Characters / The IT Crowd

Jen Barber
Ich. Bin. Ein. Nerd.

Portrayed by: Katherine Parkinson

  • Accent On The Wrong Syllable: The way she says "COMputer".
  • Acquired Situational Narcissism: When she thinks she's won Employee of the Month and it turns out, everyone just thinks she's dead. Happens again when she actually wins Employee of the Month.
  • All Women Love Shoes: Jen loves shoes so much it's literally all she says until she gets her hands on them, and when she does they literally mangle her feet, putting her in intense pain for the rest of the day.
  • Belligerent Sexual Tension: Has some of this going on with Roy, mostly in series 1.
  • Blatant Lies: Her Establishing Character Moment has her bluffing her way through a job interview with Denholm, even though she is totally clueless about computers and doesn't even pronounce it right! Jen even lampshades it! "I lie, I lie, and I lie! And then I lie some more!" In Season Three, she doesn't even know what IT stands for.
  • Catch Phrase: "TAXI!" (Screw This, I'm Outta Here!)
    • "How DARE you!" is also quite a common phrase for her.
  • Cloud Cuckoolanders Minder: For Moss, Roy and Richmond.
  • Dude Magnet: Has a different boyfriend almost every episode.
  • The Face: She's set up as this in the beginning, anyway, but as it turns out she's almost as weird as the people she works with.
  • Fiery Redhead: Very easily angered and annoyed.
  • Hidden Depths: Her office steadily becomes more and more decked out in cutesy Japanese paraphernalia as the series goes on, an interest that is otherwise not gone into.
  • Informed Deformity: Occasionally stated to be quite ugly, to the point where the closeted gay man she was dating claimed to have only been dating her because she looked like a man.
  • Jerkass: Not nearly as callous as Roy, but she's still an incredibly shallow person who seeks out flaws in other people.
    • Hidden Heart of Gold: She does grow to care lot about Roy and Moss, even turning down a prestigious job offer from another company because they can't cope without her. She also tries to help Richmond become less of a shut-in, even though Richmond is often creepy and unsettling.
  • Looking for Love in All the Wrong Places: Constantly.
  • Nerd Nanny: She takes care of Moss and Roy. In the episode where she leaves the IT department, they start to lose it in less than a day.
  • Nice Mean And In Between: The In-between. She's not as nice as Moss but a bit nicer than Roy.
  • No Periods, Period: Averted. She gets one, then Moss and Roy "synchronise" with her. ...and then the rest of the world's IT workers synch in as well.
  • No Social Skills: Not quite. While she can actually function decently in social environments, pretty much every episode features her walking herself into different awkward situations due to handling them poorly.
  • Not So Different: Despite her insistence that she's a young go getter, she's just as lazy and only slightly more sociable (and even more amoral) than Roy is.
  • Only Sane Man: Comparatively at least, though her outrageous level of tech illiteracy and massive ego frequently push her out of this territory.
  • Otaku Surrogate: Later on in the series after she starts to settle into the IT department, her office becomes covered in Japanese memorabilia.
  • Platonic Life-Partners: Grows into this with Roy over time. While there are a few hints of romantic chemistry, nothing ever comes of it and they instead share what could be called the most normal friendship on the show.
  • Screw This, I'm Outta Here!: see Catch Phrase
  • Small Name, Big Ego: Convinced she's on the verge of a career breakthrough despite spending most of her time bumming around with Moss and Roy and not even knowing how to pronounce the word "computer".
  • Smoking Is Cool: Averted; she is an on-off smoker and complains smoking isn't "fun" like it used to be.
  • The Smurfette Principle: The only recurring female character on the show. Justified in that none of the male characters are capable of maintaining relationships and she herself is shown to seek out rivals in other women.
  • Suddenly SHOUTING!: Very prone to this.
  • Team Mom: Best shown when Jen leaves to pursue another job interview, Moss gets electrocuted and concussed, while Roy becomes shirtless, homeless and forced to live in a box; all in the space of two hours!

Maurice Moss
I like being weird. Weird's all I've got. That and my sweet style.

Portrayed by: Richard Ayoade

  • Adorkable: One look at him is all you need as proof.
  • Ambiguous Disorder: The lack of inflection in his voice, incredible technical ability alongside nonexistent mundane ones and general lack of understanding of normal human interactions put him in this territory. Then again, from what little we see of his mother, he may really just be that coddled.
  • Awesome, but Impractical: The majority of his inventions are incredibly intricate and well-made yet also completely pointless, such as a step ladder for moths to get out of a bath.
  • Becoming the Mask: A recurring problem of his is becoming too dedicated to the roles he has to play, such as when he pretended to be Jen's husband for a high school reunion.
  • Beware the Nice Ones: "I've got a gun! I've got a ruddy gun!!"
  • Bitch in Sheep's Clothing: Nice though he may be, he can be incredibly mean-spirited and petty, most frequently to Richmond.
  • Black and Nerdy: Emphasized by his side-parted afro.
  • Brainy Brunette: Has dark, curly hair and is hands down the smartest character on the show.
  • Breakout Character: Easily the most iconic character from the show.
  • Cloudcuckoolander
  • Collector of the Strange: Moss collects wires.
  • Crouching Moron, Hidden Badass: He's easily the most capable of the trio, though he's also generally clueless.
  • Ditzy Genius: An absolute genius in practically all things technological, a complete idiot in everything else.
  • Drink Order: White Russian. Too bad nobody knows how to make it.
  • Gadgeteer Genius: To an almost absurd degree.
  • Gosh Dang It to Heck!: "Mother-flippin'" seems to be reserved for when he's really mad. When Roy tries to make him to make him say a proper swear word, the worst he can manage is "ploppers".
  • He Cleans Up Nicely: Even with his ridiculous hairdo, Moss is in much better shape than Roy and can generally look very good when in a nice suit, which is commented on by Jen.
  • Heterosexual Life-Partners: With Roy, who he claims to be his wife.
  • Hollywood Nerd: An over-the-top TV nerd providing a nice contrast to the almost depressingly realistic Roy.
  • Innocently Insensitive: Almost always responds to Jen's problems with blunt answers emphasizing why they're her fault while at the same time genuinely meaning to be helpful.
  • Manchild: He is a man in his thirties who acts and speaks like a 4 year-old most of the time, doesn't swear, still lives with his mother and sobs uncontrollably when confronted by bullies half his age.
  • Momma's Boy: He still lives with his mother and remains almost disturbingly close to her.
  • My Beloved Smother: Although he later starts to express an annoyance at her constant intrusions into his life.
  • Nerds Are Virgins: He faints at the mere mention of the word "bra", though he's implied to have had a steamy encounter with a beautiful woman attracted to his skill at quiz games. He also might have slept with Jen in the Season One finale, but it's never made clear, and the office therapist is smitten with him.
  • Nice Guy: While he lacks any sort of tact, he's a far nicer guy than either of his friends.
  • Nice, Mean, and In-Between: The Nice, most of the time.
  • No Social Skills: To a ridiculous degree. Roy seemed to have been the only person he spoke to besides his mother before Jen showed up.
  • Suddenly Always Knew That: occasionally displays extraordinary (like detecting any substance by smell) or out-of-character (mostly, acting cool) skills
  • The Stoic: Beyond raising his voice, he rarely emotes, and his face almost never leaves a completely neutral expression.
  • Token Good Teammate: Though he's still a huge jerk to Richmond, Moss is far nicer than either Roy or Jen.
  • TV Genius: Occasionally builds outrageous inventions out of nowhere.

Roy Trenneman
The same reason I do everything, Jen; to have sex with a lady.

Portrayed by: Chris O'Dowd

  • Accidental Pervert: The time he got stuck under a desk between two women. Notable in that it was one of the few times when he wasn't being a pervert intentionally.
  • All Men Are Perverts: He's willing to spend all of his time with truly despicable and repulsive women so long as he gets to have sex with them.
  • Ambiguous Disorder: In the finale, Roy recounts his girlfriend calling him "artistic" in the middle of an argument. This is discussed after he's hung up on believing that little people can't make coffee. Jen deduces that she'd called him autistic, calling him emotionally colorblind when he uses a cheerfully casual tone of voice when his girlfriend's grandfather dies. His defense is that he wasn't "concentrating".
    "Ohhh. Funerals are sad..."
    • He then has to use spices in his eyes to seem appropriately sad....before laughing his hole off at the grandfather's funeral because his side of the family is comprised of little people. He later delivers an impassioned speech about being more sensitive and in touch with his girlfriend's emotions, completely overlooking and ignoring the fact that she's been pepper sprayed and in immense pain.
  • Anything That Moves: As long as it is female, Roy is willing to sleep with it.
  • Author Avatar: Graham Linehan has confirmed that Roy is partially based off of himself.
  • Belligerent Sexual Tension: With Jen, mostly in series 1.
  • Brilliant, but Lazy: His whole work ethic is to do the least amount of work as humanly possible.
  • Butt-Monkey: Like you wouldn't believe. Roy endures more Amusing Injuries and other such misfortunes than anyone in the whole series. This reaches ridiculous levels in the finale.
  • Catchphrase: "Hello, IT, have you tried turning it on and off again?" He even uses it as an answering machine when he can't be bothered to answer the phone.
    • In at least the first few episodes, he had a habit of saying the wrong thing and then correcting himself—"No, no, that's what I meant!"
  • Cloud Cuckoolanders Minder: For Moss and Richmond before Jen arrived, since he was the most normal one by comparison.
  • Deadpan Snarker: Mostly towards Moss, but Jen gets her share too.
  • Expy: He's a considerably more sociable Bernard Black. Considering both shows are done by the guy who did Father Ted, it can be seen that Linehan favors having annoyed Irishmen as his leads.
    • Graham Linehan stated in an interview that he initially intended for Roy to not be Irish, likely in an effort to avert this, but found Chris O'Dowd's performance too perfect to pass up.
  • Gadgeteer Genius: Shown on occasion; he's created an answering machine that can have I.T. support conversations and a device that allows him to steal vending machine food.
  • Genius Slob: He's not a genius like Moss is, but he's shown to possess a firm grasp on technology when he can be arsed to actually do his job.
  • He Cleans Up Nicely: Looks quite good when he's forced to dress nicely.
  • Heterosexual Life-Partners: With Moss (if anything, he's the husband). Douglas also seems to think that they're this, though Roy is hardly receptive.
  • Hidden Depths: His corner of the office is decorated with items that suggest that he is a fan of underground comics and music, two traits that are otherwise not referenced at any point in the series.
  • Hollywood Dateless: Despite his constant complaining about his romantic life, he's had plenty of girlfriends. His standards are just ridiculous.
  • Jerkass: He's a surly slob who'd much rather slack off and snark than actually do his job. Even when you realize how terrible his job is he still comes off as a massive tool.
    • Hidden Heart of Gold: He's occasionally willing to stick his neck out for both Moss and Jen, and generally always acts genuinely thankful when someone treats him well.
  • Kavorka Man: While he's reasonably attractive, Roy is a lazy, slovenly jerk who seems to have no problem attracting beautiful women. Keeping them around on the other hand...
  • Large Ham: He's quite adept at going off into long winded rants about incredibly minor things and loves to shout.
  • Manchild: Less so than Moss, Douglas and Richmond though still fully apparent.
  • Morality Pet: Moss is more or less the only person who Roy will consistently act kindly towards, and even that isn't guaranteed.
  • My Friends... and Zoidberg: Frequently. Douglas describes the IT department as "A talented young go-getter, a genius, and an Irishman."
  • Nice Mean And In Between: The Mean. Rude, slovenly, cynical and petty.
  • No Respect Guy: Gets stepped on by pretty much everybody.
  • No Social Skills: Much less so than Moss, though Roy still seems to have little idea of how basic societal conventions work. Despite this though, he's shown several times to be capable of handling social situations surprisingly well when he's prepared for them and has something resembling a social life outside of the IT department.
  • Only Sane Man: Trades off with Jen.
  • Platonic Life-Partners: Grows into this with Jen over time. While there are a few hints of romantic chemistry, nothing ever comes of it and they instead share what could be called the most normal friendship on the show.
  • Screams Like a Little Girl: His voice rises to an obnoxiously high falsetto whenever anxious, scared or excited.
  • The Slacker: Will avoid work at all costs. While his job is soul-crushing, it's heavily implied that he was always a lazy good for nothing.
  • Spanner in the Works: He has a tendency to ruin Jen's dates, like tagging along with Phillip when he invited Jen to a musical, attending Peter's dinner party and pointing out his name sounds like "Pedophile", pointing out a guy Jen was dating looked like a magician, crashing Jen's date with Daniel, etc.
  • This Loser Is You: While Moss is a lovable collection of every Hollywood Nerd trope imaginable, the slovenly, deadbeat and angry Roy is a far more accurate portrayal of people who work in IT.
  • Unsympathetic Comedy Protagonist: While Moss and Jen can also be unsympathetic and Roy can occasionally be quite sympathetic himself, he's generally the biggest jerk of the three and more often than not brings his punishments on himself.

Richmond Avenal
...I'm not wearing makeup!

Portrayed by: Noel Fielding

  • Ambiguously Bi: Has (seemingly great) sex with Jen's friend Jessica in one episode, but also has a subscription to Heat magazine, which Roy had earlier (correctly) used to prove that Jen's latest crush was gay due to his interest in it.
  • Butt-Monkey: More so than Roy, which is really saying something. How big of a Butt-Monkey is he? Moss actively and openly hates his guts.
  • The Bus Came Back: Vanishes from the series for a bit because he has "scurvy", but he returns later. note 
  • Chekhov's Skill: His background as top executive of Renholm Industries is what allows the main trio to live comfortably at the top at the end of the series without having to do any work.
  • Cloudcuckoolander: He spends most of his time living in the walls reciting poetry, and apparently has conversations with crows.
  • Comically Missing the Point: Pretty much his M.O. to the point where he's rarely very useful. He's a nice guy at least.
  • Commuting on a Bus / Drop-In Character: Comes and goes as he pleases, though mostly because nobody really cares about him.
  • Drink Order: Subverted. He claims to only drink absinthe, but is perfectly fine taking a Carlsberg instead.
  • The Eeyore: At times; notably in "The Red Door".
    " There's absolutely no point to anything."
  • Embarrassing Middle Name: Felicity.
  • Forgettable Character: Roy, Jen and Moss tend to completely forget about his existence for long stretches of time. It's implied that most people do.
  • The Friend Nobody Likes: Moss and Roy hate him, while the more patient Jen clearly doesn't care much about him and frequently forgets he exists. The crew seems more pleasant towards him later on, especially Roy, but he clearly is a low priority to them. Their friendship is strong enough where he helps the trio head to the top of the company in the series finale.
  • Genius Ditz: The former top executive of Renholm Industries despite his incredible spaciness. Then again, considering what we see of the upper management...
  • Guyliner: He's a walking goth stereotype, after all.
  • He Cleans Up Nicely: Inverted. He's naturally a very attractive guy, but his makeup and clothing make him look like a creep.
  • Hidden Depths: He's a former executive after all.
  • The Load: Never very useful, not like the others give him much of a chance to be.
  • Maybe Magic, Maybe Mundane: It's occasionally hinted that he may actually have become some kind of supernatural vampire-like being through sheer force of moping.
  • Misunderstood Loner with a Heart of Gold: Though he is veryweird.
  • Nice Guy: Even more so than Moss, he's a very kind and supportive friend.
  • No Respect Guy: Garners even less respect than Roy.
  • No Social Skills: Just as bad as Moss in this regard.
  • Perky Goth: He's actually a very nice guy, he just has a terrible habit of talking incessantly about Cradle of Filth (not a real one- that would be horrible!) and depressing everyone around him. Generally, most of his humor is derived from his image as a creepy goth being contrasted by his almost outrageously polite and inoffensive interests.
  • Sixth Ranger: Only sometimes tags along and is otherwise ignored.
  • Sophisticated as Hell: Tells Jen he only drinks absinthe, but happily accepts when she offers him Carlsberg instead.
  • Token Good Teammate: Even more than Moss. He's the most selfless character on the show by far, but this rarely ever does him much good due to his tendency to get totally ignored.
  • Wall Crawl: He's capable of scaling a wall in seconds with relative ease. It may have something to with all the time he spends trapped inside them.
  • What, Exactly, Is His Job?: He just sort of hangs out in the walls.

Douglas Reynholm
Pucker up boys. It's hammer time!

Portrayed by: Matt Berry

Denholm Reynholm
I hope it doesn't sound arrogant when I say that I am the greatest man in the world.

Portrayed by: Chris Morris

Douglas' late father and the original owner of Reynholm Industries in Season 1.
  • Affably Evil: Seems kind enough to his employess but gives off the vibe that he considers himself superior to them, and has been draining money from the pension for quite some time. It's implied he went to Hell, as he briskly pushes Hitler out of view when trying to beckon Douglas to the other side.
  • Bad Boss: Fires the entire fourth floor and current security team because they couldn't work as a team.
  • Beware the Silly Ones: His video message to Douglas, meant to be viewed in private, begins rattling off a startlingly specific and corrupt method to drain money from his company. When Douglas is dying, he sees Denholm waiting for him at what he says is Heaven...then pushes Hitler out of the frame to convince Douglas to come to him.
  • Catchphrase: Has a tendency to say "brilliant!" in the same tone of voice quite a bit.
  • Cloud Cuckoolander: The opening shot of the series is an image of him, which the camera pulls back to reveal is a portrait of himself, while he is doing the same pose in real life. Also laughs at cups of tea, wears earplugs for no reason, and eats an apple for the majority of his video will.
  • Corrupt Corporate Executive: Has had a "suck fund" taking money from the company, set up by an accountant who'd recently been released from prison.
  • Department of Redundancy Department: Has a habit of reusing the same words and phrases in a single sentence, making him sound like he's rambling and forgotten what he meant to say. Even he looks confused by it on one occasion.
  • Driven to Suicide: When the authorities arrive to inquire about irregularities in the pension, he calmly commits a...
  • Disney Villain Death: Asks his assistant to make him a cup of tea, then calmly walks out of the window, plummeting to his death.
  • Hair-Trigger Temper: Immediately calls off his revived friendship with Richmond after the latter calls him by his first name (which he'd invited Richmond to do), re-sentencing him to his position in the basement and calls him a goblin.
  • Hidden Depths: In the final episode of the first series, we see him quickly abandon the crowd he's with in favor of dancing with the I.T. workers, which he continues to do all night. Douglas tells the crew that his father was especially proud of his I.T. department.
  • Jerk with a Heart of Gold: We see genuinely heartwarming moments between him and Richmond in flashbacks, treats his I.T. employees with dignity and remembers their names, and leaves his company to his estranged son, giving him advice on how to get rich off of stealing money from it.
  • Large Ham
  • Pointy-Haired Boss: Unpredictable and frightening to his employees.
  • Self-Disposing Villain: Kills himself in the second season to avoid arrest siphoning money from his company.