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Introduced in Season 1
Head Archaeologist
Head Archaeologist
Voiced by: Bernardo De Paula
"Some things possess value other than monetary young lady. Any historic find such as this gem belongs to everyone. Its theft would rob the world of knowledge and that would be a true crime."
A Moroccan archaeologist whose pit crew discovered a rare artifact in Casablanca, the Eye of Vishnu.
- Adventurer Archaeologist: Not the adventurous type, but still an archaeologist.
- Innocent Bystander: He gets himself involved in a robbery attack where a group of thieves, Tigress, Le Chevre, El Topo and Crackle steal the Eye of Vishnu knocking out many crew members in the process. He almost gets himself killed by Crackle when the latter was stopped by Carmen.
- It Belongs in a Museum: When asked by Carmen about his crew stealing the Eye of Vishnu, he responds that the artifact belongs to a museum and questions her why they would steal it.
- Long-Lost Uncle Aesop: He only appears in a single scene just to tell Carmen and the audience about how an artifact has more than just monetary value and that the Eye of Vishnu displays cultural knowledge about a country's origins.
- No Name Given: Is referred to as "Archaeologist" in the end credits.
- Oh, Crap!: He realizes this after Crackle tried to shoot him with the "crackle rod" which the electric projectile caused a crater on the ruins of a wall.
- Screw This, I'm Out of Here!: He immediately flees from the dig site after Crackle tried to shoot him.
- Small Role, Big Impact: He only appears in an episode for a few minutes. But if it wasn't for him, Carmen would not have been the benevolent super thief we would have in the show never learning about the cultural and historical value of an artifact as well as how his averted death became an eye-opener for Carmen learning the truth about VILE which is what leads to her defecting from the organization.
- Too Dumb to Live: He attempts to retrieve the Eye of Vishnu from El Topo, a member of VILE who's stealing it, not knowing it would cost him his life when he was stopped by Crackle who tried to shoot him. In his defense, he wasn't aware they were highly trained criminals, but still.
- What Happened to the Mouse?: It's likely he either got killed or ran away unharmed along with many other crew members in the "unsolved Moroccan heist".
Dr. Pilar Marquez
Pilar Marquez
Voiced by: Carla Tassara
"Thank you, Carmen Sandiego. Someday the world will know your name."
An Ecuadorian doctor and archaeologist who was about to lead an excavation team to the shipwreck of the Ecuadorian doubloon called the Ecuador 8 escudos aka the "Moby Dick coin".
- Adventurer Archaeologist: She is an archaeologist who was about to explore a shipwreck where the Equadorian doubloon was located.
- Caretaking is Feminine: She helps Carmen recover from altitude sickness after she found her unconscious and was the only one in the fish market to treat her injury.
- Informed Attribute: She claims to lead a bunch of crew members about to explore a shipwreck despite the fact we don't see any of them onscreen although her first appearance is on a boat.
- The Medic: Her role as a doctor in a group of archaeologists implies she tends to her crew if they are injured on the field.
- Mistaken Identity: When Carmen was recovering from altitude sickness, she hallucinated and mistaken Pilar as Coach Brunt who Carmen believed Brunt rescued her from the side of the road in Argentina.
- Stalker without a Crush: She followed Carmen and her friends as she suspected them to be scavengers stealing the coin.
Dr. Jeanine Dennam
Jeanine Dennam
Voiced by: Sharon Muthu
- Anti-Interference Lock Up: She's tied up and locked up in a room by Zack and Ivy when she is unable to control herself from launching the rocket.
- Attention Deficit... Ooh, Shiny!: She finds opera a distraction from her work.
- Broken Record. When she's listens to the music work Carmen under Dr. Bellum's subliminal message, she'll only say and repeat the following words: "Launch the Boomerang".
- Corner of Woe: According to her story, she was found by her colleagues weeping in the corner because she was listening to Pucchini.
- Girls Like Musicians: She is particularly fond of opera especially Bizet.
- Mind-Control Music: She falls victim to this when she listens to the opera Carmen which leads to her robotically and slowly walking to launch the rocket by pressing it's button from the control panels.
- Seinfeldian Conversation: She's seen supposedly giving long conversation of her love of opera where it completely bores Zack and Ivy.
- What Happened to the Mouse?: We don't know what happened to her after she was locked up but it's certain her co-workers or Carmen's friends released her after Zack unplugged the laptop and Carmen disabled the rocket.
Introduced in Season 2
Hideo
Hideo
Voiced by: Mike Hagiwara
"You are performing a samurai's work in ninja's clothing. Then I cannot welcome you back home. Not while you still have important work ahead of you."
A Japanese curator who works in a museum in Matsumoto and is Shadowsan's older brother.
- Big Damn Reunion: Although he has directly encountered Shadowsan before, he doesn't fully reunite with his brother Suhara until the final episode where they reunite at Matsumoto Castle, the very same place they were once seperated, with him knowing his brother's job is now complete.
- Earn Your Happy Ending: Was estrained with his brother for years, but he finally makes amends with Shadow-san and their final scene together has them reuniting.
- Everyone Has Standards: He knocks out Agent Zari to help out Carmen Sandiego and Shadowsan (who are stealing historical masks to protect them from real thieves), but he finds out she is law enforcement much to his guilt. He's reminded by Carmen that "not everything is as it seems".
- Foolish Sibling, Responsible Sibling: The responsible one back when he and Shadowsan were growing up. He was straight-laced and always went by the rules.
- Forgiveness: Averted at first. When Shadowsan returns the complete daisho set, one Shadowsan stole years ago and more recently by other V.I.L.E. operatives, Shadowsan supplicates before his brother stating he isn't looking for forgiveness but correcting a mistake. Hideo walks by without a word. When Hideo meets with Shadowsan again in Venice and learns the full depth of his atonement, Hideo is able to let go of his anger and disappointment and forgive his younger brother. Their final scene in the show is them happily reuniting.
- Improbable Weapon User: He knocks Zari out with a guiding post, reasoning that he didn't have olive oil at the time.
- I Will Wait for You: A brotherly version. Once he understands his brother has taken a path to atone for his crimes, Hideo states he cannot accept Suhara back right now until this quest is complete.
- Parting-Words Regret: When his brother was about to steal one part of the daisho, Hideo warned him that he would have to take the other part from himself threatening him with the sword. Suhara, now turned Shadowsan believed his brother meant it and ran away never looking back. The look on Hideo's face when his own brother ran away meant he regretted saying those words.
- Small Role, Big Impact: Appears three times throughout the series, but his relationship with Shadowsan is just as important to Shadowsan as Shadowsan's fatherly bond with Carmen.
- Smart People Wear Glasses: Hideo is a scholar of Japanese history and has always wore glasses growing up.
Sharkhead Eddie
Sharkhead Eddie
- Ambiguously Evil: Given he "strongly" suggests sending both Zack and Ivy to rob Darryl's Donut Hole to earn some dough where he believed the restaurant was sending deliveries stolen by the "mob" disregarding the fact he's endangering their lives. The two siblings also don't mind leaving Eddie for Carmen as their boss considering they felt uneasy around his presence. As Zack noted:Zack: Once Sharkhead Eddie finds out that we didn't cook up the donut dough, he going to break more than breadsticks.
Ivy: We gotta lay low. Maybe even get outta Boston. - Ambiguous Situation: It's unclear how he reacted to Zack and Ivy not returning back, but it's likely that he's pissed off that they ghosted him that he's sending his goons after them or that he believes Zack and Ivy were killed by the "mob" and decides not to pursue them.
- Hidden Depths: We don't know a lot from this character, but the fact he sends Zack and Ivy to steal from the "mob" implies he's dealt with dangerous criminals before.
- Loan Shark: He's the one who loaned Zack and Ivy money for them to build and repair their racecar, "Lydia". He's also not hesitant to harm Zack and Ivy if they don't pay him.
- Meaningful Name: He is a loanshark after all.
- Small Role, Big Impact: Had he not sent Zack and Ivy to Darryl's Donut Hole, they would not have met Carmen Sandiego who was on an international mission which gave them an opportunity to flee with her.
- The Voiceless: He does not have any dialogue but is shown "talking" to Zack and Ivy onscreen and the conversion is only explained by Zack and Ivy from their perspective.
Trey Sterling
Trey Sterling
Voiced by: Robbie Daymond
"Excuse me, are you two lost? Just asking, 'cause you're a long way from the amateur track."
A Boston racer in the same racing circuit as Zack. He comes from a wealthy family and looks down on Zack and Ivy for their humble background.
- Bound and Gagged: He falls victim to this after The Driver (a VILE operative) steals his racing suit.
- Goofy Print Underwear: He has little race cars on his boxers.
- Jerkass: Every time he encounters Zack, he mocks him for either being from a poor family, or after the infamous crash, said crash and coming across the finish line upside down.
- Mugged for Disguise: He gets intimate with a woman not knowing she was a V.I.L.E. agent named The Driver who steals his full body suit as part of her plan to steal the prototype electric race car.
- Like Father, Unlike Son: While his father is very kind to Zack and Ivy even convincing Al Sibaq to bail them out from jail and willing to allow them to join with his son racing, Trey and on the other hand is a complete asshole to them and is not too thrilled when Zack and Ivy were about to join him as his fellow racers.
- Small Role, Big Impact: His mocking of Zack causes Zack to lose his focus on the racing course and attempted a dangerous turn at high speeds on his racing car. It leads to Zack's car crash, which in turn leads to Eddie's "suggestion" Zack and Ivy hit a suspected mob-run facility for cash to fix up their race car, which leads them to meeting Carmen.
Sterling Sterling
Sterling Sterling
Voiced by: Fred Tatasciore
"You're Boston proud like I am. And that's family enough for me."
A rich businessman who is proud of his Boston heritage and is the father of Trey.
- Commonality Connection: He loves his hometown of Boston and considers supporting Zack and Ivy's careers in racing if they want to return to it simply because they are from Boston too.
- Honest Corporate Executive: While his son is a jerk to Zack and Ivy for their humble origins, Sterling Sn is never anything but respectful of the siblings for getting as far as they can. He even helps them out of jail in exchange for just listening to his offer for a job in his race team.
- Reasonable Authority Figure:
- As an investor in the prototype electric car Team Carmen is trying to protect, he believes Zack and Ivy's boosting it is a display of their skills to get hired. As a result, he convinces the car's owner, Al Sibaq to not press charges against the pair.
- Once Zack and Ivy help save the car from the real thieves, he pushes his son to thank the pair for their heroics.
- Repetitive Name: Yes, his name is indeed Sterling Sterling.
Introduced in Season 3
Lupe Peligro
Lupe Peligro / Carlotta Valdez
Voiced by: Krizia Bajos
"I do not go by that name anymore. I am LUPE PELIGRO!."
"My mask is my identity both inside and outside the ring. To be unmasked would be to lose my honor."
A famous Mexican luchador from Veracruz who never takes her mask off.
- Action Girl: She is a luchador who claims to have made men tremble. She is also able to hold her own against a masked Coach Brunt, who isn't just a member of VILE but an academic teacher of combat.
- Dramatic Unmask: Averted. She almosts unmasked Coach Brunt when Lupe restrained her on the ground but Brunt quickly ran way masked never showing her identity to the entire world.
- Gratuitous Spanish: She speaks fluent English with a few Spanish words.
- Masked Luchador: A luchador who is completely devoted to the honors and tradition of luche libre. It's in her code to never take her mask off.
- Secret-Keeper: After learning of Carmen Sandiego's origin story following the match against Coach Brunt, she agrees to keep it a secret.
- Suplex Finisher. She is able to lift off Coach Brunt (who is notably large and strong)
- They Call Me MISTER Tibbs!: She no longer call herself Carlotta Valdez but calls herself by her lucha libre name "Lupe Peligro".
- Trophy Room: Because she's a luchador, she has amassed a variety of luchador masks and trophies as well as being very protective of them when she intimidates Carmen and her friends upon witnessing them break into her house.
Sonia
Sonia
Voiced by: Jeannie Tirado
"I stole 'em. It's only right that I steal 'em back."
A young orphaned thief from Mexico City who was once a potential recruit for V.I.L.E.- Establishing Character Moment. She first appears in a museum with her face obscure blending in with other artists where she draws the layout of the building before quickly disappearing. She comes back at night in the museum disabling security cameras and was able to escape from Carmen Sandiego before blending within a crowd.
- Heel–Face Turn: She used to steal paintings from museums for Marta Contreras and almost joined VILE before deciding to defect and return the stolen paintings.
- Justified Criminal: Because Sonia's an orphan, she has to turn to picketpocketing to even stealing works of art from museums just to make a living. This of course allows criminal organizations like VILE to nearly recruit her.
- Mirror Character: To Carmen. Both have missing parents and used to believe stealing was a game before making a Heel–Face Turn by defecting in dangerous situations. They are very skilled thieves that steal and return back stolen things by possessing information they stole from VILE such as Carmen's hard drive and Sonia's book.
- Parental Abandonment: Implied. Given how she takes the time to make a tribute to her parents in Day of the Dead, it's safe to assume her parents died.Carmen: You must miss them. I know how you feel, Sonia.
- Reformed Criminal: She immediately defects from VILE and temporarily assists Carmen in the fight against Spinkick and Flytrap. Afterwards, she takes it upon herself to return all of the stolen paintings from the museums.
- Shaking Her Hair Loose: She does this in her final appearance before setting off into the sunset.
The Crawfish King
The Crawfish King
Voiced by: Alex Désert
"Please, please, call me C.K!"
A Creole celebrity chef from New Orleans who hosts a costume party every year and donates to charity.- #1 Dime: His grandmother's secret recipe is his most prized possession which is locked in a secret vault and it is the only tie to his Creole heritage, something Carmen can relate to.
- Anything but That!: When Paper Star is about to steal CK's secret recipe, he immediately pleads not to harm it and will do anything for it. She steals it anyway until it was retrieved back to him by Carmen Sandiego which he was very grateful for.
- Big Fancy House: He owns a "haunted" mansion in the middle of a swamp where he hosts a costume party every year.
- Character Catchphrase: Downplayed. He has two. "Oh please, please call me C.K." and "Oh, I can never reveal my great great grandmama's secret". We see him only say it two times onscreen. The last one is how Carmen discovers how he's dressed up as the Grim Reaper.
- Chubby Chef: He is a celebrity chef who appears to be on the larger side.
- Establishing Character Moment: His first appearance is him on TV where he gives his delicious signature dish to a television host who calls him the Crawfish King to which he insists the host to call him "C.K". He then explains that he'll serve the dish at his gala house every year with proceeds going to charity.
- Grandma's Recipe: More like "great great grandmama" and it's a secret. His secret recipe makes crawfish which he owes his successful career as a chef to it.
- The Grim Reaper: His costume for his costume party, along with a joke that his crawfish are "to die for".
- In the Hood: He wears a cloaked hood with a deep voice as his costume in his Halloween costume party.
- They Call Me MISTER Tibbs!: He insists other people to call him "C.K" instead of "The Crawfish King"
- Supreme Chef: His signature creole dish, crawfish is quite delicious to eat and to look at.
- Wealthy Philanthropist: He's a rich celebrity chef who's donated to charity every year and he's done one for hurricane relief.
Introduced in Season 4
Huang Li
Huang Li
Voiced by: James Sie
- Asians Love Tea: He's also not willing to leave the tea cold even if his daughter is not present.
- Beautiful Singing Voice: He's very talented at singing even if it's not nearly as sublime as his daughter stated.
- Benevolent Boss: He allows his bodyguard Oxtail to go to a first aid station when he finds his bodyguard itching and allergic to bug bites.
- Drugged Lipstick: Downplayed. It's not exactly lipstick and it only knocks him unconscious when he applied himself makeup unknowngly delivered from Lady Dokuso.
- Like Father, Like Son: Or in this case "Like Father, Like Daughter" as they both love opera and are excellent performers at it.
- The Lost Lenore: Downplayed. He has a deceased wife but is not distraught about his loss. He does perform with her daughter for the first time on the anniversary of his wife's death in honor of her memory as she once loved opera as well.
- Mirror Character: To Dr. Jeanine Dennam. Both have a love of opera and they have very important occupations and as such are exploited by VILE to benefit the organization itself.
Xifeng
Xifeng
Voiced by: Krista Marie Yu
- Chekhov's Skill: She uses her peking opera training to catch not one, not two, but three fragile vases when Neal the Eel tried to throw them at Carmen Sandiego. She also uses it to knock out Mime Bomb when she found him impersonating her father.
- Extremely Protective Child: As Huang Li notes, she is the most protective of him. She is concerned stating that her father is "proud but stubborn".
- Like Father, Like Daughter: Both Xifeng and her parents love opera and she is a performer like her father.
- Missing Mom: Her mother died and she performs with her dad for the first time to honor her memory.
- She-Fu: She is very acrobatic thanks to her training and knocks Mime Bomb out with a beautiful flip kick.
- Spotting the Thread: She is the only one who can notice a disguised Mime Bomb singing that it is not her father as she has been with her father before and can easily identify her father's singing.
- Strange Minds Think Alike: Upon meeting Carmen and her crew, she asks if they are working for Interpol or the CIA something Graham Calloway exactly asked when he first met ACME's Chief.
Mr. Humphrey
Mr. Humphrey
Voiced by: Liam O'Brien
"You really need to unglue yourself from your screen once in a while before you'll wind up isolated with no idea of the world around you."
Player's former public school teacher from Ontario.
- Last-Name Basis: He refers to Player only by his last name, "Mr. Bouchard" never revealing his first name onscreen.
- Stern Teacher: He admonishes Player, for using his gadgets multiple times and gives him detention for doing so.
- Reasonable Authority Figure: He enforces the school's "no cellphones policy" reprimanding students for breaking the rules and evacuates his class when Zack and Ivy (who are dressed as pest control) tell him about the school's "infestation" of "termite bees".
- Recurring Extra: Besides Hideo, he is the only one who appears in a couple of episodes not affiliated with anyone in particular and he lacks any impact to the show's story.
- Right for the Wrong Reasons: He tells Player off that the latter needs to get off from his screen once in while or he'll end up isolated from the rest of the world. Little does he know, Player's extensive knowledge of hacking is what led to meeting Carmen Sandiego which led to learning the social studies of many countries and the mutliple crimes V.I.L.E has attempted to commit.
- Tap on the Head: He gets knocked out unconscious when Zack hits his pressure point of the back of the neck.
