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Web Animation / Los Pollos Hermanos Employee Training

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Los Pollos Hermanos Employee Training is an animated online series featuring Gustavo Fring from Breaking Bad and the show's spin-off Better Call Saul. The viewer is shown what type of behavior Gus expects from his employees at his fried chicken restaurant chain Los Pollos Hermanos.

AMC distributed these webtoons on their own website and on YouTube.

Los Pollos Hermanos Employee Training provides examples of:

  • Adaptation Deviation: In Breaking Bad, Gus does not endorse meth production inside a Los Pollos Hermanos location. He has a massive underground facility to do so, yet one of the webtoons show an LPH restaurant containing a meth lab — or perhaps it's not a meth lab, it's just Gus's own private room where he conducts experiments on meth to determine purity and composition.
  • Asshole Victim: Ken in "Customer Service" starts making a scene going on a rampage over a wrong order and even refuses a correct order. Gus then makes him come to his office, and at the end when Ken walks out he's disturbed and shaken to the core of whatever Gus did to him in there.
  • Beware the Nice Ones: The webtoon's primary source of irony - Gus looks like a charming, well-meaning restaurant entrepreneur but even his animated videos portray him as a bold, daring menace.
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  • Bitch in Sheep's Clothing: Gus, of course. These training videos serve to mold his extremely deceitful image as friendly and well-meaning, even heroic.
  • Blatant Lies: The training videos are intended to make Gus look venerable.
  • Continuity Nod / Continuity Porn:
    • Jesse and Jane are eating at Los Pollos Hermanos. Jane is choking on her food, but then Gus arrives and applies Heimlich, saving her. Jesse thinks to himself "Heimlich Maneuver, bitches!"
    • Ken (yes, Ken Wins) is the angry customer who makes a total Jerkass of himself in one video ripping up a customer complaint letter, throwing a salt shaker at the cashier, angrily stomping on the table and yelling. Gus orders him to come into his office, and some time later Ken walks out visibly disturbed and uneasy.
    • Blue meth can be seen boiling in a beaker in a restricted room even employees aren't allowed in.
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    • Gus orders his employees to pour in oil used to fry chicken into orange barrels.
    • Gus portrays himself as a mediator between conflicts in the video "Conflict Resolution".
    • Gus uses a green box-cutter to open a box then pauses to admire it and tells his employees to be careful while using sharp tools.
  • Freudian Slip: In Loss Prevention, Gus refers to his fried chicken and fries as "addictive" rather than the less suspicious "irresistible" or "insatiable".
  • Hypocrite: Gus especially since he orders his employees to be model, well-behaving people with good hearts.
    • Gus when he orders his employees not to do any drugs on their shift.
    • Also Gus prompts employees not to call the police if they're dealing with rude, aggressive customers in one video but in another video he warns any employee who is caught violating the "Zero Tolerance Policy" of drugs and alcohol will be handed over to the police immediately.
  • It's All About Me: The training videos only prove further just what an egomaniac Gus is.
  • Move Along, Nothing to See Here: Gus does not want his employees to know any trade secrets of Los Pollos Hermanos and angrily pressures them to not go around snooping or investigating off-limit areas in their own workplaces.
  • Only Sane Man: The toons easily portray Gus as being morally and intellectually superior to everyone else.
  • Police are Useless: Gus orders his employees not to contact the police to come to the restaurant even under dire circumstances because if they did, the police would start doing a full investigation of the restaurant to capture details of the crime scenes and should they discover any illicit drugs on his property...
  • Suspiciously Specific Denial: Gus orders his employees not to take pictures in their work areas because it could expose proprietary company information like that meth lab in the back of the restaurant.
  • Villain Protagonist: Gus.

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