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Cole Phelps and Partners
Actor: Aaron Staton
"Ralph, friends who want to stay friends don't discuss religion or politics. In my case, you can add the war to that."A 27 year old Marine turned cop, born from a wealthy San Francisco family. Cole distinguished himself in the Pacific theatre, earning the Silver Star for his conduct. After the war, he moved to Los Angeles with his family, joining the LAPD. He quickly rises through the ranks, becoming something of a "golden boy", a visually pleasing, talented face that the public can admire.
- The Atoner: Especially during the Arson arc.
- Badass Bookworm
- Cole speaks fluent Japanese (though somewhat accented) to two captured Japanese soldiers during the Battle for Okinawa.
- In one particular Homicide case, he is recalled back to Central Station for the purposes of analyzing a poem left by the murderer. He quickly deduces it is not an original and identifies it as written by Shelley. One of the Technical Services guys even mentions, "That's why we asked for you."
- Book Smart: Cole is very intelligent and well educated, and seems to consider himself the smartest person in the room, even if he's not usually a dick about it. The wartime flashbacks indicate that he used to be very arrogant, and got all 35 of his own men and a large number of Japanese civilians killed on Okinawa because he thought he knew everything. This still creeps into some of his postwar dialog, though he is now quite conscious of it.
- Boxing Battler: learned to box in the Marines as an officer during WW2. These skills serve him well when subduing suspects as a detective in the course of the game. Of course, as the game takes place in 1940's America, before Eastern martial arts were popularized in the West, most of the NPC's use boxing-style fighting techniques as well.
- Broken Pedestal: Has became this to his colleagues and family following the scandal.
- By-the-Book Cop: Sometimes he is, but he's not afraid to be a cowboy a couple of times, especially near the end.
- Cultured Warrior: During his times as a Marine.
- He chides one of his men for not understanding why the Japanese attacked them at Pearl Harbor, citing America's oil embargo against Japan as the primary motivation.
- It turns out he failed miserably at the "warrior" part.
- Deadpan Snarker: He has his moments, such as referring to "Rusty's Law" (see below) as the Lex Ignoramus.
- Driven to Suicide: After seeing what his mistakes during the war had done to Hogeboom and realizing that he was, by extension, responsible for all the people he'd killed, he allows himself to be drowned at the end rather than take Kelso's hand.
- Dropped a Bridge on Him: Rather abruptly drowned when the sewer floods, letting Kelso take over the drama.
- Et Tu, Brute?: Definitely his reaction when the latter reports his affair with Elsa to the corrupt officials.
- Everyone Loves Blondes: During the "A Slip of the Tongue" case Bekowsky asks him what kind of women he likes, after some coaxing he says he has a thing for blondes.
- This is also a bit of Foreshadowing: Cole's wife isn't a blonde. Then again, neither is Elsa.
- Expy: Of Detective Ed Exley from L.A. Confidential. Both of them are Glory Hound war heroes whom saw action in the Pacific during World War II whom initially earn the distrust of their fellow officers. Both of them are By The Book Cops who eventually learn to break the rules a little. And both of them only earned their medals - a Distinguished Service Cross for Exley and a Silver Star for Phelps - because they were the only survivors from their units due to cowardice.
- Fair Cop: Civilians will comment on it.
- Fake Ultimate Hero: Cole actually didn't do anything worthy of earning the Silver Star, he merely was the last man standing (or, more accurately, sitting in a foxhole all night in shock from his close friend being indirect-fired to pieces) after a big battle, and the CO in charge just recommended him for the medal thinking he was a badass for managing to live through it. Cole is very much aware of this and knows that many of the men in the battle died because of his orders, so he has a lot of atoning to do.
- Lieutenant Failure: Most of his men seemed to wish they weren't serving under him in the war.
- To an extent, though, this is largely because he is perceived as a Bad Luck Charm and overly sympathetic to the enemy. As an officer, Cole is certainly cautious and has a stick up his ass, but he's merely a mediocre leader rather than an outright bad one. Unfortunately, Okinawa was the kind of battle in which mediocre leaders got just as many men killed as bad ones.
- Glory Hound: He went into the War as this, and still retains traits of it through most desks, though this time it's about proving himself to be a better cop than he was a Marine. It's not until the Arson desk that he truly wants justice for more than personal gain.
- He's more concerned with protecting the city than his reputation, though. When the same MO keeps popping up over and over again, although he wants to solve a big case, while Rusty is more concerned about his career during the final murder case, Cole is concerned about putting a murderer in jail.
- Good Cop/Bad Cop: He plays the good cop routine with almost all of his partners.
- In many interrogations, he's both. He responds in a good cop manner if you choose "truth" and a bad cop manner if you choose "doubt" or "lie".
- Hero with Bad Publicity: Thanks to being exposed as an adulterer, Phelps is almost legitimately hated by his co-workers, his family and the entire population of Los Angeles.
- Hyper-Competent Sidekick: To his partners. Phelps is always the one to do 'hard stuff'.
- The search for the Black Dahlia killer is literally Cole figuring out everything and finding the clues on his own. Funnily, considering all the stuff breaking down in that case, Rusty following close behind likely would have resulted in killing them both.
- I Die Free: Given that his reputation is permanently destroyed by the adultery charges as well as being haunted by his actions during the war that created chaos in Los Angeles, death is probably an option for the best for Cole to be free of his harbored guilt and his irreversibly ruined life.
- Lawful Stupid: As an officer, Cole demanded being saluted, despite the front lines explicitly being declared "no-salute areas" so that Japanese snipers wouldn't be able to identify (and shoot) officers, and having orders followed to the letter regardless of the current situation while he was a Marine. Needless to say, his brothers-in-arms found it taxing.
- Medal of Dishonor: Cole's Silver Star, awarded for surviving a night alone on Sugar Loaf Hill after the rifle platoon he led was wiped out to a man. Cole's incompetent leadership got them killed, and he survived by hiding in a hole, unnoticed by the Japanese.
- Meddlesome Patrolman: His willingness to go the extra mile in a few cases that may not actually concern him is what gets him promoted to the Traffic Department so fast.
- My Greatest Failure: He actually has two: seeing his group killed in battle and just sitting there in a state of post trauma shock, and sending in a flame gunner (PFC Ira Hogeboom) to clear an enemy cave that turned out to be a hospital.
- The Neidermeyer: Let's just say that Cole wasn't the best of officers during the war. He's a much better cop, due in no small part to his awareness of exactly how lousy he was as a combat leader.
- Never Speak Ill of the Dead: He pulls a gun on Earle for mocking Courtney Sheldon after they find his corpse.
- All adultery charges against Cole are dropped and labelled as fraudulent after he dies despite the fact that they clearly weren't fraudulent in the least.
- Not So Stoic: He loses it occasionally during interrogations or when talking to Earle. In a flashback from Okinawa, he is shown to be unusually hysterical for a male Film Noir protagonist (to the point that his voice cracks in the final one).
- No Indoor Voice: When questioning suspects (regardless of who they are), Cole's voice is basically a soft yell.
- Old Cop, Young Cop: With Galloway and Biggs. Cole's the young one.
- Only Honest Cop: He doesn't seem to care whose toes he steps on in his quest for justice. The contrasts is especially pronounced when he's partnered with Roy Earle.
- Precision F-Strike: Demonstrated for dramatic effect in the 12th newspaper cutscene; see Never Speak Ill of the Dead above.Cole: He was a better man than you'll ever know! You say one more word about him and I will blow your FUCKING HEAD OFF!
- Redemption Equals Death: It took his death to finally earn forgiveness by everyone.
- Death Equals Redemption: However, his forgiveness happens after he died.
- Red Oni, Blue Oni: The blue to Kelso's red.]]
- Semper Fi: He served as a First Lieutenant in the USMC during World War II.
- Shell-Shocked Veteran: Cole is haunted by the civilian casualties he inadvertently inflicted during the Okinawa campaign, which indirectly led to Ira Hogeboom's breakdown and Courtney Sheldon's motivation for the morphine scheme.
- Sole Survivor: Of his platoon's attack on Sugar Loaf Hill.
- Sympathetic Adulterer: Yes, he did end up having an affair, but given what he has been through and not to mention the manner in which the secret was betrayed by his own partner only makes you feel sorry for him.
- Unwitting Instigator of Doom: Neither the military surplus heist nor Hogeboom's killing spree would have ever happened if it hadn't been for his actions during the war.
- Vitriolic Best Buds: His relationship with his partners.
- Waistcoat of Style: A hawkshaw, to be precise.
- You Are Number 6: "Phelps, Badge Number 1247" (Almost always said as twelve forty-seven).
Actor: Rodney Scott
"I tell ya, I'm jinxed—I always get landed with this crap."An LAPD patrolman and Cole's first partner.
- The Generic Guy
- What Happened to the Mouse?: Doesn't appear in the game after Cole is promoted to Detective.
- Ralph Dunn does make a brief appearance in the DLC case "Nicholson Electroplating", however, the only interaction he has with Cole is to address him as "detective." This could either be developer oversight, or he cuts his association with Cole after the affair goes public, as others have. Ralph is also present during Cole's funeral.
Actor: Sean McGowan
"I've heard all about you, Phelps. You go easy on me and let me earn the odd citation, then maybe we'll get along."A detective working in LAPD's Traffic Desk, and Cole's second partner.
- Cowboy Cop / Reasonable Authority Figure: Tends to be pretty by the book and honest, even if he's snarky about it, but he's more than willing to insult mafia henchmen to their faces, no matter how life-endangering this is.
- Deadpan Snarker: He's a pretty funny and easy-going guy.
- Handsome Lech: If his (failed) attempts to curry favor with the female suspects/victims are any indication.
- Heroes Want Redheads: In a conversation during "A Slip of the Tongue" he states a preference for redheads.
- And blondes. And brunettes.
- Likes Older Women: He implies he's like this in "A Slip of the Tongue", when he's drunk, at least.
- What Happened to the Mouse?: Subverted. He shows up in two Vice cases having taken Cole's place in Homicide.
Finbarr "Rusty" Galloway
Actor: Michael McGrady
"Rusty's Razor: You blame the guy that's banging her."A seasoned detective working in LAPD's Homicide Desk, and Cole's third partner. Sarcastic, divorced multiple times, rarely completely sober, and more than happy to ignore the rights of suspects.
- The Alcoholic: He claims he does it because of a daughter he made while drunk. One would hope he'd learn from the experience, but apparently not.
- Berserk Button: He really can't stand necrophiliacs. When Ferdinand, one of the witnesses in the "Studio Secretary Murder" case admits that he was kissing the victim's body, Rusty immediately clocks him. And every time Ferdinand brings up kissing her, Rusty does it again.Ferdinand: I'm telling you, it's not illegal! Me and some friends of mine-(PUNCH)Rusty: Clyde, can you get this sack of shit into a cell? I'll deal with him later.
- Book Dumb: Doesn't care for Phelps' more eloquent phrases and terms, and "The Quarter Moon Murders" reveals he doesn't know what an allegory is.
- Early-Bird Cameo: Appears briefly in the first case, leaving the crime scene after it's been handed over to Phelps.
- Embarrassing First Name: The only person he allows to call him Finbarr is Captain Donnelly.
- Hidden Depths: During "The Quarter Moon Murders", he's actually fairly useful when it comes to deciphering the killer's clues.
- Jerk with a Heart of Gold:
- During "The Golden Butterfly", when he speaks calmly and reassuringly to the victim's daughter.
- Also he has a small rant in the third homicide case about how Hollywood chews and spits women out.
- Noble Sexist With A Badge: He's largely dismissive of women, but admits the killings you investigate with him are horrible and cares about keeping the streets safe, no matter what underhanded tactics have to be used.
- Vitriolic Best Buds: He and Cole constantly bicker and trade insults, but after a rocky start they both respect each other a great deal and save each other's necks numerous times.
- What Happened to the Mouse??: Subverted, in that much like Bekowsky, he actively appears during Cole's time in Vice, including one of the DLC cases.
Actor: Adam John Harrington
"Everyone has their vices. Even you, Phelps."A detective working in LAPD's Vice Desk, and Cole's fourth partner. Knows all there is to know about the shady businesses the Jewish Mafia conducts in Los Angeles, and is openly racist towards the city's black and hispanic populations.
- 0% Approval Rating:An inversion, just about all of Roy's superior officers are at the very least implied to hate his guts. Anyone who has played the game will understand EXACTLY why.
- Antagonist in Mourning: It seems as such during the ending, but his line delivery clearly implies that he doesn't care about Cole and was just doing so to get Peterson to let him off the hook for being involved in the Suburban Redevelopment Fund.
- Bigot With A Badge: He clearly doesn't think much of African-Americans. He also doesn't seem to like British people judging by his constant use of the word "Limey".
- The Comically Serious: Several characters sarcastically remark about "what a funny man" Earle is.
- Cool Car: Drives a Cadillac convertible, and is really pissed if Cole damages it.
- Dirty Cop: He's pretty transparent about it. He responds to the day getting late with asking to hurry up and get it over with so he doesn't have to work over-time despite already getting paid like it.
- Expy: Bears a resemblance to Detective Jack Vincennes from L.A. Confidential. Both men are familiar with the Hollywood and Mafia scene and both are Dirty Cops. The only difference is that Vincennes is actually likeable and fairly pleasant.
- Hate Sink: "That Roy Earle seems like a really nice guy" - said no gamer ever. He's the sort of character you just love to hate.
- Jerkass: He has a very unpleasant personality.
- Jerk with a Heart of Jerk: While always unpleasant to be around, at first he seems to be a nuisance to fellow cops and only outright abusive to civilians and perps. When he reports Cole's affair to help mask his superiors' corruption however, it becomes clear that he's more than a jerk; he's an outright evil bastard.
- Karma Houdini: He gives the eulogy at Phelps' funeral. His handshake with Petersen at the end implies he isn't prosecuted as a result of the Suburban Redevelopment fiasco.
- Kick the Dog: Constantly; his Establishing Character Moment comes when he invites Cole and his current partner to the local blues club, where he puts his feelings for blacks and women on display.
- Pet the Dog: Allowing the boxer to escape and agreeing with Cole's cover story directly afterwards, when he could easily have screwed Cole over, had the boxer caught, and gotten his money back. Which arguably makes the way he rats Cole out about Elsa even more of a Player Punch. Sure, he's a Jerkass Dirty Cop, but we thought he was our Jerkass Dirty Cop.
- Politically Incorrect Villain: Hates blacks and tends to be abusive to women.
- Sharp-Dressed Man: Early in the game, Cole comments on how he dresses like a movie star.
- Sixth Ranger: In that he does all the footwork for the Suburban Redevelopment Fund.
Actor: Keith Szarabajka
"Go soak your head, Phelps. This hero business is a full-time obsession with you."An old and bitter detective working in LAPD's Arson Desk, and Cole's fifth partner. A veteran of World War I and a long standing member of the police, Biggs has seen just about all there is to see, and has a cynical outlook on his work as well as life in general.
- Book Dumb: While not actually all that poorly educated by the standards of the time, the DLC case "Nicholson Electroplating" seems to constantly poke fun at Biggs in particular for being scientifically/technologically/culturally backwards. He mistakes the chemical explosion for a "Ruskie H-bomb", dismisses the idea of television and admits to not knowing what "radiation" means in very rapid succession, as well as believing microfilm has to be read by someone with "very good eyesight" rather than using technological assistance.
- Gameplay and Story Segregation: At one point he claims to have never fired his weapon in the line of duty. This is Blatant Lies if you've completed any street crimes prior to him saying this.
- Guttural Growler: We already said "Actor: Keith Szarabajka", right?
- Hidden Depths: Well, nearly everyone in the game is presented three dimensionally, but Biggs in particular seems like a complete Jerk Ass but eventually becomes the Ensemble Darkhorse. He's essentially a burnt out cop whom Phelps gets to actually give a shit once more.
- I Work Alone: He isn't too happy about being assigned a partner.
- Jerk with a Heart of Gold: He's not exactly a sociable person but he ended up standing up for Cole in some occasions, and in the end helped him in the final mission which had them going against the entire LAPD.
- Knight in Sour Armor: He clearly thinks his job is a waste of time and isn't doing anyone any good, yet he keeps doggedly trying to solve the case anyway.
- Narrator: He narrates the opening of the game, as well as the intros to all the patrol missions, but for some reason not any others.
- Not So Stoic: Loses it after seeing Mr. Morelli's charred corpse literally crumble apart. Granted, what he saw was incredibly disturbing.
- Private Eye Monologue: He seems to love giving 'em, despite being an actual cop.
- Shell-Shocked Veteran: He fought in World War I, and was horrified by what he saw during his time there. He explains this is part of his reaction to Mr. Morelli's charred corpse crumbling apart in front of him.
LAPD Law Enforcement
Actor: Andrew Connolly
- "God's mill may grind slowly, but it grinds finely, son!"
- Affably Evil: While he is likely a corrupt cop, given his Knight Templar tendencies, he always speaks to Cole in a fatherly tone and praises him every time he solves the case.
- Anti-Hero: Of the unscrupulous variety.
- Expy: He pretty much IS Dudley Smith from LA Confidential.
- First-Name Basis: With Rusty. He is the only person who can call him Finbarr without making him angry.
- Hair-Trigger Temper: For the most part, Donnelly maintains a calm and professional tone, but one wrong sentence is enough to have him yelling in the face of the poor sap (usually Cole or Rusty) who dared to speak up.Donnelly: You disappoint me, Cole Phelps. Get back in there and raise some lumps, boy! I need a confession.
- Knight Templar: When he allows Cole to do his first interrogation at the station, he tells him that if he can't get a confession through questioning, Cole shouldn't be afraid of using violence to extract one. He's also rather enthusiastic about sending men to the gas chamber. In the first Homicide case he encourages Cole to convict their only suspect even though they have a better lead just to get the press off the LAPD's ass, and at the crime scene in the second Homicide case he even tells the journalists that are looking for a story that the LAPD are "doing God's work".
- Further shown in cases where you have a choice of who to convict, wherein he will tend to want the one conviction over another but only on political/religious/moralistic terms. He praises Cole if the latter charges Eli Rooney with the murder in "The Golden Butterfly," but berates him if he charges Hugo Moller; in the case, the evidence points more towards the latter, but Rooney is guilty of child molestation either way. A similar instance happens with Grosvenor McCaffrey in "The Studio Secretary Murder", whom Donnelly wants taken down no matter where the evidence points (although it does end up mostly pointing at him anyway.
- Potentially subverted in "The Quarter Moon Murders", where he refuses to publicly expose Garrett Mason as the Werewolf due to his relation to a high level nationally known politician. In reality, Connolly's Templar behavior is mostly show: he wants convictions because it makes him and his department look good, not out of a thirst for justice.
- Large Ham: Delivers his every word with the gravitas of a Shakespeare tragedy. Except when he shouts. Then he just becomes frickin' intimidating.
- Officer O'Hara: Played by a native Irishman, who is implied to be one in-game as well.
- Slave to PR: His pushing you to convict suspects of publicly disliked backgrounds in spite of the investigation's findings (such encouraging you to book a pedophile on the charge of a woman's murder where the player will probably find the evidence against him for it is a bit thin) gives off this impression. His Large Ham persona is quite frequently displayed in front of the press.
- What the Hell, Hero?: He gives one to Cole when he learns about the affair.
Actor: Ned VaughnCaptain of the Traffic Desk. Cole starts out as a detective under his watch.
- Hidden Depths: He is once presented completely out of character (yet delightfully narmy) when he is put under pressure by his balls-grilling, frying pan-toting chief. Can be seen here.
- Nice Guy: He's an all-around pleasant guy and is very friendly with the officers in his Unit.
- Reasonable Authority Figure: Unlike many other LAPD officers, Leary's an out-and-out good guy.
Actor: Steven RankinLieutenant of the Vice Desk and Earle's former partner.
- Dirty Cop: He's on the SRF's payroll, and has an "arrangement" that lets Victor Sanders off the hook in Reefer Madness.
- Jerk with a Heart of Gold: He tends to praise Cole and Roy for doing a fine job on a case, but as the intro for The Black Caesar shows, he's not afraid to get firm when Roy's being his usual douchey self.Roy: We got better things to be doing than wasting our time on two dead junkies.
Colmyer: Did I ask your opinion, Detective? Two men dead on US Army issue morphine. That makes it an Ad Vice case! Beat it!
Actor: Randy OglesbyCaptain of the Arson Desk. Has a low tolerance for failure and a low opinion of Cole.
- I Warned You: When Cole plans on investigating Elysian Fields Developments.
- Jerkass: He never overlooks an opportunity to yell at Cole, and he doesn't treat Biggs much better.
- Pet the Dog: If you aced the arson cases and despite not thinking highly of Cole, he still praises him and Biggs if they do a good job.
Dr. Malcolm "Mal" Carruthers
Actor: Andy UmbergerChief forensics expert for the LAPD. Mal is one of Cole's most useful and trusted allies throughout the course of the game, providing him with forensic evidence and autopsy reports crucial to solving his investigations. The most recurrent character in the game next to Cole himself, since he's present at pretty much every crime scene in the game, and he's most certainly earned his place amongst the fandom.
- Consummate Professional: Mal takes his job DEAD serious. He's most definitely not the typical Deadpan Snarker coroner usually portrayed in fiction such as in CSI. He cracks no jokes, does not make fun of the dead and sees no morbid humor in his profession. He goes in, gets the evidence, provides it and that's that.
- The way he dismisses his personal feelings about Cole's adultery charge in favor of just doing his job and helping him investigate during Cole's time in Arson is also a perfect example of how professional he is. You can't help loving Mal after that moment.
- The Coroner: This is his occupation.
- Dead Serious: The reason he is such a Consummate Professional.
- The Smart Guy: Comes with the job, but Mal is one of the best examples of said job in all of fiction.
Actor: JD CullumAn investigator with Technical Services. He mainly shows up to help Cole handle evidence safely.
William WorrellThe police chief of LAPD.
- Da Chief: Says is right in his title.
- Dirty Cop: Implied that he was in on the entire SRF fiasco and has a hand in covering up Phelps involvement...up to the point of straight-up trying to murder him.
- The Dragon/The Heavy: For the SRF, in a way, considering that the SRF has the entire force in their pocket by extension. During A Different Kind of War, he sends a veritable army of corrupt cops to try and stop Phelps and Kelso in their tracks.
- Karma Houdini: In the end, it is strongly implied that he has struck a deal with the Assistant DA, allowing him to go scot-free from his involvement in the Fund.
- What the Hell, Hero?: Also calls out Cole for his affair with Elsa.
Other Major Figures
Actor: Gil McKinneyA Marine who served under Cole's command in World War II as a sergeant. Currently works for California Fire & Life as an insurance investigator and later for the DA's office as a special investigator.
- And Now for Someone Completely Different: Becomes the playable character in three of the six arson cases.
- Cowboy Cop: He is not afraid to mess people up as soon as he gets his hands on that Special Investigator's badge.*BLAM* "That's my opening negotiating position!"
- A Father to His Men: During the war, in stark contrast to Cole's approach.
- Hardboiled Detective: Jack cultivates this persona during his time at California Fire and Life, and Cole even gently mocks him for it.
- Hero of Another Story: Jack Kelso actually has more in common with the traditional Film Noir hero then Phelps does. He's rough-edged, noble while still being quite cynical, a private detective, and not afraid to work way outside the law to get some justice if he needs to do so, has difficulty reading "dames", and is quiet but fierce when provoked. This is probably why he ends up being the primary protagonist with Cole's death.
- Knight in Sour Armor: Kelso spends much of his time feeling frustrated and disappointed in just about everyone, but he tries his best to help them anyway.
- The Lancer: To Cole during the war with a shade of Beleaguered Assistant, since Jack hated Cole's guts. Badly.
- Red Oni, Blue Oni: The red to Cole's blue.
- Private Detective: Technically as an insurance investigator, he is one of these.
- The Rival: During his days together with Cole in Marine Officer Candidate School, until he drops out of OCS after getting frustrated with their numbers approach rather than actually leading. He continues to be this as Cole's Sergeant, commanding more respect from the men than the officer he ostensibly reports to.
- Quit Your Whining: Mixed into a Heartwarming Moment. Gives one of these to Cole when he tries to apologize to Jack about his less-than-stellar leadership during the war.Jack: I know you, Cole. You're still beating yourself up over that medal on Sugar Loaf. That medal you think you didn't deserve. But you just don't get it. Nobody deserves a medal, it's just the ridiculous situation you find yourself in and how you react to it. You think you failed up on that hill but courage isn't a tap you can turn on or off. Courage isn't permanent. It's a tenuous and fickle thing. Courage and cowardice exist in every man. Get over it.
- Semper Fi: A Marine as stated, and certainly "always faithful", considering characters' assertion of his devotion to his men.
- Sergeant Rock: He was an NCO in the Marines, and it's clear from the flashbacks that he was an excellent one. Even Hogeboom speaks well of him while asking for a Mercy Kill.
- Supporting Protagonist: While he serves as the player character for much of the second half of the "Arson" Desk, Cole's character arc still winds up being at the center of the game's story.
- Verbal Tic: Frequently refers to young women as "princess" when speaking to them.
- With Due Respect: Defines the relationship between Jack and Cole.
- Would Hit a Girl: Well, if she decided to shoot him in the arm, then yes. Yes, he would."I never was very good at reading women..."
Actress: Erika HeynatzA German nightclub singer and junkie that Cole forms an attachment with.
- Beauty Mark: In keeping with the way she comes off as a Femme Fatale sometimes.
- The Chanteuse: She's the singer at the Blue Room nightclub (even though most of her singing is seen in the background).
- Fake Nationality: She's a German lady played by an Australian actress.
- Femme Fatale: A subversion; she initially comes off as standoffish when Cole interviews her during Manifest Destiny, but in later cases she ultimately helps him out.
- Graceful Ladies Like Purple: Her most common outfit color is purple: one of her club dresses and two of her coats.
- Simple, yet Opulent: Her singing dresses are subtly fancy, fitting an attraction for such a club.
Courtney SheldonA former Navy Corpsman attached to Cole's unit in Okinawa. He is now a medical student at the University of Southern California under the tutelage of Doctor Fontaine.
- Beware the Nice Ones: Initially set up as a well-meaning but naive kid who gets in way over his head. The last two flashbacks reveal that he attempted to murder Phelps for the blunder in Okinawa, and was the instigator behind the morphine theft that began the whole spiral of events in the first place.
- For that matter, in the flashbacks he's described as charging through oncoming artillery fire to reach injured soldiers as a field medic... so he can take them out of their misery.
- Good Is Dumb: Sheldon is extremely brave, and wants a fair break for his fellow veterans. He also completely lacks common sense. Among his more suicidal actions are mouthing off to a dangerous mob boss, selling easily traceable morphine, and trusting the Obviously Evil Harlan Fontaine.
- Hoist by His Own Petard: Dr. Fontaine kills him with his own stolen morphine.
- Horrible Judge of Character: Trusts Fontaine all the way... and then Fontaine kills him.
- Mercy Kill: Does this to a mortally-wounded Marine during the war.
- No Good Deed Goes Unpunished: He clearly means for the best. It just always turns out for the worst.
- The Pawn: Gets completely played by Fontaine without even realizing it.
- Token Good Teammate: For the Suburban Redevelopment Fund, albeit unwittingly.
- Too Dumb to Live: This becomes glaringly obvious in the 11th newspaper cutscene.
- Well-Intentioned Extremist: Courtney's theft of the morphine and his medical career later all have one thing in common: he wants to compensate and alleviate his fellow Marines for all the bad shit they had to go through during the war. He just wants his fellow brothers in arms to have wealth and health he believes they've won twice over. Sadly for him, the road to hell and you know the rest.
Dr. Harlan Fontaine
Actor: Peter BlomquistA psychotherapist with an unusual method for treating mental disorders.
- Big Bad Duumvirate: With Leland Monroe.
- Non-Action Big Bad: Well, mostly. He does poison Sheldon, and brains Elsa with a crystal ball.
- Chekhov's Gunman: At first, he only appears in the early parts of the game in the newspaper cutscenes. It wasn't until much later in the game, towards the end of the Vice desk, that he was proven to be one of the villains, though it's easy for a player to guess he will be.
- Create Your Own Villain: His using the sympathetic but mentally unstable Ira Hogeboom for his own ends results in Hogeboom having a complete psychotic break and turning into a serial killer, who eventually kills him.
- Deadly Doctor: He both kills people himself (one by injecting a morphine overdose) or gets his patients to do bad things.
- Faux Affably Evil: He convinced many important people to partake in illegal activities and has shown a disturbingly casual willingness to kill people. At the same time, he is shown to be rather soft-spoken and polite.
- Hoist by His Own Petard: Was killed by one of his own patients whom he drove crazy.
- Manipulative Bastard: He convinced Ira that setting fires to houses would help him.
- Southern Gentleman: He certainly has a way with words.
- The Sociopath: Fontaine is completely incapable of developing emotional attachments to anyone, and his callous disregard for the lives of others is genuinely unsettling.
- The Unfought: He is met once briefly by Phelps, long before his conspiracy is brought to light. By the time Phelps is in a position to bring him in, he's found dead in his own practice.
- Would Hit a Girl: He attempted to kill Elsa by striking her head with a crystal ball.
Ira HogeboomA former Marine who was once part of another platoon in Cole's battalion on Okinawa.
- The Big Guy: One of the reasons he was selected to tote a flamethrower.
- Meaningful Name: "Hogeboom" is Dutch for "tall tree".
- Blue and Orange Morality: He has rationalized his killing as sending the victims to a better place and fighting for God. Inconsistently, however, he saved and protected Elsa.
- Create Your Own Villain: In the rare example of a villain creating someone even worse - Fontaine uses Ira's pyromania to do his dirty work while fooling him into thinking setting innocent fires would help his psychosis. Ira clearly gets worse as a result, and when Fontaine mistakenly sends sends Ira to houses that still have people in them the mix of Ira's guilt - which Fontaine does not help, as he wants to keep his own agenda - and his preexisting instability turns Ira from an unbalanced and remorseful Anti-Villain into a fanatical Woobie, Destroyer of Worlds serial killer. The look on Fontaine's face as he realizes this is palpable.
- He may be something of a straight example for Cole, as well. The entire reason he went crazy in the first place was because Cole ordered him to incinerate a cave full of Japanese who turned out to be civilians. His earsplitting scream in the flashback to this as the stress hormones produced by the realization of what he's done etch hideous chemical burns into the tissues of his brain is one of the most haunting moments in the entire game.
- Death Seeker: Wants Jack to give him the Mercy Kill to free him of his trauma.
- Deus ex Machina: Elsa probably would have ended up dead by Fontaine had Ira not appeared to kill him. He also continues to defend her against the thugs sent by the Suburban Redevelopment Fund to kill her for knowing too much.
- Face Death with Dignity: Salutes Jack, his former sergeant, as he shoots him dead to put him out of his misery.
- Fall Guy: Though not directly stated, Ira - a mentally unstable pyromaniacal veteran - was clearly intended to be a guy to take the fall for the fires if anything went bad, in a similar way Courtney was. However, the investigation was done in an unexpected way, making this moot.
- Kill It with Fire: Flamethrower-man during the war, arsonist patsy after it.
- Mercy Kill: Jack shoots him dead, with Cole regarding it doing Ira a favour.
- Pyro Maniac: His psychiatrist actually makes this worse as part of using Ira's acts of arson for the sake of a massive real estate scam.
- Shell-Shocked Veteran: Flame gunners had some of the worst experiences of the war, due to the weapon's short range requiring them to get within 20 yards or so of the people they burned alive, and Hogeboom had it even worse than most. He went into a cave trying to kill enemy soldiers. It turned out it was a hospital, and the horror and guilt immediately broke him.
- Still Wearing the Old Colors: In addition to his flamethrower, Hogeboom dons his USMC utilities and helmet for the final confrontation with Monroe's goons.
- Woobie, Destroyer of Worlds: Mentally-broken veteran manipulated by Fontaine to become another pawn in the SRF scheme, only to completely lose it when he's sent to burn down a house with people still inside.
- Walking Spoiler: Since the last revelations in the game are about him.
Notable Figures in the Patrol Cases
Edgar KalouThe first suspect to be both arrested, interrogated and proven positively guilty by Phelps personally (while still being a beat cop, no less). He was the store owner of Hartfield's Jewellery, Jewish, and had quite a temper problem. Initially, he is accused of shooting and killing Everett Gage, another store owner.
- Bavarian Fire Drill: Kalou pulls an inverted Bavarian Fire Drill on Phelps and Dunn as they enter his store for the first time. As the two patrolmen enter, he happens to operate the register at that moment. Therefore, they believe him to be a mere co-worker, and ask him where they could find the real Mr. Kalou. Kalou just plays along and withdraws from the storefront, claiming he wanted to ring Kalou up. Then he starts running...
- Hair-Trigger Temper: One of the more noticeable personality flaws of Kalou.
- He Who Fights Monsters: Gage was an Asshole Victim, but Kalou still murdered him, which is all that Cole really cares about, sympathetic motive or not.
- Insanity Defense: Phelps predicts that Kalou would get the gas chamber, unless his crime would be downgraded to "manslaughter". The latter is implied.
- Man of Wealth and Taste: He is a jewellery store owner, and dresses accordingly. His tie...
- Motive Rant: Goes on one when he loses his temper at the end of his interrogation. It turns out that Everett Gage, the man he killed, was an antisemetic, self-serving and deceitful member of the Chamber of Commerce, deliberately blocking all propositions that Kalou put forward. As Kalou's rage wears off at the interrogation's end, he first notices that he confessed everything, complete with a "My God, What Have I Done?" expression.
- Smug Snake: That is when he isn't enraged.
- Unstoppable Rage: In which he shot Everett Gage five times after Gage slashed at one of his own employees when she was viewing Kalou's exhibits,
- Yiddish as a Second Language: Kalou, alone in a world full of Nebbishes, Schtups, Putznashers, Momsers, Schmucks, and Goy Motherfuckers! Makes great Cluster F-Bomb fuel, though.
Notable Figures in the Traffic Cases
June BallardA fading B-Movie actress Cole runs into after she and her niece drive off a cliff and into a billboard.
- Karma Houdini: Sells out her niece to be molested, commits blackmail, arranges a hit on a man. Receives no comeuppance whatsoever (It's true that her attempted murder is what the case is about, but the attempted hit, in which the police are targeted as well, removes any sympathy she might have had left).
- White-Dwarf Starlet: A bit of a subversion, as she seems to know her best years are behind her.
Guy McAfeeA powerful mobster based in Las Vegas and June Ballard's husband, who gets involved (albeit indirectly) in the later stages of The Fallen Idol.
Notable Figures in the Homicide Cases
The Werewolf Killer
The Werewolf Killer/The Black Dahlia Killer/The Quarter Moon Killer/Garrett Mason
Actor: Andrew LukichThe perpetrator of the Black Dahlia murder, and believed to still be targeting women in LA.
- Arc Villain: Of the Homicide desk, as he is the original inspiration that inspired the copycats, and he was actually behind all five of the murders.
- Chekhov's Gunman: First seen as the temporary barman in the first Homicide case.
- Early-Bird Cameo: If Cole revisits Ray's Cafe in A Marriage Made in Heaven, Garrett can be seen tending bar.
- "Get Back Here!" Boss: Forces Cole to chase him through the catacombs at the abandoned church.
- The Nondescript: He's described by eyewitnesses as having a very generic appearance. This works to his advantage, as it makes him the last person anyone (including the player) would expect.
- Walking Spoiler: His true identity, at least, as well as the fact that he committed all five murders of the Homicide desk, meaning all the other suspects were falsely accused.
- Wicked Cultured: He's clearly well-versed in Greek mythology and the works of Percy Shelley, as demonstrated in the city-wide scavenger hunt he arranges for Phelps and Galloway.
- The World Is Not Ready: Donnelly's justification for keeping his identity as The Werewolf under wraps, since it turns out he's the half-brother of one of America's most influential politicians.
Notable Figures in the Ad Vice Cases
Actor: Patrick FischlerA Real Life Jewish mobster that Cole encounters during his time in Ad Vice.
- Foregone Conclusion: The real Mickey Cohen died at home, in his sleep in 1976. So, no matter how much you'll want to, you're not going to get to shoot him in the face.
Notable Figures in the Arson Cases
Actor: John NobleA rich and influential real estate tycoon, Monroe is the head of Elysian Fields Developments, a land development firm that has become very prominent in Los Angeles.
- Affably Evil: At first he's fairly polite to Cole and Biggs, and even greets Jack when he's storming his mansion. He slowly becomes less and less polite as the game progresses, however.
- Big Bad Duumvirate: With Dr. Harlan Fontaine.
- Even Evil Has Standards: As shown in the last newspaper cutscene, he's taken aback by Dr. Fontaine confessing to murdering Courtney.
- Eyes Always Shut: Or at least very squinty. Which can make reading him a little difficult.
- Kick the Son of a Bitch: Who didn't cheer when Jack shot him in the leg?
- Smug Smiler: Face it, you've wanted to wipe that grin off all those billboards/waybills at one time or another.
- Villainous Breakdown: The moment Jack shot him in the leg.
Curtis BensonVice-President of California Fire & Life, the insurance company that Jack Kelso works for.
Fletcher BowronThe mayor.
- Historical-Domain Character: Loosely inspired by the real-life L.A. mayor of the same name.
Donald SandlerThe D.A.
- What the Hell, Hero?: Calls out Cole for his affair with Elsa along with Donnelly and Worrell.