Characters.Star Trek Online: United Federation of Planets • Klingon Empire • Romulans and Remans • Dominion
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The Federation Captain and Crew
The Federation Captain
The Player Character. Because everything from his/her/their appearance to species can be wildly different from player to player, only general characteristics will be listed here.
- Ambadassador: You are a Starfleet officer, and that means you are supposed to be this in the absence of an actual diplomat. Beyond that, the diplomatic commendation system allows you (due to how it works, it's liable to happen sooner or later) to become an ambassador, complete with title and special uniform.
- Artistic License – Military/Overranked Soldier: Regardless of the player's competence, they're still less than two years out of the Academy and yet a full fleet admiral by the end of the Delta Rising story. Even giving permanent command to a cadet who hadn't even finished their senior midshipman cruise is quite frankly ridiculous, even with the handwave in the backstory that Admiral Quinn had started a policy of fast-tracking the promotions of promising junior officers.
- This is actually lampshaded in the Delta Recruitment event: while running the Tutorial, you encounter your future self, who has reached the highest ranks in the game and told of what's going to happen with the Iconians. When you encounter a member of the Temporal Investigations with the knowledge afterwards and he replies that the person you met was from only 18 months into the future, your character have every right to jaw drop because that makes no sense.
- The Captain: Becomes this more and more over the course of the game, however...
- Colonel Badass: ...They behave more like this, personally leading almost every away mission regardless of the (perceived or actual) importance or danger. Somewhat justified in that the player is a particularly badass Starfleet officer, regardless of career (and of course Kirk did the same).
- Ensign Newbie: Begins the game as a lowly ensign, who then takes command of their ship after the senior staff is killed by the Borg.
- This has been slightly altered as of Season 8. The PC starts the game as a cadet who gets assigned as First Officer on their training cruise after graduation. Unfortunately, the Klingons ambush your ship and kill your captain. You then earn a field promotion to Acting Captain.
- Four-Star Badass: Once they become an Admiral.
- Klingon Promotion: A literal case in the revamped tutorial, as you get your command and promotion because the Klingons kidnapped and killed Captain Taggart. (Previously it was because everybody senior to you got killed by the Borg while you were off saving the USS Khitomer.)
- Memetic Badass: In-Universe. The player returns from the Vega colony to find word has already spread about them, and NPCs are increasingly starstruck by them as they climb the ranks as the game goes on. Which becomes funny later in the game. You come back to Earth Spacedock as a Vice Admiral, after having blasted your way through Klingons, Devidians, Romulans, Remans, Undine, Jem'Hadar, Borg, Cardassians, and all sorts of other nasties, and the Starfleet NPCs are still talking about the Vega System.
- Number Two: To Captain Taggart during the training cruise in the revamped tutorial.
- Red Shirt: In the original tutorial. You start the game as an Ensign with no backstory, beamed alone onto a ship brimming with Borg, and you might even be wearing a red shirt depending on your uniform customization choices.
- Rookie Red Ranger: Although to be fair, the bridge is mostly crewed by other rookies as well.
- Shoot the Hostage/Trial by Friendly Fire: In the revamped tutorial, Captain Taggart orders you to lock onto his combadge to hit the cloaked Klingon ship, which would likely have killed him if the Klingon captain didn't do it first.
- Unusually Uninteresting Sight: Little is said by anyone about the PC having been given a full command from the rank of Ensign. Until Shon expresses approval at their arrival for the Borg conference on Deep Space Nine, glad that someone else who has actually fought the Borg will be attending to explain the danger to the various diplomats. The Delta Recruitment event allows the low-ranked PC to express disbelief ( you get visited by yourself from the future as an admiral, and later speaks with a Temporal Investigations agent who does a scan and tells you the visit came from no more than 18 months into the future. This allows you to ask how you could have ended up that high in so short a period).
- Its starting to be averted. Tuvok in Fluid Dynamics now mentions that your rapid promotion to the Admiralty got the attention of everyone in Starfleet. Suddenly, all those lower ranked yet longer serving officers talking down to you starts to make sense.
- What the Hell, Hero?: During the Nimbus III arc, you can get "Law" to reveal the name of the Starfleet officer who abandoned him for the Orions. When he calls you and you tell him you know what he did, he admits he panicked badly due to the fact that he was just a lowly Lieutenant and they were really tough Orions and he hoped that taking the bribe would hurt them financially. He's been trying to make up for it before you dropped in. You can either go all Picard on him and tell him to go tell Starfleet or you can take pity on him and let him go.
- You Are in Command Now: You get your command because all the officers senior to you are killed or assimilated in the original tutorial. In the revamped one, you're Acting First Officer and are therefore the designated successor when Captain Taggart is killed, despite the presence of a higher-ranking Lieutenant NPC.
Elisa Flores
"You never took that? And here I thought you were Mr. Extra Credit!"
A fellow graduate of the Class of 2409, a Human serving as the Tactical Officer during your training cruise upon graduating in 2409. She continues serving in your crew afterwards.
- Demoted to Extra: After the tutorial she is reduced to a generic bridge officer story-wise, due to the backlash over Romulan players getting stuck permanently with Tovan Khev.
- Mauve Shirt: She gets more characterization than the other Federation BOFFs, but she's notably more flat than Tovan Khev or K'Gan.
- Number Two: She and you apparently developed a friendship at Starfleet Academy. She also serves as your First Officer during the tutorial missions after you take command, and retains the position afterwards by default.
- Oh, No... Not Again!: Being dumped from the Klingon threat into the BORG threat. On your training mission.
- Servile Snarker: For the short time she does speak.
- Significant Green-Eyed Redhead: Her default color scheme.
T'Vrell
Another graduate of the Class of 2409, a Vulcan serving as the Communications Officer during your training cruise. She continues serving in your crew afterwards.
- Communications Officer: During the training cruise.
- Demoted to Extra: After the tutorial she is reduced to a generic bridge officer story-wise, due to the backlash over Romulan players getting stuck permanently with Tovan Khev.
- Genius Bruiser: Implied, as she not only has the standard Vulcan Super-Strength trait, but the Made of Iron one on top of it.
- Hidden Depths: Possibly, as the MVP of the Federation Baseball League in 2409 is also named T'Vrell.
- The Stoic: Just like all other Vulcans. Elisa teases her slightly when she asks you to do a speech when she suggests trying to make her cry with her speech.
Zarva
- Played By: Chase Masterson
Another graduate of the Class of 2409, a Bolian serving as the Chief Engineer during your training cruise. She continues serving in your crew afterwards.
- Bunny-Ears Lawyer: Comes across a little like this in her mannerisms during the Borg invasion the tutorial ship.
- The Engineer: Is Chief Engineer during the training cruise.
- Demoted to Extra: After the tutorial she is reduced to a generic bridge officer story-wise, due to the backlash over Romulan players getting stuck permanently with Tovan Khev.
R'rak
Another graduate of the Class of 2409, a Caitian serving as the Transporter Chief during your training cruise. Unlike the others, he doesn't stay with your crew afterwards, instead transferring to ESD.
- Character Development: If you talk to him after Surface Tension on the refitted ESD (the dialogue is absent if you haven't played it) he mentions that he's trying to get over his PTSD from the attack and that you actually managed to inspire him a bit to work harder.
- Oh, No... Not Again!: In "Surface Tension", it's revealed that, after the Vega Colony incident, he bailed from your crew and decided working on Earth Spacedock would be a lot more peaceful. Then, the Undine attacked...
- Reassignment Backfire: Actually manages to do this to himself by requesting an on-base position at Earth Spacedock rather than continuing with the Starfleet PC as a party member, expecting a safer job. He didn't figure on the Undine attacking Sol.
- Screw This, I'm Outta Here: After the Vega Colony incident, he decided being on a spaceship was not what he wanted and cooled his heels on ESD.
- Shell-Shocked Veteran: Its implied after the attack on the player's ship during the tutorial, he couldn't take the stress and transferred to ESD. Then the Undine attacked and it's clear he completely lost it.
The Federation Captain (23rd Century)
The Player Character introduced with the third expansion, Agents of Yesterday. A Captain from the year 2270, they become a Temporal Agent to protect the timeline.
- Been There, Shaped History: The player character helps protect the Babel Conference, causes the original Defiant to get caught in the spatial interphase and participated in the Battle of Caleb IV, fighting the Klingon Kor.
- Fish out of Temporal Water: After a set of missions within the 23rd Century, you are sent to the 25th Century. Thankfully, this trope is averted as Agent Daniels gives you all the knowledge of what happens between 2270 and 2409.
- For Want Of A Nail: When this captain goes into the Kelvin Timeline, he encounters that universe's counterpart to your former captain. In his surprise, he says that he thought you'd still be in Starfleet Academy, putting fear into first year cadets, meaning you never took up the role of a captain in the Kelvin Timeline.
- That Man Is Dead: An interesting variation of this trope. Your ship is destroyed rescuing a fleet of Starfleet ships from a Klingon ambush with all hands lost... except for you and your BOFFs. Agent Daniels provides cover stories and such for you when you are sent into the 25th Century.
- You Are in Command Now: Unlike your Starfleet Academy Cadet hero, this Captain gets their ship after the former captain, Issac Garret, is promoted to Admiral
- Your Costume Needs Work: When you arrive on Earth Spacedock in the 25th Century, you're greeted by an officer who is impressed by your 23rd Century outfit, but gloats that his Harry Mudd outfit won first prize in a contest as he thinks that you were just pretending in the holodeck.
The Discovery Captain
The Player Character introduced with Season 15, Age of Discovery. A Captain from the year 2257 in the Discovery 'timeline', they find themselves hurled into the future by J'Ula's mycelial rift weapon.
- Déjà Vu: If you've played the 'standard' Federation intro, you'll quickly realize that the opening phases of the Discovery introductory sequence are essentially identical, right down to your captain getting captured by Klingons and him ordering to fire on his transponder's location.
- That Man Is Dead: Similar to the 23rd Century Federation Captain, the Discovery Captain gets hurled through time. In this case it's thanks to some kind of Klingon superweapon.
The Crew of the U.S.S. Enterprise (NCC-1701-F)
The Enterprise
The new flagship of the Federation, replacing the Enterprise-E, which was destroyed by the Undine according to the background literature. Originally built as part of the first wave of Odyssey-class starships, she was refitted to Yorktown-class specifications as part of major repairs after the Battle of Earth.
- Adaptational Late Appearance: In her canon appearance in Picard, the ship was built in 2386 to replace the E on her final, classified mission. In the game, she was built in 2409 to replace the E when she was destroyed by the Undine.
- Big Damn Heroes: In "Boldly They Rode" and the Tau Dewa patrols.
- Canon Immigrant: She made the jump to TV for the third season of Star Trek: Picard.
- Cool Starship: Designed by a fan no less, named Adam Ihle.
- Custom Uniform: The Enterprise crew all use the "Jupiter" style uniforms, only available to players with a microtransaction and unique to them among the NPCs, though Shon and Winters were put into the new standard "Odyssey" uniforms after season 9.
- Cutscene Power to the Max: The Enterprise is notably a lot tougher than most of the player Odyssey-classes.
- Dysfunction Junction: And HOW! Kestral's backstory for pretty much every single one of the crew consists of suffering of some kind, whether it be the death of people close to them (Shon, Kyona, Jirelle Kav), being extreme black sheep amongst their own people (Savel, Tem Inasi) and in one case extremely frustrating favoritism (Winters). The only exceptions are Kirayoshi O'Brien (but considering the lineage, that won't last) and Matthias... whose job is it to fix these problems.
- Five-Token Band: By far the most diverse Enterprise crew ever seen in the franchise, especially in terms of nonhuman representation.
- Hero of Another Story: It's the Enterprise, so naturally they're having their own wacky adventures offscreen that only occasionally intersect with the Player Characters. Before leaving Cryptic, Thestral wrote several short stories about the Enterprise-F for Star Trek Magazine, and various other devs continued that in story blogs on Cryptic's website beginning in the Iconian War.
- Spared by the Adaptation: Non-lethally. In Picard, she was decommissioned in 2401 after Frontier Day because she suffered a critical compromise to her systems during a refugee rescue mission, and replaced by the Enterprise-G. Because the game had her brought online in 2409 rather than 2386, she's still too new into Starfleet, and is instead refitted in 2410 to continue in her service.
Captain Va'Kel Shon
- Played by Dave Rivas
Andorian captain of the USS Belfast and later the USS Enterprise-F. Becomes a constant presence in the game after meeting him towards the end of the Cardassian storyline (with the tutorial and "Romulan Mystery" revamps he was retconned to appear earlier), and occasionally fights alongside the player while patrolling the various systems of the Tau Dewa region.
- Adapted Out: He's not mentioned or shown as the Enterprise-F's Captain for her canon appearance on Picard.
- All There in the Manual: The majority of Shon's exploits, and those of the Enterprise-F, are told in Star Trek Magazine.
- Ace Pilot: In "Sphere Of Influence" his special tactical ability is Shon Evasive Maneuvers IV. Quadrupling the speed and turn rate of the ship you are piloting. Also, in "Surface Tension" he personally pulls a Luke Skywalker-style Airstrike Impossible against the Undine planet killer going after Qo'noS, ramming the Aquarius right into a chink Tuvok blew in its armor.
- Badass Boast:
- He's got more than a few of these. "THEY PICKED THE WRONG SYSTEM!"
- Dave Rivas wanted Shon's "engage" catchphrase be "Number One, let's roll."
- Big Damn Heroes:
- Like Kurland, twice. The first time is covering the player's escape aboard the Belfast. The second is as Captain of the new Enterprise, to fight alongside you against Kar'ukan and his rogue Jem'Hadar.
- He also commands the Belfast as part of a joint Starfleet/KDF fleet sent as The Cavalry when the Elachi attempt to invade New Romulus in the Romulan mission "Devil's Choice".
- Blunt "Yes": He cuts off Ambassador Sugihara and admits the Federation made a mistake in not believing the Klingon Empire about the Undine. The admission floors Ambassador S'taass.
- Berserk Button: Anything to do with the Borg.
- The Bus Came Back: After spending the entire Delta Rising expansion MIA, he finally shows up for "Midnight".
- Cool Starship: The Belfast, an aging Defiant-class starship. And later the Odyssey-class starship Enterprise, NCC-1701-F.
- Crazy-Prepared: He didn't like the Romulans messing with the Iconian Gateway underground and has Kirayoshi devise charges to take them down should things go belly up.
- Crusading Widower: His family was killed during the Borg attack on Vega colony that kicks off the Federation game.
- Finger-Tenting: Shon of all characters does this when speaking to the player in the epilogue of "Boldly They Rode" when discussing his new posting as Captain of the Enterprise-F. Slightly subverted however in that he's not trying to be sinister and his fingers don't actually touch or interlace.
- Friend-or-Idol Decision: After the events of "Sphere of Influence", Shon is left with a major decision: Either he destroys the Iconian gateway in space to protect the universe and risk losing the Romulans' friendship or leave it alone and risk the Iconians or anyone else to charge through. The discovery of a Omega Molecule take the decision out of everyone's hands.
- Hero of Another Story: He is the captain of the current Enterprise. It's also possible for Enterprise to randomly show up in some patrol missions, answering to distress calls just as you are.
- Hot-Blooded: Par for the course for an Andorian.
- Ink-Suit Actor: Shon looks like Dave Rivas but blue and minus a goatee.
- Knight in Sour Armor: Comes off as this while attending the Borg conference on Deep Space Nine.
- Military Maverick
- Proud Warrior Race Guy: Its easy to forget that the Andorians have this hat, but Shon does try to tone it down. Doesn't help the Enterprise gets the hard assignments.
- Taking You with Me: With one last chance, Shon hops into the Aquarius destroyer that's docked on the Enterprise-F and, with your help, rams it down an Undine Planet Killer's throat! Thankfully, Tuvok and the Voyager rescues Shon.
- Token Nonhuman: The first nonhuman to ever command an Enterprise (apart from Spock when it was assigned to Starfleet Academy at the start of Star Trek II: The Wrath of Khan). In-Universe, this appointment was taken by the Andorians as a sign that their species was returning to prominence in the Federation.
- What the Hell, Hero?:
- Gives this to Koren and A'dranna about saving the Iconian Gate. The Reveal that happens mid-conversation takes it out of all their hands.
- Gives another one to Joint Command about territorial dispute over the Jenolan Dyson Sphere.
- You Sound Familiar: Amusingly, Dave Rivas also voices Hakeev. That's right, one of the most monstrous individuals in the Star Trek Expanded Universe has the same voice as the captain of the Starship Enterprise.
Commander Samuel Winters
- Played by Tim Simmons
The first officer of the Enterprise under Captain Shon.
- Early-Bird Cameo: Piloted the player's shuttle into the Gamma Quadrant in "Operation Gamma" (he's replaced by a one-shot Orion officer in the KDF version of the mission), then appeared briefly in a cutscene in "Boldly They Rode" before being officially introduced as XO of the Enterprise in "First Contact Day".
- Generation Xerox/Military Brat: Starfleet's the family business. His parents, grandparents, and great-grandparents all served, too.
- The Lancer: To Shon. Previously, he was one to Captain Akira Sulu.
- Locked Out of the Loop: The guy sounds completely confused and frightened when he tells Captain Shon that the Enterprise is in a complete shut down and all the monitors are showing an Omega symbol, not knowing of the Omega Directive. Which is how things should be.
- Nepotism: Averted, at least according to him. He admits that having lots of family in Starfleet means he's got contacts not every officer has, but he's earned every position he's held.
- Number Two: To Shon.
- Straight Gay/
Word of Gay: It never comes up in game, but his bio in Star Trek Magazine (which was written by Kestral, the writer for STO) explicitly states he's openly gay.
Lieutenant Commander Tem Inasi
- Black and Nerdy/Brainy Brunette: She held a position at the Vulcan Science Academy and has advanced degrees in physics and exozoology.
- Early-Bird Cameo: Had a non-speaking role in a cutscene in "Boldly They Rode" before being officially introduced in "First Contact Day".
- Expy: For Ensign Ro as a non-religious female Bajoran as well as Enterprise crewmember.
- My Species Doth Protest Too Much: She thinks Bajorans are too full of themselves with their religious beliefs. She's personally closer to a Roddenberry human.
- Nay-Theist: That the Prophets exist is indisputable, but she views them as Sufficiently Advanced Aliens rather than gods to be worshiped. While she is Bajoran, she also sees humanity's reverence towards Zefram Cochrane to be ridiculous and points out the he was Only in It for the Money.
- The Smart Guy
- Twofer Token Minority: More like Threefer. Black, female, and Bajoran in one package.
Lieutenant Jirelle Kav
- Busman's Holiday: She was at Deep Space 9 between duty postings, waiting for the USS Tempest to come by and pick her up, when time-shifted Jem'Hadar appeared through the wormhole.
- Catchphrase: "I'm here to help."
- Jumped at the Call: By her own admission she didn't need much convincing to join the Enterprise crew.
- My Parents Are Dead: Her parents and brother were killed in a shuttle crash.
- Rookie Red Ranger: When the player meets her on Bajor she's only an ENSIGN. But apparently she does so well, it impresses Shon.
- Timey-Wimey Ball: She tries to explain the events of Star Trek: First Contact and ends up getting herself confused over it all. The player character reassures her that time travel is a fickle thing.
Commander Savel
- Deadpan Snarker: Is very snarky.
- Jerkass: He claims that "the chief medical officer of a starship has no time for coddling or bedside manner." No, seriously, that's a direct quote.
- Not So Stoic: For a Vulcan he barely hides his contempt for pretty much everyone.
- Straw Vulcan: A classic example of the darker side of their race.
- The Medic: Comes with being a ship's doctor.
- Permastubble: See the picture.
- We Want Our Jerk Back!: Savel was surprised that Shon wanted him as his CMO on the Enterprise after all the fights they had together.
Commander Phillipa Matthias
Played by Lani Minella
The Enterprise's counselor.
- Ascended Extra: From the Star Trek Novel 'Verse, in fact. Matthias was a recurring minor character in the DS9 Relaunch and Typhon Pact novels with little development. Ascended further in Kestral's short stories, where she is a major character.
- The Heart: Notable in that her most important patient is her captain, who won't open up to her. It takes Shon meeting the Mirror version of his dead wife to be open to therapy.
- Interspecies Romance: Her husband is a Bajoran named Chon Sibias.
- Uneven Hybrid: She's mostly human but she has a Vulcan grandfather. She also has two Heinz Hybrid children with her husband.
- You Sound Familiar: Lani Minella again. She also plays T'nae, Mivek, and the Federation Computer Voice.
Lieutenant Kyona
Played by Christine Thompson & Adrienne Grady
The Enterprise's tactical and security officer who transferred from the Belfast.
- Ascended Extra: Kyona is seen on the Belfast briefly in "Facility 4028." She even has a few lines.
- Cat Folk: Kyona is the first Caitian Enterprise bridge officer since M'Ress.
- Creator Cameo: Voiced by Christine "Kestral" Thompson in "Facility 4028". Thompson is the game's lead writer and also the author of a number of short stories about the Enterprise crew. In later appearances she's voiced by Adrienne Grady of Priority One Podcast courtesy of STO becoming a SAG project.
- Early-Bird Cameo: Turned up in a couple of cutscenes in "The 2800" arc before she was officially introduced in "First Contact Day".
- Master Swordsman: Kyona invented a style of melee combat based on Klingon bat'leth, Vulcan lirpa, Andorian ushaan and Human kendo techniques.
- My Girl Is a Slut: One of the only confirmed facts about Kyona's life is that she has been in several high profile relationships.
- Mysterious Past: Invoked. Kyona likes to mess with people and typically lies.
- Small Town Boredom: She was apparently born in a small agricultural community on Cait, and joined Starfleet for the excitement.
- Troll: See Mysterious Past.
- Undying Loyalty: To Captain Shon.
Lieutenant Kirayoshi O'Brien
- Ascended Extra:
- That little baby born in the last half of DS9 is now the head of the Enterprise's engineering department.
- In-game as well. Yoshi was just a little continuity nod with a diplomacy mission on Memory Alpha. Now he's the Chief Engineer of the Enterprise.
- All There in the Manual: Yoshi being on the Enterprise initially wasn't ever discussed in-game. Even in the meet-and-greet with the Enterprise crew, he's absent (justified as they're meeting you during a major overhaul and repair). Finally corrected in "Sphere of Influence" where Worf asks Capt. Shon to give his regards to Yoshi.
- Art Evolution: Kirayoshi got a brand new face model with Season 9.5. Since Kirayoshi as of that season is only seen in "A Step Between Stars" very few people noticed.
- Continuity Nod: He was a baby on Star Trek: Deep Space Nine.
- A Day in the Limelight: "Chief", a short story printed in Star Trek Magazine #46.
- Generation Xerox: Like his dad, he's an engineer (though Yoshi is an officer whereas Miles was an enlisted man). His father also served on an Enterprise. He's even called "Chief O'Brien" despite being a commissioned officer.
- Military Brat: Son of a senior Starfleet NCO who happens to be the only major enlisted character in the canon.
- Mr. Fixit:"I spend most of my time with the warp core, but keeping the captain's replicator running can be just as important."
- Nostalgia Goggles: He has this about Jumja Sticks. In fact he gives the player a mission to bring a Jumja Stick from DS9 back to him simply so that he can taste home. Remember that Yoshi left DS9 when he was 3 years old.
- Rookie Red Ranger: This is his first deep space assignment. He worked on Earth and Memory Alpha previously.
Admirals
Fleet Admiral Jorel Quinn
- Played by Tom Haney (Season 9-Season 10), Brook Chalmers (Since Season 10)
The Trill CO of Earth Spacedock and much of Starfleet. Gives the player their orders during the Borg attack on Vega Colony, and later for the rest of the "Klingon War" storyline.
- Benevolent Boss: Runs Earth Spacedock with a firm but benevolent hand.
- Cool Old Guy: Old and yet very awesome.
- Insane Admiral: Can come off as this at the beginning.
- I Need a Freaking Drink: This is his reaction when he finds out what Tom Paris wants to do, so soon after the attack on New Romulus and Lae'nas III.
- Reasonable Authority Figure: In defiance of almost all Federation admirals historically.
- So Proud of You: So damn proud that he will call the player to come see them no matter what, be they in another universe, a parallel reality, or hundreds of years in the past, just to pat them on the back. This finally culminates in "Surface Tension", when he admits that he had misgivings in promoting you after Vega Colony, but now realizes he made the right call.
Vice Admiral Kathryn Janeway
- Played by Kate Mulgrew
The former captain of the USS Voyager herself and avid coffee ethusiast. She helps the 2410 Starfleet player against the Borg during their cadet cruise and later during the attack on Vega Colony. She now provides the missions for the of the Delta Rising storyline.
- Big Damn Heroes: Saves the Federation Captain and their ship not once but twice during the tutorial against the Borg, alongside Captain Nog.
- Big Good: Acts as one for the player, saving them in the 2410 Federation tutorial several times, supporting their promotion to command, acting as the new mission giver during the Delta Rising missions and oversees the operation to rescue Ilia from the Terran Spacedock in the Mirror Universe.
- Cool Old Lady: Even though she's around her 70s, she's still a force to reakoned with, especially against the Borg.
- Four-Star Badass: Has been ever since returning from the Delta Quadrent and becoming an admiral. Still commands the USS Voyager when Tuvok isn't in command and is just fine going into battle against the Borg still and even against the Terran Empire in their own backyard.
- Ink-Suit Actor: Almost perfectly matches Mulgrew's appearance of Janeway's older counterpart from Endgame.
Admiral T'nae
- Played by Lani Minella
The Vulcan CO of Starbase 39-Sierra and the player's direct superior for the Starfleet "Romulan Mystery" story arc and Fed-aligned Romulan "Freedom" arc.
- Art Evolution: Received a minor tweak between Seasons 9 and 9.5 to make her look slightly older (they added a few wrinkles, is all) and switch her uniform to the new standard "Odyssey" style.
- Benevolent Boss
- Big Good: For the "Romulan Mystery"/"Freedom" story arc.
- Cool Starship: The new "Romulan Mystery" mission "Empress Sela" reveals that her flagship is an Ambassador-class.
- Fantastic Racism: She openly dislikes the Romulans. But she goes through some Character Development after working with the Romulan PC during the "Freedom" episode, admitting that her hatred was illogical. Justified according to Word of God: Lead writer Christine Thompson stated during an [[interview with the fan podcast The Foundry Roundtable that she was aboard one of the Starfleet relief vessels attacked by Nero in the immediate aftermath of Hobus.
- Older Than They Look: As a long-lived Vulcan, she unsurprisingly looks fairly young for a Starfleet Admiral.
- O.O.C. Is Serious Business: T'nae in the Romulan Player's arc is the Federation member who is opposed to a peace treaty. Though it's implied she thinks the Republic is no different than Sela's Tal Shiar. Still it makes her very three-dimensional and does kinda show some of the reasoning behind the Sundering.
- Unfortunately, it doesn't exactly carry through to the Freedom arc, where (for Federation-aligned Romulans) she's your boss — she's ends up looking more petty than anything, due to unchanged dialogue having her repeatedly refer to Sela and the Tal Shiar's Star Empire as "the Romulans". Blame it on Cryptic being lazy and copy-pasting the Fed missions onto everyone else starting with the Nimbus arc: The KDF missions are known to mistake you for Starfleet.
- Turns out there is a LEGIT reason for this. T'nae's Blood Knight hatred for the Romulans? She was on one of the ships attacked by Nero when she was a younger officer. After that you can't really blame her for having that. Source from Kestral's interview here: [1]
- Reasonable Authority Figure: Even to Republic characters. Despite not liking the Romulans, she's just as courteous and helpful to them as she is to the Starfleet PC. And upon sending you on to Kurland for the "Cardassian Struggle" episode she admits she may have been wrong about the Romulans.
- What Happened to the Mouse?: At the end of "Temporal Ambassador", the player character was beamed off the Enterprise-C to prevent polluting the timeline... except T'nae was still aboard when the Enterprise went back!
- Eventually resolved in Survivor, which reveals that this was a major screw-up of Captain Walker, eventually leading to massive temporal anomalies centred around the Temporal Ambassador-timeline T'nae after she'd spent decades in the main timeline.
- You Sound Familiar: Lani Minella also started providing the Federation Computer Voice after Majel Barrett died. She also voices Subcommander Mivek, one of the quest givers in the Tau Dewa PVE dailies, and Commander Phillipa Matthias aboard the Enterprise-F.
Admiral D'Vak
- Bling of War: Wears glitzy silver Klingon battle armor instead of a Starfleet uniform.
- Cool Starship: The Odyssey-class starship USS Houston.
- Custom Uniform: Wears the armor of the Klingon Empire's Honor Guard, despite being a starfleet officer.
- Famous Ancestor: That being Lieutenant Commander (retired) Worf, son of Mogh, former security chief of the USS Enterprise-D and Strategic Operations Officer of Deep Space 9, and now a senior Klingon diplomat and high-ranking member of the House of Martok. He's also the step-nephew of Captain Koren, daughter of Grilka, the captain of the KDF flagship IKS Bortasqu'.
- Four-Star Badass: After being promoted to Admiral and forming Omega Force.
- Monster Munch: Not him, but his ship. The Houston is blown away by a Borg Unimatrix's lance weapon in "Hive Onslaught" pretty much just to show off the extra One-Hit Kill attack Cryptic gave them for the STF. He and most of his crew make it to the escape pods in time and are picked up after the battle.
- Reasonable Authority Figure
- Uneven Hybrid: 1/8 human, 7/8 Klingon. He's the son of Worf's son Alexander Rozhenko by his ex-wife B'Enn.
Rear Admiral, Lower Half Tuvok
- Played by Tim Russ
The former security chief of the USS Voyager, now a rear admiral and aiding in the Dyson Sphere alliance. He is also in command of Voyager now.
- Big Good: As far as the Admiralty of Starfleet goes, he's probably among the most Reasonable Authority Figure and most clever.
- Bothering by the Book: His orders come from Joint Command, which means the orders were signed off by Starfleet, KDF High Command and the Romulan Republic. If you won't shut it down, he is under orders to do so.
- But Thou Must!: When you're told that the only way to stop the Dyson Sphere jump capabilities is to open up another Iconian gateway, you can flat out refuse. Tuvok will even tell you that if you don't open it, he will. If you continue being stubborn (and with good reason), he will activate the gateway.
- Ink-Suit Actor: Thanks to Tim Russ allowing Cryptic to use his likeness.
- Nice Job Breaking It, Hero: Thanks to being controlled by the Undine, he's allowed the creatures complete and total access to the Alpha Quadrant. He seeks to make it up through mediating a conference to solve the problem with the Dyson Sphere they recovered.
- Nice Job Fixing It, Villain: He makes up for the above by pulling one of these on Dr. Cooper when he mind probes Tuvok to taunt him. Tuvok extracts the information on the attack and disconnects, leaving Cooper to rage.
- One Bullet Left: When the Undine attack Qo'noS and haul out their own Planet Killer, Tuvok reveals that the Voyager still has one last remaining Nanite Torpedo and hopes it can do the trick. It barely damages it, but it's enough for Shon to pilot the Aquarius through its shields and assault the Planet Killer.
- Recurring Character: The third canon Trek character to do so, and the second to promise to return.
- What the Hell, Hero?: If you provoke Shon/Koren, refuse to shut down the Omega station (and be forced to open the gateway) or try to take out the Voth without using the station defenses. The first time he will override you to prevent the situation from turning back into a shooting war with the Klingons/Federation (with the Republic getting split over it). The second time, his orders are to shut down the station from High Command, meaning he doesn't have to accept your orders on it. And the last one... well he'll do it since there is no rule in the book preventing it.
Captains
Captain Masc P. Taggart
- The Nicknamer: He calls the player his "Number One" and says he picked it up from another captain he served with, suggesting that he served with Captain Picard.
- Sacrificial Lion: Ends up sacrificing his life to save his crew from invading Klingons.
- Shoot the Hostage/Trial by Friendly Fire: Orders the player to lock onto his combadge and fire on his position after he's captured by the Klingons, though he's killed by the Klingon captain before the player gives the order to fire.
- We Hardly Knew Ye: Dies in the first part of the Tutorial.
Captain James Kurland
- Played by Jeremy Randall
Current CO of Deep Space 9 and the USS Defiant. Hands the player their missions during the "Cardassian Struggle" storyline.
- Creator Cameo: Jeremy "Borticus" Randall is one of Cryptic's programmers. After "KURLAND HERE" went
memetic he added it to his forum signature. - Creator In-Joke/Self-Deprecation: Kurland is in charge of the station in the Bajoran system and is possibly a member of the Bajoran religion. Jeremy and his co-host Chris Fisher (who also had a one-shot guest spot as a Bajoran) are not fans of the Bajorans.
- Badass Longcoat: While wearing his formal uniform.
- Big Damn Gunship: Comes to the player's aid in the Defiant twice. Once to aid the player against Klingons seeking to obliterate the Tribble homeworld again in the old version of the Cardassian storyline, and again in "Boldly They Rode" alongside the Enterprise-F.
- The Captain
- Cool Starship: Kurland's secondary command, a Defiant-class starship, remains stationed at Deep Space 9 as she has been since the third season of the television series. Whether or not she is the same as the replacement Defiant introduced in the penultimate episode of Deep Space Nine is unknown, but previous to "The 2800" the Defiant was represented by a Valiant-class.
- The Exile: Briefly, during the Dominion featured series, courtesy of time-shifted Dominion ships occupying the station.
- Failure Hero: Deep Space 9 is boarded and taken over no fewer than four times over the course of the pre-revamp Cardassian storyline (most of these incidents were Dummied Out, leaving just the Dominion occupation in "The 2800"). In the fandom it's a Running Gag almost as much as "KURLAND HERE" is.
- Give Me a Sword: Will not hesitate to pick up a phaser rifle and fight by the player's side when Deep Space 9 is boarded in "Second Wave".
Captain Thelin
- Big Damn Heroes: Rescues the player from certain doom the first time they are attacked by an Undine Tethys Dreadnought.
- BFG: When B'Vat and his men board the Kirk in "City on the Edge of Never", he defends his bridge with a big ol' phaser assault minigun.
- Mauve Shirt: We know his name, we know he's Miral Paris' boss, and we're pretty sure he's still alive. That's about it.
- Put on a Bus: Never seen again after the "Klingon War" storyline, though he gets a mention in "Delta Flight": apparently the Kirk was badly damaged during the events of "Blood of the Ancients" and is in drydock.
- The Worf Effect: The irony of a ship named after James Tiberius Kirk having to be rescued so often is not lost on him.
Captain Akira Sulu
- Cool Starship: He or rather, his Undine duplicate commands the Defiant-class USS Poseidon.
- Famous Ancestor: The Sulus, natch.
- Military Brat: He hated being the son of a legendary Starfleet Family. The Breen attack on San Fran when he was a kid (DS9: "The Changing Face of Evil") changed that.
- Nice Guy
- Number Two: To Admiral Quinn. Has his own in Commander Winters Until he joined the crew of the Enterprise and Commander Burgess.
- Older Than They Look: Sulu is in his 50s. He looks younger.
- The Smart Guy: He coordinates all of the fleet actions for Admiral Quinn including advanced strategies.
- Shout-Out: To AKIRA, George Takei's favorite anime.
Captain Jay Yim
- The Alcoholic: Implied. Starfleet has apparently benched him and he now spends all his time in Club 47 aboard Earth Spacedock before the revamp. These days, though, he's just standing around near the shipyard.
- Ascended Extra: Previously he just hosted the "Tour The Galaxy" event mission. Now he's the CO of the USS Khitomer.
- No Endor Holocaust: Originally the Khitomer's command crew was murdered by the Borg before you even got there. The revamped tutorial revealed Yim was the CO of the Khitomer and the holocaust of the original tutorial never happened.
- Retcon: To being the CO of the USS Khitomer.
- Scars Are Forever: He was badly injured at Vega Colony when his ship was hit.
Captain Harry Kim
- Played by Garrett Wang
Formerly a lowly ensign onboard the U.S.S. Voyager, he's finally moved up the ranks, taking up command of the U.S.S. Rhode Island. He's also the quantum duplicate of the real Harry Kim, who died 34 years ago.
- Clone Angst: He ends up finding the real Harry Kim is still alive and is utterly shocked at it all. However, it's the real Harry who's gone nuts about it. It does not help that the nature of the quantum duplication means that both have equal claim to be the original and real Harry Kim. The only difference is that the Kim who died 34 years ago was from the same side of the duplication as the Voyager that got back home instead of being destroyed in the Delta Quadrant.
- Dude, Where's My Respect?: Averted. Unlike everybody else, Harry is extremely respectful to the PC and treats them like his superior officer, which includes asking them for their options/orders. He'll still add a few of his own, but he'll always do so with 'If I may'.
- Ink-Suit Actor: Modeled after his actor Garret Wang, although intentionally made to look a bit older, due to Wang having barely visibly aged since Voyager.
- Limited Advancement Opportunities: As in the Star Trek: Voyager Relaunch, finally averted after he spent seven gorram years as an ensign due to the insistence of the Voyager writers that there needed to be an Ensign Newbie character for the other officers to talk down to, regardless of whether it made sense anymore or not. The Path to 2409 states that he was security chief of Deep Space K-7 in 2400, and he's now a full-bird captain and C.O. of a starship in his own right.
- "The Reason You Suck" Speech/What the Hell, Hero?:
- Failing the Elite-level Battle of Korfez leads to Harry Kim (in full vocals, no less) telling you that he's disappointed that Joint Command's supposed awesome group of captains couldn't get the job done and that he's gonna hafta go for the bloodier Plan B to save the day.
- He also gives this to the Kobali for reviving the Vaadwaur troops attacking them as Kobali.
- He also gives one to the Prime Directive, pointing out that Kobali for all intents and purposes ARE interfering in Vaadwaur culture by reviving their dead instead of finding another solution to their infertility. The Kobali come to a compromise, which he accepts. He probably wouldn't had he know about the real Harry Kim that they plan to revive as Kobali!
- That little bit does come back to bite him as he does find out about the other Harry and he plans to take them to task over their lies.
- Screw This, I'm Outta Here: According to the backstory, after Harry got back from the Delta Quadrant and rose up the ranks, he planned to just chain himself around the Alpha Quadrant, afraid of getting lost again. He thought otherwise once Tuvok convinced him to join him.
Captain Nog
- Played By: Aron Eisenberg
Son of Grand Nagus Rom and the first Ferengi in Starfleet, he has risen up the ranks and became captain of the U.S.S. Chimera.
- Cool Ship: He flies the prototype Chimera-class starship. That's the 1000-day Veteran ship for subscribers and Lifetime Subscribers.
- Early-Bird Cameo: He was originally added to the game in the Iconian War storyline, and has his largest role in the Victory Is Life expansion, but was also retroactively added to the redone 2409 Starfleet tutorial mission as the first ship to respond to the PC's ship's Distress Call about a Borg attack.
- Ink-Suit Actor: His model is based on Nog's appearance in the last season of Star Trek: Deep Space Nine, appropriately aged-up.
- Promoted to Playable: He's one of several canon Ferengi characters whom the player gets to control in "Quark's Lucky Seven", an homage to the DS9 episode "The Magnificent Ferengi" that acts as a goofy Breather Episode during Victory Is Life.
- Screw the Rules, I Have Connections!: Heavily downplayed. He helps the player character in convincing Qwen to fork over the Krenim artifact by using his status as Grand Nagus Rom's son, but he admits that he was here as Starfleet and that the Grand Nagus staff he used was his dad's second-best.
Captain Thomas Eugene "Tom" Paris
- Played By: Robert Duncan McNeill
The ever-maverick, Tom Paris is now a Captain within Starfleet.
- Fan of the Past: Oh yes. He even peppers his speeches with (in-universe) Shout Outs to 20th century shows and movies.
- Four-Star Badass: Sort of. While he's technically a captain rather than an admiral, he's in command of a small task force and leads from the front with aplomb. In Real Life he'd likely be addressed as "commodore" (which in the modern US Navy isn't an official rank anymore, but rather a title given to a non-admiral placed in charge of a flotilla).
- I Told You So: In "Tales of the War" #18, this was his reaction when Everyone finds out about the info in the temporal shielded computer.
- Ink-Suit Actor: A pretty good facsimile of an aged-up McNeill.
- Military Maverick: His streak of being busted down in ranks has continued even after returning from the Delta Quadrant.
- Noodle Incident: According to his reintroduction blog, he was either (the phrasing is ambiguous) once considered for admiralty, but did something bizarre to get him taken off the list, or like Kirk he was promoted to admiral and then demoted back to captain after something showed he was better suited in that role. The first "Tales of the War" seems to hint that he already was an admiral, but he did something to gladly get him out of the saddle. Even more so, he was at least a higher rank than Quinn was.
- Ragtag Band of Misfits: His "Delta Flight" team, including two smugglers, an Academy washout who got sent to a penal colony, an ensign with a penchant for joyriding and Guroth.
- Speaks in Shout-Outs: Downplayed. His dialogue is by no means completely made up of TV references, but he makes far more than anyone else, to the point where Miral lampshades it before introducing you to him. Justified: one of his character aspects in Star Trek: Voyager was having retro tastes.
Captain Pavel Chekov
- Played by Walter Koenig
Former member of the USS Enterprise and a well-recognized member of the Temporal Agents
- Gratuitous Russian: Lets loose with "Bozhe moy" (Russian for "oh my god") when Scotty appears unexpectedly aboard the Enterprise-J during "Ragnarok".
- Ink-Suit Actor: Has a very good likeness of Walter Koenig, the actor who played Chekov in the original series and subsequent movies.
- Never Shall The Selves Meet: He's forced to hang back for awhile in "Return to Babel" - he doesn't want to explain to his younger self why he's here.
- So Proud of You: His younger counterpart (as well as the rest of the Enterprise crew) compliments you for saving their bacon.
Officers
Lt. Commander Julian Bashir
- Played By: Alexander Siddig
- Babies Ever After: Has started a family with Ezri and now has several children, who live live with them oboard the Aventine.
- Combat Medic: He is a Dominion War vetern afterall and he comes along on several missions where he fights alongside the player and their away team against the Hur'q - essentially giant alien bug monsters..
- Happily Married: Tied the knot with Ezri at some point after Deep Space Nine's finale and have been happily together for roughly 30 years.
- Ink-Suit Actor: Modeled after his actor Alexander Siddig for the most part, although intentionally made to look older, with greying hair and him now sporting a beard.
- Labcoat of Science and Medicine: Wears the updated 2410 Starfleet doctor's uniform as expected rather than the usual Starfleet officer outfit.
Lt. Commander Miral Paris
- Played By: Lisa LoCicero
- Art Evolution: A recent (circa July 20, 2014) update has changed her look to be more Klingon-like (see right), to be more in accordance with her adult appearance from "Endgame". There was speculation about her playing a role in the Delta Rising expansion, but this ultimately didn't happen... only for her to play a role in Season Ten: The Iconian War.
- Artistic License – Military: She's a security officer, so following the game's uniform conventions her divisional color should be red, but instead she wears yellow, which is for operations and engineering personnel.
- Ascended Extra: She only had two appearances in the live-action canon: The day of her birth and a single scene as an adult and Admiral Janeway's Klingon contact in VOY: "Endgame".
- The Bus Came Back: She disappeared from the storyline for a while, despite her purported status as the Kuvah'magh having potential for a plot in Delta Rising (the concept was introduced by a Klingon faction USS Voyager encountered in the Delta Quadrant). Instead she made a joint appearance with her father Captain Tom Paris in Season 10's "Delta Flight".
- Damsel in Distress: All three times she is encountered in the Federation leveling missions. She is kidnapped once, and rescued by the player twice. She comes into her own for "Delta Flight", however, commanding the battlecruiser USS Bern.
- Demoted to Extra: The removal of her entire storyline in the "Klingon War" arc effectively turns her into this with only "Delta Flight" still active.
- Faux Action Girl: During the "Klingon War" storyline. When she appears in "Delta Flight", she proves her chops.
- Generation Xerox: Downplayed. Though she's a security officer instead of an engineering officer, she takes after her mother somewhat in personality, and Tom Paris complains in "Delta Flight" that he could never win an argument with B'Elanna either.
- I Just Want to Be Normal: In her own words in the "Pirate Radio" mission, when asked by the player if she wants "to lead the Klingon Empire to glory":"All I want is to be a good Starfleet officer. For every Klingon who wants to worship me, there is another who wants to kill me. It makes it hard to have anything resembling a normal life."
- Ink-Suit Actor: Her redone model looks like Lisa LoCicero, who played the adult Miral in the alternate future seen in VOY: "Endgame".
- Military Brat: The daughter of two Starfleet officers, at least one of which (Tom) is still on active duty. (B'Elanna's status hasn't been established yet.) She's also an admiral's granddaughter, and comments in "Delta Flight" that almost her entire extended family is either Starfleet or people like Seven of Nine "who might as well be."
- Prophecy Twist: It is said the Klingons would follow in her footsteps before she had made them. Because she was abducted and taken into the past.
- Rank Up: Starts as a Lieutenant in the Klingon War.
- Sci-Fi Bob Haircut: In her appearances in the "Klingon War" episode. She's grown her hair out by the time of her next appearance in "Delta Flight", set the next year.
- Uneven Hybrid: Her mother was half-Klingon, so Miral is a fourth.
The Khitomer EMH
- Played by: Zachary Quinto
An Emergency Medical Hologram running an improvised infirmary on the USS Khitomer during the Borg attack on Vega Colony. Hands the player objectives for part of the tutorial mission.
- Big Damn Heroes: Pulls this, alongside a small fleet's worth of ships when the player is beset by a Borg Cube.
- Demoted to Extra: In Season 8. Most of the EMH's part of the tutorial was cut for the redesigned tutorial.
- Put on a Bus: Neither the Khitomer EMH, nor any other of the same model of EMH, are ever seen again after the tutorial.
Kolez
A Saurian security officer serving on Vega Colony when the Borg attacked. He defends Administrator Willa Post until you arrive to rescue them. He sticks with your crew afterwards.
- Demoted to Extra: After the tutorial he is reduced to a generic bridge officer story-wise, due to the backlash over Romulan players getting stuck permanently with Tovan Khev.
Commander Ethan Burgess
- Played by Jon St. John
Second in Command of Starfleet Intelligence under Admiral Chakotay. Burgess assists in the Doomsday Machine incident and takes command of the Starfleet contribution to Operation: Delta Rising.
- Big Good: He's the main mission giver for Federation characters during Delta Rising.
- Commanding Coolness: For Starfleet Intelligence and Operation: Delta Rising.
- Inter-Service Rivalry: He hates hates HATES Franklin Drake and Section 31 according to his Delta Rising bio. He's rather justified in this lorewise since Section 31 as an organization has no actual official status: they're a rogue group within the Federation military hierarchy, not a legally sanctioned intelligence service.
Lieutenant Commander Kyla VanZyl
- Played by Laura Bailey
Commander Ethan Burgess' right hand girl. A member of Starfleet Intelligence who helps the player stop the Doomsday Machine. In Delta Rising she's been promoted and assigned to USS Voyager under Tuvok.
- Brainwashed and Crazy: In "Uneasy Allies", it turns out she was infected by a Bluegill by the Iconians in order to kill Sela. Thankfully, she's saved thanks to her Trill physiology making her less vulnerable to the bluegills.
- No Name Given: She's initially just called "VanZyl", but her first name is revealed as "Kyla" in "Uneasy Allies".
- Put on a Bus/The Bus Came Back: She disappears from the storyline after "The Doomsday Machine" but reappears aboard USS Voyager in "Mindscape" and "Alliances".
- Rank Up: In "The Doomsday Machine" she's a lieutenant, but by Delta Rising she's had a promotion offscreen.
Emergency Medical Hologram Mk. I "The Doctor"
- Played by Robert Picardo
The ever snarky hologram doctor is back to deal with more problems.
- Become a Real Boy: Or at least get treated as a normal person. Like Data before him, "The Path to 2409" revealed that he went through a hell of a time trying not to be disassembled and be treated as a normal person. There's still a big legal mess going on with the Soong Foundation regarding self-aware holograms like him. Notable that The Doctor himself does have this right already. But other holograms are having issues with this still. Gein, from "What Lies Beneath" noted in his logs the Ferengi didn't care before he went crazy thanks to the Devidians about his well-being. Holo-Leeta seems kinda sad at her job as a Dabo Girl. Also, the Daystrom Institute is in a massive legal battle over the hologram known as "Moriarty" citing his imprisonment is unethical, while Starfleet points out he nearly destroyed the Enterprise-D twice, which is countered by the Institute that he just wanted to be released from the holodeck (which they can do now with Mobile Emitters).
- Earned Stripes / Field Promotion: Near the end of the Vaadwaur arc, he actually gets assigned (temporary) command of a Hierarchy ship and his uniform changes to Starfleet Command colours to match, complete with rank pips on the collar. Aside from the sheer amount of paperwork involved, he seems excited to test out his Command subroutines.
- Ink-Suit Actor: Played With. His in-game model is based on Picardo as the Doctor, but looks considerably less photo-realistic than anybody else who isn't a hologram.
- You Monster!: Is disgusted with the Vaadwaur sending a false distress signal to get you to meet with them. (Worth noting: in Real Life that's considered a war crime.)
Franklin Drake
Played by Adam Harrington
The main member of Section 31 the player encounters. And what seems to be the only cynic in the Federation.
- Complexity Addiction: His plan in the House of Torg arc is stupidly over-complicated considering its objective was "tell Worf that the House of Torg plans to exterminate the House of Martok". Apparently email is Lost Technology in the 25th century.
- Guile Hero: Section 31 seems to have mellowed out a bit since the Dominion War, and Drake, for all his shadiness, is a tremendous help who's mostly on the side of the good guys.
- Jerk with a Heart of Gold: Ever since the events of the previous century, Section 31 has had a deservedly poor reputation which Drake cheerfully embraces. Despite that, he takes care of his operatives and does little (if any) of the evil his organisation is infamous for, though let's not forget that his plan in the KDF storyline resulted in the destruction of several Federation capital ships by the KDF player character.
- Manipulative Bastard: He likes turning the player characters into his own personal catspaws and gets minimum thousands of Starfleet personnel killed to advance his agenda in the KDF storyline.
- Overt Operative. A variant. The circumstances always makes it clear that he's a spy, but he's remarkably open about the fact that he works for Section 31 (the rogue group that is so secret that almost no-one knows it exists) rather than Starfleet Intelligence proper.
- Protagonist-Centered Morality: He sends a false Distress Signal to delay the KDF PC dealing when they get onto his trail faster than he expected, which is a war crime.
- Rugged Scar: Has a big ropy scar on his right cheek for apparently no other reason than that it looks threatening.
- We Have Reserves: Uses Starfleet as his own personal Redshirt Army, getting a Galaxy-class starship and several frigates and battleships destroyed, as well as getting a Starfleet Intelligence safehouse on Qo'noS captured, in the process of putting the KDF player character onto the House of Torg's Evil Plan. But they're just nameless NPCs so it's okay, apparently.
- You Sound Familiar: He shares a voice actor with Kar'ukan.
Citizens
President Aennik Okeg
- Continuity Nod: Okeg is STO's successor to President Nanietta Bacco from Star Trek: Articles of the Federation, who stepped down at the end of her second term in 2392. This differs immensely from the novelverse.
- Invisible President: He appears in The Path to 2409 but doesn't appear in game until the Temporal Cold War arc. He finally had a speaking role in a 2016 story blog titled "In the Purview of Diplomats," complete with an actual in-game screenshot of the character (shown at right), but he's still absent from any actual missions or social maps until the Season 11.5 episode, Temporal Front. He would later go on to host the cross-faction "First Contact Day" anniversary event where players construct and launch model rockets based on the Phoenix, Earth's first warp-capable spacecraft.
- Our Presidents Are Different: He's a President Minority, as the first Saurian ever elected. He also comes off as a President Iron with his Screw Your Ultimatum! rhetoric to the Klingons.
- Reasonable Authority Figure: He certainly comes off this way in the backstory (see below), and is popular enough that he's been able to hold the office for eighteen years.
- Screw Your Ultimatum!: In late 2404 J'mpok gave him an ultimatum to remove all Federation citizens from the Hromi Cluster within three months. Okeg basically told him to go jump in a lake.Okeg: We will continue our explorations of the cluster. We will not uproot Federation settlements that have been in these sectors for decades. You claim you have ancient claims to this region of space. I say that current possession counts for something. We do not want war. But we will defend ourselves.
- Throw the Dog a Bone: After defeating Jaed Maz of Trill and Shad Ona of Bajor in the 2392 election, Okeg gave them both posts in his cabinet.
Dr. Annika "Seven of Nine" Hansen
- Played by: Jeri Ryan
The infamously curvaceous Liberated Borg, now a member of the Daystrom Institute.
- The Bus Came Back: She reunites with the player in "The Measure of Morality", with her ingame design updated to her appearance in Star Trek: Picard. Her Excalbian copy becomes the Arc Villain of the two-part mission.
- Ink-Suit Actor: Like the rest of Voyager's returning characters, she is modeled on her actress.
- Not That Kind of Doctor: Seven is the lead Anti-Borg researcher for the Daystrom Institute.
- Meaningful Rename: While she is still called "Seven of Nine" in-game (for now), her backstory indicates that she now typically goes by her human name, Annika Hansen.
- My Greatest Failure: She blames herself for the Vaadwaur becoming a super power in the Delta Quadrant since she was the one who freed them. Of course, she nor Starfleet had any idea that the Vaadwaur would become a superpower and it turns out that the Iconians had more to do with it than she did.
- Screw This, I'm Outta Here:
- According to "The Path to 2409" backstory, Seven was one of the Voyager crew who tried to warn the Federation of the Borg's renewed threat. When the warnings were dismissed, she quit in protest.
- After showing up in "Broken Circle", "Tales of the War" #18 revealed that Seven transferred away from the team working on the Temporal Warship because the head Krenim was constantly shutting down her concerns.
- The Atoner: She blames herself for the Vaadwaur's rampage across the Delta Quadrant, since she woke Gaul and the first of them from stasis over three decades prior. She then makes it her personal mission to fix the problem.
- What the Hell, Hero?:
- Regarding Starfleet ignoring the Borg threat for 30 years until Vega.
- She tells a scathing "The Reason You Suck" Speech to the Octanti Ambassador Rerrick in "Alliances" should you tell him his hatred has blinded him and allow the Octanti to destroy the Octanti synthetic virus-infected Cooperative Tactical Cube which holds Rerrick's xB brother, Meshk, effectively making Rerrick a Sibling Murderer.
Seven: Ambassador, there is life after the Collective. A life your bigotry has now denied for thousands aboard that cube. I am sorry for your people's losses, but all Borg are not what you think. Perhaps you will reconsider your position in the future... or perhaps the Vaadwaur will finish what the Borg started.- She also gives one to the player in "Revolution" should they decide to finish off a disabled Benthan ship which Commander Eldex claims could jeopardize their mission. Depending on the player's faction/alliance, she'll either berate them for acting against the principles of the Federation or accuse them of behaving dishonorably.
Neelix
- Played By: Ethan Phillips
Formerly The Load and Lethal Chef to the crew of Voyager, now head of a Talaxian colony.
- Big Good: To the Talaxians. They are really thankful for Neelix's help in getting them all set up for their new homeworld.
- Ink-Suit Actor: A pretty darn good replica of an aged-up Ethan Phillips-as-Neelix.
- Only Sane Man: Work-wise, he takes his duties very seriously thanks to his time on Voyager, while the Talaxians under him are simply not used to that kind of discipline.
- Talkative Loon: He likes to ramble, but he gets around to the point that he needs to hit. Eventually.
- You Monster!: Subverted when Gaul guns down Neelix's chef Jolex to get a rise out of the player character. Neelix says he feels nothing for Gaul but pity for his soul.
Ambassador Jiro Sugihara
- Played by: Bill Corkery
A leading Federation diplomat. And a moron.
- "Ass" in Ambassador: Due to apparent incompetence rather than malice. His (chronologically) first appearance in "Turning Point" has him bring T'Nae, as in the Vulcan admiral who hates Romulans, to a diplomatic conference on whether the Federation and Klingon Empire should recognize the Romulan Republic's sovereignty, and follows this by spewing a several THOUSAND word speech to the Romulan PC, even cutting them off. The player is allowed to get out of there 3 pages of dialogue in, but if they stay he blurts out that he's planning on full reunification with the Vulcans and implicitly having the Federation occupy Republic territory. One wonders if the devs just wanted to make the Federation look bad next to the Klingons (who sent the much more competent S'taass), after the Klingons, you know, freaking invaded the Romulan Empire after Hobus (whereas Starfleet lost several ships to Nero providing humanitarian aid). Things go downhill from there until even Captain Shon tells him to shut his trap in the middle of a peace summit. This is especially irritating given that the most well-known Real Life diplomat named Sugihara was a hero who saved thousands of Jews from the Holocaust.
- Shout-Out: Presumably his name is a reference to Real Life diplomat Chiune Sugihara, who saved six thousand Lithuanian Jews during World War 2.
- The Scrappy: One of the most hated characters in the game, due to his long-winded speeches and diplomatic incompetence. This has become a Running Gag among the fans.
- Too Dumb to Live: His long-winded speech in "Turning Point" would be this if the Republic PC actually bothered to pay attention. Talking about how you want to occupy the territory of a rebel faction that is asking you to recognize them is a great way to drive them to your geopolitical enemies—namely, the Klingon Empire.
- Uncertain Doom: He's seriously injured by Ja'rod's forces and left completely helpless when J'mpok fires on Khitomer. If the player doesn't save him, he will be killed by the Mycelial Weapon.
- Wall of Text: His speech in "Turning Point" is several thousand words long.
