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Accounting

Angela Noelle Martin-Schrute

"I actually look forward to performance reviews. I did the youth beauty pageant circuit, and I enjoyed that quite a bit. I really enjoy being judged. I believe I hold up very well to even severe scrutiny."

Played by: Angela Kinsey

Seasons: 1-9

Senior Accountant of Dunder Mifflin, Scranton.

UK counterpart: Sheila.

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• Affectionate Nickname: Called "monkey" by Dwight.
• Alpha Bitch: She's probably (and openly) the meanest of the office and she was during a time as head of the Party Committee, spending her time to insult and be bossy with other members, especially Phyllis.
• Animal Motifs: She's strongly associated with cats. Like a cat, she's an antisocial and aggressive character, but with a far softer side for those she trusts.
• Babies Ever After: By the series finale, she has a son, Philip, with Dwight.
• Birds of a Feather: Dwight and Angela are both very quirky, overly serious, and obnoxious egomaniacs who love being controlling of others.
• Berserk Button: Whatever you do, do NOT make fun of her height, or call Dwight a freak in front of her.
• Better with Non-Human Company: Angela is genuinely compassionate, loving and affectionate with her beloved cats. She's far more rude, aggressive and antisocial with human company.
• Break the Haughty: Much of season nine has been this for her, from finding out about Oscar and her husband to moving into a squalid studio apartment and losing her cats. Things end happily for a noticeably sweeter Angela with her marriage to Dwight.
• Character Development: Greatly accelerated in the final season. Between the season Humiliation Conga and the Time Skip of the last episode, Angela goes from a bitchy, bigoted, arrogant shrew incapable of maintaining any sort of healthy relationship through most of the show to a much more tolerant and open minded Happily Married woman.
• Cluster F-Bomb: Has dropped a couple of these when the Schrute men scare her.
  Angela (after Dwight nearly runs her off the road): WHAT THE FUCK IS YOUR PROBLEM?!
  Angela (after Mose releases her from his trunk): WHAT THE FUCK IS YOUR PROBLEM, YOU FUCKING ASSHOLE?!
• Control Freak: Particularly when it involves the Party Planning Committee.
• Crazy Cat Lady: It's heartbreaking to learn she loses most of her cats when you remember how much love she's expressed towards them. Unusually for this type of character, her marriage actually contributes to this, since a lot of the wedding gifts she receives are cats.
• Defrosting Ice Queen: Big time in "Finale", to the point where she seems to have become a completely different character. Coupled with the Humiliation Conga of the Robert Lipton relationship, it seems likely that seeing her past hypocrisy in the documentary (which, judging from the Danish promo in "Promos", used her sexual dalliances as a noteworthy subplot) led her to a Heel Realization during the year-long gap before "Finale".
• Dude Magnet: She's quite attractive, and while her Holier Than Thou personality might be a turn-off for most men, she's still appealing enough to have had two different pairs of men fight in a literal duel for her affections. Roy also doesn't hesitate to choose "that tight-ass Christian chick, the blonde" when the employees play "Who'd You Do?" in "The Fire", even though Pam is standing right next to him.
• Evil Is Petty: Frequently engages in rude, disrespectful, or outright cruel behavior for no good reason.
  • She hasn't spoken to her sister, whom she says was her best friend, in sixteen years over an argument she can't even remember. And she's extremely proud of that. This is gone by the finale, where we find out she chose a Latino homosexual with whom her now ex-husband slept with as godfather of her child.
  • Despite Pam being her loyal Secret-Keeper while she was seeing Dwight, she seems to go out of her way to insult Pam. This is especially obvious in "Dinner Party" where she tells Jan that Pam has been ogling Michael, which is a total lie and she has no reason to say it other than to be a jerk. She also refers to Pam as the "office mattress" at one point- despite the fact that she has been with more men than Pam (and even cheated on both of her fiancés with Dwight).
• The Friend Nobody Likes: Due to her rude and harsh behavior. In the episode where there are two competing Christmas parties (one hosted by Angela, the other hosted by Pam and Karen), most people decide to go to Pam and Karen's party, except Kevin and Phyllis. And Kevin goes to Angela's party just because there are brownies, even if he doesn't like Angela's presence and eventually Angela irritates him enough to make him go to the other party.
• The Fundamentalist: She seems to be something of a conservative Christian who despite her professed faith acts very un-Christian, namely passing judgement on nearly everyone she meets.
• Glurge Addict: Angela gets into a huge fight with Oscar over whether or not she can put up a glurgey poster of babies dressed up like jazz musicians on her cubicle wall.
• Happily Married: With Dwight at the end.
• Height Angst: She's a little insecure about her height. At 5'1", she is the shortest member of the office staff and laments that she still shops in the junior section and, on occasion, will wear doll clothing. She mentions that Dwight would exercise by strapping her into a Baby Bjorn and doing lunges across his farm.
• Hidden Depths:
  • Her extreme bitchiness and high-maintenance-ness notwithstanding, she does have an understanding about the class a Proper Lady needs to have. When Dwight demands that she just hose his dirty aunt (said aunt also wants that) for her bath, she silences both of them, promising that she would treat the aunt like a lady she is. Later it is shown that she carefully braids Dwight's aunt, who is now properly bathed and dressed.
  • For such a po-faced woman, she's suprisingly good at comedy when she puts her mind to it. She gives an impressive set at Micheal's roast, wins Pam's caption contest and intially charms Lipton with her jokes.
• Holier Than Thou: Believes herself to be morally superior to the others (in reality she is anything but).
• Huge Guy, Tiny Girl: Dwight is 6"3" and she is 5"1".
• Humiliation Conga: In the final season, Angela learns her husband is not just gay, but cheating on her with her co-worker and frenemy, Oscar, and they separate. Without the Senator's money, she is forced to move into a studio apartment with her young son. Then, after a neighbor complains, two "sackfuls" of cats are taken from her, she is evicted from her studio apartment, and she has roughly $25 in her bank account.
• Hypocrite: Practically her defining trait. She's capable being incredibly judgmental towards anyone but herself, it seems.
  • In many talking head interviews, she refers to Jan and even Pam as "whores", often for no other reason than wearing clothing that Angela has decided is inappropriate. Clothing that is often less revealing than attire that Angela herself has worn.
  • She put out a hit on her husband's lover- despite the fact that she repeatedly cheated on both her fiancés with little to no hesitation, and even had some indiscretions during her marriage (one of which led to her getting pregnant). This, from The Fundamentalist. Even Dwight calls her out on it.
  • In keeping with both the above, she at one point refers to Pam as "the office mattress". Pam, it should be noted, is only ever in two relationships throughout the course of the series (albeit both with other employees of the office), both of which she is wholly committed to while in them, and one of which ends up in a happy marriage with kids. Angela, however... well, see above regarding infidelity and various love triangles she's gotten herself into.
• Introverted Cat Person: She isn't a very sociable person, but clearly loves cats.
• Ironic Name: In spite of her name, Angela is one of the most abrasive and unpleasant people in the office.
• Irony: After all her open despising of homosexuals, she ends up unwittingly marrying one, and after the divorce and subsequent disgrace she ends up living with Oscar. For a Literal Metaphor bonus, she lives in his closet, which he lampshades. This is a huge part of the reason she breaks out of her ice queen bigot personality.
• Jerkass: She's cold, snide, condescending, judgmental, purposefully difficult and hypocritical. And it's only fairly late into the series that she starts gaining any kind of meaningful character improvement.
• Jerkass Has a Point: Pettiness aside, she is often right about stuff Michael does, like how Movie Monday might get them into trouble with Jan (it does) and how inappropriate Kama Sutra was for the workplace, or her frustration with Phyllis failing to complete simple tasks for one of the Christmas parties.
• Jerk with a Heart of Gold: She's perpetually sour and confrontational, but this doesn't mean she lacks humanity and empathy. When she sees how horribly Dwight treats his elderly aunt, she is horrified and tells him off before giving the aunt a proper bath and making sure the woman is properly dressed.
• Lady Macbeth: Towards Dwight during "The Coup"
• Mean Character, Nice Actor: Compare close-minded and bigoted Angela Martin with pleasant and worldly Angela Kinsey who lived in Indonesia for 12 years.
• Meaningful Name: Her first and middle names have Christian themes (Angela comes from "angel" and Noelle from "noel," French for Christmas), and her last name is the name of a saint - echoing her Catholicism.
• The Napoleon: She is quite insecure about being short. Michael's jokes don't help.
• Never My Fault: She's very reluctant to admit her mistakes, insisting that they're someone else's fault (usually Kevin).
• No Sense of Humour: Has little sense of humor and almost never smiles or expresses happiness.
• Not So Above It All:
  • On the trip to the beach, she is the first to start singing along with Kevin to The Gambler and enthusiastically joins in on The Flintstones theme.
  • She's the one to come up with an insulting caption for a picture of two dogs on an island that most of the office thought was hilarious in "The Search". Her inspiration was wanting one of the dogs to pee on Gabe.
• Perpetual Frowner: Though on occasion she does smile - mostly when it involves Dwight.
• Pet the Dog: She has her moments that show she's not completely heartless.
  • Her relationships with her cats is a literal one.
  • She comforts Kevin when he is undergoing testing for skin cancer and bluntly tells Michael that Kevin's test is more important that his birthday.
  • Asking Oscar to be part of the Party Planning Committee, and telling him it's not because he's gay.
  • Reassuring Kelly with a pat on the hand and rare smile when Ryan was taken under Dwight's wing.
  • Invites Pam to go out for coffee with her after Dwight hand-delivered her forgotten tax forms to Corporate.
  • In "The Accountants" webisodes, she pays off Michael's electricity bill through his checking account when it's about to get shut off.
• Relationship Revolving Door: With Dwight.
• Sex Goddess: According to Dwight, she's actually terrific in bed. He attributes it to how her craziness making her enthusiastic and her flexibility.
• She Cleans Up Nicely: She looks very nice in her sexy nurse costume in one Halloween episode. Giving birth also had no negative effect on her petite body, much to Pam's chagrin.
• Sour Prudes: Despite being self-righteous, she has an affair with Dwight while engaged to Andy, making her a full-fledged Straw Hypocrite.
• Strange Minds Think Alike: She and Dwight.
• Tiny Tyrannical Girl: This girl meets the two other criteria with admirable gusto: fun-sized stature with supersized agressiveness.
• Took a Level in Kindness: From Season 2 and after she slowly develops into a more open-minded, nicer person, but it really hits after her Trauma Conga Line.
• Tsundere: To Dwight, though he's arguably more of one to her.
• Unrequited Love Switcheroo: Back and forth with Dwight.
• When She Smiles: On the rare occasion she lets out a genuine smile, it can light up a room (or at least her corner of it).
• What Does He See in Her?: She jealously tries to invoke this with Dwight, insisting that the wholesomely beautiful Esther is ugly.
• You Are Fat: She makes passive aggressive comments about Pam's weight when they are both pregnant in season 8 (and after their pregnancies as well).

Kevin Jaye Malone

"I just want to lie on the beach and eat hot dogs. That's all I've ever wanted."

Played by: Brian Baumgartner

Seasons: 1-9

Accountant of Dunder Mifflin, Scranton.

UK counterpart: Keith Bishop.

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• Abhorrent Admirer: He is like this with just about any female, often making lewd comments to them, and sometimes even admitting when something turns him on.
• Acrofatic: He's surprisingly athletic despite being overweight, being a sharpshooter in basketball and an excellent golfer. When he needs to use the bathroom he can move at warp speed.
• Adaptational Nice Guy: He is far kinder and more caring than his UK counterpart Keith.
• Big Eater: When Pam was pregnant, they start eating together because they get hungry at the same times. But not all meals. Just second breakfast, lunch, second lunch, and first dinner.
• Brilliant, but Lazy: Ambiguous, and possibly a case of Depending on the Writer. Some episodes he seems genuinely dim, other times he is shown to be quite smart and even devious, such as swindling Daryl and Andy out of money in the Dallas boardgame, being a former world poker champion, winning a trivia contest against the dozens of other players including most of the office and more, but what is consistent is that he doesn't want to work and he just wants an easy laidback life.
• Brutal Honesty: In the 9th season, Kevin's social skills lessen and he noticeably becomes more blunt with his observations such as telling Senator Lipton that he's a terrible person for using Oscar and Angela and telling Andy that he isn't cut out to be a famous actor.
• Character Development: In the first season Kevin was extremely dull and monosyllabic. Later episodes show him being more excitable and talkative.
• Cloudcuckoolander: Especially in later seasons, he's prone to random statements.
• Dumb and Drummer: Inverted. His stupidity is shown mostly through his incompetence at his day job, and the fact that he's also a drummer is an indication that he does at least have some skills.
• Dumbass Has a Point: Despite the Took a Level in Dumbass described below, Kevin regularly drops insightful and astute comments on what's happening in the office. Happens frequently in seasons 8 and 9.
• Fat Idiot: He's overweight and becomes much dumber after his Flanderization in later seasons.
• Fat Slob: Fat, and often shown to be a gross and gluttonous Big Eater.
• The Gambling Addict: He's been in financial trouble because of his compulsive gambling and seeks to save himself by gambling even more.
• Genius Ditz: While he's not all that bright and a terrible accountant, he's a talented singer (as seen in "Beach Games"), musician, cook, and basketball player. And he can do relatively impressive math in his head... so long as pies are involved. He also ends up being very successful as a bar owner after he gets fired. Maybe Dwight firing him was better for him in the long run.
• Has a Type: While he lusts after any woman he considers "hot", he especially thinks women wearing glasses are hot.
• Hidden Depths: He is quite a good cook, sings and plays drums in a band, can play basketball very well, and is a World Champion poker player; the latter fact in particular implies that his idiocy might be Obfuscating Stupidity, and there are hints in some episodes that he is actually embezzeling money from the company under the guise of "mistakes" that everyone expects him to make as he is a "bad" accountant.
• Idiot Houdini: He is either this or a Karma Houdini, depending on how stupid one thinks he may be. He regularly sexually harasses Pam in the workplace and in front of others, but is never disciplined in any way for doing so.
• Idiot Savant: Everyone openly acknowledges that he is a poor accountant and is terrible with numbers. Yet, he can do fairly complex math if the final answer involves pies. He is also a gifted athlete and poker player.
  Jim: Let's go, driver! Laverne packs up the pie wagon at five...so...[makes a "let's roll" gesture]
  Kevin: At five? That's only 20 minutes from now! The pie shop is 13 miles away. So at 55 miles an hour, that just gives us five minutes to spare!
  Angela: So wait, when pies are involved you can suddenly do math in your head?
  Oscar: Hold on, Kevin. How much is 19154 pies divided by 61 pies?
  Kevin: 314 pies!
  Oscar: What if it were salads?
  Kevin: Well...it's the...carry the four...and the...it doesn't work!
• Innocently Insensitive: He has a habit of speaking to women (Pam mostly) in a way that would be considered sexual harrassment if he was smarter. Kevin also tells Oscar that he would love prison.
• The Internet Is for Porn: In the Series Finale Dwight says that Kevin's Internet searches were so filthy they had to burn his computer.
• Karma Houdini Warranty: Surprisingly, one of the few aversions to the Karma Houdini status most of the employees at Dunder Mifflin have; in the finale, when Dwight takes over, he fires Kevin; downplayed because the reason Dwight fires him isn't because of the insider trading Kevin has admitted to, the below mentioned Porn Stash, or the sexual remarks he's made about his female coworkers; it was simply because Kevin was an inefficient worker^note although it's worth noting that Dwight would've been a Hypocrite had he fired Kevin for any of the aforementioned reasons, considering that Dwight is worse than Kevin, only escaping punishment because of how good of a salesman he was.
• Kindhearted Simpleton: Because of his stupidity, he's almost never portrayed as an outright Jerkass like his co-workers, although he's often Innocently Insensitive with his sexual remarks about women.
• The Load: To the accounting department. In his defense, he had originally planned on working in the warehouse, not the accounting department, but Michael apparently saw potential in him, possibly because he had a college degree unlike most warehouse workers. Michael even openly admits that the office doesn't need three accountants, yet he keeps all of them anyway.
• LOL, 69: Jim mentions it's his favorite number and he makes a goofy smirk when he tells the camera that he sets the office thermostat to 69°. Unsurprising considering his aforementioned love of dirty jokes.
• Manchild: He's immature and has a childish sense of humor.
• Odd Friendship: With the rest of the accounting department, especially Oscar.
  • Even if Oscar is The Smart Guy, he seems to get along well with Kevin, probably the dumbest guy in the office.
  • To a lesser extent, also with Angela, despite her unfriendly personality. They hug when they learn that their branch is not closing in season 3. In one of the later episodes, it's shown that Kevin sees both Oscar and Angela as parental figures.
• Porn Stash: Keeps one in the office and on the computer. A minor running gag is him having an Oh, Crap! moment whenever he realizes that someone might be able to see what's on his computer.
• "The Reason You Suck" Speech: Has given out two in the series; first to Angela in “The Duel”, for cheating on Andy with Dwight, also pointing out her hypocrisy. And then to Senator Lipton in “Vandalism”, for not only cheating on both Angela and Oscar, but using them as pawns to further his political career.
• Secret-Keeper: Of the relationship between Oscar and Senator Lipton. Even he himself doesn't think he can actually keep the secret, but he somehow does.
• Simpleton Voice: Low-pitched and nasally, almost as if he's impersonating a Fat Idiot as opposed to being one.
• Sweet Tooth: A Big Eater in general but he especially loves sweets like candy, pies, cakes, cookies, etc. He also keeps a large stash of M&M's in his desk.
• Took a Level in Dumbass: The longer the show's on the air, the dumber he gets. It's hard to reconcile the Kevin of recent seasons as being the same character revealed to have won a World Series of Poker bracelet in season two except that Kevin grows increasingly reliant on his Obfuscating Stupidity in order to avoid doing work and being saddled with responsibilites.
• Trademark Favorite Food: Cup Noodles and M&M's.
• Vocal Evolution: In the first two seasons he speaks with a flat monotone (basically Brian Baumgartner using his natural speaking voice), similar to his UK counterpart Keith. Once he Took a Level in Dumbass, he became louder, more expressive, and even a little gravelly.

Oscar Juan Paul Martinez

"I love a good quitting story. It makes me feel like I have control over my own life. Gives me hope. Maybe I will have one of my own someday."

Played by: Oscar Nuñez

Seasons: 1-9

Accountant/Chief Accountant of Dunder Mifflin, Scranton.

UK counterpart: Oliver.

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• Deadpan Snarker: Best example on the show next to Stanley.
• Forced Out of the Closet: Zig-Zagged, he is gay and he did reveal this to Toby when he reported Michael Scott for using the word "Faggot" as a joke. But Oscar wasn't completely out at the time and Michael inadvertantly outted him while trying to apologise for using a homophobic slur. After being outted, Oscar nearly quits and he gets compensated by Dunder Mifflin for Michael's antics.
• Idiot Ball: Grabs it pretty hard in "Doomsday." First of all, he thinks it's a good idea to test to see if Dwight's accountability booster is a real threat by making a mistake on purpose. Purposely making a mistake to see if something bad will happen is never a smart idea, especially since he should have figured the device would work considering how thorough Dwight is. After that, during the course of the day, he refuses to use a calculator in his work, saying that when the stakes are high, the only computer he trusts is his brain. This is the exact opposite of what a smart person should do in a professional context, and it ultimately leads to him making the final mistake that sets off Dwight's device.
• Insufferable Genius: He can get really obnoxious when he has something he wants to get across, notably in "China", "Costume Contest", and any time Angela's talking about her boyfriend.
• In Series Nick Name: Called "Mr. Actually" by the office because of know-it-all tendencies and correcting people by starting with "Actually..."
• Insistent Terminology: Seems oddly obsessed with correcting Angela when she refers to her boyfriend as a Senator, as he's always quick to chime in with a "State Senator", to the point that he seemed conflicted when Angela gets it right on her own. He notably stops doing it once he starts an affair with him
• Irony: Since the introduction of State Senator Lipton as a character, Oscar consistently mocked the position whenever it came up. In "Finale", Oscar is running for State Senator himself.
• Never Heard That One Before: Judging from Michael's comment in "Hot Girl", Oscar has this reaction to being called Oscar the Grouch (though, in "Secretary's Day", Oscar chides Kevin for not using Oscar the Grouch in his rebuttal to Oscar's Kevin/Cookie Monster video).
• Not So Above It All:
  • While it is crass and insensitive of Michael to single him out for being gay, this in no way excuses the fact that Oscar is a real asshole sometimes to his officemates (in particular when he and his partner publicly savage Pam's art)
  • He broke open a car window when he thought it would help free a dog, only to patch it back up and walk away when he realized that he hadn't thought of what he was actually going to do with the dog.
• Odd Friendship: Even if Oscar is The Smart Guy and know-it-all, he seems to get along well with Kevin, probably the dumbest guy in the office.
• Only Sane Man: Along with Jim and Pam. While other characters have some degree of hysteria, Oscar remains a representative of the levelheaded average guy.
• Secret Relationship: In season 9, he begins one of these with Senator Lipton.
• Small Name, Big Ego: While he is smart, Oscar has a tendency to overestimate himself sometimes, such as in "China", where he loudly decries the figures Michael cites on cities in China and the US, only to be proven wrong, and in "Doomsday", where he tries to cut down on mistakes by doing the math in his head, and screws it up almost immediately.
• Straight Gay: Although some of his interests and comments subvert this, such as, according to Oscar himself, his membership in the Finer Things Club.
• Straight Man: Refers to himself as part of the "Coalition for Reason", alongside Toby, Pam, and Jim.
• Twofer Token Minority: Occasionally pointed out by Michael or Dwight.

Sales

Phyllis Margaret Lapin-Vance

"Oh, I don't think it's blackmail. Angela just does what I ask her to do so I won't tell everyone that she's cheating on Andy with Dwight. I think for it to be blackmail, there would have to be a formal letter."

Played by: Phyllis Smith

Seasons: 1-9

Sales Representative of Dunder Mifflin, Scranton.

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• Ascended Extra: She was originally a casting assistant who was rewarded with a part after making a good impression at a read-through.
• Beware the Nice Ones: She's a nice enough lady, but she's not above blackmailing people like Angela when she's annoyed enough. Granted, it's Angela, so it's not entirely undeserved either.
• Bitch in Sheep's Clothing: When she's off the clock, she averts this for the most part. However, she is a cunning stone cold bitch when it comes to staking a claim. After all, she works in sales.
  • She gets off on indirectly exerting power through her relationship with Bob. From 6x21 "Happy Hour":
    Phyllis: Yeah, I love going to bars with Bob. I tend to wear something low-cut, get men to flirt with me, and Bob beats 'em up.
    *beat*
    Phyllis: What?
  • Phyllis also has a very prominent mean streak that comes out occasionally when dealing with Pam. When Pam and Jim's relationship became public, she makes an unneeded point to passive-aggressively 'inform' her she can't favour Jim when assigning new clients (something Pam wasn't doing) and does so loud enough for it to be heard by others. After Pam moved to Sales, Phyllis wasted no opportunity making mean-spirited digs at her for sniping her clients and takes part in the office's shunning of her, Michael, and Ryan. It even goes back to when she stole all of Pam's wedding plans for her own wedding, right down to the dress, essentially forcing Pam to sit through her own canceled wedding as a bystander.
  • Her blackmail of Angela should have been a case of The Dog Bites Back or Kick The Son Of A Bitch, but rather than use it to get Angela to be nicer to her, she forces Angela to remain on the committee and serve as Phyllis' punching bag, bullying and belittling her while assigning her any demeaning task she can. When Angela finally has enough, rather than accept she went too far, she outs Angela's affair to the office.
• "Blackmail" Is Such an Ugly Word: Quips that bossing around Angela by holding the fact she is cheating on Andy with Dwight over her head does not count as blackmail because, in her opinion, in order for it to be "blackmail" you have to write it in a formal letter.
• Butt-Monkey: Frequently the target of Michael's meaner jokes. Angela also gets her jollies slut-shaming Phyllis when Pam's not around.
• Everyone Went to School Together: She was in high school with Michael.
• Female Misogynist: Does not want the new manager to be a woman.
• Happily Married: To Bob Vance, Vance Refrigeration.
  Michael: See? There's hope for everyone!
• I Was Quite a Looker: She used to be a professional cheerleader.
• Morality Pet: For Stanley. She's his only coworker he genuinely seems to like. When Karen complains about the smell Phyllis gives off, Stanley does a talking head pointing out he's sat opposite Phyllis for years and never said a word about it - maybe the only talking head he ever does where he isn't talking about himself or how much he hates working there. Phyllis defends Stanley in "Finale", claiming the documentary didn't capture his good side, and is visibly moved to tears by the whittled figurine he made for her. They're even shown dancing together at Dwight and Angela's wedding and admit how much they missed each other.
• Nice Girl: Generally speaking, she's a sweet lady who's happily married, and is overall one of the most magnanimous people at Dunder Mifflin to her colleagues unless she's pushed: it's telling that a gift she makes for Michael is an oven mitt she lovingly knitted for him by hand. She does have her limits though: See Beware the Nice Ones and Bitch in Sheep's Clothing.
• Odd Friendship: With Dwight, particularly in several Season 5 episodes.
• Parental Abandonment: Phyllis gave away a baby in high school. When she suspects that Erin might be that baby, Phyllis starts warming up to her to make up for lost time.
• Teenage Pregnancy: Late in Season 7 it's revealed Phyllis had a baby in high school and gave it up, with Erin possibly being that baby all grown up. It's quickly disproven and Phyllis' child is never acknowledged again.
• Younger than She Looks: Michael refers to her as being the "Office Grandma" despite the fact that they're the same age, and went to high school together. And before you call this joke mean-spirited, note that Smith is 11 years older than Carrell in real life. Ryan uses her face to sell his actual grandma's pesto because he thinks she has the Italian grandma look.

Stanley James Hudson

"It's true. Around this office in the past I have been a little abrupt with people. But the doctor said, if I can't find a new way to relate more positively to my surroundings, I'm going to die." [...] I'm going to die."

Played by: Leslie David Baker

Seasons: 1-9

Sales Representative of Dunder Mifflin, Scranton.

UK counterpart: Malcolm.

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• Actually Pretty Funny: On rare occasions, an absurd scenario does manage to make him laugh.
  • Dwight trying to fire him for the first time actually causes his first on-screen laugh.
  • Pretzel Day is the only day of the year where he gets along with Michael, with Stanley even going in with a "That's what she said!" joke during the deleted scene at the end of the episode, making both of them laugh.
  • Ryan's inability to talk to Stanley's clients causes him to burst into mirthful howling about how he sounded like his 6-month old niece while driving back to the office.
  • Of course, let's not forget his reaction to Scott's Tots.....
  • Michael's rapid-fire roast at the end of "Stress Relief" does manage to get a good one out of him.
  • The Koi Pond incident causes him to join in the office's mocking of Michael.
  • The meatball prank seemingly has him enjoying Dwight's misfortune of having his desk overloaded with meatballs. It turns out it's actually at Jim's gullibility for donating free food to him and Dwight.
  • And lastly, the Dunder Mifflin billboard defacement involving a compromising position between Dwight and Andy.
• Berserk Button:
  • Michael in general. Especially when it's revealed that Stanley's stress level goes up just by Michael coming near him.
  • Taking any notice of his daughter is sure to rile him up. He exploded at Ryan after seeing his daughter hanging around him.
• Big Eater: Besides Kevin, he's probably the character who enjoys eating the most.
• Brilliant, but Lazy: Downplayed. Stanley is referred to on at least one occasion as the salesman with the most consistently high sales at Dunder Mifflin (while Dwight and occasionally Jim can outsell him, Stanley has been with the company longer). However, he is genuinely lazy:
  • In 7x05 "The Sting," Michael is, for once, trying to do his job as a manager and calls a sales meeting that is actually about sales. Specifically, he asks his sales team to come up with ways to beat Osprey, a small rival company that has been taking many of Dunder Mifflin's clients. Stanley's only contribution is to suggest that they "sell better."
  • A similar example occurs in Season 9 when Stanley is literally unwilling to do his job and renew a contract with a client for whom he is the primary contact (it's his sister-in-law's friend). Notable in that this is one of the rare cases for Season 9 Andy where Jerkass Has a Point; Andy directly states that Stanley has to go make the sale, and Stanley says no because he doesn't want to take the stairs.
  • It's heavily implied that, due to his longevity, Stanley has a steady stream of returning customers and simply places those orders every month, quickly reaching his commission limit and then only coming to the office because he's required to be there. He is only seen putting in effort when the commission cap is lifted and he can make more money.
• Captain Oblivious: In the opening of "Costume Contest," the office tests the limit of Stanley's obliviousness, including Kevin being dressed as Phyllis and Michael talking about a branch on Jupiter. The only thing he notices is when the main clock is slow at the end of the day.
• Character Catchphrase:
  • "Have you lost your mind?!"
  • He tries to make "and shove it up your butt!" into his new "thing" in Season 8, but it doesn't pop up regularly from that point onwards.
• The Comically Serious: Part of his character is his reactions to the wacky hijinx around them.
• Deadpan Snarker: Stanley's primary role in the office, especially towards Michael.
• Enemy Mine:
  • He doesn't make it a secret that he doesn't like Michael but the moment someone cuts in line on Pretzel Day, they team up and jeer at them until they go away.
  • He also hates Dwight, but will side with him anytime the sales staff are put at odds with the other employees.
• Enraged by Idiocy: Having to put up with any office antics irritates Stanley to no end, especially bad considering who his boss is. Downplayed considering that he rarely explodes into anger and simply reacts with a sardonic tone or annoyance, though it's occasionally played straight.
• Former Teen Rebel: Was a civil rights activist in his youth.
• Hidden Depths:
  • He actually knows how to have fun, as we see in the Florida story arc.
  • As seen in the finale, he's also skilled at woodcarving and was fond enough of Phyllis to make her a doll.
  • "WUPHF.com" gives us a particuarly bizzare example when he reveals his lifelong dream — to escape Earth in an space-faring lighthouse.
• I Was Quite a Looker: In "Weight Loss" Stanley shows a picture of himself in the '70s, when he was a handsome Afro Asskicker-looking black activist.
• Jerkass: Stanley's grumpiness and abruptness with people regardless of how polite they are make him this. There's also the fact that he's cheated on his wife several times.
• Jerkass Has a Point: His brutal teardown of Michael in "Did I Stutter?' is understanding given the fact that Michael is inappropriate with the staff and acts extremely childish.
  • Also, had Michael given the same talk to Stanley right after the initial "Did I Stutter" incident as he did at the end of the episode, all of that drama could have been avoided. Stanley is correct that Michael's childish behavior has a tendency to escalate and make things worse.
• Jerk with a Heart of Gold: As rude and unpleasant as he is, Stanley still has a soft spot for Phyllis and Jim, and is terrifyingly protective of his daughter. Phyllis herself even claims that Stanley is a lot nicer when off-camera.
• Manipulative Editing: In "Finale", Phyllis claims that Stanley is a much nicer guy than the documentary made him look, suggesting this took place. The fact that he was much nicer and more tolerant in earlier seasons lends some credence to this.
  • His and Phyllis' intention to always help Jim when he Jim planned to leave Dunder Mifflin also affirms this view.
• The Mole: When Stanley becomes Jim's new partner with pranking Dwight, it's in fact a ruse to have Jim use immense amounts of meatballs in his pranks that Dwight and Stanley then split and keep for food.
• Not So Stoic: Downplayed, as he isn’t so much a Stoic as he was a man who just did not give a shit, but there were some times where he most certainly did give a shit.
  • As mentioned below, he flipped out at Ryan when he thought the latter was flirting with his 14-year-old daughter.
  • When Michael told everyone that Meredith was hit by a car and in the hospital - but was still alive - Stanley chews him out for making it sound like her injuries were fatal.
  • He was not happy when Michael pretended to fire him in ‘Did I Stutter’.
  • Stanley lit up real good when Michael spread the word that the former was having an affair. Just look at how enraged he is while smashing Michael’s car.
• O.O.C. Is Serious Business: Normally, Stanley is an extremely lazy, unemotive man who's completely apathetic to everything around him. This means that when he gets mad, he's terrifying — just ask Ryan. On another approach to this, the moments where he finds something genuinely hilarious all tend to be big emotional moments.
• Papa Wolf: He goes ballistic when he thinks Ryan is having some funny business with his daughter.
• Perpetual Frowner: He very rarely ever smiles.
• Race Lift: Malcolm, his counterpart in the British version, is a white man.
• Serious Business: Pretzel Day. It's the only time he's happy to go to work.
• Scary Black Man: Normally averted. Stanley usually just doesn't care enough to be scary or intimidating, even when annoyed. But when his temper gets pushed to its limits, he becomes downright terrifying as seen in "Take Your Daughter to Work Day" when he thought Ryan was making advances on his daughter. Ryan stated afterward that Stanley yelling was the scariest moment of his life. Also notable in "Did I Stutter?" when Stanley lays out a savage "The Reason You Suck" Speech on Michael and Dwight, friggin Dwight, is clearly unwilling to throw himself into the path of Stanley's wrath for him.
• Spared by the Adaptation: A nonlethal example. His UK counterpart Malcolm is made redundant, whereas Devon White - instead of Stanley - is the one who gets downsized.
• Stereotype Flip: Michael drafts him for the office's basketball team under the belief all black people are good at the sport. Much to his bewilderment, Stanley turns out to be a terrible player. For the series as a whole, Stanley flips the general societal stereotype that black men are hip and high energy by being a very no-nonsense white-collar worker.
• Straight Man: Tries his best not to engage in the antics around him.
• This Is Gonna Suck: His standard reaction to any office antic. A good one is given after he returns from the hospital after having a stress-induced heart attack and gives a talking head about how continued stress will kill him and realizes Michael intends to force him to move about the office in a wheelchair:
  Stanley: (in a second talking head) I'm going to die.
• Token Minority: He’s the token African-American in the workplace until Darryl is promoted to Warehouser Supervisor and thus gets Jim’s old office.
• Trademark Favorite Food: He loves Pretzel Day.
• The Unapologetic: Doesn't give a crap about anyone's feelings or the damage he does to them.
• Weirdness Censor: To the point where Jim and Pam convinced everyone to do the most outrageous random things they could think of for an entire day just to see if Stanley noticed. He didn't. Not even when he was sitting the wrong way in a meeting, or his computer was covered up. As he left for work, walking by such highlights as Dwight with a donkey right in front of his desk, Pam wearing a fake mustache, he didn't seem to acknowledge a single thing. Considering his usual attitude, it is entirely possible he did notice but chose not to acknowledge any of it.

Other Bullpen Staff

Meredith Elizabeth Palmer

"Tell ya one thing, I'm not gonna be a good mom tonight."

Played by: Kate Flannery

Seasons: 1-9

Supplier Relations Representative of Dunder Mifflin, Scranton.

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• Abhorrent Admirer: To Jim a couple times, and to Andy at least once. When Dwight and Andy announce their duel over Angela, she calls dibs on the loser and neither appears to enjoy that prospect.
• Absurd Phobia: One Halloween Episode has her reveal, thanks to Robert, that she's afraid of Jim.
• The Alcoholic: Obviously. She defends this by saying that since she was studying and working at the same time, that's just what college students do.
• The Chew Toy: Has a bat trapped against her head, hit by a car (resulting in a broken pelvis), sets her hair on fire, gets rabies and gets hit in the face with a football. Also, when lice is brought in to the office, everyone thinks Meredith brought them in and she shaves her hair off. Pam was actually to blame.
• Drives Like Crazy: She frequently drives while drunk and nearly gets Michael and the women of the office killed while speeding to the mall.
• Everyone Has Standards: She won't sleep with anyone who's in a relationship. She will do it with a terrorist though.
• Fan Disservice: She's a middle-aged woman whose body is out of shape and her face has been compared to a man's face, so any nudity scene with is this trope. And the characters all act repulsive and/or disgusted whenever that happens or whenever her sex life is brought up.
• Fiery Redhead: She's got bright red hair and is one of the most impulsive women in the office.
• Going Commando: On a casual day, she wore a short dress with no panties (and no bra), to the chagrin of the rest of the office.
• Hidden Depths: In the finale, she reveals that she had been working on her PhD in school psychology which was never shown in the documentary.
• Kavorka Man: Gender inverted. Meredith isn't much of a looker, but she has no trouble getting men to sleep with her. She also says that men "are more attracted" to her back.
• Lady Drunk: She can knock back a lot of booze. When Michael makes a Gargle Blaster of scotch, rum, absinthe, gin, vermouth, triple sec, and two packs of Splenda during an office Christmas party, Meredith loves it. The others do try to get her to go to rehab, but she refuses, stating she's able to function well in spite of it.
• Really Gets Around: Despite her age, poor hygiene, and alcoholism, Meredith has an active sex life and well known for it among her co-workers.
• STD Immunity: Averted. She has herpes and isn't too bothered by it.
• Tropaholics Anonymous: She's been in quite a few twelve-step programs, judging from this exchange in "Boys and Girls".
  Jan: Why don't we go around the table and all say something that we know we're good at. I will start. I am good at public speaking.
  Meredith: Hi. I'm Meredith and I'm an alcoh...good at supplier relations.
• Unproblematic Prostitution: She reveals that she's been essentially prostituting herself to get Dunder Mifflin steep supplier discounts. When corporate finds out about this, she's shielded from punishment because the company is in such rough financial shape and every saving is appreciated. Her Scranton colleagues, meanwhile, quickly get over their initial disgust because she's been getting Outback Steakhouse gift cards as "tips" and they get free meals out of the arrangement.

Creed Rowland Bratton AKA "William Charles Schneider"

"The only difference between me and a homeless man is this job. I will do whatever it takes to survive…like I did when I was a homeless man."

Played by: Creed Bratton

Seasons: 1-9

Quality Assurance Representative/Interim Regional Manager of Dunder Mifflin, Scranton.

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• Accidental Misnaming: Due to his old age and forgetfulness he often calls people the wrong name by accident. Such Creed-isms for names include calling Andy "Jim," Angela "Andrea, the office bitch," Darryl "Darnell," Jim "Tall Guy," Meredith "Mary Beth," Ryan "Brian," and Stanley "Sammy."
• Adam Westing: Creed Bratton, who'd been the lead guitarist for the hitmaking band The Grass Roots from 1967-69, plays an Alternate Universe version of himself, who somehow slipped from rock stardom to a Fallen-on-Hard-Times Job at a Pennsylvania paper company. The real Creed Bratton is a talented actor and musician and by all accounts a nice guy. The fictional Creed Bratton is a devious, sociopathic Cloudcuckoolander kleptomaniac who is strongly hinted to be a violent criminal as well.
• Ambiguously Bi: From "Gay Witch Hunt":
  Creed "Im not offended by homosexuality. In the '60s I made love to many, many women, often outdoors, in the mud and the rain. And it's possible a man slipped in... there would be no way of knowing."
• Bavarian Fire Drill: In "Finale" he says he got his job when he walked in to Dunder Mifflin to fill out an application, but instead decided to just sit down at an empty desk and act like he worked there.
• "Blackmail" Is Such an Ugly Word: He prefers to say "extortion." As he says, the "x" makes it sound cooler.
• Card-Carrying Villain: More subtle, but his Halloween costumes have been Dracula and the Heath Ledger Joker, not to mention the time his clothes were covered in blood and he tells the camera crew that he forgot it was Halloween.
• Cloudcuckoolander: As shown by everything he does while on-camera. His blog (see Defictionalization below) serves to emphasize this.
• Cool Old Guy: When he's not acting evil, he's actually a pretty chill guy, hanging out and playing chess with Jim while the salesmen are preparing a mutiny against a recently-returned Michael.
• Cult: Claims to have been involved in several, both as a follower and as a leader. He says that being a follower is more fun but being a leader makes more money.
• Dirty Old Man: When one of the employees from the merger with Stamford uses a breast milking machine (in public), Creed takes a picture of her assets and sets it as his wallpaper.
• Everyone Has Standards:
  • Like the rest of the office^note with the possible exception of Michael, he does not like Pizza By Alfredo^note whose pizza, according to Kevin, is like "eating a hot circle of garbage".
  • A man who is normally unfazed by vulgar acts and has no problem disturbing his coworkers, is creeped out by Dwight pretending to give birth to a watermelon.
• Evil Old Folks:
  • It's implied he had killed a person at some point in his life. In 'Murder', he runs away when Michael tells him that a murder was committed and that he is a suspect, unaware of the murder being just a game.
  • It is implied from various clues (and a talking head in 'Crime Aid') that he made a man who stole from him disappear, and has been assuming his identity ever since.
  • In 'Secret Santa', he describes himself to Phyllis-as-Santa as "really, really bad, more... evil than strictly wrong".
  • In the last Halloween episode of the series, he has blood all over his clothes... and it's not a disguise.
• Faking the Dead: He has faked his own death multiple times. Happens in the Time Skip prior to "Finale" as well as a deleted scene from "Product Recall," where he admits he faked his death 'for tax reasons' 10 years prior.
  • In the "Blackmail" webisode, he offhandedly mentions the "William Charles Schneider Memorial Fund" - named for an alternate identity of his (and the actor's birth name).
• Forgetful Jones: Seems to have a lot of trouble telling his coworkers apart and remembering their names. In one episode in Season 3, he introduces himself to Meredith and shakes her hand, despite having worked with her for years.
• Hidden Depths:
  • In "The Lover", when Jim plays the aria "M'appari" at volume in his office, Creed is moved to tears.
  • Literally in "Gossip". One of the false rumours Michael spreads is that Creed is asthmatic.
    Creed: "Did one of you tell Stanley I had asthma? 'Cause I don't. If it gets out, they won't let me scuba. If I can't scuba, then what's this all been about? What am I working toward?"
  • In the Season 7 episode "Andy's Play" Creed is seen in the theatre lobby, halfway through the second act, 'phoning in a very cogent but negative review from a reporter's notebook.
  • He is very knowledgeable about Indian culture, notably Hinduism and Kama Sutra.
  • In "Search Committee," he says that he likes real estate and ceramics.
  • Turns out he's very good at chess.
  • He's also extremely knowledgeable about the various strains of marijuana, able to confidently identify one from just a photograph.
• Karma Houdini: He gets away with the bad things he does every time, such as taking a picture of Hannah's exposed breast while she pumped milk and used it for a screensaver.
• Karma Houdini Warranty: That is... until the finale, by which time the documentary has exposed his crimes and he spends the entirety of the episode in hiding until the last few moments of the series show the authorities dragging him off.
• Kill and Replace: Heavily implied.
  Creed: Nobody steals from Creed Bratton and gets away with it. The last person to do this disappeared. His name? Creed Bratton.
• Manipulative Bastard: "Product Recall" has the obscene watermark happen on Creed's watch as Dunder-Mifflin's quality control guy — he's supposed to do four-hour mill inspections every week, which he's been blowing off for an entire year — and his negligence gets him in trouble with Michael. In response, he chooses a floor manager at the mill who had a dentist's appointment, absolves himself of blame by claiming she wasn't there on time for "their" inspection, and lies to Dwight that she said she had the flu, thus shifting the responsibility for dealing with the situation onto him. After the woman is fired, Creed takes up a collection at the office to give her some money, then pockets the cash and throws the card away.
  Creed: [with chilling sincerity] I feel terrible for Debbie Brown. She got fired because of Dwight.
• Mean Character, Nice Actor: Nothing like the real Creed Bratton.
• Noodle Incident: Tells a lot of stories that involve this.
• Obfuscating Stupidity: Implied at times. While highly eccentric, he is extremely clear-sighted, such as knowing that Ryan's new website would lead to phasing out the older Dunder Mifflin employees. He's also extremely cunning and able to wiggle out of tight situations. There's a fan theory that his Cloudcuckoolander behavior is merely an act so that his coworkers won't suspect him to have seriously committed any crimes.
• Professional Slacker: It's strongly implied that he does not actually do anything.
  Creed: Every week, I'm supposed to take four hours and do a quality spot-check at the paper mill. And of course the one year I blow it off, this happens.
• Soft-Spoken Sadist: He's a low-key guy, but there are lots of hints about his Offscreen Villainy, including specific suggestions that he's murdered people.
• Sticky Fingers: One of his defining traits. He steals chips when no one's looking in "Casino Night", pockets the money everyone donated to the woman at the paper mill who got fired in "Product Recall", and leaves the blood mobile in "Blood Drive" with a pouch of donated blood.
  Creed: Oh, I steal things all the time. It's just something I do. I stopped caring a long time ago. You should see how many supplies I've taken from this place. Honestly, I love stealing things.
• Ultimate Job Security: Oh, he's come close, and rightly so, several times, it's just that he's such a crafty Manipulative Bastard that he manages to worm his way out of it (often getting far more competent people fired in his place) every time.
• The Unsmile: In "Get the Girl", when Nellie Bertram arrives in Scranton to seize control of the manager's office while Andy's gone, she tells the staff she's giving them performance reviews, and that since she doesn't know anyone they'll be evaluated "on first impressions, so I recommend smiling. It goes a long way with me." The camera pans across a dejected-looking Kevin and Phyllis...and stops on Creed, who's donning a hilarious UnSmile.
• Vague Age: Like many other details about his life, Creed's age is shrouded in mystery. He appears to be in his 60s, but mentions in the episode "Fun Run" that he'll be 82 in November, meaning he was born in 1925 (the real Creed Bratton was born in 1943), while in "Dunder Mifflin Infinity," he dyes his hair with printer ink and claims to be 29, turning 30 in November. Then we find out his parents are still alive, which clouds things even further.
• Villain Team-Up: Dwight is reluctant to ally himself with Creed in one episode, but Creed agrees before even listening to the entire proposal.
• You Are in Command Now: With Michael gone, Deangelo in coma, and Dwight...being Dwight, Creed - due to seniority - is appointed Acting Manager while a replacement is found. Thankfully, Pam prevented Creed from actually contacting the clients.
• What, Exactly, Is His Job?: Lampshading this is almost a running gag, and Creed himself forgets what his job is when meeting Holly. However, his job is actually Quality Assurance, and one episode ('Product Recall') has him actually dealing with the ramifications of doing his job poorly (read: not doing his job at all for an entire year).

Devon White

Played by: Devon Abner

A former Supplier Relations representative before being reluctantly fired by Michael. Rehired at the end of the series.

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• Back for the Finale: Returns in the Finale after Creed fakes his death.
• Forgiveness: After he is fired, he indirectly tells Dwight to go to Hell. However, after he is rehired, Dwight mentions that he's always liked Devon.
• Irony: He is dressed as a Hobo for Halloween the day he is fired, and is seen living homeless in a deleted scene of a later episode.
  • Additionally, when he returns in the Finale, he replaces Creed, who was partially responsible for Devon's firing.
• Only One Name: Subverted. His last name is never mentioned by any of the characters; rather, it is revealed when Dwight pulls out a list of the employees' ranks.
• We Hardly Knew Ye: He appears in the background throughout all of Season 1 and Season 2, but does not have any lines until he is fired

Kelly Erin Hannon

"Disposable cameras are fun although it does seem wasteful and you don't ever get to see your pictures. If it's an important event that you want to remember, I recommend using a real camera. But, I don't care if I forget today."

Played by: Ellie Kemper

Seasons: 5-9

Receptionist (starting in season 5) of Dunder Mifflin, Scranton.

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• Beware the Nice Ones: Upon realizing Andy was engaged to Angela she goes nuts and ends up chucking a cake at him!
• Birds of a Feather: Was this with her longest lasting Love Interest Andy until season 9. Being both goofy, eccentric, and easygoing, they get along well.
• Brainless Beauty: A mild version mixed with The Pollyanna - she's very pretty and probably the nicest person in the show but she can be completely clueless, gullible and naive.
• Break the Cutie: In "Secretary's Day." So apparently you can pretend to fire her, make fun of her behind her back, and smuggle a flock of geese into her car, but tell her that her boyfriend used to date another co-worker and you're Deader Than Dead.
• Cannot Spit It Out: Struggled to express her affection for Andy at first, though it eventually worked out.
• Characterization Marches On: In Seasons 5 and 6 she was just a friendly, sweet-natured, somewhat shy but down-to-Earth secretary struggling to fit into the craziness of the office. There was little hint of the eccentricity and dimwittedness that would come to define her character. By Season 7 her eccentricity and dimwittedness became her defining character traits, and by Season 8 and 9 she has become noticeably more assertive and competitive. The latter also happened to coincide with her becoming a redhead.
• The Chew Toy: Sometimes, having her Twelve Days of Christmas "presents" pluck out her hair, scratching her face and attacking her in other ways. Also, while riding in a shopping cart, being pushed by Kelly, she falls out and hurts her leg while Kelly and Ryan make out.
• Clingy Jealous Girl: For Michael in the "Father/Daughter" way. Later towards Andy when he starts dating Jessica.
• Cloudcuckoolander: She grew up in various orphanages and hospitals before getting her receptionist job. For example, she throws away disposable cameras after using up the film roll lamenting that she will never get to see the pictures she took.
• Cloudcuckoolander's Minder: Takes over from Pam in watching over Michael. Erin actually does a better job of it sometimes because rather than trying to outright stop Michael's zaniness or encouraging it for her own amusement (like Pam did), Erin would let Michael have his eccentricities (because she's not too far removed from them herself) and only worked to guide Michael to do the right thing according to what they collectively think produces the greatest happiness towards everyone.
• The Cutie: She's not just cute but also extremely naive and innocent.
• The Ditz: Perhaps to a greater extent than Kelly as she lacks the occasional flashes of manipulative cunning Kelly shows.
• Dude Magnet: Attracts Andy, Dwight, Gabe, Pete, Clark, Ryan, Kevin, and her foster brother Reed.
• Dumb, but Diligent: Erin is a ditzy but lovable girl who has a love for her job as the receptionist that Pam could never fake. Just signing for a shipment of pens she takes as Serious Business.
• Friendly Scheming: Is ecstatic when Darryl chooses her to help him in his occasional schemes. Perhaps a little too much.
• Genius Ditz: Like Kevin, she has her moments.
• Genki Girl: She's very cheerful.
• Hilariously Abusive Childhood: Sometimes it's played straight, but for the most part it's just sad, mostly due to her upbringing as an orphan/foster child.
• Horrible Judge of Character: When they started dating, she thought that Gabe was a great guy. Boy was she wrong.
• Huge Guy, Tiny Girl: Apparent when she's dating Gabe - she's not very tall anyway, but everyone is dwarfed by Gabe.
• Hypocrite: In "The Boat", she at one point mentions to Pete that Andy is 'seriously juvenile', after several seasons of fitting that description to a tee herself.
• Iconic Sequel Character: She becomes a major character, but doesn't appear until late of Season 5, five episodes before the series' halfway point.
• Incest Subtext: In "St. Patrick's Day" she is shown to be a little too close to her foster brother Reed while still resisting his advances.
• The Ingenue: She's a real sweetheart but she's woefully clueless and a Wide-Eyed Idealist.
• Kindhearted Simpleton: She means well (usually), and is sweet and innocent but not very bright.
• Manic Pixie Dream Girl: Has all the qualities of one, mixed with being a Genki Girl.
• Middle Name Basis: Her first name is Kelly. But since they already had a Kelly, they call her Erin instead. She explained in the episode she was introduced that everyone calls her Erin anyways.
• Morality Pet: For Michael.
• Naïve Newcomer: In season 5.
• Nice Girl: Cheerful, friendly, and probably the kindest character on the show.
• Oblivious to Love: To her foster brother Reed.
• The Ophelia: A comedic example - she's usually lovely, kind, and quirky but get on her bad side and you'll regret it.
• The Pollyanna: Despite her hardships she's still a positive, energetic, and kind person.
• Promoted to Love Interest: Ellie Kemper was originally signed on to do one or two episodes as Erin Hannon. However, as the popularity of her character increased, she was (thankfully) worked into the script as Andy's love interest.
• Psycho Ex-Girlfriend: She veers dangerously close to this in Season 8, especially in her attitude towards Andy's new girlfriend Jessica.
• Relationship Revolving Door: With Andy. They ultimately break up permanently in the final season.
• Savvy Guy, Energetic Girl: She's a Genki Girl and has dynamic with some of her boyfriends, like the uptight Gabe or the level-headed Pete. Averted in her relationship with Andy, as he's an emotional Cloudcuckoolander like her.
• Sexy Secretary: Like Pam before her, a receptionist that made many co-workers be smitten by her.
• Single Woman Seeks Good Man: This is ultimately why she decides to leave Andy for Pete.
• Sympathetic Adulterer: In early season 9, she clearly loves Andy and is genuinely supportive of him. When Andy's parents go bankrupt, she only wants to cheer him up. Only after Andy goes on a boat trip, leaves her behind, and barely communicates with her for three months, she starts falling for Pete.
• Took a Level in Dumbass: Around season 7. She goes from a cheerful and optimistic Naïve Everygirl to a completely clueless and dimwitted Brainless Beauty.
• Tuckerization: She's named after writer's assistant Kelly Hannon, who would also write some of the webisodes.
• Unrequited Love Switcheroo: With Andy.
• Think Happy Thoughts: How she gets through negative parts of her life and encourages others to do the same.
• Unwanted Assistance: Has a serious problem with this in-universe. In one cold opening, Andy asks Erin to claim that he has an important phone call so he can ignore it to make himself look better to a client. Erin takes this to mean that she should make up a story about his mother dying, while ignoring all of Andy's attempts to get her to stop. At the end of Season 8, when Andy is trying to make himself look pathetic to make his return to the Regional Manager position more dramatic, Erin "contributes" by claiming that Andy is abusing her.
• Wide-Eyed Idealist: Always has a positive and optimistic attitude in contrast to the other characters.

Eleanour Donna "Nellie" Bertram

"I have one simple philosophy in business: if the seat is open, the job is open. It's how I came to briefly race a Formula One car. The three slowest laps ever recorded."

Played by: Catherine Tate

Seasons: 7^note "Search Committee]], 8-9

Special Projects Manager (Sabre) / Regional Manager / Special Projects Manager (Dunder Mifflin) of Dunder Mifflin, Scranton.

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• Ambition Is Evil: Mostly because her lack of education, intelligence, worthwhile skills, or even any trace of work ethic means that she is in no way suited toward any job she vies for.
• Bavarian Fire Drill: Her apparent main method of obtaining a job: walk into somewhere, plop herself down at whatever position doesn't have someone on it at that exact moment, and act like she's supposed to be there. She has no concern as to whether she'd actually be competent at the role, and based on a talking head about her trying this at Formula One, she evidently doesn't care whether her incompetence can be a hazard to herself and the people around her.
• Book Dumb: By her own admission, she had little formal education.
• The Bus Came Back: Originally one of a slew of cameos in the Season 7 finale, she came back for a plot arc later in season 8, where she's the head of Sabre's retail division.
• Butt-Monkey: To Andy. Once he reasserts himself as manager, he makes it clear she's at his mercy.
• Characterization Marches On: In her first appearance at the end of Season 7 she came across as totally moronic, flinging nothing but vapid buzzwords at the interview committee. In Season 8 she was still eccentric but with flashes of manipulative cunning even if she was bad at her job. In Season 9 she's actually one of the saner, smarter and even more sensitive characters on the show with only a few flickers of oddness or unpleasantness.
• Cloudcuckoolander: Very kooky and eccentric, probably the weirdest of all the female characters on the show.
• Distaff Counterpart: A socially-awkward Brit who alienates everyone with her extrovertedness and insensitivity, which is later revealed to stem from crippling loneliness. She's basically a female David Brent. Their job interviews in the Season 7 finale even sound similar as they rely on indecisive people-pleasing.
• Easily Forgiven: Pretty blatant in Season 9, as the only one in the office who even seems to remember what she pulled in Season 8 is Andy himself. Even Erin only acknowledges that Andy hates her, having apparently forgotten he has a very good reason for it. Possibly due to Andy having reverted back to his old jerkish ways, which made the now-apologetic Nellie seem more reasonable by comparison
• Early Installment Character-Design Difference: Her appearance at the end of Season 7 is very different from her appearance upon becoming a regular cast member. In Season 7, she had a more conservative style of dress and lighter hair that covered more of her face. From Season 8 onward, she's portrayed as more glamorous and has dark red hair that stays out of her face.
• Fiery Redhead: Despite her incompetence and lack of social skills, she has a tough personality and is headstrong enough to steal Andy's job as the boss. She also has red hair.
• Karma Houdini: She gets away with stealing another person's job while being very ill-suited for it (which she herself admitted), raising and lowering her employees' salaries at a whim as bribes to get them to support her (despite the fact that not even the job she claimed to have had that authority), and being openly insubordinate and talking down to the CEO. Being Jo's friend and Robert's object of affection helps.
• I'm Taking Him Home with Me!: During the Series Finale when Ryan runs off with Kelly during Dwight and Angela's wedding and abandons his baby there, Nellie promptly fulfills her lifelong dream by adopting his baby and taking him to Europe with her.
• Karma Houdini Warranty: In Season 9, in which Andy has resolved to pay her back for what she did to him. Andy later abandoning both his job and his girlfriend to sail to the Bahamas for a few months helped turn the office against him.
• Manipulative Bastard: Nellie displays shades of this during her quick takeover of the Scranton branch, quickly landing upon the things the employees will need to accept her theft of Andy's job (for most, a raise does it). Pam even considers her a witch as she buys into Nellie's offer for her (the opportunity to nap at work).
• Odd Friendship: In season 9 with Pam, the resident Girl Next Door, who actually seems to enjoy her company.
• Parental Substitute: To Ryan's son in the finale, finally finding a child to adopt.
• Pointy-Haired Boss: She's utterly incompetent and, by her own admission, has absolutely no redeeming professional traits whatsoever, but gets by on being an old personal friend of Jo Bennett.
• Politically Incorrect Villain: She doesn't like the amount of Irish people in the office (i.e., Kevin, Creed and Meredith), tells Oscar "Ay Caramba!" in a mocking accent, and asks Stanley to keep his opinions on the basketball court. They way she gaslights Pam into compliance hints she doesn't think much of women either.
• Rags to Riches: Nellie regularly brings up her lower-class upbringing to make her current status seem all the more impressive. Given her achievements came less from hard work and more from being friends with the irght people, nobody's convinced.
• Samus Is a Girl: Tries to invoke this in "Tallahassee".
  "Him, you say? Don't think a woman can be a leader? You poor, simple boy. Expected a man, did you? Strong, powerful. Huge, whopping penis? Well, sorry to disappoint, but my huge, whopping penis is right here (her head), and I'm not afraid to use it. So stop looking at my breasts, and start looking at my penis."
• Took a Level in Kindness: In season 9, she becomes more approachable and gets along better with her co-workers. It's likley due to her connections Jo and Robert moving out of the picture, leaving her with no clout to boss around the other staff.

Jordan Garfield

Played by: Cody Horn

The new executive assistant hired by Deangelo Vickers in "The Inner Circle", mainly to prove to the staff that he was not sexist.

---

• Aborted Arc: One of her deleted scenes implied she had a crush on Jim, and the writers stated that she might be a regular in Season 8, but this didn't come to pass.
• Chuck Cunningham Syndrome: Vanished without trace between Season 7 & 8.
• Two First Names: Her first name can be used as a given name for either a man or a woman and her last name can be used as a given name for a male.
• We Hardly Knew Ye: Was teased to be a future regular character, but was ultimately removed from the show after three episodes.

Cathy Simms

Played by: Lindsey Broad

A temp meant to fill in for Pam while she was on maternity leave with her and Jim's second child, she stays for a bit, even getting picked for the Tallahassee meeting for Sabre's new retail branch.

---

• Bitch in Sheep's Clothing: Seems to be nice, but quickly shows a conniving side.
• Chuck Cunningham Syndrome: She doesn't return from Tallahassee. It's never revealed if she stayed there, or like Todd Packer, was fired.
• Evil Counterpart: She's an unsavoury version of Jim. Jim pined after Pam even though she was already engaged, only confessed his feelings to her when he was certain Pam wanted out and loved Pam enough to let her go when she rebuffed him. Cathy meanwhile made advances on Jim knowing he was happily married and had no real feelings for him.
• Manipulative Bitch: When Jim rejects her advances, she tries to play innocent so he won't kick her out. He doesn't believe her and has Dwight scare her off.
• Suspiciously Similar Substitute: To Jordan.
• The Vamp: Tries to seduce Jim while they're in Tallahassee.

Annex Staff

Toby Wyatt Flenderson

"I wouldn't say I have a passion for HR."

Played by: Paul Lieberstein

Seasons: 1-9

Human Resources Representative of Dunder Mifflin, Scranton.

---

• Abhorrent Admirer: To Nellie in season 9.
• Because You Were Nice to Me: The main reason Toby has a crush on Pam is because she was one of the few people that was generally nice to him and while Pam isn't in love with him, she admits that she was always thought that he was kind of cute.
• Beware the Nice Ones: Toby flips out and drops a Precision F-Strike when he and Dwight find Darryl playing hooky. It doesn't end well for Toby when it turns out to be Darryl's sister.
• Boss's Unfavorite Employee: Michael treats him like dirt. According to Michael, it's because Toby works for Corporate, and is therefore not part of his "family" (adding that, being divorced, he's also not part of his own family). In reality, it's mostly because Toby is the Scranton office's HR rep, thus making it his job to shoot down Michael's harebrained ideas.
• Butt-Monkey: Michael treats him like absolute dirt whenever possible. The rest of the office, while seemingly not having a problem with him, also never defend him.
• Cannot Spit It Out: His attraction towards Pam. He gets more assertive with Nellie, to her annoyance.
• Canon Foreigner: He has no UK counterpart.
• Chuunibyou: Downplayed. He briefly likened himself as a detective because he likes the genre and tried to do his own investigation on the Scranton Stangler with incredibly poor results.
• Cloudcuckoolander's Minder: Since it's part of his job, he often tries to be a minder for Michael and reason with him, but this only makes Michael angry.
• Dogged Nice Guy: Towards Pam. He later moves onto Nellie with even less success.
• Extreme Doormat: A complete pushover who rarely stands up for himself when he's insulted by Michael.
• Foil: Toby is very mature, intelligent, introverted, rational and more competent at his job as the Human Resources Representative despite the fact that he hates his job and Michael is very immature, dimwitted, extroverted, impulsive and inept at his job as the Branch Manager. Michael loves every minute of his job, while Toby has no passion for it. Michael desperately wants to settle down, while Toby is divorced and has a daughter. The very fact that these coworkers are so different is the definite source of why they can't get along with each other.
• Formerly Fat: Relatively speaking. He was never really fat, but did visibly lose a lot of weight during his absence in Season 7.
• The Friend Nobody Likes: Downplayed; it's usually only Michael who holds Toby with straight up contempt while everyone else tolerates him enough. Still, his unexcitable demeanor doesn't earn him many close acquaintances within the workplace which, combined with the vitriol he receives from Michael being in full effect, makes him underappreciated in his own right. Sure enough, later seasons do show him being treated without respect by other characters as well, culminating in getting an impromptu termination by Dwight in the series finale.
• Green-Eyed Monster: Occasionally displays moments of spite and pettiness towards Jim out of jealousy over Pam (for instance, writing unflattering things in his file that indirectly obstruct Jim's chances of getting a promotion).
• Hidden Depths:
  • He is the author of a series of novels about a Gary Sue detective Chad Flenderman. No one in the office cares.
  • He is also surprisingly athletic, scaling a really tall fence and winning the 5K in "Fun Run" with little difficulty.
    • Ironically aided by one of Michael and Dwight's attempts to sabotage him, having intended to give him laxatives.
  • "Conflict Resolutions" shows that things in the office would be far worse if not for Toby.
  • "Counseling" also shows Toby's chops at counseling.
• Horrible Judge of Character: Becomes wracked with guilt after George Howard Skub is convicted and devotes himself to preaching his innocence. He visits him in prison and is promptly strangled so hard, his vocal cords are crushed.
• Inelegant Blubbering:
  • When the doll he was planning to buy his daughter for Christmas is sold out, he comes very close to having a panic attack.
  • In the final episode he lets out all of his pent-up angst.
• Nice Guy: Provided that he isn't trying to sabotage Jim and Pam's relationship. He seems to have accepted that fact and moved on with his life.
• No-Respect Guy: Concerning Michael, at least. He's generally well respected by the others. Later, Jim, Andy, and Nellie get in on it, though the former two only during their tenures as manager, mirroring Michael's dislike of him.
• Not So Stoic: Toby cracks up when Michael's diary is read aloud during a deposition, with a lot of focus being on a woman Michael lustfully writes about named "Ryan".
• Only Sane Man: Albeit an excessively hapless one.
• The Pirates Who Don't Do Anything: On occasion, he is shown to be completely apathetic towards his own job. In an episode which aired in October, Oscar mentioned that "Toby has mentally checked out since June", and Toby didn't deny it. More recently, he explicitly stated his job was a joke and he could not do anything about an inappropriate meeting.
• The Quiet One: One of the most reserved people in the office.
• Rage Against the Heavens: Downplayed. One episode involves him struggling with entering a church to his long and complicated history with religion. He finally manages to enter it when everyone has left and makes his way to the altar, but the result is a plaintive and affecting but nevertheless rather mild (and somewhat pathetic) whine of "Why you always gotta be so mean to me?", like a kid confronting his playground bully.
• Shrinking Violet: He's easily the shyest and most mild-mannered person in the office. Even Pam has gotten more extroverted.
• Sitcom Arch-Nemesis: Michael sees him as this. Toby really isn't.
• Straight Man: The straightest of all straight men. Downplayed in the last season, where he has some Abhorrent Admirer tendencies towards Nellie.
• You Have GOT to Be Kidding Me!: When Jim and Pam are both late to their wedding Toby gleefully tells the cameras that it looks like they've both got cold feet. Jim and Pam run in at that very second, which visibly takes the wind out of Toby's sails.

Kelly Rajnigandha Kapoor

"I don't talk trash, I talk smack. They're totally different. Trash talk is hypothetical, like: Your mom is so fat she could eat the Internet. But smack talk is happening right now. Like: You're ugly and I know it for a fact 'cause I got the evidence right here."

Played by: Mindy Kaling

Seasons: 1-9^note "New Guys" and "Finale"

Customer Service Representative of Dunder Mifflin, Scranton.

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• Alliterative Name: Kelly Kapoor
• Ascended Extra: Originally a member of the show's writing staff, she was pressed into service in her first appearance because the script called for Michael to be slapped by a minority.
• Attention Whore: As her New Year's resolution puts it: "Get more attention by any means necessary."
• Big Ego, Hidden Depths: Downplayed; it is occasionally hinted that underneath her narcissistic preening she's actually quite lonely and starved of affection in her life, but it's not really explored in that much depth.
• Birds of a Feather: A dysfunctional example with Ryan. They start off as Savvy Guy, Energetic Girl, but as the show goes on, it becomes clear that their relationship is The Masochism Tango because they are both vain, selfish, superficial, and immature manipulators.
• Bitch in Sheep's Clothing: On the surface, she seems to be a cheery, friendly girl. In truth, she's a petty, bratty Womanchild who ultimately only cares about herself.
• Characterization Marches On: Her character changes completely after the first season, initially a very modestly dressed, quiet professional, she then was retconned into a squeeky voiced bratty child obsessed with teenage culture. Mindy Kaling explained that in her first episode she was a new hire eager to make a good first impression, but by the time she got comfortable in the office just let her real self come out.
• Clingy Jealous Girl: When it comes to Ryan.
• Disproportionate Retribution: Sabotages Jim and Dwight's customer reviews, which affect their bonuses, because they no-showed one of her parties.
• The Ditz: A ditzy, pop-culture-obsessed chatterbox.
• Dude Magnet: She attracts Ryan, Darryl, and Ravi, and has relationships with all three. Also, during the Michael roast in "Stress Relief", when she claims that she would rather make out with Kevin or anybody from the warehouse, both Kevin and the warehouse workers cheer.
• Embarrassing Middle Name: Rajnigandha. She apparently hates it.
• False Rape Accusation: "Customer Survey" reveals that whenever she gets in trouble at work, she lies about being raped to garner sympathy and avoid punishment.
  Michael: You cannot say "I was raped" and expect all of your problems to go away, Kelly. Not again.
• Feigning Intelligence: After attending a Minority Executive Training course she returns trying to dress and sound "smarter".
  Kelly: You could ask me, 'Kelly, what's the biggest company in the world?' and I'd be like, "blah blah blah, blah blah blah", giving you the exact right answer.
• Former Teen Rebel: Kelly confesses to Dwight and Jim that she spent a year in juvenile hall for stealing her ex-boyfriend's father's boat.
• Genki Girl: Very bubbly and fast-talking.
• Gossipy Hens: Obsessed with celebrity gossip.
• It's All About Me: Acts "righteously" upset at Darryl when he chooses to spend time with his daughter over her, constantly lies to her boyfriends that she's pregnant, seeming to genuinely not understand why this might upset them, and let's not forget her defining moment of Disproportionate Retribution mentioned above.
• Jerkass: She's shrill, immature, superficial, clingy, narcissistic, two-faced, bitchy, self-centered and all things being equal kind of annoying.
• Karma Houdini: When she sabotages Jim and Dwight's performance reviews because they didn't attend a party she hosted, threatening their income. Because it's Michael she has to answer to, he sympathizes with her side of the story and lets her off scot-free.
• Know-Nothing Know-It-All: After going through Sabre's minority executive training program at Yale, she believes herself to now be a sophisticated, savvy businesswomen. In reality, she's no smarter than she was before and the higher ups don't trust her to do anything other than trivial tasks such as picking the company's annual employee Christmas gift (which she's still bad at). It's also heavily implied that she only made it through the course in the first place thanks to the Sextra Credit.
• Manipulative Bitch: Kelly is incredibly manipulative, though usually not incredibly subtle about it. In particular, she tends to rely heavily on emotional manipulation, playing the victim, guilt-tripping and various other teenage Alpha Bitch-level tools of manipulation. And she tends to over-rely on them to the point where they lose effectiveness; Michael at one point has to wearily tell her that she can't just keep claiming to have been raped solely to get out of trouble, implying she does this often, and in a later episode in the series, she notes that she's reached a point where she basically has to threaten to kill herself in order to get anyone to do anything for her.
• Motor Mouth: To the point that she admits that she doesn't even to listen to herself anymore.
• Odd Friendship: She has a strange friendship with Jim in early seasons and she occasionally talks to him about her relationship with Ryan. Even if they have nothing in common, Jim is good at tolerating her and is generally nice to her.
• One-Steve Limit: Averted with the new receptionist Kelly in season 5. To get around this, receptionist Kelly is always referred to by her middle name, Erin.
• Put on a Bus: She left the office to be with her fiancé in order to go to Miami University in Ohio.
• Savvy Guy, Energetic Girl: Ryan and Kelly. He was an aloof and snarky temp who is one of the smartest characters, she was a ditzy and bubbly chatterbox.
• Sextra Credit: She may have used this tactic during her time in the training program at Yale, based on the reaction from one of her professors when she calls him during her presentation in "The Seminar".
  Prof. Powell: (salaciously) Hey, Kelly Kapoor. What a delicious surprise...
  Kelly: Professor Powell, you are on speakerphone.
  Prof. Powell: (suddenly nervous) Uh, why?
• Token Minority: She's the sole employee of Asian (Indian specifically) descent.
• The Whitest Black Guy: She doesn't know all that much about Indian culture, including not knowing if Buddha is a Hindu god.
• Womanchild : The best way to describe Kelly is a teenager in a grown woman's body. Best shown when she sees Stanley's 12 year-old daughter developing a crush on Ryan and considers her a threat to their relationship.
• Wrong Genre Savvy:
  • She often quotes and acts out romantic movie tropes. She's actually in a Cringe Comedy work-com.
  • On another level, she tends to treat the cameras as if they're making a Kardashians/Real Housewives-style reality show about beautiful glamorous people living beautiful glamorous lives in beautiful glamorous settings and engaging in beautiful glamorous bitchiness and backstabbing, of which she is of course the star. As opposed to being a relatively minor player in a fly-on-the-wall documentary about life in a humdrum and schlubby regional paper company, which is what she actually is. Which can't help but make one wonder what her reaction would be to the fact that the shy, dowdy receptionist she kind of looks down on is given a more prominent role in the documentary than she ends up getting.

Peter Zachary "Pete" Miller

Played by: Jake Lacy

Seasons: 9

Customer Service Representative of Dunder Mifflin, Scranton.

---

• The Generic Guy: He's smart and nice but otherwise has no quirks beyond his love for Die Hard.
• History Repeats: Clearly and openly meant to be similar to Jim when he started working for Dunder-Mifflin. Especially considering they utterly derailed Andy's character for no apparent reason other than so they could recreate the Jim/Pam romance one more time.
• In-Series Nickname: "Plop." Given to by Andy because he apparently defecates a lot.
• I Want My Beloved to Be Happy: Erin tells him she couldn't work up the nerve to break up with Andy, which Pete accepts, saying he just wants her to be happy. This motivates Erin to finally go up and do it for real.
• Nice Guy: He lacks Jim's jerkish/prankster tendencies, is unflinchingly patient with everyone's odd personalities and he puts Erin's interests before his own.
• Not So Similar: Jim himself disagrees about Pete being the new Jim.
  Jim: No, Pete is not the new Jim. The only we have in common is that neither of us wants to sit on Meredith's face. And if that makes him the new Jim, then every human being in the world is the new Jim.
• Odd Friendship: With Clark.
• Only Sane Man: Even more so than Jim.
• Out of Focus: A fairly important character in the first half of the final season but after he and Erin openly start dating he recedes into the background with only a handful of lines in the last episodes.
• Satellite Character: He's mostly there to be part of the Love Triangle with Erin and Andy. Unlike Clark, who has some notable storylines with his older counterpart Dwight, Pete has hardly any interaction with Jim because they have nothing to say to each other. Noteworthy is that he fades into the background once the love triangle is resolved.
• Satellite Love Interest: Set up as one for Erin and a rival for Andy. Once he and Erin become official, he pretty much loses all significance as later episodes focus on Jim, Pam, Dwight, Angela and Andy.
• Third-Option Love Interest: To Erin, who spent most of her time on the show caught in a love triangle between Andy and Gabe.
• Those Two Guys: With Clark.
• Will They or Won't They?: With Erin in season 9. They do.

Clark Green

Played by: Clark Duke

Seasons: 9

Customer Service Representative/Junior Sales Representative of Dunder Mifflin, Scranton.

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• Break the Haughty: Clark starts out self-assured that he'll climb the ranks within a short time, but he's repeatedly humbled.
• The Chew Toy: Clark's made Jan's toyboy for a period of time (keep in mind that Jan's behavior with Michael revealed her to be a domestic abuser) and Dwight hazes him by almost asphyxiating him with cling wrap.
• Crazy-Prepared: For the sales interview with Dwight, in order to make it impossible for Dwight to not hire him.
• Deadpan Snarker: Despite being tagged "Dwight Jr.", his tendency to make sarcastic comments on Confession Cam is more reminiscent of Jim or Ryan from earlier in the series.
• Dude Looks Like a Lady: He got mocked in one episode for looking like a pretty girl. Not helping his case was that he was at a nail salon when it happened.
• History Repeats: He's a more rational version of Dwight.
• In-Series Nickname: "Dwight Jr." and "Fart."
• Kavorka Man: He's pudgy and wears Nerd Glasses, but seems to do all right with women. Dwight offers his services as an enticement to Jan in "The Whale", and in "Finale" a beautiful new accountant named Dakota starts flirting with him.
• Not So Similar: He's just as dedicated to Dunder-Mifflin as Dwight, but he's much more rational and down to earth while Dwight is the opposite.
• Odd Friendship: With Pete. They're not exactly chummy, but they're united in their bewilderment of the office antics.
• Put on a Bus: Absent for a few episodes while Dwight loans him out to Jan. A pretty unusual example given he had just recently joined the show and it was the final season, meaning he wouldn't have had many episodes in the first place even without the nonattendance.
• Those Two Guys: With Pete, as the are introduced as the two new guys in season 9.

Warehouse Crew

Darryl Mathias Philbin

"I taught Mike some, uh... some phrases to help with his interracial conversation. You know, stuff like, "fleece it out," "going mach 5," "dinkin' flicka." You know, things us Negroes say."

Played by: Craig Robinson

Seasons: 1-9

Warehouse Foreman/Warehouse Supervisor of Dunder Mifflin, Scranton.

UK counterpart: Glynn.

---

• Adaptational Nice Guy: Darryl is a friendly and positive guy (albeit willing to lie and cheat at times), but his UK counterpart, Glynn, is virulent, homophobic, and misogynistic.
• Adaptational Personality Change: His British counterpart is a bigoted, middle aged white man with a crude, often extremely inappropriate sense of humor. Aside from sharing the same position at the company, the two have basically nothing in common as people.
• Adaptational Relationship Overhaul: His UK counterpart Glynn never interacts with the people in the office, outside of some awkward encounters with David Brent, and at one point acting like a creep toward Jennifer Taylor-Clarke, whereas Darryl eventually builds friendships with many of the people outside the warehouse, and eventually joins them.
• Adaptational Villainy: On the other hand, he is more likely than Glynn to take part in criminal behaviour and is guilty of slut shaming Jan when Michael accidentally sent him an email by sending the email out to everyone else.
• Ascended Extra: Most of the cast started off as being like extras, although Darryl took longer to "ascend". Originally he primarily appeared in the occasional warehouse scenes, and he did not gain prominence until after Roy left when he became the face of the warehouse. Finally, in the fifth season he begins appearing more until becoming part of the actual office and thus part of the regular cast, complete with his own love triangle.
• Badass Bookworm: He's well-read despite his lack of education and lower-class upbringing. His plans to make the warehouse more efficient get him a promotion as soon as he meets Jo.
• Berserk Button: The office staff (or Michael, more specifically) messing around in the warehouse is one of the few things that really makes him angry. Given Michael caused him to sprain his leg for a laugh, it's hard to fault him on this.
• Big Fun: Darryls's quite overweight, but generally nice and fun to be around. He's an accomplished keyboard player and forms a band with Kevin and Andy. On his last day of work he has a dance party with the rest of the staff.
• Bitch in Sheep's Clothing: Despite his typical niceness, he is willing to cheat for personal gain, and enjoys teaching Michael nonsensical "black talk" for his own amusement. He also sent a sexually revealing photo of Michael and Jan to numerous people when it was accidentally sent to him, which at the time was unethical at best, and in the present would likely have gotten him fired and possibly arrested and put on a sex offenders list.
• Blatant Lies: He'll tell Michael he's "very busy" while openly slacking off.
• Con Artist: Tries to swindle the company out of money when he accidentally injures himself misusing company equipment and lies that it was actually a faulty ladder; he also tried to help Kevin commit bank fraud by taking out a loan under false pretences in return for a cut, and it would have worked had Kevin not been recognised by the bank teller who turned him down the first time.
• Foil: Darryl fits Michael's stereotype of a black man better than Stanley does. He's working class, wise-cracking, musically gifted and skilled at basketball, but he's got enough depth to avoid seeming like a caricature.
• The Gadfly: Whenever Michael comes to him looking for knowledge about the inner-city or black community, Darryl will mess with him by making up stuff.
• Hidden Depths: He's an excellent musician and often breaks out his synthesizer keyboard on the occasions when the office needs some music.
• Jerk with a Heart of Gold: Willing to cheat and lie for personal gain, but is a nice and sociable guy aside from that.
• The Mentor: Serves as one to Micheal. Despite his in-jokes, he's the one Micheal is most likely to take seriously, and spends the most time out of any one trying to make him learn from his actions.
• Never My Fault: In Season 8, feeling burned by the fact that his Warehouse buddies won the lottery without him, Darryl takes his anger out on Andy stating that he deserved the Manager position over him. Andy throws it back in his face that Darryl's own lack of ambition is what ultimately lost him out on his promtion. For example, he previously had the opportunity to take part in a minority training program but blew it off in favor of his intermural softball league.
• Odd Friendship:
  • With Andy. Andy is a Cloudcuckoolander WASP with little upbringing in the real world, Darryl is a common sense black guy with little time or tolerance for Cloudcuckoolanders. They get along very well in later seasons.
  • With Jim, mainly in the final season. Their first major interaction on the show involves a ping-pong rivalry, although it's revealed that it's something their girlfriends blew out of proportion. The guys were just having fun. Later, Jim helps Darryl get a job at Athlead/Athleap and they become Odd Couple roommates whenever they're in Philadelphia. In the series finale, Darryl is overjoyed when Jim reveals that he will be rejoining the company after leaving to work on his marriage.
• Only Sane Man: Is probably the most down-to-earth person in the company.
• Pet the Dog: Snapshots Michael's pay check and send it around without his consent. Dick move. It's implied however that, when he finds out Michael's years of service and low remuneration, he genuinely empathises with his situation and wants to see him get a raise on some level (also because Michael's raise is inevitably linked to his own).
• Race Lift: His UK counterpart, Glynn, is white.
• Token Minority: Among the warehouse, until Val joins.
• Vitriolic Best Buds: Michael rubs Darryl the wrong way and Darryl will get back at him whenever he can, but much like with Jim and Dwight's dynamic he doesn't seem to actively hate Michael. The pranks are mostly a way to deal with his frustrations with Michael's idiocy.

Royson Allan "Roy" Anderson

Played by: David Denman

Seasons: 1-3, 5, 7, 9

Warehouse Dock Worker of Dunder Mifflin, Scranton and Pam's ex-fiance.

UK counterpart: Lee.

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• Adaptational Nice Guy: His UK counterpart Lee is a real jerk. Roy isn't nearly as bad. His main flaws are being immature, insensitive and selfish.
• Adaptational Relationship Overhaul: Unlike Roy and Pam, who were simply not compatible, his UK counterpart is controlling and emotionally abusive. Unlike Roy, who got physical with Jim over the somewhat justified reason that he kissed Roy's fiancée, Lee attacks Tim just for playfully dancing with Dawn.
• Adaptational Personality Change: While Roy starts out quite similar to Lee, his UK counterpart, he eventually matures as a person, and ends up fairly successful and happy, even without Pam. Lee on the other hand, is cheap, completely joyless, lacks any ambition to better himself and is even somewhat emotionally abusive.
• Beard of Sorrow: He hit rock bottom after Pam broke the engagement, even getting arrested. Part of it was growing one of these, though by the start of Season 3 it's been trimmed.
• Betty and Veronica: The Veronica of the Pam/Jim/Roy triangle, but shows shades of The Betty (as he grew up with Pam).
• Disposable Fiancé: Again, just like Lee, he and Pam were never going to actually work out.
• Everyone Has Standards: While he often talks about possibly hooking up with other women in front of Pam, it's clear that he'd never actually do it and he's hurt when Pam reveals she kissed Jim.
• Hidden Depths: In "Roy's Wedding", it's revealed that Roy started his own successful gravel business after being fired, and took up piano lessons to surprise his new wife.
• Jerkass: Before being fired and his subsequent Character Development, he's a rude, insensitive, controlling jerk with a hair-trigger temper. He constantly runs Pam down, talks about hooking up with other women, and is generally unpleasant to be around (the only people who seem to like him are Darryl and Angela). In his last episode before being Put on a Bus, he trashes a bar after Pam tells him that she kissed Jim, and then attacks Jim in the middle of the office in front of everyone.
• Jerk Jock: He was a jock in high school, and seemed to carry a lot of that personality into adulthood. His treatment of Jim and Michael, probably the two most openly sensitive men at Dunder Mifflin, shows some traces of bullying.
• Jerk with a Heart of Gold: After he was fired, Roy encouraged Pam to pursue Jim and even had a casual chat with Jim (but at the same time, made a backhanded comment about Pam's new friends^note Suggesting that Pam may not be loyal because Roy thought Jim was "just a friend" back then.) years after he was fired.
• Manchild: In the early seasons, he still acts like an immature high school jock. He eventually grows out of it after being fired, starting his gravel business, and meeting his wife.
• Men Are Uncultured: Averted in "Roy's Wedding", in which he comes across as much more formal. Also, see Hidden Depths above.
• Put on a Bus: Is fired from Dunder-Mifflin for attacking Jim after Pam admitted he kissed her at casino night almost a year earlier.
• Rags to Riches: Goes from a blue collar schlep working in a warehouse to owning an incredibly successful gravel business and living in a Big Fancy House.
• Romantic False Lead: At the beginning of the series, Roy filled the same role as Lee from the UK version, as the major obstacle keeping Jim and Pam apart despite their being Birds of a Feather, giving a Sad Clown edge to Jim's character and prompting a What Does She See in Him? reaction from the audience toward Pam. While the British Brevity of the original made it easier to leave the situation hanging, the need to move the story forward for the US version made it very obvious that Jim and Pam would ultimately end up together, turning Roy into the Designated Love Interest for Pam for purposes of maintaining the Love Triangle dynamic. Even his reconciliation with Pam in Season 3 just seemed like postponing the inevitable.
• Small Role, Big Impact: He only has a total of around 41 minutes of screentime in the entire series; even Clark and Pete were onscreen more than Roy. But as the major obstruction standing between Pam and Jim in the early seasons, he was extremely important.
• Took a Level in Kindness: In the third season, he actually becomes much nicer after being dumped by Pam. And when they do get back together, he shows some traces of his old self but ultimately seems committed to being a better guy until it's all violently subverted when he finds out about Pam's kiss with Jim, which causes him to temporarily become more violent than ever. He is more cordial again in his few post-firing appearances though and by season nine, having found love with a new woman, has completely forgiven Jim and Pam. Up until the last part, his positive character development in this season could be seen as a prototype for that of Andy Dwyer in Parks and Recreation.

Nathan "Nate" Nickerson

Played by: Mark Proksch

A warehouse worker and frequent lackey to Dwight.

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• Blackface: When Dwight wanted to give the office a more "traditional" Christmas party, he gets Nate to play the part of Zwarte Piet. Luckily the rest of the office sees this coming a mile away and discourages Dwight from fulfilling the racially insensitive aspect. The camera crew however does get a shot of Nate in full costume.
• Establishing Character Moment: His debut episode has him obey Dwight's orders to get rid of a hornet's nest, to which Nate complies by using a baseball bat and gets stung for his efforts.
• Horrible Judge of Character:
  • The fact that he's obedient to Dwight of all people is a big sign of this.
  • Averted with Ryan. When Ryan risks losing Kelly to someone much better for her, he asks everyone to put it to a vote. Nate says that while he doesn't know Ryan that well and hasn't even met the other guy, he'd still side with the other guy.

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