Official head of the Sugar Pine 7 and narrator of the videos.
- Character Narrator: Steven adds voiceover narration to the videos as part of the editing process, allowing him to explain things that happen off camera and to make additional jokes.
- Cloudcuckoolander's Minder: To Cib, often sharing the role with James.
- Comedic Sociopath: His commentary frequently Crosses the Line Twice...
- Comically Missing the Point: ... or veers into tangents that highlight his Skewed Priorities.
- Case in point: "The only thing to fear..." features Parker violently vomiting up black ooze as he's getting exorcised. Steve's only concern is that he'll stop using his curse and Demonic Possession as an excuse not to sell posters.
- First-Person Smartass: In his narrations.
- Heroes Love Dogs: Although "hero" might be a stretch, he describes James' dog Vinny as "God's perfect creature," and has two small dogs of his own.
- It's All About Me: He refers to himself as the "A-tier" of the Sugar Pine 7 crew, with Cib and James being the "B-tier" and everyone else as "C-tier".
- Mock Millionaire: Claims to be a member of the One Percent. In "No More Jeremy." he is forced to reveal he isn't rich, he just has more money than Cib.
- Performance Anxiety: Every time he's on a stage or in front of someone else's camera, owing to his social anxiety.
- Team Dad: He regularly has to mediate the sibling-like squabbles between Cib and James, and functionally parents Cib despite being roughly the same age. He also expresses the most concern about the team's mental states, because he's their boss and has to manage their poor performance.
- "Well Done, Son!" Guy: Comes to realize he is one in "My dad's new girlfriend."
Clayton "Cib" JamesSteve's best friend, who is... off.
- The Alleged Expert: Claims that, by virtue of being Canadian, he has wilderness survival skills and can identify wildlife.
- He also claims to know how to fix a toilet because his grandfather's a plumber. He doesn't.
- Ambiguously Bi: While he has a girlfriend, Cib tries to get Steve (or the nearest male) naked when he's drunk.
- Canada, Eh?: Most of his weirdness doesn't tie into his being Canadian at all, until he gets to the wilderness. Of course, Steve's impressions exaggerate his accent.
- Cassandra Truth: When he tells the group Parker came to see him in "The whitest lie.", nobody believes him. Justified given that it's Cib.
- Cloud Cuckoolander: While all of Sugar Pine 7 is strange, Cib is arguably the strangest. The more he speaks, the less sense he makes. The more anyone else speaks, the less he understands.
- Comically Missing the Point: When Steven sends an email notifying the team that Devin will be the acting CFO while he is out, Cib assumes that Steven was putting him in charge simply because he was the one who received it (despite only being copied on it). This leads to Cib firing everybody and nearly being knifed by a distraught FAJAM.
- Creepy Shadowed Undereyes: As explained on the Always Open podcast, he has allergic shiners, meaning that poor circulation causes blood to naturally pool under his eyes and give them this effect.
- Disney Death: He's briefly killed by the pentagram curse when Parker takes a bullet in "Eye for an eye." However, his curse is transferred offscreen to Andrew, reviving Cib at the start of "We unkilled Parker." and rendering Andrew comatose.
- "Flowers for Algernon" Syndrome: Undergoes this in "Happy Accident."
- The Gadfly: Starting arguments at-will could be considered his superpower.
- Instant Sedation: He has "Snapback Syndrome", which causes him to fall asleep as soon as he hears the sound of someone snapping their fingers.
- Karma Houdini: He killed Parker and faced no repercussions for it. He's also shown very little remorse, tried to pass blame onto other people, and confessed to it in front of witnesses in "Vaper's Anonymous".
- Manchild: Considers any emotional turmoil solved with a double scoop.Steve: "Cib's pride is something I would describe as a small boy who's been told he can be anything he wants to be — a cowboy, a princess... only now he's an adult, and can't do anything."
- The Millstone: Generally, he ends up being the source of most of the conflict in the office, often through his Insane Troll Logic or complete obliviousness to the world around him. Subverted on occasion when his outside-the-box thinking actually saves the day... from a mess he usually made in the first place.
- Toxic Friend Influence: With regards to vaping. He single-handedly broke the sobriety of an entire Vaper's Anonymous meeting, and got Sami Jo's mother to vape in "Cib got engaged."
- Voice of the Legion: After the pentagram curse jumps to him.
James DeAngelisThe Sugar Pine 7's camera man.
- Berserk Button: Vinnie goes missing in "Bad dog." He thoroughly beats and nearly shoots Parker and Jeremy over it.
- Bunny-Ears Lawyer: Inverted Trope - according to Steve he's a terrible cameraman and keeps leaving early (even booking a vacation in Hawaii when he was supposed to be on a "mission"), yet he's still employed.
- Comically Cross-Eyed: Has what Steve calls "Circus Eyes".
- Dark and Troubled Past: Implied to have had a very violent and not entirely legal past.
- While it's also strongly implied that he lied about being a water warrior, he does display some impressive (if less than reputable) skills, such as fighting, counter-interrogation and body disposal.
- "Death of a water warrior." not only reveals that he's an orphan, but only an honorary water warrior, having idolized one he met as a child.
- Enraged by Idiocy: Outright admits he wants to kill Alfredo most of the time, and has tried to kill Cib more than once.
- Expository Hairstyle Change: Downplayed. He takes off the beanie and reveals his hair at the end of "Death of a water warrior." and doesn't wear it again in episodes following.
- Hero of Another Story: Got drafted by NASA, to lead. Subverted when it's revealed he was never officially a water warrior, and his frequent "missions" were actually vacations.
- Knight in Sour Armor: Is, without a doubt, the most world-weary and cynical man in the office.
- Parental Abandonment: "Death of a water warrior." reveals he was dropped off at a group home as a baby, and stayed there until he turned 18.
- Shell-Shocked Veteran: Claims to be a former water warrior and particularly in earlier videos shows signs of PTSD.
- 10-Minute Retirement: Zig-zagged. He hadn't shown up to the office in 5 days by the events of "Return of a friend." and attempted to quit via e-mail after "Death of a water warrior." Of course, he had shown up in the episode previous.
Parker McGhghySteven's friend and coworker, appearing to be in charge of the merchandise and shipping.
- Back from the Dead: Climbs out of his grave at the end of "Day of the dead dude.", after Autumn steps in a pentagram.
- Butt-Monkey: To say Steve tolerates him would be a stretch, and he ends up taking much abuse (like getting his nose broken by James accidentally, being waterboarded by Steve intentionally, or being cursed by a psychic... ambiguously).
- Parker claims to know what Hell's like... and "it's actually kinda nice." Steve immediately points out that that means even the pits of Hell are better than Parker's current life.
- The Danza: Apparently, he's the sole subversion of the main cast, as his actor's surname is Coppins.
- Designer Babies: According to Jeremy, Parker was grown in a lab "from goat DNA and the boil of a child who smoked way too many cigarettes and a lot of UV rays and soil." The process was quite expensive.
- Demonic Possession: He was cursed by a psychic during the trip to Idyllwild, which led to this for a time.
- Dogged Nice Guy: For Sami Jo. As a result, she grows to confide in him about her relationship troubles with Cib, although the two remain Just Friends.
- Extreme Doormat: According to Steve, his response to being upset with Steve is to aggressively compliment him.
- First-Name Basis: His last name is shown on his headstone, immediately prior to his resurrection.
- Hopeless Suitor: Claimed to fall in love with Sami Jo as soon as he saw her. On her first date with Cib. Despite never having spoken to her.
- Killed Off for Real: Appears to have been killed by Jeremy and left in the desert in "I'm tired of good times.", only to show up again a few episodes later. Then Cib mercilessly bashed his head on a table corner at the end of season one. Subverted again when he returns several months into Season 2.
- The Other Darrin: Occasionally gets a cool upgrade (where he looks frighteningly like Rickey Mizuno), but this never lasts.
- Real Life Writes the Plot: His contract with Disney ate a lot of his time and led to his character's death at the end of season one. He eventually found time and returned from the dead later in Season 2.
Autumn FarrellThe main video editor. She has what appears to be an altar to Anubis in her room, and according to James, worshiping Ra may be the reason she was struck deaf.
- Aw, Look! They Really Do Love Each Other: Despite the flack she gets in the Sugar Pine 7 office compared to the Funhaus office, she chose to return to Sugar Pine 7 because she legitimately enjoys their company.
- Discard and Draw: At the beginning of "Akrasia", James works out a remedy that trades her sight for her hearing back, then her sense of smell for her sight back.
- Ill Girl: She starts to become this after standing in the pentagram in "Day of the dead dude." It's implied to be due to Balancing Death's Books for Parker's resurrection.
- MayDecember Romance: A 13-year gap with Bruce Greene. In-story, given she was cursed at the time, she doesn't remember when that happened.
- Ms. Fanservice: Usually subverted as she dresses modestly, but she got Alfredo's name tattooed on her butt in "The naked episode." as part of their Streamy Awards campaign. According to Steven, it was her idea.
- Not So Above It All: She starts spending more time in front of the camera near the end of Chapter 1.
- The Quiet One: She usually keeps her headphones on and edits, even during their RTX panel, so she doesn't respond to much of what the guys are saying to or around her. It's later revealed that she's legally deaf, until the end of season one.
- Also on the podcast, although this is mostly because she's on a podcast with three loud, rambunctious boys.
- Spear Counterpart: Steve mentions in "I hired Autumn and here's why." that he's excited for the day she finally meets Matt Pe/\ke. She finally does as of "Funhaus stole our editor."
- Fan Nickname: Fans have taken to calling her "/\utumn" as a result of the comparison.
- Unfazed Everyman: Autumn doesn't bat an eye at any of the inane, insane, or insulting things said or schemed up by the man children she works with.
- Weirdness Censor: In "Day of the dead dude.", she accidentally steps in a pentagram, promptly catches on fire, and is more annoyed that she can't move her feet out of the circle. Compare this to James' and Cib's immediate (even violent) reactions to stepping into the pentagram in "Eye for an eye."
- Voice of the Legion: While cursed, implied to be a case of Demonic Possession.
JeremyOne of Parker's housemates.
- Even Evil Has Standards: "Finally Burying Parker" implies he's taken issue with Cib's Karma Houdini status.
- Evil Is Petty: Throughout Chapter 2, he refuses to help hide Parker's corpse in spite of his experience doing such, unearths it and leaves it in a public place, anonymously identifies it for the police, shows up at the office to taunt and terrify the crew, abducts Andrew from Florida in order to use him as a meatshield, and ultimately outs Steve and James' biggest secrets. While Jeremy would have legitimate reason to turn in his roommate's murderer (and accessories to murder), particularly ones who buried his roommate's body in his backyard despite his expressed refusal, he admits he didn't really care about Parker as a person and just wanted to get back at Cib for ruining a particularly expensive experiment. He never really gives a reason for getting everyone else involved.
- Kryptonite Factor: Pumpkins freak him out. Apparently they make him feel human.
- Luke, I Am Your Father: As James points out in "No more Jeremy.", Jeremy was technically Parker's father. However, he does not seem to have any fatherly attachment to Parker so much as the time and money put into making him.
- Nightmare Fuel Station Attendant: Idly sharpens knives and carries shovels. Was believed to have killed Parker in the desert, and is generally considered the most likely person on the team to be a secret murderer. His reaction to getting mowed down by a car? To stand up and calmly walk after it.
- Reality Warper: "Are you sure about that?"
- Andrew describes him in "Pumpkin Spice Therapy" as "a force of nature."
- Stalker Without a Crush: Often follows the main SP7 guys from a distance.
- Sunglasses at Night: Rare are the days that he's seen without them.Steve: "Even though I couldn't see him properly, I still realized that that was Jeremy — he's the only person that would wear sunglasses on a cloudy day."
- Villainous Rescue: While Michael Jarvis is shaking down Steve in "A taste of the good life.", Jeremy comes up from behind and turns the tables on him to retrieve Steve's glasses.
- What Is This Thing You Call "Love"?: He believes he was having a heart attack around his ex, Jenneth.
AndrewAnother of Parker's housemates.
- Boom, Headshot!: Panics after realizing Parker's a zombie and tries to lay him back to rest this way in "Eye for an eye." Unfortunately, Parker was bound to Cib at the time...
- The Bus Came Back: In "No more Jeremy.", he is seemingly teleported from Florida back to his house.
- Convenient Coma: Cib's curse inexplicably jumped to Andrew at the start of "We unkilled Parker." and put him under. Jeremy keeps him in his room under lock and key so Parker won't find out, implying he was responsible for the jump.
- Forgettable Character: Nobody in the group remembers his name or knows anything about him, not even his roommates.
- Nice Guy: Recorded a heartfelt video thanking Steve when he (incorrectly) believed the trip to Idyllwild was for his birthday. He showed the most genuine grief to news of Parker's death, but appears to have forgiven the perpetrator already. He tries to help Jeremy "feel alive" with no ill will after Jeremy abducted him.
- Screams Like a Little Girl: Given that he'd just seen his dead friend teleport across the street, it's certainly understandable.
- Younger Than They Look: "First Parker leaves, now James?" reveals he's thirteen.
AlfredoA freelance cameraman Steven hired. He's never seen in front of the camera, and perhaps that's for the best.
- Ambiguously Human: Bordering on Bizarre Alien Biology, depending on what you believe. See Gonk below.
- Apparently he has pincers. Which would help explain why Steve finds him so terrifying.
- "Harassment in the workplace." reveals that not only does he only have one eye, but when he drinks wine, there's more left in the cup than what he started with.
- In "A traitor in our midst..." he claims that he actually has sixteen eyes, but one of them falls out when he's thinking. Of course, this is Alfredo speaking.
- Can't Act Perverted Toward a Love Interest: Inverted. While he seems to have a terrible concept of what sex even is for other people (with him believing that Sami Jo hugging Parker was proof of a secret affair), "Harassment in the workplace." has him explain in detail the twisted things he would like to do to Autumn in his pursuit of her, to her face.
- Depraved Bisexual: Apparently has a Friends with Benefits situation with Jordan Maron, and enjoys getting hit on by Aleks from Cow Chop. On the other hand, he all but stalks Autumn; see above.
- Gonk: While he's never seen on screen directly, Autumn describes him as looking "like three men falling off of each other."
- "We found a dog." shows the audience his shadow as he speaks. There is something cartoonishly wrong with his head shape — as in, literally out of a poorly-drawn comic. His head appears to be conical with no visible neck. His nose is at least a foot long and curved like a proboscis, his lips point out about half as far, and the gap between them is an indent in the skull.
- Yet in spite of this, Even the Guys Want Him.
- Non-Specifically Foreign: He has an accent. Nobody knows what that accent is.
- Poor Communication Kills: Parker's death in "Akrasia" could have been avoided had Alfredo shown Steve the rest of the footage. Nearly followed suit when Cib called him out on this, as a slip of the tongue made this error sound intentional, when in truth, he had no idea what he was looking at.
- STD Immunity: Averted. Since he Really Gets Around, he gave Jordan gonorrhea sometime before "Sugar Pine 7 REACTS".
- Talkative Loon: Only about half of the things he says make any sense as phrased.
- Unusually Uninteresting Sight: Despite consistently being described as grotesque in all of his appearances, he's able to go out in public without inciting panic, only drawing suspicion when up close. Only Steve and Autumn seem to be bothered by his unseen appearance.
- The Voice: Alfredo's face is never shown.
Reina ScullyHost of the Boys Only Club podcast alongside Steven. The two of them previously hosted Super Panic Frenzy together on SourceFed.
- Brutally Honest: Claims to be completely shameless.
- Happily Married: To her editor Mike.
- Stage Names: "Scully" is not her real surname.
- Token Minority: The sole Asian among the Sugar Pine 7 crew. She makes videos about Japanese culture, language, anime and her love of Hentai.
"Famous Actor" James Allen McCuneAn actor who's fallen on hard times. He later becomes assistant editor to Autumn.
- Achievements in Ignorance: While on a fishing trip with Steve and Cib, he somehow made it from the boat to a river bathroom, completely dry, without the boat going near it. While drunk.
- Addled Addict: He started volunteering for various drug trials for extra cash in his acting off-season, which combined with his alcoholism, has basically left him a complete wreck by the events of "This is why you shouldn't do drugs."
- The Alcoholic: Upon his first appearance in Chapter 2, he's had nothing to drink for 3 weeks except rubbing alcohol because Parker wasn't around to keep restocking his food. Later, he somehow manages to drink 47 bottles of Modelo in under 8 minutes.
- Broken Pedestal: Steven says that he used to be honored to even be in contact with FAJAM. Now he is just annoyed with him.
- Official Couple: With Mimi.
- Riches to Rags: The first time we see him, he's a famous actor with his own apartment. The second time we see him, he's homeless and plays guitar on the street for spare change. We later learn he had to resort to living in Parker's house and eating his food.
- They Call Me MISTER Tibbs!: He's always referred to as "Famous Actor James Allen McCune" (or FAJAM when it's too long to type), in part to distinguish him from the other James...
Sami JoCib's girlfriend, introduced in "The annual bi-weekly Sugar Pine 7 sleepover."
- Distaff Counterpart: While more subdued than Cib in many respects, Sami Jo has no issues keeping up with his unique concept of a date. Her personal cuckoolander tendencies even manage to put Alfredo off.
- Mistaken for Cheating: Apparently has been texting Parker behind Cib's back, and Alfredo filmed her going to Parker's house and embracing him. Fortunately, it was just to talk because she felt Cib wasn't listening to her. Unfortunately, Alfredo didn't tell anyone he filmed that talk until Cib was on his way to kill Parker.
- Romance on the Set: According to her, dating Cib "started off as a bit. No longer a bit."
- Understanding Girlfriend: She is endlessly patient with Cib, forgives him very quickly for believing she was cheating on him, and takes getting fired by him in "Pumpkin Spice Therapy" in stride.
AlyssaSteven's girlfriend, she rarely appears in videos and usually only in the background.
- Brutal Honesty: Has no problems telling Sami Jo what she thinks of her dancing in "Tis' the Season 2 Finale."
- Deadpan Snarker: When she is onscreen, she surpasses Steven at this.
- Official Couple: Engaged to Steven as of "This Is What a Vacation in Iceland Is Like."
FaridRooster Teeth's handler for Sugar Pine 7.
- Stalker Without a Crush: Aside from generally acting creepy, he goes so far as to install cameras inside the office without anyone's knowledge.
Denver ColoradoA security guard hired for the office.
- Eye Scream: James made rice combined with electricity that splashed in Denver's eyes, causing his eyes to be disfigured.
- Sunglasses at Night: To cover up his tiny, disfigured eyes.
DevinAn old friend of the James-es.
- Chuck Cunningham Syndrome: Since mid-October 2017, he has completely vanished from videos and has not been mentioned onscreen by any of the others. This is because it was decided, for unknown reasons, that Devin's work on Sugar Pine 7 would be completely offscreen as a writer. As of December of the same year, however, Devin appears to no longer be involved with Sugar Pine 7 or Rooster Teeth at all, as evidenced by some questionably hostile tweets he has posted, including a recent one demanding he no longer be tagged in things related to SP 7, as well as the fact that he and the rest of the cast no longer follow each other on Twitter, causing many fans to assume that something bad went down between them off camera.
- Only Sane Man: He's occasionally slow on the uptake, but usually the first to point out the obvious. He also tries the hardest to keep the others on track during work hours.
- Unfortunately this also works against him, since his relative normalcy leaves him with no control over anyone else in the office.
- Not So Above It All: Despite generally being the most serious person in the office, he still displays some moments of silliness that the others usually partake in, such as helping Cib prank Steven with the Forbidden Zone and genuinely believing Steven that the preparations for the Streamy Awards were actually for James and Lauren's wedding.
- The Reliable One: Steve officially put him in charge when he was away for the day in "Pumpkin Spice Therapy."
- You Look Familiar: Looks just like Denver Colorado... except without the sunken eyes. They have a history.
Mimi TorresSugar Pine 7's Producer.
- Cloudcuckoolander's Minder: For FAJAM in "Pumpkin Spice Therapy."
- Nervous Wreck: Declares the holiday party in "Tis' the Season 2 Finale" a disaster due to minor details, and drinks to get past it. It's implied she's The Perfectionist.
- Official Couple: With FAJAM.
- Team Mom: She's the "Office Mom", despite her and Steve's shame in admitting it.
Michael JarvisFAJAM's agent. James begins coming to him for work in Chapter 3.
- Bunny-Ears Lawyer: Subverted. Despite his ambition and treating anyone who enters his field of view as property, James confirms Michael hasn't actually found any work for him by "A taste of the good life."
- Depraved Bisexual: He has a domineering personality, appears to have emotionally broken FAJAM, has No Sense of Personal Space with James or Lauren, frequently makes sexual comments as threats, and seems to think of violence as a first resort.
- Does This Remind You of Anything?: His relationship with his clients appears not unlike that of an abusive pimp.
- Even Evil Has Loved Ones: Jeremy knows all about his daughter.