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Characters / Ratchet & Clank: Supporting

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A list of the side characters in the Ratchet & Clank series.

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Ratchet & Clank (2002)

    The Plumber
Plumbers don't just go jumping down pipes all willy-nilly! That'd be ridiculous!
English voice by: Neil Flynn (PS2 games and Secret Agent Clank), Jess Harnell (Future games onwards)
Japanese voice by: Katsuhisa Hōki

An eccentric waterworker with a tendency to pop up anywhere Ratchet and Clank go, no matter how improbable it seems.

  • Absentee Actor: The only games in the series where he's absent are Deadlocked and Quest for Booty, and even his absence in the former is handwaved in a post-credits message as him being busy dealing with a "sump pump emergency in the Rygyllian Nebula" and promising he would return in later games.
  • Almighty Janitor: He can fix anything and will go anywhere where such a job is available.
  • Chekhov's Gun:
    • The 3 3/4 centicubits hexagonal washer in Tools of Destruction.
    • In A Crack In Time: "I wouldn't risk any more than six minutes."
  • Ascended Extra: Downplayed since he still only makes minor appearances. Originally only a minor character, he now utilizes Offscreen Teleportation, sees into the future, and is medium aware.
  • Characterization Marches On: He's fairly grumpy in the first game, being one of the many minor characters who demand money from Ratchet and Clank. In the following games, he's noticeably nicer to the duo and by the HD games it's rather jarring to remember that he demanded payment from the main characters when he's now a pretty affable, generous, and ultimately helpful character. His first appearance also revolved around him needing money to get off the planet but now he's capable of Offscreen Teleportation.
  • Cloud Cuckoolander: He is obsessed with plumbing and is collecting sewer crystals to give his wife a necklace of them, said crystals being formed from something he says we're better off not knowing what it is.
  • Everyone Calls Him "Barkeep": His real name is never known.
  • Fourth-Wall Observer:
    • In "Future: Tools of Destruction,"
      Plumber: Almost didn't recognize you in high-def!
    • And also in the PS4 game : "See you in the next reboot!"
  • Phrase Catcher
    Ratchet: Look, the plumber's back!
  • Recurring Traveller: Takes this to extremes in A Crack in Time, where he appears inside Clank's subconscious.
    • goes even further in the reboot where he implies that he's not a reboot version of the plumber, but is actually the same plumber from the original games, meaning that he somehow traveled to an alternate universe just to keep showing up in the game.
  • Sequel Hook: Done not-so-subtly in Going Commando.
  • Spirit Advisor: In A Crack in Time, see above.

    Big Al

English voice by: Chris Hatfield
Japanese voice by: Yasuhiro Takato

A mechanic and inventor who occasionally assists Ratchet and Clank in their adventures.

  • Gadgeteer Genius: He really is very intelligent and skilled with computers and machines.
  • Hollywood Cyborg: After being blasted by Ace in Deadlocked.
  • Hollywood Nerd: Typical example, he lisps, he's into video games and comics, and he's obsessed with mechanical problems.
  • Not So Above It All: Even Al falls for one of DreadZone's slanders towards Ratchet, when they claim that he crashed a tanker into Aquatos and killed baby seals. Al responded to the horrific images by grabbing Ratchet and asking him "What did Little Coco ever do to you?".
  • Robosexual: Implied. Al is shown to have feelings towards Helga (who likes him in return), and once told Merc and Green that he married Courtney Gears.
  • Techno Babble: An example so big, that Ratchet is unable to get through to him, requiring Clank to help, as he "speaks nerd".

    Helga von Streissenburgen
English voice by: Mona Marshall
Japanese voice by: Kujira

Qwark's fitness trainer, known for her "sensual powers of seduction".

  • Acrofatic: Despite being quite fat (for a robot), she's still apparently quite fit and can be seen doing jumping jacks effortlessly.
  • Brawn Hilda: She's a robot built for service and for training.
  • Informed Attribute: Both her reputation for being physically fit and her "sensual powers of seduction" — she's not only physically obese, but she's also got quite an unpleasant personality.
  • Jerkass: Universally looks down on the heroes as pathetic weaklings, even though they've proven themselves heroes time and time again.
  • Jerk with a Heart of Gold: However, Helga will comment on a few items Ratchet obtains with positive manner, and is shown to hold feelings towards Big Al and Qwark. Heck, when Qwark seemingly dies in Up Your Arsenal, shes completely heartbroken and sentimental about him.
  • Ladies and Germs: Helga herself invokes this. When Qwark addresses the Q-Force as "ladies and gentlemen...", she glares angrily at him (and perks up again when he hastily name-checks her), implying that she considers herself neither.
  • The Load: While every other member of Q-Force provides aid at some point, all Helga does is force you to run a tutorial to "earn" the gadgets she's supposed to just give you.
  • OOC Is Serious Business: She and Qwark are implied to be an item, and at Qwark's funeral in Up Your Arsenal, the normally tough, no-nonsense Helga completely breaks down in tears while delivering his eulogy.

    Skid(d) McMarx(x)

English voice by: Neil Flynn (2002 game and Up Your Arsenal), Jess Harnell (2016 game)
Japanese voice by: Wataru Takagi

A professional surfer-dude type hoverboarder with "nerves of steel".


Ratchet & Clank: Going Commando

    Abercrombie Fizzwidget
English voice by: Jim Ward
Japanese voice by: Yu Shimaka

Owner, founder, and CEO of Megacorp.

  • Big Bad: For the second half of Going Commando until we learn from the infobot that he's really Captain Qwark pretending to be Fizzwidget.
  • Bound and Gagged: Spends the entire game tied up in a supply closet.
  • Delusions of Eloquence: Peppers his speech with malapropisms which, while sounding fancy, make absolutely no sense at best and are legitimately made-up words at worst. Subverted when it's revealed that the Fizzwidget in-game was actually Qwark in disguise; the real Fizzwidget seemingly lacks this trait completely.
  • The Ditz: Subverted. It turns out all his malapropisms were Captain Qwark trying to sound like the genuinely erudite Fizzwidget.

    Slim Cognito
Slim Cognito (or all we get to see of him, anyway).
English voice by: James Horan, Patrick Seitz (2016 game)

A shady character (literally, all you see are his eyes) who deals with illegal modifications in the Bogon Galaxy. He shows up in the Solana Galaxy in Up Your Arsenal after "accidentally" selling a mod for a Suck Cannon to a minor. It's probably best that we not know anything more.

  • Black Market: In Going Commando and Up Your Arsenal he runs these, giving mods for weapons and Old Save Bonus weapons, respectively.
  • Composite Character: His name is used for the RYNO dealer in the re-imagining.
  • Conspiracy Placement: Has his own commercials.
  • Fell Off the Back of a Truck: Slim's stock in trade.
  • Karma Houdini Warranty: His stock and trade is illegal weapons sales yet he went unpunished for this until Secret Agent Clank, where he's incarcerated in the same prison as Ratchet.
  • Noodle Incident: Between the second and third games, Slim fled for Solana because he got in trouble with the Bogon police for selling a Suck Cannon mod to a child. Note that Slim has no problems doing business with minors, and Ratchet himself is 15 in Going Commando, and 16 in Up Your Arsenal.
  • Punny Name: His name is a play on the word incognito.
  • Put on a Bus: He's not present in the Future trilogy and beyond except for the reimagining, with his role being given to the Smuggler. His absence is at least handwaved in Tools of Destruction: he's currently incarcerated in Zordoom Prison for showing his Class-B Gravity Cannon to a group of female Tumfoids during a rock concert in Meridian City.
  • The Unseen: All you ever see are his eyes.
    • The re-imagining averts this by merging his character with the RYNO dealer from the first game. In other words, he's still the RYNO dealer in appearance, but with Slim Cognito's name. Ironically, we can see all of the RYNO dealer except for his eyes.


Ratchet & Clank: Up Your Arsenal

English voice by: Jim Ward
Japanese voice by: Shiro Saito

Qwark's one-eyed Floranian monkey.

    Galactic Rangers
English voices by: Michael Bell and Chris Hatfield

Cowardly robots who protect the Solana Galaxy. They think Ratchet is their sergeant.

  • Arm Cannon: They have a plasma cannons built in their left arms.
  • Art Evolution: The Galactic Ranger robots appear in the 2016 reimagining as backup to the main Rangers, but they are so heavily redesigned, that they're unrecognizable from how they appeared in Up Your Arsenal. They basically look like a mass-produced version of Cronk.
  • Big Damn Heroes: During the boss battle with Dr. Nefarious.
  • Casting Gag: Michael Bell is probably best known for his work voicing Prowl, so to again hear him voicing robotic soldiers-cum-police officers is no coincidence.
  • Guest-Star Party Member: Assist Ratchet throughout various planets, including Mylon.
  • Redshirt Army: In the 2016 reimagining, they assist the Rangers during the Aleero City assault. They're mostly there to give the bad guys something to blow up.
  • Southern-Fried Private: In Arsenal at least, they all have Texan accents.
  • Took a Level in Badass: They manage to bravely take out some of Dr. Nefarious's strongest robot mooks with just a few hits on Mylon.

Ratchet: Deadlocked

    Dallas and Juanita 
Dallas Voiced By: Daran Norris (Deadlocked), Brian Dobson (film), David Kaye (2016 game) (English)
Juanita Voiced By: Nika Futterman (English)

Announcers for DreadZone and Vox News who appeared in Ratchet: Deadlocked. Known to mock and slander Ratchet throughout the game.

  • Cry for the Devil: A negative and in-universe example. They symphonize with Courtney Gears being attacked even though she had helped out with an attempted galaxy-wide genocide. It is unknown if their reactions are genuine, however.
  • Dub Name Change: In the French version of the 2016 movie, Dallas is voiced by French-Greek journalist Nikos Aliagas. As a result, his name was changed to "Nikas Aliagos" in the French dub.
  • Ship Tease: A very non-subtle one.
  • Good All Along: They actually respect Ratchet, but have to slander him because Vox will kill them otherwise.
  • Those Two Guys: Constantly appear to report and commentate, but don't really do much for the plot.
  • You Have Outlived Your Usefulness: It turns out that even Dallas and Juanita are being held against their will by Vox towards the end, being forced to slander anyone who isn't an Exterminator (especially Ratchet), and when Vox forces Deadlock collars on them too, they stop slandering and outright encourage Ratchet to save them.

    Eugene, Vernon and Lucy
Eugene, Vernon, and Lucy, wearing their superpowered pajamas.
Eugene and Lucy Voiced By: Mona Marshall
Vernon Voiced By: Nika Futterman

Three children who are used by Vox for his commercials for DreadZone. They're all big fans of the show, and especially Ratchet.

  • Hero-Worshipper: The trio become fans of Ratchet as the game advances, even cheering for him after Ace is defeated. Asides him, Vernon is also a fan of Reactor (and even appears alongside him in an advertisement), and Eugene is a Secret Agent Clank fan. Lucy, on the other hand, holds Villain-Worshipper towards Courtney Gears, though it is unknown if she is aware that Gears is an Evil Diva who willingly crossed the Moral Event Horizon in her last appearance.
  • Those Two Guys: These three kids appear in interludes and in commercials. The only thing they do for the plot is confirm that Ratchet is gaining popularity despite all the marketing and merchandise for Ace Hardlight.

English voice by: Jim Ward

The first of the Exterminators that Ratchet faces in DreadZone.

  • The Ahnold: He's a big guy with a deep Germanic accent. Take your guess as to who he's supposed to be a parody of.
  • Deadly Euphemism: Used in reference to him, rather than by him.
    Ace Hardlight: Shellshock was too slow and too stupid to be an exterminator. He should have been retired years ago.
    [Vox glances at the vid-screen showing Shellshock's smoking, mangled remains]
    Gleeman Vox: Well, he's retired now.
  • Fallen Hero: The manual states that he used to be a war hero.
  • Villainous Friendship: With Reactor, they used to carpool together and worked together to design one of the arena challenges.
  • What Happened to the Mouse?: Shellshock's ultimate fate is left unknown after his battle with Ratchet. The board classifies him as "Deceased", but given Ace was also listed as "Deceased" and revealed to be alive afterwards, it may be possible that Shellshock survived and eventually escaped DreadZone. The same goes for Reactor and The Eviscerator.
  • Would Hit a Girl: Defeated the Omega Twins, who were teenage girls, and was proud of it.

English voice by: Phil Morris

The second of the Exterminators that Ratchet faces in DreadZone.

  • Badass Teacher: Once taught in a school before his fame as an Exterminator.
  • Dating Catwoman: According to his documentary, Reactor once dated Courtney Gears, but she's appalled by his Nice Guy personality, and only starts to pay attention to him when he became an Exterminator. Though it is unknown if he's aware of her alliance with Dr. Nefarious.
  • Does Not Know His Own Strength: In the advertisement for the tradable cards, Reactor tries to HI five Eugene, but accidentally knocks him aside.
  • Nice Guy: Outside of the arena, Reactor is quite humble and was a teacher in his past.
  • Punch-Clock Villain: His documentary confirms that he's not really a bad guy. For example, he does love children.
  • Token Good Teammate: He's the only Exterminator to be caring of others than himself, as shown with his kindness towards children and his ex-girlfriend.
  • Villainous Friendship: With Shellshock. The two used to carpool together, and they worked together to design one of the arena challenges. Strangely, he does not show any anger toward Ratchet for defeating Shellshock.

    The Eviscerator
The third of the Exterminators that Ratchet faces in DreadZone.

  • Hidden Depths: He does not get much backstory compared to the other exterminators, but it's stated that he's a very skilled chef.
  • Silent Antagonist: The manual states that when asked a yes or no question, he disembowels a robot for yes and makes a robot eat its own left arm for no.

Ratchet & Clank Future: Tools of Destruction

    The Smuggler 
English voice by: Jess Harnell
Japanese voice by: Hiroshi Shirokuma

As his name implies, he's a somewhat shady type with access to all sorts of weapons and gadgets. Despite his criminal leanings, he's there to help Ratchet - for a price, of course. Only appears in the PS3 ventures.

    Mr. Zurkon
Yoo hoo, Mr. Zurkon is looking to kill you.
English voice by: Marc Graue (Mr. Zurkon); Ali Hillis (Mrs. Zurkon); Nika Futterman (Zurkon Jr./Into the Nexus); Sam Riegel (Zurkon Jr./Ratchet & Clank 2016 game)
Japanese voice by: Yutaka Aoyama

A recurring character and weapon who debuted in Tools of Destruction. Best known for his sadistic comments whenever he is in play.

  • Ax-Crazy: Mr. Zurkon loves killing things, as does his family.
  • Attack Drone: He is a deployable drone who attacks any nearby foe.
  • Badass Boast: About half of Mr. Zurkon’s comments consist of these, and the rest of his family is just as fond of them.
    ”Ha! Mr. Zurkon needs no measly nanotech to survive! Mr. Zurkon lives on fear.”
  • Badass Family: Mr. Zurkon gets to bring his whole family alongside him in Into the Nexus, and Mrs. Zurkon and Little Zurkon are just as badass and sadistic as he is.
  • Conservation of Ninjutsu: The reboot features enemy Mr. Zurkon units that are far weaker than the one you use. In return, the Mrs. Zurkon you fight as a boss is a Humongous Mecha.
  • Killer Robot: As Zurkon himself is wont to say "Mr Zurkon lives only to kill."
  • Large Ham: Constantly boasting, threatening, or hurling insults with some level of dramatic flare.
  • The Nicknamer: He addresses Ratchet as "furball".
  • Third-Person Person: Mr. Zurkon requires no pronouns.
  • Took a Level in Badass: Can be upgraded to Zurkon the Destroyer in A Crack in Time.

Ratchet & Clank Future: A Crack In Time

English voice by: Richard Steven Horvitz
Japanese voice by: Yuichi Nagashima

A Terachnoid introduced in A Crack in Time. Originally working for Dr. Nefarious to help with the creation of the Hypersonic Brainwave Scramblers, and reappears in Into The Nexus.

  • Evil Genius: While allied with Dr. Nefarious
  • Greed: According to the trivia, Pollyx Industries was founded to research the Zoni, but Pollyx himself sold the knowledge to Dr. Nefarious for money.
  • Heel–Face Turn: Pulls an Enemy Mine with Ratchet in Into the Nexus.

A Terachnoid who serves as an ally to Azimuth. Only appears in A Crack in Time.

  • Noodle Incident: All we know is that Azimuth saved him from becoming food for the Agorians in the past. Why this happened, we do not know.
  • The Mole: Jarvis works for Pollyx, who's allied with Dr. Nefarious, but helps Azimuth out in the Battle of Axiom City.
  • Techno Babble: Not as bad as Big Al, though.


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