Voiced by: Michael G
A writer, widower, and devoted father who bumbles into Silent Hill and proceeds to kick ass and chew bubblegum.
- Action Survivor: Makes it through the horrors of Silent Hill alive. Of course by the third game, his survival runs out.
- Badass Bookworm: Harry is just an author and a pretty quick thinker when it comes to solving puzzles of Silent Hill.
- Badass Normal: Goes up against the horrors of Silent Hill, and is pretty much just a mundane guy.
- Badass Unintentional: Didn't expect or prepare for the horrors ahead, he was just a guy looking for his daughter.
- Bumbling Dad: His interactions with other characters paints him as a little clumsy and awkward.
- Catch-Phrase: "Have you seen a little girl?"
- Determinator: Despite all the things he's seen and all he's learned about his daughter's origins, Harry never falters from his goal. Not even once.Cheryl's my little girl. I'll save her, no matter what.
- Iconic Item: He's still wearing his brown jacket 17 years later.
- Non-Action Guy: At the beginning anyway.
- Papa Wolf: Harry is ready to go to Hell and back to save his little girl. And pretty much does.
- Sudden Sequel Death Syndrome: In Silent Hill 3.
- Supporting Protagonist: Harry may be the main character, but most of the focus of the plot is on Alessa.
- Unwitting Pawn: Dahlia first tells Harry that the mark appearing all over town is the "Mark of Samael" and to "not let it be completed", but later it is revealed to be the Seal of Metatron, which Alessa was using to try to destroy herself and stop the birth of the god, and Dahlia was using Harry to stop her.
- Waistcoat of Style
Voiced by: Sandra Wane
A little girl, short black hair, about seven years old, she goes missing from Harry's car after he crashes it.
- Conveniently an Orphan: She was adopted by Harry and his wife. This is convenient for the plot, though not really for Cheryl herself.
- Creepy Child: Mainly in the introduction video, where she leers at the camera. Other than that, the creepiness is based mostly on what appears to be happening to her and on the actions of her doppelganger rather than on what she actually does.
- Doorstop Baby: She was found abandoned by the side of the road, and Harry and his wife took her in.
- Older Than They Look: In a way. Since Cheryl and Alessa have the same soul, a lot of fans intepret that as being the same age. So Cheryl, even though she's technically seven during the game, could have a bunch of different ages.
- Power Floats: Walks easily over gaping chasms and a lake, confounding both Harry and Cybil.
Voiced by: Susan Papa (SH1), Mary Elizabeth McGlynn (Book of Memories - cameo)
A police officer dispatched from the neighboring town of Brahms. She's investigating the strange goings-on in Silent Hill, and like Harry, she's stuck in the town with no way to contact any backup. Late in the game, she gets possessed by a demon, and attacks Harry. You can either save Cybil or kill her; whether she survives the ending or not is up to the player's interpretation.
- Armed Altruism: After realizing that Harry isn't going to stay put, and that the situation in town is highly out-of-the-ordinary, she offers him a handgun as a means of self-defense.
- Badass Biker: Roars pasts Harry's jeep in the prologue.
- Cool Shades: In the opening FMV.
- Distress Ball: Despite having actual combat training, she gets overwhelmed quite easily in the sewers.
- Donut Mess with a Cop: Played with, but you have to squint. You meet Cybil in a diner.
- Five Rounds Rapid: Her most defining trait. It even got transferred to the film version.
- Implacable Man: During the boss fight with her on the carousel.
- Lawful Pushover: In Green Lion Antique Shop, when Harry stands his ground and Cybil finally lets him go first through the hole behind the bookshelf, despite her being a cop.
- Oh My Gods!: "What in the Devil's name...?"
- Red Eyes! Take Warning: Puppet Cybil.
- The Scully: Giant fissures, pterodactyls, flying children? Must be drug-related. A stealthy bit of foreshadowing, that; all of what the player has seen at that point is definitely paranormal and connects to the cult, but the more obscure branches of the plot show the cult really is producing drugs.
- To be fair, the player does not know whether she has actually seen the things Harry saw.
- Actually, she outright states that Cheryl appeared to be walking on thin air, so she definitely saw "that" occur.
- Well, in her very first cutscene, she gives Harry a gun. So, we can assume that, at the very least, she knows something seriously fucked up is going on.
- Ship Tease: The Good+ ending suggests this between herself and Harry.
- Shrug of God: The Book of Lost Memories says that Cybil's ultimate fate is left to the player's imaginations. Masahiro Ito, when asked about her fate on Twitter, says he remembers that she's dead. When asked about the statement in the Book of Lost Memories, he said "if you choose "good+" ending among them, she is not dead, maybe."
Voiced by: Liz Mamorsky (SH1), Laurence Bouvard (Origins)
This strange old woman who asks Harry to stop the birth of "Samael". She's really Alessa's mother and a major member of The Order, the cult that resides in the town. Her goal was to summon a God that would lead all to "paradise", but in doing so, her own daughter burned during the summoning ritual, and she is keeping Alessa alive in constant agony in order to incubate the god inside her.
- Abusive Parents: She deliberately kept Alessa alive and in pain for seven years just so her ritual to birth God could come to fruition.
- Barefoot Sage: Looks like a combo of this, Barefoot Loon, and Mad Oracle with her cryptic speeches, seeming willingness to help Harry, and the general impression that she sees and understands more than everyone else. A very dark subversion actually: she deliberately played up this image in order to make Harry do her bidding.
- Big Bad: The primary villain in the original game and in its prequel. Considering that she's had a hand in the events of the other games as well, she's probably the main one for the series.
- Cloud Cuckoolander: She initially comes across as this with her bizarre rambling. It isn't until her plan to recapture Alessa succeeds that she shows her true nature."It was foretold by gyromancy!"
- Evil Matriarch: Natch. Setting your daughter on fire, then using arcane magic to keep her alive and in infinite agony for seven years? Good luck topping that.
- Evil Old Folks: Subverted in that she's actually in her forties! Someone certainly didn't age well.
- Karmic Death: Either gets fried by the very god she tried to summon or by a vengeful Alessa.
- Large Ham: Not so much in the prequel, but her original voice actor loves to chew up the scenery.
- Legitimate Businessmen's Social Club: Green Lion Antiques.
- Predecessor Villain: To the antagonists in 3 and 4.
- Uncanny Valley Makeup: Not as obvious in the game itself, but you get to see her in all of her "glory" during a close-up during the blooper reel.
- Younger Than They Look: Dahlia looks old enough to be her daughter's grandmother. Word of God states her age at 46.
- Interestingly, she looks much younger in Silent Hill: Origins.
Dr. Michael Kaufmann
Voiced by: Jarion Monroe (SH1), John Chancer (Origins)
A not terribly pleasant doctor Harry encounters. Was a drug runner, in bed with Dahlia (maybe literally) in regards to the demon birth plan, and most likely killed Lisa. Not a nice guy. Lisa eventually hands him a Karmic Death via dragging him to hell.
- Defector from Decadence: Whatever Dahlia promised him, a few minutes alone in the Fog World is enough to make Kaufmann throw in the towel. It's evident that he never fully trusted her, as he's stashed two vials of Aglaophotis as a countermeasure against Alessa's ascension.
- Dr. Jerk: Has no interest in helping Harry, and it shows.
- Didn't See That Coming: He'd expected his chemical to kill the final boss, not mutate her. A similar outcome happens in Silent Hill 3 when Heather ingests her Aglaophotis pill.
- Dynamic Entry: While Harry just stands there and gets lectured at by the lead villain, Kaufmann noiselessly sidles up and shoots her in the gut. Followed by lobbing a vial of Aglaophotis at Alessa.
- Even Evil Has Standards: As much of a crook as he is, he dreads the outcome of Dahlia's ultimate plan, to the point that he helps Harry overpower her in the good endings.
- Heel–Face Door-Slam: Although he helps Harry stop Dahlia's plan in the Good Endings, Alessa still has Lisa drag him down to Hell for murdering the latter.
- Imperial Stormtrooper Marksmanship Academy: He tries to shoot Harry from under three feet away when you meet him. He misses. (It was a warning shot, though.)
- Kansas City Shuffle: He stashed one of his vials of Aglaophotis in the hospital where he knew where Dahlia would find it. The one he uses is from a hidden stash, though apparently he can't retrieve it himself unless Harry finds it first.
- Karmic Death: Lisa, whom he manipulated and whose drug addiction he fed, is the one who drags him to his death.
- Morally Ambiguous Doctorate: Drug runner, a part of the local cult, and almost certainly involved in Lisa's death. And yes, he's a doctor at the hospital.
- Not in This for Your Revolution: In the Good and Good+ endings, when Kaufmann smashes his vial of Aglaophotis on Incubator's head. He doesn't care about Harry's quest to salvage his daughter. He just doesn't wanna be "cleansed by fire."
Voiced by: Thessaly Lerner (SH1), Jennifer Woodward (Origins)
A kindly nurse Harry continuously bumps into as he shifts to and from the Otherworld. Though strangely, always in the same location, as she refuses to leave it. She was also Alessa's caregiver after the girl was burned, and as a result, she is somehow kept alive, where all the other nurses and doctors have been parasitized. Unfortunately, her existence is tied to the hellish [otherside], so when something happens to dismantle that dark, nightmare world things kinda go pear shaped.
- Body Horror: When the Flauros causes the Otherworld to go nutty, she does too. At first, this is mental, but before long, she is found to bleed from every orifice.
- Dead to Begin With: She only appears in the Otherworld, and it's implied that she was killed some time before Harry entered town.
- Hospital Hottie: Scratch the surface, though...
- May–December Romance: Origins claims she was sleeping with Kaufmann, who is over 20 years her senior. Subverted in the sense that the sex certainly isn't based on love, and may in fact be "payment" in return for the drugs Kaufmann was dealing her.
- Puff of Logic: Disintegrates into blood at the same time as the environment around you loses any sense of cohesion.
- Revenge: She is the one who drags Kaufmann to his death.
- Stepford Smiler: In Origins she comes across as cheerful and perky when Travis meets her, even playfully joking around with him. She's also a drug addict, no thanks to Kaufmann and the Order.
- Twitchy Eye: When the Otherworld starts falling apart.
Voiced by: Sandra Wane (SH1), Jennifer Woodward (Origins)
A young woman with mysterious powers who had the great misfortune of being Dahlia Gillespie's daughter; her suffering at her own mother's hand is what kicks off the plot to begin with.Alessa somehow split into two people — the Alessa you see wrapped in bandages at the final sequence of the game, and the girl that Harry found and raised as "Cheryl". The God couldn't be born unless both halves of Alessa were reunited, so Dahlia manipulates Harry into doing the dirty work for her. Depending on your ending, Harry either fights and kills the Complete Alessa, or Kaufmann intervenes and draws out the God for Harry to fight. The latter ending shows Alessa dying and giving Harry a baby girl, a reincarnation of herself who will grow up to become Heather in Silent Hill 3.
- And I Must Scream: She's been kept in constant agony for seven years just so her hatred can incubate a god. Thanks, Mom.
- Apocalypse Maiden: She's at the center of Dahlia's plot; her role is to birth the cult's god.
- Bad Powers, Good People: Sure, she can control the Otherworld and acts as the primary antagonist, but she does it to stop the end of the world, which the protagonist is unwittingly working to bring about.
- Big Bad: At first but she did make the town itself into what it is now. Considering that the God appears as the final boss in 1, 3, and Origins with Alessa, it could be considered Alessa's monster form of sorts.
- Creepy Child: Although Alessa is too old to fill this role by the start of the game, the projections of her childhood memories are deeply disconcerting.
- Eldritch Abomination: The Town itself is alive due to her making a town an extension of herself and her monster form is the God probably a manifestation of her wrath and the town's spirits.
- Fate Worse Than Death: Dahlia outright says this about her condition.
- Genius Loci: Could have turned Silent Hill into this with her will — which would make the titular town an extension of her darker aspects, with the spirits within being in its servitude.
- Heroic Suicide: Alessa attempts this at first by containing the hellish Otherworld, before changing her mind and resplitting/reincarnating her soul in the hopes of living a better life. 3 and Origins also show versions of Alessa trying to invoke this trope.
- Mystical Pregnancy: With the cult's main god.
- The Quiet One: If we disregard a flashback with her younger self, she has two lines in the entire game, and they're not even long. Maybe she would've succeeded in stopping her mother if she had told Harry about it.
- Woobie, Destroyer of Worlds: After being tortured in her nightmares for 7 years. As for 3 and 4, to think the tragedy could have been avoided if only Claudia and Walter had gotten more hugs growing up.
GodThe Order's mythology depicts God as a female being who descended to Earth sometime in the distant past and relieved humans of suffering. According to the myth, "God's strength ran out," and then she died. However, before dying, God promised that she would return to Earth if people remained faithful to her.This God is the Talmudic angel/demon Samael, according to Dahlia (though this is merely a gambit). The gender of the God remains an enigma: the cultists believe "God" to be male in 1 and female in 3, and indeed, God's canonical final-boss form in either game mirrors the contemporaneous belief. The reason for these different forms is likely due to it taking on the appearance of what the host or ritual performer perceives the God to look like. It could also be Alessa's monster form.
- Anime Anatomy: Its form in the third game lacks nipples.
- Big Bad: The main villain of most of the series as the god of the Order worships, and is even the final boss of at least three games.
- Big Red Devil: Its form in Origins (as perceived by as Travis) invokes quite a bit of this imagery.
- Chest Burster: In the first game, it is expelled from Alessa's body by literally tearing through her back.
- Eldritch Abomination: Most of the other eldritch horrors seem to be related or directly spawned from her, and when it is finally manifested into physical being, some of the forms it takes are purely and simply wrong. It could the manifestation of Alessa's dark side and her Monster form.
- Final Boss: of the First, Third, and Origins games.
- Fetus Terrible: Seems to get stuck in this form a lot.
- Full-Frontal Assault: Both of its forms have visibly naked breasts.
- God of Evil: It's worshiped by the Cult and is evil.
- Genius Loci: Most of the time it just takes the form of Malevolent Architecture in and around Silent Hill, permeating the town with evil spirits.
- Greater-Scope Villain: In 4 and Homecoming, due to being the ultimate goal of the respective Big Bads.
- Maybe Magic, Maybe Mundane: By the standards of a series that already features monsters anyway. The Book of Lost Memories supplement suggests that it may not necessarily be a god, but just another kind of monster born from Silent Hill. The only times it appears are as a final boss, which makes it hard to determine exactly what it is. It could also just be a monstrous entity borne of Allesa's vengeful will.
- One-Winged Angel: Yet another theory is that this "god" is Alessa combined with the power of the Town's spirits, culminating in one really pissed off little girl.
- Superpowered Evilside: Possibly one for Alessa, as it could the dark aspects of her combined with the power of the town's spirits.
- You Cannot Grasp the True Form: Implied, with how its perceived form seems to vary from person to person. Notably, Travis, a somewhat simple-minded trucker, sees it as a pretty archetypical Big Red Devil.