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Gordon Wellesley BrittasGordon Brittas is the Manager of Whitbury Leisure Centre. He is utterly devoted to his job and is unshakably convinced he can make the world a better place. Unfortunately despite being very well meaning he is absolutely hopeless at his job, myopically devoted to red tape and utterly lacking in people skills. Played by Chris Barrie.
Helen BrittasGordon's hopelessly neurotic, adulterous wife. She seems to survive mostly on perscription medication. Played by Pippa Haywood.
Laura LancingBrittas's long suffering second in command, Laura is the Deputy Manager Dry of Whitbury Leisure Centre. A highly intelligent and capable woman, Laura is well aware of Brittas's faults but sees beyond them and likes him for his idealism and genuinely good intentions. Played by Julia St. John
Colin WeatherbyColin is Deputy Manager Wet. He is absolutely devoted to Brittas and his dream which makes it unfortunate that Brittas finds him irritating and incompetent and even more unfortunate that he is both of these things. Played by Michael Burns
Carole ParkinsonThe Leisure Centres hapless receptionist who raises her children in drawers at her desk. Played by Harriet Thorpe.
Pool attendant and later Deputy Manager. Perhaps the nicest and most sensitive character on the show. In a relationship with Tim Whistler of which everyone but Brittas is aware. Played by Tim Marriott.
Linda PerkinPetite blonde attendant. Very keen and loyal but pretty naive and suggestible. She isn't quite as worshipful of Brittas as Colin is but she certainly respects him much more than most of the staff. Played by Jill Greenacre.
Tim WhistlerPool attendant and Gavin's boyfriend. Probably likes Brittas the least out of any of the staff (or at least joint least with Julie.) Played by Russell Porter.
Julie PorterBrittas's lazy, gobby, Northern secretary. Played by Judy Flynn