Characters: Nan Quest

The Guests


Our protagonist, Nan is an electronics technician and repairman. She liked to play arcade games as a kid. She is lazy and lets quite a few work orders stack up before she gets to them. She has the ability to hum showtunes. She has no particular strengths or weaknesses.

  • Accidental Pervert: Nan gets a peek of Henry's bare bum from the crack of his door when he went to go change. Subverted by the fact she wanted to do it.
    • And again when she barges in on him changing!
  • Buxom Is Better: (In contrast to Ruby) Early in the game, one player asked whether Nan was wearing a bra or not, to which Weaver replied:
    "Of course Nan's wearing a bra. She needs support when she's on the job."
  • Crazy Memory: The longer Nan stays in the hotel, the harder it is to remember who she is.
  • Ridiculously Average Goat: "Nan never really considered herself in terms of traits like that before. But if she had to choose one she'd probably be known for her ABILITY TO HUM SHOWTUNES. Actually come to think of it Nan isn't really sure what makes her special. Maybe nothing."
  • Incorruptible Pure Pureness: Henry believes her as such, despite her laziness. This makes her an ideal sacrifice.
  • Mama Goat: During one flashback/hallucination, she goes ballistic on her "husband" who is threatening her and her "kids".
  • Mental Time Travel: At certain points, typically when light is created or destroyed, Nan will find herself able to interact with the past by being in the consciousness of a past Nan or being non-present but able to deposit items from her inventory into the past.
  • The Smart Guy: By virtue of being the player character, is usually the fastest one to solve puzzles.
  • Standardized Leader:
  • Weapon of Choice: Improvised rebar spear, and later a lead pipe.


Henry is a Gazelle or something, and might be Nan's boyfriend. He claimed to have gotten into the hotel quite recently when Nan showed up. He was a travelling on business when he had to stop for the night.


Pablo is a more experienced resident of the hotel, he is first seen in possession of a fire axe. He came to the hotel when he was called in to be it's janitor, about ten days before Nan got there. He has been surviving in the hotel since. He is probably a bat.


Another guest Pablo found trapped in the hotel, whom had been there far longer. He taught Pablo much about the Hell Hotel and how to survive it. He was eventually carved apart by the Pilgrim. He's Anderson's son, who turned his back on the law.



Anna is an elevator operator, who came to the hotel in response to a job advert.

  • Action Girl
  • The Atoner: She sees the Hotel as some form of punishment, and definitely believes she deserves to be there, but for what is not known.
  • Heroic BSOD: Her tendency to stare into space thinking of her past misdeeds proves to be quite troublesome.
  • Killed Off for Real: ...Or was she?
  • My Greatest Failure: She feels she deserves to be punished because a family of three died due to her negligence repairing an elevator.
  • Nice Hat
  • Screw Destiny: Even if she thinks she deserves to be punished, she's still going to try to escape.
  • Weapon of Choice: A kitchen knife.


An ex-US Marshall who stopped by to see the recently-constructed hotel. He might be a dog.


A college student who stopped at the hotel overnight on her way home.


A loony, darkness-dwelling fox who honestly believes that the hotel is a free world and a heaven of man's design.

The "Uninvited Things"

The name given to the dark creatures that inhabit the hotel and threaten to kill the guests. Despite the fact that they seem like a similar malevolent presence, they are indeed, not on the same side.


The Padre/Father Velasco

Unlike the other creatures in the building, he doesn't seem very afraid of the light, and he seems to be nearly invincible.

The Pilgrim//Henry

A skeletal equine with a cloak and and severed noose hanging around his neck. He is one of the monsters named by Alan. For more tropes on him, see Henry's section.

The Beast

A huge animal, as black as night, feral and vicious. Cold and unthinking. It lives in the hotel's courtyard, which lies just beyond the windows.



A friendly Pilgrim who is on his journey to receive his blessing from the Father. and has been at the hotel for centuries since.

  • Anti-Villain: Lovable and well-intentioned... Just a bit misguided.
  • The Atoner: Or maybe just serving the ancient native scary deity.
  • Black Cloak
  • My Greatest Failure: [[spoiler;His role Father Velasco's rituals was to kill the father before spirits could overtake his body. Lorenzo, uncomfortable with the act, hesitated until he saw the dark forces seeping out from the father's burlap mask, making the father near unkillable, leading to the nightmare of the hotel today
  • Just Following Orders: Is fine with facilitating the deaths of hundreds because the Father said so.
  • Red Herring: For a long time, was thought to be the Pilgrim. It's actually Henry.
  • Who Wants to Live Forever?
  • The Woobie: Gives off this impression even from the start, then we find out about his role in the sacrificial ritual. He had to watch all these people voluntarily burn to death, some of whom he probably knew well.

The Rats

The small group of vermin that play minor, yet important assistance to the protagonists
  • Dark Is Not Evil: Easily the friendliest creatures so far. Although The Padre detests vermin(what he called his congregation)), actual vermin are rather nice.
  • Due to the Dead: One rat fetches Nan and Pablo food, as thanks for properly disposing of one of their dead members.

Sister Maggie:

A nun in Father Velasco's Parish.
  • As You Know: In part due her Crazy Memory, Nan already knows her name when the first meet, because they've been quartering together to whole year, although this is the first time the player and Nan has seen her.
  • Boomerang Bigot: Jokes about this.
    She ought to be careful, Mag says. She is sworn to chastity and devotion to the Lord. She shouldn't be looking after that young man like she were some schoolgirl. Even if he IS awfully cute.
  • For Want of a Nail: Nan is implied to change the natural course of events by convincing Maggie to visit her mother. This may mean she wasn't there when the Father burnt the parish to death.
  • Married to the Job: Like all nuns. However, she has a certain infatuation with Father Velasco, and her frustration is taken a step further when she feels unable to go home for her mother's passing, since the church needs her
  • Secret Keeper: of Nan's "lusty interests."

The Lightbringer

    Click for portrait 

A mysterious hooded man, encountered by Nan in one of her "travels".