Characters: Orange Is The New Black Staff

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M.C.C.

    Jack 

Jack Pearson

Played By: Michael Bryan French

  • Big Bad: Of Season 3, albeit not in an actively malicious way.
  • Even Evil Has Loved Ones: He's a callous bastard, sure, but he does love his son in his own somewhat horrible way.
  • Even Evil Has Standards: He fires a woman on the spot for an antisemitic joke, though he lets a poorly-used "Jewish question" statement from his son slide (partly because it was a honest mistake on Danny's part and partly because he admitted it was a poor choice of words).
  • Insane Troll Logic: He seems to at least partially believe that Sophia's placement in SHU is actually protective custody.
  • Politically Incorrect Villain: He's transparently sexist.
  • White Anglo-Saxon Protestant: Ot the stereotypical snobbish, pretentious and out-of-touch variety. He makes Piper's mother look down-to-earth in comparison.

    Danny 

Danny Pearson

Played By: Mike Birbiglia

  • Dumbass Has a Point: He's not the sharpest tool in the shed, but he's not wrong in pointing out that "long term priority" is a contradiction and that it's wrong for Sophia to be in SHU.
  • Jerk with a Heart of Gold: He's roundly very disinterested and condescending, even when attempting to be nice in his passive-aggressive Bill Lumbergh way. However it's gradually made more and more apparent that he doesn't enjoy being a corporate tool and his condescension is more due to frustration than anything else, culminating in him quitting his job out of anger as a combination of his father's placating behavior and reluctance to let Sophia out of SHU.
  • Not So Different: For as much as Caputo despises him, he and Pearson have more in common than they realize. They are both under-appreciated middlemen who are blamed for things that actually come from higher up the corporate ladder.
  • Screw This, I'm Out of Here!: Fed up with his father's callous behavior, he quits at the end of season 3.
  • "Well Done, Son!" Guy: He'd quite like to please his father.

Administrative Staff

    Figueroa 

Natalie "Fig" Figueroa

"Do what you have to do, or you're the one who gets fucked in the ass."
Played By: Alysia Reiner

"Why is it so hard for you people to understand? You're like babies. "Where's my present?" "Pay attention to me", "Give me things", " "Fix the heat", "Build a gym". I'm not your goddamn mommy. Grow up!"

The corrupt prison assistant warden ranking just below the as-yet-unseen warden. Figueroa claims to be a women's advocate for the prisoners but is generally unconcerned with them and refuses to get involved in their problems. Arrogant and condescending, she puts on a tough facade to disguise her own insecurities and somewhat fragile personality.
  • Affably Evil: Oh boy, does she know how to turn on the charm.
  • The Beard: It is revealed near the end of Season 2 that her husband is having an affair with his male staffer.
  • The Chessmaster
  • Corrupt Corporate Executive: of the rarer government variety. Not only is she embezzling money from Litchfield's budget on herself to buy luxury purses and cars, but she seems to be actively suppressing any information about the various scandals going on in the prison from leaking out and leading to a larger investigation, probably to avoid being audited.
    • She has Tricia's body cremated immediately after being discovered even though her death was from drug overdose rather than hanging.
    • Has Pornstache merely suspended with pay after being caught in the act having sex with an inmate.
    • Strongly tries to dissuade Bennett from filing a report after discovering drugs being smuggled into the prison.
  • Desk Jockey: Caputo accuses her of being this, and he's right. She turns up for one day to let the inmates know they can see her whenever they want, then promptly disappears. She doesn't give a damn about a single one of them and doesn't interact with them, as such she has some of the least amount of screen time of all the other staff members.
  • Establishing Character Moment: Fig is introduced showing a video to the new inmates about all the "exciting activities" taking place at Litchfield, like classes and yoga. She also tells them that she's "a true advocate for women" and is free anytime for them. She then takes her very large and expensive-looking purse and leaves, brushing off Daya's question.
  • Hidden Depths: Despite her corruption and the horrible way she treats the inmates, Fig is shown to have an unhappy life married to a husband who doesn't want to sleep with her, secretly hoping for a baby, struggling with bulimia, and tirelessly enduring fundraising parties where people disrespect her.
  • Humiliation Conga: The Season 2 finale punishes Fig for her misdeeds from earlier in the series. After catching her husband cheating on her with a male staffer, Fig is found by Caputo crying in her office. After briefly comforting her, Caputo reveals (with a thickly stacked folder in hand) that he has knowledge of her previous embezzlements and plans to tell on her to the warden. In an effort to dissuade him, Fig gives him a blowjob. However, she then finds out that he had given the information to the warden already, and Caputo subsequently takes her job.
  • I Did What I Had to Do: Her corrupt practices and embezzlement directly harm the inmates, which she doesn't seem to care one whit about. She rationalizes this behavior as a way to fund her husband's state senate campaign, telling herself that he will fix the various issues with due process that lead to people getting sent to prison in the first place. And if you can keep people out of the system in the future, who the hell cares about the people that are already being screwed? How much she actually believes this is up to debate, of course.
  • Iron Lady: Fig is stone-cold, but she perceives herself as needing to be to handle the demands of her job.
  • Jerkass Has a Point: When she leaves and Caputo, who's criticized her and warred with her, takes her job she questions how good he will be when faced with the prison issues she's been dealing with. He turns out to be exactly like her, minus the embezzlement (thus far).
  • Karma Houdini: While she is finally fired for embezzling in the Season 2 Finale, her theft is still kept under wraps, with her reputation and her husband's election undamaged. The Warden even writes a (public) heartfelt letter expressing regret that she has to go and commending her for her good work at Litchfield. Caputo then spends the next season thanklessly trying to save the prison from being closed thanks to her embezzling, with everyone missing her and blaming him for the mess she made. Caputo lampshades this by asking, "How do you keep getting away with shit?"
  • Magic Skirt: In one scene, she's sitting on a desk, talking to someone, in a rather short skirt. It's digitally drawn over, likely for the actresses's modesty.
  • Show Some Leg: Her supporting tactic during negotiations with males.
  • Smug Snake: When she's not trying to charm someone, she oozes condescension.
  • Surrounded by Idiots: The demands of her job include dealing with the guards being repulsive and Caputo being inept as much as anything.
  • Your Cheating Heart: Her husband is having an affair with a male staffer, and she eventually begins an affair with Caputo.

    Caputo 

    Healy 

Guards

    Bell 

Wanda Bell

Played By: Catherine Curtin

A prison guard, Bell is gruff and displays a general apathy to others. Nonetheless, she tends to be the most professional of the guards and takes her work seriously, especially the occasional visits from the Scared Straight program. During these visits, she displays a much deeper insight into individual inmates' histories and personalities than the other guards.
  • The Baroness: Initially comes off as one of the Rosa Klebb variety, though we eventually learn that she's actually straight and not as nasty as initial impressions would suggest.
  • Deadpan Snarker: Bell has a very dry sense of humor.
  • The Guards Must Be Crazy: She get it on with O'Neill from time to time meaning they both get Distracted by the Sexy.
  • Hidden Depths: Wanda has a very sweet relationship with Scott O'Neil, which is adorable even when they bicker with each other. She also loves kids.
  • Jerk with a Heart of Gold: She's pretty jaded and grumpy, but isn't openly sadistic like Mendez and is a good person at heart. She has lots of humanizing moments, particularly with her boyfriend Scott and their loving relationship. She also allows Morello and her new husband to consummate their marriage, despite conjugal visits being banned in federal prison. And when Caputo sells out to MCC she looks deeply disappointed rather than angry, suggesting that she genuinely respected him.
  • My Biological Clock Is Ticking: Discussed and Averted. She's "of an age" and wants to have kids one day, but she's in no hurry. Several women in her family (including her mother) successfully gave birth in their 50's and 60's, so she's "got time."
  • Reasonable Authority Figure: Wanda isn't the nicest woman in the world, but she's basically a decent person and can be reasoned with.

    O'Neill 

Scott O'Neill

Played By: Joel Marsh Garland

An overweight and generally good-natured prison guard in a relationship with Wanda Bell. He is frequently shown eating, despite claiming to be on different fad diets.
  • Affectionate Nickname: Bell occasionally calls him "panda."
  • Ascended Extra: He steadily increases in appearances until we see details of his home life.
  • Berserk Button: Mentioning 'red velvet' to him is a bad idea. It's one of the few things besides Catholicism that really upsets him.
  • Big Fun: He's a big guy and easily the nicest guard in Litchfield.
  • Hidden Depths: O'Neill shares a very tender scene with Wanda Bell in which they discuss their relationship. He also wrote 300 words on Civil War memorabilia and is a decent banjolele player. It's also revealed that he resents Catholicism not just because he was punished an unfair amount of times during his Catholic schooling, but also that his family's Catholicism trapped his parents in an unhappy marriage which caused him to suffer. He also expresses disgust about a Catholic belief in the original sin.
  • Hypocritical Humor: Criticizes red velvet popularity for being a "fad," yet most of his appearances in the first two seasons involved him being on a new fad diet.
  • Irony: He's a nice guy to the prison inmates but is shown to be a customer from hell toward retail workers (particularly the guy at the donut shop), while Bell is tough on the prison inmates but is nicer toward retail workers.
  • Nice Guy: He's easily the nicest and most humane of all the guards, to the extent that the inmates generally consider him a favorite.
  • Noodle Incident: When ordered to distract the nuns in the Season 2 finale, O'Neill implies through conversation that he'd suffered a fair amount of punishment from his superiors in Catholic school.
  • Running Gag: He's always on some kind of new diet plan. This is gradually phased out.
  • Serious Business: Red velvet is a stupid fad and everyone knows it! The only thing that makes it taste good is the cream cheese frosting, "which is meant to be put on carrot cake like God intended."
  • Token Good Teammate: Of the guards, he's the nicest and therefore one of the more popular guards among the inmates.

    Maxwell 

Eliqua Maxwell

Played By: Lolita Foster

A female prison guard, she is most often assigned to watch the gate to the prison, allowing approved vendors to deliver goods. While at the gate, she often spends her time reading science fiction books.
  • Berserk Button: She does not like it when black inmates call her "sister."
  • Deadpan Snarker: In the S3 premiere when Wanda expresses her contemplation about motherhood.
    "You got a time machine?"
  • Everyone Has Standards: She was actually baffled by Wanda's suggestion of giving Jimmy more time of her sentence considering Jimmy's 100 years old.
  • Meta Guy: She's quite amused and entertained by the Piper/Larry/Alex Love Triangle, and derails Pornstache's search for contraband in the vegetable truck.
    Sounds like a horror movie, doesn't it? The Vegetable People? Like a giant celery serial killer, carrying a machete, or broccoli lightin' shit up with a flame-thrower. "Who's a smoothie, now, bitches?" [Pornstache has already left] ... Asshole. Shit's funny.
  • Nice Girl: Not as nice as O'Neill or Fischer due to her stern nature, but she's one of the few staff members who will casually converse with the inmates. In S 2 E 6, she and Piper chat for a bit, and in the S3 premiere, with Pennsatucky, where she even takes the latter's racist comment "Only African Americans smoke crack" with stride.

    Bennett 

John Bennett

Played By: Matt McGorry

A prison guard and former soldier who is in a secret relationship with Daya.
  • Adorkable: Probably why Daya falls for him.
  • Artificial Limbs: Has a prosthetic leg below his left knee.
  • Beware the Nice Ones: John is generally a nice guy, but he has a tendency to abuse his authority when he gets stressed or upset.
  • Dirty Coward: Despite all his sweet moments and kindly nature, at the end of the day he amounts to an impulsive coward. Every act of bravery in the is at the repeated urging of someone else.
  • Ignored Confession: At Daya's urging, he tells Caputo he's the father of Daya's child after it was assumed to be Pornstache. Caputo refuses to take action because he doesn't want a scandal immediately after he assumes Fig's job.
  • I Want to Be a Real Man: His issues with feeling emasculated tend to have bad consequences for the black inmates, as he takes it out on them when he has a Freak Out.
  • Jerkass Fašade: Like Susan below, Bennett acts rather abrasively towards inmates as part of his job. However, his interactions with Daya are genuinely sweet.
  • New Meat: He's pretty new to the prison, with Pornstache showing him the ropes in much of the first season. A Season 3 flashback shows him being new meat in Afghanistan, including an epic chew-out by a Drill Sergeant Nasty.
  • Noble Bigot with a Badge: Downplayed, but he expressed incredulous horror at Pornstache even considering having sex with Sophia. (And the issue was very pointedly not with consent or losing his job; issues Bennett later runs into in his own relationship with Daya.)
  • Phony Veteran: Zig-zagged. He did serve in Afghanistan, but his prosthetic leg is not a war wound. He lost it in a dirty hot tub in Orlando.
  • Screw This, I'm Outta Here!: After having dinner with Cesar and Daya's extended 'family', Bennett heads for the hills without even giving notice at his job.

    Donaldson 

Wade Donaldson

Played By: Brendan Burke

One of the more blunt and assertive correctional officers.
  • Ascended Extra: He becomes more prominent throughout the progression of Season 2. His main role seemed to be to rounding up the numbers when the more prominent guards are just one guy short of completing a scene's needs. In Season 3, he grows in prominence.
  • Bald of Awesome: Bald as a cueball and one of the more competent guards. And later the object of lust of half of the prisoners.
  • Biggus Dickus: Maybe. Suzanne cites him as the inspiration for Admiral Rodcocker, but she might have just said it to get the obsessive fans of her erotic fiction off her back.
  • Jerk with a Heart of Gold: He orders a pregnant Daya to do 20 jumping jacks when she's hyperventilating over the close-quarters the inmates have to live in during a rain storm. Initially it seems like one of the most left-field and sadistic Kick the Dog moments in the series, but it turns out it's actually good advice that eases her claustrophobia.
  • Never Live It Down: Being the inspiration for Admiral Rodcocker in Suzanne's smut fiction in Season 3. Coworkers and inmates alike tease him for it every chance they get.

    Luschek 

Joel Luschek

Played By: Matt Peters

The sarcastic, uncaring and barely competent young prison guard who runs the electrical shop. He displays blatant racism, and generally doesn't care what the women in the shop do as long as they leave him alone, though he develops a friendship with Nichols. His method of teaching repairs tends to consist of handing his inmates a printed manual for the broken appliance and giving them a few minutes to read before sending them off.
  • The Alcoholic: It's strongly implied that him coming into work drunk is a frequent occurrence. He also spikes his drinks within Litchfield.
  • Deadpan Snarker: He has a very sardonic, cruel sense of humor.
  • Dirty Coward: During the mass exidus of prisoners in the season 3 finale he sees it and just hides letting it happen.
  • Fat Bastard / Fat Idiot: Not fat exactly, but certainly tubby. He's also a idiotic jerk.
  • Jerkass: He's a lazy racist who treats other people like a genuine inconvenience.
    • Jerkass Has a Point: Despite many people hating him for it, in reality Luschek wasn't that much out of line with turning Nicky in. He didn't bust her for owning drugs at the first place, agreed to help her (though not because of a good heart) to get rid of them and even forgave her after she told him they were stolen. It was after she lied to him the second time and seriously endangered him by stashing a pack of heroin in his desk, when he finally snapped at her for being untrustworthy and threw her under the bus.
  • Laughably Evil: Less laughable and less evil than Mendez, but he does provide some black humor.
  • A Lighter Shade of Grey: He's not particularly cruel, won't go further than some obnoxious remarks against the prisoners and actually will hang out with some of them in a rather friendly manner.
  • The Load: Not only does he contribute nothing, he actually causes problems.
  • Mr. Fixit: Although at no point is he ever actually shown to successfully fix anything. Nicky lampshades that when she shows him how the inmates are lighting their contraband cigarettes with a battery and a gum wrapper — he asks how it works, and her response is an incredulous "You're head of electrical."
  • Punch Clock Villain: Luschek's main goal is to sit at the back of his shop and do as little work as possible with as little interaction with inmates as possible.
  • Politically Incorrect Villain: He makes no attempt to hide his prejudices and flaunts them in front of the inmates.
  • Slouch of Villainy: This is Luschek's default mode of sitting. He constantly looks like he's trying to melt into whatever chair he's sitting in.
  • What Does She See in Him?: Why he had a chance with a girl like Fischer is a mystery.

    Ford 

Charles Ford

Played By: Germar Terrell Gardner

One of the guards, he often escorts Morello and Rosa to Rosa's chemo appointments.
  • Ascended Extra: Ford becomes much more prominent in Season 3, acting as a particularly visible voice for the guards.
  • Genre Savvy: He checks up on Morello and the van every hour, unlike Susan. Unbeknownst to him, this makes sure Morello doesn't repeat her little road trip.
  • Informed Attractiveness: Some of the inmates and O'Neill consider him to be a very beautiful man.
  • Oh Crap!: At the end of the Season 2 finale.
  • Reasonable Authority Figure: He's an even-tempered, competent man who does his job well.
  • Stupid Sexy Flanders: O'Neill has a very poorly concealed man-crush on him.

    Pornstache 

George "Pornstache" Mendez

"It doesn't matter what you do. It's the doin' that makes you dirty."
Played By: Pablo Schreiber

"They think I'm so tall my feelings don't get hurt."

A corrupt, perverted and seemingly psychopathic prison guard who frequently abuses his authority. He seems to be the most ruthless of all the C Os, and is seen sexually assaulting and humiliating the inmates at every opportunity. His personality can be both laughably exaggerated as well as frightening.
  • Accidental Pun: Upon being asked whether homosexuals have appropriated mustaches as a gay symbol, Pornstache denies this, insisting that they're "for fucking men!"
  • The Aggressive Drug Dealer: He's not ready to just let his little side business dry up.
    "The borrower is slave to the lender. That's from Proverbs, right there. Saw it on a bumper sticker."
  • As the Good Book Says: Quotes Proverbs when Trisha is further stuck in his drug running schemes. Unlike most examples of this trope, Pronstache is definitely not religious or saintly.
  • Beauty Inversion: Without the spiky hair and creepy black moustache, clean-shaven Pablo Schreiber in reality looks like he could make the cover for GQ magazine; fans of Mendez are repeatedly amazed at how little Schreiber resembles his on-screen character in real life.[1]
  • Because You Were Nice to Me: Immediately falls for Daya, because she was the first person who expressed interest in just talking to him. Although his behavior makes it very obvious, why nobody else ever bothers.
  • Can't Get Away with Nuthin' :
    • Maybe having sex with an inmate is not 'nuthin', but Mendez has thus far groped prisoners, threatened one of them with rape, and it's implied he's occasionally blackmailed them into giving him sexual favors (implied with Tricia and tried this with Sophia) — and we talk here only about his sexual-related abuse. And yet he gets punished for the only act he committed with honest intentions and during which he was the party being used. Karma is a bitch.
    • He harassed and was a jerk to nearly everybody around him, but ended being screwed over by the only two people he generally loved and cared for.
  • Dirty Guard: Mendez has been smuggling drugs into the prison for a while.
  • Even Bad Men Love Their Mamas: Pornstache may be a misogynistic asshole but he loves his mother dearly, and she loves him in turn despite his flaws.
  • Even Evil Has Standards: Given how eagerly he abuses his power and authority, it says a lot when even he believes that Healy throwing Piper into the SHU for dancing with Alex in a somewhat provocative manner was uncalled for.
  • Foil: His actions provide contrast to the ones of other people who were put in a similar positions.
    • To Bennett, most noticeably. Mendez is a criminal and a monumental jerk who enjoys abusing his power and harassing the prisoners, while Bennett is a personable, all-around nice guy. However when faced with the information they impregnated a prisoner (the same woman, no less), Mendez owns it loudly and proudly, jumps to take responsibility right away, not even minding being sent away to prison for it; while Bennett is wishy-washy about it, tries to avoid the trouble as much as possible until someone else presses him enough, and ends up bailing on Daya. Also, Mendez despite his villainy is sincerely loyal to his "friend" Bennett, while Bennett, albeit reluctantly, agrees to make the unsuspecting Mendez the scapegoat for his own actions.
    • To Coates, though the two never meet. Mendez owns being a sadistic asshole towards the prisoners, while Coates has a meek personality and seemed like a nice guy who would treat the prisoners like people. Mendez has once even made a prisoner drive away from prison and threatened her with rape — but turned out to be bluffing. Coates, in contrast, does to Pennsatucky exactly what Mendez wouldn't do to Morello, all while convincing himself that she asked for it and he isn't doing anything wrong.
  • Girl-on-Girl Is Hot: Why he's not bothered by Alex and Piper's raunchy dancing in "Fucksgiving."
  • Ignored Confession/I Reject Your Reality: After being told that Daya's baby isn't his, he ignores the confession and insists that the baby is his, because his love for Daya and the child have become his LivingEmotionalCrutchs in prison.
  • Jerkass: Pornstache is the most hated guard in the entire prison due to his sadistic tendencies, corruption and needless cruelty.
    • Becomes something of a Jerkass Woobie when he reveals how lonely he is, and when he reappears in prison in Season 3, he looks very rough and breaks down while talking to his mother.
  • Kick the Son of a Bitch: His dressing-down of the judgmental, God-bothering Pennsatucky.
  • Large Ham: He tears apart Piper and Miss Claudette's cube while humming 'In the Hall of the Mountain King'.
  • Laser-Guided Karma: He's a sadistic, tyrannical, sexually abusive guard who makes the inmates' time much harder than it has to be. Toward the end of season two, he's hauled off to prison and his brief appearance in Season 3 indicates that his stay has been hell as well.
  • Laughably Evil: His over-the-top villainy and general assholism is sometimes played for laughs and always has a very theatrical flavour.
  • Mean Character, Nice Actor: Pablo is pretty much pals with all of his cast mates and they only ever have positive things to say about him, both as an actor and a person in general.
  • Ooh, Me Accent's Slipping: According to the Canadian-born Pablo Schreiber his character George Mendez is a Texas native; an idea he came up with himself to further distinguish him from the other characters. Mendez's Texan accent is heavy at certain points, lighter at other points and sometimes disappears altogether.
  • Politically Incorrect Villain: Zig-zagged. Despite being sexist, some of his views are more progressive than Bennett's; when the latter is shocked that Mendez is interested in having sex with Burset, Mendez casually tells him that he's a man of the present, not of the past.
    • Although that may be a case of Bi the Way, as he claims anyone who used to own a dick "knows what it wants."
  • Pornstache: His namesake.
  • Put on a Bus: At the end of Season 1, he's suspended for having sex with Daya. Fig hires him back a little over midway through Season 2, but he's sent off again a few episodes later when the staff finds out she's pregnant.
  • Soft-Spoken Sadist: Considering how much of a ridiculously assholish Large Ham he usually is, it's pretty creepy when he acts like this while trying to intimidate Morello into telling him about Red's smuggling contraband.
  • Villainous Breakdown: In Season 3, we see him in prison, which has obviously not been kind to him.
  • Villainous Crush: On Daya.

    Fischer 

Susan Fischer

Played By: Lauren Lapkus

A rookie prison guard, hired onto the prison staff during Piper's time at Litchfield. Fischer used to bag groceries at the store where Piper and Larry shopped, and recalls how Piper used to be a difficult customer. However she is friendly toward Piper, informing her that she does not think any less of her for being in prison, since the only difference between them is that Fischer didn't get caught making mistakes. Piper appreciates her kind words and convinces her to reopen the prison track. She displays a perpetually na´ve and cheerful demeanor, which endears some (especially Caputo) and irritates others. She struggles to come across as authoritative and strict, and her attempts to appear tough do not appear to intimidate any of the inmates at the slightest, who on occasion, even admonish Susan in return.
  • Can't Get Away with Nuthin' : She is the only guard who doesn't want to be rude or stern to the inmates, but is pressured to. In the first season she tries twice: one try results in ruining an emotional moment Yoga and Janae were having, and leaving her guilty, the second in the despairing Miss Claudette trying to strangle her.
  • Jerkass Fašade: Pushed into dehumanizing the inmates by Caputo due to her kindness towards them. Unfortunately, she picked the wrong day to play rough with Miss Claudette.
  • Minion with an F in Evil: Not that the guards are evil for the most part but she seems too nice to be an effective guard
  • Na´ve Newcomer: In the prison; she hasn't had the opportunity to become strict or apathetic like the other guards.
  • Nice Girl: She's a genuinely sweet and thoughtful young woman.
  • Oblivious to Love: She never seems to pick up on Caputo's crush on her. In Season 2, when he offers to get her off of work to come watch his band play on Valentine's Day, she misinterprets it as a group invitation and brings along some of the prison staff with her.
  • Put on a Bus: Midway through Season 2, she tries to stand up to Caputo, pointing out that the more stringent policies he'd been enforcing could have harmful effects on the inmates. Caputo, frustrated at the abuse he'd been taking from his superiors and possibly spurned by Fischer's ignorance to his feelings, ends up firing her.
  • Shrinking Violet: Fischer is too nervous and uncertain to impose any kind of authority in the prison.
  • Too Good for This Sinful Earth: Nonlethal example. She's one of few guards that try to get along with the inmates and steps up against Caputo's crackdown, silently urged on by the other guards who abandon her when she's fired. Afterwards, Nicky spells it out for her: She's a compassionate, intelligent (and beautiful) woman with her life ahead of her and she should be grateful for being kicked out since prison would drag her down over the years until she's as jaded as everyone else.

    Rogers 

Berdie Rogers

Played By: Marsha Stephanie Blake

A prison counselor in Penitentiary.
  • Deadpan Snarker: As is made clear in her initial verbal joust with Caputo.
  • Establishing Character Moment: Her first appearance is with Caputo, in which it's outright stated that she's smart, well-qualified and down-to-earth.
  • Good Is Not Dumb: Nice Girl thought she may be, she is Genre Savvy enough not to get tricked or taken advantage of by the prisoners (unlike pretty much every other new staff member in the series), and quickly figures out it was Healy who got her suspended because he's a vindictive Green-Eyed Monster.
  • Nice Girl: She gets along well with everyone she meets, even being fairly polite towards Healy before he starts to antagonize her too much.
  • Twofer Token Minority: Healy accuses her of thinking she would be better than him at his job because she is black and a woman.

    Coates 

Charlie 'Donuts' Coates

Played By: James McMenamin

One of the new prison-guards at Litchfield.
  • Adorkable: He's a little dim, a little sensitive and engages in bizarre but fun banter with Pennsatucky. It makes the revelation of his true nature all the more disturbing.
  • Asshole Victim: Unknowingly for him, he was very close to being one — and not figuratively — when Boo decided to avenge Pennsatucky by raping him with a broomstick, but they didn't go through it.
  • Bad Ass Beard: He has a patchy one Pensatucky describes to Boo as attractive, but in the end its closer to a Beard of Evil when he reveals his true nature.
  • Bitch in Sheep's Clothing: He seem like a nice Adorkable guy, but in the end he is a terrifying rapist.
  • From Nobody to Nightmare: As far as we've seen. From a timid and pushed around donuts seller and later a dorky and pushed around prison guard to a power-drunk rapist of a prisoner.
  • Hate Sink: Easily one of the most despicable characters on a show full of them.
  • Karma Houdini: Downplayed. He is drugged by Pensatucky and Big Boo once, but neither have the stomach to rape him with the broom, instead making for excellent Black Comedy as they argue about who should do the deed.
  • Knight of Cerebus: He's easily the most vile, repulsive villain in the entire series. Whereas Vee was a profit-driven manipulator and Pornstache was an entertainingly crazy sadist, Coates is a straight-up entitled rapist who is scarily capable of hiding his evil.
  • Rape as Drama: He perpetrates that against Pensatucky in the van.
  • Rape Is a Special Kind of Evil: The reason he stick out among the Laughably Evil or Sympathetic Murderer kind of folk as the true and irredeemable villain.
  • Walking Spoiler: It's hard to write something essential about him that wouldn't spoil Season 3.

    Bayley 

Baxter 'Gerber' Bayley

Played By: Alan Aisenberg

  • Adorkable: Especially when he tries to act tough.
  • Disproportionate Retribution: As a result of improper training and being a jittery fellow anyway, he goes way overboard when an inmate makes a complaint. He promptly pepper sprays two inmates, Donaldson and himself.
  • Man Child: Despite being 21, he's very immature and seems to think like a junior high schooler rather than a legal, functional adult.
  • New Meat: He's one of the new C Os brought in by MCC. His youth results in the inmates nicknaming him 'Gerber'.

    Gallego 

Gallego

Played By: Alan R Rodriguez

A Hispanic correctional officer. Frequently seen, but has had the least development so far.
  • Flat Character: Even when compared to Donaldson and Ford, Gallego has gotten very little characterization so far, except for making constant jokes about Hurricane Wanda and his colleague Wanda.
  • Pungeon Master: His only trait so far.

    Dimaguiba 

Igme Dimaguiba

Played By: Alan R Rodriguez

The prison nurse.