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Dr. Eva RosaleneOne of the two main recurring characters of the series. She is a Senior memory traversal agent for the Sigmund Corporation.
- Batman Gambit: She hoped that even though she was moving River out of Johnny's memories, he'd still subconsciously want to meet her again and find a way to reintroduce her. She was right.
- Deadpan Snarker: Often offers dry witticisms in response to much of Neil's joking around.
- Green Thumb: The second minisode mentions she misses her garden, implying she grows one.
- I Did What I Had to Do: Her defense for moving River—her legal contract is to get Johnny to the moon, and River is one of the obstacles in the way of that.
- Not So Above It All: In "Finding Paradise", Neil attempts to take a shortcut in making their patient happy - literally drawing a smile on his face with a marker. When Eva sees this, she expresses her disapproval... before putting one on his face with a red marker, as Colin's lips aren't black.
- Red Oni, Blue Oni: The calm, collected Blue to Neil's Red.
- Straight Man: To the more goofy and impulsive Neil. Eva is in contrast level-headed and tries to reign him in.
- The Spock: She prioritizes fulfilling her contract above sentiment, even if that means gambling with Johnny's memories of River.
- Vitriolic Best Buds: With Neil. They argue and clash a lot, but when she thinks he's in danger she tries to order him to save himself, only for him to angrily rebuke he's not leaving her. It's clear that deep down they do care about each other.
Dr. Neil WattsOne of the two main recurring characters of a series. He is a technical specialist for the Sigmund Corporation.
- The Friend Nobody Likes: He cultivates this reputation amongst his colleagues at Sigmund, by being aloof, difficult, and an all-around gadfly. Though his coworkers don't seem to dislike him too much as several were slightly disappointed that he opted to skip the Christmas party.
- Iron Butt-Monkey: In "Finding Paradise", he's on the receiving end of a lot of slapstick, including one Fission Mailed sequence. But since it's all a simulation, he's not actually getting injured.
- Jerk with a Heart of Gold: He tries his best to hide it, but Neil clearly cares about his job and his patients.Neil: I don't know about you, Eva, but I took this job to help the geezers die happy!
- The McCoy: Contrasting Eva, he protests her plan to remove River from Johnny's memories because, even though it's giving him what he wanted by letting him go to the moon, it's still not the right thing to do.
- Milking the Giant Cow: It may be hard to see due to the small sprite, but he does enjoy making dramatic hand gestures.
- Opaque Lenses: Whenever he isn't hamming it up, his glasses rarely show his eyes. When acting goofy they cross over into Opaque Nerd Glasses.
- Scary Shiny Glasses: Neil invokes this on purpose due to his Hammy tendencies.
- Sad Clown: Has hints of this. He's a Deadpan Snarker who loves injecting levity into even the most serious of moments, but behind the mask, it's clear he's not a happy man. There are indications he is not on speaking terms with his family, he appears to have few - if any - friends outside of work (Eva pointedly asks him when was the last time he had dinner with anyone other than himself), and he is strongly hinted to be addicted to painkillers.
- Screw the Rules, I'm Doing What's Right!: When the full truth about Johnny's past is revealed, he protests against Eva altering Johnny's memories by removing River from the equation despite that it is a part of the job that they are contracted to do and therefore legally obligated to perform. He believes that Johnny is better off with his original memories with River, instead of a new set without her that he will never be able to fully comprehend the true meaning of.
- Secretly Dying: Might be. It all depends on how you interpret the implications of the painkillers and little hints like not having full HP in the squirrel fight, and a momentary dimming when he is the only one on screen at the end.
- Vitriolic Best Buds: With Eva. They argue and clash a lot, but when she thinks he's in danger she tries to order him to save himself, only for him to angrily rebuke he's not leaving her. It's clear that deep down they do care about each other.
Dr. Roxanne WintersA technical specialist working for the Sigmund Corporation. Energetic and bubbly, yet extremely capable, she is considered one of Sigmund's top employees. Partners with Dr. Robert Lin. First introduced in the To the Moon Minisodes, she plays a much larger role in Finding Paradise.
- Beneath the Mask: Proves that she's her ditzy personality doesn't extend to her competency when she confronts Neil over the modifications he's made to the Memory Transversal machine - instantly her carefree nature fades away and she becomes extremely serious.
- Bunny-Ears Lawyer: Despite her somewhat ditzy personality, she is an extremely competent technician.
- Catch-Phrase: "Okie Dokie Pocky Loki!"
- Genius Ditz: Is slightly scatterbrained and speaks in a somewhat childish manner, but is extremely good at her job.
- In-Series Nickname: Usually goes by "Roxy". Neil calls her "Rox", instead.
- Odd Couple: Is paired up with the stern and serious Robert Lin. Despite having polar opposite personalities and occasionally bickering with one another, they generally work well together and are considered to be Sigmund Corp's best employees.
- We Can Rule Together: When she discovers Neil's modifications of the memory machine, he offers to bring her and Lin in on his (as of yet unrevealed) plan - somewhat surprisingly, they agree.
Dr. Robert LinA memory traversal agent working for the Sigmund Corporation. Stern and serious, Lin is a man of few words. He is proud of his work and takes it very seriously. Partners with Dr. Roxanne Winters. First introduced in the To the Moon Minisodes, he reappears in Finding Paradise.
- Odd Couple: His partner is Dr. Roxanne Winters, a skilled-but-slightly-ditzy technician.
- Only Sane Man: Given that he is partnered with the more free-spirited Dr. Winters and frequently winds up interacting with Neil, he often plays this role.
- Right Behind Me: Expect him to show up behind Neil whenever the latter starts complaining about him.
- The Stoic: Lin is known for his stern and serious nature.
Episode 1: To the Moon
John H. "Johnny" WylesThe patient of episode 1. He is a dying old man whose final wish is to go to the moon. He does not remember his motives for it, but the doctors later find out.
- Amnesiac Lover: He doesn't remember his and River's actual first meeting.
- Angsty Surviving Twin: The angst isn't particularly prominent, which is understandable given that he doesn't remember his twin brother any longer, but what angst there is it's justified, given that he's been groomed into being a replacement for his brother.
- Hidden Depths: It turns out he has some very good reasons for his love of the weird and unique.
- In-Series Nickname
- Likes to be called Johnny even as an old man.
- His mother also uses the nickname "Joey", ostensibly after his grandfather. It's actually the name of his dead twin brother, who she may actually believe he is.
- Parental Substitute: Seems to become this to his caretaker Lily, and her two children.
- Repressed Memories: He took Beta Blockers, which wiped out the memories of the first few years of his life, including the existence of his twin brother and his first meeting with River.
- Trademark Favorite Food: He is frequently found eating pickled olives. He actually hated them when he was a kid, but started eating and acquiring a taste for them when his brother, who loved them, passed away.
- The Un-Favourite: Young Johnny believed his mother favored his brother over him. Given that she apparently has a breakdown following Joey's death and comes to believe that Johnny is Joey, he might be right.
- Unlucky Everydude: Poor Johnny just can't seem to catch a break. He loses his brother — and all memories of him — in early childhood; his own mother seems to love his brother more and uses him as a Replacement Goldfish following Joey's death; the girl he loves turns out to have Asperger Syndrome, making their relationship a challenging one, particularly as it pertains to communication; and despite his best efforts River refuses medical treatment for a fatal illness late in her life so that they can afford to watch over their dream house.
- Wistful Amnesia: Despite the fact that he forgot his first meeting with River, it kept affecting him on a subconscious level throughout his entire life; most notably it is the reason why he has the strange longing to go to the Moon that starts the plot.
River E. WylesJohn's wife who passed away a few years ago from an illness which she declined treatment for.
- Ambiguous Disorder: Heavily implied to have Asperger Syndrome, like Isabelle (who even uses the word "neurotypical" to describe Johnny).
- Fiery Redhead: Inverted. Introverted. And a redhead.
- Hidden Depths: Her behavior at first seems random, bordering on nonsense. As the game progresses, the reasons for it become much more clear.
- Important Haircut: When she suddenly cut her Rapunzel Hair short, it turned out to be an attempt to remind John of the time they spent together as children, when she had short hair, and which he could not remember.
- No Social Skills: Due to her Asperger Syndrome.
- Rapunzel Hair: In her 30s-40s, before she cuts it.
- Shrinking Violet: Gets mistaken for one due to her autism.
- Soap Opera Disease: All we know about her illness is that she made a ton of origami rabbits—apparently referring to the rabbit hit by a car at her wedding—before becoming bedridden with something expensive and ultimately fatal. It's not even clear if it was a physical disease or something along the lines of Death by Despair (or both).
- Tomboyish Ponytail: As a young adult.
- The Quiet One: Deconstructed as her psychological state is explored and she's revealed to be a Misunderstood Loner with a Heart of Gold for whom Hope Springs Eternal.
LilyJohn's caretaker whom he hired in his old age.
- Widow Woman: Her husband was a soldier and died in the line of duty sometime before the game's event.
TommyLily's son. He does not like turtles.
SarahLily's daughter. She aspires to become a professional ice-cream taster.
Nicolas "Nick"John's high school friend, whom he has been keeping in touch with even in his later years.
- Lovable Jock: In High School, he was athletic, competitive, and would often poke fun at Johnny. However, there was no real malice behind anything he did, and Johnny only expressed annoyance at Nick dragging him off to Art class, which Nick loved but Johnny hated.
Isabelle "Izzy"John's friend. She claims to have the same condition as River but had chosen since young to approach it in a different way.
- Becoming the Mask: She, too, is heavily implied to have Asperger's, but of a less severe degree than River. In her younger days, she became an actress in order to help her appear more normal by acting on the stage. But this also caused her to act and pretend both on- and off-stage to be "normal", which eventually made her "forget" her real self. She claims her "normal" persona is what she used during her career as an actress, but not really her real self.
Joey WylesJohn's dead twin brother whom he could not remember the existence of due to the excessive consumption of Beta Blockers.
A Bird Story
The BoyThe main character of the story, the boy is a young child who lives predominately by himself, only receiving contact with his parents through notes they leave him each day.
- No Name Given: In A Bird Story, at least.
- Unreliable Narrator: The story is told through his POV, so the Imagine Spots and reality blend together.
The BirdA bird found by the boy being attacked by a badger. He rescues it and nurses it back to full health.
- All Animals Are Dogs: The boy teaches the bird to play fetch, although it isn't easy, as the bird continually tries to run away with the paper plane, or at one point, dunk it in the water, and use it as a boat!
- But Now I Must Go: A rare heartwarming example, as the bird eventually leaves to return to its family/friends, and when it returns to see the boy one last time, it is accompanied by another bird.
- Pet Baby Wild Animal: To the boy, who adopts it after he finds it being attacked by a badger.
- Ridiculously Cute Critter: In an interesting take on the trope, it isn't the bird's appearance that makes it so adorable, it's his actions.
- Shoo the Dog: Near the end of the story. It does come back to see the boy one last time though.
The VetA vet whom the boy goes to visit to help bandage and repair the bird's broken wing.
- Big Bad Duumvirate: She ends up working together with the teacher to retrieve the bird near the end of the story.
- Hero Antagonist: She's the main antagonist of the story, but only because the boy perceived her that way. All she's trying to do is take in the bird so she can protect it.
The TeacherThe boy's teacher, who doesn't like him very much.
- Big Bad Duumvirate: She works with the vet to take the bird back at the end of the story.
- Literal Metaphor: In the second class scene, she literally kicks him out of the classroom.
- Sadist Teacher: Probably not, but the boy certainly seems to think so.
Episode 2: Finding Paradise
Colin ReedsThe patient of episode 2. Another dying old man, his wish is vaguely to fix any regrets in his life, but he wants his memories of his family to be intact.
- Unreliable Narrator: As in A Bird Story, and particularly in his earlier memories due to his over-active imagination. Colin himself admits that he used to have trouble distinguishing fantasy from reality.
- When You Coming Home, Dad?: Much of his childhood and adolescence was marred by the fact that his parents were too busy with their respective jobs to ever really be there for him.
Sofia ReedsColin's wife. Initially against Colin's wish to use Sigmund Corporation, she eventually relents as his time comes closer.
- Defrosting Ice Queen: At first she's rather cold, though still polite, towards Rosalene and Watts, but eventually acknowledges that they're simply here to do their jobs.
Asher ReedsColin's son.
FayeWhen traveling to Colin's childhood, Eva and Neil found that he had a childhood friend named Faye to accompanied him throughout his early years.
- Animal Motifs: With birds, actually sprouting wings at one point and some key moments with her being punctuated with the bird sounds. It's implied she's at least based on the bird Colin befriended in A Bird Story.
- Guardian Entity: Colin created Faye to cope with his loneliness, and as such she feels responsible for protecting Colin from emotional harm, effectively making her this. The reason why she begins fighting Eva and Neil is because she believes that their intervention in Colin's mind will do him more harm than good.
- Not-So-Imaginary Friend: Well, actually the twist is that she is an imaginary friend. The problem is that Eva and Neil are facing her on her home turf, namely inside her creator's mind, which gives her both a great degree of autonomy as well as the ability to attack them.
- Unlucky Childhood Friend: Subverted. Eva and Neil thinks at first that she is this; they theorize that Colin's feelings of regret stems from choosing Sofia over her and distancing himself from her. Turns out that they are wrong; she was created by Colin as a way of coping with his immense feelings of abandonment and loneliness. When he met and befriended Sofia, he wasn't alone any more and therefore had no more need for an imaginary friend to compensate.
- Virtual Ghost: The ending of Episode 2 heavily implies that Neil has managed to preserve Faye, or at least a copy of her, for some unknown purpose.