ALL spoilers on this page are UNMARKED. This will give away what happens in the franchise.
The first snow golem made by Elsa. He dreams of enjoying the summer. He's also adorably cute in all and every way.
- Accidental Misnaming: Due to a misunderstanding, Olaf believes that Kristoff's name is 'Sven'. Olaf continues to call him that until the Trolls correct him; he does use the right name when revealing to Anna that Kristoff loves her.
- Adorkable: Olaf runs on adorable dorky antics.
- Advertised Extra: The trailers make it looks like the film is largely his adventure. He doesn't show up officially until the second half of the movie.
- All-Loving Hero: Olaf just wants his friends to be safe and happy.
- Amusing Injuries: He never feels any pain from things like "impaling", which is what keeps it amusing.
- Arbitrary Skepticism: Initially believes Kristoff to be insane because he starts interacting with rocks like they're people (and, as it turns out, they are magical rock-people), when he's a sentient, animated snowman.
- Beauty = Goodness: He's adorable, especially compared to his Evil Counterpart Marshmallow.
- Big "NO!": Screams this as he tries to stop Marshmallow from pursuing Anna and Kristoff. Unfortunately, his size means he's no match for the larger snowman.Olaf: This is not making much of a difference, isn't it?!
- Breakout Character: Apart from Anna and Elsa, he's the most popular Frozen character and has almost as much merchandise as the sisters.
- Butt-Monkey: He's subject to all kinds of slapstick and Amusing Injuries throughout the film.
- The Cameo: In a way. One of the things stored in Moana's boat are a block of ice, a carrot, and sticks.
- Catchphrase: "Hi, I'm Olaf and I like warm hugs!", a Callback to when Elsa and Anna first built him.
- Character Tics: He shows a lot of individual tics that show how he's "a little bit" of both Anna and Elsa.
- When putting his arms back on, he does so like he's putting on gloves (Elsa wears gloves often).
- He uses both of his twig arms to lift his head up when excited, similar to a young Anna clasping her cheeks in excitement.
- Chekhov's Gunman: The sisters first build him when they're children. He is later rebuilt by Elsa and becomes important for the rest of the film.
- Cloudcuckoolander: A light version, as he is always happy and doesn't seem to understand that warmth is bad for him, as his biggest dream is to see summer, but is capable of great wisdom.Kristoff: I'm gonna tell him.
Anna: Don't you dare!
- Creating Life Is Unforeseen: Elsa didn't consciously bring him to life, it just happened. His creation, in general, is sort of like a Freudian Slip, as Elsa unconsciously makes him while singing about how she's letting go of the past.
- Cuddle Bug: The very first thing he informs people of, other than his name, is that he "likes warm hugs." There is also a tie-in book featuring his character that is titled Do You Want a Hug?
- Disney Death: In Olaf's Frozen Adventure. He melts whilst in Oaken's sauna, but reforms after his remains are brought back into the cold.
- Dissonant Serenity: Can be seen smiling when Elsa creates Marshmallow to kick him, Anna, and Kristoff out. He also seems quite calm when Marshmallow forcefully tosses them all out of the ice palace. This is most likely due to his innocent, optimistic, and friendly nature; he just isn't seeing the danger.
- Everyone Has Standards:
- Played for Laughs in the movie when even he thinks that Kristoff is insane when he is seemingly talking to non-sentinent rocks before they are revealed to be trolls and this is coming from someone with an innocent mindset who often spout non-sequitur comments.
- In Tie-In Novel ''The Secret Admirer": "Olaf likes everyone and everything but even Olaf does not like Hans of the Southern Isles."
- Foil: Olaf is Elsa's inner desires come to life in exaggerated form. She withdrew from others for fear of hurting them. He loves physical contact even if it hurts him, many, many times.
- Friend to All Children: Implied when we see him dancing with some of the troll children during "Fixer Upper".
- Good Thing You Can Heal: His Snowlem nature makes him Nigh Invulnerable to any kind of damage save heat, which comes in handy due to his frequent Amusing Injuries.
- Has Two Mommies: An interesting example born from the childhood sisterly love of Elsa and Anna, who first build him together as little girls. He's later brought to life by Elsa's magic and completed by Anna, who puts the finishing touch on him when she gives him his nose.
- Healing Factor: Since he's a snowman, he can't die or be truly injured unless he melts.
- Impaled with Extreme Prejudice: A non-lethal version that is Played for Laughs when he walks into an icicle without looking. It amuses him more than anything. "Oh look at that. I've been impaled."
- Incorruptible Pure Pureness: Olaf is literally the embodiment of childhood love and innocence. Elsa inadvertently created him from her memories of such.
- Iron Butt Monkey: Being a magic snowman makes him Nigh Invulnerable, allowing him to survive all kinds of Amusing Injuries that would be deadly to human characters.
- Irony: He is a snowman who wants to see summer and doesn't realize he'll melt. In the finale, Elsa gives him a personal flurry that allows him to enjoy summer without melting.
- "I Want" Song: "In Summer", in which Olaf sings of how wonderful it would be to experience Summer. The fact that he's a snowman notwithstanding.
- Kid-Appeal Character: The classic Disney non-human companion.
- Kindhearted Simpleton: Downplayed. Olaf isn't a "simpleton", but he can be childish and still retain his Nice Guy attitude.
- Literal-Minded: When Anna tells him to "give [her and Elsa] a minute" at the ice castle, he counts to 60 before going in after her.
- Love Informant: It's thanks to Olaf that Anna gets to know that Kristoff is in love with her.
- Meaningful Name: Is named after St. Olaf, a founding king of Norway and its patron saint.
- Never Learned to Read: In Frozen Fever, he points this out when asked to help with a banner for Anna's birthday. When he tries to help anyway, he rearranges the letters into a nonsense phrase.
- Nice Guy: He always does everything he can to help his friends.
- Nigh Invulnerable: He suffers a lot of Amusing Injuries and is always falling apart, but his components never break apart. The only thing that can actually kill him is heat, and even that's not an issue when Elsa summons a personal snow cloud for him.
- Non-Human Sidekick: To Anna, being a snowman and all.
- The Noseless: When he first meets Anna and Kristoff. Anna gives him a carrot nose, which Sven occasionally tries to eat."It's like a little baby unicorn!"
- Our Phlebotinum Child: First built by Anna and Elsa as children, then bought to life by Elsa's magic years later.
- Perpetual Smiler: About 99% of his screentime has him with a smile on his face.
- Personal Raincloud: Elsa gives Olaf a personal flurry once the eternal winter ends, so he can enjoy the season without melting.
- Plucky Comic Relief: He provides a lot of the film's humour.
- The Pollyanna: Despite all the injuries he suffers, he never loses his optimism. Even as he melts under the summer sun after Elsa restores the climate, he's cheerful (though Elsa quickly rectifies that with an endless winter in microcosm just for Olaf).
- Pulling Themselves Together: Sure you could fairly easily kick his head off, split him in half, or toss him off a cliff in pieces, but since all of the pieces remain animated, and he's made of snow, he could just put themselves back together, as good as new.
- Purity Personified: Word of God confirmed that Olaf is the sisterly love of Elsa and Anna as a solid form.
- Rule of Symbolism: One of the directors says he symbolizes the love between Anna and Elsa.
- Seemingly Profound Fool: When Anna is asking Olaf if anyone knows what true love is:Anna: I don't even know what love is.
Olaf: That's okay, I do. Love... is... putting someone else's needs before yours; like, you know, how Kristoff brought you back here to Hans and left you forever.
Anna: Kristoff... loves me?
Olaf: Wow, you really don't know anything about love, do you?
Anna: Olaf, you're melting!
Olaf: Some people are worth melting for... just maybe not right this second.
- Shared Family Quirks: Because he embodies the childhood love between Elsa and Anna, he shares some quirks with them:
- He uses both of his twig arms to lift his head up when excited, similar to a young Anna clasping her cheeks in excitement.
- He leans in to sniff flowers similar to how Elsa does it. The way he leans forward with his eyes closed and his face upturned is similar to how Elsa does in the "Making Today a Perfect Day" lyric video.
- Shipper on Deck: Olaf comments on how Kristoff loves Anna.
- Shoo Out the Clowns: During the blizzard at the climax, he's blown away by the storm and not seen again until Anna's frozen solid.
- Simple-Minded Wisdom: A simple pep talk from the naive, oddball, silly snowman, of all things, is what snaps Anna back from Hans's betrayal.
- Snowlem: Based on a mundane snowman Elsa had made with Anna when they were little. He was the first sentient snowman Elsa created, though she didn't even initially know he was alive.
- Spanner in the Works: If he hadn't found Anna after Hans left her for dead and led her outside, Hans's plot to kill Elsa and take the throne would have succeeded.
- Trademark Favorite Food: He has a fondness for ice cream, which is why he took a bite of Anna's birthday cake behind everyone's back.
- Tulpa: He starts out as a funny character Elsa invents to amuse Anna when they are kids. Years later, Elsa's magic made him real without her even knowing it. Even Elsa's surprised when he shows up walking and talking in her castle.Olaf: ....58, 59, 60!Elsa: Wait. What is that?[Olaf comes running across the foyer]Olaf: HI! I'm Olaf and I like warm hugs!Elsa: Olaf??Olaf: You built me! Remember that?Elsa: And you're alive?Olaf: Yeah, um......I think so?
- Undying Loyalty: When he starts a fire to keep Anna warm, he discovers that he'll melt if he comes into contact with heat. Despite this, he chooses to stand by Anna as her curse slowly freezes her.Anna: Olaf...you're melting.
Bulda Voiced by: Maia Wilson
Baby Troll Voiced by: Annie Lopez
Gothi the Troll Priest Voiced by: Jack Whitehall
Cliff Voiced by: Lewis Cleale
Boulder-like magical creatures who helped the king and queen save Anna from Elsa's magic when the sisters were children. Also Kristoff's adoptive family.
- Adaptational Heroism: In the original tale, they were evil. Here, they may be meddlesome, but they're also kind and always willing to help.
- Adaptation Species Change: The stage musical calls them "hidden people". Based on Huldufólk, elves from Scandinavian mythology.
- All There in the Manual: Frozen: The Essential Guide says that they turn to rocks during the day, although this is never seen in the movie.
- All Trolls Are Different: They look like moss-covered boulders when sleeping/hiding, and are very friendly towards humans, hence why they accept Kristoff as a family member.
- Amazingly Embarrassing Parents: To Kristoff by listing all of his flaws. They're actually an entire amazingly embarrassing family of trolls.
- Annoying Younger Sibling: Some of the Troll kids behave like this towards Kristoff such as the one who says he "only likes to tinkle in the woods" (but they love him anyway).
- Barefoot Cartoon Animal: They wear moss as clothing but nothing on their feet.
- Brutal Honesty: Pabbie when he tells and shows a child what will happen if she doesn't control her powers. One of the things he shows her is being attacked by an angry mob.
- Crowd Song: "Fixer Upper", which has every other line sung by a different troll in the group.
- Cuteness Proximity: Bulda decides to adopt Kristoff and Sven because they were "cuties".
- Exact Words: Both sets of advice handed down by Pabbie get taken for their worth at face value. The former leads to Elsa's repression (it wasn't the people's fear she needed to worry about, it was her own fear) while the latter was too open to interpretation and starts an assumption by his fellow Trolls that Anna takes to heart.
- The Fair Folk: Played With in that they never act malicious towards humans, although they do use Exact Words, as per usual with this trope.
- Finishing Each Other's Sentences: Mainly in their song where none of them finishes a line that they start.
- Happily Married: Bulda and Cliff, Kristoff's adoptive parents. They even give Kristoff and who they think is his girlfriend advice on how to make a happy marriage.
- Hidden in Plain Sight: They appear as rocks when they aren't active. Hilariously, when Kristoff tries to introduce them to Anna and Olaf, the latter two momentarily believe he's insane.
- I'm Taking Him Home With Me!: Bulda adopts Kristoff and Sven as soon as she meets them, simply because they're cute.
- The Leader: Pabbie is the leader of the trolls.
- Love Freaks: Their song "Fixer Upper" which is all about the virtues of love.
- No Sense of Personal Space: For the duration of "Fixer Upper", the trolls are all over Anna and Kristoff.
- Nice Guy: The trolls may be overbearing and inappropriate, but they mean well and love Kristoff a lot.
- Nice Job Breaking It, Hero!: Pabbie removes Anna's memories of Elsa's magic under the vague assurance that it's for the best, then shows Elsa graphic depictions of what will happen if she doesn't learn to control her powers — but never tells her how she should go about doing so. Both of these actions prove to be disastrous.
- Only Sane Man: Pabbie is this because he's the only one not involved in "Fixer Upper".
- Parental Substitute: Specifically, Cliff and Bulda are this to Kristoff and Sven because they adopted the pair.
- Pink Girl, Blue Boy: The female trolls wear pink or red crystal necklaces, while male trolls wear blue or green crystal necklaces. Pabbie's the only one to wear a yellow crystal necklace, which could signify his role as the leader of the trolls.
- Poor Communication Kills: A lot of trouble could have been avoided if they had been a little more clear. Their proclamation that fear will be Elsa's greatest enemy was accompanied by a representation of what looked like angry townspeople attacking her (an honest concern), even though they meant her fear rather than the people's (which turned out to be even more dangerous).
- Power of Love: They firmly believe in this. Bulda says it is "powerful and strange".
- Punny Name: Most of their names reference the fact they are rocks. In fact, Clay's name was changed in the Swedish dub to Sten — literally "Stone", and a real name in Swedish.
- Rock Monster: Of the Ugly Cute variant. Their bodies seem to be made of stone, and are able to disguise themselves as boulders.
- Scout-Out: The troll child that earned his fire crystal is called a "Troll Scout Kid" in the script. Evidently, crystals are stand-ins for badges.
- Shipper on Deck: Ship Anna and Kristoff quite gleefully. It's the root point of "Fixer Upper".
- Shown Their Work: In most Nordic folklore, trolls are evildoers who eat humans, especially children, or try to trick them. But there are also stories where they are nothing more than magical neighbours who borrow stuff from the farmers, and if the farmers treat them well, they are rewarded with gold or luck. They also love children, so the easiest way to make friends with a troll is to be nice to their kids, and it was said that they took care of the human children that were abandoned in the woods. The stories include that the trolls are particularly attracted to blond hair and beauty, and often treat the child as if it were truly one of their own. In return, they give the child gifts such as strength, stamina, or an affinity for the wild. Which is exactly what they do with Kristoff and Sven.
- Especially since Jennifer Lee confirmed that Kristoff is indeed an orphan. Jennifer Lee stated that Kristoff was an orphan and wild child that just couldnt be tied down to the orphanage. He loved sneaking out and exploring the woods and following the ice teams and befriended Sven in the process. On the night Sven and Kristoff follow Anna and Elsas parents into the woods, Kristoff finds his family. In a way, Anna gave Kristoff his family and it goes full circle with Kristoff helping Anna find love with her own family (Elsa) in the end.
- Sir Not-Appearing-in-This-Trailer: They are not in any adverts, especially before the movie came out, despite showing up in the film's prologue in a fairly important role. For a while, the only clip was of two of them dancing with Olaf, though later adverts showed clips from their song.
- Squeaky Eyes: Whenever the Trolls blink in unison.
- Tertiary Sexual Characteristics: The female trolls have at least one flower in their hair, the males don't.
A large snow golem created by Elsa to keep people out of her castle.
- Anti-Villain: All he wants to do is make sure that both he and Elsa are left alone. However, he is a little too protective of Elsa for his own good.
- Big Little Brother: Marshmallow was built by Elsa after she created Olaf; while the latter is small and friendly, the former is huge and intimidating. So, Marshmallow is technically Olaf's "baby" brother. This is more obvious in early concept art that originally envisioned Marshmallow as looking like Olaf if Olaf were about twenty times larger than he actually is, with giant tree trunks for arms.
- Berserk Button: Do not throw snowballs or arrows at Marshmallow. He'll immediately flip out and give you a chase.
- Bouncer: It's his job to keep people out of Elsa's castle.
- Brick Joke: Remember that tiara Elsa threw away in "Let It Go"? Well, after the credits are over, Marshmallow is revealed to have survived his fall into the chasm. He finds it lying on the floor of the castle and puts it on, smiling to himself.
- Cain and Abel: Downplayed. He doesn't hesitate on striking his "brother" Olaf, although he doesn't go so far as to try to kill him.
- The Cameo: In Moana, he's one of the monsters on the tapestries and in the Realm of Monsters, albeit a Palette Swap of him.
- Creator Cameo: Marshmallow is voiced by Paul Briggs, who was the head of story writing.
- Disney Villain Death: Falls into a chasm after Hans cuts his leg off. The Stinger reveals that he survived.
- Dub Name Change: The Spanish dub renamed him Merengue because marshmallows are not very well known in Spain.
- Evil Counterpart: A larger, more dangerous version of Olaf. This was more explicit in early designs, where Marshmallow was essentially Olaf, but bigger and more menacing looking, with giant tree trunks for arms.
- Fluffy the Terrible: You wouldn't expect a massive Snowlem to be named Marshmallow.
- Glowing Eyes: Marshmallow's empty eye sockets glow blue when he's enraged.
- Glowing Eyes of Doom: When he's about to attack, they shine.
- Gone Horribly Right: Elsa creates him to throw Anna, Kristoff, and Olaf out of her ice palace, believing doing so will protect them from her Power Incontinence. This results in Olaf falling apart, which is itself fixed not long afterward, but upsets Anna, who retaliates by tossing a snowball at Marshmallow. He then takes on a more menacing form, with icicle claws and spikes, and chases them off a cliff.
- Healing Factor: Implied, since he survived getting his leg cut off and falling into a gorge. Being made of snow in a snow mountain helps.
- Hidden Depths: At the end of the film, when returning to the ice palace, he is shown smiling and letting out a happy sigh after placing Elsa's old tiara on his head. This possibly hints that while he represents her desire to be alone, he could also contain some aspects of her innocence.
- Hidden in Plain Sight: Hides by the staircase leading to the ice palace disguised as a pile of snow; he reveals himself when Hans and the search party arrive looking for Anna.
- Meaningful Name: He is white (due to being a snowlem) and he is named after a white candy.
- Mighty Glacier: He's very big and strong, but lacks quick reflexes. A literal example too, as he's made of ice and snow.
- Mook Promotion: He crowns himself the new ruler of Elsa's ice kingdom in the end.
- My Master, Right or Wrong: Merely does what Elsa wants him to do.
- Non-Malicious Monster: His purpose is to keep people out of Elsa's palace.
- The Noseless: Unlike Olaf, it's permanent.
- Only Known by Their Nickname: Or rather, only given a name by an offhand comment.
- One-Man Army: He's big, he's strong, and he kicks lots of ass! He takes on Hans and his accompanying guards by himself.
- One-Winged Angel: Marshmallow grows icicle fangs, claws, and spikes when Hans and his men arrive. Earlier, there's a downplayed example when he pursues Kristoff, Anna, and Olaf; it's easy to assume that the number of claws, fangs, and spikes he grows depends on how much of a threat his opponents are. In other words, Marshmallow doesn't grow his claws, fangs, or spikes while chasing those three because Kristoff and Anna are not armed, whereas Hans and his search team were armed with swords and crossbows.
- Rule of Symbolism: While Olaf represents the love Elsa and Anna have, Marshmallow can be interpreted as representing how Elsa wishes to be alone; he's pretty adamant that other people should "GO AWAY!" The Stinger, while intended for humour, takes this further by having Marshmallow smile for the first time...because he's completely alone and is living in Elsa's isolated ice palace.
- Snowlems: Marshmallow is a large, decidedly unfriendly version. Born of Elsa's desire to be left alone, he is a large, very territorial monster who attempts to forcibly remove anyone who gets near.
- Spikes of Villainy: Marshmallow grows spikes made of icicles when he becomes angry.
- Super-Persistent Predator: His only purpose is to keep people out of Elsa's castle, but he chases Anna off a cliff just for throwing a snowball at him.
- Super Strength: His greater size than Olaf naturally means his "muscles" are capable of more.
- Taking You with Me: When Hans cuts off Marshmallow's leg, Marshmallow tries to grab at Hans and pull him into the chasm as well.
- Took a Level in Kindness: In tie-in comics and Frozen Fever, Marshmallow shows his friendlier side. For example, at the end of Frozen Fever when Kristoff, Olaf, and Sven visit him again, Marshmallow shows no hostility and the trio show no signs of fear despite their previous history.
- Top-Heavy Guy: His arms and torso are massive compared to his legs.
- Undying Loyalty: To Elsa, and he'll pursue his job with single-minded zeal, as seen when he chased Anna, Kristoff, and Olaf off a cliff.
- Upgrade vs. Prototype Fight: Olaf being alive was a surprise to Elsa. Marshmallow was deliberate after Elsa learned about Olaf, and much more powerful. They have a one-sided fight while the heroes are trying to escape.
- The Usurper: Played for Laughs. Played with as well, because he finds the tiara Elsa had tossed away in "Let it Go" and "crowns" himself "king" of Elsa's palace... the palace she created in the same song, and not the actual kingdom.
- When She Smiles: In the post-credits scene, he picks up Elsa's old tiara and grins so brightly that he loses his Spikes of Villainy. Also shows up in the storybook, "An Amazing Snowman", where he's initially alone but ends up smiling with his brother Olaf, and later with the rest of his family.
Tiny snow creatures that Elsa accidentally creates when she sneezes throughout Frozen Fever.
- Ambiguous Gender: All of the Snowgies look the same, so how Olaf can tell them apart, much less what gender they are, is unknown. He gives at least one of them a feminine name, "Crystal," and at least two masculine names, "Ansel" and "William," but gives most Snowgies gender-neutral names such as "Powder."
- Annoying Younger Sibling: Averted for Olaf, he's ecstatic to have little brothers and doesn't mind their chaos. Kristoff and Sven don't share his opinion.
- Armless Biped: None of them have arms.
- Big Eater: They try to eat Anna's birthday cake, but settle for slices. Those slices are still bigger than them, but they have no trouble eating them.
- Funny Background Event: When Elsa finally notices them, one stays behind with her. As the rest are celebrating Anna's birthday, the one that stayed behind is being observed by Elsa as it just stares at her while hopping.
- Iconic Sequel Character: Since their appearance in Frozen Fever, they've been featured in numerous storybooks and the Lego Frozen Northern Lights short.
- Odd Name Out: Olaf gave all of them snow and ice-related names, save for "William".
- Perpetual Smiler: 90% of their appearance in Frozen Fever alone involves smiling.
- Rule of Symbolism: Olaf represented Elsa's innocent humour, and more importantly her sisterly love for Anna. Marshmallow represented her apprehensive decisions to be isolated; the Snowgies represent her more playful side.
- Shout-Out: A Freeze-Frame Bonus shows one of them resembles a small Baymax.
- Snowlems: Par for the course for creatures created by Elsa's magic.
- Unexplained Recovery: More like unexplained resistance. No explanation is given for why they don't melt since they lack personal snow clouds like Olaf and Anna's birthday is in the Summer.