Characters: The Office (US)
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Michael Gary Scott
"Would I rather be feared or loved? Easy, both. I want people to be afraid of how much they love me."
Regional Manager of Dunder Mifflin, Scranton (seasons 1-7).
- 419 Scam: Michael has a habit of falling for these, to the point where Pam jokes he is "sponsoring twenty Nigerian princesses."
Michael:" ... when the son of the deposed king of Nigeria emails you directly, asking for help, you help! His father ran the freaking country!"
- The Con: He mentions not being able to attend college because he lost his savings in a pyramid scheme.
- Aesop Amnesia: Has a mind-boggling ability to completely forget practically every lesson he ever learns almost immediately. This finally starts to turn around when Steve Carell made his decision to leave The Office.
- Attention Whore: Michael will even try to make someone else's wedding about him.
- Babies Ever After: When he shows up in the finale, it's mentioned that he has two cell phones because he takes so many pictures of his kids.
- Back for the Finale: To be the best man (or: "bestest mensch") at Dwight's wedding.
- Bacon Addiction: Michael makes himself breakfast in bed with a Gary Foreman grill at the foot of his bed. In the episode this was mentioned in, he came into work with a burnt foot.
- Benevolent Boss: He likes to think of himself as one of these, but he's so bad at it that he ends up being a Stupid Boss instead. Though he comes close occasionally, even having moments where he actually is helpful. (Supporting Pam after her failed art gallery show, for instance.)
- Bunny-Ears Lawyer: He's the single most successful salesman in Dunder-Mifflin history, and every time we see him make a sale, he is incredibly good at pitching and selling the company's service and has a great rapport with almost all of his clients. This is why corporate had him promoted to Regional Manager, a position which he seemed to have been a perfect fit on paper, but is largely incapable of doing properly.
- Due to (or despite) his strange and distracting managerial style, the Scranton branch goes from being the worst performing branch in the company at the beginning of the series, to the most successful branch by season 5.
- But Now I Must Go: He gets engaged with Holly and he moves to Boulder, Colorado to live with her.
- Cannot Tell a Joke: Well, he can tell them reasonably well in the right conditions (as seen in "The Client"), he just can't come up with good ones himself or reliably tell one when put on the spot.
- Catch Phrase: "That's What She Said!"
- Chandler's Law: He repeatedly misuses this at improv classes, on the grounds that you can't top pulling out a gun for drama.
- Characterization Marches On: At the beginning of the series Michael was merely socially unaware and desperate for attention. Starting with season 2 he became progressively moronic and more of a Man Child.
- Character Development: Though the later seasons have steered him back in the right direction, especially season 7, it being his last season and everything.
- He is a very calm and collected person at Dwight's wedding, showing how much his kids have matured him.
- Cloudcuckoolander: He completely lives in his own world, where things work a bit differently than they do in real life. It's what makes his attempts at being a Benevolent Boss backfire most of the time.
- Comically Missing the Point: Often, for example when Oscar is outed as gay and Michael wonders if Gil, Oscar's "roommate" knew.
- Contemplate Our Navels: Prone to this, especially in talking head segments at the end of episodes.
- Crippling Overspecialization: Experience in sales done with a few repeat clients in a highly personal manner doesn't translate into telemarketing very well, as Michael finds out in "Money".
- Also a key part of his character, considering he was promoted to Regional Manager because of his sales skills, which didn't exactly convert to managerial skill in his new position.
- Crouching Moron, Hidden Badass: There are a couple of times when he is genuinely angry, and dear Lord, he can be terrifying when that happens. The shift is big enough to get a just as angry Stanley to back down.
- Dirty Coward: Whenever there's a fire in the office, Michael is always the first to run out, not caring how his employees are doing.
- Disability as an Excuse for Jerkassery: Falls into this when he suffers from a very mild burn on his foot and ends up using a wheelchair. Throughout the episode, he acts as if it was ten times worse than Dwight getting a concussion from a car accident earlier.
- Don't Explain the Joke: He loves to subvert this trope.
- Double Entendre
- Everything Is Racist: Especially when trying to approach Stanley, Darryl, or Oscar.
- Four-Temperament Ensemble: Sanguine
- Friendless Background: Much to his chagrin. He even states the lunch lady was his only friend in the fourth grade at school.
- The Friend Nobody Likes: Not as much as Dwight or Andy but he does fit the criteria for Proximity, Pity, and the rare Caring. The other workers hold an immense dislike for his antics and somewhat dread any social involvement with him. This does diminish throughout the series partly because they become aware of why he is like this and his Hidden Depths and partly because other managers tend to show them Michael is certainly not the worst person to work with.
- Horrible Judge of Character: One example is Kevin, who originally applied for warehouse worker. Michael hired him as an accountant because he saw something in him. He saw wrong.
- Genius Ditz: For all of his incompetence, when Michael is good at something, he's really good at it. Particularly sales, ice skating, and being great with kids.
- Idiot Houdini: If it was real life, he would be fired within the year, at most. Or better, not be promoted at all. In The Office, he manages to stay regional manager at least seven years.
- I Just Want to Be Loved: He's incompetent as a boss, but this is what drives Micheal do his antics in the office and why he simply can't be a boss.
- I Just Want to Have Friends: His stated reason for becoming a salesman, and the reason why he acts the way he does.
- If It's You, It's Okay: With Ryan.
- If You Ever Do Anything to Hurt Her...: Is fond of doing this when it's grossly inappropriate. He finally gets it right when he delivers it to Gabe in regards to Erin in "Viewing Party".
- Innocent Bigot: He says the most insulting things to minorities such as Stanley and Oscar (the only black and hispanic/gay persons in the office, respectively) but he constantly gets away with it because he really does mean well.
- Innocently Insensitive: A large component of his sense of humor. Made worse by the fact that his underlings (constantly) point how much his jokes offend them, he refuses to change his choices of joke-worthy material.
- It's All About Me: Early on, Michael is actually unsure of what "open-mindedness" means.
- Jerkass / Jerk with a Heart of Gold: Depends on the story. Sometimes it is zig-zagged within that - for instance, in Goodbye Toby, he breaks down weeping when he finds out about Ryan defrauding the company and thus shafting his entire life, but the episode revolves around him celebrating Toby's leaving the office and culminates with him getting security to escort Toby from the building as a final insult. In the same episode he shows compassion for a fraudster, but can't even swallow his hatred to let Toby leave the company with dignity.
- Karma Houdini: Also depends on the story.
- Really only in the legal sense is he a Houdini, the show makes it rather clear that most of the people he knows try to avoid being around him if they have a choice in the matter, so he suffers in that regard.
- Kick the Dog: Whenever Toby is around, mostly in regard to his divorce.
- Like Brother and Sister: His relationship with Pam is sort of like a crazy big brother. Protective and loving, but she has most of the responsibility.
- Lord Error-Prone
- Man Child
- The Match Maker: Subverted in that Michael believes he's the one who first put Jim and Pam together. After they have their first child and attempts to do the same to the rest of the office.
- Metaphorgotten: When he tries to describe Dwight's betrayal in "The Coup":
Michael: Business is like a jungle, I am like a tiger, and Dwight is like the monkey that stabs the tiger in the back with a stick. Does the tiger fire the monkey? Does he transfer the monkey to a different branch? (eyes light up) Pun! There is no way of knowing what is going on inside the tiger's head. We don't have that kind of technology.
- Mistaken for Gay: According to Phyllis: She and Michael's classmates in high school thought he was gay due to the outfits he wore.
- No Social Skills: He does not think before he speaks. When in a counseling session with Toby, he even claimed to have been raised by wolves at one point. It would have certainly explained a lot.
- Parental Substitute: To Erin, who doesn't have parents.
- Pointy-Haired Boss: A perfect example of The Peter Principle in action. He was a very good salesman who got promoted to regional manager, a job in which he is completely in over his head. He does have his moments of clarity, in which he's actually the Benevolent Boss he so desperately wants to be, but those moments are few and far in between.
- Put on a Bus: Towards the end of season 7.
- Psychopathic Manchild
- Sleeping with the Boss: His rather rocky extended relationship with his boss Jan.
- Small Name, Big Ego
- Took a Level in Jerkass / Took a Level in Kindness: It varies per episode. The episodes "Dinner Party" and "Chair Model" are great examples: in the first, he is portrayed as a sympathetic man suffering from a Bastard Girlfriend, while in the latter, which is the next episode, he completely ignores his employees problems, demands that they find a date for him and then insults said dates when they do not live up to his high standards.
- Unfortunate Implications: In-universe. He does not stop and think that some of the well-intentioned things he's saying could be potentially offensive. Like choosing "Little Kid Lover" as a username.
- Ungrateful Bastard: On various occasions.
- Unsympathetic Comedy Protagonist: Varies throughout episodes.
- Verbal Tic: "That's what she said" veers into this on occasion, especially in "The Deposition", where he does it in response to something he said himself and doesn't even seem to realize he's doing it.
- Wrong Genre Savvy: Generally, what is Genre Savvy in Michael's head is actually Wrong Genre Savvy in the real world, and vice versa.
UK counterpart: David Brent
Dwight Kurt Schrute III
“Nothing stresses me out. Except having to seek the approval of my inferiors.”
UK counterpart: Gareth Keenan
James Duncan "Jim" Halpert
"Right now this is just a job. If I advance any higher in this company, then this would be my career. And well, if this were my career I'd have to throw myself in front of a train."
UK counterpart: Tim Canterbury
Pamela Morgan "Pam" Halpert (née Beesly)
"I just... I don't think it's many little girls' dream to be a receptionist."
- Ambition Is Evil : An interesting case. Averted in the first four and a half seasons in which her artistic aspiration is treated as one of her more positive qualities but played painfully straight after that. she quits her job to help Michael poach clients from her former co-workers in order to get promoted to sales. Also, see Kick the Dog
- Berserk Button: Do not call her "Pammy". And definitely don't date her mother if your name is Michael Scott.
- Beware the Nice/Quiet Ones: Especially in later seasons, when she has learned to stand up for herself.
- Cloudcuckoolander's Minder: Tries to be this to Michael, sometimes, but has a hard time keeping him on the ground.
- Deadpan Snarker: Steadily became more of one over time.
- Dude Magnet: Was engaged to Roy; Jim spent three years in love with her before hooking up; Brian the boom mic guy has a crush on her and so does Toby; Andy and Ryan tried to ask her out; Kevin considers her the hottest woman in the office.
- Everyone Can See It: With Jim.
- Four-Temperament Ensemble: Melancholic
- Fragile Flower: Initially.
- Happily Married: With Jim as of early season 6. They go to a couple of rough spots, especially in season 9, but the marriage survives.
- Girl Next Door: A big part of her appeal is how approachable she is, combined with her obvious but understated good looks.
- Kick the Son of a Bitch: For all the touting of her taking a level in jerkass, most of the people she mistreats are those who spent the first few seasons(and often continue right up to the present) treating her like dirt, so it's hard to feel too much sympathy for them.
- Ms. Fanservice: Not so much in the first few seasons, but in the later seasons she does start to show some small traits of this. it's mostly minor though.
- My Own Private "I Do": Breaks down shortly before the wedding as their friends and family are driving her crazy. Luckily, Jim had tickets for the boat ready.
- Odd Friendship: With Michael, Dwight and Angela, though all three friendships are off-again, on-again.
- Only Sane Woman
- Plucky Office Girl: Her dream was always to be an Happily Married artist, but at the start of the series, she's a receptionist who has to put up with an insane boss and co-workers that treat her like dirt, and a fiancee that hardly shows interest in her at all. A confidence boost and a new relationship at the start of season 4 turn things around for her, though. The artist thing doesn't work out, but she does end up Happily Married and with a job she likes.
- Retcon: Her name has been changed in canon three times without even counting going from a maiden name to taking Jim's. Her last name has been spelled differently multiple times in the first two seasons, and her middle name inexplicably changes from Jean to Morgan.
- Sexy Secretary: Her male co-workers regard her as one.
- Shrinking Violet: In early years.
- Straight Woman
- Sweater Girl: As a receptionist. Mostly cardigans (check out the photo) but starts to wear more form-fitting turtlenecks as she gains confidence. She switches to suits when she starts working in Sales.
- Team Mom: Occasionally.
- Took a Level in Jerkass: After she learns to stand up for herself and gains more confidence, she sometimes takes it too far and starts acting smug.
- Unrequited Love Switcheroo: With Jim in season 3. She turned him down in favor of her marriage with Roy in season's 2 finale, but realizes this was a mistake when Jim transfers to Stamford and comes back with a girlfriend.
- UST: With Jim, They Do
UK counterpart: Dawn Tinsley
Ryan Bailey Howard
"Yeah, I'm not a temp anymore. I got Jim's old job. Which means at my 10-year high school reunion, it will not say "Ryan Howard is a temp." It will say "Ryan Howard is a junior sales associate at a mid-range paper supply firm." That'll show 'em."
- Ambition Is Evil
- The Artifact: He has been part of the opening credits since the first season despite being an ultimately minor character with shifts in role and personality to justify his place there. There has been some Lampshade Hanging in the seventh season about how Ryan does not even have a real position in the office anymore nor does he bother to do any work. He has been removed from the opening as of season 9, but this is because BJ Novak has left the show rather than acknowledging that Ryan's role had diminished.
- Back for the Finale
- Composite Character: Although he is originally based on Ricky Howard from the UK show, when he takes Jan's place in corporate in season 4, his role and behavior become similar to that of Neil Godwin.
- Cool Hat: His trilby. Where'd he get it? He'd rather not say.
- Deadpan Snarker
- Even the Guys Want Him: Lampshaded. Ryan confirms Angela's boyfriend is gay because he liked Ryan's pictures on facebook. At three in the morning.
- Not to mention Michael's man crush on him.
- Face Heel Revolving Door:
- Feigning Intelligence: As Regional VP, he turns out not so competent or confident in his position, and the use of "business buzzwords" doesn't hide it.
- Freak Out
- The Generic Guy: During the first two seasons his defining characteristic was being The New Guy. He finally got more focus starting in Season 3.
- Going Native: Ryan was one of the most sane people in the beginning of the show; As of season 6, he has his own "quirks" like everyone else, probably from just accepting being stuck in the office for his life.
- Good Hair, Evil Hair: He grows a Beard of Evil after being promoted.
- Hipster: He has pretty much settled into this characterization starting in the sixth season.
- It's Not Porn, It's Art: Ryan's photography.
- Jerkass: Simply keeping to himself and avoiding attention from his co-workers, he stops coming off as shy by season 3. Turned into a complete douchebag the next season. Now he doesn't hold back and is openly sarcastic.
- Man Child: Not as blatant as Michael, but Ryan's temperment and personality is comparable to that of a teenager's.
- Nerd Glasses: Ryan starts wearing big thick rimmed glasses after they started becoming trendy.
- Only Sane Man / Straight Man: In early seasons.
- Out of Focus
- Pointy-Haired Boss: In season 4. He tries to cover it up with excessive use of office buzz words and hip terminology, but he obviously has no idea what he is doing.
- Put on a Bus: Left the office to pursue Kelly in season 9.
- Small Name, Big Ego: One attribute he's picked up from Michael.
- Smug Snake
- Took a Level in Jerkass: In season 4.
- Welcome Episode: The Pilot is one for him.
- What, Exactly, Is His Job?: His positions at the office were clearly shown throughout the first five seasons, but in the sixth season he phased into having no clearly indicated position in the office. The seventh season episode 'The Inner Circle' lampshades this and has him temporarily pretend to be Kelly's supervisor for Deangelo to give the appearance that he actually does work at the office.
- What's more, Jim eventually exiles him to the supply closet and that's where he stays for the rest of his run on the show.
UK counterparts: Ricky Howard, Neil Godwin (in season 4)
Andrew Baines "Andy" Bernard
"I wish there was a way to know you were in the good old days before you actually left them."
- Acquired Situational Narcissism: After getting some positive online comments in regard to his banjo playing in the documentary promos, he decides to quit and become a performer.
- Amusing Injuries: He rips his scrotum while trying to do a split at the night before Jim and Pam's wedding. This is Played for Laughs, of course.
- Bowties Are Cool: Occasionally.
- Breakout Character: His role gets bigger and bigger as the series progresses, even resulting in a Promotion to Opening Titles in season 6.
- Butt Monkey
- Cannot Spit It Out: With Erin. Though lately, it seems that he's gotten over her.
- Not anymore. They are now together as of "Get the Girl".
- The Cast Show Off: Ed Helms can sing and play a multitude of instruments, all of which are part of Andy's character as well as he frequently likes to demonstrate.
- Characterization Marches On: After going through Anger Management, he faces some pretty big Villain Decay and is now one the nicest people in the office.
- The Chew Toy
- Cloud Cuckoo Lander
- Competition Freak
- Derailing Love Interests: Bizarrely, despite having earlier put Gabe through this so Andy could end up with Erin, Season 9 pulls this with Andy so that Erin could be paired up with new character Pete instead.
- Failure Knight
- Fratbro: Andy was a former Frat Bro at Cornell and was in an a capella group. He often gives his co-workers silly nick names and even has several of his own ("Nard Dog" being the most common). It seems he was pretty popular at college but not so much in the workplace.
- Hot-Blooded: Until he goes to anger management.
- Though, once he gets pushed over the edge, his anger issues resurface.
- It's All About Me: Pre-anger management.
- Manipulative Bastard: Initially. At least successfully around Micheal, maybe Josh from the Stanford branch.
- Memetic Mutation: Becomes a rather unflattering one in-universe. By the events of "Finale", he's made peace with it, and even managed to make it work for him a bit.
- The Nicknamer: Consistently calls Jim "Big Tuna" (or simply "Tuna") after seeing him eat a tuna sandwich on his first day at Stamford. He likes to refer to himself as "Nard Dog") and calls Pam "Pama-lama-ding-dong" when he flirts with her.
- He also called Ryan "Big Turkey", presumably for the same reason.
- Not as You Know Them: Changed quite radically between the 8th and 9th seasons, into a more confident and assertive but much less sensitive and likable figure. Notably he became much more hostile to Nellie in part to make her more sympathetic.
- A lesser, but still notable, example is that, in early Season 8, Andy proved that, while he was still naive as a boss, he was willing to learn and fully capable of handling completely unreasonable circumstances (like being demanded to double profits at the drop of a hat, or having the entire warehouse staff quit at once and having to deal with Darryl being completely uncooperative about resolving the situation). In Season 9, everyone seems to start treating Andy like a complete imbecile near the level of Michael Scott.
- Odd Friendship: With Darryl.
- Promotion to Opening Titles: Thanks to the trope below and Ed Helms having a starring role in a blockbuster comedy.
- Rescued from the Scrappy Heap: Even moreso in-universe. At first the office had an even lower opinion of him than they had of Dwight, but he eventually became more likeable, if still a bit annoying at times. Reaches its peak in "Gettysburg", where Jim and Darryl spell it out for him that the Office generally approves of him as Regional Manager and he doesn't need to prove anything to anyone anymore.
- Unfortunately, Season 9 somehow felt the need to throw him right back in, both in and out of 'verse.
- Small Name, Big Ego: At first. After going to anger management his confidence drops to practically nil.
- Took a Level in Kindness: Post-anger management.
- The Unfavorite: Brutally apparent when Andy's parents and little brother attend his garden party.
- Foreshadowed way before that when he explains that he was named Walter Jr. but was renamed Andrew because his younger brother "fit the name better".
- "Well Done, Son!" Guy: Really wanted to impress his family with being new manager of Dunder-Mifflin in a garden party. He doesn't get it from his father.
- He seems to get over this when his father singlehandedly ruined the Bernard family in a single night and left him to pick up the pieces, leaving Andy with zero concern with his father or what he thinks. Unfortunately, this also added to Andy's season-wide descent into a Jerk Ass, making it debatable as to whether this really was good for him.
- White Anglo-Saxon Protestant
- Will They or Won't They?: With Erin.
- As of the episode "Get the Girl", they are finally a couple.
- Yes-Man: At first. After anger management, his friendliness with Michael becomes more due to being a genuine nice guy than this trope.
- You Are in Command Now: Andy's the new official manager of Dunder-Mifflin at the start of s8, though this doesn't last for long.
- Above the Influence: In "Christmas Wishes", it seemed for awhile that he would try to take advantage of Erin's drunkenness when he offered to take her home, considering the divorce he was going through, a few comments he made to her, and the fact that he convinced her to drink in the first place. But no, he drops her off, gives her some advice, and leaves, much to the relief of Andy, who followed them suspecting the same thing.
- The Alcoholic: Somewhat. It isn't a normal part of his personality, but he definitely has his episodes. The primary one was in "Turf War", where he comes into the office hungover, and it is explicitly mentioned that he got drunk the night before out of depression about his divorce, and among other things, shut down another branch and tried to hit on Nellie.
- Ambiguously Bi: Especially played up in the 8th season finale, Spader's last episode as a regular. He hijacks Oscar's "It gets better" video, drinks a penis-flavored energy drink, and kisses Andy on the lips.
- And Starring: Spader gets an "And James Spader" credit as of Season 8.
- Charm Person: See Manipulative Bastard
- Cloud Cuckoolander: In a different way from other characters on the show. He seems to genuinely know what he's doing, but he has a tendency to go off on weird tangents during any conversations he has with other characters.
- It appears that all of his decisions and failure to make concrete ones will result in either Sabre going under, or being bought out by David Wallace and Andy.
- Creepy Monotone
- Fan Of The Underdog: He seems to be a believer in this, as it's the reason he gives for making Andy Regional Manager.
- In a talking head it turns out he was invoking this trope, Robert thought "mediocre" people would be inspired by his decision because of this trope.
- Manipulative Bastard: He managed to talk Jo - previously established as far from stupid herself - into giving him her job. Jim is both amazed and quietly terrified by this.
- Promotion to Opening Titles: In season 8.
- Put on a Bus: In the season 8 finale, he convinces David Wallace to give him a new job, "helping" undereducated Eastern European high school gymnasts. We won't be seeing him again, but dear, oh dear, those poor gymnasts...
Angela Noelle Schrute
(née Martin; formerly Lipton)
"I actually look forward to performance reviews. I did the youth beauty pageant circuit, and I enjoyed that quite a bit. I really enjoy being judged. I believe I hold up very well to even severe scrutiny."
- The Beard: Angela is unknowingly this to the state senator she married.
- Berserk Button: Hurting her cats or making fun of her height.
- Blondes Are Evil: Or at least, extremely bitchy.
- Break the Haughty: Much of season nine has been this for her, from finding out about Oscar and her husband to moving into a squalid studio apartment and losing her cats. Things end happily for a noticeably sweeter Angela with her marriage to Dwight.
- Character Development Greatly accelerated in the final season. Between the season Humiliation Conga and the Time Skip of the last episode, Angela goes from a bitchy, bigoted, arrogant shrew incapable of mantaining any sort of healthy relationship through most of the show to a much more tolerant and open minded Happily Married woman
- Control Freak
- Crazy Cat Lady It's heartbreaking to learn she loses most of her cats when you remember how much love she's expressed towards them. Unusually for this type of character, her marriage actually contributes to this, since a lot of the wedding gifts she receives are cats.
- Dramatic Irony After all her open despising of homosexuals, she ends up unwittingly marrying one, and after the divorce and subsequent disgrace she ends up living with Oscar, for a Literal Metaphor bonus, she lives in his closet. This is a huge part of the reason she breaks ot of her ice queen bigot personality.
- Evil Is Petty: She hasn't spoken to her sister, whom she says was her best friend, in sixteen years over an arguement she can't even remember. And She's extremely proud of that. This is gone by the finale, where we find out she chose a latino homosexual with whom her husband slept with as godfather of her child.
- The Fundamentalist
- Happily Married: With Dwight.
- Hidden Depths: Her extreme bitchiness and high-maintenance-ness nothwistanding, she does have an understanding about the class a Proper Lady needs to have. When Dwight demands that she just hose his dirty aunt (said aunt also wants that) for her bath, she silences both of them, promising that she would treat the aunt like a lady she is. Later it is shown that she carefully braids Dwight's aunt, who is now properly bathed and dressed.
- Holier Than Thou
- Huge Guy, Tiny Girl: Dwight is 6"3" and she is 5"1".
- Humiliation Conga: In the final season, Angela learns her husband is not just gay, but cheating on her with her co-worker and frenemy, Oscar, and they separate. Without the Senator's money, she is forced to move into a studio apartment with her young son. Then, after a neighbor complains, two "sackfuls" of cats are taken from her, she is evicted from her studio apartment, and she has roughly $25 in her bank account.
- Hypocrite: Practically her defining trait. She's capable being incredibly judgmental towards anyone but herself, it seems.
- In many talking head interviews, she refers to Jan and even Pam as "whores", often for no other reason than wearing clothing that Angela has decided is inappropriate. Clothing that is often less revealing than attire that Angela herself has worn.
- She put out a hit on her husband's lover. Despite the fact that she repeatedly cheated on both her fiancées with little to no hesitation, and even had some indiscretions during her marriage. This, from a Fundamentalist.
- Ice Queen
- Defrosting Ice Queen: big time in the finale, to the point where she seems to have become a completely different character.
- Mean Character, Nice Actor: Compare close-minded and bigoted Angela Martin with pleasant and worldly Angela Kinsey who lived in Indonesia for 12 years.
- The Napoleon: She is quite insecure about being short. Michael's jokes don't help.
- No Sense Of Humour
- Perpetual Frowner: though on occasion she does smile - mostly when it involves Dwight
- Smug Snake
- Sour Prudes
- Strange Minds Think Alike: She and Dwight.
- Tsundere: To Dwight, though he's arguably more of one to her.
- Unrequited Love Switcheroo: Back and forth with Dwight.
UK counterpart: Emma
Kevin Jaye Malone
"I just want to lie on the beach and eat hot dogs. That's all I've ever wanted."
- Cloudcuckoolander: Occasionally.
- Dull Surprise
- Dumbass Has a Point: Despite the Flanderization described below, Kevin regularly drops insightful and astute comments on what's happening in the office. Happens frequently in seasons 8 and 9.
- Fat Idiot
- Flanderization: The longer the show's on the air, the dumber he gets. It's hard to reconcile the Kevin of recent seasons as being the same character revealed to have won a World Series of Poker bracelet in season two.
- The Gambling Addict
- Genius Ditz: While he's not all that bright and a terrible accountant, he's a talented singer, musician, cook, and basketball player. And he can do relatively impressive math in his head... so long as pies are involved.
- Man Child
- Porn Stash: Keeps one in the office. A minor running gag is him having an Oh, Crap moment whenever he realizes that someone might be able to see what's on his computer.
- Secret Keeper: Of the relationship between Oscar and Senator Lipton. Even he himself doesn't think he can actually keep the secret, but he somehow does.
- Sweet Tooth
- Took a Level in Dumbass
- Trademark Favorite Food: Cup Noodles and M&M's.
UK counterpart: Keith Bishop
Oscar Juan Paul Martinez
"I love a good quitting story. It makes me feel like I have control over my own life. Gives me hope. Maybe I will have one of my own someday."
- Hipster: Not as blatant about it as Ryan, but it's there.
- Insufferable Genius: He can get really obnoxious when he has something he wants to get across, notably in "China", "Costume Contest", and pretty much any time Angela's talking about her boyfriend. Hence his...
- In Series Nick Name: Called "Mr. Actually" by the office because of know-it-all tendencies and correcting people by starting with "Actually..."
- Insistent Terminology: Seems oddly obsessed with correcting Angela when she refers to her boyfriend as a Senator, as he's always quick to chime in with a "State Senator", to the point that he seemed conflicted when Angela gets it right on her own. He notably stops doing it once he starts an affair with him
- Irony: Since the introduction of State Senator Lipton as a character, Oscar consistently mocked the position whenever it came up. In "Finale", Oscar is running for State Senator himself.
- Only Sane Man: Every character but Michael is this to some degree, but while other characters have some degree of hysteria, Oscar remains a representative of the levelheaded average guy.
- Not So Above It All: While it is crass and insensitive of Michael to single him out for being gay, Oscar is a bit of a jerk sometimes to his officemates (in particular when he and his partner publicly savage Pam's art)
- In Oscar's defense: he was telling Gil that his criticisms were too harsh and that it was Pam's first try and has potential. They were also talking amongst themselves and were unaware that Pam was listening in on them. Not only that, but that harsh criticism was what eventually triggers Pam's revelation that she needs to toughen up and Oscar was one of the few workers who bothered to show up at the gallery at all.
- There was also the time that he broke open a car window when he thought it would help free a dog, only to patch it back up and walk away when he realized that he hadn't thought of what he was actually going to do with the dog.
- Secret Relationship: In season 9 he begins one of these with Senator Lipton.
- Small Name, Big Ego: While he is smart, Oscar has a tendency to overestimate himself sometimes, such as in "China", where he loudly decries the figures Michael cites on cities in China and the US, only to be proven wrong, and in "Doomsday", where he tries to cut down on mistakes by doing the math in his head, and screws it up almost immediately.
- Straight Gay
- Straight Man: Refers to himself as part of the "Coalition for Reason", alongside Toby, Pam, and Jim.
- Twofer Token Minority: Occasionally pointed out by Michael or Dwight.
Phyllis Margaret Vance (née Lapin)
"Oh, I don't think it's blackmail. Angela just does what I ask her to do so I won't tell everyone that she's cheating on Andy with Dwight. I think for it to be blackmail, there would have to be a formal letter."
Stanley James Hudson
"It's true. Around this office in the past I have been a little abrupt with people. But the doctor said, if I can't find a new way to relate more positively to my surroundings, I'm going to die."
"....I'm going to die."
(Leslie David Baker)
UK counterpart: Malcolm
Meredith Elizabeth Palmer
"Tell ya one thing, I'm not gonna be a good mom tonight."
Creed Rowland Bratton
"The only difference between me and a homeless man is this job. I will do whatever it takes to survive…like I did when I was a homeless man."
- Adam Westing: Creed Bratton is basically an exaggerated, weird version of the real Creed Bratton. Creed Bratton is a former member of the popular 1960's folk group The Grass Roots, as is his character.
- Bi the Way: A kinda version mentioned in the "Gay Witch Hunt" episode: "I'm not offended by homosexuality. In the 60's, I made love to many, many women. Often outdoors. In the mud, in the rain. And it's possible a man slipped in. There would be no way of knowing."
- Card-Carrying Villain: more subtle, but his Halloween costumes have been Dracula and the Heath Ledger Joker.
- The Chessmaster: Turns out he's very good at chess.
- Cloudcuckoolander: As shown by everything he does while on-camera. His blog (see Defictionalization below) serves to emphasize this.
- Cool Old Guy
- The Corrupter
- Dirty Old Man
- Faux Affably Evil: It's implied he had killed a person at some point in his life. In 'Murder', he runs away when Michael tells him that a murder was committed, unaware of the murder being just a game.
- It is implied from various clues (and a talking head in 'Crime Aid') that he made a man who stole from him disappear, and has been assuming his identity ever since.
- In 'Secret Santa', he describes himself to Phyllis-as-Santa as "really, really bad, more... evil than strictly wrong".
- In the last Halloween episode of the series, he has blood all over his clothes... and it's not a disguise.
- Hidden Depths:
- In "The Lover", when Jim plays the aria "M'appari" at volume in his office, Creed is moved to tears.
- Literally in "Gossip". One of the false rumours Michael spreads is that Creed is asthmatic.
- "Did one of you tell Stanley I had asthma? 'Cause I don't. If it gets out, they won't let me scuba. If I can't scuba then what's this all been about?? What am I working toward?"
- In the Season 7 episode "Andy's Play" Creed is seen in the theatre lobby, halfway through the second act, 'phoning in a very cogent but negative review from a reporter's notebook.
- Jerk with a Heart of Jerk: See Faux Affably Evil above.
- Noodle Incident: Tells a lot of stories that involve this.
- The Unsmile: In "Get the Girl", when Nellie Bertram arrives in Scranton to seize control of the manager's office while Andy's gone, she tells the staff she's giving them performance reviews, and that since she doesn't know anyone they'll be evaluated "on first impressions, so I recommend smiling. It goes a long way with me." The camera pans across a dejected-looking Kevin and Phyllis...and stops on Creed, who's donning a hilarious UnSmile.
- Villain Team-Up: Dwight is reluctant to ally himself with Creed in one episode, but Creed agrees before even listening to the entire proposal.
- You Are in Command Now: With Michael gone, Deangelo in coma, and Dwight...being Dwight, Creed - due to seniority - is appointed Acting Manager while a replacement is found.
- The Caligula:Thankfully, Pam prevented Creed from actually contacting the clients.
- What, Exactly, Is His Job?: Lampshading this is almost a running gag, and Creed himself forgets what his job is when meeting Holly. However, his job is actually Quality Assurance, and one episode ('Product Recall') has him actually dealing with the ramifications of doing his job poorly.
Toby Wyatt Flenderson
Michael: "Toby is in HR which technically means he works for Corporate. So he’s really not a part of our family. Also he’s divorced so he’s really not a part of his family."
- Abhorrent Admirer: To Nellie in season 9.
- Butt Monkey: Micheal treats him like absolute dirt whenever possible.
- Cannot Spit It Out: His attraction towards Pam.
- Dogged Nice Guy: Towards Pam.
- Extreme Doormat
- Flanderization: Toby starts out as one of the most normal people in the office, even if he's shown to be rather unlucky in life, secretly attracted to Pam, and forced by his job to spoil other people's fun every now and then. He gradually turns into a pathetic loser, a creep, and the most boring man in the world.
- Heroes Want Redheads: Nellie.
- Hidden Depths: He is the author of a series of novels about a Gary Sue detective Chad Flenderman. No one in the office cares.
- He is also surprisingly athletic.
- Nice Guy: Provided that he isn't trying to sabotage Jim and Pam's relationship.
- He seems to have accepted that fact and moved on with his life.
- No Respect Guy: Concerning Michael, at least. He's generally well respected by the others.
- Later, Andy gets in on it.
- Only Sane Man
- The Pirates Who Don't Do Anything: On occasion, he is shown to be completely apathetic towards his own job. In an episode which aired in October, Oscar mentioned that "Toby has mentally checked out since June", and Toby didn't deny it. More recently, he explicitly stated his job was a joke and he could not do anything about an inappropriate meeting.
- The Quiet One
- Sitcom Arch-Nemesis: Michael sees him as this. Toby really isn't.
- Straight Man
Kelly Rajnigandha Kapoor
"I don't talk trash, I talk smack. They're totally different. Trash talk is hypothetical, like: Your mom is so fat she could eat the Internet. But smack talk is happening right now. Like: You're ugly and I know it for a fact 'cause I got the evidence right here."
- Alliterative Name
- Ascended Extra: Originally a member of the show's writing staff, she was pressed into service in her first appearance because the director needed an Indian actress.
- Attention Whore
- Back for the Finale
- Bitch in Sheep's Clothing
- Characterization Marches On: Her character changes completely after the first season, initially a very modestly dressed, quiet professional, she then was retconned into a squeeky voiced bratty child obsessed with teenage culture.
- Possibly explainable that in her first episode she was a new hire eager to make a good first impression, but by the time she got comfortable in the office just let her real self come out.
- Clingy Jealous Girl
- The Cutie
- Disproportionate Retribution: Sabotages Jim and Dwight's customer reviews because they no-showed one of her parties.
- Karma Houdini: Because it's Michael she has to answer to, he sympathizes with her side of the story and lets her off scot-free.
- The Ditz
- Embarrassing Middle Name: Rajnigandha. She apparently hates it.
- Feigning Intelligence: After attending a Minority Executive Training course she returns trying to dress and sound "smarter".
Kelly: "You could ask me, 'Kelly, what's the biggest company in the world?' and I'd be like, 'blah blah blah, blah blah blah, giving you the exact right answer."
- Genki Girl
- Gossipy Hens
- It's All About Me: Acts "righteously" upset at Darryl when he chooses to spend time with his daughter over her, constantly lies to her boyfriends that she's pregnant, seeming to genuinely not understand why this might upset them, and let's not forget her defining moment of Disproportionate Retribution mentioned above.
- Motor Mouth: To the point that she admits that she doesn't even to listen to herself anymore.
- Put on a Bus: She left the office to be with her fiancee in order to go to Miami University in Ohio.
- Token Minority
- Wrong Genre Savvy: She often quotes and acts out romantic movie tropes.
Kelly Erin Hannon
"Disposable cameras are fun although it does seem wasteful and you don't ever get to see your pictures. If it's an important event that you want to remember, I recommend using a real camera. But, I don't care if I forget today."
Darryl Mathias Philbin
"I taught Mike some, uh... some phrases to help with his interracial conversation. You know, stuff like, "fleece it out," "going mach 5," "dinkin' flicka." You know, things us Negroes say."
- Ascended Extra: Most of the cast started off as being like extras, although Darryl took longer to "ascend". Originally he primarily appeared in the occasional warehouse scenes, and he did not gain prominence until after Roy left when he basically became the face of the warehouse. Finally, in the fifth season he begins appearing more until becoming part of the actual office and thus part of the regular cast.
- Badass Bookworm
- Black Best Friend: Much like Stanley, Michael sees him as this. Unlike Stanley, Darryl at least somewhat tolerates Michael.
- Technically he did start off as Roy's Black Best Friend until Roy was put on a bus.
- After a while, he seems to have become Andy's.
- Also with Jim. Their first major interaction on the show involves a pingpong rivalry, although it's revealed that it's something their girlfriends blew out of proportion. The guys were just having fun. Later, Jim helps Darryl get a job at Athlead/Athleap and they become Odd Couple roommates whenever they're in Philadelphia. In the series finale, Darryl is overjoyed when Jim reveals that he will be rejoining the company after leaving to work on his marriage.
- Odd Friendship: With Andy, much to his horror.
- Only Sane Man
- Straight Man
- Token Minority
UK counterpart: Glynn
Hollis Partridge "Holly" Flax
- The Bus Came Back: Her appearance in "Company Picnic" as well as several Season Seven episodes.
- Cloud Cuckoo Lander
- Distaff Counterpart: To Michael.
- Everyone Can See It
- Genius Ditz: Although dramatically less so than Michael. She at least seems to be able to do her job
- Hollywood Atheist: Mostly averted. Holly just mentions that she's an atheist and that she doesn't believe you "need a god to be happy." She doesn't rub it in people's faces or make fun of her theistic peers.
- Put on a Bus: Back to Nashua. And then again to Colorado, although this time with Michael.
- Strange Minds Think Alike: Shares the same sense of "humor" as Michael.
- Taken to an extreme in "The Search", when Dwight and Erin use her to track Michael across Scranton because she thinks exactly like he does.
Gabriel Susan "Gabe" Lewis
- Butt Monkey: Even more so than Toby because while Toby mostly gets abused by Michael, the entire office just seems to love messing with Gabe.
- Control Freak
- Crazy Jealous Guy: He was real uncomfortable about Erin being around Andy. Justifiably, as it turns out.
- Derailing Love Interests: His relationship with Erin was accompanied by some episodes which show them as being like a normal couple, but also several episodes which exaggerated Gabe as being distant or insensitive in order to show Andy as the better man.
- Embarrassing Middle Name: Although he actually doesn't seem to be all that embarrassed by it.
- The Generic Guy
- The Movie Buff: He's quite the horror-film devotee.
- Psycho Ex Boyfriend: Has become this after Erin breaks up with him. He follows Andy, (whom Erin really likes) to the men's room and threatens him and follows Erin into the ladies room and pleads for her to take him back.
- Put on a Bus: Jo finds about him and Erin and takes him back to Tallahasse.
- What, Exactly, Is His Job?: Initially he's just there to oversee the transition between Dundler-Mifflin and Sabre. After the merge is complete, however, Jo leaves him in Scranton ostensibly in a supervisory role, but he has absolutely no authority and no official job title.
- What Happened to the Mouse?: No mention to what has happened to him after the eighth season but he is slated to appear in season nine.
- Yes-Man: to Jo
- and later, the new Sabre CEO, Robert California.
Royson Allan "Roy" Anderson
- Betty and Veronica: The Veronica of the Pam/Jim/Roy triangle, but shows shades of The Betty (as he grew up with Pam).
- Hidden Depths: In "Roy's Wedding", it's revealed that Roy started his own successful gravel business after being fired, and took up piano lessons to surprise his new wife.
- Jerk Jock: He was jock in high school and showed some traces of bullying in his treatment of Jim sometimes.
- Men Are Uncultured
- Averted in "Roy's Wedding", in which he comes across as much more formal. Also, see Hidden Depths above.
- Put on a Bus: Is fired from Dunder-Mifflin after attacking Jim after Pam admitted he kissed her at casino night almost a year previous.
- Romantic False Lead
- Took a Level in Kindness: In the third season, he actually becomes much nicer after being dumped by Pam. And when they do get back together, he shows some traces of his old self but ultimately seems committed to being a better guy until it's all violently subverted when he finds out about Pam's kiss with Jim, which causes him to temporarily become more violent than ever. He is more cordial again in his few post-firing appearances though. Up until the last part, his positive character development in this season could be seen as a prototype for that of Andy Dwyer in Parks and Recreation.
- After he was fired, Roy encouraged Pam to pursue Jim and even had a casual chat with Jim (but at the same time, made a backhanded comment about Pam's new friends[note]Suggesting that Pam may not be loyal because Roy thought Jim was "just a friend" back then.[/note]) years after he was fired.
UK counterpart: Lee
Janet "Jan" Levenson (formerly Levenson-Gould)
- Characterization Marches On: Was at first a very professional, over worked and impatient superior who was forced to put up with Michael's advances, but soon transformed into a shrill, abusive nightmare, and then finally going completely insane, going hippie and singing sexually provocative songs to her infant in the office.
- Closer to Earth: Originally.
- Derailing Love Interests
- Did They or Didn't They?: With Michael in "The Client"
- Double Standard: Abuse, Female on Male
- It's not exactly played straight. Note that when the abusive nature of the relationship first brought up in "Women Appreciation Day", the women present notice how disturbing it is and try to motivate Michael into breaking up. "Dinner Party" also has a bit of a deconstruction-y feel with this trope, as Michael himself is the only one who seems to be okay with her behavior.
- I Have Boobs, You Must Obey!: Got implants to get Michael to get back together with her. Michael is obvious about how effective this trope is on him.
- Mrs. Robinson: It's implied that she had an affair with her teenage assistant Hunter and when she returns in season 9 as a client Dwight brings in Clark, the new 23 year old Dunder Mifflin employee as a bribe for her in exchange for her business.
- Put on a Bus
- Straight Man: Until she seemingly had a complete mental breakdown and became worse than Michael.
UK counterpart: Jennifer Taylor-Clarke
Eleanour Donna "Nellie" Bertram
"I just sent his girlfriend into the arms of a younger man. “Our social media presence should be hot, hot, hot. Go at it vigorously.” I did everything but unzip their pants for them. Oh, God, Nellie."
- Ambition Is Evil
- Bavarian Fire Drill: Her apparent main method of obtaining a job: walk into somewhere, plop herself down at whatever position doesn't have someone on it at that exact moment, and act like she's supposed to be there. She has no concern as to whether she'd actually be competent at the role, and based on a talking head about her trying this at NASCAR, she evidently doesn't care whether her incompetence can be a hazard to herself and the people around her.
- Book Dumb: By her own admission.
- The Bus Came Back: Originally one of a slew of cameos in the Season 7 finale, she came back for a plot arc later in season 8, where she's the head of Sabre's retail division.
- Butt Monkey
- Cloud Cuckoo Lander: Big time.
- Easily Forgiven: Pretty blatant in Season 9, as the only one in the office who even seems to remember what she pulled in Season 8 is Andy himself. Even Erin only acknowledges that Andy hates her, having apparently forgotten he has a very good reason for it.
- Fiery Redhead
- Karma Houdini: She gets away with stealing another person's job while being very ill-suited for it (which she herself admitted), raising and lowering her employees' salaries at a whim as bribes to get them to support her(despite the fact that not even the job she claimed to have had that authority), and being openly insubordinate and talking down to the CEO. Being Jo's friend and Robert's object of affection helps.
- Gradually becoming averted in Season 9, in which Andy has resolved to pay her back for what she did to him.
- Andy later abandoning both his job and his girlfriend to sail to the Bahamas for a few months helped turn the office against him.
- Pointy-Haired Boss: She's pretty incompetent, but gets by on being an old personal friend of Jo Bennett.
- Rags to Riches
- Samus is a Girl: Tries to invoke this in "Tallahassee".
Peter Zachary "Pete" Miller
Todd Finch Packer
- The Alcoholic
- All Men Are Perverts
- Brother Chuck: Disappeared for several seasons, and then returned for the seventh season episode "Todd Packer". Jim and Dwight team up to get rid of him by impersonating as Sabre representatives over the phone who tell Packer he's been promoted to a job at Sabre HQ in Florida. We likely won't be seeing him again.
- Nope, he is in Tallahassee. Packer will not be rid of easily.
Yeah, Dwight and Jim tried to get me fired, but I landed on my feet in Florida. You see this cat's got nine lives. And a nine inch—!
(Curse Cut Short
- Cannot Tell a Joke: Even less so than Michael.
- Casanova Wannabe
- I Ate WHAT?: He came back to the office to apologize to the staff with an offer of free cupcakes. The cupcakes are spiked with drugs to get back at them for being fired.
- Kavorka Man
- Lovable Sex Maniac: Though you can easily remove the "lovable" part.
- Promoted to Scapegoat: His ultimate undoing.
UK counterpart: Chris Finch
"Bye Ryan...He seemed nice."
Mose is Dwight's cousin and assistant (to the) farmhand.
Robert "Bob" Vance
UK counterpart: Rachel
- Pointy-Haired Boss
- In a weak sense, anyway. He doesn't show any real incompetence outside of favoring Dwight, which does indeed make him look pretty stupid when Dwight starts displaying just how nuts he is.
- Though much more competent than Michael in every other way, he seems to be a Horrible Judgeof Character, what with making Stanley his productivity Tsar, ignoring Jim's talents, and making Dwight his number two. Though it should be noted, Michael did the same thing with Jim and Dwight until corporate intervened. Also, the hardworking, top salesman Dwight would look promising on paper and Jim's work under Ryan's VP tenure indicated Jim may in fact work better under a boss who doesn't like him.
- Put on a Bus And later fired when Sabre cleaned house after they acquired Dunder-Mifflin
- Scary Black Man: Well, he's intimidating to Jim.
- Smug Snake
- Yes-Man: To David Wallace.
Joleen Mary Ann "Jo" Bennett
- Benevolent Boss
- Brutal Honesty: When she learns that Gabe had become irrational and creepy over Erin, she pads nothing about her opinion: Gabe was picked, perhaps because of his gaunt, bony apearance, to be a "ghost" to keep the DM staff on their toes, and since he had gotten involved in their lives and therefore showed them that he was a week reed and kind of a creep he was useless to her in Scranton, and his being moved back to Florida was not a promotion.
- Canine Companion: Her great danes...although when we see her again in "Dwight K. Schrute (Acting) Manager", they've been replaced, by two much smaller dogs.
- The next time we see her, she's got one of the smaller dogs and one great dane. Woman loves her dogs.
- Cool Old Lady
- The Determinator
- Disproportionate Reward: Made Deangelo a Regional Manager, a job that he was in no way qualified for, because he rescued one of her dogs.
- Groin Attack: She's often accompanied by her two enormous Great Danes, who really seem to love Andy's crotch.
- Peace & Love, Incorporated: Sabre seems to come off as one.
- Pointy-Haired Boss: Subverted. Actually seems to be rather competent, and her straight-shooting style is actually a honest kick in the pants that the office needs when facing problematic situations such as finding full-time managers.
- Though she does make her share of boneheaded moves as well:
- Not recognizing that the reason Dunder-Mifflin Scranton had two co-managers was because Scranton had absorbed the full workload of two other branches prior to that point, making the arrangement more or less necessary. Though this seems to be more Fridge Logic than in-universe stupidity on Jo's part, as it comes across as though the writers forgot this themselves.
- Appointing Deangelo Vickers, a complete incompetent, to a Regional Manager position solely because he rescued one of her dogs.
- Appointing Dwight to be Acting Manager when Deangelo is incapacitated, despite it being very obvious that he has zero concern for his fellow employees.
- When Dwight doesn't work out, she puts Creed in charge solely based on his senority, despite every member of the Search Committee warning her not to. It's only thanks to Pam keeping him in check that he didn't cause irreparable damage to the client base.
- Greenlighting Nellie's retail store initiative. Robert California, of all people, points out that Saber's electronics are the cheap kind that are better off being sold online or over the phone than in person.
- Southern-Fried Genius
Deangelo Jeremitrius Vickers
- Fake Guest Star
- Formerly Fat: Part of his Ted Baxter tendencies seem to stem from the fact that he overcame obesity, to the point that he claims that "If someone shot me in the head, I'm pretty sure everything would be fine. I almost welcome it."
- The Millstone: When Andy takes him along to help with hanging on to a client, Deangelo nearly wrecks the entire pitch instead.
- Pointy-Haired Boss: The only reason he has a job at Sabre was that he stopped a guy trying to steal one of Jo Bennett's dogs, and not because of any skills in sales or management.
- Put on a Bus: Ultimately winds up becoming comatose after being the official boss for just one episode after a freak accident with a basketball hoop.
- Real Life Writes the Plot: His character was written after Will Ferell requested to see Steve Carell off.
- Small Name, Big Ego
- Straw Misogynist - He only allows males into his inner circle despite the office having high-ranking females such as Pam and Angela. When Jim meekly tries calling him out on it, he tries to cover this by hiring a woman as his executive assistant, except that he hires a Brainless Beauty with no corporate background.
- On the other hand, the woman in question is named Jordan, so it's possible he didn't even know that she was female when he hired her.
- Stupid Boss: Michael is a savant at selling paper. Deangelo is completely incompetent and antagonistic with clients. During a sales call to one of the company's most important clients, he intentionally angers and alienates the client, believing that this is some sort of brilliant reverse psychology sales tactic. Deangelo fails so spectacularly that Andy, who is a mediocre salesman, has to step in to save the contract.
- Aborted Arc: One of her deleted scenes implied she had a crush on Jim.
- Chuck Cunningham Syndrome: Vanished without trace between Season 7 & 8.
- Dummied Out: So far, most scenes where Jordan actually does something (and appears in Talking Heads) were cut from the episodes she appeared in.
- Extreme Doormat
- We Hardly Knew Ye: Was teased to be a future regular character, but was ultimately removed from the show after three episodes.
- Dogged Nice Guy: His marriage fell apart around the same time as he lost his job. Despite this, he still tries to be there for Pam.
- Only One Name
- Stalker with a Crush: Over the course of several years on the documentary crew, he's picked up a torch for Pam. Fortunately he seems to understand quickly that it's not going to happen between them.