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    Angela Noelle Martin-Schrute
"I actually look forward to performance reviews. I did the youth beauty pageant circuit, and I enjoyed that quite a bit. I really enjoy being judged. I believe I hold up very well to even severe scrutiny."
Played by: Angela Kinsey
Seasons: 1-9

Senior Accountant of Dunder Mifflin, Scranton.

UK counterpart: Emma.

  • Affectionate Nickname: Called "monkey" by Dwight.
  • Babies Ever After: By the series finale, she has a son, Phillip, with Dwight.
  • The Beard: Angela is unknowingly this to the state senator she married.
  • Berserk Button: Hurting her cats, making fun of her height, or calling Dwight a freak.
  • Break the Haughty: Much of season nine has been this for her, from finding out about Oscar and her husband to moving into a squalid studio apartment and losing her cats. Things end happily for a noticeably sweeter Angela with her marriage to Dwight.
  • Character Development: Greatly accelerated in the final season. Between the season Humiliation Conga and the Time Skip of the last episode, Angela goes from a bitchy, bigoted, arrogant shrew incapable of maintaining any sort of healthy relationship through most of the show to a much more tolerant and open minded Happily Married woman.
  • Control Freak: Particularly when it involves the Party Planning Committee.
  • Crazy Cat Lady: It's heartbreaking to learn she loses most of her cats when you remember how much love she's expressed towards them. Unusually for this type of character, her marriage actually contributes to this, since a lot of the wedding gifts she receives are cats.
  • Defrosting Ice Queen: Big time in the finale, to the point where she seems to have become a completely different character.
  • Dramatic Irony: After all her open despising of homosexuals, she ends up unwittingly marrying one, and after the divorce and subsequent disgrace she ends up living with Oscar, for a Literal Metaphor bonus, she lives in his closet, which he lampshades. This is a huge part of the reason she breaks out of her ice queen bigot personality.
  • Evil Is Petty: Frequently engages in rude, disrespectful, or outright cruel behavior for no good reason.
    • She hasn't spoken to her sister, whom she says was her best friend, in sixteen years over an arguement she can't even remember. And She's extremely proud of that. This is gone by the finale, where we find out she chose a Latino homosexual with whom her husband slept with as godfather of her child.
    • Despite Pam being her loyal Secret Keeper while she was seeing Dwight, she seems to go out of her way to insult Pam. This is especially obvious in "Dinner Party" where she tells Jan that Pam has been ogling Michael, which is a total lie and she has no reason to say it other than to be a jerk.
  • The Fundamentalist: She seems to be something of a conservative, although hypocritical, Christian.
  • Happily Married: With Dwight at the end.
  • Height Angst: She's a little insecure about her height.
  • Hidden Depths: Her extreme bitchiness and high-maintenance-ness nothwistanding, she does have an understanding about the class a Proper Lady needs to have. When Dwight demands that she just hose his dirty aunt (said aunt also wants that) for her bath, she silences both of them, promising that she would treat the aunt like a lady she is. Later it is shown that she carefully braids Dwight's aunt, who is now properly bathed and dressed.
  • Holier Than Thou: Believes herself to be morally superior than the others.
  • Huge Guy, Tiny Girl: Dwight is 6"3" and she is 5"1".
  • Humiliation Conga: In the final season, Angela learns her husband is not just gay, but cheating on her with her co-worker and frenemy, Oscar, and they separate. Without the Senator's money, she is forced to move into a studio apartment with her young son. Then, after a neighbor complains, two "sackfuls" of cats are taken from her, she is evicted from her studio apartment, and she has roughly $25 in her bank account.
  • Hypocrite: Practically her defining trait. She's capable being incredibly judgmental towards anyone but herself, it seems.
    • In many talking head interviews, she refers to Jan and even Pam as "whores", often for no other reason than wearing clothing that Angela has decided is inappropriate. Clothing that is often less revealing than attire that Angela herself has worn.
    • She put out a hit on her husband's lover. Despite the fact that she repeatedly cheated on both her fiancés with little to no hesitation, and even had some indiscretions during her marriage. This, from a Fundamentalist.
  • Introverted Cat Person: She isn't a very sociable person, but clearly loves cats.
  • Ironic Name: In spite of her name, Angela is one of the most abrasive and unpleasant people in the office.
  • Jerkass: She's cold, condescending, and judgmental.
  • Jerkass Has a Point: Pettiness aside, she is often right about stuff Michael does, like how Movie Monday might get them into trouble with Jan (it does) and how inappropriate Kama Sutra was for the workplace, or her frustration with Phyllis failing to complete simple tasks for one of the Christmas parties.
  • Lady Macbeth: Towards Dwight during "The Coup"
  • Mean Character, Nice Actor: Compare close-minded and bigoted Angela Martin with pleasant and worldly Angela Kinsey who lived in Indonesia for 12 years.
  • The Napoleon: She is quite insecure about being short. Michael's jokes don't help.
  • No Sense Of Humour: Has little sense of humour and almost never smiles or expresses happiness.
  • Perpetual Frowner: Though on occasion she does smile - mostly when it involves Dwight.
  • Pet the Dog: She has her moments that show she's not completely heartless.
    • Her relationships with her cats is a literal one.
    • She comforts Kevin when he is undergoing testing for skin cancer and bluntly tells Michael that Kevin's test is more important that his birthday.
    • Asking Oscar to be part of the Party Planning Committee, and telling him it's not because he's gay.
    • Reassuring Kelly with a pat on the hand and rare smile when Ryan was taken under Dwight's wing.
    • Invites Pam to go out for coffee with her after Dwight hand-delivered her forgotten tax forms to Corporate.
  • Relationship Revolving Door: With Dwight.
  • She Cleans Up Nicely: She looks very nice in her sexy nurse costume in one Halloween episode.

    Kevin Jaye Malone
"I just want to lie on the beach and eat hot dogs. That's all I've ever wanted."
Played by: Brian Baumgartner
Seasons: 1-9

Accountant of Dunder Mifflin, Scranton.

UK counterpart: Keith Bishop.

  • Adaptational Nice Guy: He is far kinder and more caring than his UK counterpart Keith.
  • Ambiguous Disorder: He seems to have trouble with pragmatics, understanding basic academic concepts, communication, and at times self-control. This seems to be close to a variety of disorders, but Depending on the Writer what exactly he seems to have changes, as do the symptoms.
  • Big Eater: When Pam was pregnant, they start eating together because they get hungry at the same times. But not all meals. Just second breakfast, lunch, second lunch, and first dinner.
  • Brutal Honesty: In the 9th season, Kevin's social skills lessen and he noticeably becomes more blunt with his observations such as telling Senator Lipton that he's a terrible person for using Oscar and Angela and telling Andy that he isn't cut out to be a famous actor.
  • Cloudcuckoolander: Occasionally.
  • Dumb and Drummer: Inverted. Keven's stupidity is shown mostly through his incompetence at his day job, and the fact that he's also a drummer is an indication that he does at least have some skills.
  • Dumbass Has a Point: Despite the Took a Level in Dumbass described below, Kevin regularly drops insightful and astute comments on what's happening in the office. Happens frequently in seasons 8 and 9.
  • Fat Idiot: Occasionally.
  • The Gambling Addict: He's been in financial trouble because of his compulsive gambling and seeks to save himself by gambling even more.
  • Genius Ditz: While he's not all that bright and a terrible accountant, he's a talented singer, musician, cook, and basketball player. And he can do relatively impressive math in his head... so long as pies are involved. He also ends up being very successful as a bar owner after he gets fired. Maybe Dwight firing him was better for him in the long run.
  • Has a Type: While he lusts after any woman he considers "hot", he especially thinks women wearing glasses are hot.
  • Idiot Savant: Everyone openly acknowledges that he is a poor accountant and is terrible with numbers. Yet, he can do fairly complex math if the final answer involves pies. He is also a gifted athlete and poker player.
    Jim: Let's go, driver! Laverne packs up the pie wagon at[makes a "let's roll" gesture]
    Kevin: At five? That's only 20 minutes from now! The pie shop is 13 miles away. So at 55 miles an hour, that just gives us five minutes to spare!
    Angela: So wait, when pies are involved you can suddenly do math in your head?
    Oscar: Hold on, Kevin. How much is 19,154 pies divided by 61 pies?
    Kevin: 314 pies!
    Oscar: What if it were salads?
    Kevin:'s the...carry the four...and doesn't work!
  • Innocently Insensitive: He has a habit of speaking to women (Pam mostly) in a way that would be considered sexual harrassment if he was smarter.
  • Karma Houdini Warranty: Surprisingly, one of the few aversions to the Karma Houdini status most of the employees at Dunder Mifflin have; in the finale, when Dwight takes over, he fires Kevin; downplayed because the reason Dwight fires him isn't because of the insider trading Kevin has admitted to, the below mentioned Porn Stash, or the sexual remarks he's made about his female coworkers; it was simply because Kevin was an inefficient workernote .
  • The Load: To the accounting department. In his defense, he had originally planned on working in the warehouse, not the accounting department, but Michael apparently saw potential in him.
  • Manchild: He's immature and has a childish sense of humor.
  • Porn Stash: Keeps one in the office. A minor running gag is him having an Oh, Crap! moment whenever he realizes that someone might be able to see what's on his computer.
  • Secret Keeper: Of the relationship between Oscar and Senator Lipton. Even he himself doesn't think he can actually keep the secret, but he somehow does.
  • Took a Level in Dumbass: The longer the show's on the air, the dumber he gets. It's hard to reconcile the Kevin of recent seasons as being the same character revealed to have won a World Series of Poker bracelet in season two.
  • Trademark Favorite Food: Cup Noodles and M&M's.

    Oscar Juan Paul Martinez
"I love a good quitting story. It makes me feel like I have control over my own life. Gives me hope. Maybe I will have one of my own someday."
Played by: Oscar Nunez
Seasons: 1-9

Accountant/Chief Accountant of Dunder Mifflin, Scranton.

  • Deadpan Snarker: Best example on the show next to Stanley.
  • Hipster: Not as blatant about it as Ryan, but it's there.
  • Idiot Ball: Grabs it pretty hard in "Doomsday." First of all, he thinks it's a good idea to test to see if Dwight's accountability booster is a real threat by making a mistake on purpose. Purposely making a mistake to see if something bad will happen is never a smart idea, especially since he should have figured the device would work considering how thorough Dwight is. After that, during the course of the day, he refuses to use a calculator in his work, saying that when the stakes are high, the only computer he trusts is his brain. This is the exact opposite of what a smart person should do in a professional context, and it ultimately leads to him making the final mistake that sets off Dwight's device.
  • Insufferable Genius: He can get really obnoxious when he has something he wants to get across, notably in "China", "Costume Contest", and any time Angela's talking about her boyfriend. Hence his...
  • In Series Nick Name: Called "Mr. Actually" by the office because of know-it-all tendencies and correcting people by starting with "Actually..."
  • Insistent Terminology: Seems oddly obsessed with correcting Angela when she refers to her boyfriend as a Senator, as he's always quick to chime in with a "State Senator", to the point that he seemed conflicted when Angela gets it right on her own. He notably stops doing it once he starts an affair with him
  • Irony: Since the introduction of State Senator Lipton as a character, Oscar consistently mocked the position whenever it came up. In "Finale", Oscar is running for State Senator himself.
  • Manipulative Bastard: In The Surplus.
  • Not So Above It All:
    • While it is crass and insensitive of Michael to single him out for being gay, this in no way excuses the fact that Oscar is a real asshole sometimes to his officemates (in particular when he and his partner publicly savage Pam's art)
    • He broke open a car window when he thought it would help free a dog, only to patch it back up and walk away when he realized that he hadn't thought of what he was actually going to do with the dog.
  • Only Sane Man: Every character but Michael is this to some degree, but while other characters have some degree of hysteria, Oscar remains a representative of the levelheaded average guy.
  • Secret Relationship: In season 9, he begins one of these with Senator Lipton.
  • Small Name, Big Ego: While he is smart, Oscar has a tendency to overestimate himself sometimes, such as in "China", where he loudly decries the figures Michael cites on cities in China and the US, only to be proven wrong, and in "Doomsday", where he tries to cut down on mistakes by doing the math in his head, and screws it up almost immediately.
  • Straight Gay: Although some of his interests and comments subvert this, such as, according to Oscar himself, his membership in the Finer Things Club.
  • Straight Man: Refers to himself as part of the "Coalition for Reason", alongside Toby, Pam, and Jim.
  • Twofer Token Minority: Occasionally pointed out by Michael or Dwight.


    Phyllis Margaret Lapin-Vance
"Oh, I don't think it's blackmail. Angela just does what I ask her to do so I won't tell everyone that she's cheating on Andy with Dwight. I think for it to be blackmail, there would have to be a formal letter."
Played by: Phyllis Smith
Seasons: 1-9

Sales Representative of Dunder Mifflin, Scranton.

  • Ascended Extra: She was originally a casting assistant who was rewarded with a part after making a good impression at a read-through.
  • Beware the Nice Ones: She's a nice enough lady, but she's not above blackmailing people like Angela when she's annoyed enough. Granted, it's Angela, so it's not entirely undeserved either.
  • Bitch in Sheep's Clothing: When she's off the clock, she averts this for the most part. However, she is a cunning stone cold bitch when it comes to staking a claim. After all, she works in sales.
    • Also gets off on indirectly exerting power through her relationship with Bob. From 6x21 "Happy Hour":
      Phyllis: Yeah, I love going to bars with Bob. I tend to wear something low-cut, get men to flirt with me, and Bob beats 'em up.
      Phyllis: What?
    • Phyllis also has a very prominent mean streak that comes out occasionally when dealing with Pam. When Pam and Jim's relationship became public, she makes an unneeded point to passive-aggressively 'inform' her she can't favour Jim when assigning new clients (something Pam wasn't doing) and does so loud enough for it to be heard by others. After Pam moved to Sales, Phyllis wasted no opportunity making mean-spirited digs at her for sniping her clients and takes part in the office's shunning of her, Michael, and Ryan.
    • Her blackmail of Angela should have been a case of The Dog Bites Back or Kick the Son of a Bitch, but rather than use it to get Angela to be nicer to her or have her step down from leading the Party Planning Committee, she forces Angela to remain on the committee and serve as Phyllis' punching bag, bullying and belittling her while assigning her any demeaning task she can. When Angela finally has enough, rather than accept she went too far, she outs Angela's affair to the office.
  • Butt-Monkey: In the early seasons.

    Stanley James Hudson
"It's true. Around this office in the past I have been a little abrupt with people. But the doctor said, if I can't find a new way to relate more positively to my surroundings, I'm going to die." [...] I'm going to die."
Played by: Leslie David Baker
Seasons: 1-9

Sales Representative of Dunder Mifflin, Scranton.

UK counterpart: Malcolm.

  • Black Best Friend: Michael sees him as this, but Stanley just plain detests him.
  • Berserk Button: Michael in general. Especially when it's revealed that Stanley's stress level goes up just by Michael coming near him.
  • Brilliant, but Lazy: Downplayed. Stanley is referred to on at least one occasion as the salesman with the most consistently high sales at Dunder Mifflin (while Dwight and occasionally Jim can outsell him, Stanley has been with the company longer). However, he is genuinely lazy:
    • In 7x05 "The Sting," Michael is, for once, trying to do his job as a manager and calls a sales meeting that is actually about sales. Specifically, he asks his sales team to come up with ways to beat Osprey, a small rival company that has been taking many of Dunder Mifflin's clients. Stanley's only contribution is to suggest that they "sell better."
    • A similar example occurs in Season 9 when Stanley is literally unwilling to do his job and renew a contract with a client for whom he is the primary contact (it's his sister-in-law's friend). Notable in that this is one of the rare cases for Season 9 Andy where Jerkass Has a Point; Andy directly states that Stanley has to go make the sale, and Stanley says no because he doesn't want to take the stairs.
  • Catchphrase: "Have you lost your mind?"
  • The Comically Serious: Part of his character is his reactions to the wacky hijinx around them.
  • Deadpan Snarker: Stanley's primary role in the office, especially towards Michael.
  • Enemy Mine: He doesn't make it a secret that he doesn't like Michael but the moment someone cuts in line on Pretzel Day, they team up and jeer at them until they go away.
  • Former Teen Rebel: Was a civil rights activist in his youth.
  • Grumpy Bear: Oh yes, he’s quite the grouch.
  • Hidden Depths: He actually knows how to have fun, as we see in the Florida story arc.
  • Jerkass: His grumpiness and abruptness with people makes him this. There's also the fact that he's cheated on his wife several times.
  • Jerkass Has a Point: His brutal teardown of Michael in "Did I Stutter?' is understanding given the fact that Michael is inappropriate with the staff and acts extremely childish.
  • Manipulative Editing: In "Finale", Phyllis claims that Stanley is a much nicer guy than the documentary made him look, suggesting this took place. The fact that he was much nicer and more tolerant in earlier seasons lends some credence to this.
  • The Mole: When Stanley becomes Jim's new partner with pranking Dwight, it's in fact a ruse to have Jim use immense amounts of meatballs in his pranks that Dwight and Stanley then split and keep for food.
  • Not So Stoic: Downplayed, as he isn’t so much a Stoic as he was a man who just did not give a shit, but there were some times where he most certainly did give a shit.
    • As mentioned below, he flipped out at Ryan when he thought the latter was flirting with his daughter.
    • He was not happy when Michael pretended to fire him in ‘Did I Stutter’.
    • Stanley lit up real good when Michael spread the word that the former was having an affair. Just look at how enraged he is while smashing Michael’s car.
  • Papa Wolf: He goes ballistic when he thinks Ryan is having some funny business with his daughter.
  • Perpetual Frowner: He very rarely ever smiles.
  • Race Lift: Malcolm, his counterpart in the British version, is a white man.
  • Serious Business: Pretzel Day. It's the only time he's happy to go to work.
  • Scary Black Man: When his temper gets pushed to its limits. Also notable when he thought Ryan was making advances on his daughter.
  • Spared by the Adaptation: A nonlethal example. His UK counterpart Malcolm is made redundant, whereas Devon White, instead of Stanley, is the one who gets downsized.
  • Token Minority: He’s the token African-American in the workplace until Darryl is promoted to Warehouser Supervisor and thus gets Jim’s old office.
  • Trademark Favorite Food: He loves Pretzel Day.
  • Weirdness Censor: To the point where Jim and Pam convinced everyone to do the most outrageous random things they could think of for an entire day just to see if Stanley noticed. He didn't. As he left for work, walking by such highlights as Dwight with a donkey right in front of his desk, he didn't seem to acknowledge a single thing.
  • Your Cheating Heart:
    • It's revealed in season 6 that he's been having an affair with his nurse for some time, a fact that Michael ends up spreading around the office. Stanley smashes up Michael's car for it.
    • And then, in Season 9, he reveals that he even has a third lover which neither his wife nor his other mistress know about.

Other Bullpen Staff

    Meredith Elizabeth Palmer
"Tell ya one thing, I'm not gonna be a good mom tonight."
Played by: Kate Flannery
Seasons: 1-9

Supplier Relations Representative of Dunder Mifflin, Scranton.

  • Abhorrent Admirer: To Jim a couple times, and to Andy at least once.
  • Absurd Phobia: One Halloween Episode has her reveal, thanks to Robert, that she's afraid of Jim.
  • The Alcoholic: Obviously. She defends this by saying that since she was studying and working at the same time, that's just what college students do.
  • Bald Women: Shaves her hair off in "Lice". Pam says she can pull it off surprisingly well.
  • The Chew Toy: Has a bat trapped against her head, hit by a car (resulting in a broken pelvis), sets her hair on fire, gets rabies and gets hit in the face with a football. Also, when lice is brought in to the office, everyone thinks Meredith brought them in and she shaves her hair off. Pam was actually to blame.
  • Going Commando: On a casual day, she wore a short dress with no panties, to the chagrin of the rest of the office.
  • Hidden Depths: In the finale, she reveals that she had been working on her PhD in school psychology which was never shown in the documentary.
  • Lady Drunk: She can knock back a lot of booze. When Michael makes a Gargle Blaster of scotch, rum, absinthe, gin, vermouth, triple sec, and two packs of Splenda during an office Christmas party, Meredith loves it. The others do try to get her to go to rehab, but she refuses, stating she's able to function well in spite of it.
  • Really Gets Around: Somehow.
  • STD Immunity: Averted. She has herpes and isn't too bothered by it.

    Creed Rowland Bratton AKA "William Charles Schneider"
"The only difference between me and a homeless man is this job. I will do whatever it takes to survive…like I did when I was a homeless man."
Played by: Creed Bratton
Seasons: 1-9

Quality Assurance Representative/Regional Manager of Dunder Mifflin, Scranton.

  • Accidental Misnaming: Due to his old age and forgetfulness he often calls people the wrong name by accident. Such Creed-isms for names include "Andrea" (for Angela), "Darnell" (for Darryl), "Mary-Beth" (for Meredith) and "Sammy" (for Stanley).
  • Adam Westing: Creed Bratton is an exaggerated, weird version of the real Creed Bratton. The Creed Bratton is an actor and musician, and definitely not a violent criminal, and a former member of the popular 1960's rock band The Grass Roots.
  • Affably Evil: He's a very quiet, lovable, friendly and easygoing person but he's also very mysterious, duplicitous and amoral deviant/criminal.
  • Bi the Way: A kinda version mentioned in the "Gay Witch Hunt" episode: "I'm not offended by homosexuality. In the 60's, I made love to many, many women. Often outdoors. In the mud, in the rain. And it's possible a man slipped in. There would be no way of knowing."
  • "Blackmail" Is Such an Ugly Word: He prefers to say "extortion".
  • Card-Carrying Villain: More subtle, but his Halloween costumes have been Dracula and the Heath Ledger Joker, not to mention the time his clothes were covered in blood and he tells the camera crew that he forgot it was Halloween.
  • Cloudcuckoolander: As shown by everything he does while on-camera. His blog (see Defictionalization below) serves to emphasize this. He's a deviant homeless man who was once a hippie and he tends to say the most disturbing things on a regular basis. His senility and ignorance of the modern world certainly doesn't help.
  • Cool Old Guy: When he's not acting evil, he's actually a pretty chill guy, hanging out and playing chess with Jim while the salesmen are preparing a mutiny against a recently-returned Michael. He's also quite resourceful and a good musician.
  • Dirty Old Man: When one of the employees from the merger with Stamford uses a breast milking machine (in public), Creed takes a picture of her assets and sets it as his wallpaper.
  • Everyone Has Standards:
    • Like the rest of the officenote , he does not like Pizza By Alfredonote .
    • A man who is normally unfazed by vulgar acts and has no problem disturbing his coworkers, is creeped out by Dwight pretending to give birth to a watermelon.
  • Evil Old Folks:
    • It's implied he had killed a person at some point in his life. In 'Murder', he runs away when Michael tells him that a murder was committed and that he is a suspect, unaware of the murder being just a game.
    • It is implied from various clues (and a talking head in 'Crime Aid') that he made a man who stole from him disappear, and has been assuming his identity ever since.
    • In 'Secret Santa', he describes himself to Phyllis-as-Santa as "really, really bad, more... evil than strictly wrong".
    • In the last Halloween episode of the series, he has blood all over his clothes... and it's not a disguise.
  • Forgetful Jones: Because he has a phenomenally poor memory, he seems to have a lot of trouble telling his coworkers apart and remembering their names. In one episode in Season 3, he thinks Meredith is new to the office, despite having worked with her for years.
  • Hidden Depths:
    • In "The Lover", when Jim plays the aria "M'appari" at volume in his office, Creed is moved to tears.
    • Literally in "Gossip". One of the false rumours Michael spreads is that Creed is asthmatic.
    Creed:"Did one of you tell Stanley I had asthma? 'Cause I don't. If it gets out, they won't let me scuba. If I can't scuba, then what's this all been about? What am I working toward?"
    • In the Season 7 episode "Andy's Play" Creed is seen in the theatre lobby, halfway through the second act, 'phoning in a very cogent but negative review from a reporter's notebook.
    • He is very knowledgeable about Indian culture, notably Hinduism and Kama Sutra.
    • In "Search Committee," he says that he likes real estate and ceramics.
    • Turns out he's very good at chess.
  • Karma Houdini: He gets away with the bad things he does every time, such as taking a picture of Hannah's exposed breast while she pumped milk and used it for a screensaver.
  • Kill and Replace: Heavily implied.
    Creed: Nobody steals from Creed Bratton and gets away with it. The last person to do this disappeared. His name? Creed Bratton.
  • Noodle Incident: Tells a lot of stories that involve this.
  • Older Than They Look: Creed mentions in the episode Fun Run that he'll be 82 in November meaning he was born in 1925 but has the appearance of a man in his 60's (the real Creed Bratton was born in 1943).
  • Ultimate Job Security: Oh, he's come close, and rightly so, several times, it's just that he's such a crafty Magnificent Bastard that he manages to worm his way out of it (often getting far more competent people fired in his place) every time.
  • The Unsmile: In "Get the Girl", when Nellie Bertram arrives in Scranton to seize control of the manager's office while Andy's gone, she tells the staff she's giving them performance reviews, and that since she doesn't know anyone they'll be evaluated "on first impressions, so I recommend smiling. It goes a long way with me." The camera pans across a dejected-looking Kevin and Phyllis...and stops on Creed, who's donning a hilarious UnSmile.
  • Villain Team-Up: Dwight is reluctant to ally himself with Creed in one episode, but Creed agrees before even listening to the entire proposal.
  • You Are in Command Now: With Michael gone, Deangelo in coma, and Dwight...being Dwight, Creed - due to seniority - is appointed Acting Manager while a replacement is found. Thankfully, Pam prevented Creed from actually contacting the clients.
  • What, Exactly, Is His Job?: Lampshading this is almost a running gag, and Creed himself forgets what his job is when meeting Holly. However, his job is actually Quality Assurance, and one episode ('Product Recall') has him actually dealing with the ramifications of doing his job poorly (read: not doing his job at all for an entire year).

    Kelly Erin Hannon
"Disposable cameras are fun although it does seem wasteful and you don't ever get to see your pictures. If it's an important event that you want to remember, I recommend using a real camera. But, I don't care if I forget today."
Played by: Ellie Kemper
Seasons: 5-9

Receptionist (starting in season 5) of Dunder Mifflin, Scranton.

  • Adorkable: So lovable that the writers made her a regular.
  • Beware the Nice Ones: Upon realizing Andy was engaged to Angela she goes nuts and ends up chucking a cake at him!
  • Brainless Beauty: A mild version mixed with The Pollyanna - she's very pretty and probably the nicest person in the show but she can be completely clueless, gullible and naive.
  • Break the Cutie: In "Secretary's Day." So apparently you can pretend to fire her, make fun of her behind her back, and smuggle a flock of geese into her car, but tell her that her boyfriend used to date another co-worker and you're Deader Than Dead.
  • Cannot Spit It Out: Until recently.
  • The Chew Toy: Sometimes, having her Twelve Days of Christmas "presents" pluck out her hair, scratching her face and attacking her in other ways. Also, while riding in a shopping cart, being pushed by Kelly, she falls out and hurts her leg while Kelly and Ryan make out.
  • Cloudcuckoolander: She grew up in various orphanages and hospitals before getting her receptionist job. For example, she throws away disposable cameras after using up the film roll lamenting that she will never get to see the pictures she took.
  • Cloudcuckoolander's Minder: Takes over from Pam in watching over Michael. Erin actually does a better job of it sometimes because rather than trying to outright stop Michael's zaniness or encouraging it for her own amusement (like Pam did), Erin would let Michael have his eccentricities (because she's not too far removed from them herself) and only worked to guide Michael to do the right thing according to what they collectively think produces the greatest happiness towards everyone.
  • Clingy Jealous Girl: For Michael in the "Father/Daughter" way. Later towards Andy when he starts dating Jessica.
  • The Cutie: She's not just cute but also extremely naive and innocent.
  • The Ditz: Perhaps to a greater extent than Kelly as she lacks the occasional flashes of manipulative cunning Kelly shows.
  • Dude Magnet: Attracts Andy, Dwight, Gabe, Pete, Clark, Ryan, Kevin, and her foster brother Reed.
  • Dumb, but Diligent: Erin is a ditzy but adorkable girl who has a love of her job as the receptionist that Pam could never fake. Just signing for a shipment of pens she takes as Serious Business.
  • Friendly Scheming: Is ecstatic when Darryl chooses her to help him in his occasional schemes. Perhaps a little too much.
  • Genius Ditz: Like Kevin, she has her moments.
  • Genki Girl: She's very cheerful.
  • Hilariously Abusive Childhood: Sometimes it's played straight, but for the most part it's just sad, mostly due to her upbringing as an orphan/foster child.
  • Horrible Judge of Character: When they started dating she thought that the officious Gabe was a great guy. Boy was she wrong. While not a completely horrible monster, Gabe is extremely flawed person in many ways, like his selfishness and obsessive and very erratic personality.
  • Hypocrite:
    • Reacted petulantly and immaturely when Andy got a new girlfriend in Season 8. In Season 9 when she has a new boyfriend, she tells Andy to accept it and move on.
    • In "The Boat", she at one point mentions to Pete that Andy is 'seriously juvenile', after several seasons of fitting that description to a tee herself.
  • Incest Subtext: In "St. Patrick's Day" she is shown to be a little too close to her foster brother Reed but still resisting his advances.
  • The Ingenue: She's a real sweetheart but she's woefully clueless and a Wide-Eyed Idealist.
  • Manic Pixie Dream Girl: Has all the qualities of one, mixed with being a Genki Girl.
  • Middle Name Basis: Her first name is Kelly. But since they already had a Kelly, they call her Erin instead. She explained in the episode she was introduced that everyone calls her Erin anyways.
  • Morality Pet: For Michael.
  • Naïve Newcomer: In season 5.
  • Nice Girl: Cheerful, friendly, and probably the kindest character on the show.
  • Oblivious to Love: To her foster brother Reed.
  • The Ophelia: A comedic example - she's usually lovely, kind, and quirky but get on her bad side and you'll regret it.
  • The Pollyanna: Despite her hardships she's still a positive, energetic, and kind person.
  • Promoted to Love Interest: Ellie Kemper was originally signed on to do one or two episodes as Erin Hannon. However, as the popularity of her character increased, she was (thankfully) worked into the script as Andy's love interest.
  • Psycho Ex-Girlfriend: She veers dangerously close to this in Season 8, especially in her attitude towards Andy's new girlfriend Jessica.
  • Relationship Revolving Door: With Andy. They ultimately break up permanently in the final season.
  • Single Woman Seeks Good Man: This is ultimately why she decides to leave Andy for Pete.
  • Unrequited Love Switcheroo: With Andy.
  • Think Happy Thoughts: How she gets through negative parts of her life and encourages others to do the same.
  • Unwanted Assistance: Has a serious problem with this in-universe. In one cold opening, Andy asks Erin to claim that he has an important phone call so he can ignore it to make himself look better to a client. Erin takes this to mean that she should make up a story about his mother dying, while ignoring all of Andy's attempts to get her to stop. At the end of Season 8, when Andy is trying to make himself look pathetic to make his return to the Regional Manager position more dramatic, Erin "contributes" by claiming that Andy is abusing her.
  • Wide-Eyed Idealist: Always has a positive and optimistic attitude in contrast to the other characters.

    Eleanour Donna "Nellie" Bertram
"I just sent his girlfriend into the arms of a younger man. 'Our social media presence should be hot, hot, hot. Go at it vigorously.' I did everything but unzip their pants for them. Oh, God, Nellie."
Played by: Catherine Tate
Seasons: 7note , 8-9

Special Projects Manager (Sabre) / Regional Manager / Special Projects Manager (Dunder Mifflin) of Dunder Mifflin, Scranton.

  • Ambition Is Evil: Mostly because her lack of education, intelligence, worthwhile skills, or even any trace of work ethic means that she is in no way suited toward any job she vies for.
  • Bavarian Fire Drill: Her apparent main method of obtaining a job: walk into somewhere, plop herself down at whatever position doesn't have someone on it at that exact moment, and act like she's supposed to be there. She has no concern as to whether she'd actually be competent at the role, and based on a talking head about her trying this at Formula One, she evidently doesn't care whether her incompetence can be a hazard to herself and the people around her.
  • Book Dumb: By her own admission.
  • The Bus Came Back: Originally one of a slew of cameos in the Season 7 finale, she came back for a plot arc later in season 8, where she's the head of Sabre's retail division.
  • Butt-Monkey: To Andy.
  • Characterization Marches On: In her first appearance at the end of Season 7 she came across as totally moronic. In Season 8 she was still eccentric but with flashes of manipulative cunning even if she was bad at her job. In Season 9 she's actually one of the saner, smarter and even more sensitive characters on the show with only a few flickers of oddness or unpleasantness.
  • Cloud Cuckoo Lander: Big time.
  • Easily Forgiven: Pretty blatant in Season 9, as the only one in the office who even seems to remember what she pulled in Season 8 is Andy himself. Even Erin only acknowledges that Andy hates her, having apparently forgotten he has a very good reason for it.
  • Karma Houdini: She gets away with stealing another person's job while being very ill-suited for it (which she herself admitted), raising and lowering her employees' salaries at a whim as bribes to get them to support her (despite the fact that not even the job she claimed to have had that authority), and being openly insubordinate and talking down to the CEO. Being Jo's friend and Robert's object of affection helps.
  • Karma Houdini Warranty: Gradually becoming averted in Season 9, in which Andy has resolved to pay her back for what she did to him. Andy later abandoning both his job and his girlfriend to sail to the Bahamas for a few months helped turn the office against him.
  • Pointy-Haired Boss: She's utterly incompetent and, by her own admission, has absolutely no redeeming professional traits whatsoever, but gets by on being an old personal friend of Jo Bennett.
  • Politically Incorrect Villain: She doesn’t like the amount of Irish people in the office (i.e. Kevin, Creed and Meredith), tells Oscar “Ay Caramba!” in a mocking accent, and asks Stanley to keep his opinions on the basketball court.

Annex Staff

    Toby Wyatt Flenderson
Michael: "Toby is in HR which technically means he works for Corporate. So he’s really not a part of our family. Also he’s divorced so he’s really not a part of his family."
Played by: Paul Lieberstein
Seasons: 1-9

Human Resources Representative of Dunder Mifflin, Scranton.

  • Abhorrent Admirer: To Nellie in season 9.
  • Beware the Nice Ones: Toby flips out and drops a Precision F-Strike when he and Dwight find Darryl playing hooky. It doesn't end well for Toby when it turns out to be Darryl's sister.
  • Boss's Unfavorite Employee: Michael treats him like dirt. According to Michael, it's because Toby works for Corporate, and is therefore not part of his "family" (adding that, being divorced, he's also not part of his own family).
  • Butt-Monkey: Micheal treats him like absolute dirt whenever possible. The rest of the office isn't much better.
  • Cannot Spit It Out: His attraction towards Pam.
  • Canon Foreigner: He has no UK counterpart.
  • Dogged Nice Guy: Towards Pam. He later moves onto Nellie with even less success.
  • Extreme Doormat: A complete pushover who never stands up for himself when he's insulted by Michael.
  • Foil: Toby is very mature, intelligent, introverted, rational and more competent at his job as the Human Resources Representative despite the fact that he hates his job and Michael is very immature, dimwitted, extroverted, impulsive and inept at his job as the Branch Manager. Michael loves every minute of his job, while Toby has no passion for it. Michael desperately wants to settle down, while Toby is divorced and has a daughter. The very fact that these coworkers are so different is the definite source of why they can't get along with each other.
  • Heroes Want Redheads: Nellie.
  • Hidden Depths:
    • He is the author of a series of novels about a Gary Sue detective Chad Flenderman. No one in the office cares.
    • He is also surprisingly athletic, winning the 5K in "Fun Run" with little difficulty.
    • "Conflict Resolutions" shows that things in the office would be far worse if not for Toby.
    • "Counseling" also shows Toby's chops at counseling.
  • Horrible Judge of Character: Becomes wracked with guilt after George Howard Skub is convicted and devotes himself to preaching his innocence. He visits him in prison and is promptly strangled so hard, his vocal cords are crushed.
  • Inelegant Blubbering:
    • When the doll he was planning to buy his daughter for Christmas is sold out, he comes very close to having a panic attack.
    • In the final episode he lets out all of his pent-up angst.
  • Nice Guy: Provided that he isn't trying to sabotage Jim and Pam's relationship. He seems to have accepted that fact and moved on with his life.
  • No Respect Guy: Concerning Michael, at least. He's generally well respected by the others. Later, Jim, Andy, and Nellie get in on it.
  • Only Sane Man: Albeit an excessively hapless one.
  • The Pirates Who Don't Do Anything: On occasion, he is shown to be completely apathetic towards his own job. In an episode which aired in October, Oscar mentioned that "Toby has mentally checked out since June", and Toby didn't deny it. More recently, he explicitly stated his job was a joke and he could not do anything about an inappropriate meeting.
  • The Quiet One: One of the most reserved people in the office.
  • Shrinking Violet: He's easily the most shyest and most mild-mannered person in the office. Even Pam has gotten more extroverted.
  • Sitcom Arch-Nemesis: Michael sees him as this. Toby really isn't as he doesn’t really hate him that much. He clearly believes in just being patient with the obnoxious manchild and would have like to be his friend but sadly, Michael can’t help but only see him as a the worst person in his entire life.
  • Straight Man: The straightest of all straight men. It doesn't last, but he manages it far longer than most.

    Kelly Rajnigandha Kapoor
"I don't talk trash, I talk smack. They're totally different. Trash talk is hypothetical, like: Your mom is so fat she could eat the Internet. But smack talk is happening right now. Like: You're ugly and I know it for a fact 'cause I got the evidence right here."
Played by: Mindy Kaling
Seasons: 1-9note 

Customer Service Representative of Dunder Mifflin, Scranton.

  • Characterization Marches On: Her character changes completely after the first season, initially a very modestly dressed, quiet professional, she then was retconned into a squeeky voiced bratty child obsessed with teenage culture. Possibly explainable that in her first episode she was a new hire eager to make a good first impression, but by the time she got comfortable in the office just let her real self come out.
  • Clingy Jealous Girl: When it comes to Ryan.
  • Disproportionate Retribution: Sabotages Jim and Dwight's customer reviews, which affect their bonuses, because they no-showed one of her parties.
  • The Ditz: A ditzy, pop-culture-obsessed chatterbox.
  • Embarrassing Middle Name: Rajnigandha. She apparently hates it.
  • Feigning Intelligence: After attending a Minority Executive Training course she returns trying to dress and sound "smarter".
    Kelly: "You could ask me, 'Kelly, what's the biggest company in the world?' and I'd be like, 'blah blah blah, blah blah blah, giving you the exact right answer."
  • Former Teen Rebel: Kelly confesses to Dwight and Jim that she spent a year in juvenile hall for stealing her ex-boyfriend's father's boat.
  • Genki Girl: Very bubbly and fast-talking.
  • Gossipy Hens: Obsessed with celebrity gossip.
  • It's All About Me: Acts "righteously" upset at Darryl when he chooses to spend time with his daughter over her, constantly lies to her boyfriends that she's pregnant, seeming to genuinely not understand why this might upset them, and let's not forget her defining moment of Disproportionate Retribution mentioned above.
  • Karma Houdini: Because it's Michael she has to answer to, he sympathizes with her side of the story and lets her off scot-free.
  • Motor Mouth: To the point that she admits that she doesn't even to listen to herself anymore.
  • One Steve Limit: Averted with the new receptionist Kelly in season 5. To get around this, receptionist Kelly is always referred to by her middle name, Erin.
  • Put on a Bus: She left the office to be with her fiancé in order to go to Miami University in Ohio.
  • Savvy Guy, Energetic Girl: Ryan and Kelly. He was an aloof and snarky temp who is one of the smartest characters, she was a ditzy and bubbly chatterbox.
  • Womanchild : The best way to describe Kelly is a teenager in a grown woman's body. Best shown when she sees Stanley's 12 year-old daughter developing a crush on Ryan and considers her a threat to their relationship.
  • Wrong Genre Savvy: She often quotes and acts out romantic movie tropes.

    Hollis Partridge "Holly" Flax
Played by: Amy Ryan
Seasons: 4-5, 7

Human Resources Representative of Dunder Mifflin, Scranton.

  • Adorkable: This is the reason why Michael falls for her despite his notable hatred of all HR people.
  • Babies Ever After: By the series finale, she has four unnamed kids with Michael.
  • Birds of a Feather: With Michael. Both are dorky individuals who love making jokes and doing impressions. They also can be Innocently Insensitive.
  • Bunny-Ears Lawyer: She's spacey and dorky like Michael but at least she seems to be able to do her job.
  • The Bus Came Back: Her appearance in "Company Picnic" as well as several Season Seven episodes.
  • Distaff Counterpart: To Michael.
  • Everyone Can See It: Even Jim notice how she and Michael get along well because of their similarities.
  • Hair of Gold, Heart of Gold: Like most of Michael's girlfriends, she's blonde. Unlike most of his girlfriends, she's a sweetheart.
  • Hollywood Atheist: Mostly averted. Holly just mentions that she's an atheist and that she doesn't believe you "need a god to be happy." She doesn't rub it in people's faces or make fun of her theistic peers.
  • Morality Pet: To Michael. Even with some insensitive moments, Michael is at his nicest and happiest when around her.
  • Put on a Bus: Back to Nashua. And then again to Colorado, although this time with Michael.
  • Strange Minds Think Alike: Shares the same sense of "humor" as Michael. Taken to an extreme in "The Search", when Dwight and Erin use her to track Michael across Scranton because she thinks exactly like he does.

    Peter Zachary "Pete" Miller 
Played by: Jake Lacy
Seasons: 9

Customer Service Representative of Dunder Mifflin, Scranton.

  • Actor-Shared Background: He tells Jim that he grew up in Vermont, much like Jake Lacy.
  • Demoted to Extra: A fairly important character in the first half of the final season but after he and Erin openly start dating he recedes into the background with only a handful of lines in the last episodes.
  • The Generic Guy: He's smart and nice but otherwise has very few quirks beyond being Erin's potential romantic partner.
  • History Repeats: Clearly and openly meant to be similar to Jim when he started working for Dunder-Mifflin. Especially considering they utterly derailed Andy's character for no apparent reason other than so they could recreate the Jim/Pam romance one more time.
  • In-Series Nickname: "Plop."

    Clark Green 
Played by: Clark Duke
Seasons: 9

Customer Service Representative/Junior Sales Representative of Dunder Mifflin, Scranton.

  • Crazy-Prepared: For the sales interview with Dwight, in order to make it impossible for Dwight to not hire him.

Warehouse Crew

    Darryl Mathias Philbin
"I taught Mike some, uh... some phrases to help with his interracial conversation. You know, stuff like, "fleece it out," "going mach 5," "dinkin' flicka." You know, things us Negroes say."
Played by: Craig Robinson
Seasons: 1-9

Warehouse Foreman/Warehouse Supervisor of Dunder Mifflin, Scranton.

UK counterpart: Glynn.

  • Adaptational Heroism: Darryl is a decent person (albeit willing to lie and cheat at times), but his UK counterpart, Glynn, is a virulent homophobe and misogynist.
  • Ascended Extra: Most of the cast started off as being like extras, although Darryl took longer to "ascend". Originally he primarily appeared in the occasional warehouse scenes, and he did not gain prominence until after Roy left when he became the face of the warehouse. Finally, in the fifth season he begins appearing more until becoming part of the actual office and thus part of the regular cast.
  • Black Best Friend:
    • Much like Stanley, Michael sees him as this. Unlike Stanley, Darryl at least tolerates Michael and even humors him to an extent (albeit mostly for his amusement in teaching him nonsensical "black man phrases").
    • He did start off as Roy's Black Best Friend until Roy was put on a bus.
    • After a while, he seems to have become Andy's.
    • To Jim. Their first major interaction on the show involves a pingpong rivalry, although it's revealed that it's something their girlfriends blew out of proportion. The guys were just having fun. Later, Jim helps Darryl get a job at Athlead/Athleap and they become Odd Couple roommates whenever they're in Philadelphia. In the series finale, Darryl is overjoyed when Jim reveals that he will be rejoining the company after leaving to work on his marriage.
  • Con Artist: Tries to swindle the company out of money when he accidentally injures himself misusing company equipment and lies that it was actually a faulty ladder; he also tried to help Kevin commit bank fraud by taking out a loan under false pretences in return for a cut, and it would have worked had Kevin not been recognised by the bank teller who turned him down the first time.
  • Odd Friendship: With Andy, much to his horror.
  • Only Sane Man: Is probably the most laidback and down-to-earth person in the company.
  • Race Lift: His UK counterpart, Glynn, is a white man.

    Royson Allan "Roy" Anderson
Played by: David Denman
Seasons: 1-3, 5, 7, 9

Warehouse Dock Worker of Dunder Mifflin, Scranton and Pam's ex-fiance.

UK counterpart: Lee.

  • Adaptational Nice Guy: At least compared to his UK counterpart Lee.
  • Betty and Veronica: The Veronica of the Pam/Jim/Roy triangle, but shows shades of The Betty (as he grew up with Pam).
  • Disposable Fiancé: Again, just like Lee, he and Pam were never going to actually work out.
  • Hidden Depths: In "Roy's Wedding", it's revealed that Roy started his own successful gravel business after being fired, and took up piano lessons to surprise his new wife.
  • Jerkass: Before being fired and his subsequent Character Development, he's a rude, insensitive, controlling jerk with a hair-trigger temper. He constantly runs Pam down, talks about hooking up with other women, and is generally unpleasant to be around (the only people who seem to like him are Daryl and Angela). In his last episode before being Put on a Bus, he trashes a bar after Pam tells him that she kissed Jim, and then attacks Jim in the middle of the office in front of everyone.
  • Jerk Jock: He was jock in high school and showed some traces of bullying in his treatment of Jim sometimes.
  • Jerk with a Heart of Gold: After he was fired, Roy encouraged Pam to pursue Jim and even had a casual chat with Jim (but at the same time, made a backhanded comment about Pam's new friendsnote ) years after he was fired.
  • Men Are Uncultured Averted in "Roy's Wedding", in which he comes across as much more formal. Also, see Hidden Depths above.
  • Put on a Bus: Is fired from Dunder-Mifflin for attacking Jim after Pam admitted he kissed her at casino night almost a year earlier.
  • Took a Level in Kindness: In the third season, he actually becomes much nicer after being dumped by Pam. And when they do get back together, he shows some traces of his old self but ultimately seems committed to being a better guy until it's all violently subverted when he finds out about Pam's kiss with Jim, which causes him to temporarily become more violent than ever. He is more cordial again in his few post-firing appearances though. Up until the last part, his positive character development in this season could be seen as a prototype for that of Andy Dwyer in Parks and Recreation.


    Gabriel Susan "Gabe" Lewis
Played by: Zach Woods
Seasons: 6-9

Coordinating Director of Emerging Regions (Sabre) of Dunder Mifflin, Scranton.

  • Authority in Name Only: While he is a liaison between Corporate and the Scranton branch, he technically doesn't have as authority as he thinks he does and the other co-workers consistently mock him every time he acts as the boss that deserves respect.
  • The Bus Came Back: He's back in Scranton by the start of the 8th season though.
  • Butt-Monkey: Even more so than Toby because while Toby mostly gets abused by Michael, the entire office just seems to love messing with Gabe. To be fair, he’s his own worst enemy and to make matters worse not only does he feel powerless in every situation that he gets him into but like other characters like Michael and Toby, he’s an insecure, socially inept and lonely which is why he obsesses over being liked by everyone in such an infuriating manner, especially with Erin as he hate the idea of ending up alone.
  • Control Freak: Gabe is incredibly uptight and officious but lacks respect from the office workers due to the fact that he lacks authority over them.
  • Crazy Jealous Guy: He was really uncomfortable about Erin being around Andy. Justifiably, as it turns out.
  • Demoted to Extra: In Season 8.
  • Depending on the Author: Oddly, "Viewing Party" portrays him as being a worldly, sophisticated Always Someone Better to Michael who people see as boss over him, despite virtually every other one of his appearances depict him as a weak-willed, socially awkward, eccentric and pathetic neurotic and an insecure sycophant who everyone sees as a joke.
  • Derailing Love Interests: His relationship with Erin was accompanied by some episodes which show them as being like a normal couple, but also several episodes which portrayed Gabe as being self-absorbed and controlling in order to show Andy as the better man.
  • Embarrassing Middle Name: Although he actually doesn't seem to be all that embarrassed by it.
  • Eerie Pale-Skinned Brunette: Gabe's obviously a tall, skinny, pale skinned man with dark hair that's sometimes seen as a human skeleton. He's also accidentally comes across as creepy due to his hyper obsessive and intense personality, his socially awkwardness and many eccentricities and odd hobbies including owning 200 horror movies and even making his own unsettling film. The fact that he can be such a power-hungry sycophant doesn't really help much.
  • The Generic Guy: Completely unremarkable in every way. Even his quirks (Playing the keyboard, being interested in Japanese culture and liking Horror Movies) are incredibly tame and generic in comparison to everyone else. This is of course very intentional and constantly Played for Laughs.
  • Hoist by His Own Petard: His attempts to exert authority frequently backfire on him:
    • In "Secretary's Day", he tries to punish Jim and Pam by suspending them from work. However, he only finds out afterwards that he doesn't have the authority to withhold their pay, meaning he really just gave them free time off. Which they learned just as he was about to try and backpedal out of it, and the rest of the office found out just afterward.
    • In "The Search", he attempts to take over the impromptu caption contest the office holds with Pam's artwork, resulting in them shifting the target of their insults from Sabre to him.
    • In "Trivia", his attempt to gloat over how he was getting rid of Dwight so upper management wouldn't have to deal with him, Dwight takes the opportunity to put him in a hammer lock and forces him to reveal where Robert California lived.
  • Hollywood Atheist: He mentions not believing in God once, though he backpedals immediately afterwards, presumably due to being too weak-willed to take much of a stance one way or the other.
  • In Touch with His Feminine Side: Not surprisingly, Gabe's pretty much the most effeminate male character in the show especially when he dresses up as Lady Gaga for Halloween, watches Korean soap operas and gets so eager to be a part of Girl Talk that he says that sometimes he wonders if he has ovaries in his scrotum as he personally he believes that he's great at girl talk.
  • It's All About Me: One of the early signs that he's not a great boyfriend, he has a tendency to be very selfish and controlling at times as he tends to focus more on himself without considering how she might feel. Case in point, He also uses Scrabble (a game Erin isn't good at) to make her watch horror movies with him rather than the animated family comedies she likes, which really gives off an uncomfortably controlling vibe and after they broke up, when he tells Erin that he got a tattoo, she replies that he did for himself. He's not just selfish when it comes to his relationship with Erin. Despite initially trying to defend to Kevin when his co-workers were mocking his voice, he later attempts to join the other co-workers in teasing Kevin just to look good in front, which of course backfires with the co-workers mocking him and even Dwight calling him "stick-insect" and accusing him of being insufferably tasteless.
  • Manipulative Bastard: Towards Erin when they're dating. Granted it comes from his self-absorbed and rather possessive nature as he’s willing to control Erin so she can stay with him and make her do things with her against her will but still, she may very naive and kinda ditzy, but she’s NOT that dumb and he comes being unsuccessful for the most part especially when she wants to end things with him.
  • The Movie Buff: He's quite the horror-film devotee, owning 200 of them on DVD, including such well-known titles as ''The Shining'', ''The Ring'', ''Suspiria'', and ''Rosemary's Baby''. He also disregards any movie that Erin may like due to his belief that she's "childish".
  • Never My Fault: After Erin publicly breaks up with Gabe, he blames and threatens Andy in the bathroom because he believes that Andy is responsible in damaging his relationship with her. Although, it's not necessarily his's fault that Erin wanted to end things with him since he wasn't a good boyfriend due to his possessiveness and selfishness and very delusional to believe his relationship with her was a happy one despite Erin feeling uncharacteristically miserable and uncomfortable.
  • Nerdy Bully: While he’s not a complete douche-bag and is quite far from mean-spirited when compared to other characters like Jan, Todd or Ryan, he has made a habit of being quite erratic and petty to the point of extreme hostility towards Andy (and even Pete in later episodes) during their love triangle with Erin out of jealous rage. At the same time, he's an extremely egotistical, pathetic and socially awkward dork that nobody likes because he can come across as an insufferable and creepy oddball inadvertently. Plus his officious personality makes him even unpopular with others.
  • Nothing but Skin and Bones: He's 6'4" but a meager 175 pounds. This leads to people calling him a tall, lanky skeleton.
  • Psycho Ex-Boyfriend: Has become this after Erin breaks up with him. He follows Andy, (whom Erin really likes) to the men's room and threatens him and follows Erin into the ladies room and pleads for her to take him back.
  • Put on a Bus: Jo finds about him and Erin and takes him back to Tallahassee.
  • Retcon: His middle name changed from "Stuart" to "Susan" in season 8. Although his original middle name was only listed in promotional materials and never stated on the show itself.
  • Two First Names: His first and last name can both be used as a given name for a male.
  • What, Exactly, Is His Job?: Initially he's just there to oversee the transition between Dundler-Mifflin and Sabre. After the merge is complete, however, Jo leaves him in Scranton ostensibly in a supervisory role, but he has absolutely no authority and no official job title.
  • What Happened to the Mouse?: No mention to what has happened to him after the eighth season but he returns in "Moving On" when Andy hires him in an attempt to make Erin uncomfortable after she breaks up with him for Pete.
  • Yes-Man: To Jo, to Michael at times, and later, to the new Sabre CEO, Robert California.

    Janet "Jan" Levinson (formerly Levinson-Gould)
Played by: Melora Hardin
Seasons: 1-7, 9

Vice President of Sales (Corporate) of Dunder Mifflin, Scranton.

UK counterpart: Jennifer Taylor-Clarke.

  • Adaptational Villainy: Her UK counterpart, Jennifer Taylor-Clarke, is a consummate professional and little else, but Jan is an alcoholic domestic abuser with mental problems.
  • The Bus Came Back: In season 9.
  • Characterization Marches On: Was at first a very professional, over worked and impatient superior who was forced to put up with Michael's advances, but soon transformed into a shrill, abusive nightmare, and then finally going completely insane, going hippie and singing sexually provocative songs to her infant in the office.
  • Clingy Jealous Girl: She accussed Pam of having eyes for Michael three seperate times. Furthermore, even after breaking up with Michael once and for all, she still tried to tell him not to date Holly after taking an immediate dislike to her.
  • Closer to Earth: Originally.
  • Cloudcuckoolander: In her last appearances.
  • Did They or Didn't They?: With Michael in "The Client".
  • Double Standard: Abuse, Female on Male: When the abusive nature of the relationship first brought up in "Women Appreciation Day", the women present notice how disturbing it is and try to motivate Michael into breaking up. "Dinner Party" also has a bit of a deconstruction-y feel with this trope, as Michael himself is the only one who seems to be okay with her behavior.
  • Drop-In Character: A downplayed version in the first three seasons, because she was very stern and caused Michael to go off the rails trying to impress her. Odd how often she showed up in Scranton, with New York a two and a half hour drive away. Later played straight, when David Wallace cites the amount of time she spends in Scranton as one of several reasons for her firing.
  • How the Mighty Have Fallen: She went from the Vice President of Dunder Mifflin's Sales Division to being a borderline alcoholic squatting jobless in Michael's condo before starting up a failing candle business.
  • I Have Boobs, You Must Obey!: Got implants to get Michael to get back together with her. Michael is obvious about how effective this trope is on him.
  • Mrs. Robinson: It's implied that she had an affair with her teenage assistant Hunter and when she returns in season 9 as a client Dwight brings in Clark, the new 23 year old Dunder Mifflin employee as a bribe for her in exchange for her business.
  • Never My Fault:
    • She drained Michael's bank account to set up her failed candle business and to make pointless renovations to his condo. After Michael went into debt because of her, she accused him of being unable to manage his finances.
    • When she gets fired from Dunder-Mifflin, she accuses David of being prejudiced against her (and hating her boob job), despite David listing out the multiple legitiamte reasons why she's become The Load and needed to be made redundant. She ends up filing a deposition against the company in an attempt to file an unlawful termination, which fails largely due to Michael deciding to stand by the company instead of her.
  • Plastic Bitch: She's treated at this after getting her boob job, mainly because she uses her new figure to manipulate Michael.
  • Sanity Slippage: She was originally a very professional woman but starting in Season 4 she started to become more and more paranoid and unstable and she completely went off the deep end after David Wallace fired her. Her relationship with Michael also deteriorated as she became abusive and possessive towards him awfully until they broke up.
  • Straight Man: Until she seemingly had a complete mental breakdown and became worse than Michael.
  • There Are No Therapists: Double subverted. She has a therapist she mentions seeing often, however, it's not working and it's implied said therapist is not very good, having told Jan to embrace her self destruc tive tendencies and watches the videos she makes of herself having sex with Michael with her.
  • Woman Scorned: It's hinted that her behavior in early Season 3, culminating in the (brief) closing of the Scranton branch, is revenge for Michael rejecting her in "Casino Night."

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