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The character sheet for Nan Quest.

The Guests

    Nan 

Nan

https://static.tvtropes.org/pmwiki/pub/images/Nan_8434.png
Our protagonist, Nan is an electronics technician and repairman. She liked to play arcade games as a kid. She is lazy and lets quite a few work orders stack up before she gets to them. She has the ability to hum showtunes. She has no particular strengths or weaknesses.
  • Accidental Pervert: Nan gets a peek of Henry's bare bum from the crack of his door when he went to go change. Subverted by the fact she wanted to do it.
    • And again when she barges in on him changing!
  • Badass in Distress: 'Badass' may be stretching it, but she's quite physical when it comes down to it. She has to be saved from Santiago when he attacks her and again later from Henry.
  • Buxom Beauty Standard: (In contrast to Ruby) Early in the game, one player asked whether Nan was wearing a bra or not, to which Weaver replied:
    "Of course Nan's wearing a bra. She needs support when she's on the job."
  • Contrasting Sequel Main Character: Nan, an omnivorous goat girl, to Ruby, a herbivorous bunny girl. Ruby was very thin, while Nan is well-set. Ruby wakes up with no memory and regains it over time, Nan has a backstory that she loses over time. Ruby obtains a strong relationship with the first guy she meets, Nan ends up eventually killing the first guy she meets.
  • The Chosen One: Because she "is not Anasazi," essentially a complete stranger to the situation, she's the only one who qualifies as the Outsider who can banish the dark god.
  • Expy: She serves as this quest's equivalent of Ruby.
  • Featureless Protagonist: Obviously not one of these, but this trope is sorta played with near the end. The Padre accuses her of being essentially an empty vessel with no past, and also implies that what we do know about her character was borrowed from other people, and alludes to her role as the protagonist of an adventure game.
  • Incorruptible Pure Pureness: Henry believes her as such, despite her laziness. This is also why Henry wants to sacrifice her.
  • Mama Bear: During one flashback/hallucination, she goes ballistic on her "husband" who is threatening her and her "kids".
  • Nice Job Breaking It, Hero: When she attempts to destroy the Padre at his inception, she ends up being the one who makes Lorenzo hesitate, causing the whole thing to happen in the first place.
  • Mental Time Travel: At certain points, typically when light is created or destroyed, Nan will find herself able to interact with the past by being in the consciousness of a past Nan or being non-present but able to deposit items from her inventory into the past.
  • Ridiculously Average Guy: "Nan never really considered herself in terms of traits like that before. But if she had to choose one she'd probably be known for her ABILITY TO HUM SHOWTUNES. Actually come to think of it Nan isn't really sure what makes her special. Maybe nothing."
    • The Padre tries to use this against her in the final confrontation, pointing out how little there actually is to her identity.
  • The Smart Guy: By virtue of being the player character, is usually the fastest one to solve puzzles.
  • Standardized Leader: She becomes the driving force of the group, despite her lack of special features.
  • Use Your Head: When unarmed, she resorts to headbutting her assailants. Generally it only serves to buy her some time, however.
  • Think Happy Thoughts: Often tells the others to 'stop being such a downer'.

    Henry 

Henry

https://static.tvtropes.org/pmwiki/pub/images/Henry_8558.png
Henry is a gazelle. He claimed to have gotten into the hotel quite recently when Nan showed up. He was a travelling on business when he had to stop for the night.

    Pablo 

Pablo

https://static.tvtropes.org/pmwiki/pub/images/Pablo_4051.png
Pablo is a more experienced resident of the hotel, he is first seen in possession of a fire axe. He came to the hotel when he was called in to be it's janitor, about ten days before Nan got there. He has been surviving in the hotel alone. He is a fennec fox.
  • Action Survivor: Manages to survive for at least three days without help, and shows enough bravery to attempt to fight dark creatures and survive it.
  • The Atoner: Some sort of variation in Nan's Mind Screw Nightmare Sequence.
    • He feels deeply responsible for the death of his girlfriend and wants to atone for leaving her, eventually leading to his Heroic Sacrifice.
  • Heroic Sacrifice: He kills Lorenzo with a knife to become the new link in the chain, and gladly allows Nan to shoot him dead.
  • It's All My Fault: He blames himself for his girlfriend's death.
  • Mad Artist: A paint splattered canvas is found in his room, and many similar canvases are seen in Nan's Nightmare Sequence. The recurring totem item is a carving of his design.
  • Must Make Amends: His justification during the final scene of the quest.
  • Optional Party Member: The audience elicits to exclude him from the final flashback of the quest. According to Word of God, this helped contribute to his decision to sacrifice himself.
  • Red Herring Mole: Due to Anna's death, he is suspected by Anderson to be the Pilgrim, and Nan's nightmare about him clearly makes him seem shady. He was not at all responsible for Anna's death and remains loyal to Nan to the very end.
  • Slap-Slap-Kiss: Non-humorous example. He was in a relationship with an ill woman whom he often fought with, and after a particularly heated argument he stormed out to cool off. Now, as both of them were poor artists, they couldn't afford her medicines...and when Pablo returns he finds her on the floor, dead from a seizure.
  • Walking Spoiler: Gets harder and harder to talk about him as the story progresses.

Discontinuity

  • Cartoon Creature:
    Nan:"What animal is this" *Shows Pablo a picture of himself*
    Pablo: "..."

    Alan 

Alan

https://static.tvtropes.org/pmwiki/pub/images/alan_29.png

Another guest Pablo found trapped in the hotel, whom had been there far longer. He taught Pablo much about the Hell Hotel and how to survive it. He was eventually carved apart by the Pilgrim. He's Anderson's son, who turned his back on the law.


  • Calling the Old Man Out: In a letter he left for his father.
  • Eyepatch of Power: Wore an eyepatch over his right eye.
  • Posthumous Character: He is already dead by the time Nan arrives to the hotel, courtesy of the Pilgrim.
  • Outlaw: In distant past he was the leader of a gang of outlaws, until his gang was cornered by his father, Anderson. He decides to either flee to the hotel or die in a shootout, depending on whether or not he can manage to find a pen.

    Anna 

Anna

https://static.tvtropes.org/pmwiki/pub/images/Anna_6341.png
Anna is an elevator operator, who came to the hotel in response to a job advert. Anna is a rabbit.

  • The Atoner: She sees the Hotel as some form of punishment, and definitely believes she deserves to be there, but for what is not known.
  • Heroic BSoD: Her tendency to stare into space thinking of her past misdeeds proves to be quite troublesome.
  • Killed Off for Real: Dies by the Pilgrim's knife in his first appearance.
  • My Greatest Failure: She feels she deserves to be punished because a family of three died due to her negligence repairing an elevator.
  • Never Bareheaded: She's always seen wearing a hat.
  • Red Shirt: She's the first to die.
  • Screw Destiny: Even if she thinks she deserves to be punished, she's still going to try to escape.

    Anderson 

Anderson

https://static.tvtropes.org/pmwiki/pub/images/Anderson_4023.png
An ex-US Marshall who stopped by to see the recently-constructed hotel. He is a dog.

    Kim 

Kim

https://static.tvtropes.org/pmwiki/pub/images/Kim_8410.png
A college student who stopped at the hotel overnight on her way home. Word of God says she's a Pika

  • Body Horror: The left side of her face and left shoulder is either burned or turned into blasted flakes by the Padre. She can't feel her shoulder or left face anymore, indicating the damage is nerve deep. She gets better, though.
  • Conspiracy Theorist: She comes up with some wild explanations to what the hotel is and why they are there. They continue through the story, including her plan to stop the Padre.
  • Fountain of Youth: Like Santiago, she gets rewarded for her survival by becoming a child in the year 2009.
  • Jerkass: Sometimes.
  • Non-Action Guy: She's shown the least amount of physical ability of the group.
  • Opaque Lenses: Her most notable physical trait is that she's drawn with a pair of glasses that obscure her eyes. It's only rarely, like page 548 that she's shown without them.
  • The Smart Guy: Through her words. As party members dwindle, she settles into The Heart through her actions instead.
  • Static Stun Gun: Use a taser. Henry later steals it from her and uses it to knock out Nan.
  • Turn the Other Cheek: Her plan to stop the Padre is the kneel before him and ask for forgiveness for her sins. She isn't, but she manages to escape with her life and Body Horror.

    Santiago 

Santiago

https://static.tvtropes.org/pmwiki/pub/images/Santiago_2476.png
A loony, darkness-dwelling coyote who honestly believes that the hotel is a free world and a heaven of man's design.

  • Above Good and Evil: As he sees it, the Hotel allows everyone to be this.
  • Affably Evil: Well, just as long as you don't piss him off.
  • Attempted Rape: Tried to rape Nan in the church. It is hinted at by the author, however, that he is physically incapable of doing that, and the whole attack was orchestrated by Henry, so it was supposed to fail anyway.
  • Cloud Cuckoolander: He's an eerie version of this.
  • The Corruption: This is strongly hinted towards.
  • Evil Is Not Well-Lit: Subverted, since every time he is seen he's in some sort of light. Except when he isn't.
  • Expy: An eccentric, Ambiguously Evil fox with a Slasher Smile, just like Red. Somewhat averted since he isnt actually a fox.
  • Hazy-Feel Turn: Regardless of whether or not he's a good person, he pays his debts.
  • Fearless Fool: According to him, it's how he's survived.
  • Fountain of Youth: Like Kim, he gets rewarded for his survival by becoming a child in the year 2009.
  • Groin Attack: When he attacks Nan, she kicks him down there, only for him to be unaffected. It's implied he was castrated by his father.
  • The Idealist: At least a very twisted version.
  • Lean and Mean: His ribs are starting to show due to malnutrition
  • Loves the Sound of Screaming: Once defined it as "lovely".
  • Mad Artist: As a contrast with Pablo, he is a mad pianist instead of a mad artist. His arrangement, instead of causing tragedy, is inspired by it.
  • Must Make Amends: His justification for his actions for the final scene of the quest.
  • Optional Party Member: The audience is given the chance to leave him behind for the final scene of the quest and take Pablo instead, which they don't take.
  • Slasher Smile: Constantly.
  • Take Me Instead: Pablo and Santiago get into an argument concerning who will allow themselves to be killed to seal off Naaloqomvi. Pablo ends up taking charge.
  • Terrifying Rescuer
  • Think Nothing of It: Actually, more of a Berserk Button, really:
    "He didn't do it for HER. He did it because HE wanted to.
    He tells Nan not to EVER thank him.
    "

The "Uninvited Things"

The name given to the dark creatures that inhabit the hotel and threaten to kill the guests. Despite the fact that they seem like a similar malevolent presence, they are indeed, not on the same side.


    In General 

    The Padre 

The Padre

https://static.tvtropes.org/pmwiki/pub/images/ThePadre_6403.png

A formidable creature resembling a priest wearing a burlap mask over his head. Unlike the other creatures in the building, he doesn't seem very afraid of the light, and he seems to be nearly invincible.

His true name is Father Francis Velasco. He conducted a ritual in which 466 Anasazi souls were sacrificed for the sake of banishing a God of Evil named Naalogomvi, though the ritual was botched due to Lorenzo's hesitation to finish him off at the end, leading to a piece of Naalogomvi to possess him and for Velasco to be transformed into the creature now known as The Padre.


  • The Atoner: A possible explanation for his annotation of the Bible, and his specific interest in Nan. Turns out his actions were entirely for the greater good, and he and his congregation willingly sacrificed themselves to prevent catastrophe.
  • Big Bad: He's the main antagonist of the story and the most persistent of Nan's foes.
  • Death Seeker: When the evil is finally expelled from his body, leaving him vulnerable, Velasco tells Nan to end the nightmare once and for all. She obliges.
  • Demonic Possession: Due to Lorenzo's hesitation to finish him off, Velasco was possessed by a piece of Naalogomvi. Lorenzo claims that Velasco is no longer inhabiting his own body, which is not entirely true, but he isn't in control.
  • Evil Is Burning Hot: He catches fire in his first appearance, it doesn't bother him at all. There's also the bit where he burned his entire congregation alive.
  • Evil Is Deathly Cold: Even though summer was approaching, Velasco was always so cold...
  • Expy: His nature as a voiceless Implacable Man with links to an Eldritch Abomination makes him one to Ace.
  • From Nobody to Nightmare: Not that he had a choice.
  • Humanoid Abomination: Humanoid in shape, but definitely something much more due to being possessed by Naaloqomvi.
  • Implacable Man: He is virtually unstoppable. Being set on fire just seems to make him angry.
  • Nightmare Face: When he finally removes the burlap mask off his head to speak, it looks positively not friendly.
  • Painting the Medium: Speaks in an unusual, spaced-out font; see The Voiceless below to see it in action.
  • Sanity Slippage: Caused by prolonged exposure to the cold, storms, and vermin, apparently. Worse, those "vermin" were the indigenous people back in the 19th century. And he burned them. Turns out he had an entirely valid reason for for this, and his congregation let themselves be scarified willingly.
  • Sinister Minister: A monstrous creature resembling a Spanish priest, and who was one himself long ago.
  • The Voiceless: For most of the story he appears to be this, but he does speak towards the end.
    ”N o.You won’t be remembered.”
  • Walking Spoiler: Elaborating on the Padre without spoiling the story is difficult due to his strong connection to the narrative.

    The Pilgrim 

The Pilgrim

https://static.tvtropes.org/pmwiki/pub/images/ThePilgrim_6815.png
A skeletal equine with a cloak and and severed noose hanging around his neck. He is one of the monsters named by Alan.

He is not actually one of the Uninvited Things, but Henry in disguise, who is killing other guests in an attempt to meet his family again.

  • Black Cloak: Wears one which obscures his body, save for his skull and hands.
  • Dark Messiah: The Pilgrim wants others to embrace death as if it were a service to God. Or maybe he just wants his family back.
  • Dem Bones: Exploited. He's actually just a squishy gazelle, but uses the costume to make people assume he's an invincible skeleton. It works, too — players occasionally made suggestions that would have actually worked, such as strangling him with his own noose, only to be shot down by other players saying something to the effect of "He's a skeleton, are you crazy?"
  • The Dragon: It is implied he has this sort of connection to the Padre. He is eventually revealed to instead be an Outside-Context Problem.
  • Evil Laugh: The generic dark and hollow "HA HA HA".
  • Expy: It looks like the animal version of Death.
  • From Nobody to Nightmare: He's actually Henry.
  • Human Sacrifice: His goal is to sacrifice people to the Padre, believing it will bring his family back. It becomes evident that Nan is to be his latest victim.
  • Humanoid Abomination: As one of the Uninvited Things who takes a humanoid shape. Until it's revealed it was all a farce.
  • Nigh-Invulnerable: Is unfazed when Nan's rebar sword pierces his skull. It's later revealed that the skull's a mask, so the rebar missed his actual face.
  • Outside-Context Problem: Doesn't have anything to do with the Padre or the events that caused the whole mess. He's just another victim of the hotel who decided to take matters into his own hands.
  • Painting the Medium: His speech doesn't ever have quotes or speech tags, making it much more striking and intimidating.
  • Skull for a Head: Sports an equine skull for a head. It's not real.

    The Beast 

The Beast

https://static.tvtropes.org/pmwiki/pub/images/TheBeast_2129.png
A huge animal, as black as night, feral and vicious. Cold and unthinking. It lives in the hotel's courtyard, which lies just beyond the windows.

  • Big Damn Heroes: During the final confrontation, Nan lets the creature in as she is cornered by the Padre. The Beast goes right for the Padre, attacking the evil deity possessing him, forcing it out of his body, and renders him vulnerable.
  • Eldritch Abomination:
    They stab it with their steely knives,
    But they just can't kill the beast
  • Eyes Do Not Belong There: Eyes are scattered across its form unevenly.
  • Living Shadow: It resembles an enormous animated shadow with eyes.
  • More Teeth than the Osmond Family: It has several maws filled with sharp teeth.
  • Large and in Charge: Subverted — There is no unity within the Uninvited.
  • Mind Hive: It's implied to be a collective of the 466 souls killed in the Padre's ritual, hence why it sides with Nan in the end.
  • Names to Run Away from Really Fast: It's named The Beast and it's by far the most feared of the Uninvited.
  • Orcus on His Throne: Seems content to sit in the courtyard while only looking through windows to freak Nan out, though it does invade the hotel itself in a few occasions.
  • Your Size May Vary: He's been as large as a hallway, and big enough to blot out the stars.

Others

    Lorenzo 

Lorenzo

https://static.tvtropes.org/pmwiki/pub/images/lorenzo_9370.png
A friendly pilgrim who is on his journey to receive his blessing from the Father. He has been at the hotel for centuries since.

  • The Atoner: When Nan encounters him in the modern day, he's trying to make up for his failure in finishing the ritual.
  • Black Cloak: His clothes are made up of one.
  • Death Seeker: He tells Nan in no uncertain terms that she needs to kill the Padre, then himself, to properly seal away the evil god that inhabits the hotel. He ultimately reveals that one of Nan's friends has to kill him first, and then Nan has to kill the killer. Pablo takes it upon himself to do the deed.
  • My Greatest Failure: His role in Father Velasco's ritual was to kill the Father before an Eldritch Abomination could overtake his body. Lorenzo, uncomfortable with the act, hesitated until he saw the dark forces seeping out from the Father's burlap mask, making the Father near invincible, leading to the nightmare of the hotel today.
  • Just Following Orders: Is fine with facilitating the deaths of hundreds because the Father said so. To be fair, the ritual almost worked, and the sacrifices were entirely willing, to prevent something from entering the world that could end it if left unchecked.
  • Red Herring: For a long time, was thought to be the Pilgrim. It's actually Henry.
  • Sealed Good in a Can: He sealed himself in the burnt shrine in order to keep Naalogomvi weakened, as he has a piece of it within himself.
  • Watching Troy Burn: He was 'the stranger' in the ritual, not someone to be sacrificed, not Anasazi.
    And he watched as they burned. He wishes he could say God took mercy on them. That he eased their pain. But they suffered. And he watched.
  • Wham Line: A couple.
    "On that day, the Father called in his entire congregation, even from nearby towns. And he burnt them alive. But when the doors closed, they knew what was going to happen. Because he told them. They welcomed it."
    "John 6:53. Truly I say unto you unless you eat the flesh of the son of man and drink his blood you have no life in you".
  • Walking Spoiler: He's crucial to the backstory of the hotel and the Padre, so talking about him invokes a lot of spoilers.
  • Who Wants to Live Forever?: He's been trapped in the burnt shrine since 1828, unable to leave and not allowed to die until the Padre dies first. He's clearly not too happy about his situation.

    The Rats 

The Rats

https://static.tvtropes.org/pmwiki/pub/images/ratnanquest.png

The small group of vermin that play minor, yet important assistance to the protagonists. Word of God confirmed later on that they are the souls of the native Hopi people who perished during the fire.


  • Dark Is Not Evil: Easily the friendliest creatures in the hotel. Although The Padre detests vermin (what he called the native Americans on his congregation), actual vermin are rather nice.
  • Due to the Dead: One rat fetches Nan and Pablo food, as thanks for properly disposing of one of their dead members.

    Sister Maggie 

Sister Maggie

https://static.tvtropes.org/pmwiki/pub/images/sistermaggie.png

A nun in Father Velasco's parish.


  • As You Know: In part due to her Crazy Memory, Nan already knows her name when the first meet, because they've been quartering together to whole year, although this is the first time the player and Nan has seen her.
  • Boomerang Bigot: Jokes about this.
    She ought to be careful, Mag says. She is sworn to chastity and devotion to the Lord. She shouldn't be looking after that young man like she were some schoolgirl. Even if he IS awfully cute.
  • For Want Of A Nail: Nan is implied to change the natural course of events by convincing Maggie to visit her mother. This may mean she wasn't there when the Father burnt the parish to death.
    Anon: SOULS ABSOLVED: 1
  • Married to the Job: Like all nuns. However, she has a certain infatuation with Father Velasco, and her frustration is taken a step further when she feels unable to go home for her mother's passing, since the church needs her.
  • Secret-Keeper: Of Nan's "lusty interests."

    The Lightbringer 

The Lightbringer

https://static.tvtropes.org/pmwiki/pub/images/TheLightbringer_8435.png

A mysterious hooded man, encountered by Nan in one of her "travels". He is a predecessor of Father Velasco who attempted the same ritual as he did, serving as the Lightbringer who would be killed by the Outsider of his time.


  • Ambiguous Situation: He is never encountered again after Nan speaks to him, leaving his fate uncertain.
  • Badass Boast:
    I am the not the first. I am not the last. I face the darkness. I walk in death. I welcome it. And in death I will find salvation. I am he who wears the crown. I am he who sparks the cleansing flame. I am the herald of the dawn. I am the lightbringer.
  • Death Seeker: He basically tells Nan that she's meant to kill him, and advises her to be thorough.
  • Good Scars, Evil Scars: He has what seems a triple scar on his face.
  • In the Hood: Wears a hood through most of his conversation with Nan.
  • Light Is Not Good: In the words of a commenter, "We should keep in mind that even Lucifer was once an angel." That being said, according to the information from Lorenzo about the sealing ritual, the Lightbringer is a willing sacrifice to seal away Naaloqomvi, so it's quite possible that he's actually a good guy. This is later confirmed in the Q&A.
  • Names to Run Away from Really Fast: Well, well, doesn't his title sound familiar?
  • Painting the Medium: The scenes with him are entirely colored.
  • The Chooser of the One: In the past, he chose someone to kill him in order to fulfill the ritual of redemption. Nan relives that person's memories during one of her "travels".
  • Tomato in the Mirror: He is a goat too.
  • Walking Spoiler: His appearance introduces concepts which would become extremely important later on in the story.

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