Ich. Bin. Ein. Nerd.
Portrayed by: Katherine Parkinson
- Accent On The Wrong Syllable: The way she says "COMputer".
- Acquired Situational Narcissism: When she thinks she's won Employee of the Month and it turns out, everyone just thinks she's dead. Happens again when she actually wins Employee of the Month.
- All Women Love Shoes: Jen loves shoes so much it's literally all she says until she gets her hands on them, and when she does they literally mangle her feet, putting her in intense pain for the rest of the day.
- Belligerent Sexual Tension: Has some of this going on with Roy.
- Bitch in Sheep's Clothing: Generally manages to come off as pleasant and well-adjusted when in the company of her friends, but the second she's away from them she proves to be an incredibly shallow bitch.
- Blatant Lies: Her Establishing Character Moment has her bluffing her way through a job interview with Denholm, even though she is totally clueless about computers and doesn't even pronounce it right! Jen even lampshades it! "I lie, I lie, and I lie! And then I lie some more!" In Season Three, she doesn't even know what IT stands for.
- Catch Phrase: "TAXI!"
- Cloud Cuckoolanders Minder: For Moss, Roy and Richmond.
- Dude Magnet: Has a different boyfriend almost every episode, almost making her a gender swapped Kavorka Man, as she has few particularly attractive qualities.
- The Face: She's set up as this in the beginning, anyway, but as it turns out she's almost as weird as the people she works with.
- Fiery Redhead
- Informed Deformity: Occasionally stated to be quite ugly, to the point where the closeted gay man she was dating claimed to have only been dating her because she looked like a man.
- Jerkass: Not nearly as callous as Roy, but she's still an incredibly shallow person who seeks out flaws in other people.
- Looking for Love in All the Wrong Places: Constantly.
- Nerd Nanny: She takes care of Moss and Roy.
- No Periods, Period: Averted. She gets one, then Moss and Roy "synchronise" with her.
- Not So Different: Despite her insistence that she's a young go getter, she's just as lazy and only slightly more sociable than Roy is.
- Only Sane Man: Comparatively at least, though her outrageous level of tech illiteracy frequently pushes her out of this territory.
- Otaku Surrogate: Later on in the series after she starts to settle in, her office has way more anime stuff in it than Moss and Roy's do.
- Smoking Is Cool: Averted; she is an on-off smoker and complains smoking isn't "fun" like it used to be.
- Suddenly Shouting: Very prone to this.
- Team Mom: Best shown when Jen leaves to pursue another job interview, Moss singes his hair and loses his memory, while Roy becomes shirtless, homeless and forced to live in a box; all in the space of two hours!
I like being weird. Weird's all I've got. That and my sweet style.
Portrayed by: Richard Ayoade
The same reason I do everything, Jen; to have sex with a lady.
Portrayed by: Chris O'Dowd
- Accidental Pervert: The time he got stuck under a desk between two women.
- All Men Are Perverts: He even admits, "The same reason I do everything, Jen. To have sex with a lady!"
- Anything That Moves: As long as it is female, Roy is willing to sleep with it.
- Author Avatar: Graham Linehan has confirmed that Roy is partially based off of him.
- Belligerent Sexual Tension: With Jen, occasionally.
- Brilliant but Lazy: His whole work ethic is to do the least amount of work as humanly possible.
- Butt Monkey: Like you wouldn't believe. Roy endures the most Amusing Injuries and other such misfortunes than anyone in the whole series. This reaches ridiculous levels in the finale.
- Catchphrase: "Hello, IT, have you tried turning it on and off again?" He even uses it as an answering machine when he can't be bothered to answer the phone.
- Cloud Cuckoolanders Minder: For Moss and Richmond before Jen arrived, since he was the most normal one by comparison.
- Deadpan Snarker: Mostly towards Moss, but Jen gets her share too.
- Expy: He's a considerably more sociable Bernard Black. Considering both shows are done by the guy who did Father Ted, it can be seen that Linehan favors having annoyed Irishmen as his leads.
- Genius Slob: He's not a genius like Moss is, but he's shown to possess a firm grasp on technology when he can be arsed to actually do his job.
- Heterosexual Life-Partners: With Moss. Douglas also seems to think that they're this, though Roy is hardly receptive.
- Hollywood Dateless: Despite his constant complaining about his romantic life, he's had plenty of girlfriends. His standards are just ridiculous.
- Jerkass: He's a surly slob who'd much rather slack off and snark than actually do his job. Even when you realize how terrible his job is he still comes off as a massive tool.
- Jerk with a Heart of Gold: Sometimes. He especially cares for Moss, and at one point tries to help him deal with bullies. He's also generally grateful if anyone is genuinely nice to him.
- Kavorka Man: While he's somewhat attractive, Roy is a lazy, slovenly jerk who seems to have no problem attracting beautiful women. Keeping them around on the other hand...
- Large Ham: He's quite adept at going off into long winded rants about incredibly minor things and loves to shout.
- Man Child: Less so than Moss, Douglas and Richmond though still fully apparent.
- Morality Pet: Moss is more or less the closest thing he has to a friend.
- No Respect Guy: Gets stepped on by pretty much everybody.
- No Social Skills: Much less so than Moss, though Roy still seems to have little idea how society actually works. He's shown several times to be capable of handling social situations surprisingly will when he's prepared for them.
- Only Sane Man: Trades off with Jen.
- The Slacker
- Spanner in the Works: He has a tendency to ruin Jen's dates, like tagging along with Phillip when he invited Jen to a musical, attending Peter's dinner party and pointing out his name sounds like "Pedophile", pointing out a guy Jen was dating looked like a magician, crashing Jen's date with Daniel, etc.
- This Loser Is You: While Moss is a lovable collection of every Hollywood Nerd trope imaginable, the slovenly, deadbeat and angry Roy is a far more accurate portrayal of people who work in IT.
- Unsympathetic Comedy Protagonist: While Moss and Jen can also be unsympathetic and Roy can occasionally be quite sympathetic himself, he's generally the biggest jerk of the three and more often than not brings his punishments on himself.
An ill wind is blowing.....
- Butt Monkey: More so than Roy, which is really saying something. How big of a Butt Monkey is he? Moss actively and openly hates his guts.
- The Bus Came Back: Vanishes from the series for a bit because he has "scurvy", but he returns later.
- Comically Missing the Point: Pretty much his M.O. to the point where he's rarely very useful. He's a nice guy at least.
- Drop-In Character: Comes and goes as he pleases, though mostly because nobody really cares about him.
- Embarrassing Middle Name: Felicity.
- The Friend Nobody Likes: Moss and Roy hate him, while the more patient Jen clearly doesn't care much about him and frequently forgets he exists. Roy warms up to him later, though only slightly.
- Genius Ditz: The former second in command of Renholm Industries despite his incredible spaciness. Then again, considering what we see of the upper management...
- He Cleans Up Nicely: Inverted. He's incredibly attractive under all that make-up. Not really surprising, considering who plays him.
- Hidden Depths: He's a former executive after all.
- The Immodest Orgasm: He's the only one to successfully pair off with his date at Jen's dinner party, then in The Stinger, Jessica is heard saying, "Ooh, look at me, 'having an orgasm!'"
- Misunderstood Loner with a Heart of Gold
- Nice Guy: Even more so than Moss, he's a very kind and supportive friend.
- No Respect Guy: Garners even less respect than Roy.
- No Social Skills: Just as bad as Moss in this regard.
- Perky Goth: He's actually a very nice guy, he just has a terrible habit of talking incessantly about Cradle of Filth (not a real one- that would be horrible!) and depressing everyone around him.
- Sixth Ranger: Only sometimes tags along and is otherwise ignored.
- Sophisticated as Hell: Tells Jen he only drinks absinthe, but happily accepts when she offers him Carlsberg instead.
- Token Good Teammate: Even more than Moss.
- Wall Crawl: He's capable of scaling a wall in seconds with relative ease. It may have something to with all the time he spends trapped inside them.
- What, Exactly, Is His Job?: He just sort of hangs out in the walls.
Pucker up boys. It's hammer time!
Portrayed by: Matt Berry
Douglas' late father.