Soul-Sucking Retail Job
fast food McJob or the low level office job. The store is filled to brim with merchandise reaching up to the fluorescent light ceiling, annoying consumption-crazed customers and of course, dozens of overworked, underpaid disgruntled employees. This is where dreams of a successful career go to die, right into the discount bin. The New Job Episode will often focus on one character working in such an environment (if he doesn't become a Burger Fool) and then subsequently finding out being a grocery store or local Wal-Mart employee is not as easy as it looks. Alternatively, the fiction will sometimes focus on those poor souls that have already been working there for years (such as in Clerks or Employee Of The Month) and will give the viewer an inside look at life behind the counter. Either way, as this is Truth in Television, having this job is certainly no fun. Between the obnoxious customers who think "the customer is always right" is Serious F***ing Business , the horrible music and the tyrannical management, quitting or getting fired is sometimes the only way out. If the store is making peoples lives miserable outside the store as well, it's a Predatory Business.
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- Retail is all about the world of retail jobs. Namely, how much it sucks.
- Clerks was one of the first films to really explore life behind the counter and expose retail life as the godforsaken Crapsack World it's always been.
- A more comedic upbeat example is the Super Club store in Dane Cook's Employee of the Month where the employees are still very competitive and haven't completely had their spirits crushed. However the in universe rival chain Maxi-Mart plays this trope straighter than straight.
- In the movie The Wrestler, Randy the Ram is miserable working in the back room of a grocery store. However, when he's temporarily moved up to the deli counter, he starts having fun working with customers. Ultimately, he rejects this ordinary existence for his self-destructive but more glamorous wrestling persona.
- The main character of Funny People sees his day job in a supermarket deli as one of these. His co-worker, an ex-convict who feels lucky just to have a shot at an honest living, sees it in a much better light.
- Ted in Ted gets a job in one of these places, though the negative aspects are largely omitted in favor of Ted's Wacky Fratboy Hijinx.
- Shaun has one in Shaun of the Dead. He clearly doesn't enjoy his job. The biggest condemnation of it comes in the ending when the news reports that zombies make ideal retail workers.
- A&P has Sammy see the A&P as this. He quits when he wants to enjoy the higher life.
- Nevada: The main character works in a big bookstore where employees tend not to last long and those who do have given up any hope in life.
- Pretending You Care: The Retail Employee Handbook was written by a poor soul who spent too long working at such places for poor souls who are working at such places. (and was written by the same person that does the Retail strip mentioned above)
- Are You Being Served? The Ur-Example, full stop!
- Sam and his friends on Reaper spend as much time dealing with the incompetent management and obnoxious customers of The Work Bench as they do chasing down escaped damned souls. It's a toss-up which job is worse.
- Not a huge superstore, but just as soul-numbing to Granville would be Arkwright's little corner store in Open All Hours. The revival, Still Open All Hours reveal that he now owns and runs the store just like Arkwright.
- Eric and Red both work at such a store for some time in That '70s Show. Unlike most examples, since the show is set in the 1970's they do not have an expectation of suckiness, since it has not permeated popular culture yet. Red manages to get himself hired as management instead of working as a cashier, and winds up as Eric's supervisor.
- Used in one episode of Leverage, where the team tries to take down a Wal Mart ripoff (notably, the chain itself is too big even for them, so they settle for stopping this one branch from opening and destroying the town's economy). One elderly diabetic employee was continually forced to work through his breaks, with predictable consequences. Eliot snaps and nearly beats up his boss, calling him a bully.
- Lois's job at the Lucky Aide drugstore in Malcolm in the Middle is portrayed as this.
- Minotaur In A China Shop has the title's minotaur character trying to fetch breakable china for customers while contesting with clumsy awkward controls. When the minotaur has broken too much merchandise, he goes into an Unstoppable Rage.
- Billy vs. SNAKEMAN has the Retail minigame, where you man a small store and have to deal with dozens of horrible customers, with the goal of checking as many of them as possible out while keeping your rage from going past your limit (at which point you rage out and kill the customers, getting your pay docked as a result).
- One of the main characters of Paul Southworth's Krazy Larry works at the superstore "Everything But Walnuts", a giant store that carries literally every imaginable product except walnuts, first as a clerk, and later, as their mascot "Nonuts The Ferret". Ironically, he finds this job after quitting his old Burger Fool job. He actually enjoys the mascot part of the job more because even though it involves him standing outside naked with only a censorbar over his crotch and getting pelted with rocks by passing cars, its still better than dealing with the soulcrushing drudgery inside the store.
- Shortpacked! takes place in one of these - granted, the employees are more a Ragtag Bunch of Misfits, but their boss, Galasso, is a case of Small Name, Big Ego personified.
- Between Failures is about a bunch of twenty-somethings trying desperately to find some meaning and happiness in their lives while trapped in retail. Thomas is probably the most driven to do so, mostly as a way of fighting against a far deeper well of depression and anomie than probably anyone else in the store.
- The website Not Always Right has countless tales from retail workers who live this trope
- This trope is the basis of the "Retail Robin" meme.
- Domics' YouTube channel often has "Re-Tales" segments based on real life experiences he's had with belligerent and stupid customers when he worked at a department store.
- Then there's Customers Suck, a web forum to exchange stories and sympathy. Sections include several for stories about customers, "Cursing out Coworkers" (to vent about peers), and "Morons in Management" (getting the latest nonsense from those above off one's chest).
- Superstore USA from Family Guy certainly qualifies.
Go fuck yourself. Go fuck yourself. Go fuck yourself.
- Also from Family Guy, "Stewie Griffin: The Untold Story", Stewie is dismayed to discover his future self is a lowly electronics clerk instead of an Evil Overlord.
- One episode had a Cut Away Gag involving Vice President Dick Cheney as a Walmart greeter.
- In Dan Vs., Dan tries to get revenge on Gigundo-Mart which literally has everything in bulk.
- Pay Day from Daria is this, especially to Andrea, who swears Daria and Jane to secrecy about her employment.
- Mega-Lo-Mart from King of the Hill qualifies. Filled with incompetent clerks with poor customer service skills. Hank had to work there when being laid off from Strickland Propane when Mega-Lo-Mart temporarily sold propane and was supervised by the dim-witted Buckley.
- Wal-Mart (sorry, Sprawl-Mart) is portrayed this way in The Simpsons episode where Homer gets a job there. There is no chance for advancement, the employees are locked in at night, Homer has to work overtime without pay (otherwise he would be falsely accused of being an illegal Mexican immigrant, and deported to Mexico) and chips are implanted in their heads. Sadly, except for the chip and the false accusation thing, all of these things have occurred at Wal-Mart, although are not true of all their stores. However the employees there freely loot the store at night, even Homer who hijacks a forklift.