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Character sheet for the Mary Poppins books, movie adaptations (Mary Poppins, Mary Poppins Returns) and the stage adaptation.

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Mary Poppins and her close ones

    Mary Poppins
"Never judge things by their appearance... even carpetbags. I'm sure I never do."
"Everything is possible. Even the impossible."

Film actresses: Julie Andrews (Mary Poppins), Emily Blunt (Mary Poppins Returns)

Stage actresses: Laura Michelle Kelly (original London cast), Ashley Brown (original Broadway cast), Verity Hunt-Ballard (original Australian cast), Zizi Strallen (2019 West End revival)

A no-nonsense magical nanny who comes into the lives of the Banks family of London, England, via a literal gust of wind. She acts stern and vain, but the Banks children become involved with the most mystical occurrences in her company.

In Mary Poppins Returns, she comes back when the Banks family is in turmoil once more.

  • Adaptational Attractiveness: The book's author, P.L. Travers thought Julie Andrews was too attractive to play Mary but admitted she had the right nose after meeting her.
  • Adaptational Nice Guy: The movie version of Mary Poppins has been softened up considerably compared to her original book counterpart, though in the sequel she's closer to her sterner portrayal in the source material.
  • The Ageless: In the sequel, she hasn't aged much despite 20 years passing, implying she has eternal youth. She offers no explanation and stops any attempt to raise the subject.
  • Ambiguously Human: Besides the fact that Mary can do things that normal humans wouldn’t be able to do (such as being able to travel via the wind, defy the laws of physics and being a Weirdness Magnet), Mary’s behaviour tends to be rather strange compared to other people in the story. Basically, she stands out in a crowd and she can do things that no one else in the story can do and nobody knows why... except Mary herself.
    • It's worth noting that in the books one her cousins is a giant talking snake.
  • Bag of Holding: Her magical carpet bag easily contains multiple objects way too big and heavy for a normal bag.
  • Berserk Button: Don't insult her or her methods, and never mess with her charges. Miss Andrew learns this the hard way in Mary Poppins Comes Back and the musical.
  • Big Entrance: She demonstrates a knack for this.
    • In the first book (Mary Poppins) and the stage show, the wind blows her onto the Banks family's doorstep.
    • In the movie Mary Poppins, she sails down from the sky on her Parasol Parachute.
    • In Mary Poppins Comes Back, an attempt to pull Michael's kite out of a tree results in the Banks children finding her at the other end of the string. Her entrance in the musical's second act and in Mary Poppins Returns follow suit.
    • In Mary Poppins Opens the Door, she falls out of a firework burst on Guy Fawkes Day.
  • But Now I Must Go: She does this at the end of each of the first three books and the films. In addition, she leaves at the end of both acts of the musical. In both movies, she departs without saying a direct good-bye to the children.
  • Costume Evolution: Mary's wardrobe keeps up with the times she lives in, from the 1910s to the 1930s. She does however keep her trademark colors of blue and red.
  • Deadpan Snarker: Her wit is quite sharp.
  • Full-Name Basis: It's rare for anyone to use less than Mary Poppins's full name.
  • Glad You Thought of It: How she gets George to do what she wants in the film, when he hires her and especially when she tricks him into taking the children with him on the disastrous bank outing.
  • Good Is Not Nice: Initially, in the beginning of the movie, she is quite stern with her caretaking, though eventually she becomes more outright kind towards the children. Played straight in the books, Returns, and the musical.
  • "I Am" Song: Practically Perfect is a song she sings in the musical which explains all of her virtues.
  • Iconic Item: Her parrot handle umbrella and carpet bag.
  • Inexplicably Awesome: It's never explained how or why she's able to do the fantastic things she does. Mary Poppins herself certainly doesn't plan on telling, since in her own words, she "never explains anything".
  • Leitmotif:
    • "A Spoonful of Sugar" in the original film. Becomes a slight Bootstrapped Theme in Mary Poppins Returns, played as Mary first arrives at the Banks household.
    • "Practically Perfect" in the musical, along with "A Spoonful of Sugar".
    • "Can You Imagine That?" becomes her main theme in Returns.
  • Long-Lived: She doesn't appear to age between the first movie and Returns, despite the passing of decades. She doesn't explain this because she never explains anything, and one rarely discusses a woman's age in the first place. It's incredibly rude to ask.
  • Magical Nanny: The nanny who blew in with the wind to take care of the Banks children. She is the original, endlessly referenced and parodied.
  • Omniglot: Mary not only Speaks Fluent Animal, but when asked if she can speak the 'Leery' dialect, Jack immediately says she can, and indeed she does, translating back and forth. She's the nanny of the Banks kids and has a profound, positive impact on both them and their father. She's also literally magical.
  • Parasol Parachute: Her parrot handle umbrella - it goes up and down.
  • Refuge in Audacity:
    • She hires herself. With, no less, the implication that Mr. and Mrs. Banks are the ones who need to impress her!
    • In the original film, she uses the wind to literally blow the competition away to leave the nanny spot open for her.
  • Speaks Fluent Animal: Mary Poppins can talk to animals, notably to Miss Lark's dogs Andrew and Willoughby.
  • Took a Level in Kindness: Becomes much more nice, gentle, empathetic and less but fairly strict towards the Banks children in the middle of the movie, and in books published after its premiere. Downplayed in the original novels, the musical, and Mary Poppins Returns.
  • The Trickster:
    • Mary tricks Mr. Banks and Mrs. Banks into hiring her in the film and musical.
    • In the film, she also tricks Mr. Banks into spending time with his children by stating agreement with him, and distracting him from his original purpose, which was to fire her for filling his children's heads with frivolity.
  • Trickster Mentor: In the film, it's strongly implied her plan all along was to help the Banks family no longer be a Dysfunctional Family, and her means of doing so are very sly, as stated under The Trickster.
  • Vanity Is Feminine: Very much so in the novels, but even Disney's version of Mary Poppins has a very strong vain streak about her. She obviously admires her own beauty, and gets downright offended if it's ever implied that other women might be prettier than she is.
  • Weirdness Magnet: Although by all measures she is a typical British nanny in appearance and behavior (her methods of commutation aside), eight books' worth of weirdness occurs around her (and, just as tellingly, stops whenever she leaves, a fact the Banks children notice and bemoan). This applies to both films and the musical as well.

    Bert (Herbert Alfred)
[singing] "Winds in the east, mist coming in. / Like somethin' is brewin' and 'bout to begin. / Can't put me finger on what lies in store / But I feel what's to happen all happened before."

Film actor: Dick Van Dyke (Mary Poppins)

Stage actors: Gavin Lee (original London and Broadway casts), Matt Lee (original Australian cast), Charlie Stemp (2019 West End revival)

'Dubbing actors: Michel Roux (European French)

Also known as the Match-Man in the books, Bert is one of Mary Poppins's closest friends circa 1910. In the film and the musical, he is portrayed as a jack of all trades, changing job/activity from scene to scene.

  • All-Knowing Singing Narrator: His role in the stage musical is this. He moves the story along as much as he's in it. He's also this in the movie, but only in the beginning as he introduces us to the inhabitants of Cherry Tree Lane, after that he stops narrating.
  • Almighty Janitor: Bert, despite being a variety job man that includes chimney sweeper, screever, etc. seems to be one of the most well connected people in both the movie and the musical. The upper class seem to respect him, he is an associate of Mary, and is implied to have some magic at his disposal.
  • Ascended Extra: Bert was a minor character in the books, usually just referred to as "the Match-Man" by the narrative (though Mary Poppins did call him "Bert"). The movie combined him with the character of the Sweep and made him one of the main characters.
  • Breakout Character: Bert's role in the film became so iconic and beloved that he played a similar role in the stage adaptation.
  • Composite Character: His portrayal in the film and musical is a combination of the Match-Man and Sweep characters from the books.
  • Fourth-Wall Observer: He addresses the audience directly at the start of the film. As noted in All-Knowing Singing Narrator above, this is exaggerated in the musical with him being the one telling the Mary Poppins story along with participating in it.
  • Genki Guy: He's commonly seen jumping around and is more happy-go-lucky than Mary.
  • Hidden Depths: A funny character he is, Bert has a surprising amount of wisdom and empathy, as shown during his chat with the children and later Mr. Banks, in some of the film's tearjerking scenes. In fact it's largely due to his talk with Mr. Banks that the man changes his ways.
  • "I Am" Song: "Chim Chim Cher-ee" in both the film and musical, explains his job and what he does.
  • Implied Love Interest: He and Mary sometimes behave as though they're on a date, holding hands and singing about how they love each other's company, with Mary praising his "gentility". However, it's unclear if they're a couple or simply friends.
  • Job Song:
    • He sings one song about his chalk drawings.
    • "Chim Chim Cher-ee" is about his job as a chimney sweep.
  • New Job as the Plot Demands:
    • In the film, he has a different job in every scene he appears in: first he's a One-Man Band, then a screever, then a chimney sweep, and finally a kite seller. When the rain spoils his chalk drawings, he says it's time to switch jobs from screever to hot chestnut vendor, suggesting that his repertoire of professions is dependent on the weather.
    • This also applies to the musical, where he's a chimney sweep, a screever, a barrel organ player, a street sweeper and even a lamp lighter throughout the course of the show.
  • Nice Guy: Bert is happy-go-lucky, satisfied, charming, friendly, kind, imaginative, energetic, funny, zany, easy-going, optimistic, empathetic, endearing and heroic all rolled into one.
  • One-Man Band: He is first seen at the beginning of the movie, operating a one-man band consisting of an accordion, a bass drum, a bicycle horn and several cymbals, just to name a few instruments.
  • Put on a Bus: He is travelling the world offscreen during Mary Poppins Returns.
  • What the Hell Is That Accent?: Dick Van Dyke is a beloved actor and performer, and Bert is deservedly iconic. But that hasn't stopped people – particularly in the UK – from ridiculing his attempt at a Cockney accent for the last 50+ years. Van Dyke claims that the accent coach they hired for him was an Irishman who couldn't do it any better, so Van Dyke decided to just roll with the accent and make it hilariously bad. In the film, he attempts to sing in the accent, but occasionally slips back into his American accent, as heard when Bert is singing a verse of "Chim Chim Cheree" while cleaning the Bankses' chimney. He actually plays two Brits in the film... the other much more convincingly. It's just that most people don't know, or don't stay till the end of the credits to find out.
  • Wisdom from the Gutter: Mary Poppins might be the one shaking up the status quo and manuvering the Banks family into becoming closer, but Bert is the one who actually takes the time to slowly and gently explain the lessons she's trying to teach them to their faces (rather necessary as Mary Poppins, by her own admission, never explains anything). He lovingly tells Jane and Michael that grown-ups aren't perfect and they need to be more understanding of what their parents deal with every day, and informs Mr. Banks that his children will only be young for so long and his window of being a good dad is actually very narrow. Both parties take his advice to heart and follow it at the last act of the film... even though Bert is a vagabond who dances for change.

     "Uncle Albert" (Albert Wigg)

Film actor: Ed Wynn (Mary Poppins)

Mary Poppins's uncle. He enjoys laughing, so much so that he starts floating. Depending on the version, this is either down to laughing gas or just outright laughing too hard.

  • Ambiguously Human: Considering that he's the uncle of Mary, who has all manner of powers, and he floats when he laughs (whether due to gas or a condition he has) it's unclear whether he's human or not.
  • Cool Old Guy: Everyone seems to like him and find him the next best thing to Fun Personified.
  • Cool Uncle: He is Mary's uncle and, while she isn't too fond of his quirks, she still cares about him.
  • Cry Laughing: Bert tries to cheer up Albert with a joke after the children leave with Mary, but it doesn't work:
    Bert: Uncle Albert, I got a jolly joke I saved for just such an occasion. Would you like to hear it?
    Uncle Albert: I'd be so grateful.
    Bert: Righto. Well, it's about me granddad, see, and one night he had a nightmare, he did. So scared that he chewed his pillow to bits. Bits. Next morning, I says, "How you feel, Granddad?" He says, "Oh, not bad. A little down in the mouth." I always say there's nothing like a good joke.
    Uncle Albert: No, and that was nothing like a good joke.
  • The Hyena: He loves to laugh. His "I Am" song is titled that.
  • "I Am" Song: His song "I Love to Laugh" is all about his fondness for laughter.
  • Not Even Bothering with the Accent: The character is British, but the actor speaks with a clear American accent in the film.
  • Wacky Parent, Serious Child: More like, "Wacky Uncle, Serious Niece", but the trope still applies is Mary's shown to be far more down-to-earth than her constantly joking uncle.

"It's a good thing you came along when you did, Mary Poppins."

Film actor: Lin-Manuel Miranda (Mary Poppins Returns)

A close friend of Mary Poppins in the 1930s and Bert's apprentice as a kid, Jack is a lamplighter who helps watch over the Banks family.

  • Badass Normal: "Normal" in the sense of "not as blatantly magical as Mary Poppins", but he does climb up the side of Big Ben using only ladders and his wits in an attempt to stop the clock so that Jane and Michael can get to the bank in time.
  • Canon Foreigner: Jack was created for Mary Poppins Returns; he didn't appear in any of the original P.L. Travers novels.
  • Childhood Friend Romance: Of a sort. He used to wave up at Jane and Michael's window when they were kids, and he has a bit of a crush on Jane.
  • Legacy Character: Jack is this for Bert, taking the sidekick role he had in the original film. He was Bert's apprentice when he was young and knew of Jane and Michael when they were kids.
  • Motor Mouth: As typical for a character played by Lin-Manuel Miranda. Best on display during his lengthy verse about the Dirty Rascal during "The Cover Is Not The Book."
  • Nice Guy: Following in Bert's footsteps, Jack too is outgoing, kind, imaginative, and easy-going.
  • Remember the New Guy?: Jack is introduced as Bert's former apprentice, and mentions he used to wave at Jane in her window when he was a child.
  • Ship Tease: With Jane Banks.

    "Topsy Turvy" (Tatiana Antanasia Cositori Topotrepolovsky)

Film actress: Meryl Streep (Mary Poppins Returns)

Mary's eccentric cousin whose repair shop turns upside down every second Wednesday.

  • Composite Character: She's basically Mary's gender flipped male cousin Arthur Turvy from the "Topsy-Turvy" chapter of the book Mary Poppins Comes Back, and has the name of his maid-turned-wife, Topsy.
  • Informed Ability: She runs a repair shop and is said to be able to fix anything, but since the main characters visit her on a day when she has trouble getting anything done, we never actually see her fix things.
  • Meaningful Rename: Jack gives her the nickname "Topsy Turvy" note  before they leave her shop.
  • Overly Long Name: Her full name is Tatiana Antanasia Cositori Topotrepolovsky.
  • What the Hell Is That Accent?: Her accent mainly sounds Russian, but with hints of other European accents as well. Jack lampshades this and asks where she's from, but Mary Poppins cuts her off before she can give a full answer.

The Banks Family

    The whole Family 
  • Dysfunctional Family: Featured as a plot point in both Disney film adaptations, but played up in the stage musical. In this version, not only is George Banks distant and Winifred Banks distressed, but the children are naughtier than in either the film or the books.
  • Generational Saga: Mary Poppins and Mary Poppins Returns follow two successive generations of kids of the Banks family.
  • Muggle in Mage Custody: The Banks children have a genuinely loving relationship of this kind with Mary. Most of the time, she takes them on exciting adventures, but when they misbehave, she can punish them by transporting them into a decidedly unfriendly magical world.

     George Banks
"A British bank is run with precision. A British home requires nothing less! Tradition, discipline, and rules must be the tools! Without them: disorder, catastrophe! Anarchy! In short, you have a ghastly mess!"

Film actor: David Tomlinson (Mary Poppins)

Stage actors: David Haig (original London cast), Daniel Jenkins (original Broadway cast), Philip Quast (original Australian cast), Joseph Millson (2019 West End revival)

The emotionally distant patriarch of the Banks household and father to Jane and Michael (along with John, Barbra, and Annabel in the books). He may seem stiff and aloof, but cares deeply for his family.

  • Adaptational Jerkass: Pre-Character Development, he's far stricter and more uptight than his counterpart in the original books.
  • Ascended Extra: George didn't really have that much of a role in the original books; he was the kids' somewhat distant, slightly snarky, but ultimately loving father who was usually busy with work and only occasionally got involved in the stories at all. In the movie, he is a central character; arguably his Character Development is the entire point of the story.
  • Be Careful What You Wish For: Spends the first half the film wanting more joy and harmony in his house. When he gets it halfway through, he's annoyed by all the "silly frivolity."
  • Big Damn Heroes: At the end of the sequel, Banks performs a posthumous one of these, as his savings saves the Banks family home.
  • Comically Missing the Point: A Running Gag with him is that he objects to Mary's actions due to finding them too frivolous, but never questions how she appears to be breaking the laws of physics.
  • The Comically Serious: In the film and the stage musical, his dour attitude and extreme punctuality were, for the most part, played for laughs.
  • Control Freak: In the film and the musical, he feels that everything in the bank runs with precision, so why shouldn't it be like that at home too?
  • Creature of Habit: In the film and stage show. "The Life I Lead" in the film and his segments of "Cherry Tree Lane" in the musical are about this very trope.
  • Defrosting Ice King: Mary Poppins's presence ultimately causes him to warm up to his kids.
  • Deliberate Values Dissonance: His attitude toward his job, wife, children, and even employees is very locked in step with what was expected of a man of his position in his time, and the film pulls no punches portraying how times are changing and he needs to change with them.
  • Disappeared Dad: He has passed away by the time Mary Poppins Returns takes place.
  • Establishing Character Moment: Mere minutes into his introduction, George breaks into an "I Am" Song that's all about showcasing what a proud and well-meaning but also comically flawed man he is; one who "can't see past the end of his nose," as Mary Poppins later puts it.
  • Gentle Touch vs. Firm Hand: He is very much the Firm Hand to Winifred's Gentle Touch.
  • Happily Married: In spite of all his Parental Neglect, his marriage with Winifred doesn't seem unhappy at any point in the film. Subverted in the musical, where he and Winifred can't seem to understand one another until undergoing Character Development.
  • He-Man Woman Hater:
    • "Hate" might be pushing it, but he has no patience for silly female frivolity. He disapproves of his wife's suffragette nonsense, admonishes wife for showing "female emotions" to the children, and outright states in his "I Am" Song that he considers a wife to be an obedient subject of a man's domain just like his house, servants, and children.
    • Downplayed in the musical. George doesn't see why Winifred has such a tough time "being Mrs. Banks."
  • Jerk with a Heart of Gold: At least before character development sets in. He's stubborn, stern, emotionally distant and a control freak, but he means well, cares about his family and wants to see his children prepared for the future.
  • Meaningful Name: He works in a bank.
  • Obsessively Organized: In the film. He's a Schedule Fanatic who insists on everything in his life being "run with precision", and when Mary Poppins shows up and causes little disruptions to his life, he sees it as chaos. Likewise, in the play, he insists on "precision and order" in his household.
  • Open-Minded Parent: Even with his attitude towards women like his wife and employees, he does end up taking Jane with him and Michael when they go to the bank (the point to show them how he works and why it's so important to the Empire). He fully becomes this at the end of the movie.
  • Parental Neglect:
    • His life is so strictly regimented by his job that he has no time for nor interest in his children until Mary Poppins presses the issue.
    • The stage show mentions in passing that George's own parents neglected him, leaving him in the care of Miss Andrew and thus leading to his personality and parenting style.
  • Parents as People: Discussed by Bert. Mr Banks loves his children, but isn't good at showing it.
  • Sour Outside, Sad Inside: As Bert rightly guesses, Mr Banks is cold toward his children because he works in a cold, uncaring job where the appearance of strength and "respectability" are paramount, so he feels he can't share his troubles with them.
  • Spanner in the Works: In the sequel, it turns out he took the tuppence Michael gave him in the first film and secretly invested it for him. Mr. Dawes, Jr. reveals that in the years since, the account grew to be just enough to pay off Michael's loan.

     Winifred Banks
[singing] "We're clearly soldiers in petticoats, and dauntless crusaders for women's a-votes! Though we adore men individually, we agree that as a group they're rather stupid."

Film actress: Glynis Johns (Mary Poppins)

Stage actresses: Linzi Hateley (original London cast), Rebecca Luker (original Broadway cast), Marina Prior (original Australian cast), Amy Griffiths (2019 West End revival)

The wife of George Banks. In the film, she is a militant of Emmeline Pankhurst's "Votes for Women" suffragette movement. She's a former actress in the musical.

  • Adaptational Badass: Come Act 2 of the musical, after she meets Miss Andrew, Winifred realizes that George has had a rough childhood and sees a new side to her husband. With the encouragement of Mary Poppins and her children, she goes to the bank and stands up for him when it seems he's about to be fired. Fortunately, he keeps his job and gets promoted with, at her insistence, quadruple his previous salary.
  • The Cobbler's Children Have No Shoes: She's determined to fight for equality for women everywhere, but her own female house staff start off pretty dissatisfied working under her, and her own children (including her daughter Jane) are very neglected at home.
  • Extreme Doormat: To her husband, whose every whim she blindly obeys and whom she hurriedly hides everything he might disapprove of behind his back to avoid upsetting him.
  • Gentle Touch vs. Firm Hand: She is very much the Gentle Touch to her husband's Firm Hand.
  • Good Parents:
    • She is shown to be slightly more caring and attentive to her kids than George, even though her militant activities prevent her from doing it full time.
    • The musical has her be far more attentive to the kids than George.
  • Happily Married:
    • There's no sign of troubles between her and George in the film. (Other than her hiding her Suffragette hobby from her husband to avoid making him mad, and obeying his whims regarding the children even though she knows it makes them unhappy.)
    • Subverted in the stage show, where Winifred struggles with her role as George's wife and place in society.
  • Hypocritical Humor: Twice during and after "Sister Suffragette."
    • She enthusiastically sings about how she's fighting for the equality of women everywhere, to the female staff who feel they aren't getting paid enough for what they have to put up with under her employment.
    • Immediately after singing about fighting the patriarchy to secure equal rights for women everywhere, she frantically hides her suffragette paraphernalia from her and acts like an Extreme Doormat to him.
  • "I Am" Song: "Being Mrs. Banks" in the musical is a song about what she feels it's like to be 'Mrs. Banks' and both the negatives and the positives of it.
  • Innocently Insensitive:
    • In "Sister Suffragette" she sings about her glorious crusade of gaining equality for women everywhere, over the protests of her current nanny (who is trying to complain about her working conditions, collect her pay, and quit).
    • As a surprise for George in the musical, she hires Miss Andrew, George's childhood nanny, to replace Mary Poppins. Justified in that she was not fully aware of his rough childhood until it was too late. In addition, George had praised Miss Andrew earlier in the show, so Winifred wouldn't have a clue that she scarred him for life.
  • Missing Mom: By the time Mary Poppins Returns takes place, she's no longer there.
  • Named by the Adaptation: She had no first name in the books. P.L. Travers herself insisted to have her named "Winifred" instead of "Cynthia" as the production wanted for the film.
  • The Pollyanna: In the film. The women's right to vote still has a way to go but she never gives up.
  • The Suffragette: Winifred is part of Emmeline Pankhurst's "Votes for Women" movement. She even gets a musical number about it, "Sister Suffragette". The film portrays her as a distracted suffragette who is a little too busy to fully take care of her family, and her friends are just as aloof.
  • Trauma Button: She's close to tears when she realizes the children are missing, and gets upset every time she hears that they've run off from whoever is taking care of them. She also fears near the end of the film that her husband has been Driven to Suicide after getting fired from his job.

     Jane Banks 

Film actresses: Karen Dotrice (Mary Poppins), Emily Mortimer (Mary Poppins Returns)

Stage actresses: Charlotte Spencer (original London cast recording), Adelaide Barham (West End revival cast recording)

The daughter of George and Winifred Banks and the eldest of the Banks children.

Novels, 1964 film and adaptations:
"She only promised to stay until the wind changes. Isn't that right, Mary Poppins?"

  • Adaptational Jerkass: In the musical, both Banks kids are naughtier than their book and film counterparts. As they soon learn, however, Mary Poppins doesn't stand for it.
  • Ash Face: She gets covered in soot when she're sucked up the chimney with Mary, Bert and Michael, face included.
  • Bait-and-Switch: The way the adults talk about her and her brother at the start of the film, the audience is led to believe they're spoiled brats and a nightmare to be around, but they turn out to be kind, obediant, mostly well-behaved children who only commit the periodic crime of trying to have fun.
  • Cheerful Child: In the film, she seems to be the most cheerful of the two. She's not suspicious of Mary like her brother, she giggles a lot, and she expresses happiness at Mary's exploits.
  • Childish Bangs: She has these in the film (and her actress supplies the page image).
  • Gilded Cage: Bert references this to Jane and Michael when they question their father's love for them. Stating that his job is cold, heartless and difficult but he faces it every day for his family's sake.
  • The Hyena: She is prone to being giggly in the film.
  • Lonely Rich Kid: She comes from a rich family, but she's lonely as a result of Parental Neglect.
  • Nice Girl: She can be a bit mischievous at times like her brother, but she's overall very kind in the film. Subverted in the books and especially in the musical.
  • Nice to the Waiter: Zigzagged in the musical. Both Banks children are initially a tad rude to their house-staff (notably Robertson Ay) and don't think the highest of them. They initially dismiss Bert in a similar matter, calling him "very dirty" and not wanting him to tag along. As the show goes on, they not only begin to treat them with respect, but they ask Bert to help them out after they run away from Miss Andrew in Act II.
  • Nostalgic Narrator: A read-along of the Disney movie framed the story as an adult Jane recalling the misadventures she and Michael experienced under Mary Poppins's care.

Mary Poppins Returns:
"You came back. I never thought we'd see you again."
  • Adaptational Badass: She has become an activist, albeit without a husband and in tougher economic times.
  • Finishing Each Other's Sentences: When Mary comes back, Michael utters "Mary..." and Jane finishes with "...Poppins!".
  • Follow in My Footsteps: Like her mother, she has become an activist.
  • Kid Hero All Grown-Up: More than two decades have passed since Mary Poppins entered her life then left, and she grew up accordingly.
  • Relationship Upgrade: Of a sort. At the end of the movie, Jack gives Jane a balloon and, after grabbing one of his own, the two float above the sky together, affirming that they see each other as more than just friends.

     Michael Banks 

Film actors: Matthew Garber (Mary Poppins), Ben Whishaw (Mary Poppins Returns)

Stage actors: Harry Stott (original London cast recording), Gabriel Payne (West End revival cast recording)

The son of George and Winifred Banks and the youngest of the Banks children in adaptations (the second eldest in the novels).

Novels, 1964 film and adaptations:
"We better keep an eye on this one. She's tricky."

  • Adaptational Jerkass: In the musical, both Banks kids are naughtier than their book and film counterparts. As they soon learn, however, Mary Poppins doesn't stand for it.
  • Adaptation Personality Change: In the musical, he seems to be somewhat more intellectual than he is in the book and the film. For instance, he wants to see the constellations when Mary takes him and Jane to the sky, and he uses the term "larval" in a metaphor in a song.
  • Ash Face: He gets covered in soot when he's sucked up the chimney with Mary, Bert and Jane, face included.
  • Character Development: Mary Poppins's presence causes him to become more respective.
  • Gilded Cage: Bert references this to Jane and Michael when they question their father's love for them. He explains that their father's job is cold, heartless, and difficult but he faces it every day for his family's sake.
  • Jerkass Ball: Held by him in the "Bad Tuesday" chapter of Mary Poppins, where he does things like intentionally make Ellen spill her tray and yell at the servants.
  • Lonely Rich Kid: He comes from a rich family, but he's lonely as a result of Parental Neglect.
  • Nice Guy: He can be a bit mischievous at times, but he's overall very kind in the film. Subverted in the musical and the books.
  • Nice to the Waiter: Zigzagged in the musical. Both Banks children are initially a tad rude to their house-staff (notably Robertson Ay) and don't think the highest of them. They initially dismiss Bert in a similar matter, calling him "very dirty" and not wanting him to tag along. As the show goes on, they not only begin to treat them with respect, but they ask Bert to help them out after they run away from Miss Andrew in Act II.

Mary Poppins Returns:
"Good heavens, it really is you. You seem to have hardly aged at all!"

  • Adaptation Dye-Job: His hair went from red as a child to black as an adult.
  • Finishing Each Other's Sentences: When Mary comes back, he utters "Mary..." and Jane finishes with "...Poppins!".
  • Kid Hero All Grown-Up: More than two decades have passed since Mary Poppins entered his life and left, and he grew up accordingly.
  • Like Father, Like Son: Like his father, he has grown a mustache, fathered children, is Married to the Job, and lives in the house on Cherry Tree Lane. And his children run off in the park the way he and Jane did as kids.
  • Manchild: Aside from his job, Michael seems utterly unable to handle any adult responsibility. Even before his wife died, he did very immature things like drawing on the back of extremely important papers and then discarding them.
  • Men Can't Keep House: His late wife used to manage the house, so he's playing catch-up. Played for Laughs when he forgets to do stuff like grocery shopping. Played for Drama when he neglects the household finances which include things like making payments on the loan he took out against his house.
  • Porn Stache: He has grown such a mustache.
  • Took a Level in Dumbass: There's no excuse for Michael using something as important as his dad's stock certificate as drawing paper and then carelessly tossing it in with his other drawings then forgetting about it.
  • When He Smiles: He looks bereft after his wife dies, but he manages a genuine smile when Mary Poppins comes back to Cherry Tree Lane and greets her.

     John and Barbara Banks 
Jane and Michael's baby twin siblings, who only featured in the books.
  • Adapted Out: They don't feature in any adaptations.
  • Alliterative Name: The girl's name is Barbara Banks.
  • Baby Language: Before their first birthday, they could talk to each other in a "language" that older people (except Mary) couldn't understand.
  • Growing Up Sucks: They didn't look forward to their first birthday at all, since it meant losing their ability to talk to animals and the wind.
  • Speaks Fluent Animal: Before their first birthday, they could both talk to animals.

     Annabel, John and Georgie Banks
"But we don't need a nanny. Mother taught us to look after ourselves."

Film actors: Pixie Davies (Annabel), Nathanael Saleh (John), and Joel Dawson (Georgie) (Mary Poppins Returns)

Michael's children. Annabel and John are twins, while Georgie is the youngest child.

  • Adorably Precocious Child: Annabel and John both tend to act like they're older than they are, and when Mary Poppins arrives they're both dismissive of her at first since they think they're too old for a nanny. However, the fantastic adventures she takes them on makes them mellow out considerably. The death of their mother is likely the reason why they try to act mature and responsible.
  • Big Brother Instinct: Annabel and John are quite protective of Georgie and each other. When Georgie is abducted, they work together to get him back. Even before Mary Poppins arrived, they were looking out for each other.
  • Canon Foreigner: None of the children appear in the P.L. Travers books or previous adaptations.
  • Cheerful Child: Georgie is the most cheerful and innocent of the three children, and he's not as concerned about being mature as his older siblings are.
  • Dead Guy Junior: Georgie is named after his grandfather George Banks.
  • Fatal Flaw: Georgie doesn't know how to keep things to himself. In fact, this is how he blows his cover on both occasions.
  • Flat Character: One of the major complaints the film's detractors have is that none of the kids have distinct personalities like Jane and Michael from the first film. There's a reason all three of the kids have to share a character file.
  • Foil: Anabel and John are this to their father's characterization in the first film. The two of them are very respective and responsible, but having to take on more responsibility following their mother's death has caused them to forget how to have fun and act like regular kids.
  • From the Mouths of Babes: Georgie explains his misadventures in the park (leading to Mary Poppins) as so:
    Georgie: I was flying a kite and it got caught on a nanny!
  • Mythology Gag: Annabel and John are named after two of Jane and Michael's siblings in the novels.
  • Security Blanket: Georgie has a stuffed giraffe named Gillie to which he's very attached. His mother made Gillie for him before she passed away.

House Help


Film actors: Hermione Baddeley (Mary Poppins), Julie Walters (Mary Poppins Returns)

Ellen is the family housekeeper.
  • Actually Pretty Funny: She and Mrs. Brill humor Mrs. Banks by singing the suffragette song with her, in perfect harmony.
  • Adapted Out: Ellen was adapted out of the musical, replaced by Robertson Ay.
  • Hidden Depths: After the chimney sweeps surprise her, she starts dancing with one of them. It turns out she has a good rhythm!
  • Jerkass Has a Point: As she keeps pointing out, her job is to run the house, not watch the children. Any nanny worth her salt should be able to take care of a young master and miss without them running off. Her employers agree, given how Mr. Banks immediately runs an advertisement in the Times as soon as they learn what happened.
  • Jerk with a Heart of Gold: Ellen does seem crusty towards the kids, but she does care about them. When Katie Nana quits after Jane and Michael run away a fourth time, Ellen tells her to keep looking because what will the master and missus say about their children missing. Later, she happily sings with the kids and expresses concern when it seems Mary Poppins is about to be sacked. She and Mrs. Brill stand watch over the missus when Mr. Banks goes missing and Constable Jones has been summoned.
  • No Full Name Given: Her last name is unknown.
  • Odd Friendship: Implied with Mary Poppins. In the first movie, she's allowed to see some of the magic and happily waves the kids and Mary Poppins out. The sequel shows that, unlike most adults, she didn't forget and greets Mary Poppins when the latter rises up the stairs.
  • Scatterbrained Senior: In the sequel, Michael mentions she put his hat in the larder and a flour sack on the hat rack. He won't sack her, however, because she's family.
  • Seen It All: In the sequel, her only response to seeing Mary Poppins slide up the stairs is to greet her warmly.

     Mrs. Brill 

Film actors: Rita Shaw (Mary Poppins)

Stage actors: Jenny Galloway (original London cast), Jane Carr (original Broadway cast), Sally Ann Upton (original Australian cast), Claire Machin (2019 West End revival)

Mrs. Brill is the cook. She and Ellen run the household, and see the litany of nannies that come and go.
  • Actually Pretty Funny: She and Ellen straighten the suffragette sashes and march with Mrs. Banks as she sings about women's rights. Mrs. Brill has a pretty solemn expression while looking like she's trying not to laugh.
  • Battle Butler: Implied; when she sees the chimney sweeps invading the house, she goes, "They're at it again!" and tries to whack one with a frying pan.
  • Bus Crash: It's implied she died of old age between the first and second movie. Ellen takes over her cooking duties.
  • Composite Character: In the musical, she is a combination of both her and Ellen's film portrayals. She notably complains that she'll have to look after the children with no nanny (which Ellen does in the film), and has Ellen's cranky personality.
  • Deadpan Snarker: She's quite snarky about Katie Nanna, and is happy to see her out the door. She's even snarkier in the musical, especially towards Robertson Ay.
  • No Full Name Given: We never learn her first name in the movies or musical. Her first name is Clara in the books.
  • Took a Level in Kindness:
    • The movie starts with her and Ellen bickering about Katie Nanna leaving after the children have run off again. She and Ellen get along better under Mary Poppins's influence, opening the door for each other and singing with the children. At the end, she's trying to comfort Mrs. Banks if being terrible at it.
    • Downplayed in the musical, where she remains snarky throughout.

     Robertson Ay 

Stage actors: Gerard Carey (original London cast), Mark Price (original Broadway cast), Jack North (2019 West End revival)

Robertson Ay is the footman of the Banks household. Though omitted from the films, he is featured in the books and the stage musical.
  • Adapted Out: He doesn't appear in any English film adaptation, but he appears in the Russian film.
  • Related in the Adaptation: In the Russian film, he is Jane and Michael's uncle rather than one of their household servants.
  • The Slacker: Often times, he can be seen sleeping whilst doing his household duties.

Other characters

     Admiral Boom
"Storms are up at Number 17! Bit of heavy weather brewing there."
"Batten down the hatches, Mr. Binnacle! Rough seas ahead, I fear."

Film actors: Reginald Owen (Mary Poppins), David Warner (Mary Poppins Returns)

A neighbour of the Bankses and former Admiral in the Royal Navy. He had the roof of his house built like a ship and has a cannon fired by his first mate Mr. Binnacle twice a day, at 8 AM and 6 PM, causing earthquakes in the neighborhood.

  • Catchphrase: In the books, he tended to say, "Blast my gizzard!".
  • Cloudcuckoolander: He acts like his house is a ship.
  • Deadpan Snarker: He has a lot of comments on the Banks household, calls their nanny applicants a "ghastly crew".
  • Insane Admiral: Played for laughs; he likes to fire off a cannon every morning from the roof of his home in suburban London and shoots at the chimney sweeps with fireworks believing they are "Hottentots".
  • Officer and a Gentleman: He is very polite and has gentlemanly manners in the adaptations. He's generally nice in the books too, but he fittingly curses like a sailor (none of which is heard in the narrative).
  • Old Soldier: Given his mention of "Hottentots", it's likely that some of his military service took place in South Africa, probably during the Boer Wars of the 1880s and 1890s.
  • Meaningful Name: His last name is "Boom" and he likes to make explosions.
  • Unusually Uninteresting Sight: Despite his bizarre behavior and the inconvenience that comes from his constantly shooting off his cannon, the Admiral is respected and well-liked by his neighbors. Even Mr. Banks, who's constantly obsessed with order and things running smoothly, has fond, casual chit-chat with the Admiral on his way home from work, and seems to appreciate the clockwork precision with which he fires. Mrs. Banks and the household staff are quite used to the routine, and rather than complain about it, they simply do what needs doing to protect the household breakables; they'll put up with a twice-daily inconvenience if it means the Admiral is happy.

     Constable Jones

Film actor: Arthur Treacher (Mary Poppins)

The local policeman who comes and assists with the Banks family as best as he can.

  • Adaptational Intelligence: In the novels, he's the oblivious cop who is bewildered by Mary Poppins's magic. In the films, while it's unclear if he knows about Mary Poppins, he is a more competent police officer.
  • Adaptational Name Change: In the novels, he's known as Constable Egbert. He was renamed "Jones" in the film and is left unnamed in the stage musical.
  • Friend to All Children: Jane and Michael like him, and he makes sure to take them home safely. He also defends them when Mr. Banks wants to be stern.
  • Nice Guy: He makes sure Jane and Michael are brought home as soon as possible and tells Mr. Banks to go easy on them since they spent the whole afternoon tiring themselves out by chasing after a kite.
  • Police Are Useless: Subverted. He's the only adult besides Bert who finds the children when they go missing, and he brings them home straightaway. When Mr. Banks goes missing near the climax, he helps comfort a frightened Mrs. Banks.
  • Reasonable Authority Figure: We see him watching Bert's one-man-band to make sure there's no trouble, and then he finds Jane and Michael and brings them home.

     Mr. Dawes Sr.
"Fiddlesticks, boy! Feed the birds and what have you got? Fat birds!"

Film actor: Dick Van Dykenote  (Mary Poppins)

The old director of London's main financial center, and the greedy boss of Mr. Banks.

  • Actually Pretty Funny: When he gets the "Wooden leg named Smith" joke, he laughs so hard that he starts floating to the ceiling.
  • Anti-Villain: For all his crustiness, at worst he is insensitive and unwilling to listen to a child. He truly doesn't mean harm, and fires Mr. Banks because he thinks it's the only proper thing to do. The worst thing he does is to order his son to strip George of his dignity by destroying some of George's possessions in front of the board members, which, all things considered, wasn't as bad as it could've been.
  • Canon Foreigner: Dawes Sr. and his son were not in the original Mary Poppins books.
  • Defrosting Ice King: When Mr. Banks tells him the joke about a man with a wooden leg named Smith, he breaks into a fit of laughter before he dies laughing. Even Dawes Jr. mentions that he had never been happier in his life.
  • Die Laughing: When he finally gets the punchline of the "Wooden leg named Smith" joke, he laughs, and according to his son, he died laughing.
  • Dramatically Missing the Point: When Michael as a child protests that he wants to keep his tuppence to feed the birds and show kindness, Dawes Sr. tries to explain complicated concepts on the good things saving tuppence in a bank can do. Michael starts scratching his head in confusion.
  • Evil Is Petty: His reason for firing Mr. Banks is understandable considering the trouble the situation has caused; but the method of firing him, ruining all of his nice possessions, is incredibly mean spirited.
  • Four Eyes, Zero Soul: A Morally Bankrupt Banker who wears glasses.
  • Jerkass Has a Point: His points about having money in the bank to invest and grow ends up being proven true in the second movie, something Michael can appreciate with irony; George Banks invested Michael's tuppence, and the interest over twenty years is enough to save the house.
  • Jerk with a Heart of Gold: Despite earlier blaming George Banks and his children for causing a run on the bank, he has a change of heart just before he dies, and instructs his son to offer George a new position at the bank.
  • Late to the Punchline: He ponders over the "Wooden leg named Smith" joke at first before he gets it and flies up into the air, dying of laughter.
  • Morally Bankrupt Banker: He only cares about his bank making profits; downplayed in that he also cares about the customers and isn't all that bad in the end.
  • No Full Name Given: His first name is never mentioned, but because of the "Sr.", it must be the same as his son's, whatever it is.
  • Red and Black and Evil All Over: He wears a red scarf and a black suit and is a Morally Bankrupt Banker.
  • Sdrawkcab Name: At the closing credits, he's listed as Navkcid Keyd, which scrambles into Dick Van Dyke. Played straight with "Navckid" (Dick Van), while "Keyd" would be "Dyek" backwards, and "Dyke" inverted would be "Ekyd".
  • Unwitting Instigator of Doom: Just as Michael opens his fingers to reveal the tuppence, Dawes Sr. grabs it before Michael can officially give an answer. This leads to Michael and Jane fighting him for the tuppence, and causing the bank run.

     Mr. Dawes Jr.
"I may be circling the drain, but I still have a few steps left in me."

Film actors: Arthur Malet (Mary Poppins), Dick Van Dykenote  (Mary Poppins Returns)

The son of Mr. Dawes Sr. and one of the members of the board of their bank.

  • Anti-Villain: First film only. Like his father, he only wants what's best for the bank, and that narrows his viewpoint on what a child may want versus what a bank customer may want. George Banks talking about Mary Poppins and passing on the tuppence to Dawes Sr. had an impact on the son, who is smiling the next day.
  • Canon Foreigner: Neither he nor his father were in the original books.
  • Casting Gag: Dick van Dyke played Mr. Dawes Sr. in the first film. He plays his son in Mary Poppins Returns.
  • Cool Old Guy: He's blossomed into this in the sequel, having become an honest bank president who's much friendlier and more approachable than his father before him, and also dances like a pro despite his advanced age.
  • Defrosting Ice King: The last thing this normally ruthless and serious banker does in the first Mary Poppins film? Flying kites with the other bank employees, following the happy death of his father.
  • Even Evil Has Loved Ones: He cares for his father greatly, defending him when he thinks Mr Banks will hurt him and desperately calling for him to come down when he starts flying from laughter.
  • Everyone Has Standards: As he angrily tells his nephew, you don't increase bank profits by lying to people, especially when they are your own customers and employees. He takes it rather personally as well that Wilkins went after the Banks family, whose men were loyal workers, and that his nephew called him senile.
  • Honest Corporate Executive: He appears in Returns as that rarest of things, an honest bank president. In his "Reason You Suck" Speech to his nephew, he presents not just a moral argument against Wilkins' actions but also a business one - his dishonest practices are going to start scaring away customers in the long term.
  • Identical Grandson: In Mary Poppins Returns, he looks exactly like his old father from the first film (as he's played by Dick van Dyke and with very similar makeup).
  • Jerk with a Heart of Gold: In the first movie, he is last seen telling George that his father died laughing and surprisingly, does not resent George for it as he is glad that he died happily. He is now the chairman of the bank, and one of his first acts as chairman is to reintegrate George and make him a partner. By the time of Mary Poppins Returns, he is a totally changed man.
  • Just in Time: In Mary Poppins Returns, he makes an appearance at the very last moment to oust his nephew as chairman, get his job back, and save the Banks household
  • Morally Bankrupt Banker: Initially, he's just as ruthless a banker as his father, but more narrow-minded about what money might mean to a child. Averted in Mary Poppins Returns.
  • No Full Name Given: Seeing as he has a "Jr." in his name, he must be named after his father, but we don't know the first name of either of them.
  • Reasonable Authority Figure: Even after it is pointed out that the signatures are missing from the certificate, Dawes Jr. tells Michael that it is fine and he can still save the shares for his children.
  • Strong Family Resemblance: In the second film, he looks just like his father, only healthier and in better shape. Of course, being played by the same actor who portrayed Dawes Sr., this was a given.
  • Took a Level in Kindness: He's mellowed out in between the films, forgave Michael for his transgressions as a child, and saves the Banks family home by revealing that George invested the tuppence.

     Miss Andrew
"These children have been spoiled! I've arrived here just in time. By chance, I brought the punishment that best befits the crime."

Stage actresses: Rosemary Ashe (Original London play), Ruth Gottschall (Original Broadway play) Judi Connelli (Original Australian play)

George's childhood nanny who is affectionately nicknamed The Holy Terror. She is featured in the Mary Poppins books, beginning with the sequel Mary Poppins Comes Back, as well as the stage musical.

  • Adapted Out: She doesn't appear in any English film adaptation, but she does have a part in the Russian film.
  • Ascended Extra: Miss Andrew was prominent in only one chapter of Mary Poppins Comes Back and is never seen again until Mary Poppins and the House Next Door. In the musical, she gets her own two-part song and she becomes part of George's backstory per the books.
  • Babysitter from Hell: Her Villain Song is little more than her crowing about how she's going to treat the children under her "care" like shit.
  • Bad People Abuse Animals: Her pet lark doesn't seem too happy about being birdcaged for two years, at any rate. We can only wonder what Miss Andrew does to her pets, given how she treats children.
  • Berserk Button: She already disproves of Mary Poppins's approach to babysitting, but when she learns she's freed her pet lark, Miss Andrew gets pissed.
  • Big Bad: Miss Andrew is implied to have scarred George for life in his childhood and certainly makes things a living hell for the family when she returns.
  • Birdcaged: Her punishment in both Mary Poppins Comes Back and in the musical. Mary Poppins magically turns Miss Andrew's lark's old cage into a human sized one and traps her inside. In Comes Back, her lark Caruso carried her away and drops her outside the Banks household, where Miss Andrew calls for the next cab out of Cherry Tree Lane. As noted below, the stage show goes a bit further.
  • The Bully: For all her bluster about bringing up children to be pillars of society, she is ultimately little more than an abusive guardian who bullies her charges until they do as she says. Mary Poppins even lampshades it in their duet.
  • Child Hater: In her own words, she believes "children are better when they can be seen and not heard".
  • Cruel to Be Kind: She thinks she's this - after all, "spare the rod and spoil the child" - but in reality she's just plain abusive.
  • Dragged Off to Hell: After trapping Miss Andrew in the birdcage, Mary Poppins ends up sending her down to hell in the stage musical.
  • The Dreaded: You don't get called "the Holy Terror" for nothing.
  • Establishing Character Moment: In "Brimstone and Treacle", she very quickly establishes herself as a cruel, abusive Babysitter from Hell who loathes badly behaved children. Her methods include force-feeding the Banks kids disgusting things and threatening to send Michael off to boarding school!
  • Evil Counterpart: She's this to Mary Poppins, especially in the musical.
  • Evil Old Folks: She's old enough to have been George Banks's governess, and now she's out to give the next generation of the Banks children some brimstone and treacle.
  • Evil Reactionary: She has a special disdain for Mary Poppins's approaches to babysitting, calling them "newfangled methods" with such venom that it sounds like Parenthetical Swearing.
  • Gentle Touch vs. Firm Hand: The Firm Hand to Mary Poppins's Gentle Touch.
  • Greater-Scope Villain: She was George Banks's babysitter in the musical, and it's strongly implied that she's the reason why he's so troubled in the present day.
  • Hate Sink: Even more so than Katie Nanna, who, while very bumbling and fond of the bottle, was never shown to be outright abusive towards the Banks children. By contrast, Miss Andrews is an avowed Child Hater and a bully who wants to mold the children under her "care" into proper British citizens no matter how much abuse she has to put them through. To make matters worse, it almost seems like she enjoys it.
  • Sadist: In her Villain Song, she mentions she "seeks satisfaction from punitive action", though this trait quickly pales in comparison to her sheer hatred of children.
  • Stock "Yuck!": She's very enthusiastic about feeding the Banks children "brimstone and treacle and cod-liver oil".
    Michael Banks: Does it taste as bad as it smells?
    Miss Andrew: Worse!
  • Trrrilling Rrrs: "You've decided to come crrrrrrawling back!"
  • Villain Song: "Brimstone and Treacle", a waltz-like ode to authoritarian babysitting.
  • Well-Intentioned Extremist: She wants the children under her care to be well-behaved, but she accomplishes this by punishing them into submission rather than helping them grow as people and makes no secret about the fact that she hates them.

     William Weatherall Wilkins
"You're not giving Banks one more second to pay that loan!"

Film actor: Colin Firth (Mary Poppins Returns)

The president of the Fidelity Fiduciary Bank and the villain in Mary Poppins Returns. He is Michael's boss and Mr. Dawes Jr.'s nephew.

  • Adaptational Villainy: In Mary Poppins Comes Back he's just a nice old man who likes balloons.
  • Alliterative Name: William Weatherall Wilkins.
  • Ascended Extra: In Mary Poppins Comes Back, Wilkins was an “honorable” old gentleman who could not afford a balloon when he was a kid, but gets one as an adult. In the second film, he is a major character.
  • Big Bad: Wilkins is the film's villain, as noted above. A bank president who gladly engages in purposeful foreclosures and wants to repossess the Banks household.
  • Bitch in Sheep's Clothing: At first, William Wilkins comes off as a conventional bank president and is initially friendly to Jane and Michael when they visit the bank. Once they leave, his true colors show as he tears out their late father's records of being a shareholder and burns them in the fireplace. In the Royal Dalton Bowl, he is represented as a wolf who's just as duplicitous, making him a literal "wolf in sheep's clothing".
  • Character Tic: He has a habit of swinging his pocket watch.
  • Clocks of Control: Downplayed. Wilkins fits the personality of this trope to the letter, being the ruthless, stern, and manipulative president of a bank, and he seems to be very fond of his pocket watch, but his association with it mostly boils down to twirling the watch as a Character Tic.
  • Didn't Think This Through: Wilkins feebly protests his uncle's attempt to fire him by pointing out that the bank's profits increased under his administration. His uncle fires back that while this is true for now, he achieved this by betraying the trust of many of the bank's most valued customers, which will seriously hurt business in the long term. It's also implied that Dawes was disinclined to be merciful after learning that his nephew had been falsely telling people he'd gone senile.
  • Evil Nephew: He takes over Mr. Dawes's job as bank chairman after convincing people his uncle is too crazy to run it. Dawes demotes him at the very end though.
  • Fiery Cover-Up: After claiming he can't find a record of the Banks' shares, Wilkins rips out the relevant page and throws it into a fire. He then requests all of the Banks family's financial records be brought in so he can destroy them as well.
  • For the Evulz: There is no specified reason for his actions other than pure greed.
  • Hate Sink: He is the Chairman of Fidelity Fiduciary Bank who takes advantage of London's slump to repossess at least 19 homes and now sets his sights on doing so for the Banks home too. Wilkins has no compulsion about doing so despite likely putting multiple families out on the street purely for profit. He's extremely unrepentant about it to the point that his own uncle fires him at the end of the movie. As if to drive down the point, his balloon sinks while everyone else flies up to the sky with their balloons.
  • Heel–Face Return: His last appearance after being ousted by his uncle and storming off is in the park, buying a balloon like everyone else, but his fails to take off. However, the Balloon Lady tells him there's nowhere to go but up, suggesting he may eventually mend his ways.
  • Morally Bankrupt Banker: Even more so than his uncle and grandfather in the first film. He convinces Jane and Michael that he is willing to help them save their home. On the contrary, he's the one who wants to repossess it personally, destroying George Banks's records of owning shares. As stern as his family members were about making profits in the first film, they never did anything illegal. As his uncle tells him, they made the bank's profits by smartly investing the money with which their customers trusted them, not by taking advantage of the ones struggling financially and seizing their property.
  • Villainous Breakdown: Wilkins starts off smug that he had denied Michael the chance to save his home. But when Mr. Dawes reappears and starts dressing him down for betraying his trust in him to look after the bank, Wilkin feebly protests that he nearly doubled the profits of this bank, only for his uncle to fire back that he did so by betraying the trust of many of the bank's most valued customers (which is what built this bank in the first place), and wringing the money out of their pockets. Finally, when his uncle fires him and has him escorted to the door, Wilkins throws a huge, childish temper tantrum before storming out.
    Get OFF! (violently pushes off the two men escorting him to the door, then turns to Mr. Dawes Jr.) YOU'RE NOT FIT TO RUN THIS BANK!!

     Katie Nanna
"Those little beasts have run away from me for the last time!"

Film actress: Elsa Lanchester (Mary Poppins)

The predecessor of Mary Poppins as nanny of the Banks children.

  • Adults Are Useless: Utterly terrible at her job, losing the kids four times and leaving without a second thought of it. George remarks that she was no better than all the previously hired nannies, and so takes it upon himself to find a more competent one.
  • The Alcoholic: Implied with George's comment about "confusing efficiency with a liver complaint" and Michael's disgust at the idea of a nanny who "smells like barley water".
  • Ascended Extra: Katie Nanna has a slightly larger presence in the film. In the first Mary Poppins book, she is only mentioned in passing, as she had already left prior to the book's events.
  • Hate Sink: Katie Nanna is the last kind of person you want to entrust with your children. She mentions that she has lost the children a grand total of four times during her service with the Banks family and refuses to accept any of the blame, instead insisting that the children are beasts and that it is all on them for getting themselves lost. She even packs up and leaves the Banks residence while they are still missing! On top of that, she has the nerve to demand her pay before storming out bags and everything. The only reason Ellen tries to dissuade her is to because of the fact that she ends up having to look after the children when there are no nannies present. Mrs. Brill, however, is not the least bit upset to see her out. Then the comments both George and Michael made implied that she drinks on the job, which may explain how she kept losing the kids. Downplayed in the musical, where Katie Nanna is seen for all but two minutes, nearly dragging the kids home before they ditch her. She then quits per the film.
  • Never My Fault: She is completely nonchalant about how poorly she has done keeping track of the children, blaming them for getting in to mischief and apparently making no effort to bring them back before leaving. Winifred even calls her careless for this latest incident, but Katie Nanna remains straightfaced and pompous about it all the while.
  • Screw This, I'm Outta Here: Upon losing track of the children for the fourth time, she leaves without so much as a damn given for the fact that they were still out and about in the park.
  • Small Role, Big Impact: Three minutes of screen time and yet she as a character represents just how wild and mischievous the Banks kids are. Also her quitting the nanny role and leaving the position open for the titular character doesn't hurt either.
  • Special Guest: Elsa Lanchester was no small star, and she appears for barely three minutes in the 1964 film.

     The Bird Lady 
Played by: Jane Darwell

  • Homeless Pigeon Person: She's a poor old women who sells bread crumbs to feed the pigeons with on the steps of St Paul's Cathedral. Later on in the movie, Mr. Banks prohibits them from buying birdfeed from her with the tuppence he was going to have them invest at the bank. Close to the end, when Mr Banks soberly walks through London to the bank to be fired, he comes across the empty steps of the cathedral, with the heavy implication that she died, and that his children will never show kindness to her thanks to his callousness.
  • Killed Offscreen: Maybe? The Dark Reprise of Feed The Birds that plays when George comes across the cathedral and finds the steps she sits on empty suggests that she died, but it isn't outright confirmed.

Alternative Title(s): Mary Poppins Returns