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The McGill family

    Willard McGill 

Willard McGill

Portrayed By: Raphael Sbarge

Father of Jimmy and Chuck McGill.


  • Continuity Snarl: Chuck says that he is named after him, which should mean that his name is Charles McGill, Sr. However, it says on Chuck's tombstone that his father is Willard McGill, which either means that McGill senior is actually named Willard Charles McGill, or the writers make a mistake.
  • Family Business: The brothers McGill grew up in (and helped out with) a small town general and hardware store run by their dad. Classic.
  • Hard Work Hardly Works: Jimmy tells Marco that no matter how hard he worked and how many regular clients liked him he was simply too soft and any deadbeat in the neighborhood owed him money, he also never could compromise like selling alcohol and cigarettes to the delinquents since it wouldn't be helping them.
  • Horrible Judge of Character: He's infamous for this amongst grifters (and locals), unfortunately. A semi-thought-out sob story would get them either a major discount, a freebie... or outright cash.
    Jimmy: Dad, it's a rip-off, just like that bum from last week.
    Willard: Jimmy -
    Jimmy: Every grifter in town knows that this is the spot to come for an easy handout.
  • Mr. Red Ink: Although Chuck is quick to blame Jimmy for lifting money from the till and thereby sinking the family business (in fairness, he did contribute to the failure), it's quite apparent that their father needed little incentive to spend what the shop couldn't afford on people who really didn't need the help.
  • Nice Guy: He gave a guy $10 so he could get home to his sick child, even though the man had no proof of his story and could have been faking. Turns out he was.
  • Posthumous Character: He's long-dead by the time the series starts.
  • Stupid Good: He refuses to not offer aid to just about anyone who asks for it, out of fear of turning down someone who actually does need it. Most people are actually like this in real life whenever a scammer feeds them an "I need money for baby formula" story. If it didn't work so often, scammers would quit.
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    Ruth McGill 

Ruth McGill

Portrayed By: Patty Figel

Mother of Jimmy and Chuck.


    Rebecca Bois 

Rebecca Bois

Portrayed By: Ann Cusack

Chuck's ex-wife.


  • Amicable Exes: Despite leaving Chuck, she's shown to still be friendly and loving towards him.
  • Not So Above It All: Chuck certainly seems to think and expect that she's above it all, and she's certainly a classy lady but she's not pompous. She joins in with Jimmy's lawyer jokes.
  • Screw This, I'm Outta Here!: Jimmy reveals that at some point, Rebecca left Chuck. This seems to be the catalyst for the development of Chuck's mental illness.
  • What the Hell, Hero?: She is understandably taken aback by Chuck slapping her phone and not telling her about his psychomatic condition. She gives one of these to Jimmy as well, after he drives Chuck to a breakdown on the stand in order to escape being disbarred.

The Ehrmantraut family

For Matty Ehrmantraut, see the Law Enforcement page.

    Stacey Ehrmantraut 

Stacey Ehrmantraut

Portrayed By: Kerry Condon

Mike's daughter-in-law and mother of his beloved granddaughter Kaylee, she's a health care worker who moved to New Mexico from Philadelphia in the wake of her husband's death.


  • Ascended Extra: She only appeared briefly in one scene in Breaking Bad, but has a bigger role to play in this series.
  • Broken Bird: She took Matt's death really poorly.
  • Morality Pet: Keeping her and Kaylee safe is the only thing that Mike has left to live for.
  • Nice Girl: She is a kind and understanding woman.
  • Obnoxious In-Laws: Averted, she really likes Mike and he looks after her like she was his own child.
  • Properly Paranoid: Is convinced that someone is out to get her and her daughter. Considering what happened to her husband, it's understandable. Becomes true later as the Salamanca do threatens her and her daughter to scare Mike.
  • Saved by Canon: Since she briefly appears in the original series, she'll survive this show.
  • Widow Woman: Her husband Matt was killed by his corrupt fellow police officers prior to the start of the series.

    Kaylee Ehrmantraut 

Kaylee Ehrmantraut

Portrayed By: Faith Healey (season 1), Abigail Zoe Lewis (season 2)

Mike's precocious granddaughter.


  • Vague Age: Despite Better Call Saul taking place several years before Breaking Bad, Kaylee doesn't appear to age much between the two.
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The Varga family

    Manuel Varga 

Manuel Varga

https://static.tvtropes.org/pmwiki/pub/images/3x09_0004.jpg
"And when will it be over for you?"
Portrayed By: Juan Carlos Cantu
"If you want to run, run. But me? No, I will not run away!"

Nacho's father, who runs a car reupholstery and detailing shop. Nacho works at the store in his spare time.


  • All There in the Manual: His first name has not been revealed on the show, but it appeared in casting information for the seventh episode of Season 3.
  • Badass Bystander: It takes some serious guts to tell Hector Salamanca to Get Out!. He doesn't even feign much politeness, fixing Hector with a Death Glare the entire time.
  • Honor Before Reason: Nacho says that his dad would never associates himself in illegal activities even if his life is on the line.
    • Also when Nacho tries to set up one of Manuel's friends in getting him to sell his workshop for enough money to retire (to make him less of a target for Gus), he furiously confronts Nacho in his own house and states he not only knows what he likely did, he also knows he has a target on his back but will absolutely not move out of town. He refuses the accept the dirty money he knows is from his son.
  • I Have No Son!: He is not impressed at finding out Nacho is in league with the Salamancas, telling him to get out of the house.
  • Locked Out of the Loop: Unlike Tuco's grandma, Nacho's father does not know that his Ignacio is a drug dealer. It's implied that Manuel is aware of Nacho's criminal past, and thought that he was The Atoner, back on the straight-and-narrow.
  • Morality Pet: For Nacho, reflected in his refusal to involve him in the business.
  • Nice Guy: He tries to convince Mike to buy a cheaper product than he asked for, since the cheaper one fits Mike's car better, even though he would make less money on the sale.
  • Screw the Money, I Have Rules!: Manuel flatly refuses to accept payment from Hector Salamanca.

The Wexler family

    Mrs. Wexler 
Portrayed By: Beth Hoyt

Kim's mother.


  • Alcoholic Parent: Mrs. Wexler appears to be an alcoholic or at least neglectful, considering she forgets to pick Kim up because she was drinking and eventually turns up still buzzed.
  • Parental Neglect: She left Kim waiting for her in the cold for hours, and when she finally drove up she was so buzzed Kim refused to get in the car with her.

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Jimmy's clients

For Daniel Wormald, see Petty Criminals.

    Big Ricky Sipes 

"Big" Ricky Sipes

Portrayed By: Joe Barryman

A wealthy mogul who wants Jimmy to help him secede from the United States. The deal falls through when he tries to pay Jimmy in currency which he printed himself.


  • Bait-and-Switch: When he brings up Jimmy's decrepit car, Jimmy thinks he's going to criticize it, but instead Sipes says he sees it as evidence of how a good working man like Jimmy can't even make a decent living in the States anymore.
  • Cloud Cuckoo Lander: Needs binoculars to try spotting baseline reality, put it that way. That bubble he's living in is very well insulated by money.
  • Eagle Land: So much so that he wants to secede and set up his own country called "Sandia Republic" which more closely fits his vision of America's original ideals.
  • Rich in Dollars, Poor in Sense: He's wealthy, and wants to secede from the United States. This, coupled with the fact that he tries to pay Jimmy with his own made-up currency (a US $100 bill with his face printed on it rather than Ben Franklin's), makes it clear that he's seceded from reality.
  • Screw the Rules, I Have Money!: Printed out his own currency, and he only wants to create his own country independent of the U.S. because he thinks the U.S. isn't rich enough.
  • Too Dumb to Fool: Jimmy saw him as an easy cash cow at first since he has an unrealistic goal and a lot of money to throw away, but he is so deluded he wants to pay Jimmy in his own made up currency.

    Roland Jaycox 

Roland Jaycox

Portrayed By: Tim Baltz

An inventor who wants Jimmy to help him patent his 'talking toilet buddy' which says encouraging phrases to children as they potty-train. When Jimmy observes that the toilet's comments are more suited to erotica than toilet training, Roland throws him out.


  • Achievements in Ignorance: In a way, as Jimmy points out. That toilet idea could find a very niche market and be a success if marketed right... You'd just have absolutely no shame in producing and selling it. But, it really wasn't what the guy was going for.
  • Bungling Inventor: His toilet might technically work, but it's really not suited for the purpose he designed it for.
  • Unfortunate Implications: In-universe, Tony the Toilet Buddy's phrases of encouragement for small children using the toilet sound suspiciously like sexual innuendos (as Jimmy points out.)

    Geraldine Strauss 

Geraldine Strauss

Portrayed By: Carol Herman

An elderly lady who hires Jimmy to handle her estate planning. She later stars in a commercial Jimmy shoots for the Sandpiper case.


  • Back for the Dead: In Season 4, Jimmy learns that she died in her sleep.
  • The Bus Came Back: She returns in Season 2 when Jimmy needs someone to film for his Sandpiper commercial.
  • Only Sane Woman: One of three prospective clients Jimmy gets after his billboard stunt, and the only one of the three sane enough that Jimmy can actually help her.

    Irene Landry 

Irene Landry

Portrayed By: Jean Effron

A resident of Sandpiper Crossing who hires Jimmy to write her will.


  • The Bus Came Back: Comes back into the picture when Jimmy realizes that he needs her to settle in the Sandpiper case so he can get his payoff.
  • Minor Crime Reveals Major Plot: When she reveals that she doesn't have the money to pay Jimmy at the moment, he looks at her bills and sees that they're slightly high. This minor overbilling eventually leads to him uncovering massive fraud on Sandpiper's part which could potentially result in a multimillion dollar judgment.

    Helen, Rose & Myrtle 

Helen, Rose & Myrtle

Portrayed By: Bonnie Bartlett (Helen), Carol Mansell (Rose) & Phyllis Applegate (Myrtle)

Three other elderly residents of Sandpiper Crossing.


  • Bitch in Sheep's Clothing: For the most part, they're just harmless old ladies. But when Jimmy manipulates them into ostracizing Irene, the way they turn on their former "friend" is devastating.

    Recliner store owner 

Recliner store owner

Portrayed By: Raymond McAnally

The owner of Duke City Recliners. He hires Jimmy to film a commercial for him.


  • Bad Acting: Despite Jimmy's attempts to coach him, he is hopelessly awkward and nervous on-camera.
  • Henpecked Husband: He whines his wife is very strict about his budget.
  • Only Known By His Nickname: His name isn't given on the show, and the casting information just refers to him as 'Friendly-Faced Man.'

    Rick & Ryan 

Rick and Ryan

Portrayed By: Randy & Jason Sklar

The owners of ABQ In Tune, a music store in Albuquerque who consider hiring Jimmy to film commercials for them.


  • Always Identical Twins: The actors are identical twins, and presumably the characters are as well.
  • Asshole Victim: The first time Jimmy tries to shoot a commercial for them, they cancel at the last minute, costing Jimmy time and money. He manages to cut a deal in which he'll give them a free commercial on the condition they buy more after business picks up; their business does improve thanks to the commercial, but they back out of the deal and refuse to pay. So Jimmy forces them to buy by staging a fall in their store and threatening to sue otherwise.
  • Beard of Evil: Both of them.
  • Greed: They had no qualms forcing Jimmy to do their commercial for free. It's almost as though they were manipulating Jimmy into shooting it for free.
  • Jerkass Has a Point: If their point is they're real jerkasses; they point out to Jimmy that they have the ability to re-shoot their entire commercial without Jimmy's involvement, as they simply want to weasel out of paying Jimmy for work he already did. They're technically right that they can, but from a legal standpoint, they shouldn't because that's copyright infringement on Jimmy's own work.
  • The Pessimist: They are stoic, cynical and have very low opinions of their business and refuse to invest in Jimmy's commercials despite the fact their store is already suffering from lack of attention.
  • Speak in Unison: They do this on occasion, usually when arguing with Jimmy.
  • Ungrateful Bastard: Even though Jimmy's commercial did bring them a lot of customers, they only offer to pay Jimmy a meager $450 for it which is well below Jimmy's operating costs for shooting.

    Everett Acker 

Everett Acker

Portrayed By: Barry Corbin

  • Grumpy Old Man: As Paige warns Kim, Acker is very unpleasant.
  • Railroad Plot: His home rests on the future building site of a Mesa Verde bank branch. Everyone else took the offered money and moved out, but Acker refuses to leave despite having no legal or ethical right to remain where he is: the lease he signed back in the 1970s stipulated that the property owners could buy him out whenever.
  • "The Reason You Suck" Speech: He unleashes one on Kim, and she releases one right back. Both of them make fairly good points, although Kim has the legal high ground.

Kim's clients

    Kevin Wachtell 

Kevin Wachtell

Portrayed By: Rex Linn

CEO of Mesa Verde Bank & Trust, who hires HHM to help with an interstate expansion project.


  • Ascended Extra: Has a larger presence in season 5 due to the Everett Acker subplot.
  • Badass Baritone: Kevin has a confidently authoritative voice that suits his position as boss of Mesa Verde.
  • Benevolent Boss: He's a thoroughly nice guy, although no less commanding as an employer. Kevin is charming and humorous, highly values Paige's opinion, praises Kim as the "best outside counsel" he's ever dealt with and even offers her another client. When Kim confesses that Chuck is embroiled in a legal battle with her and her partner, he thanks her for her honesty but states that he intends to stick by her.
  • Butt-Monkey: The entire Everett Acker affair. First, the outside counsel he hired betrays him and mocks him behind his back, he ends up having to spend an obscene amount to handle the Acker affair, and it's ultimatley resolved when Saul threatens him with a smear campaign against Mesa Verde, which involves a humiliating out-of-context commercial depicting Kevin's dad (founder of Mesa Verde) overlaid by "testimonials" from "customers". Saul then bleeds an exhausted Kevin dry with a ridiculous deal.
  • Deadpan Snarker: When Chuck is being stubborn he has this little gem, "I know where my own damn bank is".
  • Determinator: When Kim escalates the legal dispute between Mesa Verde and Everett Acker, Kevin makes pretty clear he's going to fight Acker all the way rather than cave and build the call center on the alternate lot.
  • Honest Corporate Executive: He might be determined in his pursuit of Mesa Verde's expansion, but he's a largely ethical man who even has a clean personal record.
  • Screw This, I'm Outta Here!: He and Paige ditch Chuck when he treats them with contempt following the discrepancies caused by Jimmy's forgery.
  • Southern Gentleman: He's got the thick Texas drawl and good manners.
  • Suspiciously Clean Criminal Record: Jimmy hires a PI to look into him and see what he and Kim can exploit against him, but the man they hire reveals that there was absolutely nothing incriminating to find, saying Kevin is practically an Eagle Scout. The closest thing was a DUI arrest he had in college.
  • Too Dumb to Live: His Pride makes him play right into Saul's hands during the Everrett Acker debacle.

    Billy Gatwood 

Billy Gatwood

Portrayed By: Chris Mulkey

Owner of an oil drilling operation.


  • Honest Corporate Executive: Although it's causing problems for him, he stands by the original deal he made with the land owners and is happy that they should get what is, legally, theirs.
  • Small Role, Big Impact: He's only onscreen for a few minutes and his legal problem, unlike those of Sandpiper Crossing and Mesa Verde, is simple enough that it could be polished off in a couple of weeks. However, adding his oil rights issues to Kim's already over-extended workload forces her to pull yet another all-nighter, which ultimately culminates in her crashing her car en route to a meeting with him.

Jimmy's film crew

University Of New Mexico film students willing to work for peanuts, whom Jimmy hires to help him shoot videos.

    Joey Dixon 

Joey Dixon

https://static.tvtropes.org/pmwiki/pub/images/joey_dixon.png
"I signed the form. Only I can touch the camera."
Portrayed By: Josh Fadem

A student at the University of New Mexico whom Jimmy occasionally hires to film him. He works the camera.


  • Bad "Bad Acting": Repeats a dull delivery of a line shilling Jimmy's services after he's made the change to Saul Goodman.
  • Basement-Dweller: Jimmy tells him, "I hope your parents enjoy supporting you for the rest of their lives".
  • Berserk Button: When Kim arrives at the nail salon while Jimmy is filming, he warns her about Joey.
    Jimmy: Alright, just don't touch the camera. He claims it's an extension of his body.
  • The Bully: He has the nerve to pick fights with Jimmy, the man who pays him.
  • Deadpan Snarker: He greets almost everything Jimmy says with a snide remark.
  • Greed: He expects to make a living off his intern work.
  • Jerkass: He's not a very pleasant person, and a very bad, disrespectful intern to Jimmy.
  • Karma Houdini: Jimmy is either too pressed for time to find a replacement for this bad intern or he's too worried about his personal finances to fire him.
  • Nice Mean And Inbetween: The Mean; he's a snarky Jerkass who never has anything polite or constructive to say to Jimmy and is openly Only in It for the Money.
  • Not So Stoic: Typically deadpan and unemotional, he's genuinely shocked when he sees the worker fall from Jimmy's billboard, unaware that it's a scheme.
  • Only in It for the Money: As he states, numerous times. Jimmy says he still gets support from parents.

    Sound Guy 

Sound Guy

https://static.tvtropes.org/pmwiki/pub/images/628110.jpg
Portrayed By: Julian Bonfiglio

A student at the University of New Mexico whom Jimmy occasionally hires to film him. He works a boom microphone.


  • Bad "Bad Acting": While he's shilling Jimmy's services after he's made the change to Saul Goodman, he's seen clearly glancing at a card to help him deliver his lines. It helps that he's not on-camera.
  • The Ditz: Whenever Jimmy tries to get his opinion on anything, he always seems zoned out and is never able to offer useful feedback. It's unclear if he's stupid or just too indifferent about Jimmy's projects to put much thought into them.
  • The Generic Guy: Doesn't have as much of an obvious personality as the rest of Jimmy's film crew. He doesn't really talk much either.
  • Nice Mean And Inbetween: The In-Between; he usually keeps to himself and seems fairly amiable whenever Jimmy talks to him, but never has anything worthwhile to say and mostly comes across as having no interest in the projects he's hired for other than as a means of making quick money.
  • No Name Given: In spite of recurring for five episodes, he's yet to receive a name.
  • Pop-Cultural Osmosis Failure: He thinks Ritchie Blackmore did "Another Brick in the Wall".
  • The Quiet One: Does the least amount of talking of the film crew.

    Make-up Girl/Drama Girl 

Make-up Girl / Drama Girl

https://static.tvtropes.org/pmwiki/pub/images/drama_girl_s3_1.png
"I've been taking improv classes."
Portrayed By: Hayley Holmes

Student make-up artist in Jimmy's commercial film crew.


  • Bad "Bad Acting": Her initial performance provides a more realistic take on this; Jimmy wants to make a commercial offering filming and broadcasting services, so he asks the Make-up Girl to do his line since he can't do it himself, and she repeats it unconvincingly. She gets better later on.
  • Character Development: Initially, she's a terrible actress, but manages to improve over the course of her appearances until she takes the lead in a phony news interview complete with wonderful 70s reporter hair. She tells Jimmy she's been taking improv classes, and they've definitely paid off. She's no Meryl Streep, but she's convincing enough to pull off a con, and it's reflected in her new credited title of "Drama Girl".
  • Glad I Thought of It: Repeatedly suggests ways out of their current jam, which Jimmy immediately seizes on as they was his ideas.
  • Hair of Gold, Heart of Gold: She's a blonde, and out of Jimmy's three UNM amigos, she's easily the sweetest. When she sees Jimmy is going out of pocket to pay her for her work on a commercial, she tries to give him his money back.
  • Nice Girl: She offers to give Jimmy her payment back when she sees that he's losing money during his commercial-filming services.
  • Nice Job Breaking It, Hero: In the middle of Jimmy's attempt to convince some locals that a famous singer attended a school in New Mexico, she comments that the singer was actually English, almost derailing Jimmy's story.
  • Nice, Mean, and In-Between: The Nice; she's the only one of the film crew who takes any genuine interest in Jimmy as a person rather than as a source of income and always makes an effort to try and give him constructive feedback when asked.
  • No Name Given: She's credited only as "Make-up Girl", and later "Drama Girl".
  • Remember the New Guy?: Suddenly starts tagging along with the rest of the film crew in season 2, despite not showing up at all in season 1. It's reasonable to assume they eventually picked her up off-screen, but still.
  • Women Are Wiser: She's polite and sympathetic to Jimmy, unlike her male counterparts.

People scammed by Jimmy and Kim

    Ken Wins 

Ken Wins

Portrayed By: Kyle Bornheimer

An obnoxious middle-class stockbroker.


  • Asshole Victim: In his original appearance, and his cameo in the training video.
  • Butt-Monkey: First, Jimmy and Kim scam him out of dinner, including a bottle of tequila priced at about $7800. Much later, in Breaking Bad, Walt sets his car on fire. In the promotional Los Pollos Hermanos training video series, he is threatened by Gus (of course that's for unnecessarily disturbing the peace in Gus's restaurant).
  • Ironic Nickname: He calls himself a winner, but tends to lose every situation he's thrown in as karma for his reprehensible behavior.
  • Narcissist: As a stock broker, he tends to think of himself as superior to others.
  • Shockingly Expensive Bill: Jimmy and Kim stab him with this over Tequila, and he's not happy about the total due.
  • Small Name, Big Ego: Ken claims to be very rich and making a fortune off stockbroking, but he can't afford Tequila bottles and he drives a 1996 car when Breaking Bad started in 2008.

    Dale 

Dale

Portrayed By: Steven Flynn

An engineer who was scammed by Jimmy McGill and Kim Wexler.


  • Asshole Victim: He's heavily implied to be a serial philanderer, hence why it's amusing to see Jimmy and Kim swindle him so expertly.
  • Dirty Old Man: Dale leans a little more into being a silver fox than some drooling old man, but he is substantially older than Kim, whom he targets as a potential conquest.

People scammed by Jimmy and Marco

    Cameron 

Cameron

Portrayed By: Keith Kupferer

A businessman conned into buying a worthless half-dollar coin from Jimmy and Marco.


  • The Con: Jimmy pretends to be trying to sell a misprinted Kennedy half-dollar to Marco, who remains skeptical at its true worth. Jimmy heads to the restroom, and Marco drums the guy's interest by snarking about how much of a conman Jimmy is. After pretending to make a call to someone he knows as a supposed expert on the topic, he feigns further interest and tries to make Jimmy take his low-ball offer. Cue Cameron making a bigger payment.
  • Greed: This is his problem. Once he thinks the coin is valuable, he rushes to try to buy it without independently confirming its value.

    Stevie 

Stevie

Portrayed By: Kevin Weisman

A man who is tricked into paying Jimmy hundreds of dollars for a fake Rolex watch.


  • Asshole Victim: Stevie was only too willing to steal from an unconscious man in an alleyway, and truly believed he'd taken advantage of both Jimmy and Marco. Hell, he even seemed a little proud of himself for it, so it's hard to feel sympathy for him.
  • Greed: He jumps at the opportunity to steal a Rolex from the unconscious Marco and even pays Jimmy all the money he has on him to let him leave with the watch. Unfortunately for him, Jimmy and Marco are in cahoots and the watch is worthless.

    Kevin 

Kevin

Portrayed By: Joseph Cranford

A man who is almost scammed into paying for a fake watch.


  • Greed: Like Stevie, he gets interested in stealing an unconscious Marco's wallet to split the money with Jimmy, not knowing they're both in on the con.
  • Jerkass: Tries to persuade Jimmy to leave Marco lying down since he's probably just had too much to drink, planning on splitting his wallet. When Jimmy tries to help Marco and asks that they call 911, Kevin makes a run for it.
  • Karma Houdini: He runs off with the dying Marco's wallet and is never punished for it.

    Sabrina & Lucianne 

Sabrina & Lucianne

Portrayed by: Amy Davidson (Sabrina) & Jessica Osbourne (Lucianne)

Two women who sleep with Jimmy after he tricks them into thinking he's Kevin Costner.


  • Call-Forward: In Breaking Bad, Saul told Walt that he once fooled a woman into thinking he was Kevin Costner. As it turns out, it was this instance he was talking about.

Judges and commissioners

    Benedict Munninger 

Benedict Munninger

Portrayed by: Ethan Phillips

A judge in a New Mexico court.


  • The Con: To help exonerate Huell and get him a better deal, Kim and Jimmy pretend a media circus is about to happen by flooding his mail with letters supposedly from the citizens of Coushatta, Louisiana. Unwilling to see them packed in his court, he urges Ericson to negotiate with Kim again.
  • Deep South: When he gets the letters from Louisiana, he refers to them as being from "some backwater" and doesn't want to see "a bunch of yahoo's" at court.
  • Troll: When he learns Kim wants to take on more meaningful work, he tells her he has something in mind... and then describes the plot from The Verdict.

    Ughetta 

Ughetta

Portrayed by: Michael Chieffo

A commissioner in charge of determining whether or not the new Mesa Verde branch can open.


  • Obstructive Bureaucrat: Played with. He does block Mesa Verde from opening its new branch because of a paperwork error, and Chuck acts like this is no big deal and can easily be overlooked, but Ughetta makes it clear that the paperwork error resulted in his staff researching the wrong location and thus rendered them unable to provide his commission with the information they need to determine whether the branch should be allowed to open. Kim is able to have an earlier date than what he proposed Chuck by negotiating and looking for free spots.
  • Old Friend: He's glad to see Chuck back to work during the meeting for Mesa Verde's branch opening, warmly welcoming him before they get to business.

Doctors

    Lara Cruz 

Dr. Lara Cruz

Portrayed By: Clea DuVall

The doctor who is assigned to treat Chuck McGill at the hospital.


  • Cruel to Be Kind: She exposes Chuck to electricity in order to demonstrate that his condition is mental, not physical, to convince Jimmy to have him committed for evaluation.
  • Ignored Expert:
    • Neither Chuck nor Jimmy are willing to hear her out that his "Electromagnetic Hypersensitivity" is a nocebo delusion. After she demonstrates such to the latter, Jimmy accepts but has a hard time processing what to do next since he doesn't want his brother sent to a mental institution, despite her recommendation.
    • Later, when Chuck gets into a self-induced catatonia after a simple CT scan, Jimmy would rather enable Chuck's delusion again when seeing him in such a state.
      Dr. Cruz: We think it's a state of self-induced catatonia.
      Jimmy: "We". Always with the "we". I think it's you. You're the only doctor in the room. I think you fried his brain with that machine.
  • Recurring Character: She helps Chuck at the hospital in Season 1 and 2, later helping him with his condition in Season 3 as his prominent doctor.

Santa Rosa Insurance Group

The insurance firm which provides malpractice insurance to lawyers working for HHM, as well as Jimmy.

    Doreen Valco 

Doreen Valco

Portrayed by: Jean Villepique

An agent working for Santa Rosa.


  • Bitch in Sheep's Clothing: Acts sympathetic towards Jimmy, but when he breaks down crying in front of her and starts talking about Chuck's condition and his breakdown, she writes down a note to raise Chuck's insurance rates. Jimmy planned on this of course, but really, how heartless can you be and there's a hint that maybe even he was momentarily surprised by how willing she was to do this?
  • Small Role, Big Impact: She takes note of Chuck's recent mishaps according to Jimmy's Crocodile Tears, leading to his insurance spikes and thus everything else they entail.
  • Unwitting Pawn: Of Jimmy's. He manipulates her into believing that Chuck is falling apart as a lawyer, even though some of the things Jimmy attributes to Chuck were in fact Jimmy's doing.

    Insurance representatives 

Insurance representatives

Portrayed by: Lou George & Rebekah Turner

Representatives for Santa Rosa.


  • Xanatos Gambit: Chuck accuses them of trying to pull one of these by dramatically raising HHM's rates. Either HHM pays much more, or they fire Santa Rosa and become another insurance firm's problem.

Grief counseling group

    Group leader 

Group leader

Played by: Stephen Michael Ayers

The leader of a group counseling group attended by the Ehrmantrauts.


    Anita 

Anita

Portrayed By: Tamara Tunie

A woman in the grief counseling group that Stacey attends. She forms a friendship with Mike.


  • Broken Bird: Downplayed compared to Stacey, but the death of her husband is still hurting her. It doesn't help that unlike Stacey, who ended up having some closure when Mike gives the Awful Truth, Anita's husband simply disappeared.
  • Call-Forward: Her husband went missing after a hike in the woods and left his family wondering about where he went. It not only reflects the Good Samaritan Mike got indirectly killed, but also echoes Mike's eventual fate in Breaking Bad.
  • Put on a Bus: Or rather she stayed on the bus. After recurring for a few episodes, her appearances halt altogether after Mike tells the grief counseling group what he really thinks of them, thus ending their Ship Tease.
  • Recurring Character: Whenever the grief counseling is of concern for Mike, she's there.
  • Ship Tease: She's clearly interested in Mike, and although he's seemingly interested back, he's a little more tentative.

    Henry 

Henry DeVore

A member of the grief counseling group who lies about having a dead wife.


  • Attention Whore: He spends months or even longer turning up to a grief counseling group, fabricating an entire story about his non-existent dead wife "Judy", solely to feed off the misery of others. He's pretty ghoulish.
  • Bad Liar: Mike's assessment of him. He manages to fool most of the group, but Mike says that's only because the rest of the group is too wrapped up in their own miseries to be paying attention. Mike himself notes that Henry's story changes constantly and he has a visible tell when he's lying.

Present-day characters

     Krista, Raquel & Sam 

Krista, Raquel, and Sam

Played by: Krista Kendall, Raquel Pino & Samantha Benavides

Employees at the Cinnabon where Jimmy works after fleeing New Mexico.


  • The Danza: All three actresses share first names with their respective characters.

    Jeff 

Jeff

Played by: Don Harvey

A taxi driver who picks up "Gene" from the hospital. He has an Albuquerque Isotopes air freshener dangling from his rearview mirror.


  • Actor/Role Confusion: Inverted and Invoked by Saul when they meet again, claiming that Jeff just has "Gene" confused for someone else. Unfortunately for him, Jeff doesn't buy it.
  • Ambiguously Evil: It's unclear what he's up to. He might genuinely be what he appears to be: an overbearing Loony Fan who's too dim to realize that knowing who Gene really is would likely earn him reward money from law enforcement, but his sinister, aggressive demeanor suggests he might be even more troublesome down the line.
  • Blackmail: According to the script for Magic Man, this is what Saul fears he'll be doing. Most likely, Jeff is going to press him for any sort of gain under the pressure of threatening to tell law enforcement about his real identity.
  • Death Glare: He may have given "Gene" one of these through the rearview mirror. As it turns out, he was just trying to decide if he was really Saul Goodman.
  • Hero-Worshipper: He enjoys seeing celebrities, both big and local, use his cab. He's absolutely giddy to realize that he actually had Saul Goodman in his backseat. Then he starts really bothering "Gene"...
  • Jerkass: He aggressively hounds Saul to say his catchphrase, over and over.
  • Loony Fan: Gives off the vibes of being a sociopath with no regard for his idol's feelings or privacy.
  • Manchild: He's middle-aged/elderly, but he has the vocal intonations, body language, and general demeanor of a child. This is NOT Played for Laughs: He's either mentally ill or he's deliberately putting it on to mock/intimidate Gene, and the fact that neither Gene nor the audience can tell which makes the scene extremely uncomfortable.
  • Obfuscating Stupidity: Related to the above. There's a lot that points to the fact that he's not just some crazed fanboy, and that the persona is an act meant to intimidate Saul while keeping up a cover. Most notably, he gets up in Saul's face multiple times and speaks as if he's mocking him at several points while never breaking eye contact. And that's not even to mention the most obvious sign: The younger man who "tagged along" and stands a little bit behind him during his spiel while never moving and continuously staring at Saul- just like a pair of gangsters from the parent series might do. Again, it's hard to tell what's really going on with this man.

Others

    Mrs. Nguyen 

Mrs. Nguyen

Portrayed By: Eileen Fogarty

Jimmy's Vietnamese-American Cranky Landlord. She runs the nail salon where Jimmy rents his boiler-room law office.


  • As Long as It Sounds Foreign: Vietnamese viewers will instantly notice how unnatural she sounds. Her words have the most literal meaning and don't fit the context at which they are spoken. The way she delivers her lines is also way too long to be natural to Vietnamese.
  • Asian Rudeness: Especially toward Jimmy, who rubs her the wrong way.
  • Asian Store-Owner: She runs a nail salon often frequented by other Vietnamese women.
  • Asian Speekee Engrish: Yowza, she is a number of racial stereotypes. Her English isn't very fluent and she skimps on prepositions. "You work for people who have sex with chopped-off head? Why you work for these people? Cucumber water for customer only!"
    • The last line achieved popularity with viewers and became an Internet meme.
  • Cranky Landlord: To Jimmy, since she rented out the boiler room of her building to him, which he converted into an independent law office.
  • Jerk with a Heart of Gold: She's rather irritable and snarky, making no secret of her dislike for Jimmy. She also denies Jimmy access to the cucumber water cooler, and generally seems to run her salon with an iron fist. Despite this, she's hardly a bad person and there isn't any sincere, deep-seated hatred felt between her and Jimmy. When his relationship with Kim starts to fail, she reacts with genuine sympathy and good advice.
  • Pet the Dog: She's genuinely kind and sympathetic to Jimmy for the first time as his relationship to Kim is falling apart.
  • Token Minority: The most frequently seen Asian character on the show, even if she's only a minor character.

    Fran 

Fran

Portrayed By: Debrianna Mansini

A waitress at Loyola's Diner, where Mike is a regular customer.


  • Cameo: The same waitress as the one who serves Mike in Season 5 of Breaking Bad.
  • Ship Tease: With Mike, whom she adorably flirts with.

    Stephanie Doswell 

Stephanie Doswell

Portrayed By: Jennifer Hasty

A realtor working for Venture Reality Group.


  • Cameo: The same realtor as the one who catches Marie stealing from an open house in Season 4 of Breaking Bad.

    Bauer 

Captain Bauer

Portrayed By: Brendan Fehr

"You know, guys like you you think you're so damn smart, and you think you don't have to play straight with anybody. The wheel is gonna turn. It always does."

A US Air Force captain posted to a base with a famous bomber airplane. Jimmy resorts to unsavory measures in order to get some footage with the plane, which draws Bauer's ire.


  • Blackmail: Jimmy is able to get him to back down by threatening to involve his superior officer for being incompetent enough to fall for Jimmy's trickery and let Jimmy on the premises.
  • Gullible Lemmings: He not only believes Jimmy about Fudge's heroic war record, but gets other troops to line up for a photograph. Jimmy is later able to use Bauer's incompetence to keep him silent about the whole sordid event.
  • What the Hell, Hero?: Bauer is absolutely furious with Jimmy for his trickery, calling him an ambulance chaser and threatening him with legal action.

    Park supervisor 

Parks supervisor

Portrayed By: Frank Deal

"Think of community service as your jail time."

A supervisor who monitors people assigned to pick up trash for their community service.


  • Asshole Victim: The community service supervisor is brought to heel with the threat of Jimmy suing him for the back damage he sustained during the below flopsy, threatening to bring in someone else doing community service to make it a class action. Though this other person is heavily implied to be a drug dealer, the supervisor had no way of knowing this and was told the man needed to see his sick kid in hospital - so Jimmy threatens to add emotional distress to the suit. The possible drug dealer gets to 'see his sick kid', both of them get their full hours for that day's community service, and Jimmy gets $700 from the 'distressed father'.
  • Mean Boss: Punishes Jimmy for talking on his phone during his community service by sharply reducing his time to be logged, even though Jimmy picked up more trash than everyone else. To be fair, he's probably had to deal with community servers doing exactly the same thing many times over but still the way he goes about telling Jimmy... is enough to qualify for this trope. The fact that he was aware Jimmy was on his phone but didn't warn him to stop shows that he doesn't give a damn about the rules like he claims, he just gets a charge out of being a petty asshole.
  • No Sympathy: He doesn't care about Jimmy's plea as he is there for community service and not volunteering, comparing it to jail time.
  • Wardens Are Evil: While not running a prison, he acts this way for community service. His handling of the assigned people and policies, as seen above, qualifies him enough to be a Downplayed example. There's also the accompanying quote.

    Mr. Neff 

Mr. Neff

Portrayed by: Andrew Friedman

The owner of Neff Copiers.


  • Benevolent Boss: He's a friendly guy, although he might be too benevolent for his own good.
  • Butt-Monkey: Mr. Neff is just a nice business owner, but in his short screen time he's subjected to a devastating vocal unleashing by Jimmy who then conspires to steal from him. To make matters worse, he's having martial troubles.
  • Digging Yourself Deeper: He's already in the doghouse for his well-intentioned but oh-so insulting decision to gift his wife with a vacuum cleaner, but even when he tries to apologize over the phone, he says all the wrong things and makes it clear he doesn't understand why she's so irritated with him.
  • Exiled to the Couch: He winds up sleeping in his office after his wife takes offense to his choice of romantic gift (a vacuum cleaner).
  • Family Business: He's the latest of many Neffs to own Neff Copiers. He even has Hummel Figurines belonging to his grandmother on display in his office.
  • Horrible Judge of Character: After Jimmy does a convincing song-and-dance during his job interview, Neff takes only a few minutes to talk things over with his assistant before agreeing to hire him. Neff really doesn't have any reason to distrust Jimmy, but Jimmy still unloads a fair amount of vitriol for his naiveté.

    Shirley Martland 

Shirley Martland

Portrayed by: Marceline Hugot

A records clerk in Lubbock, Texas.


  • Adult Fear: Distressed when she hears that Kim's "brother" locked her son in a hot car. Invoked by Jimmy and Kim, as it makes her more likely to follow their plan.
  • Almighty Mom: Tricked into thinking Kim is one. She immediately sympathizes with Kim since she's a mother herself, deciding to agree to stamping a new copy.
  • The Con: She serves as a target to Jimmy and Kim, who manipulate her into swapping in a new copy of architectural plans for the previous copy that Jimmy had destroyed.
  • Nice Girl: Doesn't exhibit any negative traits and treats people with decency. When she sees Kim panic over the milk being spilt all over the old plans, she agrees to help cover the incident up despite her being a total stranger, sympathizing as a fellow mom. Which is the exact reason why she became their mark.

    Fred Whalen 

Fred Whalen

Portrayed by: James Austin Johnson

The clerk at TravelWire in Albuquerque.


  • Cruel and Unusual Death: Taken by surprise, he's beaten to death with a pistol, then left inside while the TravelWire burns down.
  • Properly Paranoid: He's clearly uneasy and worried when Lalo seems to vanish from his store. Unfortunately, he still can't react quickly enough to save himself.
  • Pistol-Whipping: Implied to have been pistol-whipped to death by Lalo, based on the autopsy report Mike looks at.
  • Small Role, Big Impact: Fred is little more than a two-scene redshirt in terms of character, but his death at Lalo's hands has major reprecussions for everyone going into the subsequent season: his murder gets manipulated by Gus and Mike to put Lalo in prison where he's represented by Jimmy (who tells Kim about it), thereby bringing just about all the remaining main characters in on the same plot, save for Howard.

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