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Michael Gary Scott
Played by: Steve Carell
Seasons: 1-7, 9noteRegional Manager of Dunder Mifflin, Scranton.UK counterpart: David Brent.
- 419 Scam: Michael has a habit of falling for these, to the point where Pam jokes he is "sponsoring twenty Nigerian princesses."Michael:" ... when the son of the deposed king of Nigeria emails you directly, asking for help, you help! His father ran the freaking country!"
- Aesop Amnesia: Has a mind-boggling ability to completely forget practically every lesson he ever learns almost immediately. This finally starts to turn around when Steve Carell made his decision to leave The Office.
- Attention Whore: Michael will even try to make someone else's wedding about him.
- Babies Ever After: When he shows up in the finale, it's mentioned that he has two cell phones because he takes so many pictures of his kids.
- Back for the Finale: To be the best man (or: "bestest mensch") at Dwight's wedding.
- Bacon Addiction: Michael makes himself breakfast in bed with a Gary Foreman grill at the foot of his bed. In the episode this was mentioned in, he came into work with a burnt foot.
- Benevolent Boss: He likes to think of himself as one of these (and, in all fairness, he does genuinely try), but he's so bad at it that he ends up being a Stupid Boss instead. Though he comes close occasionally, even having moments where he actually is helpful. (Supporting Pam after her failed art gallery show, for instance.)
- Birds of a Feather: With Holly. Both are dorky individuals who love making jokes and doing impressions. They also can be Innocently Insensitive.
- Bunny-Ears Lawyer:
- He's the single most successful salesman in Dunder-Mifflin history, and every time we see him make a sale, he is incredibly good at pitching and selling the company's service and has a great rapport with almost all of his clients. This is why corporate had him promoted to Regional Manager, a position which he seemed to have been a perfect fit on paper, but is largely incapable of doing properly.
- Due to (or despite) his strange and distracting managerial style, the Scranton branch goes from being the worst performing branch in the company at the beginning of the series, to the most successful branch by season 5.
- But Now I Must Go: He gets engaged with Holly and he moves to Boulder, Colorado to live with her.
- Buxom Is Better: Michael rarely misses a chance to remind people he likes big boobs, and one of his "cons" about Jan was that her chest was "nothing to write home about".
- Camp Straight: He's slim and almost always wears suits, which an old video shows to have been true since he was a child. In high school, the majority of his peers assumed that he was gay due to his mannerisms and unusual interest in his appearance.
- Cannot Tell a Joke: Well, he can tell them reasonably well in the right conditions (as seen in "The Client"), he just can't come up with good ones himself or reliably tell one when put on the spot.
- Catch Phrase: "That's What She Said!"
- Chandler's Law: He repeatedly misuses this at improv classes, on the grounds that you can't top pulling out a gun for drama.
- Character Development:
- The later seasons have steered him back in the right direction, especially season 7, it being his last season and everything.
- He is a very calm and collected person at Dwight's wedding, showing how much his kids have matured him.
- Characterization Marches On: At the beginning of the series Michael was merely socially unaware and desperate for attention. Starting with season 2 he became progressively moronic and more of a Man Child.
- Cloudcuckoolander: He completely lives in his own world, where things work a bit differently than they do in real life. It's what makes his attempts at being a Benevolent Boss backfire most of the time.
- Comically Missing the Point: Often, for example when Oscar is outed as gay and Michael wonders if Gil, Oscar's "roommate" knew.
- The Con: He mentions not being able to attend college because he lost his savings in a pyramid scheme.
- Contemplate Our Navels: Prone to this, especially in talking head segments at the end of episodes.
- Crippling Overspecialization: Experience in sales done with a few repeat clients in a highly personal manner doesn't translate into telemarketing very well, as Michael finds out in "Money". Also a key part of his character, considering he was promoted to Regional Manager because of his sales skills, which didn't exactly convert to managerial skill in his new position.
- Crouching Moron, Hidden Badass: There are a couple of times when he is genuinely angry, and dear Lord, he can be terrifying when that happens. The shift is big enough to get a just as angry Stanley to back down. He also shows an outright awesome level of negotiating skills when his fledgling paper company comes at odds with the new Dunder Mifflin management. Up until this point, he'd bumbled his way through every negotiation attempt, but then he suddenly demonstrates enough business acumen to completely rock David Wallace's resolve.David: Here's the situation. Your company is four weeks old. I know this business. I know what suppliers are charging. I know you can't be making very much money. I don't know how your prices are so low, but I know it can't keep up that way. I'm sure you're scared. Probably in debt. This is the best offer you're gonna get.Michael: I'll see your situation and I'll raise you a situation. Your company is losing clients left and right. You have a stockholder meeting coming up and you're going to have to explain to them why your most profitable branch is bleeding. So they may be looking for a little change in the CFO. So I don't think I need to wait out Dunder Mifflin, I think I just need to wait out ''you.''
- Depending on the Writer: How much he is sympathetic or an unlikable jerk. The episodes "Dinner Party" and "Chair Model" are great examples: in the first, he is portrayed as a sympathetic man suffering from a Bastard Girlfriend, while in the latter, which is the next episode, he completely ignores his employees problems, demands that they find a date for him and then insults said dates when they do not live up to his high standards.
- Desperately Craves Affection: This is what drives Micheal do his antics in the office and why he simply can't be a boss.
- Dirty Coward: Whenever there's a fire in the office, Michael is always the first to run out, not caring how his employees are doing.
- Disability as an Excuse for Jerkassery: Falls into this when he suffers from a very mild burn on his foot and ends up using a wheelchair. Throughout the episode, he acts as if it was ten times worse than Dwight getting a concussion from a car accident earlier.
- Don't Explain the Joke: He loves to subvert this trope.
- Double Entendre
- Dude, Where's My Respect?: Some of his more lucid moments have Michael realizing that he doesn't receive the respect that is due to him by merit of his position if nothing else. Such moments are typically staggering enough to his normal behavior that he tends to act like a man with his job would normally and as such have a few moments of awesome.
- Everything Is Racist: Especially when trying to approach Stanley, Darryl, or Oscar.
- Four-Temperament Ensemble: Sanguine.
- Fourth Date Marriage: He's a major believer in "love at first sight" and tries to rush many of his relationships. He proposes to Carol on only their ninth date, and is soundly rejected. He eventually averts this by taking Jim's advice to slowly court Holly, whom he does have an instant connection with, and allows their friendship to slowly turn into a relationship.
- Freudian Excuse: He never experienced love or friendship growing up and attempts to have the office act as a surrogate family to compensate.Young Michael : When I grow up, I want to have 100 kids, so I can have 100 friends and nobody can say no to being my friend.
- Friend to All Children: He is very fond of children and wants to have his own kids.
- The Friend Nobody Likes: Not as much as Dwight or Andy but he does fit the criteria for Proximity, Pity, Supervision, and the rare Caring. The other workers hold an immense dislike for his antics and somewhat dread any social involvement with him. This does diminish throughout the series partly because they become aware of why he is like this and his Hidden Depths and partly because other managers tend to show them Michael is certainly not the worst person to work with.
- Friendless Background: Much to his chagrin. He even states the lunch lady was his only friend in the fourth grade at school.
- Hidden Depths: "Moroccan Christmas" shows he's great at making drinks.
- Horrible Judge of Character: One example is Kevin, who originally applied for warehouse worker. Michael hired him as an accountant because he saw something in him. He saw wrong.
- Genius Ditz: For all of his incompetence, when Michael is good at something, he's really good at it. Particularly sales, ice skating, and being great with kids.
- I Just Want to Have Friends: His stated reason for becoming a salesman, and the reason why he acts the way he does.
- Idiot Houdini: If it was real life, he would be fired within the year, at most. Or better, not be promoted at all. In The Office, he manages to stay regional manager at least seven years.
- If It's You, It's Okay: With Ryan.
- If You Ever Do Anything to Hurt Her...: Is fond of doing this when it's grossly inappropriate. He finally gets it right when he delivers it to Gabe in regards to Erin in "Viewing Party".
- The Illegible : Michael has terrible handwriting. In "Company Picnic," he reads his love note to Holly and refers to them as "soup snakes."That can't be right. We're soul mates.
- Innocent Bigot: He says the most insulting things to minorities such as Stanley and Oscar (the only black and hispanic/gay persons in the office, respectively) but he constantly gets away with it because he really does mean well.
- Innocently Insensitive: A large component of his sense of humor. Made worse by the fact that his underlings (constantly) point how much his jokes offend them, he refuses to change his choices of joke-worthy material.
- It's All About Me: Early on, Michael is actually unsure of what "open-mindedness" means.
- Jerkass: He's always cruel to Toby for no reason and, in general, he's selfish, shallow, and obnoxious whether he realizes it or not.
- Jerk with a Heart of Gold: Depends on the story. Sometimes it is zig-zagged within that - for instance, in Goodbye Toby, he breaks down weeping when he finds out about Ryan defrauding the company and thus shafting his entire life, but the episode revolves around him celebrating Toby's leaving the office and culminates with him getting security to escort Toby from the building as a final insult. In the same episode he shows compassion for a fraudster, but can't even swallow his hatred to let Toby leave the company with dignity.
- Karma Houdini: Also depends on the story. Really only in the legal sense is he a Houdini, as the show makes it rather clear that most of the people he knows try to avoid being around him if they have a choice in the matter, so he suffers in that regard.
- Kick the Dog: Whenever Toby is around, mostly in regard to his divorce.
- Kick the Son of a Bitch / Jerkass Has a Point: Despite the fact that Michael is portrayed as being in the wrong for invading his privacy, it's hard to feel too bad for Stanley when Michael tells everyone that he cheated on his wife. Because, after all, he's the one who cheated on his wife to begin with.
- Know-Nothing Know-It-All: This might be one of his defining character traits: he's remarkably ignorant of most things to the point of delusion (one shining example shows him claiming to be a regular in all of New York's fineries, and then promptly listing all of the tourist trap restaurants in Times Square as his favourite locales), but it doesn't stop him feigning brilliance on whatever subject he's talking about.
- Like Brother and Sister: His relationship with Pam is sort of like a crazy big brother. Protective and loving, but she has most of the responsibility. Best seen when he shows up at her art show when no one else does, and tells her how proud he is of her.
- Lord Error-Prone
- Malaproper: Occasionally he uses the wrong word - for example in one episode he opens a casino for charity in the Warehouse; stating that he considers himself "a great philanderer". note
- Man Child: He often comes across as a clueless teenager in an adult's body. Lampshaded by Pam, who notes that Jan basically has to treat him like a 10 year old.
- The Match Maker: Subverted in that Michael believes he's the one who first put Jim and Pam together. After they have their first child and attempts to do the same to the rest of the office.
- Mean Boss: An interesting example where he tries to be a Benevolent Boss (and at times is), but his giant ego and immaturity make him greatly disliked by his workers.
- Metaphorgotten: When he tries to describe Dwight's betrayal in "The Coup":Michael: Business is like a jungle, I am like a tiger, and Dwight is like the monkey that stabs the tiger in the back with a stick. Does the tiger fire the monkey? Does he transfer the monkey to a different branch? (eyes light up) Pun! There is no way of knowing what is going on inside the tiger's head. We don't have that kind of technology.
- Mistaken for Gay: According to Phyllis: She and Michael's classmates in high school thought he was gay due to the outfits he wore.
- Mistaken for Pedophile: The former Trope Namer; he picks "Little Kid Lover" as his dating username to show that he's good with children, and the poor guy doesn't realize what it really implies until it's too late.
- Never My Fault: When someone (usually Pam) explain that a problem happened because of him, he'll quickly deny it and/or turn the blame on the person in question.
- No Social Skills: He does not think before he speaks. When in a counseling session with Toby, he even claimed to have been raised by wolves at one point. It would have certainly explained a lot.
- Parental Substitute: To Erin, who doesn't have parents.
- The Peter Principle: A textbook example. He was and still is a great salesman, which is how he got promoted to management, a job for which he has absolutely no aptitude.
- Pointy-Haired Boss: A perfect example of The Peter Principle in action. He was a very good salesman who got promoted to regional manager, a job in which he is completely in over his head. He does have his moments of clarity, in which he's actually the Benevolent Boss he so desperately wants to be, but those moments are few and far in between.
- Put on a Bus: Towards the end of season 7. But he returns Back for the Finale to be Dwight's best man at his wedding.
- Shipper on Deck: He has been a huge Jim and Pam fanboy since the day Jim told him about his feelings for Pam.
- Sleeping with the Boss: His rather rocky extended relationship with his boss Jan.
- Small Name, Big Ego: He vastly overestimates the amount of impact he has on his employees.
- Two First Names: His first and last name can both be used as a given name for a male.
- Unfortunate Implications: In-universe. He does not stop and think that some of the well-intentioned things he's saying could be potentially offensive. Like choosing "Little Kid Lover" as a username.
- Ungrateful Bastard: On various occasions. Even when his workers go along with his crazy ideas, he'll often wind up complaining, yelling, and acting like a Spoiled Brat.
- Unsympathetic Comedy Protagonist: Varies throughout episodes.
- Verbal Tic: "That's what she said" veers into this on occasion, especially in "The Deposition", where he does it in response to something he said himself and doesn't even seem to realize he's doing it.
- Wrong Genre Savvy: Generally, what is Genre Savvy in Michael's head is actually Wrong Genre Savvy in the real world, and vice versa.
Dwight Kurt Schrute III
Played by: Rainn Wilson
Seasons: 1-9Sales Representative/Assistant to the Regional Manager/Regional Manager of Dunder Mifflin, Scranton.UK counterpart: Gareth Keenan.
- Ambition Is Evil
- Bears are Bad News: A firm believer in this trope.
- Big Eater: In "The Coup", he orders a meal large enough to feed an entire family.
- Brutal Honesty: In "Pam's Replacement", Pam even starts taking advice from Dwight because he's the only one she knows for sure is being honest with her.
- Bunny-Ears Lawyer: He's the most-successful active salesman at Dunder-Mifflin, and yet his quirks are far more pronounced than Michael's.
- Butt Monkey: Exemplified in the penultimate episode of season four, when Michael leaves the office. Dwight (accurately) announces that he is in charge of the office for the day. Stanley simply stands up and leaves. Over the course of the episode, so does every other employee except Angela.
- Catch Phrase: "Idiot." Also begins countless sentences with "Question...", "Fact..." or "False..."
- Characterization Marches On: He used to be an almost blind worshiper of Michael, eagerly doing all his requests, but in later seasons he grew increasingly dedicated to surpassing and taking the Regional Manager job for himself.
- Character Development: In Seasons 8 and 9 he learns to appreciate his coworkers more. Examples:
- When he's putting together a team to go to Tallahassee and gets saddled with his least favorite people in the office, but soon recognizes that even they have traits that he can appreciate.
- When he tries to hire one of his personal friends to pick up Jim's slack (as he is busy starting another business), and when he finds out that none of them would be even remotely competent, he realizes that he holds his coworkers to a far higher standard than his friends.
- By the time he is appointed Regional Manager again near Season 9's end, everyone in the office is actually happy for him, and among his final words in the series is him admitting that he does get along with his subordinates.
- By the second half of the final season, Dwight actually considers Pam and Jim his close friends, and they are both happy to admit the same (even if they are still prone to pranking him). Dwight, without pause, tells Pam he thinks Jim would be best choice for Regional Manager, and Jim says this of Dwight to David Wallace. After Dwight's promotion, he immediately asks Jim to be his number two.
- Chronic Pet Killer: Euthanized Angela's cat Sprinkles because it was weak. He really thought he was doing both the cat and Angela a favor, though. He also shot a "werewolf" that turned back into the neighbour's dog. And, while volunteering at the animal hospital, euthanized over 150 pets by himself.
- Cloudcuckoolander: Dwight is someone who, while his behavior is mostly predictable, seems to have motivations and an internal monologue that indicate that he is one of these.
- The Comically Serious: Everything is Serious Business for him and this is often, if not always, Played for Laughs.
- Competition Freak: He went as far as taking on a computer (which he thought was sentient, by the way) on a contest who could get the most sales before the end of the day. He won. Near the end of the series, Dwight becomes Regional Manager, and Jim becomes the Assistant to the Regional Manager. When Jim decides to take on his own assistant and hold a competition to determine who it would be, Dwight eventually can't help but compete and win.
- Control Freak: He greatly dislikes letting anyone share his status or have more authority than him, not even letting his girlfriend Angela share it when they plan for Dwight to take over the branch.
- Crazy-Prepared: he has a large amount of weapons hidden around the office in case of attack.
- Four-Temperament Ensemble: Choleric.
- The Friend Nobody Likes: Fits the bill for Proximity and Supervision. Dwight is easily the least liked person in the office, with even friend hungry Michael trying to avoid him if he can help it. Most of Jim's pranks work largely due to nobody in the office being willing to support Dwight if he catches on or keeping quiet so he doesn't figure it out. Ironically Jim seems to be about the only person in the office willing to treat Dwight as a friend.
- Happily Married: With Angela as of The Finale.
- Heel–Face Revolving Door: Subverted in that everyone knows this is how he acts, but he's often so poor at it they just brush it off.
- Hidden Depths:
- He is an able entrepreneur. His antics aside, his farm and motel are actually well-managed.
- To say nothing of adding becoming owner of the office complex to the mix. He juggles this, the above two jobs, and being the most effective salesman in Dunder-Mifflin with seemingly no trouble at all.
- He's pretty good at basketball, yet not so good in martial arts (despite his boasts). He does obtain a black belt near the end of the series, so he may well have improved, or is better than his onscreen attempts to show off his skills make him seem.
- Despite turning the office into a near living hell for his "subordinates" whenever he's Regional Manager, it's pointed out that the office as a whole runs very well under Dwight's watch. When he becomes Regional Manager at the end of the series after learning to respect his coworkers, he manages to bring that efficiency without sacrificing morale (he even brings back Devon!)
- Hilariously Abusive Childhood: Some of the things he says about his childhood are pretty horrifying, including years of being shunned and performing his own circumcision.
- Idiot Houdini: There's honestly no logical explanation for why corporate didn't fire him in "Stress Relief" (other than Status Quo Is God, of course). First, he intentionally started a fire in the office that not only led to people damaging corporate property in the panic, but almost killed Stanley, who has a heart attack from the stress. Then, after inexplicably not being fired, he costs corporate 3,500 dollars a day or two later when he deliberately destroys a CPR dummy. And he's still not fired. Top salesman or not, you've got to expect that he'd be fired and sued immediately in Real Life.
- I Just Shot Marvin in the Face: Showing off a family heirloom holster and an antique revolver he hopes will impress Jo, Dwight displays staggering incompetence with a gun for a man with Crazy Survivalist tendencies. He accidentally discharges the firearm in the office; thankfully, the damage is limited to bursting Andy's eardrum and putting a small hole in the floor.
- Insistent Terminology: Frequently insists that his coworkers be referred to as his subordinates, even when that's not really the case and this fact is pointed out to him.
- Insufferable Genius: He's a great salesman with a gigantic ego.
- Jerkass Has a Point: His fire drill, while insanely dangerous, proved that he was right about how ill-prepared his coworkers were for an actual fire.
- Jerk with a Heart of Gold: Occasionally. Though his compassion isn't seen by any characters (just the audience), its effects are obvious.
- Almost the entirety of his relationship with Angela shows this, especially getting (temporarily, though he didn't know it) due to respecting her wish to keep their love a secret.
- Karma Houdini: See his entry on the main page under this trope.
- Kavorka Man: Despite his rather questionable fashion sense, behavior and general ethics, he easily scores a one-night-stand with one of Pam's attractive friends. Said friend even came back for more, only to find Dwight talking with another woman the following day, again quite successfully from the looks of it. And then there was that entire women's basketball team in "Night Out"...
- Lawful Stupid: Treats even the most trivial rules with the utmost importance. A joint at the parking lot is enough to have him don his (voluntary) sheriff uniform and subject the entire office to interrogations and drug tests. Another time, Jim tells Dwight that wasting valuable office time is against the rules and Dwight goes as far as pee in a coke bottle at his desk and sneeze with his eyes open, simply not to waste time.
- Manipulative Bastard: On occasion.
- Munchkin: In the episode "Murder," he and everyone else in the office play a murder mystery dinner party game set in Savannah, Georgia. He draws the Butler character but immediately abandons it to play a hardass detective.
- Nazi Grandpa: Repeatedly hinted that his grandfather was a German war criminal, to the point that the Shoah Foundation protested Dwight's visa to visit him in Argentina.
- Nerd Glasses
- Nietzsche Wannabe
- No Sense of Humor: Everything is Serious Business for him.
- No Social Skills: Comes with being raised on a beet farm, far away from society with a family that shunned him for two years (starting when he was four years old) for not saving excess oil from a can of tuna, just to name something. This is what he has to say about Angela:Dwight: She introduced me to so many things. Pasteurized milk. Sheets. Monotheism. Presents on your birthday. Preventative medicine.
- Number Two: To Michael, but noticeably refused to be Deangelo's number two by season seven.
- Obfuscating Stupidity: Occasionally. In "Office Olympics," when Michael offers to rent his spare room to Dwight, Dwight intentionally annoys Michael into withdrawing the offer because he doesn't want to have to say no.
- The Paranoiac: Dwight tends to believe that everyone else in the office has (or even, should have) just as much of a Chronic Backstabbing Disorder as he does and acts accordingly, plotting against others in the workplace and assuming that they are plotting against him; he is a security freak to the point that he doesn't let anyone walk behind him for fear of being attacked from behind, and hides numerous weapons around the office in case someone actually does; he is a Professional Butt-Kisser of the highest order yet mostly so he can abuse his power and further his own career, and ultimately plots to replace his own boss; he entertains numerous crazy fantasies and conspiracy theories whilst simultaneously pointing out the (perceived) stupidity of other peoples' more mundane ideas; and, like many paranoids, his behaviour and attitude becomes a Self-Fulfilling Prophecy as it just leads to almost everyone in the company disliking, undermining and pulling pranks on him.
- Professional Butt-Kisser: Was this until "The Coup", and then it was on and off until the Michael Scott Paper Company arc, where it seems he lost all of the respect he had for Michael.
- Psycho for Hire
- Refuge in Audacity: Oh God, yes! For example, sending the entire office into a panic by tricking them into thinking there was a fire for the sole purpose of running a realistic fire drill.
- The Rival: Jim. Andy, initially, but they become good friends in season 5.
- Serious Business: Dwight treats everything in his life with absolute seriousness, especially his job.
- Small Name, Big Ego: Even more than Michael.
- Smug Snake
- Stay in the Kitchen: Dwight feels this way about anything that "elevates" women to the status of men.
- The Starscream: Starting from "The Coup", when Angela demands that he take over.
- Tsundere: To Angela.
- Ugly Guy, Hot Wife: He's quite average and a bit dorky-looking compared to his later wife the petite, pretty blonde Angela.
- Ultimate Job Security: He even fired a gun in the office, and the worst punishment he got was being barred from the Regional Manager position, and Jo even lifted that when she saw how dedicated he was to getting the job. The fact that he owns the building the office is located in adds into the situation. Even earlier, in season 5, he deliberately started a fire and blocked all the exits (except for one) and all he had as punishment was to get everyone to sign a piece of paper (which he tricks everybody into doing).
- Unrequited Love Switcheroo: Back and forth with Angela.
- Worthy Opponent: With Jim.
- Wrong Genre Savvy: Dwight treats real life as if it were a different genre of fiction. He treats the threat of layoffs as if he were participating in a competitive reality TV show like Survivor, keeps a variety of weapons in strategic hiding places throughout the office as though violent attacks were imminent, and at one point describes a detailed robbery plan that would be Genre Savvy if he existed in a crime thriller.
- Yes-Man: To Michael in the first seasons. This stems from a mix of Hero Worship and a desire for authority, which he thinks being Michael's Yes-Man gives him.
- You Are in Command Now: He's been given command of the office a few times (though none of them have stuck), such as when Michael left for the New York job and when Michael leaves for good but is almost immediately removed because of the aforementioned gun incident and two years later the new CEO David Wallace gave him another chance by promoting him after Andy's departure, and this time Dwight didn't screw it up.
James Duncan "Jim" Halpert
Played by: John Krasinski
Seasons: 1-9Sales Representative/Co-Regional Manager/Assistant to the Regional Manager/Regional Manager of Dunder Mifflin, Scranton.UK counterpart: Tim Canterbury.
- The Ace: One of the best salesmen in the company, a Chick Magnet to the point that he's arguably the most handsome man in the office, gets away with every prank he pulls, and gets the girl of his dreams. Jim is likely the most conventionally successful person in the office.
- Adorkable: More outgoing and charismatic than Pam, but still shown to be lacking in a real social life.
- Audience Surrogate: Jim is the one who most frequently reacts to the insanity around him, mostly by throwing Aside Glances as the camera.
- Aww, Look! They Really Do Love Each Other: He loves messing with Dwight for his own amusement but he ultimately sees Dwight as a friend and will look out for Dwight's best interests. Like when he physically fought Dwight to prevent him from going into a meeting where he'd be scapegoated and fired and putting together the ultimate bachelor party so that Dwight can make peace with Kevin and stepping aside so that Dwight can have Michael as his best man.
- Brilliant, but Lazy: As noted by Pam in "Office Olympics", when Jim gets excited by something, he really gets into it and does an amazing job. Sadly, he works at Dunder Mifflin Scranton, so that doesn't happen often.Jim: Right now, this is my job. If I advance any higher, this becomes my career. And if this is my career...I would have to throw myself in front of a train.
- Butt Monkey: After getting with Pam, Jim's awkward moments are played up. He's forced to confront Karen after getting suckered into a prank that backfired. His attempts at leadership expose his similarities to Michael. He makes a bad first impression on Michael's new boss. He accidentally reveals that Pam got pregnant out of wedlock in front of her conservative grandmother. Then there's the snowball fight...
- Chick Magnet: There's Pam, of course, but he also dated with Katy, Brenda, and Karen, who even went from "what's up with that guy?" to crushing on him in one episode. There's also Cathy, who unsuccessfully tries to steal him from Pam, and all the other women in the office admitted that, if they had to do it with someone, they would pick Jim.
- Cool Loser: Despite his charismatic personality, he doesn't seem to have too much of a social life outside of the office and Pam. Probably Justified though because it's clear Jim spends a lot of time working.
- Deadpan Snarker: Mostly directed towards Michael and Dwight, especially during conference room meetings.
- Even the Guys Want Him: Michael once commented on how good looking Jim is.
- The Everyman
- Everyone Can See It: With Pam.
- Everyone Has Standards:
- As much as he pranks and mocks Dwight, he strongly disapproves of Michael's treatment of him, notably in "Drug Testing" and "Golden Ticket". Probably at least in part because, whereas Jim's actions are in response to Dwight's Jerk Ass behavior towards him, Dwight practically worships the ground Michael walks on (most of the time).
- Jim tends to avoid doing anything that involves putting Dwight in serious physical danger, causing him genuine distress, or threatening his job, and is usually among the first to step in if Dwight is in danger of any of those from another source.
- Four-Temperament Ensemble: Phlegmatic.
- The Gadfly: Loves playing pranks, preferably on Dwight. It's partly to keep Dwight's ego in check, partly to alleviate the boredom of the office.
- Happily Married: With Pam as of early season 6. They go to a couple of rough spots, especially in season 9, but the marriage survives.
- In Series Nick Name: Andy calls him "Big Tuna" or sometimes just "Tuna" ever since he saw him eat a tuna sandwich for lunch.
- Jerk with a Heart of Gold: Most of his pranks on Dwight are genuinely mean-spirited, but most would agree he's a nice guy.
- Lonely at the Top: When he briefly became co-manager alongside Michael.
- Mistaken for Gay:
- Mentioned by a few characters. It doesn't help that during a game of Who Would You Do, Jim jokingly said Kevin.
- In season 3 Roy admits that he only tolerated Jim's friendship with his fiancée because he thought Jim was gay.
- Todd Packer asked Jim if he is "still queer", though that's a pretty standard remark for Packer to make towards any guy.
- Creed also seemed to think Jim was gay, despite knowing of his relationship with Pam and trying to hook Jim up with his daughter just a few seconds before.
- My Own Private "I Do": On Maid of the Mist. Apparently, he got the tickets as soon as he saw the YouTube video of the wedding dance routine.
- Not So Different: The occasions where he's allowed to take charge show him to be just as incompetent as Michael.
- Noob: At Call of Duty. He accidentally kills his own team members, gets stuck in corners and wants to snipe in Carentan.
- Oh, Crap!: Due to being the closest embodiment of No Fourth Wall on the show, his tend to be most visible.
- Only Sane Man: While Jim is probably the most likely out of the entire Dunder Mifflin staff to point out his coworker's foibles and snark about them, he is more than willing to indulge them for his own amusement whenever he's bored, which is often. In later episodes, though, Jim has shown that he's not immune from picking up the Idiot Ball, especially when he's put in charge of anything, and he and Pam go through a good deal of drama in the final season due to their inability to communicate.
- The Prankster: Though he usually limits himself to Dwight (or occasionally Andy).
- The Rival: To Dwight, though there are occasional moments where they get along.
- Screwy Squirrel: He tends to play pranks on Dwight and Andy out of boredom, but occasionally because they're driving him crazy and pranking them allows him to turn their insanity into comedy. How sympathetic Jim is depends a lot on how funny his pranks are and how much the victims did to deserve them that episode.
- Second Love: To Pam — she was originally engaged to Roy, but after spending time with Jim more and more, getting tired of Roy's selfishness, and having a Green-Eyed Epiphany, she eventually became an Official Couple with Jim.
- Sibling Yin-Yang: When his two brothers make a first appearance in "Employee Transfer", it's clear that Jim is sweet, thoughtful, and encouraging in contrast to his brothers' mean (with a minor Pet the Dog moment), thoughtlessness, and discouraging attitudes.
- Straight Man
- UST: With Pam, They Do.
- Worthy Opponent: With Dwight.
- You Are in Command Now: Avoided. When Jo offers him the Regional Manager position sometime after Deangelo was incapacitated, Jim turns her down, reasoning that the Office was running smoothly enough without anyone needing to be in charge. It's also possible that he remembers the last time he had that position.
Pamela Morgan "Pam" Halpert (née Beesly)
Played by: Jenna Fischer
Seasons: 1-9Receptionist/Sales Representative/Office Administrator of Dunder Mifflin, Scranton.UK counterpart: Dawn Tinsley.
- Ambition Is Evil : An interesting case. Averted in the first four and a half seasons in which her artistic aspiration is treated as one of her more positive qualities but played painfully straight after that. she quits her job to help Michael poach clients from her former co-workers in order to get promoted to sales. Also, see Kick the Dog
- Berserk Button: Do not call her "Pammy". And definitely don't date her mother if your name is Michael Scott.
- Beware the Nice Ones: Especially in later seasons, when she has learned to stand up for herself.
- Character Development: She learns to gain a backbone and more honest.
- Cloudcuckoolander's Minder:
- Tries to be this to Michael, sometimes, but has a hard time keeping him on the ground.
- When she's not antagonizing Dwight, she is also sometimes this to him, particularly when he gets a concussion.
- Deadpan Snarker: Steadily became more of one over time.
- Dude Magnet:
- Was engaged to Roy; Jim spent three years in love with her before hooking up; Brian the boom mic guy has a crush on her and so does Toby; Andy and Ryan tried to ask her out; Kevin considers her the hottest woman in the office. She also dated Danny Cordray (Timothy Olyphant), and Kelly's cartoonist friend.
- Subverted when Ryan moves up to corporate and tries to be a slick New Yorker. He describes her as a seven for Scranton but maybe a six for New York.
- She is aware of this and in one episode she gets jealous when an attractive woman named Katy comes into the office and becomes the new Dude Magnet among the male co-workers, including Jim. It doesn't help that Kevin outright tells Pam "She's much prettier than you".
- Everyone Can See It: With Jim.
- Four-Temperament Ensemble: Melancholic
- Fragile Flower: Initially.
- Girl Next Door: A big part of her appeal is how approachable she is, combined with her obvious but understated good looks.
- The Glasses Gotta Go: A variation occurs in Season 2. When Pam lets her hair down she goes from being quietly pretty to breathtakingly gorgeous. Michael notices, which causes Pam to quickly tie her hair up again. Invoked in a Season 4 episode where Pam loses her contact lenses and comes to work wearing thick glasses. Everyone comments on how ugly she looks, except for Kevin who has a librarian fetish.
- Green-Eyed Epiphany: Pam first noticed her feelings for Jim when he began a relationship with Kelly, a purse saleswoman.
- Happily Married: With Jim as of early season 6. They go to a couple of rough spots, especially in season 9, but the marriage survives.
- Informed Attractiveness: Almost every guy in the Office acts like Pam is the hottest working there. In reality she isn't really more attractive than most of the other women, notably Karen, Jan, Angela, Kelly, or Erin.
- Kick the Son of a Bitch: For all the touting of her taking a level in jerkass, most of the people she mistreats are those who spent the first few seasons(and often continue right up to the present) treating her like dirt, so it's hard to feel too much sympathy for them.
- Like Brother and Sister: Her relationship with Michael. She often behaves a lot like a little sister who has to take care of her stupid big brother. Best seen when she races to the airport to hug him goodbye.
- Ms. Fanservice: Not so much in the first few seasons, but in the later seasons she does start to show some small traits of this. It's mostly minor though.
- My Own Private "I Do": Breaks down shortly before the wedding as their friends and family are driving her crazy. Luckily, Jim had tickets for the boat ready.
- Odd Friendship: With Michael, Dwight and Angela, though all three friendships are off-again, on-again.
- Only Sane Woman: Oscar labels himself, Toby, Jim, and Pam as Dunder Mifflin's 'Coalition of Reason'.
- Plucky Office Girl: Her dream was always to be an Happily Married artist, but at the start of the series, she's a receptionist who has to put up with an insane boss and co-workers that treat her like dirt, and a fiancé that hardly shows interest in her at all. A confidence boost and a new relationship at the start of season 4 turn things around for her, though. The artist thing doesn't work out, but she does end up Happily Married and with a job she likes.
- Retcon: Her name has been changed in canon three times without even counting going from a maiden name to taking Jim's. Her last name has been spelled differently multiple times in the first two seasons, and her middle name inexplicably changes from Jean to Morgan.
- Sexy Secretary: Her male co-workers regard her as one.
- Shipper on Deck: For Andy and Erin. She also ships Oscar with Matt from the warehouse: "Yes, they're the only two gay guys I know. But they should be together."
- Shrinking Violet: In early years.
- Single Woman Seeks Good Man: The reason she likes Jim is because he's funny, it's easy to talk to him, and he encourages her aspirations.
- Straight Man
- Sweater Girl: As a receptionist. Mostly cardigans (check out the photo) but starts to wear more form-fitting turtlenecks as she gains confidence. She switches to suits when she starts working in Sales. Roy also says that as part of her "artsy-fartsy" identity in high school, she wore turtlenecks.
- Team Mom: Occasionally.
- Took a Level in Jerkass: After she learns to stand up for herself and gains more confidence, she sometimes takes it too far and starts acting smug.
- Unrequited Love Switcheroo: With Jim in season 3. She turned him down in favor of her marriage with Roy in season's 2 finale, but realizes this was a mistake when Jim transfers to Stamford and comes back with a girlfriend.
- UST: With Jim, They Do
Ryan Bailey Howard
Played by: B.J. Novak
Seasons: 1-8, 9noteTemporary Worker/Sales Representative/Vice President of Sales (Corporate) of Dunder Mifflin, Scranton.UK counterparts: Ricky Howard, Neil Godwin (in season 4).
- Ambition Is Evil
- The Artifact: He has been part of the opening credits since the first season despite being an ultimately minor character with shifts in role and personality to justify his place there. There has been some Lampshade Hanging in the seventh season about how Ryan does not even have a real position in the office anymore nor does he bother to do any work. He has been removed from the opening as of season 9, but this is because BJ Novak has left the show rather than acknowledging that Ryan's role had diminished.
- Back for the Finale
- Composite Character: Although he is originally based on Ricky Howard from the UK show, when he takes Jan's place in corporate in season 4, his role and behavior become similar to that of Neil Godwin.
- Cool Hat: His trilby. Where'd he get it? He'd rather not say.
- Deadpan Snarker: Often in early seasons. When Phyllis introduces her boyfriend Bob to the others:Kevin: Kevin Malone.Bob Vance: Bob Vance, Vance Refrigeration.Stanley: Stanley Hudson.Bob Vance: Bob Vance, Vance Refrigeration.Ryan: Ryan Howard.Bob Vance: Bob Vance, Vance Refrigeration.Ryan: What line of work you in, Bob?
- Even the Guys Want Him: Lampshaded. Ryan confirms Angela's boyfriend is gay because he liked Ryan's pictures on facebook. At three in the morning. Not to mention Michael's man crush on him.
- Face Heel Revolving Door
- Feigning Intelligence: As Regional VP, he turns out not so competent or confident in his position, and the use of "business buzzwords" doesn't hide it.
- Freak Out
- The Generic Guy: During the first two seasons his defining characteristic was being The New Guy. He finally got more focus starting in Season 3.
- Going Native: Ryan was one of the most sane people in the beginning of the show; As of season 6, he has his own "quirks" like everyone else, probably from just accepting being stuck in the office for his life.
- Good Hair, Evil Hair: He grows a Beard of Evil after being promoted.
- Hidden Depths: Apparently he is quite the poet. In "Angry Andy" when Kelly gets a new boyfriend, he is jealous and writes a poem about her. He refuses to read it when Pam asks him to, however she and Jim dig it out of the trash and upon reading it start crying.
- Hipster: He has settled into this characterization starting in the sixth season.
- Informed Attractiveness: Ryan as "hottest in the office." It's mostly Michael and Kelly's crushes on him that inform this, and Ryan himself.
- It's Not Porn, It's Art: Ryan's photography.
- Jerkass: Simply keeping to himself and avoiding attention from his co-workers, he stops coming off as shy by season 3. Turned into a complete douchebag the next season. Now he doesn't hold back and is openly sarcastic.
- Jerkass Has a Point:
- He's not wrong on how Michael's behavior is wildly inappropriate.
- Ryan had every right to be mad at Kelly for lying about being pregnant just to go on a date with him.
- Man Child: Not as blatant as Michael, but Ryan's temperament and personality is comparable to that of a teenager's.
- Nerd Glasses: Ryan starts wearing big thick rimmed glasses after they started becoming trendy.
- Only Sane Man: In early seasons.
- Out of Focus: Why he is even in the opening credits along with the main characters (Michael, Dwight, Jim, Pam, and later Andy) is never made clear.
- Pointy-Haired Boss: In season 4. He tries to cover it up with excessive use of office buzz words and hip terminology, but he obviously has no idea what he is doing.
- Put on a Bus: Left the office to pursue Kelly in season 9.
- Small Name, Big Ego: One attribute he's picked up from Michael.
- Smug Snake
- Took a Level in Jerkass: In season 4.
- Two First Names: His first and last name can both be used as a given name for a male.
- Welcome Episode: The Pilot is one for him.
- What, Exactly, Is His Job?: His positions at the office were clearly shown throughout the first five seasons, but in the sixth season he phased into having no clearly indicated position in the office. The seventh season episode 'The Inner Circle' lampshades this and has him temporarily pretend to be Kelly's supervisor for Deangelo to give the appearance that he actually does work at the office. What's more, Jim eventually exiles him to the supply closet and that's where he stays for the rest of his run on the show.
Andrew Baines "Andy" Bernard
Played by: Ed Helms
Seasons: 3-9Sales Representative/Regional Manager of Dunder Mifflin, Scranton.
- Acquired Situational Narcissism: After getting some positive online comments in regard to his banjo playing in the documentary promos, he decides to quit and become a performer.
- Ambiguously Bi: In "Gossip", he's shown to be quite unsure about being straight, to the point of being conflicted on believing or not the false rumor that he was gay, and genuinely unsure about whether he would reject Brad Pitt.
- Amusing Injuries: He rips his scrotum while trying to do a split at the night before Jim and Pam's wedding. This is Played for Laughs, of course.
- Berserk Button: In the earlier seasons he really doesn't like pranks."I need to know who put my calculator in Jell-O, or I'm gonna lose my freaking mind!""A lot of people here for some reason think it's funny to steal someone's personal property and hide it from them. Here's a little newsflash! It's not funny! In fact, it's pretty freakin' unfunny! Oh, my GOD! [punches a hole in the wall]"
- Bowties Are Cool: Occasionally.
- Breakout Character: His role gets bigger and bigger as the series progresses, even resulting in a Promotion to Opening Titles in season 6.
- Butt Monkey: Jim's cell phone prank, getting marooned on Lake Scranton, tearing his scrotum while dancing, falling neatly into an open box while parkour-ing, getting sunburnt while sailing to the Bahamas his second day on the water, and finally, being made into a meme.
- Cannot Spit It Out: With Erin. Though lately, it seems that he's gotten over her.
- The Cast Show Off: Ed Helms can sing and play a multitude of instruments, all of which are part of Andy's character as well as he frequently likes to demonstrate.
- Characterization Marches On: After going through Anger Management, he faces some pretty big Villain Decay and is now one the nicest people in the office.
- Cloudcuckoolander: Even for an Ivy League graduate selling paper in a small Rust Belt city right behind the Poconos.
- Competition Freak: Both him and Dwight have this as one of their defining traits.
- Derailing Love Interests: Bizarrely, despite having earlier put Gabe through this so Andy could end up with Erin, Season 9 pulls this with Andy so that Erin could be paired up with new character Pete instead.
- The Dilbert Principle: Was promoted to Regional Manager between Seasons 7 and 8 despite being repeatedly shown to be the worst salesman among the cast. A rare positive example in that he seems to be much more competent as a manager than a salesman (pre-Season 9, anyway).
- Failure Knight
- Fratbro: Andy was a former Frat Bro at Cornell and was in an a capella group. He often gives his co-workers silly nick names and even has several of his own ("Nard Dog" being the most common). It seems he was pretty popular at college but not so much in the workplace.
- The Friend Nobody Likes: There are points where he's even less liked than Dwight. Fitting considering that he's just as annoying and bizarre but lacks Dwight's business acumen.
- Hollywood Tone-Deaf: Throughout the series Andy sings songs clearly not meant for his vocal range, including "Zombie" by the Cranberries, "Stayin' Alive" by The Beegees and "Closing Time" by Semisonic. His singing of "Zombie" is especially notable as it ultimately led Jim to play the prank on him that caused him to have an angry outburst, putting him in anger management and ultimately contributing to his Villain Decay.
- Hot-Blooded: Until he goes to anger management. Though, once he gets pushed over the edge, his anger issues resurface.
- It's All About Me: Pre-anger management and much of Season 9.
- I Was Beaten by a Girl: By a little girl no less in "Test The Store". He attempts to obscure the detail about his black eye...until the mother comes by forcing her daughter to apologize. He later gets another black eye after Kelly accidentally punches him. Toby is sympathetic, heavily implying he was abused by his ex wife.
- Jerk with a Heart of Gold: He was initially a Manipulative Bastard, but after going to Anger Management he Took a Level in Kindness. Come Season 9, with Andy getting accustomed to being the new boss, Andy Took a Level in Jerkass again.
- Manipulative Bastard: Initially. At least successfully around Michael, maybe Josh from the Stanford branch.
- Memetic Mutation: Becomes a rather unflattering one in-universe. By the events of "Finale", he's made peace with it, and even managed to make it work for him a bit.
- The Nicknamer: Consistently calls Jim "Big Tuna" (or simply "Tuna") after seeing him eat a tuna sandwich on his first day at Stamford. He likes to refer to himself as "Nard Dog") and calls Pam "Pama-lama-ding-dong" when he flirts with her. He also called Ryan "Big Turkey", presumably for the same reason.
- Not as You Know Them:
- Changed quite radically between the 8th and 9th seasons, into a more confident and assertive but much less sensitive and likable figure. Notably he became much more hostile to Nellie in part to make her more sympathetic.
- A lesser, but still notable, example is that, in early Season 8, Andy proved that, while he was still naive as a boss, he was willing to learn and fully capable of handling completely unreasonable circumstances (like being demanded to double profits at the drop of a hat, or having the entire warehouse staff quit at once and having to deal with Darryl being completely uncooperative about resolving the situation). In Season 9, everyone seems to start treating Andy like a complete imbecile near the level of Michael Scott.
- Odd Friendship: With Darryl.
- Promotion to Opening Titles: Thanks to the trope below and Ed Helms having a starring role in a blockbuster comedy.
- Rescued from the Scrappy Heap: Even moreso in-universe. At first the office had an even lower opinion of him than they had of Dwight, but he eventually became more likeable, if still a bit annoying at times. Reaches its peak in "Gettysburg", where Jim and Darryl spell it out for him that the Office generally approves of him as Regional Manager and he doesn't need to prove anything to anyone anymore. Unfortunately, Season 9 somehow felt the need to throw him right back in, both in and out of 'verse.
- Small Name, Big Ego: At first. After going to anger management his confidence drops to practically nil.
- Took a Level in Jerkass: In the final season. Managed to get his Kindness back by the time "Finale" rolls around.
- Took a Level in Kindness: Post-anger management. He's keeping his temper under control.
- Two First Names: His first and last name can both be used as a given name for a male.
- The Unfavorite: Brutally apparent when Andy's parents and little brother attend his garden party. Foreshadowed way before that when he explains that he was named Walter Jr. but was renamed Andrew because his younger brother "fit the name better".
- "Well Done, Son!" Guy: Really wanted to impress his family with being new manager of Dunder-Mifflin in a garden party. He doesn't get it from his father. He seems to get over this when his father singlehandedly ruined the Bernard family in a single night and left him to pick up the pieces, leaving Andy with zero concern with his father or what he thinks. Unfortunately, this also added to Andy's season-wide descent into a Jerk Ass, making it debatable as to whether this really was good for him.
- White Anglo-Saxon Protestant
- Will They or Won't They?: With Erin. As of the episode "Get the Girl", they are finally a couple.
- Yes-Man: At first. After anger management, his friendliness with Michael becomes more due to being a genuine nice guy than this trope.
- You Are in Command Now: Andy's the new official manager of Dunder-Mifflin at the start of s8, though this doesn't last for long.
Bob "Robert California" Kazamakis
Played by: James Spader
Seasons: 7note -8Chief Executive Officer (Sabre) of Dunder Mifflin, Scranton.
- Above the Influence: In "Christmas Wishes", it seemed for awhile that he would try to take advantage of Erin's drunkenness when he offered to take her home, considering the divorce he was going through, a few comments he made to her, and the fact that he convinced her to drink in the first place. But no, he drops her off, gives her some advice, and leaves, much to the relief of Andy, who followed them suspecting the same thing.
- The Alcoholic: Somewhat. It isn't a normal part of his personality, but he definitely has his episodes. The primary one was in "Turf War", where he comes into the office hungover, and it is explicitly mentioned that he got drunk the night before out of depression about his divorce, and among other things, shut down another branch and tried to hit on Nellie.
- Ambiguously Bi: Especially played up in the 8th season finale, Spader's last episode as a regular. He hijacks Oscar's "It gets better" video, drinks a coconut and penis-flavored energy drink (lamenting the fact that they added coconut), and kisses Andy on the lips.
- And Starring: Spader gets an "And James Spader" credit as of Season 8.
- Charm Person: See Manipulative Bastard
- Cloud Cuckoolander: In a different way from other characters on the show. He seems to genuinely know what he's doing most of the time, but he has a tendency to go off on weird tangents during any conversations he has with other characters.
- Creepy Monotone
- Fan Of The Underdog: Not so much one himself, but he does invoke this trope in his making Andy Regional Manager, claiming that it works on the "unexceptional".
- Foil: To both Michael and Andy. While Michael was a secretly-brilliant yet socially awkward boss and Andy is emotional and submissive, Robert is a genius who makes bad decisions and maintains a stoic yet dominant demeanour.
- Manipulative Bastard: He managed to talk Jo - previously established as far from stupid herself - into giving him her job. Jim is both amazed and quietly terrified by this.
- Pointy-Haired Boss: Seemed to ping-pong in and out of this trope for awhile, Depending on the Writer. After his divorce with his wife, however, he dove headlong into this trope, making a series of bizarre decisions that drove Sabre into the ground, Dunder-Mifflin only surviving due to the intervention of Andy and David Wallace.
- Promotion to Opening Titles: In season 8.
- Put on a Bus: In the season 8 finale, he convinces David Wallace to give him a new job, "helping" undereducated Eastern European high school gymnasts. We won't be seeing him again, but dear, oh dear, those poor gymnasts...
- Slave to PR: It doesn't come up much, but some of his decisions are apparently tied to Jo's legacy. Notably, despite not believing that the retail store idea would work, he had to go along with it anyway since Jo endorsed it (though he got around that by claiming that one of the employees in charge of the project botched the execution).
- Slimeball: While he oscillates between being a Pointy-Haired Boss and Manipulative Bastard, he regards almost everything in terms of sex. Whenever he talks to his staff one-on-one, they usually go away with a vague feeling that they've somehow been sexually harassed regardless of the topic of discussion. He even tries to start a naked pool orgy at a party he hosts at his house, much to the extreme discomfort of the guests who all work for him.Robert California: There is only sex. Everything is sex. Do you understand that what I'm telling you is a universal truth?
Angela Noelle Martin
Played by: Angela Kinsey
Seasons: 1-9Senior Accountant of Dunder Mifflin, Scranton.UK counterpart: Emma.
- Affectionate Nickname: Called "monkey" by Dwight.
- The Beard: Angela is unknowingly this to the state senator she married.
- Berserk Button: Hurting her cats, making fun of her height, or calling Dwight a freak.
- Break the Haughty: Much of season nine has been this for her, from finding out about Oscar and her husband to moving into a squalid studio apartment and losing her cats. Things end happily for a noticeably sweeter Angela with her marriage to Dwight.
- Character Development Greatly accelerated in the final season. Between the season Humiliation Conga and the Time Skip of the last episode, Angela goes from a bitchy, bigoted, arrogant shrew incapable of maintaining any sort of healthy relationship through most of the show to a much more tolerant and open minded Happily Married woman
- Control Freak: Particularly when it involves the Party Planning Committee.
- Crazy Cat Lady: It's heartbreaking to learn she loses most of her cats when you remember how much love she's expressed towards them. Unusually for this type of character, her marriage actually contributes to this, since a lot of the wedding gifts she receives are cats.
- Defrosting Ice Queen: Big time in the finale, to the point where she seems to have become a completely different character.
- Dramatic Irony After all her open despising of homosexuals, she ends up unwittingly marrying one, and after the divorce and subsequent disgrace she ends up living with Oscar, for a Literal Metaphor bonus, she lives in his closet, which he lampshades. This is a huge part of the reason she breaks out of her ice queen bigot personality.
- Evil Is Petty: She hasn't spoken to her sister, whom she says was her best friend, in sixteen years over an arguement she can't even remember. And She's extremely proud of that. This is gone by the finale, where we find out she chose a Latino homosexual with whom her husband slept with as godfather of her child.
- The Fundamentalist
- Happily Married: With Dwight.
- Hidden Depths: Her extreme bitchiness and high-maintenance-ness nothwistanding, she does have an understanding about the class a Proper Lady needs to have. When Dwight demands that she just hose his dirty aunt (said aunt also wants that) for her bath, she silences both of them, promising that she would treat the aunt like a lady she is. Later it is shown that she carefully braids Dwight's aunt, who is now properly bathed and dressed.
- Holier Than Thou
- Huge Guy, Tiny Girl: Dwight is 6"3" and she is 5"1".
- Humiliation Conga: In the final season, Angela learns her husband is not just gay, but cheating on her with her co-worker and frenemy, Oscar, and they separate. Without the Senator's money, she is forced to move into a studio apartment with her young son. Then, after a neighbor complains, two "sackfuls" of cats are taken from her, she is evicted from her studio apartment, and she has roughly $25 in her bank account.
- Hypocrite: Practically her defining trait. She's capable being incredibly judgmental towards anyone but herself, it seems.
- In many talking head interviews, she refers to Jan and even Pam as "whores", often for no other reason than wearing clothing that Angela has decided is inappropriate. Clothing that is often less revealing than attire that Angela herself has worn.
- She put out a hit on her husband's lover. Despite the fact that she repeatedly cheated on both her fiancés with little to no hesitation, and even had some indiscretions during her marriage. This, from a Fundamentalist.
- Jerkass Has a Point: Pettiness aside, she is often right about stuff Michael does, like how Movie Monday might get them into trouble with Jan (it does) and how inappropriate Kama Sutra was for the workplace, or her frustration with Phyllis failing to complete simple tasks for one of the Christmas parties.
- Mean Character, Nice Actor: Compare close-minded and bigoted Angela Martin with pleasant and worldly Angela Kinsey who lived in Indonesia for 12 years.
- Ms. Fanservice: She looked very nice in her Hello, Nurse! costume in one Halloween episode.
- The Napoleon: She is quite insecure about being short. Michael's jokes don't help.
- No Sense Of Humour
- Perpetual Frowner: though on occasion she does smile - mostly when it involves Dwight.
- Pet the Dog: She has her moments that show she's not completely heartless.
- Her relationships with her cats is a literal one.
- She comforts Kevin when he is undergoing testing for skin cancer and bluntly tells Michael that Kevin's test is more important that his birthday.
- Asking Oscar to be part of the Party Planning Committee, and telling him it's not because he's gay.
- Reassuring Kelly with a pat on the hand and rare smile when Ryan was taken under Dwight's wing.
- Smug Snake
- Sour Prudes
- Strange Minds Think Alike: She and Dwight.
- Took a Level in Kindness: From Season 2 and after she slowly develops into a more open-minded, nicer person, but it really hits after her Humiliation Conga Line.
- Tsundere: To Dwight, though he's arguably more of one to her.
- Unrequited Love Switcheroo: Back and forth with Dwight.
- Your Cheating Heart: She has an affiar with Dwight while engaged to Andy.
Kevin Jaye Malone
Played by: Brian Baumgartner
Seasons: 1-9Accountant of Dunder Mifflin, Scranton.UK counterpart: Keith Bishop.
- Adaptational Heroism: He is far kinder and more caring than his UK counterpart Keith.
- Brutal Honesty: In the 9th season, Kevin's social skills lessen and he noticeably becomes more blunt with his observations such as telling Senator Lipton that he's a terrible person for using Oscar and Angela and telling Andy that he isn't cut out to be a famous actor.
- Cloudcuckoolander: Occasionally.
- Dull Surprise
- Dumb and Drummer: Inverted. Keven's stupidity is shown mostly through his incompetence at his day job, and the fact that he's also a drummer is an indication that he does at least have some skills.
- Dumbass Has a Point: Despite the Flanderization described below, Kevin regularly drops insightful and astute comments on what's happening in the office. Happens frequently in seasons 8 and 9.
- Fat Idiot
- Flanderization: The longer the show's on the air, the dumber he gets. It's hard to reconcile the Kevin of recent seasons as being the same character revealed to have won a World Series of Poker bracelet in season two.
- The Gambling Addict
- Genius Ditz: While he's not all that bright and a terrible accountant, he's a talented singer, musician, cook, and basketball player. And he can do relatively impressive math in his head... so long as pies are involved.
- Has a Type: While heust after any woman he considers "hot", he especially thinks women wearing glasses are hot.
- Man Child
- Porn Stash: Keeps one in the office. A minor running gag is him having an Oh, Crap! moment whenever he realizes that someone might be able to see what's on his computer.
- Secret Keeper: Of the relationship between Oscar and Senator Lipton. Even he himself doesn't think he can actually keep the secret, but he somehow does.
- Sweet Tooth
- Took a Level in Dumbass
- Trademark Favorite Food: Cup Noodles and M&M's.
Oscar Juan Paul Martinez
Played by: Oscar Nunez
Seasons: 1-9Accountant/Chief Accountant of Dunder Mifflin, Scranton.
- Hipster: Not as blatant about it as Ryan, but it's there.
- Idiot Ball: Grabs it pretty hard in "Doomsday." First of all, he thinks it's a good idea to test to see if Dwight's accountability booster is a real threat by making a mistake on purpose. Purposely making a mistake to see if something bad will happen is never a smart idea, especially since he should have figured the device would work considering how thorough Dwight is. After that, during the course of the day, he refuses to use a calculator in his work, saying that when the stakes are high, the only computer he trusts is his brain. This is the exact opposite of what a smart person should do in a professional context, and it ultimately leads to him making the final mistake that sets off Dwight's device.
- Insufferable Genius: He can get really obnoxious when he has something he wants to get across, notably in "China", "Costume Contest", and any time Angela's talking about her boyfriend. Hence his...
- In Series Nick Name: Called "Mr. Actually" by the office because of know-it-all tendencies and correcting people by starting with "Actually..."
- Insistent Terminology: Seems oddly obsessed with correcting Angela when she refers to her boyfriend as a Senator, as he's always quick to chime in with a "State Senator", to the point that he seemed conflicted when Angela gets it right on her own. He notably stops doing it once he starts an affair with him
- Irony: Since the introduction of State Senator Lipton as a character, Oscar consistently mocked the position whenever it came up. In "Finale", Oscar is running for State Senator himself.
- Not So Above It All:
- While it is crass and insensitive of Michael to single him out for being gay, this in no way excuses the fact that Oscar is a real asshole sometimes to his officemates (in particular when he and his partner publicly savage Pam's art)
- He broke open a car window when he thought it would help free a dog, only to patch it back up and walk away when he realized that he hadn't thought of what he was actually going to do with the dog.
- Only Sane Man: Every character but Michael is this to some degree, but while other characters have some degree of hysteria, Oscar remains a representative of the levelheaded average guy.
- Secret Relationship: In season 9 he begins one of these with Senator Lipton.
- Small Name, Big Ego: While he is smart, Oscar has a tendency to overestimate himself sometimes, such as in "China", where he loudly decries the figures Michael cites on cities in China and the US, only to be proven wrong, and in "Doomsday", where he tries to cut down on mistakes by doing the math in his head, and screws it up almost immediately.
- Straight Gay: Although some of his interests and comments subvert this, such as, according to Oscar himself, his membership in the Finer Things Club.
- Straight Man: Refers to himself as part of the "Coalition for Reason", alongside Toby, Pam, and Jim.
- Twofer Token Minority: Occasionally pointed out by Michael or Dwight.
Phyllis Margaret Vance (née Lapin)
Played by: Phyllis Smith
Seasons: 1-9Sales Representative of Dunder Mifflin, Scranton.
- Ascended Extra: She was originally a casting assistant who was rewarded with a part after making a good impression at a read-through.
- Bitch in Sheep's Clothing: Don't let her grandmotherly appearance fool you. She is a cunning stone cold bitch when it comes to staking a claim. After all, she works in sales.
- Butt Monkey: In the early seasons.
- The Dog Bites Back
- Female Misogynist: Does not want the new manager to be a woman. This is Truth in Television, as many studies show that women would generally rather not work for a female boss.
- I Was Quite a Looker
- Happily Married: To Bob Vance, Vance Refrigeration.
- Odd Friendship: With Dwight, particularly in several Season 5 episodes.
- Shrinking Violet: In early years.
- Wedding Day: Season 3.
- Younger than She Looks: Michael refers to her as being the "Office Grandma" despite the fact that they're the same age, and went to high school together.
Stanley James Hudson
Played by: Leslie David Baker
Seasons: 1-9Sales Representative of Dunder Mifflin, Scranton.UK counterpart: Malcolm.
- Black Best Friend: This is what Michael sees him as. But no. Not at all.
- Berserk Button:
- Do not pretend to fire him.
- Michael in general. Especially when it's revealed that Stanley's stress level goes up just by Michael coming near him.
- Catchphrase: "Have you lost your mind?"
- The Comically Serious
- Deadpan Snarker: Stanley's primary role in the office, especially towards Michael.
- Enemy Mine: He doesn't make it a secret that he doesn't like Michael but the moment someone cuts in line on Pretzel Day, they team up and jeer ther until they go away.
- Grumpy Bear
- Hidden Depths: He actually knows how to have fun, as we see in the Florida story arc.
- Jerkass: His grumpiness and abruptness with people makes him this. There's also the fact that he's cheated on his wife several times.
- Jerkass Has a Point: His brutal teardown of Michael in "Did I Stutter?' is understanding given the fact that Michael is inappropriate with the staff and acts extremely childish.
- Manipulative Editing: In "Finale", Phyllis claims that Stanley is a much nicer guy than the documentary made him look, suggesting this took place. The fact that he was much nicer and more tolerant in earlier seasons lends some credence to this.
- Papa Wolf: He goes ballistic when he thinks Ryan is having some funny business with his daughter.
- Perpetual Frowner: He never smiles.
- Race Lift: Malcolm, his counterpart in the British version, is a white man.
- Serious Business: Pretzel Day. It's the only time he's happy to go to work.
- Scary Black Man: When his temper gets pushed to its limits; Also notable when he thought Ryan was making advances on his daughter.
- Spared by the Adaptation: A nonlethal example. His UK counterpart Malcolm is made redundant, whereas Devon White, instead of Stanley, is the one who gets downsized.
- Straight Man
- Token Minority
- Trademark Favorite Food: He loves Pretzel Day.
- Your Cheating Heart: It's revealed in season 6 that he's been having an affair with his nurse for some time, a fact that Michael ends up spreading around the office. Stanley smashes up Michael's car for it.
Meredith Elizabeth Palmer
Played by: Kate Flannery
Seasons: 1-9Supplier Relations Representative of Dunder Mifflin, Scranton.
- Abhorrent Admirer: To Jim a couple times, and to Andy at least once.
- Absurd Phobia: One Halloween Episode has her reveal she's afraid of Jim.
- The Alcoholic: Obviously.
- The Chew Toy: Has a bat trapped against her head, hit by a car (resulting in a broken pelvis), sets her hair on fire, gets rabies and gets hit in the face with a football. Also, when lice is brought in to the office, everyone thinks Meredith brought them in and she shaves her hair off. Pam was actually to blame.
- Drives Like Crazy
- Fiery Redhead
- Hidden Depths: In the finale, she reveals that she had been working on her PhD in school psychology which was never shown in the documentary.
- Lady Drunk
- Really Gets Around: Somehow.
Creed Rowland Bratton AKA "William Charles Schneider"
Played by: Creed Bratton
Seasons: 1-9Quality Assurance Representative/Regional Manager of Dunder Mifflin, Scranton.
- Adam Westing: Creed Bratton is an exaggerated, weird version of the real Creed Bratton. Creed Bratton is a former member of the popular 1960's folk group The Grass Roots, as is his character.
- Bi the Way: A kinda version mentioned in the "Gay Witch Hunt" episode: "I'm not offended by homosexuality. In the 60's, I made love to many, many women. Often outdoors. In the mud, in the rain. And it's possible a man slipped in. There would be no way of knowing."
- Card-Carrying Villain: more subtle, but his Halloween costumes have been Dracula and the Heath Ledger Joker.
- The Chessmaster: Turns out he's very good at chess.
- Cloudcuckoolander: As shown by everything he does while on-camera. His blog (see Defictionalization below) serves to emphasize this.
- Cool Old Guy
- The Corrupter
- Dirty Old Man: When one of the employees from the merger with Stamford uses a breast milking machine (in public), Creed takes a picture of her assets and sets it as his wallpaper.
- Faux Affably Evil:
- It's implied he had killed a person at some point in his life. In 'Murder', he runs away when Michael tells him that a murder was committed, unaware of the murder being just a game.
- It is implied from various clues (and a talking head in 'Crime Aid') that he made a man who stole from him disappear, and has been assuming his identity ever since.
- In 'Secret Santa', he describes himself to Phyllis-as-Santa as "really, really bad, more... evil than strictly wrong".
- In the last Halloween episode of the series, he has blood all over his clothes... and it's not a disguise.
- Forgetful Jones: Seems to have a lot of trouble telling his coworkers apart and remembering their names. In one episode in Season 3, he thinks Meredith is new to the office, despite having worked with her for years.
- Hidden Depths:
- In "The Lover", when Jim plays the aria "M'appari" at volume in his office, Creed is moved to tears.
- Literally in "Gossip". One of the false rumours Michael spreads is that Creed is asthmatic. "Did one of you tell Stanley I had asthma? 'Cause I don't. If it gets out, they won't let me scuba. If I can't scuba then what's this all been about?? What am I working toward?"
- In "Nepotism," Creed eagerly explains that he loves a good debate and shows it, too.
- In the Season 7 episode "Andy's Play" Creed is seen in the theatre lobby, halfway through the second act, 'phoning in a very cogent but negative review from a reporter's notebook.
- He is very knowledgeable about Indian culture, notably Hinduism and Kama Sutra.
- In "Search Committee," he says that he likes real estate and ceramics.
- Karma Houdini: He gets away with the bad things he does every time, such as taking a picture of Hannah's exposed breast while she pumped milk and used it for a screensaver.
- Noodle Incident: Tells a lot of stories that involve this.
- Ultimate Job Security: Oh, he's come close, and rightly so, several times, it's just that he's such a crafty Magnificent Bastard that he manages to worm his way out of it (often getting far more competent people fired in his place) every time.
- The Unsmile: In "Get the Girl", when Nellie Bertram arrives in Scranton to seize control of the manager's office while Andy's gone, she tells the staff she's giving them performance reviews, and that since she doesn't know anyone they'll be evaluated "on first impressions, so I recommend smiling. It goes a long way with me." The camera pans across a dejected-looking Kevin and Phyllis...and stops on Creed, who's donning a hilarious UnSmile.
- Villain Team-Up: Dwight is reluctant to ally himself with Creed in one episode, but Creed agrees before even listening to the entire proposal.
- You Are in Command Now: With Michael gone, Deangelo in coma, and Dwight...being Dwight, Creed - due to seniority - is appointed Acting Manager while a replacement is found. Thankfully, Pam prevented Creed from actually contacting the clients.
- What, Exactly, Is His Job?: Lampshading this is almost a running gag, and Creed himself forgets what his job is when meeting Holly. However, his job is actually Quality Assurance, and one episode ('Product Recall') has him actually dealing with the ramifications of doing his job poorly (read: not doing his job at all for an entire year).
Toby Wyatt Flenderson
Played by: Paul Lieberstein
Seasons: 1-9Human Resources Representative of Dunder Mifflin, Scranton.
- Abhorrent Admirer: To Nellie in season 9.
- Beware the Nice Ones: Toby flips out and drops a Precision F-Strike when he and Dwight find Darryl playing hooky. It doesn't end well for Toby when it turns out to be Darryl's sister.
- Bunny-Ears Lawyer: "Conflict Resolutions" shows that things in the office would be far worse if not for Toby. "Counseling" also shows Toby's chops at counseling.
- Butt Monkey: Micheal treats him like absolute dirt whenever possible. The rest of the office isn't much better.
- Cannot Spit It Out: His attraction towards Pam.
- Dogged Nice Guy: Towards Pam.
- Extreme Doormat
- Heroes Want Redheads: Nellie.
- Hidden Depths: He is the author of a series of novels about a Gary Sue detective Chad Flenderman. No one in the office cares. He is also surprisingly athletic.
- Nice Guy: Provided that he isn't trying to sabotage Jim and Pam's relationship. He seems to have accepted that fact and moved on with his life.
- No Respect Guy: Concerning Michael, at least. He's generally well respected by the others. Later, Jim and Andy get in on it.
- Only Sane Man: Albeit an excessively hapless one.
- The Pirates Who Don't Do Anything: On occasion, he is shown to be completely apathetic towards his own job. In an episode which aired in October, Oscar mentioned that "Toby has mentally checked out since June", and Toby didn't deny it. More recently, he explicitly stated his job was a joke and he could not do anything about an inappropriate meeting.
- The Quiet One
- Sitcom Arch-Nemesis: Michael sees him as this. Toby really isn't.
- Straight Man: The straightest of all straight men. It doesn't last, but he manages it far longer than most.
Kelly Rajnigandha Kapoor
Played by: Mindy Kaling
Seasons: 1-9noteCustomer Service Representative of Dunder Mifflin, Scranton.
- Alliterative Name: Kelly Kapoor
- Ascended Extra: Originally a member of the show's writing staff, she was pressed into service in her first appearance because the script called for Michael to be slapped by a minority.
- Asian Airhead: One of the few South Asian examples of this trope.
- Attention Whore: As her New Year's resolution puts it: "Get more attention by any means necessary."
- Back for the Finale
- Bitch in Sheep's Clothing
- Characterization Marches On: Her character changes completely after the first season, initially a very modestly dressed, quiet professional, she then was retconned into a squeeky voiced bratty child obsessed with teenage culture. Possibly explainable that in her first episode she was a new hire eager to make a good first impression, but by the time she got comfortable in the office just let her real self come out.
- Clingy Jealous Girl: When it comes to Ryan.
- The Cutie
- Disproportionate Retribution: Sabotages Jim and Dwight's customer reviews because they no-showed one of her parties.
- The Ditz: A ditzy, pop-culture-obsessed chatterbox.
- Embarrassing Middle Name: Rajnigandha. She apparently hates it.
- Feigning Intelligence: After attending a Minority Executive Training course she returns trying to dress and sound "smarter".Kelly: "You could ask me, 'Kelly, what's the biggest company in the world?' and I'd be like, 'blah blah blah, blah blah blah, giving you the exact right answer."
- Genki Girl: Very bubbly and fast-talking.
- Gossipy Hens: Obsessed with celebrity gossip.
- It's All About Me: Acts "righteously" upset at Darryl when he chooses to spend time with his daughter over her, constantly lies to her boyfriends that she's pregnant, seeming to genuinely not understand why this might upset them, and let's not forget her defining moment of Disproportionate Retribution mentioned above.
- Karma Houdini: Because it's Michael she has to answer to, he sympathizes with her side of the story and lets her off scot-free.
- Motor Mouth: To the point that she admits that she doesn't even to listen to herself anymore.
- One Steve Limit: Averted with the new receptionist Kelly in season 5. To get around this, receptionist Kelly is always referred to by her middle name, Erin.
- Put on a Bus: She left the office to be with her fiancé in order to go to Miami University in Ohio.
- Token Minority
- Wrong Genre Savvy: She often quotes and acts out romantic movie tropes.
Kelly Erin Hannon
Played by: Ellie Kemper
Seasons: 5-9Receptionist (starting in season 5) of Dunder Mifflin, Scranton.
- Adorkable: So lovable that the writers made her a regular.
- Beware the Nice Ones: Upon realizing Andy was engaged to Angela she goes nuts and ends up chucking a cake at him!
- Brainless Beauty: A mild version mixed with The Pollyanna - she's very pretty and probably the nicest person in the show but she can be completely clueless, gullible and naive.
- Break the Cutie: In "Secretary's Day." So apparently you can pretend to fire her, make fun of her behind her back, and smuggle a flock of geese into her car, but tell her that her boyfriend used to date another co-worker and you're Deader Than Dead.
- Cannot Spit It Out: Until recently.
- The Chew Toy: Sometimes, having her Twelve Days of Christmas "presents" pluck out her hair, scratching her face and attacking her in other ways. Also, while riding in a shopping cart, being pushed by Kelly, she falls out and hurts her leg while Kelly and Ryan make out.
- Cloudcuckoolander: She grew up in various orphanages and hospitals before getting her receptionist job. For example, she throws away disposable cameras after using up the film roll lamenting that she will never get to see the pictures she took.
- Cloudcuckoolander's Minder: Takes over from Pam in watching over Michael. Erin actually does a better job of it sometimes because rather than trying to outright stop Michael's zaniness or encouraging it for her own amusement (like Pam did), Erin would let Michael have his eccentricities (because she's not too far removed from them herself) and only worked to guide Michael to do the right thing according to her own moral compass.
- Clingy Jealous Girl: For Michael in the "Father/Daughter" way.
- The Cutie: She's not just cute but also extremely naive and innocent.
- The Ditz: Perhaps to a greater extent than Kelly as she lacks the occasional flashes of manipulative cunning Kelly shows.
- Dude Magnet: Erin attracts Andy, Dwight, Gabe, Pete, Clark, Ryan, and her own foster brother.
- Genki Girl: She's very cheerful.
- Hilariously Abusive Childhood: Sometimes it's played straight, but for the most part it's just sad.
- Reacted immaturely when Andy got a new girlfriend in Season 8. In Season 9 when she has a new boyfriend, she tells Andy to accept it and move on.
- In "The Boat", she at one point mentions to Pete that Andy is 'seriously juvenile', after several seasons of fitting that description to a tee herself.
- Morality Pet: For Michael.
- Naïve Newcomer: In season 5.
- Oblivious to Love: To her foster brother Reed.
- Only Known by Their Nickname: Her first name is Kelly. But since they already had a Kelly, they call her Erin instead. She explained in the episode she was introduced that everyone calls her Erin anyways.
- The Pollyanna: She actually seems to like working for Michael!
- Promoted to Love Interest: Ellie Kemper was originally signed on to do one or two episodes as Erin Hannon. However, as the popularity of her character increased, she was (thankfully) worked into the script as Andy's love interest.
- Psycho Ex-Girlfriend: She veers dangerously close to this in Season 8, especially in her attitude towards Andy's new girlfriend Jessica.
- Unrequited Love Switcheroo: With Andy.
- Unwanted Assistance: Has a serious problem with this in-universe. In one cold opening, Andy asks Erin to claim that he has an important phone call so he can ignore it to make himself look better to a client. Erin takes this to mean that she should make up a story about his mother dying, while ignoring all of Andy's attempts to get her to stop. At the end of Season 8, when Andy is trying to make himself look pathetic to make his return to the Regional Manager position more dramatic, Erin "contributes" by claiming that Andy is abusing her.
- Wide-Eyed Idealist
- Will They or Won't They?: With Andy.
- As of the episode "Get the Girl", they are finally a couple. Process later repeated with Pete.
- In the eighth season, with Pete (aka "New Jim"), especially after Andy leaves for three months sailing to the Carribean.
Darryl Mathias Philbin
Played by: Craig Robinson
Seasons: 1-9Warehouse Foreman/Warehouse Supervisor of Dunder Mifflin, Scranton.UK counterpart: Glynn.
- Adaptational Heroism: Darryl is a decent person, but his UK counterpart, Glynn, is a virulent homophobe and misogynist.
- Ascended Extra: Most of the cast started off as being like extras, although Darryl took longer to "ascend". Originally he primarily appeared in the occasional warehouse scenes, and he did not gain prominence until after Roy left when he became the face of the warehouse. Finally, in the fifth season he begins appearing more until becoming part of the actual office and thus part of the regular cast.
- Badass Bookworm
- Black Best Friend:
- Much like Stanley, Michael sees him as this. Unlike Stanley, Darryl at least tolerates Michael and even humors him to an extent (albeit mostly for his amusement in teaching him nonsensical "black man phrases).
- He did start off as Roy's Black Best Friend until Roy was put on a bus.
- After a while, he seems to have become Andy's.
- To Jim. Their first major interaction on the show involves a pingpong rivalry, although it's revealed that it's something their girlfriends blew out of proportion. The guys were just having fun. Later, Jim helps Darryl get a job at Athlead/Athleap and they become Odd Couple roommates whenever they're in Philadelphia. In the series finale, Darryl is overjoyed when Jim reveals that he will be rejoining the company after leaving to work on his marriage.
- Odd Friendship: With Andy, much to his horror.
- Only Sane Man
- Race Lift: His UK counterpart, Glynn, is a white man.
- Token Minority
Hollis Partridge "Holly" Flax
Played by: Amy Ryan
Seasons: 4-5, 7Human Resources Representative of Dunder Mifflin, Scranton.
- Adorkable: This is the reason why Michael falls for her despite his notable hatred of all HR people.
- Birds of a Feather: With Michael. Both are dorky individuals who love making jokes and doing impressions. They also can be Innocently Insensitive.
- The Bus Came Back: Her appearance in "Company Picnic" as well as several Season Seven episodes.
- Cloud Cuckoo Lander
- Distaff Counterpart: To Michael.
- Everyone Can See It
- Genius Ditz: Although dramatically less so than Michael. She at least seems to be able to do her job.
- Hollywood Atheist: Mostly averted. Holly just mentions that she's an atheist and that she doesn't believe you "need a god to be happy." She doesn't rub it in people's faces or make fun of her theistic peers.
- Morality Pet: To Michael. Even with some insensitive moments, Michael is at his nicest and happiest when around her.
- Put on a Bus: Back to Nashua. And then again to Colorado, although this time with Michael.
- Strange Minds Think Alike: Shares the same sense of "humor" as Michael. Taken to an extreme in "The Search", when Dwight and Erin use her to track Michael across Scranton because she thinks exactly like he does.
Gabriel Susan "Gabe" Lewis
Played by: Zach Woods
Seasons: 6-9Coordinating Director of Emerging Regions (Sabre) of Dunder Mifflin, Scranton.
- The Bus Came Back: He's back in Scranton by the start of the 8th season though.
- Butt Monkey: Even more so than Toby because while Toby mostly gets abused by Michael, the entire office just seems to love messing with Gabe.
- Control Freak
- Crazy Jealous Guy: He was real uncomfortable about Erin being around Andy. Justifiably, as it turns out.
- Demoted to Extra: In season 8.
- Depending on the Author: Oddly, "Viewing Party" portrays him as being a worldly, sophisticated Always Someone Better to Michael who people see as boss over him, despite virtually every other one of his appearances depict him as weak, pathetic, and kind of a creep who everyone sees as a joke.
- Derailing Love Interests: His relationship with Erin was accompanied by some episodes which show them as being like a normal couple, but also several episodes which exaggerated Gabe as being distant or insensitive in order to show Andy as the better man.
- Embarrassing Middle Name: Although he actually doesn't seem to be all that embarrassed by it.
- The Generic Guy: Completely unremarkable in every way. Even his quirks (Playing the keyboard, being interested in Japanese culture and liking Horror Movies) are incredibly tame and generic in comparison to everyone else. This is of course very intentional and constantly Played for Laughs.
- Hoist by His Own Petard: His attempts to exert authority frequently backfire on him:
- In "Secretary's Day", he tries to punish Jim and Pam by suspending them from work. However, he only finds out afterwards that he doesn't have the authority to withhold their pay, meaning he really just gave them free time off. Which they learned just as he was about to try and backpedal out of it, and the rest of the office found out just afterward.
- In "The Search", he attempts to take over the impromptu caption contest the office holds with Pam's artwork, resulting in them shifting the target of their insults from Sabre to him.
- In "Trivia", his attempt to gloat over how he was getting rid of Dwight so upper management wouldn't have to deal with him, Dwight takes the opportunity to put him in a hammer lock and forces him to reveal where Robert California lived.
- Hollywood Atheist: He mentions not believing in God once, though he backpedals immediately afterwards, presumably due to being too weak-willed to take much of a stance one way or the other.
- The Movie Buff: He's quite the horror-film devotee.
- Psycho Ex Boyfriend: Has become this after Erin breaks up with him. He follows Andy, (whom Erin really likes) to the men's room and threatens him and follows Erin into the ladies room and pleads for her to take him back.
- Put on a Bus: Jo finds about him and Erin and takes him back to Tallahasse.
- Two First Names: His first and last name can both be used as a given name for a male.
- What, Exactly, Is His Job?: Initially he's just there to oversee the transition between Dundler-Mifflin and Sabre. After the merge is complete, however, Jo leaves him in Scranton ostensibly in a supervisory role, but he has absolutely no authority and no official job title.
- What Happened to the Mouse?: No mention to what has happened to him after the eighth season but he returns in "Moving On" when Andy hires him in an attempt to make Erin uncomfortable after she breaks up with him for Pete.
- Yes-Man: To Jo, and later, the new Sabre CEO, Robert California.
Royson Allan "Roy" Anderson
Played by: David Denman
Seasons: 1-3, 5, 7, 9Warehouse Dock Worker of Dunder Mifflin, Scranton and Pam's ex-fiance.UK counterpart: Lee.
- Betty and Veronica: The Veronica of the Pam/Jim/Roy triangle, but shows shades of The Betty (as he grew up with Pam).
- Hidden Depths: In "Roy's Wedding", it's revealed that Roy started his own successful gravel business after being fired, and took up piano lessons to surprise his new wife.
- Jerk Jock: He was jock in high school and showed some traces of bullying in his treatment of Jim sometimes.
- Jerk with a Heart of Gold: After he was fired, Roy encouraged Pam to pursue Jim and even had a casual chat with Jim (but at the same time, made a backhanded comment about Pam's new friendsnote ) years after he was fired.
- Men Are Uncultured Averted in "Roy's Wedding", in which he comes across as much more formal. Also, see Hidden Depths above.
- Put on a Bus: Is fired from Dunder-Mifflin for attacking Jim after Pam admitted he kissed her at casino night almost a year earlier.
- Romantic False Lead
- Took a Level in Kindness: In the third season, he actually becomes much nicer after being dumped by Pam. And when they do get back together, he shows some traces of his old self but ultimately seems committed to being a better guy until it's all violently subverted when he finds out about Pam's kiss with Jim, which causes him to temporarily become more violent than ever. He is more cordial again in his few post-firing appearances though. Up until the last part, his positive character development in this season could be seen as a prototype for that of Andy Dwyer in Parks and Recreation.
Janet "Jan" Levinson (formerly Levinson-Gould)
Played by: Melora Hardin
Seasons: 1-7, 9Vice President of Sales (Corporate) of Dunder Mifflin, Scranton.UK counterpart: Jennifer Taylor-Clarke.
- Adaptational Villainy: Her UK counterpart, Jennifer Taylor-Clarke, is a consummate professional and little else, but Jan is an alcoholic domestic abuser with mental problems.
- The Bus Came Back: In season 9.
- Characterization Marches On: Was at first a very professional, over worked and impatient superior who was forced to put up with Michael's advances, but soon transformed into a shrill, abusive nightmare, and then finally going completely insane, going hippie and singing sexually provocative songs to her infant in the office.
- Closer to Earth: Originally.
- Cloudcuckoolander: In her last appearances.
- Derailing Love Interests
- Did They or Didn't They?: With Michael in "The Client".
- Double Standard: Abuse, Female on Male: When the abusive nature of the relationship first brought up in "Women Appreciation Day", the women present notice how disturbing it is and try to motivate Michael into breaking up. "Dinner Party" also has a bit of a deconstruction-y feel with this trope, as Michael himself is the only one who seems to be okay with her behavior.
- Drop-In Character: A downplayed version in the first three seasons, because she was very stern and caused Michael to go off the rails trying to impress her. Odd how often she showed up in Scranton, with New York a two and a half hour drive away.
- I Have Boobs, You Must Obey!: Got implants to get Michael to get back together with her. Michael is obvious about how effective this trope is on him.
- Mrs. Robinson: It's implied that she had an affair with her teenage assistant Hunter and when she returns in season 9 as a client Dwight brings in Clark, the new 23 year old Dunder Mifflin employee as a bribe for her in exchange for her business.
- Put on a Bus
- Straight Man: Until she seemingly had a complete mental breakdown and became worse than Michael.
- Woman Scorned: It's hinted that her behavior in early Season 3, culminating in the (brief) closing of the Scranton branch, is revenge for Michael rejecting her in "Casino Night."
Eleanour Donna "Nellie" Bertram
Played by: Catherine Tate
Seasons: 7note , 8-9Special Projects Manager (Sabre) / Regional Manager / Special Projects Manager (Dunder Mifflin) of Dunder Mifflin, Scranton.
- Ambition Is Evil: Mostly because her lack of education, intelligence, worthwhile skills, or even any trace of work ethic means that she is in no way suited toward any job she vies for.
- Bavarian Fire Drill: Her apparent main method of obtaining a job: walk into somewhere, plop herself down at whatever position doesn't have someone on it at that exact moment, and act like she's supposed to be there. She has no concern as to whether she'd actually be competent at the role, and based on a talking head about her trying this at Formula One, she evidently doesn't care whether her incompetence can be a hazard to herself and the people around her.
- Book Dumb: By her own admission.
- The Bus Came Back: Originally one of a slew of cameos in the Season 7 finale, she came back for a plot arc later in season 8, where she's the head of Sabre's retail division.
- Butt Monkey: To Andy.
- Characterization Marches On: In her first appearance at the end of Season 7 she came across as totally moronic. In Season 8 she was still eccentric but with flashes of manipulative cunning even if she was bad at her job. In Season 9 she's actually one of the saner, smarter and even more sensitive characters on the show with only a few flickers of oddness or unpleasantness.
- Cloud Cuckoo Lander: Big time.
- Easily Forgiven: Pretty blatant in Season 9, as the only one in the office who even seems to remember what she pulled in Season 8 is Andy himself. Even Erin only acknowledges that Andy hates her, having apparently forgotten he has a very good reason for it.
- Fiery Redhead
- Karma Houdini: She gets away with stealing another person's job while being very ill-suited for it (which she herself admitted), raising and lowering her employees' salaries at a whim as bribes to get them to support her (despite the fact that not even the job she claimed to have had that authority), and being openly insubordinate and talking down to the CEO. Being Jo's friend and Robert's object of affection helps.
- Karma Houdini Warranty: Gradually becoming averted in Season 9, in which Andy has resolved to pay her back for what she did to him. Andy later abandoning both his job and his girlfriend to sail to the Bahamas for a few months helped turn the office against him.
- Pointy-Haired Boss: She's utterly incompetent and, by her own admission, has absolutely no redeeming professional traits whatsoever, but gets by on being an old personal friend of Jo Bennett.
- Rags to Riches
- Samus Is a Girl: Tries to invoke this in "Tallahassee".
Peter Zachary "Pete" Miller
Played by: Jake Lacy
Seasons: 9Customer Service Representative of Dunder Mifflin, Scranton.
- Character Focus: A fairly important character in the first half of the final season but after he and Erin openly start dating he recedes into the background with only a handful of lines in the last episodes.
- The Generic Guy: He's smart and nice but otherwise has very few quirks beyond being Erin's potential romantic partner.
- History Repeats: Clearly and openly meant to be similar to Jim when he started working for Dunder-Mifflin. Especially considering they utterly derailed Andy's character for no apparent reason other than so they could recreate the Jim/Pam romance one more time.
- In-Series Nickname: "Plop."
- Only Sane Man
- Will They or Won't They?: With Erin in season 9. They do.
Played by: Clark Duke
Seasons: 9Customer Service Representative/Junior Sales Representative of Dunder Mifflin, Scranton.
Todd Finch Packer
Played by: David KoechnerThe boorish, alcoholic and sexually promiscuous Outside Sales Representative, who tells obscene, disrespectful jokes, which tend to offend everyone except Michael for the most part.UK counterpart: Chris Finch.
- The Alcoholic
- All Men Are Perverts
- Chuck Cunningham Syndrome: Disappeared for several seasons (excepting a cameo or two), and then returned for the seventh season episode "Todd Packer". Jim and Dwight team up to get rid of him by impersonating as Sabre representatives over the phone who tell Packer he's been promoted to a job at Sabre HQ in Florida. We likely won't be seeing him again.
Yeah, Dwight and Jim tried to get me fired, but I landed on my feet in Florida. You see this cat's got nine lives. And a nine inch—!(Curse Cut Short)
- Nope, he is in Tallahassee. Packer will not be rid of easily.
- Except he's fired now
- Cannot Tell a Joke: Even less so than Michael.
- Casanova Wannabe
- Hidden Depths: He admits in his self titled episode that he would love to move to Florida because he's a huge alligator nerd. He can "name every genus, every subspecies".
- Kavorka Man
- Lovable Sex Maniac: Though you can easily remove the "lovable" part.
- Promoted to Scapegoat: His ultimate undoing.
"Bye Ryan...He seemed nice."
Played by: Michael SchurMose is Dwight's cousin and assistant (to the) farmhand.
- Ambiguous Disorder: Something's clearly wrong with him.
- Bumbling Sidekick
- Cannot Talk to Women: We don't see Mose interact with the other characters that often, but Dwight implies as such on a few occasions.
- Chaotic Stupid: Things seldom go right whenever Mose gets involved.
- Companion Cube: His scarecrow in a dress.
- Didn't Think This Through: In one episode, Dwight offered Mose a job in the office. He questions Mose about some blatant lies on his resume and Mose has no alibi, so he runs.
- The Fool
- Gullible Lemmings: Dwight seems to like Mose because he has no will of his own.
- Improbably Low IQ
- Kindhearted Simpleton: Despite his flaws, he seems much less hostile than Dwight.
- Man Child
Robert "Bob" Vance
Played by: Robert Ray ShaferPhyllis Lapin-Vance's husband and the owner of Vance Refrigeration, a neighboring tenant in the office park.
- Insistent Terminology: Refers to himself as Bob Vance, Vance Refrigeration. He's first shown introducing himself to four people in a row with that exact phrasing, and it's never stopped.Ryan: (after the above has happened) So, what line of work are you in, Bob?
- Even at his WEDDING. "And do you, Bob Vance, Vance Refrigeration..."
- Nice Guy: He is a friendly guy.
Played by: Rashida JonesA former sales representative at the Scranton, Pennsylvania, branch of the Dunder Mifflin paper and office-supply company.UK counterpart: Rachel.
- Ambiguously Brown: To Michael, at least. She later confirms to be Italian.
- Betty and Veronica: Veronica to Pam's Betty.
- Foil: To Jan. Like Jan Levinson, Karen is portrayed as an ambitious career woman – having gunned for a corporate vice president position and now serving as the regional manager of the Utica branch – though considerably more personable than Jan.
- Gamer Chick: She's a Call of Duty enthusiast, although the extent to which she is a gaming fan is not explored.
- Happily Married: She was able to find someone else, being married and pregnant when we catch up with her in Season 5. This eases Pam's guilt.
- Put on a Bus: Left Dunder Mifflin Scranton after getting dumped by Jim at the end of Season 3. It's later revealed that she'd accepted the Regional Manager position at the Utica branch.
- Romantic False Lead: She was introduced to set off Season 3's Unrequited Love Switcheroo.
Played by: Idris ElbaMichael's replacement as Branch Manager during the end of season five.
- Horrible Judge of Character: Ignored Jim's talents and made Stanley the "Productivity Czar", Kevin the temporary receptionist (after Pam left to join The Michael Scott Paper company), and Dwight his number two. Dwight had been among the company's top salesman and Michael's right hand man, but was also, well, Dwight; favoring him eventually backfired during the buyout meeting.
- Pointy-Haired Boss: A Miner case. While he performed every other managerial duty as any competent manager would (and thus better than Michael), his assignment of duties wasn't one of them.
- Put on a Bus: When Michael gets his job back. Is also later fired when Sabre cleaned house after they acquired Dunder-Mifflin.
- Scary Black Man: Well, he's intimidating to Jim.
- Smug Snake
- Yes-Man: To David Wallace. Lampshaded by Jim, to his embarrassment.
Played by: Andy BuckleyThe chief financial officer of Dunder Mifflin, Scranton.
- Bitch in Sheep's Clothing: Seems like a reasonable corporate figure but is actually one of the most outright malicious characters. Key moments include having Michael steal customers from a small company that posed no threat to Dunder-Mifflin and his reassigning Holly is a blatant
- Possibly subverted as Holly's transfer was potentially justified as Michael's past relationship with Jan proved to be disastrous and David might have feared another messy situation with one of Michael's relationships.
- Also, with Toby as the HR rep in the past, he was able to at least sometimes control and limit Michael's shenanigans. With an HR rep that's actively dating the manager, especially one whose name is Michael Scott, David may have feared that Holly wouldn't have been able to be objective when it comes to handling Michael.
- The Prince Family Paper Company may not have been a direct threat to Dunder-Mifflin, but it had potential clients that Dunder-Mifflin needed as it's been established since the beginning of the series that the company was not doing so well and downsizing was a recurring issue that kept popping up. It seemed to be more of a self-preservation move rather than animosity towards the Prince Family Paper Company.
- Broken Pedestal: For Michael in Season 5, after sending Holly away and putting Charles in charge of the branch's operations while ignoring Michael's calls, pushing him to quitting the company altogether.
- Despair Event Horizon: Went a little off the deep end after Sabre fired him.
- Kick the Dog: Has Holly reassigned because she and Michael didn't declare their relationship to the company, which is especially glaring because Jim and Pam suffered no such consequences despite Toby actively preventing them from doing so.
- Potentially justified as an HR rep of all people should not be dating the manager. Toby was objective and was able to control or at least limit Michael at times in the past. With Holly being in an active relationship with her boss, it may get in the way of her doing her job when it comes to him.
- Michael's past relationship with Jan, and how that situation became so messy with Dunder-Mifflin might have been a potential reason for Wallace to actively transfer Holly away.
- He fires Jan and has Holly transferred due to their relationships with Michael while Michael is able to get off with a slap on the wrist despite consistently causing near irrevocable harm to the company. His attempts to make the higher management a boys' club hints at his somewhat sexist tendencies.
- Laser-Guided Karma: For all of the malevolent actions he does David eventually gets fired and goes into a downward spiral that only ends when he comes up with a one-in-a-million invention that ultimately lets him buy the company back.
- Pointy-Haired Boss: Subverted. You'll find no usual Office higher-up incompetence here.
- Put on a Bus
- The Bus Came Back: When he buys Dunder-Mifflin from the failing Sabre.
- Reasonable Authority Figure
- Straight Man: More or less inherited this from Jan once she went off the deep end.
- Two First Names: His first and last name can both be used as a given name for a male.
Joleen Mary Ann "Jo" Bennett
Played by: Kathy BatesThe CEO of the company Sabre, who buys Dunder Mifflin.
- Benevolent Boss
- Brutal Honesty: When she learns that Gabe had become irrational and creepy over Erin, she pads nothing about her opinion: Gabe was picked, perhaps because of his gaunt, bony appearance, to be a "ghost" to keep the DM staff on their toes, and since he had gotten involved in their lives and therefore showed them that he was a week reed and kind of a creep he was useless to her in Scranton, and his being moved back to Florida was not a promotion.
- Canine Companion: Her great danes...although when we see her again in "Dwight K. Schrute (Acting) Manager", they've been replaced, by two much smaller dogs.
- The next time we see her, she's got one of the smaller dogs and one great dane. Woman loves her dogs.
- Cool Old Lady
- The Determinator
- Disproportionate Reward: Made Deangelo a Regional Manager, a job that he was in no way qualified for, because he rescued one of her dogs.
- Groin Attack: She's often accompanied by her two enormous Great Danes, who really seem to love Andy's crotch.
- Peace & Love, Incorporated: Sabre seems to come off as one.
- Pointy-Haired Boss: Subverted. Actually seems to be rather competent, and her straight-shooting style is actually a honest kick in the pants that the office needs when facing problematic situations such as finding full-time managers.
- Though she does make her share of boneheaded moves as well:
- Not recognizing that the reason Dunder-Mifflin Scranton had two co-managers was because Scranton had absorbed the full workload of two other branches prior to that point, making the arrangement more or less necessary. Though this seems to be more Fridge Logic than in-universe stupidity on Jo's part, as it comes across as though the writers forgot this themselves.
- Appointing Deangelo Vickers, a complete incompetent, to a Regional Manager position solely because he rescued one of her dogs.
- Appointing Dwight to be Acting Manager when Deangelo is incapacitated, despite it being very obvious that he has zero concern for his fellow employees.
- When Dwight doesn't work out, she puts Creed in charge solely based on his senority, despite every member of the Search Committee warning her not to. It's only thanks to Pam keeping him in check that he didn't cause irreparable damage to the client base.
- Giving Dwight a second chance at becoming regional manager after he fired a gun in the office simply because she liked his determination.]]
- Greenlighting Nellie's retail store initiative. Robert California, of all people, points out that Saber's electronics are the cheap kind that are better off being sold online or over the phone than in person.
- Though she does make her share of boneheaded moves as well:
- Southern-Fried Genius
- Two First Names: Her first name can be used for a female's given name and her last name can be used as a given name for a male.
Deangelo Jeremitrius Vickers
Played by: Will FerrellMichael's replacement as Branch Manager during the end of season seven.
- Cloud Cuckoolander: Shows his stripes after Michael leaves, right from the point where he starts screaming at a cake. Highlights include performing an "inspirational juggling routine" with nothing to juggle and his attempt to prove that he wasn't a sexist.
- Fake Guest Star
- Formerly Fat: Part of his Small Name, Big Ego tendencies seem to stem from the fact that he overcame obesity, to the point that he claims that "If someone shot me in the head, I'm pretty sure everything would be fine. I almost welcome it."
- The Millstone: When Andy takes him along to help with hanging on to a client, Deangelo nearly wrecks the entire pitch instead.
- Pointy-Haired Boss: The only reason he has a job at Sabre was that he stopped a guy trying to steal one of Jo Bennett's dogs, and not because of any skills in sales or management.
- Put on a Bus: Ultimately winds up becoming comatose after being the official boss for just one episode after a freak accident with a basketball hoop. His fate is later clarified in "Lotto":
- Andy: DeAngelo didn't die, his brain died.
- Real Life Writes the Plot: His character was written after Will Ferell requested to see Steve Carell off.
- Small Name, Big Ego
- Some of My Best Friends Are X: His attempt to convince everyone that he's not a sexist boils down to this. And... apparently claiming that he's a woman himself.
- Straw Misogynist: He only allows males into his inner circle despite the office having high-ranking females such as Pam and Angela. When Jim meekly tries calling him out on it, he tries to cover this by hiring a woman as his executive assistant, except that he hires a Brainless Beauty with no corporate background. On the other hand, the woman in question is named Jordan, so it's possible he didn't even know that she was female when he hired her.
- Stupid Boss: Michael is a savant at selling paper. Deangelo is completely incompetent and antagonistic with clients. During a sales call to one of the company's most important clients, he intentionally angers and alienates the client, believing that this is some sort of brilliant reverse psychology sales tactic. Deangelo fails so spectacularly that Andy, who is a mediocre salesman, has to step in to save the contract.
Played by: Cody HornThe new executive assistant hired by Deangelo Vickers in "The Inner Circle", mainly to prove to the staff that he was not sexist.
- Aborted Arc: One of her deleted scenes implied she had a crush on Jim.
- Chuck Cunningham Syndrome: Vanished without trace between Season 7 & 8.
- Dummied Out: So far, most scenes where Jordan actually does something (and appears in Talking Heads) were cut from the episodes she appeared in.
- Extreme Doormat
- Two First Names: Her first name can be used as a given name for either a man or a woman and her last name can be used as a given name for a male.
- We Hardly Knew Ye: Was teased to be a future regular character, but was ultimately removed from the show after three episodes.
- Dogged Nice Guy: His marriage fell apart around the same time as he lost his job. Despite this, he still tries to be there for Pam.
- Only One Name
- Stalker with a Crush: Over the course of several years on the documentary crew, he's picked up a torch for Pam. Fortunately he seems to understand quickly that it's not going to happen between them.