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King Agdar and Queen Iduna of Arendelle
Elsa and Anna's parents.
Tropes that apply to both
- Adaptation Dye-Job: In the Frozen book illustrations, the king has dark hair and the queen has light hair, but in the movie, it's vice-versa.
- All There in the Script: Their names are not mentioned in the film nor are they named in the credits, but are named in the novelization and other written material.
- Good Parents: While they were alive, they make some mistakes, but they truly care about their daughters and want to help Elsa control her powers.
- Gory Discretion Shot: Their deaths are implied. We only see their ship crash at sea from a wide angle, with two barely-visible figures appearing among the water after the ship is swallowed by a wave. The scene then cuts to mournful-looking servants covering a portrait of the king and queen with a black gauze.
- Meaningful Name:
- "Agnarr" is a male form of Agða, a short form of Agatha, meaning "good" and/or "honourable". The name Agnarr/Agdar means "brave" and/or "warrior" in Norse and from Greek agathos meaning "good". All of which reflect his noble intentions towards his daughters.
- "Iduna" is the anglicized version of Ithunn, or Idunn/Idun. Iðunn means "youthful", a nod to her youthful appearance.
- The Mentor: Like parents should do, they intend to support their children. Agdar and Iduna try to guide Elsa as she struggles with her powers.
- My Beloved Smother: Deconstructed. Agdar and Iduna desire to protect their children, so they isolate them from anything that could hurt them, including each other. Because of this, the girls are denied the life experiences and skills that real people need to develop. Elsa becomes an Ineffectual Loner who hides her emotions from everyone, including her sister until they are released. Since her powers are controlled by her emotions, not knowing how to handle either sets off the plot. Anna grows up very naive as to how love and healthy relationships work, resulting in her getting engaged to a man she barely knows who turns out to be a Gold Digger and is just using Anna's naivety to marry his way into ruling Arendelle.
- Nice Guy: They are well-meaning and loving people who try their best to support Elsa and protect both of their daughters.
- Not Quite the Right Thing: After the trolls show a vision of an angry mob attacking a grown Elsa and warn "fear will be your enemy," her parents (mainly Agdar) conclude that the best thing to do is to keep her away from the world and have her power be kept secret until she learns to control it. However, this makes Elsa fear her powers, especially as the reason they were at the trolls was that she had accidentally injured Anna with ice, and causes her to build up a lot of emotional issues when the actual secret to controlling herself requires her to embrace her emotions and love for others, which is more like what she was already doing. Not only is this the wrong way to help Elsa, but it also takes away Anna's friendship with her sister and prevents her from making friends with anyone else, leaving her desperately craving affection. The moment she gets out and meets someone, she rushes into the first relationship that presents itself.
- Older Than They Look: At the time of their death, they look relatively young for a couple whose oldest child was eighteen years old. Iduna is virtually a brunette version of her daughter Elsa.
- Parental Abandonment: Their ship sinks, leading to their presumed death.
- Parents as People: Though they are very loving, without meaning to, they contribute to Elsa's problem. They try to guide her, yet this makes Elsa fear her powers instead of trying to control them and to bottle up her emotions rather than confront them.
- Plot-Triggering Death: Their deaths at the beginning of the film are why Elsa has to become Queen at the age of 21, kicking off the plot.
- Shown Their Work: Their graves are written in the Runic alphabet, and so their names were revealed as King Agdar and Queen Iduna.
- Unwitting Instigator of Doom: They have good intentions, but isolating Elsa (and Anna) from the rest of the world for so many years causes the plot to kick off.
- We Hardly Knew Ye: They die within the first ten minutes of the film, just like most parents in Disney films.
Tropes that apply to King Agdar
- Doting Parent: In A Frozen Heart, Agdar has the tendency to spoil his daughters, and had a difficult time legitimately punishing them when they misbehave.
- Heroic Build: Agdar has a broad, muscular body; even though the outcome of his methods of teaching Elsa to control her powers wasn't exactly right, his intentions were noble and out of love.
- His Story Repeats Itself: Another disaster with the elements apart from the shipwreck happened to Agdar about 25 years earlier. He was blown up by a jet of wind and leaves, and also encountered a forest fire, of which both Agdar and Iduna escaped from.
- One Head Taller: King Agdar seems to be this size compared to Iduna.◊ It is a similar height difference with Kristoff compared to Elsa.
- Overprotective Dad: When he takes Anna and Elsa to the Valley of the Trolls, this cautious instinct takes over and plays a significant part in Elsa's upbringing:Agdar: We'll protect her. She can learn to control it, I'm sure. Until then, we'll lock the gates, we'll reduce the staff, and we'll limit her contact with people, and keep her powers hidden from everyone... including Anna.
- Satellite Character: All of his actions revolve around the two sisters. He brings the sisters to the trolls to cure Anna, locks the sisters away after Pabbie shows the image of a future Elsa being attacked by a mob in an effort to protect her from such a fate while she's still learning to control her powers, tries to help Elsa control them, and dies while on a ship headed to an unknown destination, the significance of which is limited to putting the sisters into mourning and setting the stage for Elsa to be crowned queen.
- Sharp-Dressed Man: Agdar certainly looks the part of a king.
Tropes that apply to Queen Iduna
- Creator Cameo: Iduna is voiced by Jennifer Lee, one of the co-directors of the film.
- Living Emotional Crutch: Is a downplayed example in A Frozen Heart. Iduna has the ability to calm Agdar's nerves.
- Graceful Ladies Like Purple: Iduna's Pimped-Out Dress is purple, like Elsa's coronation dress, but a bit more lavender than magenta.
- Mum Looks Like a Sister: Iduna looks like a brunette version of Elsa's and Anna's older selves (21 and 18)... even when they're in their late to mid-teens toward the end of the prologue (18 and 15). Due to the former's lack of (visible) freckles, she looks like 21-year-old Elsa with brown hair.
- Named After Somebody Famous: Iduna was the name of a goddess in Norse mythology from one of the most well-known myths.
- Prim and Proper Bun: Queen Iduna's hair is styled like this, in the same way that Elsa wears her hair to the coronation in. She has a signature side fringe that Elsa also wears in the coronation scene.
- Rags to Royalty: In the Broadway show, Iduna grew up as a nomad before she became queen.
- Satellite Character:
- Queen Iduna only has one line in the film, "She's ice cold." She also shows concern for her daughters when Anna is struck as a child and when Elsa says that she is afraid of hurting her father with her powers. That's about the extent of what the audience readily sees of her in the movie.
- She's a bit more fleshed-out in the Broadway adaptation, but still is defined primarily by her relationship to her daughters. It's mentioned that she lived with nomads before marrying into the royal family, which is given as an explanation for why she knows how to call the Hidden Folk to heal Anna, and she debates the wisdom of Agdar's plans for isolating the sisters.
- Spell My Name with an "S": Iduna's name is spelt as "Idun" in ''A Frozen Heart', but as "Iduna" in the cast listing for the Broadway show.
- Strong Family Resemblance: Iduna looks almost identical to Elsa, just a bit older, with dark brown hair and a longer face shape.
- Sweet Tooth: In the Tie-In Novel A Frozen Heart, Iduna has a sweet tooth.
An ice harvester in Arendelle who spurns human companionship for animals and the Trolls. He becomes a personal wilderness guide to Anna to help her on her quest.
- Accidental Misnaming: Olaf constantly calling him Sven is a Running Gag in the film. Anna also calls him Kristoffer/Christopher once.
- Adaptational Heroism: He is based on the Robber Girl from the original tale. He isn't a criminal, but an honest, if grumpy, ice harvester.
- Adorkable: Such as when he subs the words for Sven, or when he falls for Anna. This is to show that he's genuinely adorkable, in private as well as around humans.
- All There in the Manual: Kristoff is a member of the Sami people (indigenous peoples of far northern Norway, Sweden, and Finland); perhaps not coincidentally, they are the only peoples in that region with the right to herd reindeer. Not so much hidden if you actually are Scandinavian, as those pointy shoes are a dead giveaway. Same goes for his last nameit's never stated in the film, but the Essential Guide reveals that it's Bjorgman. The Disney on Ice show does state it in an exchange that would have made sense to be in the movie considering the Accidental Misnaming, and was in an earlier draft of the film:Anna: I'm Princess Anna, from Arendelle.
Kristoff: And I'm Kristoff Bjorgman, from nowhere-in-particular.
- Amazon Chaser: After Anna hits one of the wolves chasing her and Kristoff, the latter utters a very impressed "Whoa!"
- Battle Couple: Downplayed with Anna throughout the story until they have a Relationship Upgrade at the end of the story and become an Official Couple. Kristoff and Anna go on a journey and adventure in order to find Elsa so that summer can return to Arendelle. Along the way on their journey, they encounter many times when they have to battle numerous obstacles such as wolves and a large ice monster.
- Becoming the Mask: Inverted. Kristoff has put on a mask of being tough and untouchable for so long that he has come to believe it. Over time, he becomes comfortable enough among friends to let the mask drop and let his inner kindness show more often.
- Betty and Veronica: The "Betty" (manly ice farmer) to Hans's "Veronica" (cultured prince) for Anna's "Archie".
- Borrowed Catchphrase: Picks up "...Wait, what?" from Anna.
- Brooding Boy, Gentle Girl: The Brooding Boy to Anna's Gentle Girl. Kristoff is brooding, anti-social, sullen, and sarcastic, while Anna is lively, energetic, optimistic, and compassionate. Anna is the one that gets Kristoff to lighten up and she has a strong effect on the change in his personality. By the end of the movie, Kristoff is more upbeat and energetic due to Anna's influence throughout the story.
- Brutal Honesty: Has no problem telling the Princess of Arendelle that he doesn't trust her judgement because she became engaged to a guy on the first day they met.
- Butt-Monkey: Gets attacked by wolves while dragged behind a sled, tries and fails to stop Anna from angering a snow golem, is covered in ice and snow in several scenes, and he's unlucky enough to be transporting ice when Arendelle freezes over (rendering his duty kinda moot).
- Character Development: In the sequel short, Frozen Fever, Kristoff's softer side is shown to have grown, and become a more prominent side of his personality. With Elsa, he is shown to be fairly laid-back, comforting, and encouraging, looking on the brighter side of a situation, no matter the level of importance. Nevertheless, he is still shown to become flustered around Anna, as a result of his affections for her.
- Chekhov's Gunman: After being introduced at the beginning of Frozen as a boy and being taken in by the trolls, he next shows up 13 years later, making a brief appearance in the Arendelle marketplace right before Elsa's coronation. He is then given a more proper introduction whilst encountering Anna at Wandering Oaken's Trading Post and Sauna.
- Childhood Friend Romance: Averted with Anna. They technically meet as kids when Anna is brought to see Pabbie and Kristoff (with Sven) watch. But, they don't make a proper introduction, and later romance, with one another until they're young adults, either through a chance run-in at Wandering Oaken's Trading Post & Sauna (in the movie) or briefly during "For the First Time in Forever" (in the musical).
- Childhood Friends: Been friends with Sven since they were very little.
- Color Motif: Earth-tone colors: Kristoff wears mostly brown, symbolizing his down-to-earth nature and his humble origins, as well as his strength and dependability.
- Dark and Troubled Past: Implied. Before he was taken in by the trolls, Kristoff was apparently an orphan and only had Sven as a companion. When he sings "Reindeers Are Better Than People" as "Sven", he gives these specific lyrics: "People will beat you and hurt you and cheat you; every one of them's bad, except you." This implies that the other humans were apparently mean to him.
- Dark Is Not Evil: Kristoff's clothing is primarily black and very dark brown, and the fur lining his clothes is a dark grey. Even the red sash and collar that punctuate his clothes are of dark shades. Dark clothing is more appropriate to wear in cold weather, since darker color clothes tend to absorb heat better. Considering where Kristoff goes most of the time, it would make sense for him to wear dark clothes to keep warm. By comparison, Hans wears dark clothing in many of his outdoor scenes in the second half of the movie, both because he's villainous and again, because it's practical for the conditions.
- Deadpan Snarker: His dialogue is mostly snark at whoever he happens to be talking to, and always in a deadpan manner. Example:Kristoff: You wanna talk to me about supply and demand problems? I sell ice for a living.
- Defrosting Ice King: Becomes more and more comfortable around Anna. He even becomes her official boyfriend in the epilogue. In Frozen Fever, he declares his love for her come his part in Making Today A Perfect Day.
- Embarrassing Nickname: Olaf and Sven on Thin Ice reveals that Kristoff once fell into the frozen lake trying to go get ice when he was younger. After this, the other ice harvesters nicknamed him "Icicle".
- Emotionally Tongue-Tied: He acquires a shyer, more awkward side once he falls in love with Anna.Kristoff: I could kiss you! I-I could. I mean, I'd like to—may I? We me? I mean, may we—wait, what?
- Farm Boy: In the ice harvester variant. He's doing his job and just happens to bump into a princess who's on a quest and gets drafted into it.
- Fashionable Asymmetry: Besides his sash, Kristoff also has a blue patch on his right elbow.
- Foil: To Hans in every way, from start all the way to finish - even in the façades they present to the world. Their designs are also radically different, with Hans being the traditional slim and average-height Disney hero and Kristoff being very tall, broad-shouldered, and bulky.
- Fourth Date Marriage: Defied between him and Anna at the end, when they decide to take things slowly after Anna's planned Fourth Date Marriage, which Kristoff had heavily lampshaded, ends disastrously.
- Freudian Excuse: The way the ice miners treated him may well have made him a misanthrope, and while being adopted by trolls may have made him less of a Jerkass than Hans, Anna was really the first human friend he ever had.
- Gender Flip: Kristoff is based on the Robber Girl from the original tale.
- Good Samaritan: Returns to Arendelle at the climax, running into a blizzard, in order to try to help Anna.
- Grumpy Bear: In the beginning, he has a sour disposition. He defrosts though by the end.
- Hairstyle Inertia: Has the same hairstyle he had as a young boy.
- Happily Adopted: Since the trolls adopted Kristoff and Sven, they have loved and nurtured them both.
- Hates Everyone Equally: He was raised first by ice miners who ignored him, and then by trolls, and in one of his first scenes after the Time Skip, he sings a song about reindeer being better than people but smelling worse.
- Heroes Want Redheads: Falls in love with and becomes a couple with Anna.
- Heroic Build: Most Disney heroes have a build more like Hans, with a perfect embracing height of about 5'8". They all look like tennis players. Kristoff is over 6' tall with broad shoulders, and big feet and hands. His overall build is genuinely stocky. When we first see him as an adult, he's large enough that he gets slightly ominous music, having to bend down to get into Oaken's Trading Post, and clearly towering over Anna. It's a design that helps to prolong our delusions regarding Hans.
- Heroic Self-Deprecation: A humorous, lighthearted example is his lullaby to Sven, in which he says that he's the only human who smells as unpleasant as a reindeer.
- Heterosexual Life-Partners: With Sven, which is lampshaded by the trolls who say his "thing" is "outside of nature's laws".
- Hidden Heart of Gold: He'll always do the right thing... even if it takes some subtle (and occasionally not-so-subtle) prompting from Sven. Or Anna.
- Homeless Hero: Implied to be this with Sven. After Kristoff is thrown out of Oaken's shop, he crashes in Oaken's barn. Aside from the trolls, Kristoff probably takes to crashing in people's barns.
- Huge Guy, Tiny Girl: Downplayed with Anna. He's only One Head Taller than her as well as being more muscular while she has a normal build for a young female adult who is not engaged in a strenuous occupation like ice farming.
- Hunk: Contrasting Hans's more slim and cool appearance. Kristoff instead is modeled after the "ruggedly handsome" look (in spite of the shot at his "unmanly blondness").
- Ignored Expert: Played for Laughs. Kristoff has been ice-climbing most of his life for his ice-selling business. When he sees Anna attempt to ice-climb a near sheer cliff, he tells her she's doing it wrong, but doesn't give any advice on how to actually go about it, and she's not one to give up easily. Of course, she really doesn't know to do it, and barely gets a foot off the ground.Kristoff: It's too steep. I've only got one rope, and you don't know how to climb mountains.
Anna: Says who?
Kristoff: What are you doing?
Anna: I'm...going...to see...my sister!
Kristoff: You're going to kill yourself... I wouldn't put my foot there.
Anna: You're distracting me.
Kristoff: Or there.
- Ineffectual Loner: Kristoff generally does not like interacting with other humans, and simply performs honest work with his reindeer companion. However, Kristoff is clearly not doing terribly well all on his own, needing to crash in random barn houses and being barely able to afford daily necessities (he's only able to get his climbing gear and carrots because Anna buys them along with her own boots and dress).
- Interspecies Adoption: He (human) and Sven (reindeer) were both adopted by trolls.
- I Want My Beloved to Be Happy: Downplayed. Kristoff falls in love with Anna while she's engaged, and doesn't say anything about it until after the engagement ends. After she's struck with a curse, he brings her back to the castle so she can try to get a life-saving True Love's Kiss from her fiancé.
- Jerkass Has a Point: No matter how rude he is, there is always a point behind his rudeness. This is most notable when he questions Anna about agreeing to a Fourth Date Marriage with Hans, a guy whom she just met, and why that was not a wise decision. He and Elsa were right about this all along at the end.
- Jerk with a Heart of Gold: Openly bickers with Anna and calls her out when she doesn't think things through... yet also does everything in his power to help her when it counts. One need only look at all the "heart of gold" tropes that apply to the man. Notably, this helps enforce him being a foil to Hans as his inverse; everything Kristoff does for Anna is genuine in intent.
- Lampshade Hanging: Does this heavily when he hears about Anna wanting to marry Hans despite just meeting him, and makes a few good points on why that may not be wise. Unfortunately, Kristoff turns out to be right.
- Meaningful Name: In Scandinavian, "Bjorg" means "help" or "salvation". Fitting, given how he continually helps Anna in her journey.
- Named by the Adaptation: In the original story, he's simply known as "the Robber Girl". He's given an actual name in the Disney adaptation.
- Nature Lover: He has been described as a "true outdoorsman".
- Nerves of Steel: Sees that hungry, strong, adult wolves are coming? Keeps his cool while saying "Sven, go. GO!" and manages to kick one away with just his foot.
- Nice Guy: At the end of the film, he becomes this, becoming more sensitive and caring, to contrast with Hans, who wasn't really a nice guy after all.
- Nice Hat: The hat he is seen with is a standard hat for ice harvesters.
- Noble Male, Roguish Male: As the rough, ill-tempered troll's kid, he appears to be the Roguish male to Hans's Noble Male. It's subverted, as Hans's true character is Machiavellian and he uses the noble ruse as a tool to usurp the throne, while Kristoff's persona is implied by the trolls to have been created to protect himself from being hurt emotionally and hide his inner kindness and goodness.
- Nose Nuggets: Claims that all guys eat their boogers.
- Not Good with People: Type 2, grumpy. His Establishing Character Moment is singing a song called "Reindeers Are Better Than People" to his reindeer companion, Sven. The lyrics imply that he's used to being treated poorly by other humans. He's also been raised by trolls.
- No Social Skills: Justified since part of his life he was raised by trolls. It's even lampshaded by a member of his adoptive troll family; "or that he's socially impaired".
- Odd Name Out: He is the only one of the six main characters whose name is not four letters long.
- Official Couple: With Anna, although they are not married by the movie's end.
- One Head Taller: With Anna. He's taller than her by a head and is also built much larger.
- Only Sane Man: Zigzagged. He's more practical than Olaf, a Really Was Born Yesterday snowman who dreams of summer without being aware he would melt in it, and heavily lampshades the Fourth Date Marriage engagement of Anna, who spent most of her life in isolation and ended up thinking like a romance novel. He also lampshades how optimistic All-Loving Heroine Anna is in not being scared of Hero with Bad Publicity Elsa and believing she can talk Elsa into undoing the Endless Winter. By the end, Olaf does come close to melting, Anna's fiance turns out to be a manipulative Gold Digger, and Elsa is dangerous and talking to her isn't enough to solve everything... but Olaf survives when Elsa makes him his own personal flurry, because Anna was right that Elsa really is a Hero with Bad Publicity, and Anna is able to get her to undo the Endless Winter, although Anna has to show her how to do it first.
- O.O.C. Is Serious Business: A minor example. Kristoff usually talks for Sven when the latter is "acting as his conscience" in the middle of a moral dilemma. Towards the end of the movie, when Kristoff has no idea what Sven is trying to communicate to him, it's a sign that Kristoff is very deep in denial about being in love with Anna.
- The Pig Pen: His lack of hygiene is a Running Gag: he eats a saliva-covered carrot (it was Sven's saliva, but still, gross), only ever relieves himself in the woods, and (by his own admission) smells worse than a reindeer. The trolls say he's smelly no matter how much he washes, and Olaf describes him as "a pungent reindeer king."
- Polite Villains, Rude Heroes: The Rude Hero to Hans's Polite Villain. Even after The Reveal, Hans is still smooth, charming, and well-dressed in contrast to Kristoff, who is the snarky, impolite, and sometimes insensitive Tritagonist of the film.
- Race Lift: In the film, Kristoff is white. In the original Broadway cast, his actor was Jelani Alladin, who is black.
- Raised by Wolves: Kristoff was raised by trolls, and yet he still has a better grasp of human society than the very sheltered Princess Anna, as seen by his disbelief in marrying Hans, whom she's only known for hours.
- Raised by the Supernatural: He was raised by rock trolls.
- Rich Suitor, Poor Suitor: The unglamorous, working-class poor suitor to Hans's suave, royal rich suitor.
- Savvy Guy, Energetic Girl: With Anna. She is a spunky princess willing to do whatever it takes to bring her sister home, he is a grumpy, rough-around-the-edges ice harvester helping her along the way.
- Scarf Of Ass Kicking: He's a manly and rugged farmer of ice so the scarf is practical.
- Second Love: To Anna. Her first love, Hans, turned out to be a complete jerk who never loved her.
- Sensitive Guy and Manly Man: Kristoff is the Manly Mountain Man to Hans' gentlemanly Sensitive Guy. It turns out that Hans is actually the sinister villain, and Kristoff is actually a sensitive guy beneath his rugged exterior.
- She Is Not My Girlfriend: Tries to convince his adoptive family of this about Anna. They refuse to believe him.
- Socially Awkward Hero: Kristoff has no problems with doing his dangerous ice harvester jobs (which includes taking on wolves) or climbing down a mountain. It's interacting with humans and expressing his adorkable love for Anna that's the hard part.
- Straight Man: Quite notably. Midst a cast of colorful and larger-than-life characters in a world to match, Kristoff appears to be more of a straight-man, reacting to the various, mystical situations he and the other characters encounter with a generally down-to-earth viewpoint.
- Sugar-and-Ice Personality: In spite of his loner nature, and dislike for society, Kristoff has a loving heart, and at his core, is rather harmless, innocent, and protective. This is first evidenced by his relationship with his reindeer and best friend, Sven, whom he treats as his pet and closest friend, and he's shown to value the reindeer's life above his own several times. Kristoff's inner softness and loving aura is further emphasized by his family, the trolls, who reveal Kristoff to be, despite his various flaws and shortcomings, sensitive and sweet when given the same treatment, which he proves through his friendship and eventual relationship with Anna.
- Talking to Himself: An in-universe example; Sven isn't a Talking Animal, so Kristoff sometimes provides a "voice" for him when they're alone. Hilariously, it's always Sven who "wins" any argument.
- Teeth-Clenched Teamwork: Initially, Kristoff has little love for his employer, Anna, and only assists her because he has an interest in stopping Elsa from making more and more ice. During their initial ascent, Kristoff teases her, especially regarding her rapid courtship with Hans, and only begins to warm up to her after he finds she might be in mortal peril.
- Tritagonist: Third in the protagonist line behind Anna and Elsa. He's as important as they are, and has more screen time than other characters, but not as much as the sisters.
- Took a Level in Idealism: Through his adventure with Anna and Olaf, he learns to understand that while humans can be cruel, many of them are good and willing to help each other.
- Took a Level in Kindness: He eventually becomes very kind, selfless, and polite at the end to contrast with Hans's ruthless personality.
- Trademark Favorite Food: Like Sven, he has a fondness for carrots.
- Used to Be a Sweet Kid: The child version of Kristoff in the beginning of the film isn't as gruff as his older self.
- Voice for the Voiceless: He speaks for Sven in his "reindeer voice".
- Watch the Paint Job: Kristoff chides Anna for touching the lacquer on his sled. Of course, the sled smashes to pieces later on, and then catches on fire. After he just paid it off. Thankfully, by movie's end, the crown reimburses him for the lost sleigh.
The owner of Wandering Oaken's Trading Post and Sauna. Like Kristoff, his business was changed into taking advantage of the new weather once it was changed by Elsa's magic.
- Ambiguously Gay: Besides his soft and somewhat effeminate personality, his family in the sauna seems to consist of a young man and four boys. However, it isn't clear if one of the members who appears to be a child is actually the young man's female partner or a different relative (such as a younger brother or cousin). Oaken says "Hi family!" but they might not even be directly related to him.
- Apologetic Attacker: Sort of. After he throws Kristoff out for calling him a "crook," Oaken immediately apologizes — to Anna, because she had to witness him committing an act of violence in his store.
- Berserk Button: He doesn't like being called a crook. What makes it funnier is that he's still nice about it. He's less angry than he is hurt when he stands up.
- Beware the Nice Ones: "Vhat did you call me?" [cuts to Oaken hauling Kristoff to the front porch and throwing him into the snow]
- Big Beautiful Man: Oaken is a big man and quite a cutie.
- Catchphrase: "HOO-hoo!"
- Creator Cameo: He's voiced by Disney director and writer Chris Williams.
- Funny Foreigner: He has a thick Swedish accent, and some very stereotypical mannerisms.
- Gentle Giant: He's sweet and pleasant for the most part, but when Kristoff makes the mistake of calling him a crook, he gets up out of his chair... revealing himself to be massive, utterly towering over Kristoff (Kristoff himself being a pretty big and muscular guy). He then bodily throws Kristoff out with no effort whatsoever.
- Honest John's Dealership: He tries to demand more money from Kristoff than Kristoff has in his pockets, and tries to justify his outrageous price gouging as a supply-and-demand problem. It's no wonder Kristoff calls him a "crook".
- In the musical, he promises Kristoff that his usual overpriced products are free of charge... if they all die from the eternal winter. If they survive, then Kristoff owes 10,000 kroner.
- Innocent Blue Eyes: To show his pure and sweet nature.
- Large and in Charge: Is thrice bigger and larger than his family and is the one who runs the Family Business.
- Nice Guy: He's sweet, pleasant and helpful.
- Nice Hat: Which totally matches his sweater.
- No Hero Discount: Doesn't matter how his business is doing, Kristoff has to pay for those carrots, the axe, and the rope. In fact, he jacked up the prices of his winter gear quite outrageously due to "supply and demand". This is despite outright stating that nobody was out in the blizzard except Anna and Kristoff and knowing full well that anyone who needed the ice pick and rope probably wouldn't survive without them.
Oaken: What, are you sick? How about a cold remedy, of my own invention?
- Subverted in Frozen Fever when he gives away a cold remedy to Elsa and Anna, singing, genuinely concerned:
- He's also quick to toss Olaf out of the sauna in Olaf's Frozen Adventure before Olaf can melt completely in a bucket.
- Shameless Fanservice Guy: He doesn't seem to care being seen naked. In Frozen Fever, he addresses his queen from within a sauna covered in little more than Censor Steam, and in Olaf's Frozen Adventure he gives Olaf his Modesty Towel as part of some Christmas gifts despite the fact that the towel is literally the only thing he is wearing at that time aside from his hat.
- Stout Strength: He effortlessly throws Kristoff out of his house when his Berserk Button was pushed.
- Tranquil Fury: He eighty-sixes Kristoff without losing his happy persona at all; however, he is by no means a Stepford Smiler, as his smile briefly fades after Kristoff makes the mistake of calling him a crook.
An overseer who serves Arendelle's royal family.
- All There in the Manual: His name is only revealed in supplementary material. It's never spoken in the film.
- Mythology Gag: He's named after one of the main characters in The Snow Queen.
- Undying Loyalty: Was amongst the servants who remained after King Agdar reduced the staff and remain loyal to Anna and Elsa, even after Elsa's powers were revealed.
An overseer who serves Arendelle's royal family. There seems to be two servants that could be Gerda- either the older, taller lady or the shorter, more plump woman.
- Adaptation Name Change: The Frozen script names the tall female servant as "Gerda," but the Disney Enchanted Tales game refers to her as "Carol."
- All There in the Manual: Her name is only revealed in supplementary material. It's never spoken in the film.
- Ascended Extra: Her role in A Frozen Heart is bigger than in the film. Anna tells about her relationship with her, and it is described how she helps Anna get ready for the coronation.
- Mythology Gag: She's named after the heroine of The Snow Queen.
- Undying Loyalty: Is amongst the servants who remain after King Agdar reduces the staff, and she remains loyal to Anna and Elsa even after Elsa's powers are revealed.
- Unwitting Instigator of Doom: In A Frozen Heart. She's the one who suggests to Anna the possibility of her finding love with one of the visitors for Elsa's coronation.