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Characters: Hotline Miami
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The player character, a bloodthirsty assassin who takes orders from his answering machine. Also known as the Hitman.

  • Anti-Hero: Yeah, most of the people he kills may indeed be mobsters, but the manner in which he kills them is so brutal that he's a type IV at the very best and a type V at the very worse. The implication that the killings are driving him insane doesn't help.
  • Adventures in Comaland: What the Dream Apartment ultimately turns out to be for him.
  • Ax-Crazy
  • Badass Normal: The "Normal" may be a bit off, depending on whether the masks do actually give Jacket new abilities, or if it's all in his head.
  • Cool Car: Drives a DeLorean.
  • Decoy Protagonist: Probably. While Jacket gets more focus, it is the Biker that actually gets to the bottom of the mystery while Jacket plays right into the Janitors' plans.
  • Kill 'em All: He almost never leaves any survivors. Except for his girlfriend.
  • Mask of Power: The various animal masks he gains gives him different abilities, some of which beneficial, some of which not so beneficial and some of which simply result in cosmetic change.
  • No Name Given: He's never given a name in-game, not even a nickname. As such, fans simply refer to him as either Jacket, the Hitman or Richard.
  • No-Holds-Barred Beatdown: For certain characters, he finishes them off by brutally bashing their heads into a bloody pulp, putting out their eyes with his thumbs and in one case, setting the corpse on fire.
  • One-Hit-Point Wonder: Normally dies in a single hit unless he's wearing certain masks.
  • One-Man Army: Through the game, he demonstrates a talent for clearing buildings filled with angry thugs. It even culminates in him assaulting the police station by himself, with the police chief and his men actively fearing him.
  • Pinball Protagonist: Goes through the whole game apparently never questioning what he's doing until the ending, and even then he gets played like a fiddle by the Janitors. Richard even tells him just before his Roaring Rampage of Revenge that nothing he does from that point on will mean anything.
  • Roaring Rampage of Revenge: After learning that his girlfriend has been murdered, he escapes from the hospital, puts his iconic outfit on, and mows through a fortified police precinct just to find the assassin.
  • Sanity Slippage
  • Silent Protagonist: Even when he appears as a boss for Biker, he doesn't speak.
  • Vomit Indiscretion Shot: Pukes his guts out after he's completed his first assignment (and killed a hobo in cold blood).

    Masked Figures and Friendlies 


A man wearing a chicken mask. He wears the same clothes as Jacket. Cold and mysterious, but ultimately tells Jacket the truth. Or at least a part of it.

  • Figure It Out Yourself: He encourages Jacket to do just that. In the end, he tells Jacket that he'll never see the big picture - and sure enough, Jacket gets played like a fiddle while Biker finds the real truth.
  • The Generic Guy: The mask itself has no special characteristic aside from revealing the Hitman's (possible) name, if the naming conventions for other masks are to be believed.

Don Juan

A woman wearing a horse mask. She wears the same clothes as the Hooker. Friendly, but spacey, and believes that Jacket should stop trying to remember his past.

  • Ignorance Is Bliss: Thinks it's better that Jacket doesn't remember the things he's done, as he might not be able to handle it.
  • Nice Girl: Is the first of the Masked Figures to express concern for Jacket.


A man wearing an owl mask. He wears the same clothes as the mobsters that Jacket is tasked with killing. Posh and aggressive, providing Jacket with little more than insults.

The Hooker

A working girl Jacket saves from a music producer with criminal ties. She ultimately begins to clean herself up, as well as Jacket. Also known as Girlfriend.


The man that the Hitman sees after the end of every chapter. Well, almost every chapter. He provides the Hitman some free merchandise when he comes by.



An assassin involved with the phonecalls who decided to take matters in his own hands. He has a vital role in his own chapters, although in his version of events, Jacket dies at Phonehom. Which series of events actually played out is a mystery.

  • Awful Truth: If you collect all the puzzle pieces, Biker learns the truth of what was going on. It doesn't faze him from either leaving the job or killing the people responsible.
  • Badass Biker: Unsurprisingly.
  • Badass Normal: More so than Jacket since he relies only on two weapons (a cleaver and three throwing knives) and doesn't wear any special masks.
  • Blood Knight: Unlike Jacket, there is no question that the Biker loves killing. On the opposite side of the coin, unlike Jacket, Biker seems to be able to keep this under control when he wants to.
  • Hero of Another Story: He is the protagonist of the epilogue. Whether it is the true end of the story is up for debate.
  • Evil Is Hammy: Biker seems to get an obvious thrill out of confronting the other assassins and has a very dramatic attitude.
  • Informed Ability: Biker is implied to be a DJ and/or musician, as a hobby if nothing else, judging from the turntables and keytar in his apartment.
  • Kill 'em All: Subverted. He'll lay waste to all the thugs, but he can spare some people, and you have the option to not kill anyone at Phonehom, and the janitors at the end.
  • Knife Nut: Uses a butcher knife as his weapon as well as a limited supply of throwing knives.
  • Lightning Bruiser: Very agile and is capable of bisecting people with a cleaver.
  • No Name Given: Like Jacket, the game doesn't give him a name of any sorts.
  • Peek-a-Bangs: How he wears his hair underneath the helmet.
  • Villain Protagonist: While Jacket's character is rather ambiguous, the Biker is much more openly psychotic, only wishing to get out of the assassination game because he finds it boring. Of course, he's only a villain in the sense that he is bloodthirsty. He opposes the Janitors, can spare the workers at Phonehom, and doesn't kill informants needlessly.


A man who seems to be taking over for Beard at a few stores and bars. He is sent to kill Jacket, but only succeeds in killing Hooker. Jacket later finds him and either kills him or leaves him.

  • Face Death with Dignity: He decided that he wouldn't bother to beg for his life as he's sure Jacket will kill him.
  • Nothing Personal: He insists he had no ill-feelings towards The Hooker when he shot her.
  • Not So Different: He only killed The Hooker because he's been getting the same phone calls as Jacket.
  • Only Six Faces: His face is the exact same as Beard's, minus hair and glasses. Whether this means anything or if the artist was just reusing assets is unknown.
  • Walking Spoiler
  • Wham Line: "You've been getting them, too, right? The phone calls?"

Other masked hitmen

Serval other hitmen who can be seen on the street or in the game world, serve usually a minor role. Their masks may be named after them (or vice-versa).


The Producer

A film producer with Mafiya ties. Wears a bulletproof vest that can only be pierced by shotguns.

Police Chief

The overweight Chief of Police. Barricades himself in a room with several other officers once Jacket storms the precinct.

Mafiya Underboss

The twitchy, unstable underboss of the Mafiya. Sends his pets and lapdogs to fight for him, but can hold his own with dual SMGs.

Ninja Girl

The Underboss's henchwoman. Creeps around before charging with her katana. Goes down with surprising ease.

  • Dark Action Girl: Comes with being the bodyguard of a Mafiya boss.
  • Cruel and Unusual Death: After striking her with a heavy trophy, Jacket has to let her crawl around on the floor in pain before finding a position to kill her where he won't be left vulnerable to The Mafiya boss's attacks.
  • Light Is Not Good: Wears a sparkly, sequined pink jacket and has light hair.
  • Sinister Shades: She sports a pair of sunglasses.
  • Weapon of Choice: Her primary weapon is a katana along with some throwing knives.

Mafiya Boss

The elderly leader of The Mafiya. Isn't fond of phones. This is important.

  • Affably Evil: Has a short but polite conversation with Jacket before he dies.
  • The Don
  • Evil Cripple: Subverted. He knows he's done terrible things, but isn't afraid to admit it.
  • Foreshadowing: Professes his distaste for phones and answering machines just before he is confronted. Sure enough, he's not behind the messages.
  • The Mafiya
  • Please Kill Me If It Satisfies You: Has no problem with Jacket putting a hole in his head - he knows he deserves it.


The duo behind the conspiracy to wipe out the Russian mafia to make America strong. They do this by hiring their hitmen and threatening to come after them if they don't do their jobs.

  • Author Avatar: They physically resemble cactus and Dennis Wedin. Their dialog not only alludes to independent game development, but it is more or less addressed to the player, telling them that the only thing that matters was that they had some fun from the experience.
  • Awful Truth: They will mock the Biker for not getting the big picture if he doesn't read their files, and tell him that he's better off killing them anyway.
  • Defiant to the End: If you kill one of them, the other one will flip the Biker off.
  • Dialogue Tree: The only time the Biker has the option to select what to say, and none of them lead to anything helpful.
  • Oh Crap: If Biker manages to unlock the password to their computer and read their files, they're shocked that he actually did so.
  • Psychotic Smirk: They give one to Jacket whenever he walks by. They also give one to the biker when he interrogates them. They wipe it off when he reveals the password of their computer to him, admitting the truth.
  • Walking Spoiler
  • Western Terrorists: They're part of a Neo-Nationalist organization known as 50 Blessings that's attempting to topple the Russo-American Coalition by threatening people into murdering the Mafiya.

    Introduced in Wrong Number 

Production Crew of "Midnight Animal"

Martin Brown

An actor portraying Jacket in the movie Midnight Animal, wearing the Pig mask ("Aubrey"). His character in the film is referred to as the Pig Butcher. He is haunted by nightmares of the original Jacket, who torments him over his role in the film.

The Director

"But don't be afraid to be rougher. You're supposed to be killing people! Make it look like you really hit them."
The director of Martin's movie. Seems more concerned with getting good footage than the wellbeing of his employees.

  • Mean Boss: His first reaction to finishing the controversial rape scene is to scold the actor of the victim and tell her she needs to be "more helpless" and "girlier."

The Fans


Killing punches, no weapons
The leader of The Fans, who claims to be in possession Jacket's original tiger mask (also named "Tony"). Very aggressive.


Agile and flexible
A member of The Fans, wearing a zebra mask. Doesn't talk much.

Alex & Ash

Chainsaw and guns
Members of The Fans. They're (probably) twins, sister and brother, respectively, wearing swan masks and working in tandem on rampages. They are rather hard to differentiate between - they are dressed almost identically, and their physiques and weapons of choice are the only ways to sufficiently tell them apart (though Word of God states that Alex is the sister while Ash is the brother).


Two machine guns
A guy wearing a bear mask. A member of The Fans, he rampages with dual SMGs.

  • Fat Bastard: Roughly the same size as Martin, the actor in the Pig Mask.
  • For the Evulz: Like the rest of the group, this is his main motivation.
  • Guns Akimbo: His main schtick. He can spread his guns out sideways to hit more targets.
  • Villain Protagonist: Like the other Fans, of course.


The Mobster

A man dressed as one of the mobsters from the first game. Debuts in the gameplay trailer.

  • Badass Normal: Like The Detective, he doesn't wear a mask - but he's just as deadly as the other protagonists.
  • Dirty Communists: Is seen admiring a fish tank adorned with AK-47s and the Hammer & Sickle flag.
  • Hollywood Silencer: Combined with a pistol, this adds up to his weapon of choice.


The original owner of the cobra mask from the first Hotline Miami. Debuts in the gameplay trailer.

  • Fat Slob: He's about as fat as both Mark and Martin Brown, and lives in a very poorly-kept apartment.
  • Flash Back: Jake is found dead in the tenth chapter of Hotline Miami at the day spa, but because Wrong Number is both a sequel and a prequel, his story is explored.

The Detective

A blonde-haired man in a dark jacket. Debuts in the gameplay trailer.

  • Badass Normal: Like The Mobster, he doesn't wear a mask - and he's still as deadly as the rest of the protagonists.
  • Hard Boiled Detective: This character has been referred to in interviews by Nigel Lowrie as a detective. A detective who stops at a shopping center under siege by criminals, takes a shotgun out of the trunk of his car, and brutally slaughters everyone in the building.
HitmanCharacters/Video GamesHouse of the Dead

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