"Yeah, I couldn't possibly be right about anything. I'm wearing a nametag."Retail
— Marla Masters
is a comic strip created by Norm Feuti (also the creator of Gil
). Set in a fictional store called Grumbel's, it's a satire
of the world of minimum-wage department store jobs.
The strip centers around an assistant manager (later promoted to store manager) named Marla Masters. While she's a good boss, she can't stand the bureaucratic nonsense set by the corporate offices, the intolerant and abusive customers, the ditzy and spacious employees, and the stigmas associated with retail workers. Other than that, she likes her job.
Marla is most often seen working alongside Cooper, a stock boy with a sarcastic wit, geeky tastes and a dim outlook about his job; Val, an aspiring writer and encouraging friend of Marla's who wants her to move onto bigger and better things; and Stuart, the store manager who sucks up to his superiors, follows every rule to the letter, and is a generally ineffectual boss
Feuti has written a book based around Retail
, called Pretending You Care: The Retail Employee Handbook
. "This Is So Bogus My Head Hurts", a collection of the strip's first year, is available here
Provides examples of: