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"Do not redeem! Do not redeem!"
Kitboga is a scam baiter and occasional PC game streamer on Twitch. His goal is to spread awareness of the various phone scams out there, that prey upon innocent people that are too easily-manipulated into their schemes.
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In other words, he prank calls scammers to try and go along with them, while trying to waste as much of their time as possible in the process. The most common scam seen are the infamous "tech support scams" — where users are coerced into calling (or, in many cases, cold called by) a fake tech support hotline (most commonly an Operator from India) that tries to convince the user that their computer is compromised and requires an expensive software subscription in order to fix it. Or it's the IRS trying to claim you owe them, or trying to give you a fake government grant.

Kitboga is known for using various characters in his calls, which can range from a sweet old lady, a man from the Deep South, a Dumb Blonde wannabe Instagram model, a vaguely Eastern European person, to an anxious teenager that has a relative who does weird science experiments.

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He streams on Twitch, but also has a YouTube channel where condensed videos are posted. In 2021, he began a new YouTube channel called "More Kitboga" in which certain full calls can now be seen on YouTube.


Kitboga's streams feature each and every trope:

  • 20% More Awesome: On a stream dealing with fake puppy breeding scams, one of the storefronts featured the supposed results of recent health checks for each puppy, which was always either 100% or 99.9%. The scammer couldn't explain what exactly that's supposed to mean.
  • 419 Scam: Usually not the focus of phone scams, though he has encountered a few. One incredibly barebones example is the "Cash Flip" scam, in which a service to multiply money is advertised via social media platforms such as Instagram. Sometimes as a form of meta-humor, the characters have sometimes brought up Nigerian princes promising wealth.
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  • Accidental Misnaming: In "Do Not Cut the Cards," Kitboga's character, Dawn Dewitt ("Granny Edna") often forgets the name of the scammer, Kathleen. She calls her at least a dozen different incorrect names, including, but not limited to, Candice, Kristin, Kelly, Cindy, Catalina and Rachel. At one point, she even seems to think that she's received a call from "Krispy Kreme," possibly offering a promotion on donuts.
  • Acme Products: It’s not uncommon to find a call centre that advertises support for a ridiculously wide range of products, even if the core of the scam pretty much remains the same. For one example, during airline scams, even though they often advertise as representing a specific company, the scammer will often begin by asking the victim what airline they are calling.
  • Actually Pretty Funny: On one stream, after revealing, Kit stuck around and told jokes to the scammer. The scammer had a pretty quick response to one, which Kit laughed at and admitted was pretty clever.note 
    Kit: Is your name wi-fi? Because I'm feeling a connection here.
    Scammer: No.
    Kit: Oh, okay.
    Scammer: I'm not the wi-fi, I'm the hotspot.
    Kit: [beat] Oh, oh! Are you saying that— *laughs* Wow, you know what? That's not a bad one! Wow. You're quicker on your feet than I expected.
  • Angrish: Many of the scammers are reduced to outright angrish after Kitboga does stuff like redeeming the gift card codes he was supposedly going to give them before their very eyes.
  • Argument of Contradictions:
    • This is the typical endpoint of any call involving the "refund" scam in which Kitboga pretends to redeem the gift card codes if the scammer isn't immediately reduced to the angrish described above. Kit will claim that he has just given them the money back and they will reply that no, he didn't, that he was actually redeeming the money in his own account. Of course, the truth of the matter is that there never were any actual gift cards and the Google Play Store in which he "redeems" the cards is a fake one that he created. He and the scammer will either argue back and forth until either the scammer descends into angrish or they hang up, having realized they just blew hours of their time with nothing to show for it.
    • This also tends to be the result of any call in which Kitboga puts one or more other scammers on the line while already scambaiting someone. They will each argue with each other, each claiming repeatedly that the other people on the online are scammers but they, of course, aren't.
  • Bad "Bad Acting": As Kit himself points out, this is practically written into the script of the standard "refund" scam. The scammer will claim to be giving the victim a refund, then pretend to have either "accidentally" added an extra digit (usually a 0) onto the end and having transferred way too much money, or claim that it was the victim who did this. Then they go into full-on panic, acting like they can't believe what just happened and claiming that the victim has to give them back the extra money (usually via gift cards) ASAP or they're going to lose their job.
  • Berserk Button: The usually calm and friendly Kit has a handful of things that will put him into Tranquil Fury mode:
    • As mentioned under Real Men Love Jesus, scammers who try to exploit a victim's religion as part of their scam.
    • Scammers who threaten physical violence or arrest if you fail to pay.
    • In general, though the general incompetence of scammers is mostly Played for Laughs, Kit becomes far more serious when he realises that someone on the phone is really good at their job. Those that take the time to befriend the victim, or go through the extra effort to make the scam seem convincing often fall into this category.
    • It has only happened three times, but a scammer threatening suicide will IMMEDIATELY make Kit break character and give them the talking down of a lifetime.
    • Whenever scammers directly insult, threaten or even proposition Kit’s Cloud Cuckoo Lander characters, the character will immediately drop their facade for just long enough to give the scammer a good chewing out for their behaviour, with Kit remaining expertly in-character all the while.
    • For the scammers, it's when Kitboga reveals to them, when he "redeems" the fake Google Play cards in front of them (the scammers want the codes so they can redeem the cards themselves) or when he pretends to be another scammer.
    • Kitboga absolutely hates scammers that are incapable of even basic improvisation, especially if they insist on repeating a portion of their script over and over while ignoring any idea Kit gives them.
      • Usually related to this is, during refund scams, when a scammer who has pretended to give Kit an excess amount of money threatens to drain his bank account if he doesn't comply with paying him back. Simply because it contradicts the entire premise of the scam (if the scammer can take all the money out of the account, why can't they take back just the money that they're owed?), and because pointing that out usually turns the scammer into a Broken Record.
  • Blatant Lies: Just about everything the scammers do qualify. From claiming to be from Microsoft or even the Internal Revenue Service, they go to great lengths to make themselves believable.
  • Booby Trap: His virtual machine is filled with custom-coded gags intended to waste the scammer's time when they are connected, including versions of common Windows applications that do not work 100% as expected, and the legendary "Nudes" folder.
    Kitboga: I don't know if it's too much too soon. Like, I have taken quite a few ... [scammer clicks Extra Large Icons mode to see the thumbnails, awkward Beat] [...] These are my mole rats.
    • He also has a fake online bank, now used primarily for the "refund" scams. It too has some design decisions that are designed to frustrate the user.
  • Borrowed Catchphrase: Kit sometimes ends his videos with "Happy painting, god bless," which is a shortening of Bob Ross's "From all of us here, I want to wish you happy painting and God bless, my friends," from The Joy of Painting.
  • Canada, Eh?: The Canada Revenue Agency scams, which are essentially the same as the IRS tax scams with references to US institutions replaced with Canadian ones. Kitboga always checks whether the fake-CRA offers its services in Frenchnote , which it never does. To prove that the scammers have never set foot in Canada in most cases, Kit will also refer to tourist attractions or cities in Canada and ask the scammers if they visited them; often the scammer will give only very vague responses or try to avoid the question.
  • Character Level: A Running Gag treats the scammer's frequent claims that they are technicians of a certain level as this. This is based on the multi-tier tech support system some legitimate providers use to delegate tasks based on their severity, though in a highly exaggerated form; the scammers often claim to be 'level 7' or 'level 9' technicians, whereas actual tech support tiers rarely go beyond 3 or 4 levels, and most certainly would not transfer high-level technicians to perform basic virus cleanups. The fake Syskey application references this by turning into a "Microsoft Certified Login Terminal" that has level options that skip right to 9: clicking that changes the Microsoft logo to a GIF of a cat using a laptop.
  • Chewing the Scenery: The refund scams, which ask the scammers to react with horror when they "accidentally" send the victim too much money, frequently involve this.
  • Chroma Key: He uses this to show himself in front of the computer, or in various other settings such as a store hawking things like "Senior Perms $9.99" and Google Play gift cards, or a student in a class.
  • Cluster F-Bomb: Scammers often (though not always) angrily curse at Kit when they discover that he's been stringing them along and wasting their time.
  • Cool Shades: He always wears sunglasses; initially, it was because he was concerned that people would recognize him. They eventually stuck for Rule of Cool.'
    • And then in March 2019, as a charity incentive ... he finally took them off! He's since taken to not wearing them during his introduction.
  • The Comically Serious: A lot of his humour comes from the scammers trying to get through their scripts no matter what silliness Kit tries to throw at them. The fact that the scammers often only have very basic knowledge at best of the topics they are supposed to be adept at only adds to it.
  • Complexity Addiction: The schemes Kit faces usually go by the assumption that companies would go through ridiculously roundabout ways of performing basic customer service tasks. The biggest example are refund scams. Just about every company on the planet can offer refunds instantly by simply reversing the original transaction, and any mistakes made in overpaying the refund can be corrected before the reversed transaction clears the company’s bank account. The scammers would much rather connect directly to the customer's computer, log in to their bank, and somehow transfer the money directly between accounts. A Running Gag is to ask the scammer to take the Occam's Razor route before attempting to hang up.
    Kitboga: Can you imagine the overhead if American Airlines had a call center where they connected to each one of their customers' computers to personally book a flight for them?
  • Control Freak: Many of the less pleasant scammers turn out to be these, often getting very annoyed or upset if the victim makes even a minor deviation from their script. Kit points out that this is one of the telltale signs of a scammer: since they make most of their pay from commission, any time wasted could be hurting their paycheck quite significantly. Genuine tech support professionals with a guaranteed salary would never be so eager to declare that a customer is wasting their time.
  • Corpsing: Kit will often have to turn aside to chuckle at the sheer ridiculousness of something happening on one of the phone calls with the scammers. This is generally easy enough, given that it's a phone call, and the time spent not talking can easily be played off as something like not hearing the scammer, therefore wasting a bit more of their time.
    • In this video about puppy scams, he can't help from busting out laughing at the site's claim that a particular individual puppy is "backordered," though he manages to recover enough to keep the scammer from getting suspicious.
    • In another video, Kitboga runs a fake/parody version of Windows called "Windows RG" note  (actually not the first time he's done it) simply to see if the scammers will even notice. As a scammer tries to claim that everything going on his happening because of a virus, he cracks up and notes on the screen "Scammer can hear this."
  • Cringe Comedy: Kit feels the calls are at their funniest when a scammer is forced out of their scripted comfort zone and is forced to improvise in response to his antics.
  • Dance Party Ending: Sometimes, after the reveal, if the scammer has not hung up in anger, Kit often inquires about if they could sing a song together — most often "Ocean Man"
    • One famous moment had the scammer singing "Hotline Bling" (though with the mondegreen "jail phone" — which would become a recurring meme in the chat)
  • Dating Service Disaster: Scams that claim to offer support for dating websites exist; SilverSingles users seem to be the most common target. Generally the dating service is simply used as a hook, after which the script becomes a standard tech support or refund scam.
  • Disproportionate Retribution: The emotional hook of most refund scams go by the logic that a company would instantly fire an employee that made a single mistake, even if the error wasn't even their fault.
  • Early Installment Weirdness: In the early days of the channel, Kitboga would always reveal himself at the end to the scammer and letting them know their time was wasted. He stopped doing that because he finds it more fun if the scammers think they've failed to scam an actual target even after the video is over. Additionally, the early videos lack some of the signatures of later material, such as the more complex Chroma Key backgrounds and the crazy characters, instead featuring Kitboga speaking to the scammers using his own voice. (These days his own voice is usually reserved for the "rival scammer" character Daniel.)
  • Elder Abuse: On a few occasions, Kitboga has discovered that scammers who quickly hang up on other characters are often happy to talk to Edna, and that's when the scam isn't explicitly targeted at the elderly like the aforementioned SilverSingles support scam.
  • Even Evil Has Standards: Played With. In one of the "Will Scammers Do My Work For Gift Cards?" calls, the scammer Jake, who actually did help Kitboga's character Kelly with her work and interviewed several other "employees" (also Kit's characters), accidentally manages to get Kelly fired by messing up the TPS Reports. While willing to scam her and take her gift cards, Jake takes it upon himself to call Kelly's boss (also Kit) to convince him to not fire her, and even admits to him of being a scammer even if that has an extremely high chance of ruining everything he worked for. And then he attempts to scam her even after that, and even uses the fact that he "helped save her job" to manipulate her.
  • Exact Time to Failure: It's not uncommon to find that scammers need to use pre-paid phone cards to call people. If so, around the 1-hour mark an audible voice will announce the impending end of the call.
    You have... sixty... one... seconds.
  • Exact Words: Due to English not being the first language of most scammers, it is common for them to exclaim that the victim doesn't "have to" do something, when they really mean that they "must not" do something. Kit frequently exploits that when it comes to things like gift card redemptions.
  • Failed a Spot Check: Kitboga's fake banks in particular are full of gags and memes (see If You Can Read This below) that would set off alarms if the scammers were actually paying the slightest bit of attention. Some may not be obvious to those from other countries like the scammers, but stuff like "Cash me outside, how about dat?" or "3.3333% interest rate (repeating, of course)" ought to raise red flags. Another good one is "Banking doesn't have to be complicated, but it is anyways." There's also the ones where he runs Windows RG ("Really Good") Edition, a parody of version of Windows so fake and with such obvious memes, it's crazy any of the scammers believe it for a second.
  • Fake Relationship: Numerous scammers have pretended to be Edna/Matilda's grandson or other relatives. It's just as sickening as it sounds to see them try to hoodwink what they think are shop staff, genuine technicians and even family members of Kit's personas.
  • 555: In "Scammer Wastes Entire Day Expecting My $2,000," a popup supposedly appears on Kitboga's computer with a 555 number that connects to Daniel the scammer for supposed free virus cleaning.
  • Forced to Watch:
    • Kitboga reserves this particular fate to scammers who want gift cards from their victims: Kitboga pulls up a (fake) Google Playstore on the computer, promptly remove all control of the PC from the scammer (though still allowing them to see the screen) and then redeem fake Google Play gift cards right in front of them. This makes said scammers go completely bonkers, and will often scream at Kitboga's character to stop as they see what they think is actual money, and their scam with it, going up in smoke. In other cases, he has pretended to buy stuff with the amount of extra refund money he supposedly received.
    • A variant on this involves a fake pop-up box created by Kitboga himself that mimics ransomware. It claims that Kitboga's computer is now locked and all files on it will be deleted unless a certain amount of money is submitted via gift card codes within a specified time period. The scammer then watches helplessly as Kitboga submits the codes into this box, apparently to be received by another scammer on the other end.
  • Foregone Conclusion: It's known from the start that the scammers are always going to have their scheme foiled, what makes it entartaining is how it's going to be foiled, along with their reactions.
  • Gilligan Cut: Used to great effect in one video.
    Scammer: On the Steam cards, there will be a scratch bar. You need to scratch that part, but do not scratch it hard otherwise the numbers will be erased.
    [Cut to Edna vigorously "scratching" the cards]
    Scammer: No no no! Don't scatch it hard, listen!
  • Go-Karting with Bowser: Typically, after Kit reveals himself, the scammers will curse and hang up. But occasionally they'll stick around and chat; and on rare occasions, they'll be polite and jovial. Once in a blue moon, they'll even accompany Kit on a call with another scammer.
  • Heel–Faith Turn: In "This Scammer Faced Karma (and lost)", Kit engages in a theological discussion with the scammer on the subject of Karma. While this has happened with other scammers on occasion, this time the conversation lasted over an hour, and at the end the scammer was clearly uncomfortable with continuing the scam and sheepishly backed out.
    Edna: "Remember, remember, That god is patient too!"
    Scammer: "Have... patience... Reee-member, remember, remember- OH MY GOD, OH MY GOD! OH MY GOOOOOOOOOOOOOD!"
    Edna: "And think of all the times others had to wait for you!"
    Scammer: "NOOOOOOOOOOOOOOO! NO DON'T SING IN FRONT OF ME DON'T SING THIS SONG IN FRONT OF ME!"
  • Heh Heh, You Said "X": "Do you know what a floppy disk is?" Kit is visibly amused by how the caller ends up pronouncing "disk".
  • Holding Both Sides of the Conversation: Sometimes, Kit has played multiple characters at once — typically as either family members or store clerks (in the latter, typically asking them where the Google Play gift cards are) — to make his side of the calls seem more plausible and realistic. In one call, Kit posed as another tech support caller from the "World Wide Web Wide Tech Support Team" trying to offer his services to Edna. He also at times pretended to be a representative from his fake bank, or a rival scammer.
  • Hollywood Hacking: Many tech support scams use the threat of hackers to convince the victim that new security is needed, and their descriptions are often in this vein.
  • Hurricane of Excuses In "They Sent $3K "By Mistake" - I Played Along For Hours", Kit makes the scammer talk to the Best Buy manager ('played' by Neveah) in order to justify why he needs to buy $3,000 worth of gift cards. Along with almost losing his job, he claims to have both a broken leg and a disease that keeps him confined to the home, along with being an only child, in debt to his employer, a 'drug addict', struggling to pay his bills, and the only way his father (Kit) can give him money for rehab is via gift cards.
    Kit: Does this guy think that he's helping right now?
  • I Can't Hear You: This is a standard gambit of his, either to waste a bit of scammer time, or to play dumb when he pretends to redeem gift cards, etc.and the scammers shout for him not to do it.
  • If You Can Read This: His fake banks are full of this sort of thing, such as "Banking doesn't have to be complicated, but it is anyways." The terms and conditions on one of them is the United States Declaration of Independence.
  • Ineffectual Death Threat:
  • Ineffectual Sympathetic Villain: Some of the scammers can end up falling into this, especially if they are on the incompetent side.
    • It has been noted that Friday streams tend to feature some of the most ineffective and low-effort scammers of the bunch. Kit's theory is that Friday (which is Saturday in Asia) is when scammers who have failed to hit their weekly quota work overtime, resulting in a noticeable drop in the quality of the scams.
    • The 36-hour record call with "Adam and the Boys" takes this Up to Eleven. Around the 8-hour mark, Kit starts portraying Edna as someone with $3 million in savings who routinely falls for simple scams, but also as somebody who "Adam" is completely incapable of getting money from.
  • Instant Humiliation: Just Add YouTube!: Some Genre Savvy scammers have questioned whether the call is being recorded to go on YouTube. As a rule, Kitboga tends to avoid uploading those calls to his channel since he sees it as an attempt to 'tank' the call by raising the possibility that the scammer is in on the joke. So far, a tiny handful of scammers have mentioned Kitboga by name; none of them has mentioned his stream, only his YouTube channel.
  • Internet Jerk: A fair few scammers count, especially if they're doing a scam related to legal affairs.
  • Intimidating Revenue Service: The IRS/tax scammers represent a dark exploitation of this trope.
  • I've Never Seen Anything Like This Before: This is Kitboga's basic reaction to the events of this video. Throughout his many scambaits, he's both put scammers through a number of ridiculous scenarios and seen some pretty weird stuff in return. Nevertheless, he can barely believe it in this video when a pair of scammers waste over three hours with him and he manages to get their bank account info to shut down, all while he's running a parody version of Windows called "Windows RG" ("Really Good" edition.) As he points out himself, Windows RG is not simply fake, but insanely fake, so much so that it insults the user and when you try to shut it down using the menu warns that "there is a high chance of your processor overheating." He normally only uses it when he isn't trying to actively scambait and just wants to have a bit of fun. Yet the scammer never seems to catch on to what's going on, even though, as Kitboga himself shows several times, the supposed web browser that's a part of it doesn't work, leading to the logic bomb that if it doesn't work, how could he have navigated to the Internet in the first place to get the scammer connected with his PC?
  • Kansas City Shuffle:
    • One time-wasting exercise is to try and connect a scammer to a different call centre to watch them argue. Sometimes it devolves into this, with one of the scammers acting like they are protecting Kit from the other scammer, before proceeding with their own after they've been chased off.
    • More broadly, this is generally how several government impersonation scams work. By claiming that the victim's identity is being exploited to perform criminal activities, they try to convince the victim that they need to pay to prevent further issues.
  • Knew It All Along: After a reveal, scammers tend to claim that they knew Kit was a scambaiter the entire time. Kit notes that the scammers are trying to save face; he even picks this apart by saying that if the scammers truly knew about the scambait, they would have hung up on Kit to move on to a real person.
  • L33t L1ng0: Kit often ends the number of his checking accounts on his fake bank in 1337, generally the only number shown, since the website of a typical bank will only show the last four digits. He will also sometimes use this as the last four digits of other numbers requested by the scammers, such as a Social Security Number.
  • Likes Older Women: A lot of scammers have tried this tactic to get Edna to follow their scam; they can get extremely creepy at times, and Kit isn't afraid to call them out or shoot them down in-character when they try this.
  • Mistaken Age: It is common when Kit portrays older characters for the scammers to express that they sound much younger than they actually are. This has happened so frequently that Kit speculates that it is written into their scripts as an attempt for the scammers to endear themselves to the victim.
    Kitboga: I swear this is in their script. I swear it's always the same thing: 'Ask how old they are. If they're old, say "O-M-G, you sound so young"'.
  • No Sense of Direction: Kit will occasionally ask scammers to give him directions via Google Maps when going to the store. Special mention must go to Episode #714, which featured a scammer who was absurdly incompetent with a map. He frequently gave unhelpful and often incorrect directions that sent Kit in the opposite direction, while taking forever to update Kit on where to go next, even despite Kit stopping at multiple points to let the scammer catch his bearings. It ultimately took two hours for Kit to virtually drive a distance that should've took around 25 minutes. The next day, even though the map clearly showed that Kit's character was in Chicago, the scammer seemed to be under the impression that he was living in Mexico.
  • Online Alias: Being on the receiving end of death threats and other serious reactions from scammers after he confesses that his calls are a ploy, Kitboga is known only by his online handle, and thus details of his real name remain a secret.
  • Ooh, Me Accent's Slipping:
    • How Kit got caught in one call: coming back on, he accidentally set himself to the Dixie voice despite not having used that character for the call. He tried to explain it away by having her say that her husband was going to the bathroom, but the scammer recognized the voice as "Kit biggo" from his YouTube videos.
    • Narrowly averted only five minutes into "Scamming Scammers By Being A Scammer?", where Kit accidentally presses the button for the Edna voice for a moment. He explains it away by saying he accidentally put it on the speakerphone.
  • Operator from India: The majority of illegitimate call centers are unfortunately these.
  • Overly Long Gag
    • "Type in the letter T as in Tom. V as in vehicle. T as in tea. R as in Romeo. O as in oval. P as in Peter. E as in Edward. S as in Sam. A period. Then O as in Owen. R as in Romeo. G as in Geoffrey."
    • The "refund" scam (see under Recycled Script) often becomes an overly long gag when the scammer inevitably fumbles around trying to do the fake "deposit", especially with the state of Kit's virtual machine, his characters' antics, and a fake online bank. It's no surprise that the all-time records for longest calls (stretched over multiple "episodes" with the same scammer and Edna) have involved refunds.
  • Paper-Thin Disguise: Any attempt to impersonate a specific company/institution falls apart pretty quickly when it becomes apparent that the scammer knows very little about it in question. From IRS workers lacking even basic knowledge regarding the US taxation system, to Microsoft technicians being stumped when asked about any computer issue not listed on their script. The scammer's claims that they work within the United States also often quickly fall flat once they are asked about geography.
  • Phoney Call: Used in one of the CRA scam calls, where the scammer is supposedly talking with the local RCMP branch at one point. But then Kit gets an actual call claiming to be from the phone number of said branch...
  • Plausible Deniability:
    • When pressed, scammers will often claim to be “Certified” or a “Third Party” as a slippery way of acknowledging that they aren’t actually the company they make a facade of being.
    • Kitboga also acknowledges that some call centers can exploit this too, such as by claiming that they really are a legitimate outsourced operation during recruitment. While some scams make it extremely clear that the perpetrator knows what they’re doing, it’s also plausible that some tech support scammers are simply following their script and not asking questions.
  • Ponzi:
    • Although the primary focus of his channel revolves around tech support scams, Kitboga also has several videos which cover multi-level marketing (MLM) schemes.
    • This starts as a standard refund scam, which fizzles when the scammer can't figure out what to do when he sees $0 in the bank account. Rather than keep trying, the scammer instead on the fly switches to trying to get Kitboga into some kind of Ponzi or pyramid scheme. Kitboga happily pretends to play along with it, but the scammer ends up ending the call, saying he'll call back, but never does.
  • Potty Emergency: Sometimes used as a stall when the character at a store, complete with Kit pouring water near the mic.
  • Punch-Clock Villain: A couple of scammers show genuine regret for their work, and at times even admit to Kitboga's character, unprompted, that it's a scam and that they should hang up the call. Most notably in Reformed IRS Scammer Intercepts Our Call.
  • Punny Name: Several of the characters Kitboga plays have sneakily punny names, such as "Allison Vunderlund" and "Billy Maizear" (a double pun: it means both "Billy Maize Ear" and "Billy Mays Here". Of course, rarely do the scammers notice anything.
  • Rant-Inducing Slight: It is fairly common for scammers to get angry over minor stuff if Kit doesn't follow their every instruction. One infamous example had a scammer get into an argument for almost 40 minutes because Kit pointed out that he had spelt "Microsoft" as "Microshoft". When he finally calmed down enough to continue the scam, he made the exact same misspelling again.
  • Reading the Stage Directions Out Loud:
  • Real Men Love Jesus: He rarely discusses it, but Kitboga is a devout Christian. One of the biggest Berserk Buttons for him is when scammers try to use an appeal to religion to coerce victims into paying.
  • "The Reason You Suck" Speech: Kit will often deliver one of these at the end of a video, usually while the scammer berates him with profanity and threatens to murder him, among other things.
  • Recycled Script (In-Universe): A particular type of scam tends to have a common series of events — and sometimes, identical scripts with little to no variation — between the various call centers that perform them.
    • The tech support scams tend to have various recurring elements that stick out, including:
      • Being roped in by being called directly, or being told via Schmuck Bait to phone a specific number — by either a voice mail, or a pop-up on a questionable website (often resembling an error message such as a Blue Screen of Death or Microsoft website).
      • Directing the user to go to a website for an online screen sharing program (most commonly GoToAssist, but others have also been used, such as TeamViewer or Supremo). Not by going into their web browser, but by telling users to literally open the Run dialog by pressing the Windows key and R together, and instructing the user to type out the URL letter-by-letter (often using phrases such as "R as in Romeo", which turns this into an Overly Long Gag).
      • Going into Windows administrative tools such as the Event Viewer or Services to explain that events and warnings (or in the latter case, stopped services) are a sign of issues, misrepresenting the tree command in the Command Prompt as being a virus scan (it literally just prints out the directory structures), claiming stopped Windows services actually are services that stopped because your license expired (Services on Windows are background tasks, not unlike daemons on Linux, and not all of them are necessarily always running), etc.
      • Trying to sell the user a subscription for "software" to fix the problem.
      • Occasionally, the scammer will try and show the caller a legitimate website selling SSL certificates or hardware firewalls (and by that we mean, a product irrelevant for PC security, and enterprise-grade networking equipment that is overkill for a typical home user) and state that this is what they need to buy to fix their problems.
    • The "refund" scam is even more ridiculous than the above:
      • It follows a similar process, except with a call claiming that Microsoft or the tech support company is shutting down, moving, or your "subscription" is "expiring", and needs to give back your money.
      • For some reason, as usual, this requires connecting to your computer directly using remote access software, and the Chrome web browser. But more importantly, they need a remote control program with the ability to blank the screen.
      • Sometimes the scammer may direct the caller to the aforementioned GoToAssist and set up a second program after they log in, or ask the caller to install the software themselves. A notable quirk is their frequent insistence on using very specific, outdated versions of TeamViewer.
      • Eventually, they ask that you go to your online banking service to perform the "transfer". Then they blank out the screen (for "security" purposes) while they literally use the "Inspect element" tool (a web development tool in most current web browsers, intended for letting coders look through their HTML, CSS, and Javascript among others) to change the value of your balance on the page to "add" money to it (which is only changing the page as rendered and has no real effect). Occasionally, they will instead try to set up a diversion (such as ask you to write something down or check something else) instead.
      • But then, they say they "discover" that they gave you too much money by accident, and say you need to send them back the difference.
      • Sometimes it blatantly uses a demo site from Chase Bank, edited in a similar manner, to show their end.
      • A more recent variation adds an additional step during the transfer phase. Instead of pretending to do the transfer themselves, the scammer will bring up a simple program they claim is a "banking server", and ask the victim to enter their details and the refund amount. As the victim types that amount, the scammer will quickly add the extra digit and submit, making it seem like the mistake is the victim’s fault.
    • The Social Security scams are frequently mocked on the stream for being extremely formulaic. The gist is that criminal activity has been linked to the victim's Social Security Number, and they must pay to get a new one. Almost every call has the exact same crime: 22 pounds of cocaine has been found in a car "on the south border of Texas" (often a Toyota), traceable to the victim's identity, and bank accounts connected to the victim have been used to launder money.
    • The Airline Ticket scams take advantage of the fact that flights are a relatively common high-value purchase that can still be plausibly purchased over the phone. These scams typically come in one of two flavors: Either offer an absurdly large discount in exchange for a dubious payment method, or overcharge the price of a ticket and keep the extra money for yourself.
  • Reference Overdosed: Memes are brought up often, but usually in such a casual and subtle manner that it seems very natural. Lampshaded by the fact that the stream has a "memometer" controlled by viewers using a corresponding subscriber emote in the chat, typically when these references or other running gags occur.
    • References to Runescape are also occasional in a similar manner.
    • Stream viewer DigitalSketch made a new supermarket backdrop for the non-tech support calls, which is similarly filled with references to running gags and past streams.
  • Ripped from the Headlines: A few scripts make subtle references to real life events as a way of improving the validity of the scam. For a while, most 'hackers' would be from Russia thanks to Russian cyber-attacks being a hot topic in the late 2010's. After rising tensions between the US and Iran in early 2020, at least one scammer decided that these hackers suddenly originated from Iran instead.
  • Running Gag:
    • Mayonnaise
    • Naked mole rats and goats often come up too.
    • And "Ocean Man", although it's pretty much a general meme to begin with. Kit's fake online bank for the refund scam was "Ocean Main" at one point, though he had to scrap it for "L. R. Jenkins Financial" after "Kitboga" started showing up next to it on Google's autocomplete box.
    • The characters also sometimes bring up their support of conspiracy theories.
    Jeb: What in God's green Flat Earth is this?
    • The "Chicago Art Museum" became this after a scammer claiming to work in Atlanta said that they frequently visited it when asked. It has become a custom to ask every scammer claiming to be in the United States if they enjoy going to the Chicago Art Museum.
    • Happy Anniversary! It has become custom to celebrate hourly milestones on lengthy calls by wishing the scammer a happy anniversary, often with zero context.
    • Sometimes the refund scams send victims to a blatantly fake "form" hosted on Wix (because everyone knows Microsoft's customer service department uses a free web hosting service and not their own servers) that lists out the "options" for receiving the money. Kit sometimes edits the description for bank transfers behind their backs to add a ton of additional superlatives, and has the character coax the caller to read it for them.
    • Mentioning the names of once-major companies that are now either totally or almost totally out of business as possible sources for gift cards or types of gift cards to use, such as Toys R Us, Radio Shack and Circuit City. Olive Garden is also mentioned quite frequently for some reason.
  • Schmuck Bait: A few traps on the virtual machine must be initiated by the scammer:
    • The "Nudes" folder hidden among the computer's documents. It features a gallery of Naked Mole-rats.
    • The webcam is coded to be stuck in a perpetual loading loop. Attempting to bypass it will result in a screamer featuring an image of a naked mole-rat.
    • Among the files on the computer's desktop is one named 'Passwords.txt'. Attempting to open it will cause error messages to pop up and be replaced with an exponentially increasing frequency as the scammer tries to close them.
    • Kit, in character, will at times tempt the scammers into doing a direct bank transfer to send them the money, which requires them giving Kit their bank account info. This is because Kit has actual real-life contacts that can investigate and shut down these accounts. Most of them don't take the bait, but those who do have a nasty surprise waiting for them in the near future.
  • Show Within a Show: A convoluted version: Kit sometimes streams himself playing GTA Online (on the NoPixel roleplay server) as Edna. Within the narrative of the roleplay, Edna is a cantankerous grandmother who works in Los Santos as a Clueless Detective, wants to run for chief of police, and drives a taxi on the side.
  • Slow-Loading Internet Image: One of the options available on the virtual machine is the ability to make webpages load comically slow. In general, he also has Internet Explorer configured to not load images, in case a scammer tries to pull up NSFW images as revenge (and they have done that before). Sometimes, Kit will claim that either of those traits is what's wrong with the computer, just to watch the scammer stumble around as they are clueless when faced with an actual tech issue. A few times, the scammer actually has fixed this.
  • Smug Snake: Numerous scammers consider themselves to be extremely good at what they do, and are extremely arrogant towards Kit and his characters; this makes it all the more gratifying to watch the scammers reach their Rage Breaking Point and witness their excuse for a facade come tumbling down.
  • Snake Oil Salesman:
    • If the scammer isn't simply taking the money and running, they'll typically be this. In one instance a scammer proceeded to "fix" the computer apparently believing they had been paid $500; it turned out to involve little more than clearing out a few junk folders and installing free software.
    • A far more classic example showed up in 2020, when Kit called a number claiming to sell a Coronavirus remedy. It has everything you'd expect: making lofty claims about the benefits of the product (including it being a cure or vaccine) while remaining ambiguous enough so that they can fall back on Plausible Deniability, "Essential Oils" and other fruits and herbs being key ingredients, and treating it as a scarce commodity despite the obvious benefits of making it widely available.
  • Something Completely Different: Scams related to technical support, "refund" scams and IRS/tax scams tend to be Kit's bread-and-butter. There are a few, however, which are rather different, such as the ones in which he clicks on phishing links sent by followers to show viewers what they're all about. Some are in a PSA format, explaining / exploring how a particular scam works and maybe including a portion of a call after the PSA. Finally, he's even explored a couple of the "love" scams, such as people preying on postings from dating sites, or even a bizarre one involving love potions.
  • Special Guest: Kit will occasionally bring guests on to play a second character on calls. Fellow streamer MiltonTPike1 is the most frequent guest, but he has also had the likes of Herman Li, Misha Mansoor, voice actor Elspeth Eastman, Felicia Day, and Thomas Middleditch on the show. Kit himself has shown up as a special guest on group scambaiting projects with other baiters such as Trilogy Media and IRLRosie as well.
  • Stating the Simple Solution: Episode 2 of Baited - "The Professional," features a standard refund scam in which supposedly too much money is transferred into Kitboga's fake bank and he needs to return it via gift cards. He spends over a half-hour running the scammer in circles, suggesting other, simpler methods by which they could get it sorted out, such as simply transferring the money back to him, or calling his bank.
  • Stupid Statement Dance Mix:
  • Sunk Cost Fallacy:
    • A major reason why scambaiting works. In general, the longer a scammer has spent on the phone, the more likely they are to accept whatever crazy stuff Kit throws at them. On a few cases, scammers have tried to continue the scam even after Kit has seemingly revealed to them, just because they refuse to believe that all their time was for nothing.
    • At one point during a conservation with Adam and Alex, part of a group of four scammers that wasted 36 hours on him, Kitboga as Edna actually mentions the sunk cost fallacy by name, asking if they're familiar with it. They just ignore it.
  • Tempting Fate: Whenever a scammer says their "process" won't take long...
  • The Password Is Always "Swordfish": On one call, the scammer uses syskey — an obscure and now-deprecated Windows NT utility used for setting startup passwords, but now primarily used as a form of ransomware during these phone scams (hence its removal from Windows 10) — to lock Kit out of Windows. He manages to guess the password on his first try. The password? "1234".
  • The Stoner: Played for Drama, as Kit occasionally notes that drug use isn't uncommon in call centres. While it's almost impossible to get a definitive confirmation, an uncomfortably large number of scammers have answered the phone while being completely absent-minded, to the point where they are almost incapable of doing their job.
  • Trademark Favorite Food: Kit is an avid tea drinker. In fact, before he officially gets started on every stream, he invites viewers to drink whatever they have near them (preferably tea) in unity. He insists that it's not a cult.
    • Among his characters, mayonnaise happens to come up often.
    • For a time, carrots seemed to be brought up quite a bit.
  • Tranquil Fury: This is Kit's default way of expressing anger. Many of the scams make Kit exceptionally angry, especially when the scammers attempt to bully Edna, who they believe to be an elderly woman, or when scammers display enough competence to be more dangerous than usual. Kit hides his rage well when in-character, but out of character his voice becomes quieter and more measured the more angry he gets, with the peak of his rage rendering him entirely speechless and forcing him to have to move away from the mic and regain his composure. Kit never yells, screams, or curses at the scammers, no matter how angry he gets.
  • Trust Password: A common tactic of certain scammers is to set up a password with the victim and then the victim isn't supposed to answer any calls unless the caller is able to give the password. For Kitboga, this is just another opportunity for more fun, making up ridiculous passwords like "I love the mailman" or hanging up if they are even slightly off with the password.
  • Umpteenth Customer: In "Scammer Wastes Entire Day Expecting My $2,000," a popup has a phone number to call for virus cleaning. Daniel the scammer claims that it's a 1000th customer promotion.
  • Villainous Breakdown: The most succcessfull calls often have the scammer completely lose it in desperation or anger by the end of it, at times even going into a catatonic silence as they realize just how much time they wasted.
  • We Need a Distraction:
    • During the refund scam, the perpetrator will generally make up some excuse for the victim to go away from their computer so they have an easier time manipulating the webpage. Asking the victim to grab something to write on ("Are you handy with a pen and a piece of paper?"), or to check their router and describe its lights/serial number are the most common requests.
    • Turned Up to Eleven in the record 36-hour scamming attempt, in which the scammers repeatedly scream down the line that Matilda's computer is about to explode. It's missed during the first entry in the series, but played up by Kit to hilarious effect when the scammers attempt it again several streams later
  • Weird Currency: Gift cards, usually iTunes or Google Play, are often the required method for paying scammers owing to them being relatively easy to launder. A lot of Blatant Lies get thrown around for why you need to pay taxes or buy airplane tickets with them; some excuses have included trying to pass them off as 'Electronic Federal Tax Vouchers', or claiming that Google is a 'Payment Partner'. Notably, even the scammers seem to be aware of how ridiculous this is; often they will wait for as long as they can before revealing that they need a specific gift card.
  • What's a Henway?: "Do you take Updog cards?" The "Updog" gag has worked from time to time. His aforementioned fake bank was also "Updog Financial" at one point.
  • Would Harm a Senior: The scammers featured in his videos have no issue threatening physical violence against Edna for not playing along with their scams.


 
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Miller is Backordered

As a scambaiter, Kitboga comes across a lot of ridiculous things. A successful scambait generally requires not laughing about the outrageousness of it all. But when doing a bait about online puppy scams, Kitboga encounters the claim that a particular puppy, "Miller," is backordered, he just can't help it and busts out laughing.

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