.The series is more Prime Time Soap than medical procedural, with as much airtime dedicated to the daily lives of the Ensemble Cast as to the RFDS's actual work.
- Following a scandalous separation from her husband Ed, London medical doctor Eliza Harrod (Emma Hamilton) moves halfway across the world with her teenage son Henry (Ash Hodgkinson) to the city of Broken Hill on the far western frontier of New South Wales, to take a job riding air ambulances throughout the Australian Outback and thereby providing emergency medicine services to its remote settlements and farms.
- An extended drought has strained resources in the Outback, and Flight Nurse Pete Emerson (Stephen Peacocke) is stuck contending with his teenage niece Taylor's (Sofia Nolan) ambition to reclaim her family farm from foreclosure after her father killed himself and her mother, and his own burgeoning attraction to Eliza.
- Meanwhile Dr. Wayne Yates (Rob Collins), a man of Aboriginal descent who was passed over for the position Eliza got, struggles to decide what he wants out of life between his career in medicine, his family, and his Friends with Benefits relationship with pilot Mira Ortez (Ash Ricardo), while his son Darren starts a relationship with Taylor Emerson.
- Flight Nurse Matty Harris (Jack Scott) and pilot Graham Rodney (Rodney Afif) round out the cast, and thankfully have a lot less drama going on than the the rest of them. And then there's Leonie Smith (Justine Clark), the operations manager for the Broken Hill RFDS base who's stuck managing this Dysfunction Junction.
- Season 2 adds Chaya Prasad (Emma Harvie), a psychiatric nurse who works in the mental health clinic that the RFDS opens in Broken Hill following the events of season 1.
The series, originally greenlit in 2020 but then delayed several months by the COVID-19 Pandemic, originally ran for eight episodes from 11 August to 22 September 2021. The series was renewed for a second season in 2022, which ran from 15 August to 19 September 2023. A third season was greenlit in October 2023. The series is in syndication in the United States on PBS.
RFDS provides examples of:
- Abusive Parents: In episode 8, Eliza is doing telehealth for a kid with a concussion and catches the father getting violent with the mother while Pete is out of the room, setting off a serious crisis.
- Ace Pilot: Mira successfully makes an instruments-only landing with a patient on board in a Deadly Dust Storm in one episode, and in another she gets them safely on the ground after manually pumping the landing gear into place when it fails to extend. Graham is presumably just as good but doesn't have any major opportunities to strut his stuff.
- Badass Bookworm: An agitated hog-hunting buddy of a patient gets it into his head that Eliza thinks she's better than him, and brandishes his rifle at her while doing a detailed Infodump about its features. His friend takes exception to this, resulting in a scuffle between the two of them and Matty that ends with the gunman hitting his head and the friend, Ferret, getting a knife in the thigh. When the gunman comes to, an exasperated Eliza matter-of-factly informs him he can either be sedated for the duration or she'll leave him here. Matty remarks later that he was more scared of her in that moment than of the gunman-turned-patient.
- Betty and Veronica: Gender-Inverted in season 2. Taylor is in an ongoing relationship with near-literal "boy-next-door" Darren, who is working out of the base in Dubbo for most of the season. She is pursued by a cocky, charming cowboy named Cameron the RFDS does a rescue on in the pilot. She tries to keep it professional since he's also a client of Chaya's mental health clinic where she's working, but ends up taking him as her date to a party in the penultimate episode.
- Bleak Border Base: Broken Hill is a mining town of less than 20,000 people in the middle of nowhere in the fourth least-population-dense country on the planet, and the nearest major hospital is 500 kilometers to the southwest in Adelaide. It's not that bleak, but it's very isolated, with very little infrastructure supporting the surrounding hamlets and farms, compounded by the drought which forced Taylor's family into bankruptcy. City boy Henry can't stand it and decides mid-series he wants to go back to London to live with his father.
- The Bus Came Back: Eliza returns to London at the end of the first season to settle things with her ex-husband, and her relationship with Pete ends in an Offscreen Breakup after (so we learn in season 2) she cancels a vacation they scheduled. She returns to the RFDS in the second episode of season 2, initially to support Leonie after her ovarian cancer diagnosis, but by this point, Pete has already gotten together with Chaya.
- Content Warning: Every episode starts with a splash panel warning Aboriginal and Torres Strait Islander viewers that the series sometimes contains images of people who have died, considered a taboo in many indigenous Australian cultures but unavoidable for a Medical Drama series.
- Deadly Dust Storm: A weather front kicks up a dust storm in episode 4 which forces Mira to get her plane to the ground instruments-only. Wayne is caught in the storm on the ground, too, and has to go out in it to get a patient's medicine from the back of the ute they're hiding in.
- Delivery Guy: Pete is a trained obstetric nurse and has delivered two babies on the show to date: one a patient who went into labor in midair in season 1, the second being Mira and Wayne's daughter Kalthie in 2x7.
- Dramatic Spine Injury: In episode 2x3, Wayne, Chaya, and Mira have to retrieve a patient who cracked a thoracic vertebra in a skydiving accident, courtesy of the instructor being sloppy with checking the weather forecast. They have to carry him out of a ravine to the plane in heavy wind gusts and hope turbulence in flight doesn't sever his spine the rest of the way.
- Endangered Pest: Downplayed in season 2: there's a minor Running Gag about a mopoke that seems to be stalking Wayne and hooting whenever he tries to get some shut-eye. Pete notes that mopokes are protected, and Wayne grumbles, "Yeah, well, they're gonna need The Mafia."
- Eye Scream: Played for Gallows Humor in the season 2 premiere. One of the retrievals from the White Cliffs Rodeo involves an older gentleman named Prawnie who accidentally walked in front of a dartboard at the wrong moment, and walks to the medical tent with the dart still sticking out of the white of his eye. When Wayne arrives to check him out, Prawnie cracks, "Okay, you can start with the bulls-eye jokes," which Matty returns by asking him if he wants his tetanus booster in an IV or thrown at him from ten feet.
- Florence Nightingale Effect:
- Matty meets his boyfriend Ferret on a retrieval: they went for one of his hunting buddies, only for Ferret to get in a fight with their other buddy and both come away with injuries. The two of them start dating later, though they break up in season 2.
- In 2x1, Pete, Chaya, and Taylor treat a bull-rider named Cameron for a possible head injury, which he laughs off while blatantly hitting on Taylor. He becomes the "bad boy" in a Betty and Veronica-style Love Triangle with her boyfriend Darren for the rest of the season.
- In 2x6, Eliza responds to a call for a veterinarian kicked by a horse, and they get to talking on the flight to Adelaide. She demurs on giving him her number, citing the ethical problems, but it's clear she wouldn't actually mind, so he gives her his business card. Lampshaded by Chaya, who notes to Pete they're both divorced and bonding over it.
- Hollywood Heart Attack: Timmy Yates dies of diabetic ketoacidosis because a local doctor, Raelene, misdiagnosed him as drunk (compounded by implicit racism) and locked him in a storage room to sober up. When she tries to pay her respects at his funeral, Wayne is in the middle of giving her a "The Reason You Suck" Speech when he suddenly collapses mid-sentence and has to be rushed to her clinic to be treated. Rather than a standard heart attack, it turns out to be a case of Takotsubo cardiomyopathy: grief at the senseless death of his brother and his rage at Raelene caused his heart to temporarily stop working properly. Fortunately he makes a full recovery.
- Interfaith Smoothie: Wayne's family practices a mixture of Aboriginal religious ritual and Christianity. His brother Timmy's funeral consists of a traditional "smoking ceremony" conducted in a church sanctuary.
- Jar Potty: Due to what's probably a weight limitation, Broken Hill's RFDS planes don't have onboard toilets, which once forces Mira to pee in a spare container after her unborn baby kicks her in the bladder. The others are briefly worried her water's broken when she asks for the container.
- Lodged Blade Removal:
- Lampshaded when Ferret pulls the knife out of his thigh over Eliza and Matty's objections. He's lucky they were there or else he would probably have bled out in minutes.
- A patient in the season 2 finale makes the same mistake, removing a stick impaled through his upper arm and promptly starting bleeds from the artery and vein. Pete and Wayne quickly improvise sutures from the patient's fishing tackle.
- Love Triangle: Eliza returns to the RFDS to find that Pete, with whom she had Unresolved Sexual Tension in season 1, has started a relationship with Chaya in her absence. Things are awkward between them for the remainder of the season.
- Masculine–Feminine Gay Couple: Matty isn't very campy, but he is a flight nurse rather than a doctor and is nonconfrontational and a little neurotic by nature, and does a drag act in episode 8. He starts a relationship with Ferret, a Manly Gay hunter he meets on the job with Eliza.
- No Good Deed Goes Unpunished: Pete spends most of season 2 dealing with the fallout from a rescue in the premiere. The on-call doctor was AWOL at the same time Leonie went in for a medical procedure, and the locum that Leonie frantically called in inserted an airway too far. Pete realized on the flight home that the patient wasn't breathing properly, then the plane hit turbulence and he accidentally yanked the entire rig out. After failing to reinsert because the patient's throat swelled shut and a critical piece of equipment was left behind at the scene, he performed an emergency tracheostomy, but accidentally severed a nerve that had grown in the wrong place; the patient recovered but was rendered mute. The rescue is targeted for a critical incident review, and even though both Wayne and Eliza agree after the fact that Pete did the best he possibly could have done, he ultimately has his nursing license suspended for six months after he loses his temper at a friend of the patient.
- Office Romance: Eliza and Pete fall for each other in the first episode, and Wayne and Mira are in a long-term relationship. Season 2 ups the ante by openly lampshading how often RFDS personnel shack up with each other: Chaya's ex was also in the RFDS, and Graham has apparently married and divorced the same flight nurse twice and starts a relationship with Leonie by the season finale. Technically there's also Taylor and Darren, but they were together before they both started working for RFDS.
- Offscreen Breakup: Eliza and Pete tried to get together during the break between seasons 1 and 2, but she apparently canceled the vacation they scheduled together and he couldn't get the PTO back, and this led to him dumping her; by the time she returns to Australia, he's started a relationship with Chaya. We finally find out that her son Henry was against the relationship and made her choose between him or Pete: he was still hoping for her to get back together with his father and admits to Pete late in season 2 that he was being a jerkass.
- Oh, Crap!: Matty when he realizes he accidentally gave a patient ten times the dose of ketamine he'd intended to, causing him to start hallucinating. Fortunately, it wasn't enough to cause any permanent harm.
- Passed-Over Promotion: Wayne, a veteran of the RFDS, wanted the Senior Medical Officer position prior to the series, but the service hired Eliza from London instead, which leads to him applying for a hospital job elsewhere and nearly leaving. After she goes back to England at the end of the season, he gets the job.
- Pater Familicide: Two-thirds of the way through the pilot, Pete's brother wraps his car around a tree. He dies at the scene and Rhiannon doesn't make it to the hospital, while Taylor escapes with minor injuries. It soon comes out that their family farm Wyama is being foreclosed on by the bank because they've been unable to make ends meet due to the ongoing drought.
- Relationship Labeling Problems: Wayne and Mira actively chose not to put a label on their relationship in an attempt to avoid making things complicated. The closest she comes is calling him her boyfriend in one episode.
- Roadkill for Dinner: Eliza responds to a call from an Aboriginal family who suffered some injuries hitting an emu in their SUV, and when the patient with a head injury refuses to go to the hospital (a result of Australia's fraught history with indigenous relations), she decides to camp out with them overnight to observe the patient. She's startled to find the dead emu in the back of their truck, and is told it's good meat and they shouldn't waste it. While initially put off, she agrees the fire-grilled emu meat is delicious.
- Running Gag: Season 2 has a minor one about a mopoke (a kind of owl) that seems to be stalking Wayne whenever he's trying to get some shut-eye—which he can't do anything about because it's an endangered species.
- Some of My Best Friends Are X: Ferret's hunting buddy, who quickly got it in his head that Eliza and Matty were looking down on him, announces to openly gay Matty completely unprompted that he voted in favor of same-sex marriage in the 2017 postal survey, apparently in an attempt to convince them he's not some stereotypical hick. In context it just makes him look like an even bigger jerkass, and it's unclear whether he knew that Ferret himself was gay.
- Spit Take: In the season 2 premiere, Chaya cracks regarding bull-riding at a rodeo that "If I wanted to awkwardly ride something for eight seconds, I would have stayed with my ex," which makes Pete spit up his coffee.
- Surprise Pregnancy:
- Mira realizes she's ten weeks along with Wayne's child early in season 1, and agonizes over when to tell him and whether to keep it. After they accidentally switch bags and he finds the pregnancy test in hers, they talk it over and decide to keep her, naming her Kalthie (what emus are called in the local indigenous language).
- In the same episode, Chaya, Pete, and Wayne have to deal with a patient who became pregnant from an extramarital affair and tried to get rid of it with counterfeit abortion pills from the Internet.
- Take a Third Option: Eliza gets a call to an Aboriginal woman who hit her head when their car hit an emu, but the woman is unwilling to go to the hospital (on account of Australia's rocky history with race relations), and Eliza doesn't want to leave her in case the injury worsens. So, her shift having officially ended an hour ago, she just stays at their campsite overnight on the grounds of monitoring her. She has a good time and gets an open invitation to come back, and the patient agrees to come to town with her the next morning for a checkup.
- 10-Minute Retirement: Wayne quits while recovering from a Hollywood Heart Attack in season 2, mostly out of irritation at the discrimination against Aborigines he still has to deal with as Senior Medical Officer. However, he implies in the season 2 premiere he's going to come back.
- Time Skip: Eighteen months pass between seasons 1 and 2, and there's often gaps of several weeks between episodes.
