Our protagonist, Nan is an electronics technician and repairman. She liked to play arcade games as a kid. She is lazy and lets quite a few work orders stack up before she gets to them. She has the ability to hum showtunes.
Henry is a Gazelle or something, and might be Nan's boyfriend. He claimed to have gotten into the hotel quite recently when Nan showed up. He was a travelling on business when he had to stop for the night.
Pablo is a more experienced resident of the hotel, he is first seen in possession of a fire axe. He came to the hotel when he was called in to be it's janitor, about ten days before Nan got there. He has been surviving in the hotel since. He is probably a bat.
AlanAnother guest Pablo found trapped in the hotel, whom had been there far longer. He taught Pablo much about the Hell Hotel and how to survive it. He was eventually carved apart by the Pilgrim.Tropes:
Anna is an elevator operator, who came to the hotel in response to a job advert.
An ex-US Marshall who stopped by to see the recently-constructed hotel. He might be a dog.
A college student who stopped at the hotel overnight on her way home.
A loony, darkness-dwelling fox who honestly believes that the hotel is a free world and a heaven of man's design.
The "Uninvited Things"The name given to the dark creatures that inhabit the hotel and threaten to kill the guests. Despite the fact that they seem like a similar malevolent presence, they are indeed, not on the same side.Tropes:
The Padre/Father Velaico
Unlike the other creatures in the building, he doesn't seem very afraid of the light, and he seems to be nearly invincible.
A skeletal equine with a cloak and and severed noose hanging around his neck. He is one of the monsters named by Alan.
A huge animal, as black as night, feral and vicious. Cold and unthinking. It lives in the hotel's courtyard, which lies just beyond the windows.
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A mysterious hooded man, encountered by Nan in one of her "travels".