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The Player Character
The Player CharacterThe police detective whom player controls.
- The Ace: Many of the characters, police and otherwise, are quite impressed by the player character's abilities, and remark upon them.
- Adventure Duo: The player character always work together with another team member to investigate the various murder cases.
- Eagle-Eye Detection: Possessed by your character in-story, and it's also a necessary tool for players to accurately find the hidden items in various scenes.
- Hello, [Insert Name Here]: Well, the name is not really customisable in-game, but the PC has no Canon Name, and would be referred to by the actual player's Facebok account name.
- Heroic Mime: Everybody talks to the player character, addresses him/her by name, offers him/her gifts of food or clothing, gives orders to him/her, flirts with him/her, cusses him/her...and your character never says a word (that's shown on-screen, at least) in response, although character reactions show that the main character is intelligent and not above teasing.
- The Main Characters Do Everything: Zigzagged. The player character investigates crime scenes, interviews witnesses and suspects, pieces evidence together, and collects fingerprints and DNA samples. Deeper analysis of said evidence — fingerprints, chemical substances and DNA samples — is usually done by the coroner, forensics or tech experts of the PD, who are naturally more qualified to do that sort of thing, and they don't go around conducting interviews of witnesses or suspects the way most CSI-related series would do. However, there are also times where the player character is asked to "match" fingerprints and even biological molecules and chemical substance with the database because it would take the other team members (you know, the experts) "too long" to analyze.
- Repeating so the Audience Can Hear: As the player is a Heroic Mime, dialogue with the partner characters is usually this.
- Silent Snarker: The player character is a Heroic Mime, but judging how sometimes their partners say something like "Oh, I know that face, [player name]. Stop it.", it seems the player character is quite a Deadpan Snarker just by making a facial expression.
- Undying Loyalty: The player is on the receiving end of this a lot, particularly from the department they're working with and even from traitors such as Frank Knight or Angela Douglas.
- The Unfettered: In-universe, the player character is not moved by threats, lies, or attempted bribery, nor is he/she ever distracted from duty.
- Virtual Paper Doll: You can make your character avatar male or female, and adjust their hair, facial expression, and clothing as you see fit. Some hairstyles, facial expressions, and clothing accessories can be unlocked when you level up to a certain extent, some have to be purchased with in-game coins (which you earn from each crime scene you investigate), and others are gained as rewards for finishing the side-quests associated with each case.
The Grimsborough PD
A detective in the Grimsborough Police Department who is assigned to work with your player character from the start of the game.
- Bad Liar: In one side-quest, while retrieving a hooker's lost purse, Jones convinces you to go through it to make sure it's really hers. Later, when the woman asks Jones if her purse was searched, he tries to deny it...but she calls him out on lying, while saying that a woman can know when her stuff's been searched.
- Beard of Sorrow: After Chief King's suicide, Jones grows some stubble for a few cases.
- Big Eater: He especially likes hot dogs, but he'll jump for hamburgers and pastries as well, and he's always eager to attend functions with buffet lines. His appetite is lampshaded in Case 31, during a discussion about the annual Dog Pageant:Jones: Dog Pageant Day! I've been waiting for this for weeks! They says the buffet is sublime, all the best cooks participate!Chief King: ...Jones, do you ever think of anything else besides eating?
- A reporter in the University further lampshades this by asking the player if Jones thinks about anything else other than eating. He's not amused.
- Brainwashed and Crazy: In Case 41, he gets briefly hypnotized by the Rorschach Reaper into nearly killing the player character.
- Butt Monkey: Usually whenever garbage or sewers are involved.
- The Cameo: Even after Grimsborough ends, little pictures and doodles of Jones can be seen, and sometimes even collected. There's even a picture of Jones in the Bureau's break room.
- Covert Pervert: Expect him to suck up any compliment given to him by a beautiful woman, or to make an excuse to go see a pretty female suspect.
- Cowboy Cop: Usually exhibits shades of this whenever Tony Marconi or other known criminals are involved. In Case 11, it results in Marconi's lawyers filing a restraining order against him.
- Crazy-Prepared: In Maple Heights, he brings his uniform when he's normally wearing civilian clothes. Even on a golf course.
- Deadpan Snarker: Falls into this from time to time. For example, when confronting food critic Tobias Sharp over a bottle of wine the latter refused to pay for during a side-quest in Case 15:Jones: Mr Sharp, we analyzed your wine. And I'm not in fact surprised you drank the entire bottle...this wine was perfectly good!Sharp: What are you saying? It's insane! I refuse to pay for a bottle of corked wine!Jones: Would you rather come with us to the police office? There are some comfortable cells if you need one, but I'm afraid the food isn't great.
- Defective Detective: Jones isn't a bad investigator, per se, in spite of your player character's growing skills overshadowing his own at times. However, he reveals at one point that his obsession with his work prompted his ex-wife to suggest he go for therapy, and then she eventually left him because the job was putting incredible strain on their marriage.
- Doom Magnet: The game's plot is to investigate homicides, but people tend to die when Jones goes somewhere in his off-time. Whether he's taking the player out to eat, going to a football game, invited to a wedding, someone's going to end up dead by the end.
- Exhausted Eye Bags: He wasn't sleeping well after Chief King's suicide, and spends most of his appearance in the Airport district with dark rings under his eyes.
- Expressive Hair: Only when he's surprised, but it stands on end like a cat's.
- Heroic B.S.O.D.: He breaks down in Case 21 after finding and identifying Rachel Priest's remains.
- Hot-Blooded: At least once a case, Jones is shown with a flushed-red forehead and storm clouds over his head.
- Implied Love Interest: He gets very bothered over Rachel Priest. He's practically beside himself with worry when her cameraman says she's disappeared and is utterly devastated when she dies. Nothing explicit is ever stated, though, because, again, she dies.
- Last Name Basis: Everyone refers to him by his surname. In fact, his full name isn't revealed until Case 26.
- Loony Fan: Face paints himself when watching football.
- Manly Tears: Jones is crying with pride when the player character finishes the Grimsborough cases and is going to Pacific Bay.
- Perp Sweating: Is good at this. It doesn't work all the time, though, at least not against the more hardened crooks you and he interrogate.
- Precision F-Strike: It's censored, usually, but if someone has to swear in Grimsborough, it's Jones.
- The Resenter: To the player character, as hinted by the Rorschach Reaper.Rorschach Reaper: You wouldn't know about being brilliant, would you, Officer Jones? (player's rank and name)'s dog, always following, always praising, always failing...It's unbearable, isn't it? Living in (player's rank and name)'s shadow, being endlessly scolded for failing to meet their standards...So much frustration, Officer Jones...It has to stop, hasn't it? It can't go on forever, it has to stop now. Now and forever. And there's only one thing to do. The right thing.
- Shipper on Deck: For Alex and Cathy.
- Spiky Hair: His hair actually sticks straight up at the front. In his more realistic picture in the game's start-up loading screen, his hair displays little spikes from front to back.
- Staircase Tumble: At the end of Case 41, he gets a head injury resulting from this right before the killer's arrest. Or so he thinks; see Ramirez's entry below.
- Sweet Tooth: While Jones's Trademark Favorite Food is hot dogs, he'll eat most anything, especially sweets. When brought cookies by Margaret Littlewood, his sprite is usually double-fisting them.
- Why Did It Have to Be Snakes?: Jones is never enthusiastic about hunting for clues in garbage or sewers, always insisting that you be the one to take on such assignments instead. Naturally, in Case 11 King orders Jones to be the one to dive for clues in a sewer...and while Jones finds nothing in the sewer-water, you manage to find clues while staying nice and dry.
The head of the Grimsborough PD's forensics laboratory, she analyzes different clues for trace evidence and helps you identify unknown substances that come up during investigation.
- Advertised Extra: Among the cast of Grimsborough, she appears the most frequently in promotional images, aside from Jones. But while she does have A Day in the Limelight moments, she plays no major role in the overall season's arc, and makes less significant contributions compared to Cathy or Ramirez. Of course, this may be because of her much bigger role as the Bureau's scientist.
- Berserk Button:
Grace: I can't believe someone did this! Killing a harmless dog, the monsters!Jones: They've also killed a human being...Grace: Yes, of course, that's tragic too. But the poor dog, what did it have to do with human feuds?!//
- Harming dogs is a no-no with her. Witness her response to Case 31's murder, which also included the death of the victim's dog:
- When her boyfriend gets flagged as a suspect during the University arc, Jones was feeling nothing but dread when she finds out.
- The Bus Came Back: After disappearing after Grimsborough, she's mentioned as a replacement coroner for the Bureau after Angela is found to be a SOMBRA mole. When reached in Antarctica, she is a coroner in addition to providing lab work, filling in while Lars is spending time with his daughters.
- Cleavage Window: Not in the game itself, but in one of promotional images◊ for Facebook Anniversary Sale.
- A Day in the Limelight: Case 48 has Grace accompany your player character in solving the case, since Jones is being kept busy with a multitude of complaints against him for rudeness to Maple Heights residents (and being pulled from the case due to it being too serious for him). Grace gets the chance to wear an outfit very similar to Jones' usual getup.
- Eagle-Eye Detection: Given that her job is a trace evidence analyst, being sharp-eyed and catching minuscule details are part and parcel of her job description.
- Fiery Redhead: Her fiery part is full-blown shown when her fiancee become one of her suspects in one case.
- Friend to All Children: She's good in handling and talking to children, such as Isaac Hersberger and Sarah Mills.
- Heroes Love Dogs: Grace is an animal lover in general, but she especially likes dogs. Consequently, she doesn't react well when she learns that a lost puppy, which you recover during your investigations in a side-quest in Case 6 and which she later adopts, was being trained for dog-fighting.Grace: They're monsters! Look at how this puppy has been abused already! No wonder it ran away!
- Hot Scientist: Her design is quite attractive and her good looks are clear even in her standard attire.
- Never Heard That One Before: Gets this in Case 7, and not for the first time.Jones: You really are amazing, Grace!Grace: As if I hadn't heard that joke a thousand times before. (blushes) But thank you, silly.
- Offscreen Breakup: When the player encounters her in Season 3, Grace has broken her engagement to Luke Harris in order to pursue her research ambitions.
- Science Hero: Comes with the territory of being a forensic analyst.
The Grimsborough PD's medical examiner, his main role is to outline how the victims of each case died.
- The Coroner: The Chief Medical Examiner of Grimsborough PD, who conducts autopsies on the victims' bodies and analyzes murder weapons.
- Deadpan Snarker:
Nathan: I've got several things for you. Dan was stabbed in the stomach with a sharp object, probably a knife. From the angle of the wounds, I can tell you that your killer is left-handed!Jones: You can't seriously see that from a gash, can you?!Nathan: (raised eyebrow) I wouldn't work here if I couldn't.
- One example, during Case 4:
Nathan: Thanks for the puzzle, guys. It's the first time I get a bomb victim on my table!
- Another example from Case 13, after Nathan's just finished his autopsy of a victim of a bomb attack that severed both of the man's legs:
- Eagle-Eye Detection: Given how even tiny details can be vital in figuring out how someone died, it makes sense that he's so good at spying even minuscule details.
- Last Minute Hookup: The season finale reveals that he's started dating Harper Stone, the snake trainer from Case 50.
- Nature Lover: Nathan is clearly a nature freak. Not only is he a member of a local botanic club, he enjoys babbling about plants and animals while talking about autopsy results.
- Nightmare Fetishist: He sees absolutely nothing wrong with keeping a piranha as a pet. Keep in mind, said piranha was one of a batch that had just eaten a person.
- The Profiler: Plays this role in Case 15, while describing how the victim died and what type of person might do it.Nathan: The interesting thing is, your victim was tied up post-mortem. It's as if the killer wanted to subdue her even more. As if killing her hadn't been enough. You're probably looking for someone who felt humiliated by Aileen. Someone who wanted to regain control over her.
- Real Men Wear Pink: He's a member of local botanic club Orchids Fanatics, as shown here◊.
- Smart People Wear Glasses: The glasses part is obvious, since they're part of his sprite's wardrobe. Given that his job requires medical training and he can even profile the killers based on what he sees about the corpses, the smart part is also fairly clear.
The head of the Grimsborough PD's digital forensics team, he helps you to analyze tapes, camera imagery and footage, and computer hardware.
- A Day in the Limelight: Replaces Jones as the player character's partner in case 37, because he's more familiar to the Sci-fi related stuffs involved in the case.
- Adorkable: His reaction to Catherine King's request for him to dance with her in Case 41 sells it.
- Fanboy: He's a big fan of the Ripper Jade doll - er, action figure series. He's also quite hyped about the Beyond the Void radio series, hosted by Alcott Milton. Also dresses up as Captain Simple when going to a comic convention.
- Gadgeteer Genius / Mr. Fixit: A lot of his job involves extracting data from broken electronics.
- Insufferable Genius: Comes across this way from time to time. For example, when you bring him a clue for examination in Case 15:Alex: Don't you have more of a challenge? My brilliant mind is wasted on such trifles as shopping bags and credit card numbers!
- The Lab Rat: The Head of the Digital Forensics and Tech Analyst of the Grimsborough Police Department who happens to be a gamer and comic Geek.
- Nice Guy: Catherine King targets him because of this, as she specifically says she just wants to dance with this kind of man at her prom ball.
- Official Couple: He and Cathy are officially together by the final chapter of Grimsborough.
- The Smart Guy: Though his specialty is technology and electronic equipment, Alex is a generally intelligent person.
- Techno Babble: A mild case, since he's a technology expert explaining said technology to people who typically just have basic knowledge of using it.
Chief Samuel King
The police chief of the Grimsborough PD, he usually chides Jones while praising your player character's efforts - though he's not above flipping out on both of you.
- Badass Grandpa: Starting with the Maple Heights arc, he decides to come out from behind his desk and get back into the field, if only so he can see firsthand what your player character's investigative skills are like. Of course, he couldn't have gotten where he is in the Grimsborough PD by just sitting behind a desk, so...
- Benevolent Boss: On a good day. On one occasion, when Ramirez is utterly freaked out at the idea of a ghost haunting the area, King takes Jones' suggestion and sends Ramirez on a brief leave of absence.
- Big Good: He's the chief of the Grimsborough Police Department. Ultimately subverted in Case 51 in which he is found guilty of the murder of Adam Bentley.
- By-the-Book Cop: On one occasion, when Jones bitterly admits that the evidence is pointing in an unfavorable direction, King advises him that you have to follow what the evidence says, notwithstanding.
- Cool Old Guy: He's not above giving a good-natured wink to show he's especially pleased with your performance.
- Da Chief: On a bad day, and usually toward Jones for being "lazy" and for overstepping his bounds as a cop. King's a lot more reasonable to your player character, who he describes as being better able to keep a cool head, though on one occasion, he threatens to assign both of you to work under Ramirez if you don't wrap up the case more quickly.
- Drill Sergeant Nasty: Whenever he perceives Jones to not be working hard enough on a case.
- Jumping Off the Slippery Slope: He becomes increasingly irritable and unreasonable during the elections period in Maple Heights, and easily flies the hook whenever the Mayor is involved. Finally culminates in him killing Adam Bentley on the Crimson Order's behalf.
- Mission Control: He's usually the one to give you and Jones the directives on new cases and advise you where to go when the two of you get stuck.
- Overprotective Dad: He's very protective for his granddaughter, Cathy, and gets very irate when he found out that Alex is trying to take her out for a date. It gets Played for Drama in later cases, where it was revealed that he committed suicide after being convicted for Adam Bentley's murder to protect her, since the Crimson Order would execute her if he got arrested.
- Porn Stache: Has a very prominent mustache that fits the trope description perfectly. It fits with his position of authority.
- Reasonable Authority Figure: He'll listen to suggestions that your player character gives (outside the script) concerning how to proceed on a case.
- Silver Fox: He's quite handsome for an older man.
- Sugar and Ice Personality: Usually your player character gets the sugar, while Jones gets the ice.
- Team Dad: Looks after the best interests of his team and is well-liked and respected by all of them.
Officer Eduardo Ramirez
A beat cop with a fairly timid disposition and a rather bad reputation for screwing up.
- Agent Mulder: Believes in the existence of ghosts, zombies and monsters of legend.
- Berserk Button: Anyone who tries to hurt the player faces the wrath of his frying pan, even a hypnotized Jones and the prison warden Milton Grimmes, the district killer.
- Beware the Nice Ones: He might be polite to a fault, be constantly nervous about handling rough-looking suspects, and overall be a bumbling cop, but get him sufficiently aggravated and...well, just look at his response to a quarrel between barber Joshua Kempe and customer Curtis Newman over lice on the barber's scissors, in a side-quest in Case 10:Kempe: I carefully clean my scissors after every client. If Curtis here has got lice, it's definitely not from me and my scissors...Newman: Don't try that one on me, old man! Lying comes to you as naturally as breathing! Now you better hope your bones are not as weak as your lies!Ramirez: (thoroughly pissed) EVERYBODY CALM DOWN RIGHT ABOUT NOW!
- Big Damn Heroes: When Jones and the player character head off to arrest Milton Grimmes, Ramirez follows them without them knowing it, and then saves the day by bashing Grimmes over the head with his frying pan.
- The Bus Came Back: Returns in Pacific Bay as a private detective.
- Butt Monkey: Just about everybody takes him as a verbal punching bag or a convenient target for insults.
- Celeb Crush: He has a huge crush on pop star Lola Vallez, and gets very enthusiastic to accompany the player whenever Lola needs their help.
- Idiot Ball: The most frequent carrier, doing things such as telling the wrong people facts about the case, dropping or damaging evidence and as a private detective, thinking that dressing as a giant fruit is inconspicuous.
- Loser Has Your Back: On the few occasions when Jones is indisposed as your partner.
- Nervous Wreck: He was visibly intimidated by Marconi, to the point that he repeatedly gets Marconi's name wrong.
- Nice Guy: Ramirez is easily the nicest member of the team despite being the Butt Monkey likely because he knows they really don't mean any harm.
- Police Are Useless: He's the main reason the Grimsborough PD's cops are looked down on by the populace, usually by way of mishandling forms or other important evidence.
- Secret Secret-Keeper: Shared with the player character, for the fact that he had to whack Jones on the head with a frying pan to stop him from shooting the player character while under the Rorschach Reaper's mind control. Jones assumes his injury is from falling down some stairs, and neither you nor Ramirez bothers to correct him.
- Spanner in the Works: He's a bumbling officer whom no one takes seriously, but has thwarted two villains' plans to take out the player (which might have ended pretty badly for our main character if not for Ramirez).
- The Rorschach Reaper didn't count on Ramirez whacking a hypnotized Jones with a frying pan to rescue the player character.
- He also does the exact same thing to the leader of the Crimson Order, saving the player character and Jones yet again.
- Wide-Eyed Idealist: He refuses to believe that not everyone can be truly good at heart.
Recurring Characters in Grimsborough
Judge Olivia Hall
A very stern member of the local judiciary, who appears at the end of the different cases to pass sentence on the convicted killers.
- Black Boss Lady: Well, she's black, she's the judge in charge of Grimsborough's courthouse, and she's a woman.
- The Judge: Obviously.
- Perpetual Frowner: Judge Hall is not one to smile. Considering the city where she works, it's hard to blame her.
- Reasonable Authority Figure: She can be very hard on unrepentant or defiant criminals. On the other hand, she's willing to show some leniency if convicts were of previous good character and are truly remorseful about their actions, and if the circumstances of the crime that led them to her courtroom can be reasonably explained in their favor.
Catherine "Cathy" King
Chief Samuel King's grand-daughter, Cathy is a university student who often pose as a hacker called "The @rtist". She is also Alex's girlfriend.
- Digital Avatar: Not exactly a digital avatar, since she communicates directly with the team using a video chat, but Cathy uses a black hood and a mask to represent her @rtist persona.
- Expressive Mask: The @rtist's mask. While usually bearing an impassive expression, the mask is also capable of smirking◊ or looking nervous◊.
- In the Hood: The @rtist wears a black jacket with a hood, both in person and as a virtual avatar.
- Invisible Parents: It is implied that Cathy was raised by her grandparents, but even though her late grandmother is mentioned as a semi-important plot point ( Her death is related to Chief King's ties with the Crimson Order), nothing is ever said of her parents.
- Official Couple: She and Alex are officially together by the final chapter of Grimsborough.
- Playful Hacker: Her hacking isn't malicious, and she's a normal university student outside her hacker persona.
- You Gotta Have Blue Hair: She has pink hair, although it is dyed.
Mayor Howard Johnson
The mayor of Grimsborough, he shows up at least once per arc. He gets major focus during the Maple Heights arc, where he's running for re-election.
- Cool Old Guy: Yes, his picture here has him winking at you. In context, the wink is when he thinks you're doing a good job.
- Fictional Political Party: His is called the Red Party.
- Momma's Boy: His mother, Serena Johnson, apparently does most of his work behind the scenes. Judge Hall mentions that the mayor could barely make his own decision without her.
- Permanent Elected Official: One wonders how he's managed to hold on to his job with the number of murders taking place during his tenure...
- Sleazy Politician: Has shades of this in Case 21, where he allows General James Marsh to sway him into telling you and Jones to back off from considering Marsh as a suspect in the case's murder, on the grounds that Marsh is a very influential man and it wouldn't be wise to have him as an enemy. Then he pulls it on you again in Cases 31 and 41 where he's primarily worried about the impact that (respectively) cancelling the Dog Pageant due to a murder, and the Rorschach Reaper's serial killings, will have on his chances of being re-elected. His status as a sleazeball is cemented in Chapter 56, where he is revealed to be a member of the Crimson Order.
A leading figure in the local Italian mafia, and suspected of involvement in several crimes during the Industrial Area arc.
- Arc Villain: Jones sees him as this throughout the Industrial Area arc. He cements it after killing Salvador Cordero, the other contender for the title.
- Even Evil Has Standards: Being leader of the mob? Sure. Running a sleazy nightclub? No problem. Killing people who've crossed him? Run-of-the-mill. Beating a woman to death, especially if she's an employee of his? NO.Marconi: You don't hit women. You just don't...
- Handicapped Badass: He's asthmatic. Doesn't hamper his mob activity, though.
- Kindhearted Cat Lover: He's not a very nice man, but at least he cares a lot for his cat, as revealed in Case 8.
- Man Behind the Man: He's suspected of having hired the killer in Case 2 to murder that case's victim; however, there's no proof forthcoming to support that theory.
- The Mob Boss Is Scarier: What Ash Bison of the Vipers says about Marconi in Case 11.Ash Bison: I know Marconi will always be the true boss of this district. Those who forget that, die.
- The Syndicate: He runs one, using his mafia affiliates and connections to control his district, commit crimes and remove those who stand in his way. It's powerful enough that he's able to skip out on jail at least twice.
- Villain with Good Publicity: Despite being a mob boss, he's pretty well respected in his district, and he treats his workers quite civilly. This only serves to irritate Jones because he can't arrest the guy.
A wealthy business-owner who first appears in the Financial Center arc.
- Arc Villain: Like Marconi, Jones does not trust him at all, and is very eager to pin him for the murders he gets involved in throughout the Financial District.
- Bald of Evil: His sprite lacks even a hint of hair on the head and given his disdain for the law and other activities, evil fits. It goes perfectly with his...
- Beard of Evil: A thick white goatee to complement his bald head.
- Good Smoking, Evil Smoking: He is perpetually chewing on a cigar, and he's not a very nice man.
- Jerk Ass: Hand-in-hand with the two tropes immediately below. Even without them, he's very easy to dislike, ultimately turning into an Asshole Victim by murdering Frank's wife in Pacific Bay.
- Screw the Rules, I Have Connections!: Most of his wealth and power comes from his connections with The Crimson Order and their illicit gold mining.
- Screw the Rules, I Have Money!: Tried to bail his grandson out of prison after the latter committed murder, and implied to have done it for himself after being convicted for Rachel Priest's murder
- The Bus Came Back: Alden shows back up in The Wastes of Pacific Bay. And is promptly killed by Frank for murdering Karen.
- Smug Snake: Is always confident that his influence and wealth will be able to buy him or anyone associated with him out of any kind of trouble. He notably loses this trait when you finally arrest him for good but gains it back later when he escapes prison.
- Villain Team-Up: Forms one with James Marsh for the entire Financial Center arc.
The Pacific Bay PD
The Chief of the Pacific Bay Police Department, she is seen as a mother figure to the rest of her subordinates (except Frank). Andrea hails from the desert town of Rhine Canyon, a fact that she's not pleased to admit.
- A Father to His Men: Described as nurturing to others, and is shown to be concerned to her team members' well-being.
- Hated Hometown: She dislikes admitting that she came from Rhine Canyon, though the reasons for this is not explained until later in the arc. When Andrea was six years old, she had an extraterrestrial encounter with an alien and told everyone about it. The government sent Colonel Spangler to deny her story, making her seem like a liar and isolating her from everyone she knew. Even after thirty-six years, she still can't forget it and it works against her when she's accused of Colonel Spangler's murder.
- Iron Lady: She's a tough woman who does not tolerate nonsense (especially when it comes to Frank's drunken tendencies), and is not afraid to use her power to intimidate an army general to protect her subordinates.
- Reasonable Authority Figure: She can be very harsh on her team members if they are being insubordinate or are fooling around (Frank is especially prone to receive her wrath), and will note hesitate to reprimand or even suspend them if they cause trouble for others, but takes a very good care of the team.
- Team Mom: While not being the oldest on the team (Frank and Yann are both older than she is), she definitely plays this role.
A Junior in the Pacific Bay Police Department, and is one of the two partners assigned to the player character for the second season. She comes from the mountainous district of White Peaks, where she lived with her mother and older brother.
- Abusive Parents: Mrs. Young is an extremely cold-hearted woman who constantly belittles her daughter, saying that Amy is too immature to become a police officer, and that she could never compare to her brother Duncan. Even Frank says she's being too harsh on Amy.
- Big Brother Worship: Amy has an older brother whom she clearly admires very much. In fact, his incredible works as a police officer is what inspires her to become one herself.
- Blonde, Brunette, Redhead: The blonde to Hannah's brunette and Roxie's redhead.
- Break the Cutie: Amy starts out as the most cheerful, idealistic and optimistic team member of the Pacific Bay PD. In the last three cases of her home district, however, she goes through so much tragedy that it's almost overboard. Her high school sweetheart, who she still had feelings for, is convicted of murder and cannibalism. Immediately following that, her childhood friend is murdered and her mother is a suspect. And if that weren't traumatizing enough, the final case of White Peaks has her mother, brother, and Russel as suspects with Duncan being the district killer as well as the Night Walker. This is enough to almost drive her to leaving the force.
- Character Development: She grows from being a rather bumbling junior officer who's prone to hero worship the PC and her older brother, to a more capable and determined character who will not take nonsense from impertinent suspects and teammates (including her own mother).
- Character Tic: She fiddles with her pendant whenever she's feeling troubled.
- Crush Blush:
- Amy is often seen blushing whenever she's talking to or about Russell, hinting that she might have a liking for him.
- She also blushes whenever her ex-boyfriend/high school sweetheart — whom she clearly still has strong feelings for — is involved in the conversations.
- Cuteness Proximity: Russian nesting dolls. After confiscating a bunch of them from a Russian bar in Case 11, she begs the Player Character to be allowed to keep them."Oh please [Player Character]! Those dolls are too cute! Can I keep them?"
- The Cutie: Amy is the youngest team member of the Pacific Bay PD, and she's still very naive and idealistic, and is prone to acting silly when she meets handsome guys.
- Cynicism Catalyst: When she discovered that her ex-boyfriend, Bobby Prince, was a murderer, she started to become disillusioned with her own niceness. Having her beloved older brother turn out to be the district killer did not help.
- Dumb Blonde: Subverted. She may be naive and inexperienced, but she is picking up the player character's detective skills quite quickly.
- Hair of Gold, Heart of Gold: Amy is the only blonde among the female members of the team, and she's the nicest among them all. Compare her cheerful friendliness to the Deadpan Snarker Brainy Brunette Hannah, the Nightmare Fetishist Fiery Redhead Roxie, and the stern Chief Marquez.
- Hair-Trigger Temper: In later cases, she's had many outbursts of anger for various reasons.
- Heroic B.S.O.D.: After having to arrest her brother for being a horrific murderer called the Night Walker, she suffered a mental break down that she was put on leave for almost 4 Cases to collect herself.
- Identical Stranger: Apparently, she looks identical to Felicia Steppingstone — the celebrity victim of Case 31 — and gossip columnist Holly Hopper tried to make a news out of it.Holly Hopper: Officer Young here looks exactly like Felicia. Murder victim and cop identical... it'll make headlines. You'll make headlines, Amy.
- Naïve Newcomer: Her assignment with the Player Character was her first on-field work.
- The Pollyanna: As a contrast to Frank's Knight in Sour Armor, Amy is friendly right away and is always eager to help.
- Took a Level in Badass: Amy starts out as a naive junior cop being mentored by the player character. While she wasn't too skilled in the first few cases, she grows better at what she does over the course of the series, as well as growing out of her timid personality and standing up to her abusive mother when the latter won't change her behavior. In Case 56, she stands up for Chief Marquez as she's being held hostage by Karen Knight with a gun. And in the very last case of Pacific Bay, she's fully capable of defending herself against a deranged Bobby Prince and Albert Tesla.
- Took a Level in Jerkass: When she makes her official return to the force after a much needed break from work, Amy has become noticeably more demanding, impatient and rude. She's also becoming more prone to giving not so veiled threats and even fines for anyone who dares to say anything unfriendly about either the player or herself. Although her new attitude is justified since she's still emotionally fragile after having to arrest her own brother for a series of gruesome murders, Hannah complains that she's starting to behave like Frank.
- The Unfavorite: Amy's mother Miriam favors her older brother Duncan, and is quite blunt about it.
- Wide-Eyed Idealist: She tries to see the best in everything, and reacts with horrified shock and how terrible some people can be.
Francis "Frank" Knight
A detective in the Pacific Bay Police Department, and is one of the two partners assigned to the player character for the second season. A celebrated officer in the past, Frank had once served his duties in Ivywood Hills, which he loathes because he considers the people there fake and obnoxious.
- The Alcoholic: Frank is constantly talking about getting himself drunk, and will never pass up a chance to consume alcohol. During his early introduction, he was supposed to attend some anger management course, but went to Beerfest instead, and tries to get the player drink as well. Later in Bayou Bleu, his desire to taste some quality moonshine leads him to be bitten by a snake.
- Amicable Exes: When we finally meet his ex-wife, Karen, she's quick to cut Frank down but he still remains civil to her. She finally reciprocates his friendship at the end of the final case in Innovation Valley. They get back together at the end of Paradise City.
- Anti-Hero: Frank is not the nicest guy around, and his killing of Alden Greene after the latter murdered his wife deeply shocked Amy. In spite of his extreme actions, he's still mostly a good guy who tries to do what he believes is right, and he died trying to stop Tesla from trying to blow up Pacific Bay.
- Anti-Villain: His murder of Danny Moto and betrayal to the PBPD is not seen as a positive light, and he himself admits that what he did was truly wrong... but given his past, it's hard not to understand why he'd willingly work for an evil supercomputer to bring his comatose daughter back to life.
- Big Damn Heroes: A minor one in the first case of Innovation Valley. He comes seemingly out of nowhere to shoot down the drone attacking Amy Young and the player
- Big Eater: Next to getting drunk, Frank really likes to eat. In case 13, he becomes excited to accompany the player character to attend a wedding ceremony because of the free buffet, while in case 27, he mentioned that he ordered 7 pies for breakfast because he can't find a bar.
- Brilliant, but Lazy: Chief Marquez said that he is a brilliant detective (or used to be, according to Yann) but he prefers to slack off and tell the player to do everything while he fools around in the crime scene. Although it's probably justified, since the player is supposed to handle the tasks.
- Butt Monkey: To a certain extent. He frequently gets into trouble with Andrea for drinking on the job, and once got bitten by a snake when trying to drink a bottle of snake moonshine he found in the middle of the forest. His team mates, particularly Russell, enjoys making fun of him.
- Catch Phrase: Frank often says, "Let's go bust their chops," when he's about to talk to a suspect or make an arrest. Even Amy is known to quote him when she's being particularly enthusiastic, making it a Borrowed Catchphrase.
- Character Development: It's not as obvious as Amy's but Frank has changed drastically compared to how he was in the first few cases with him. He's letting the player more into his life and showing his softer side as well as not being afraid to get down to business when he has to. His anger problems and his drinking have also eased up significantly. In the end, after betraying his team and becoming a fugitive, he still ends up dying as a hero after losing his family.
- The Complainer Is Always Wrong: Frequently chides the player character for taking interest in (seemingly) random objects - which, of course, is later revealed to contain vital clues for the case. He does it less and less later on, even warning the player to be careful at points if there are dangerous items in the containers.
- Face–Heel Turn: Frank betrays the team by murdering Danny Moto and becomes a fugitive.
- Freudian Excuse: When the team confronts Frank about his betrayal and his escape from justice, they learn the painful reasoning behind his actions all Frank and his wife wanted was to see their living daughter alive again in some way and they were willing to cooperate with an evil supercomputer to see that happen.
- Hair-Trigger Temper: Described as "hot-tempered" in his character profile, and apparently did not show up in your first case because he's on an anger management course. However, he's calmed down by a fair bit in later cases with his outbursts becoming more infrequent over time.
- Heel–Face Turn: He eventually betrays the evil computer he was working for when he realizes that the latter is trying to destroy Pacific Bay. He then helped the player stop Tesla's evil plan.
- Jerk with a Heart of Gold: Although Frank is a hotheaded drunkard who often behaves rudely towards his co-workers and suspects, he can a decent guy when it really matters: in case 27 he managed to stop Judd Tucker from committing suicide, comforted Amy when she had a mild breakdown after having to arrest her ex-boyfriend in case 28, and is trying his best to be a better father to his estranged children.
- Knight in Sour Armor: He's snarky and given to pessimism but he becomes friendlier with each case once he shares more about his past.
- Lovable Sex Maniac: Like his predecessor, Jones, Frank could hardly resist the charms of beautiful women, bringing both amusement and annoyance to his coworkers. He once even tried to leave the police force to pursue romance with Velma Bannister.
- The Mole: During the heroes' tenure at Paradise City, Louis de Rico approached Frank and bribed him into giving information regarding the player's investigations.
- Redemption Equals Death: When the team finally comes to understand the reason behind Frank's betrayal, he was killed by Bobby Prince, under Tesla's orders
- Sitcom Archnemesis: He and Russell would almost always insult each other whenever they interact.
- Start of Darkness: The death of one of his daughters, Laura caused him to take up drinking and develop anger problems, leading to his divorce and his wife gaining full custody of his other daughter, Daisy. He considers this his biggest regret, and would do anything to get his family back.
- Technologically Blind Elders: He's the oldest member of the Pacific Bay PD, and frequently gets confused with how modern electronics (such as smart phones and portable satellites) work, to Hannah's amusement. He seem to be getting better at using such gadgets though, as he managed to successfully operate on a PearPad in Case 27's Additional Investigation, and managed to send an SMS to Hannah using the smartphone in Case 32.
- Tragic Hero: His life is a Tear Jerker.
- Took a Level in Kindness: In later cases, Frank is much nicer compared to how he was in the beginning, treating the player with more respect and not drinking on the job as much. He's also becoming nicer to his co-workers and even threatened to quit the force if Chief Marquez was guilty of Colonel Spangler's murder despite her always being so tough on him. Even after he was revealed to have killed Danny Moto and had a hand with the heist (his wife was the ringleader), he still never lost the respect he had for the player.
The medical examiner for the Pacific Bay PD, who performs autopsies on the murder victims. An avid drinker and a pun master, Roxie would rarely miss the chance to make wisecracks about the causes of death of the murder victims she must examine.
- Birds of a Feather: Her relationship with Louis de Rico began with their shared love for making puns.
- Blonde, Brunette, Redhead: Redhead to Hannah's brunette and Amy's blonde.
- Dating Catwoman: Was revealed to be having an affair with the heist team leader, Louis de Rico. Probably the reason why she wasn't making puns when autopsying his body.
- Fiery Redhead: She's the liveliest of the girls by far.
- Hard-Drinking Party Girl: She introduced herself as "A coroner by day, and a party girl by night" and apparently drinks herself to a stupor almost every night.
- Nightmare Fetishist: She is disturbingly excited with the prospect of examining corpses, and finds Voodoo to be interesting.
- Pungeon Master: Never misses the chance to make puns regarding the deaths of the victims she autopsied, much to Amy's distaste. And when Louis de Rico enjoys making puns, they went straight to bed.
- What the Hell, Hero?: Frequently makes jokes about the murder victim's deaths, and is called out by Amy for it.
The forensics expert for the Pacific Bay PD. He comes from the district of Jazz Town, but had taken up travelling in his youth to "seek closure" after his parents' death.
- Broken Pedestal: Eventually learns that the Puppeteer is none other than his close friend, Freddie Alonzo.
- Dark and Troubled Past: His parents were murdered by a serial killer called the Puppeteer when he was 14, and he never quite got over their deaths. When he heard of the Puppeteer's return, he became obsessed in hunting them down, despite Andrea's orders to leave them be.
- Good Parents: Yann is shown to be quite close to his children, James and Lily. The "Best Dad Ever" mug he drinks from is a further proof of this.
- Happily Married: He is very affectionate to his wife, Jessica, as shown in the Additional Investigation of Chapter 6, where he is planning to surprise her with her favorite dish for their wedding anniversary. Their stable relationship is a stark contrast to Jones and Frank — both of whom are divorced — and many of the murder suspects we meet throughout the cases, whose relationship with their partners/spouses is usually strained at best.
- Retcon: His character bio states that his age is 41, but it was retconned into 45 in his suspect profile in Case 24 of Pacific Bay.
- Walking the Earth: He traveled a lot in the past, and frequently alludes to his experience in foreign countries (such as Tibet, Thailand, Aztec, etc.).
The tech expert for the Pacific Bay PD. Her family were immigrants from North Korea, and she resided in Inner City after settling down in Pacific Bay, where she briefly joined an anarchist group called Inner Chaos.
- Asian and Nerdy: Hannah is a North Korean who is extremely skilled with computers and gadgets. Peggy Pascal, a former classmate of hers, said that Hannah has been tinkering with computers since her high school years.
- Berserk Button: Being forced to struggle hard for her U.S. Citizenship in the past makes her extremely irritable when dealing with difficult Immigration Officers like Aicha Ben Malek.
- Big Damn Heroes: Just as Fredo Mancini is about to blow the courtroom sky-high, killing Amy, Chief Marquez, Judge Dante, and hundreds of others, Hannah shoots him dead.
- Blonde, Brunette, Redhead: The Brunette to Amy's blonde and Roxie's redhead.
- Brainy Brunette: She is the tech expert after all.
- Butch Lesbian: Hannah is a tough-talking chain-smoker who sports a Boyish Short Hair style and is noticeably less feminine than her girlfriend, Heather. During Frank's funeral, she was dressed in a suit and a tie, as opposed to the dresses that the other girls were wearing.
- Deadpan Snarker: Much more cynical than Amy, and has, on occasion, snarked on her idealism. Her official bio actually describes her personality as "snarky".
- Fangirl: She's a big fan of the vigilante motorcyclist "Justice Rider", and loves watching the women's Roller Derby. Apparently, she enjoys witnessing girl power being in play.
- Insufferable Genius: While not as bad as Russell, Hannah's acerbic wit and the slight chip on her shoulder can make her seem like a show-off.
- Red Herring: For the sixth member of the Mennagio Heist gang. She's noteworthy among the other suspects (all but one of which are members of Pacific Bay PD) because even she herself thinks she was the sixth member.
- Retired Outlaw: Hannah used to be a member of the Anarchist group called the Inner Chaos. After getting arrested for her hacking crimes, she was given the choice to put her skills into good use by Chief Marquez, and she became the PBPD's tech expert ever since.
The profiler for the Pacific Bay PD. He apparently grew up in Ivywood Hills and was raised by a cultist group called the Utopians, which his father is a devout member of.
- Antagonistic Offspring: He resents his father, Jupiter Crane, for letting the Utopians raise him. Jupiter does not seem to share this sentiment and merely sees Russell as a misguided child.
- Berserk Button: He's usually quite calm and collected, but becomes moody and irrational when he gets too closely involved with the Utopians.
- Character Development: Russell was shown to be overconfident and a bit cynical for the first half of the series, and thought criminal psychology and science were more important than anything else. Over time, he becomes much more considerate towards others' feelings and safety, to the point where he forms a stable relationship with Amy by the end of the series. In the series finale, he mentions that he learned that brains isn't everything, and that sometimes a joke is needed to help solve a mystery.
- The Charmer: Is described to have a charming personality, and had occasionally flirted with Amy.
- Distressed Dude: Played briefly in Ivywood Confidential 6, where he was kidnapped and held hostage by a brainwashed Brad Belinsky, tasking Amy and the player to come to his rescue.
- Hated Hometown: After getting reprimanded by Chief Marquez after making a false arrest, Russell bemoaned that "returning to Ivywood would only bring him trouble". Possibly subverted in that, while he detest the Utopian cult that operates in the district, he otherwise seems fine with Ivywood (even offering to take Amy around when she makes a return from her leave).
- Insufferable Genius: Russell is a doctor in criminal psychology, and is not shy to brag about his deductive skills. Frank calls him a peacock because of this. His overconfidence comes to bite him in Chapter 31's Additional Investigation, where his overconfidence in his knowledge of the Ivywood residents' psychology lead him to arrest the wrong suspect, causing Andrea to threaten him with suspension.
- Jerk with a Heart of Gold: In spite of repeatedly putting on airs, Russell's heart is ultimately in the right place. When he makes a mistake that endangers an investigation, he immediately tries to make amends.
- Oblivious to Love: For all his expertise in psychology, Russell seems completely unaware of Amy's crush towards him. She pretty much confesses to him while confronting him for being a murder suspect and he's still clueless.Amy: (about Russell's disturbingly carefree attitude regarding the victim's death) Don't you care how suspicious this makes you?! Don't you see what that does to me?!Russell: I don't understand. What have YOU got to do with this?Amy: You know, for a genius, you're the stupidest man I've ever met. Let's go [player character]...
- The Profiler: His job description is to analyze psychological clues found by the player.
- Sitcom Archnemesis: Russell frequently snarks about Frank's intelligence, while Frank, on his part, would insult Russell's job.
- Smug Smiler: Related to his Insufferable Genius persona, his default expression is a very confident smirk and he can be haughty even towards people he likes.
- The Spock: Relies on being coldly logical to get the job done, though that doesn't always work out well for him.
Recurring Characters in Pacific Bay
Honorable Edward Dante
The Judge of court in Pacific Bay, who appears in the end of each case to sentence the killers.
- Bunny-Ears Lawyer: He's much more informal than Judge Hall, to say the least. He frequently makes jokes during the court proceedings, or rambles about puddings and magic mushrooms.
- Cuteness Proximity: He's apparently fond of cute, small dogs. While canines aren't usually allowed in the court room, he's willing to make an exception in case 31 because the Chihuahua the killer brought was very adorable.
- A Day in the Limelight: Joins up with the player to investigate potential abuse in Paradise City's circus.
- Felony Misdemeanor: In case 3, he sentenced a killer with 15 years of imprisonment for "speaking in third person", in addition to the 30 years he's given for the murder itself.
- Hilariously Abusive Childhood: In a case where the killer is the victim's mother, he claimed that he thought when he was a child, his mother was bad enough... for forcing him to eat broccoli.
- Skewed Priorities: When convicting a killer for murdering someone with rats in case 22, Dante was more concerned about feeding rats with human flesh, which he says is bad for digestion, rather than the gruesome nature of the murder."Who knows how many rats are scurrying around Jazz Town tonight with upset stomachs! You ought to be ashamed!"
- Trademark Favorite Food: Pudding, which he frequently mentions in the midst of convicting criminals, although it is downplayed in the later cases.
Amy's older brother. He's a former police officer who was forced to leave his duties after an incident caused him to become wheelchair bound.
- Aloof Older Brother: Averted. Although Duncan is a much more competent officer than Amy, even receiving a medal for heroism, the two get along quite well (even if Amy did mentioned that they somewhat drifted apart ever since he left the force).
- Bitch in Sheep's Clothing: He's the Night Walker.
- Broken Pedestal: Once known as the Pacific Bay PD's best assets, he will now be remembered more as a cowardly killer who hides behind the legend of Night Walker to carry out his deeds.
- The Ghost: He was mentioned several times during the earlier cases, but doesn't physically appear. Finally averted when the player reaches White Peaks, where he and Amy comes from.
- My Beloved Smother: Although Miriam Young quite blatantly favors Duncan over Amy, her overemphasis on his past achievements made him believe that he had somehow failed her after his career as a police officer was destroyed following his accident. Amy believes this to be a major contributing factor that made him eventually become the Night Walker.
- Obfuscating Disability: Although he was really crippled after getting injured, he had taught himself to walk ever since, but pretends to still be wheelchair-bound.
- Taking the Bullet: He became a cripple after using himself as a shield to protect a female camper from a murderous psychopath.
A Colonel of the U.S. Army whose frequent involvement in questionable "secret projects" often lands him in trouble with the Pacific Bay Police Department.
- Ambiguously Evil: Spangler is a jerk who tends to get overprotective of his projects — most of which tends to be sinister in nature — and is willing to use his military to intimidate others from interfering with them. But despite being a prime suspects of 4 murder cases so far, he's always cleared of all charges, and he could be helpful when necessary (such as using his weather machine to ensure a good weather for the Jazz Town Carnival).
- Dude, Where's My Respect?: Due to his tendency to get involved with murder victims, the police department sees him in a very unfavorable light. Not surprisingly, he does not take their casual disrespect very well; since, in his own words, he outranks them in terms of authority.
- Redemption Equals Death: After a long period of constant clashing with the main characters, Spangler starts to become more cooperative halfway through Rhine Canyon. But just as he was about to reveal classified information to the PBPD, he was murdered by Pearl Montana, a woman he once mentored.
Frank's ex-wife and the mother of his children. Karen is a high ranking executive in Meteor Systems, and shows up in Innovation Valley and Paradise City.
- Anti-Hero: She did everything to try and save her daughter. When she learned Tesla was going to destroy Pacific Bay, she turned against him, and was killed for it.
- Bitch in Sheep's Clothing: She teases, but she's is a good person who doesn't hurt others. But then, you learn she stole plutonium and organized a casino heist. And then when you find out the true meaning behind it, it subverts it all the more.
- In Innovation Valley, she can be VERY acerbic and won't hesitate to climb the corporate ladder by any means necessary. She's also prone to insulting her ex-husband even when he is nothing but civil to her.
- Death Equals Redemption: In all her appearances, Karen had been depicted as an immoral businesswoman who is willing to manipulate, intimidate and threaten others to get what she wants. When she was killed in Case 58, we find out that she was being manipulated by Tesla, who promised Karen her daughter's recovery from a comatose state in exchange for her service. When she realized Tesla's true intentions, she betrayed him, understanding that Pacific Bay's safety is more important than her daughter's life.
- Iron Lady: You don't screw with Karen.
- Modesty Bedsheet: Wears one when the player and Amy walk in on Frank after he's made love to Karen.
- Never a Self-Made Woman: Averted; Karen gained her success on her own.
- Power Hair: The current CEO of a powerful electronics company, Karen sports a neat, short hair that suits her position.
- Unholy Matrimony: When she gets back together with Frank, she leads him down a life of crime.
Albert TeslaPioneer of Pacific Bay, who uploaded his mind to a computer. He is the main antagonist of season 2.
- Abusive Precursors: He made Pacific Bay livable, and now, is perfectly willing to destroy it.
- A God Am I: Sees this of himself to Pacific Bay.
- The Assimilator: Often invites you to join him.
- Big Bad Slippage: It is said that "power drove him mad."
- Body Horror: What's left of his physical body is a sight not for the faint of heart.
- Evil Genius: He was a scientist once. He's obviously a genius.
- Evil Laugh: His maniac laugh is terrifying.
- For the Evulz: Manipulated Karen and Frank to bring him plutonium, only to use it for himself. He is also the reason they died. Oh, and he is willing to bomb Pacific Bay to end.
- Mad Scientist: He is a scientist, whose experiments caused Pacific Bay. Oh, and he is mad.
- The Man Behind the Man: The real villain behind Karen, and Alden.
- Manipulative Bastard: Manipulated Karen and Frank to steal the plutonium.
- Nice Job Fixing It, Villain: He thought that showing Amy the Knight family together and happy in virtual reality would hamper the heroes' attempt to kill him. But Frank, Karen and their kids only give Amy and the player the encouragement they needed to stop Tesla once and for all.
- With Great Power Comes Great Insanity: He must be insane to try to destroy Pacific Bay.
Chief Elizabeth Ripley
The chief of the Bureau who supposedly dies in The Impossible Dream, Case 6 of World Edition.
- Anti-Hero: In some aspects. She is willing to bring down SOMBRA for a better world, but she does have quite a temper. And in Sahara, she sat back and relaxed as she watch the Bureau fall in a trap by the Sword.
- In Case 42, it turns out she made a fake bank account when she faked her death, and tried to make a deal with Lavinia de Brills behind the team's back. Ingrid wasn't too pleased to find out.
- Benevolent Boss: After a particularly tough case (such as #21), she allows the team to take a vacation.
- Berserk Button: SOMBRA. Just about everything regarding it will make her furious.
- Big Good: She's the chief of the Bureau.
- Cool Old Lady: Very much so. The chief of the Bureau isn't afraid to try exciting ideas, such as her trap for the Sword.
- Da Chief
- Expy: To Judi Dench's M from the James Bond franchise. They're both the stern leaders of a crime-fighting organisation who sports short blonde hair to emphasize their authority. Also, Jack Archer sees Chief Ripley as a mother figure, the same way Daniel Craig's Bond sees Dench's M as his Parental Substitute.
- Hair-Trigger Temper: She gets riled up quite easily and would go to a screaming fit if the player doesn't finish investigating the case fast enough.
- Good Is Not Nice: She has quite a temper, and is very fierce.
- Dropped a Bridge on Him: Was abruptly shot by a poison dart during an after-case victory celebration in Case 6 and died shortly thereafter. However, in Die By The Sword (Case 12), we found that she was actually alive.
- Iron Lady: Never mess with Ripley. Never ever.
- Never Mess with Granny: Word of advice, if you are a SOMBRA agent, don't get caught by her. She will not let you go.
An Elite Force Agent of the Bureau, and one of the two partners assigned to the player character in the third season. He was also the one who recruited the player character at the final chapter of the Pacific Bay season. Hailing from the USA, he is known by Chief Ripley to be wild and unorthodox.
- Animals Hate Him: This seems to be the case, since he freaks out around animals a lot and they sometimes attack him or steal his things.
- Berserk Button: Withholding important information from him is generally a very bad idea. Even if you're his girlfriend. In fact, this played a major part in his breakup with Asal.
- He also doesn't take too kindly to Lars being in danger. The suspects of Case 21 found this out the hard way, and even Lars himself wasn't safe when he threatens suicide.
- Big Brother Instinct: When he sees Elliot being taken hostage, he immediately starts tailing them, though it gets him shot by the kidnapper.
- The Charmer: Very much so. He's confident, suave, and boldly flirts with Marina despite her constant rejection.
- Clothing Damage: His left sleeve is missing after he is shot in case 32.
- Cool Shades: Occasionally wears a pair of shades to emphasize his charming personality.
- Dating Catwoman: He started dating Asal Hawaa even after she almost killed him in Sahara. However, the fact that she values her affiliation to Mossad more than him puts a strain in their relationship, and they eventually broke up in Chapter 36.
- Deadpan Snarker: Makes a lot of wisecracks while talking to the suspects. Or the player. Or anyone, really.
- Drowning My Sorrows: He gets completely plastered in case 42, depressed over how his gun was used to murder Lavinia.
- Foil: To his best friend, Lars. Both are fun-loving characters who love to crack jokes, and both have to deal with being betrayed by their significant other. However, while Jack is an impulsive Ditzy Genius who reacts angrily to his problems, Lars is much more kind, mellow and smart, and is rarely ever seen showing anger.
- Green-Eyed Monster: After Asal breaks up with him, he becomes increasingly envious of Marina and Jonah's budding relationship, and when he gets drunk in Case 42, his jealousy shows through his words to them.
- Heterosexual Life-Partners: He's very good friends with Lars, to the point that he stayed by Lars' bedside when the latter got sick, while Angela and the player goes to look for a cure.
- Honorary Uncle: The Douglas triplets treat him as if he really were flesh and blood.
- Hypocritical Humor: Blasts a suspect in Case 39 who wears his sunglasses indoors and wears an open shirt to expose his chest. When the player characters points out how this applies to Jack, he refuses to acknowledge.
- Last Episode, New Character: Appears in the Dénouement of Season 2, to introduce the Player to the Bureau.
- Likes Older Women: If his flirting with Marina (who is 5 years older than him) is any indication. He's also quite taken with Asal, who is 2 years older than him. He even had a one night stand with Lavinia de Brills, who is 12 years older.
- Living Emotional Crutch: He becomes this for Lars after Angela is arrested. Lars tells the player how much Jack is helping him through things.
- Master of Disguise: Disguises himself often, once even as a dead victim. He takes it to the extreme, even giving himself fake chest hair. He almost always convinces people he is who he says he is.
- Mysterious Past: He's the only member of The Bureau whose Past Profession is listed as "unknown", hinting that there might be something more to him than meets the eye.
- Necktie Headband: When plastered off his rear in Case 42.
- No Celebrities Were Harmed: To LetsPlayer Pitching Ace 88, even more-so than Trevor Finn in Season 2. They have the same age, comes from the same area, and even sports similar hairstyles. Also, Ace often label himself as "Ace Charming", which describes one of Jack's personality traits.
- Red Oni, Blue Oni: Red to Lars's blue. While they're both laid-back jokers, Jack is much more hot-headed and impulsive.
- Something Only They Would Say: When Jack dresses up as Om Padmasana to stop Lars from going crazy, Lars realizes who it is because Jack is the only one who calls him "dude."
- Straight Man and Wise Guy: He is the suave,wisecracking Wise Guy to Carmen's stern and serious Straight Man.
- O.O.C. Is Serious Business: Normally laid-back and friendly, Jack develops a Hair-Trigger Temper during an investigation where Lars is dying because of the killer's actions.
The Bureau's Elite Force Detective, and the other partner that the player can have in Season 3. Like Jack, she also comes from the USA, where she used to work as an Investigative journalist and won a Pulitzer Prize for her news coverage on a war in Yemen.
- Ambiguously Brown: She's got tanned skin, but her ethnicity is not confirmed aside from being American. Though judging from her last name, she is possibly Hispanic American.
- Badass in Distress: She's taken hostage in Africa by the killer in Madagascar. Jonah saves her.
- Deadpan Snarker: She's more sarcastic than Archer.
- Fangirl: She is huge fan of Ringed Lord movies (reference to The Lord of the Rings, obviously). Not only she's upset when the director, Jackson Peters, is murdered but she also rather often loses her cool throughout the cases, especially when one of the suspects (who also portrays an orc in said movies) mock the movies and basically says he's only in it for the money.
- Friend to All Children: She's a bit more abrasive than Archer, but children bring out her sweeter side.
- Intrepid Reporter: She was one before she was recruited by the Bureau.
- Loony Fan: Jones would be proud, she face-paints herself during the 3R rally.
- Mama Bear: She's very protective of Sanjay, and unleashes her anger on Jack when he goes missing.
- She's also this way with Elliot freezing in fright when he gets held hostage in case 32 and being devastated at his abduction shortly after. When he gets hurt, she promises to make the one who hurt him pay.
- Odd Friendship: She meets a lot of strange people and gets along with them well, like Jonah.
- Parental Substitute: Behaves quite motherly towards Elliot. She frequently comforts him when he is distressed and is shown to freak out on him when she sees him drinking beer (since he's underage). Elliot, in turn, doesn't behave as bratty around her compared to Jack. She also becomes Sanjay's legal guardian, though it's harder than she expected.
- Shipper on Deck: For Marina and Jonah, it seems.Jonah: I'm never sharing labs again. Lars and Angela should get a room which isn't this one and I had to remove Dupont from here before I committed another homicide!Carmen: But you're not complaining about sharing with Marina...
- Straight Man and Wise Guy: She's the stern and serious Straight Man to Archer's suave, wisecracking Wise Guy.
- Team Mom: Though not the oldest member of the Bureau, she is shown to act like this towards the rest of them. She's a Parental Substitute for Elliot, chides Archer for making bad decisions or jokes, and consoles Marina about her issues with her mother or Jonah. She also shows this side towards Benjamin Scott, a young runaway.
- Teeth-Clenched Teamwork: Archer annoys her, but she's the first person to fight for him when Asal incapacitates him.
A former psychologist hailing from Russia, who now works as the profiler for the Bureau.
- Antagonistic Offspring: Marina acts hostile towards her mother and tries to convince the Bureau that she can't be trusted. Some of it from Marina's distrust of government officials in general, but there may be other, more legitimate reasons. As it turns out, she's absolutely right in being paranoid about Natasha, who turns out to be a SOMBRA affiliate.
- Berserk Button: Jonah Karam is a huge one for her during the Bureau's time in the Sahara, because he was a hitman who nearly killed her back in Russia.
- Her mother is this for her in Eurasia, to the point where Chief Ripley threatens her with suspension since she flips out about her in every episode. This one is quite justified, though, since Natasha Romanova turns out to be the COSMORUS mole.
- Clingy Jealous Girl: When she digs through Jonah's history and finds another woman in a photo with him, she explodes. When the woman is revealed to be Jonah's sister though, she's clearly embarrassed about her outburst.
- Defrosting Ice Queen: Initially hostile towards Jonah, she starts warming up to him after learning that he really didn't want to kill her in Moscow.
- Expy: Her name, nationality, and even appearance are clearly inspired by Natasha Romanoff/Natalia Romanova, A.K.A. Black Widow. Her mother, Natasha, is an even more blatant example, sporting Black Widow's MCU Avengers hairstyle.
- Hair-Trigger Temper: This is especially evident whenever her mother's involved.
- Ice Queen: Jack describes her as an Ice Queen when she calmly rejects his advances by psychoanalyzing him.
- Insufferable Genius: She's not as bad as Elliott, but she's fairly arrogant and full of herself.
- Not So Different: For all her talk, she's just as emotional and Hot-Blooded as Archer is.
- The Profiler: She does psychological analysis of various clues the player finds.
- Ship Tease: With Jonah Karam. In chapter 23, she finally forgave him for his actions and invited him out to have tea.
- Suspiciously Specific Denial:Eliot: And I thought I had issues with my parents, [player name]...Marina: I do NOT have issues with my parents!
- There Are No Therapists: Averted. Marina was a psychologist before being recruited, and she puts this skill to good use every time the team has to deal with vulnerable people, such as traumatized children.
- Took a Level in Jerkass: She's significantly more hostile in Russia than she was in Europe or the Sahara. Possibly because she's around her mother, whom Marina is certain is corrupt. Or because she's working with Jonah, the man who nearly killed her. Either way, her Ice Queen persona largely evaporates and she's just as emotional as Archer.
One of the newer recruits of the Bureau, Armand is a professor from Switzerland who now serves as a newly introduced role of Historian. He specializes in identifying symbols and objects of historic and cultural relevance, as well as translating languages.
- Adorkable: He gets excited when he hears the name of a famous landmark and happily tells the player everything he knows about it, often getting carried away in the process.
- Berserk Button: Normally sophisticated, he flew into a rage when Jack mistook his nationality as French.
- He also reacted angrily when Jack implied that his age might make him more vulnerable to danger.
- Big Damn Heroes: When Count Rupert barged in the Bureau to arrest Jack and the player, he arrives on time to convince him otherwise.
- The Bore: Jack mentions that Dupont would put him to sleep in a rock concert, and the other characters often try to run away whenever he would start talking.
- Dark and Troubled Past: His conversation with Marina implies that he was bullied as a child, which she believes is the reason why he joined the Promethians.
- Friend to All Children: Claims to be good with children, and his interactions with street kid Sanjay prove this to be true.
- Gentleman and a Scholar: He's a historical expert and fluent in many languages, but he's also very polite and kisses Princess Sofia's hand.
- Gratuitous French: Frequently uses French phrases in his sentences, which, combined with his pompous personality, is the reason why Jack confused him for a French guy at first.
- Odd Friendship: Seems to have one of these with Elliot. Despite the latter's complaints about his rambling, they get along quite well.
- Omniglot: He can speak virtually any language, which is why everyone else goes to him whenever something needs translating.
- Rambling Old Man Monologue: The oldest member of the Bureau, and frequently drones on about the history and cultural significance of every clue he comes across. The others considers him a bore, and would impatiently interrupt his long-winded speeches, especially when they're pressed for time.
- Smart People Play Chess: Reveals that he is a chess player in The Impossible Dream (Case 6 of World Edition). Dupont is, without any doubt, smart.
- Well-Intentioned Extremist: Joined the Promethians to try to defeat them from the inside.
A South Korean scientist working as The Bureau's coroner. A winner of the Nobel Prize of Biology. Married to Lars.
- Adorkable: Her making Matryoshka dolls of other Bureau members certainly brings out this aspect of her personality.
- Anti-Hero: She considers herself this, doing what she must for the good of the world, by working with SOMBRA. Even if she disagrees with some of the methods.
- Asian and Nerdy: A South Korean Nobel laureate who dismisses her own achievement as nothing special.
- Berserk Button: She becomes very irritable if something bad happens to Lars.
- Beware the Nice Ones: Normally a gentle person, she can be absolutely terrifying if her family is in danger.
- Crazy-Prepared: She was certainly ready for getting caught by the Bureau. She even put her charity in Lars's name so that SOMBRA wouldn't bother to look at it.
- Determinator: Especially evident in Case 21, where she stops at nothing until she finds a cure for all of the case's plague victims.
- Foil: To Michelle Zuria. Both women work for SOMBRA, but when confronted with things they did that they opposed, Michelle turned on them, while Angela did not.
- Friend to All Children: Shares this trait with Lars, and even starts a charity for orphaned children.
- Good Parents: She dotes on her little girls, and loves to take pictures with them.
- Guilt Complex: She created the Spring Angels charity in South Asia because she was disgusted that SOMBRA used her talents to brainwash children.
- Happily Married: She never complains about Lars. In fact, marrying him was the first time she ever disobeyed a SOMBRA order.
- Humble Hero: She's demure and does not speak much of her accomplishments.
- Mama Bear: Extremely protective towards her daughters, and threatens to charge K-POP star SILVERee when she found one of her missing girls hanging out with him. She also snaps at Chieko Tsukada for giving her girls a crossbow, causing the latter to run away in tears.
- Missing Mom: Becomes for her triplets after she's arrested and punished with lifetime prison.
- My Master, Right or Wrong: Even though she disagrees with many of their methods, her loyalty remains with SOMBRA. This serves as a contrast to Michelle Zuria, who defects from SOMBRA when she realizes that they've gone too far in their increasing use of child recruits.
- The Mole: She's the one who's been feeding SOMBRA secrets to the Bureau.
- Not So Above It All: At first, she's very polite and demure. But as the story progresses, it's clear she's got a crazy side like her husband, as she goes to dangerous places for pictures and makes homemade Russian nesting dolls of her partners.
An Australian scientist who works as the Forensics Expert for the bureau, when he's not blowing up stuffs with his experiments. Married to Angela.
- Brilliant, but Lazy: His bio describes him as lazy and irresponsible, but he can analyze things like no one's business.
- Bunny-Ears Lawyer: Has a habit of blowing things up and fooling around with some of the evidence, but he's a very good forensic scientist.
- Cloud Cuckoo Lander: Lars is very quirky, to say the least. He likes to behave like a rock star, and blow stuffs up. In the AI of Case 7, he interrupts Jack's conversation with the player to show them a mummified orange, which Jack remarked is "weird, even for [him]".
- Foil: To his best friend, Jack. While both of them love jokes and fun, Lars is the intellectual Nice Guy to Jack's Jerk with a Heart of Gold.
- He is also one to his wife, Angela. Both are good scientists who care deeply for children, especially their own. While Lars is Brilliant, but Lazy and cracks jokes on the job, Angela is more professional and tends to take her job more seriously. Furthermore, Lars is a Wide-Eyed Idealist while Angela's cynicism stems from being in SOMBRA since childhood.
- Friend to All Children: He's great with children, and when the East Asia district starts with children being seemingly possessed and hurt, he is not happy.
- Happily Married: Deeply loves his wifey, even renewing their marriage vows in South Asia. When she's revealed to be the mole, he is absolutely devastated.
- Heroic B.S.O.D.: He went through depression when his beloved wife betrayed The Bureau and was sentenced to life in prison for murder and conspiracy. Chief Ripley puts him on leave so that he can spend time with his children.
- Heterosexual Life-Partner: He's best friends with Jack, and when he was "infected" by an obsession for Om Padmasana's teachings, it was Jack who managed to snap him out of it. Later, Jack is the one taking care of Lars when Angela is arrested.
- Man Child: Ingrid chastises him for acting like a child when he came up to Jack with the aforementioned mummified orange.
- Manly Tears: You see him cry when his wife is arrested.
- Mood-Swinger: When it's discovered that there's a SOMBRA mole in the Bureau, he spends most of the Kenya case singing happily and drinking too much coffee, then the case right after has him acting sad about who the mole might be.
- Morality Pet: For Angela, who turns out to be the Bureau mole. Despite her loyalty to SOMBRA, she truly loves Lars and their children.
- Mythology Gag: The "Lone Roses" T-Shirt he's wearing refers to the fictional band introduced in The University district of Grimsborough.
- Nice Guy: Easily the friendliest and most outwardly kind member of the Bureau.
- O.O.C. Is Serious Business: When investigating a case where children were getting hurt (and his own daughter disappeared briefly), he stops joking around and for once, looks upset and angry.
- Papa Wolf: Don't mess with his girls. Or Elliot. Or any kid really.
- Put on a Bus: He takes some time off from the Bureau when Angela is arrested. He shows back up in the next case.
- Stuff Blowing Up: He was first introduced to the player when he caused an explosion in the lab while the player was discussing the autopsy results with the coroner. According to Angela, this is not the first time it has happened, nor would it be the last.
The British Tech Expert of The Bureau, and the youngest member of the force.
- The Baby of the Bunch: He's the only underage member of a police force so far, and sometimes the adult Bureau members will treat him like so (to his dismay).
- Berserk Button: He flies into a rage when he finds out that someone hacked into one of his devices.
- Determinator: Never, ever stops helping the Bureau find new leads on SOMBRA. Even getting kidnapped for it didn't hinder this one bit.
- Distressed Dude: In Case 32, after angering a SOMBRA agent by hacking his supposedly unhackable device.
- Eerie Pale-Skinned Brunette: Dark-haired, and noticeably paler than most of the other characters in the series. This is lampshaded a few times by Jack or Carmen.
- Emo Teen: He wears all-black leather, has piercings, dyed hair, and is very sullen and bratty in personality, and is the only main character who is not yet legally an adult.
- Grumpy Bear: His most prominent character trait.
- Hikkikomori: Implied. He frequently complains about the hot weather when the team travels to warmer countries, and Jack would point out that this is because he never goes out.
- Improbable Age: At 17 years old, Elliot is the youngest team mate the player ever has, and probably should have no business working with the police forces, let alone the world's top agency.
- Insufferable Genius: He's no doubt a very skillful hacker, but he certainly likes rubbing it on the player's face too much, and the first thing he did when the player brought him their first clue is to smugly say how boring it is. He also is a bit too proud of himself for hacking SOMBRA's satellite.
- Jerkass: Gambles the player's and Jack's paychecks on a virtual currency. It pays off, although Jack wonders if he's allowed to kill Elliot.
- Jerk with a Heart of Gold: He actually has strong family values and is shown to care for Benjamin Scott when he reveals why he ran away to Africa. Elliot tries to convince him to return to his loving parents, saying that if he had parents like that, he'd never leave them. He also truly cares for the other members of the Bureau, despite him refusing to admit it.
- Also, after getting kidnapped in Case 32, he tries to downplay his injuries for Carmen's sake. He also sticks up for her when Michelle considers the possibility that she might be SOMBRA's mole.
- He also tries to help Baxter Fraser overcome his fear of SOMBRA. He's initially successful, although he fails later.
- Mood-Swinger: During the case where the Bureau mole is exposed, Elliot's moods go up and down, presumably from being accused of being the mole and being confined in a cell for most of the case.
- Mouthy Kid: Not exactly a kid, but still younger than everyone else in the team, and frequently behaves like an obnoxious know-it-all when talking to the others.
- Multi Coloured Hair: His bangs has a blue highlight.
- Nice Job Breaking It, Hero: He was really helping Baxter out until Elliot shows him a tracking bug. Elliot planned to have Baxter smash it, but it just made the man panic.
- Oh Crap!: He has had 3 of these moments so far, once when he gambles with his team-mates' paychecks, a second when he hacked into the MGB's servers and they find out about it and a third when his'Digi-Cool' ( a smartphone he invented) got hacked into by Agrafena. Luckily all three cases end well for him and the Bureau.
- Parental Abandonment: Elliot mentions that his parents dropped him off in a boarding school when he was 7 because he was interfering with their holiday trips and that they only barely remember to call once a month to check up on him.
- Spoiled Brat: Mentions that his parents give him loads of money, which presumably explains his own lack of respect on other people's paychecks, and his generally smug attitude.
- Sugar and Ice Personality: Tends to act bored and aloof towards the other Bureau members, and even disrespects the player on their first day in the Bureau. When their lives are at stake though, Elliot quickly drops this persona and shows concern, such as when Asal poisons Jack or when he realizes that SOMBRA's satellite could compromise the safety of the world.
The administrative assistant of The Bureau, who usually requires teammates' reports from the player before they can advance to the next case and announces their level up.
- Crazy-Prepared: She's got contingencies lined up to help with her job of running the Bureau.
- Glasses Girl: She has all of the traits associated: She's organized, prepared, intelligent enough to fill in for Elliot when he is suspected of being the SOMBRA mole and can't run an analysis.
- Hair-Trigger Temper: Develops one in the Sahara when she takes charge of the team. When the Chief returns, she returns to her calmer self. She still has a tendency to yell at Archer when she thinks he's slacking off.
- Hypercompetent Sidekick: She really takes charge and handles things in the Sahara arc when Chief Ripley supposedly dies
- Ice Queen: In comparison to the more Hot-Blooded Chief Ripley. Ingrid is much more professional and stoic, although she still has her moments.
- Not So Stoic: Case 42 shows that she's still somewhat angry about Chief Ripley's actions in the Sahara.
Recurring Characters in Worlds Edition
Judge Nigel Adaku
The judge of the International Courts who was forced out of retirement when The Bureau needed his help to sentence killers that the player arrests in Season 3.
- The Comically Serious: He's less expressive than Judge Dante, but isn't above wisecracking and dropping some funny lines.
- Composite Character: Seems to be one of Judge Hall and Judge Dante, since he's as stern as the former and is sometimes shown to be as goofy as the latter.
- Not So Above It All: When dealing with a killer who happens to be a male prostitute, Adaku wonders whether or not the pay is good, and considers a career change.
- Reasonable Authority Figure: Despite his apparent gruffness, Judge Adaku is pretty fair in his verdict. For example, the killer in Case 9 is a corrupt and immoral Jerk Ass, and the judge detested him. But since his murder of the victim was accidental, he was given only 10 years of prison.
- Scary Black Man: Judge Adaku is the sternest of the three judges we've seen. In his very first appearance, he wasted no time to tell the killer that, under the British Law, they would be beheaded for murdering a member of a Royal family, before very brusquely sentencing them with a 10-year imprisonment.
A former soldier and hitman, Jonah currently works as a bodyguard for several clients in the Sahara Region, crossing paths with the Bureau.
- Ascended Extra: Appears to be just another suspect at first, but plays a crucial role in helping the Bureau defeat The Sword and even becomes a Bureau agent afterwards.
- Appeal to Force: His idea of interrogating someone is "talk or I beat you up." He quickly discovers this doesn't work really well.
- Bald of Awesome: Judging from the stubble, he likely shaves his head.
- Big Damn Heroes:
- For an ex-hitman, he certainly does a lot of last minute life-saving act.
- Shows up and shoots down The Sword before they can kill Carmen and the player.
- When June was playing with a crossbow and almost shot her sister with it, Jonah arrives just in time to catch the arrow bolt before it hits April.
- He then rescues Carmen from someone taking her hostage.
- In Case 32, he does it again when he saves Elliot from being killed.
- Bruiser with a Soft Center: He's a tough guy, but he's actually pretty sweet to people if they aren't his enemies.
- Genius Bruiser: Looks like a thug, but is fluent in ancient languages.
- Good Scars, Evil Scars: Has a small one below his left eye.
- Honorary Uncle: Like with Jack, the triplets call him "Uncle Jonah" and even play hide-and-seek with him.
- Hot-Blooded: He gets pretty pissed off if his clients don't do what he tells them.
- Icy Blue Eyes: Marina, one of his victims, certainly thinks so.
- Jerk with a Heart of Gold: He is gruff and not above using violence at all, but is willing to help the player in any way he can, whether it's to stop The Sword or rescue a missing child.
- Knight Templar Big Brother: When Lily is suspected of murder, Jonah threatens to leave the Bureau and beat up the real criminals to prove her innocence. Marina and Carmen are appropriately horrified.
- Love at First Sight: The reason he refused to kill Marina in Moscow was because he was charmed by her beauty.
- Odd Friendship: He gets along very well with Carmen.
- Papa Wolf: He is protective of any children under his care, such as when he stops a crossbow arrow mid-air before it could hit one of the triplets, or when he shoots a SOMBRA agent who threatened to kill Elliot in front of him.
- Scary Black Man: He's a dark skinned hitman, who is noted to be quite dangerous by many others.
- Ship Tease: With Marina. It seems mostly one-sided, him being the one crushing on her. This is no longer the case as they begin dating after Marina chooses to forgive him.
- Sixth Ranger: For the Bureau, joining at the end of the Sahara region. His niche in the team is his knowledge and analysis of ballistics, explosives, and other weapons.
- Sweet Tooth: Has a fondness for goat's milk and dates.
- Tall, Dark and Handsome: Dark skin, stands at 6 feet, and incredibly built.
- Took a Level in Kindness: After he gets accepted into the Bureau, he becomes less of a Jerkass with every case, and by the time the team reaches East Asia, he's completely mellowed out. It doesn't make him any less Badass, though.
A belly dancer from Morocco who turns out to be a Israeli Intelligence Service member.
- Action Girl: As an agent of Mossad, she's skilled at using guns, sword-fighting, and even improvises an ice bullet to kill the victim of Case 15.
- Aloof Dark-Haired Girl: Asal is dark-haired, very pretty, and gives off an aloof and mysterious aura towards the Bureau, even after they gain her trust.
- Anti-Hero: She's helped the Bureau on several occasions, but her loyalty lies with Mossad, so she ignores the Bureau's moral code even if it hurts her boyfriend, Jack. Most notably, she's willing to kill SOMBRA agent Nick Kringle instead of capturing him.
- Badass Israeli: She looks sweet, but she's vicious. And as a member of Mossad, she's definitely Israeli.
- Book Dumb: Downplayed, but Asal's not much for academic learning. Even Jack, who isn't much for books, is smarter than she is.
- Chick Flick: According to Jack, Asal loved these kinds of movies, and would always make him watch them with ehr.
- Easily Forgiven: Surprisingly, Jack is happily back with Asal in Case 17 despite her having killed someone two cases prior. The other members of the Bureau aren't so quick to forgive her, though.
- Averted in Case 36, where Jack is so fed up with her frequent excuses that they break off their relationship.
- Femme Fatale Spy: Her belly dancing is a cover for the fact she's a Mossad agent.
- Pragmatic Hero: She considers herself this, as she thinks the Bureau can be too soft in dealing with dangerous targets.
- What the Hell, Hero?: Carmen wastes no time chewing out Asal for poisoning Jack, even though Asal was careful that it would only incapacitate, and not kill him.
- She gets another one from none other than her at-the-time boyfriend, Jack, for killing the victim of case #15.
The Douglas Triplets (April, May, June)
Lars' and Angela's six-year-old daughters, who were mentioned many times before first appearing in South Asia.
- Adult Fear: A couple of times in East Asia did one of them run off without their parents knowing. And it just so happens that the region is currently dealing with a crisis involving children...
- Child Prodigy: In the first case of World Edition, one of them attempted to hot-wire Lars's motorbike, and their parents mention that they're pretty gifted.
- Genki Girl: All three of them are energetic and curious, frequently running off to go sightseeing and playing with dangerous weapons, causing Angela to worry a lot abut their safety.
- Identical Twin ID Tag: The three girls sports different hairstyles to distinguish them from each other: April has twin braids, May has a short bob, and June has shoulder length hair.
- Tagalong Kid: Lars brings them along in South Asia to spend more time with them because of the guru's teachings. They stick around until East Asia, when they start acting strangely thanks to the influences of the SOMBRA affiliates. At the end of that arc, they are sent to live with Angela's parents.
- Temporal Theme Naming: Their names are April, May, and June.
- Troubling Unchildlike Behavior: They act more strangely as the Bureau progresses through East Asia, courtesy of Chieko.
A young orphan boy who frequently runs into the Bureau during their investigation in Asia.
- A Boy and His X: In South Asia, he is accompanied by an elephant who dies in the last case of the district.
- Adult Fear: He appears in East Asia, where it's implied that he'd been recruited by SOMBRA to become a mindless soldier. Then he disappears in the middle of a case...
- Inverted in Case 42, where he's upset that the player arrested Carmen on suspicion of being the mole, and fears that he'll lose her forever. Even worse when she's taken hostage, and tells the player that she might not come back. Luckily things ends well for them in the end.
- Dark and Troubled Past: Before he met the Bureau, he lived a harsh and dangerous life on the streets of New Delhi.
- Friend to All Living Things: He gets along with elephants pretty well, and even a baby lion in Kenya. Apparently his affinity for animals even extends to venomous snakes.
- Happily Adopted: By Carmen in Case 30. In Case 42, he actually calls her "mom."
- Parental Substitute: Carmen is this for him. She adopts him in Case 30.
- Protectorate: Eventually becomes this to the Bureau, especially for Jack and Carmen.
- Stepford Smiler: When he reappears in East Asia, he's too happy for his own good. This is possibly because of SOMBRA's influence.
- Tagalong Kid: Since Carmen became his legal guardian, he starts traveling with the Bureau. However, he still has a sizeable role in the series and even manages to help the team out several times.
- Troubling Unchildlike Behavior: Courtesy of SOMBRA, he rambles about weakness and death, and even cuts himself with a knife to prove he's not weak.
A lawyer from Singapore. The Bureau is steered to her by a message from a mysterious online persona named "X."
- Action Girl: Although it's never seen in action, she knows Krav Maga.
- Be as Unhelpful as Possible: She never says anything that could help the Bureau. After all, it might be incriminating.
- Brainy Brunette: She's a smart cookie, and has brown hair.
- Curtains Match the Window: Brown hair, brown eyes.
- Even Evil Has Standards: She's defended some morally ambiguous people as an attorney, and was even on SOMBRA's payroll, but she draws the line on human experimentation.
- Jerkass: She can be a real bitch. She lightens up when she partners with the player.
- The Mole: She is actually X.
- Promoted to Playable: She's hired by the Bureau and becomes a partner character like Jack or Carmen.
- Verbal Tic: She's prone to inserting legal terms into her conversation, even when there's no need for it.
- What the Hell, Hero?: When Michelle begins interrogating during case 42, she gets the player character subject to a lot of these. It's to be expected from Jack given his feisty history with Michelle, but even Angela snarks that the player can't work with their trusted partners. Michelle takes it in stride. Of course, Angela might be testy because she's the killer.
XSee Michelle Zuria for info on X
Jonah's half sister, who meets the Bureau during their investigation in Africa.
- Badass Driver: She's a professional racecar driver, and easily wins the first race we see her in.
- Dark-Skinned Blonde: Has the same complexion as Jonah, but with blonde hair.
- It's All About Me: She doesn't care that her partner dies. Lily's more interested in the glory she obtained.
- Lack of Empathy: She's even worse than her brother. She's markedly not beaten up that Nomena, her co-driver, was killed, and won't let it rain on her parade of winning the race. Carmen calls her out on it.
- Odd Friendship: Like Jonah, she's known Carmen for years.
- Put on a Bus: After meeting up with Jonah, she departs to Brazil, hinting that she may appear in the South American region.
- Shared Family Quirks: According to Carmen's comments, sternness runs in the Karam family, and Lily is no exception most of the time.
Sombra Affiliates (MAJOR SPOILERS)
Promethian Leader (Archibald Gilchrist)
The leader of the Promethians leads the European SOMBRA cell, trying to fulfill the evil agenda of unifying Europe.
- A Glass of Chianti: Loves him a glass of sangria.
- Arc Villain: Of the European section.
- Cult: Runs the Promethians.
- Dastardly Whiplash: Has the top hat and mustache of the character.
- Evil Old Folks: He's 61.
- Manipulative Bastard: He knew exactly which buttons to push for both Sofia of Girona and Cassandra Papadakis.
- Villain with Good Publicity: He was knighted, no less.
- Wicked Cultured: Speaks fluent Aramaic, and fluent in the classics.
- Wounded Gazelle Gambit: Of the blackmail variety. He claims the payments he made to the Promethians were blackmail. But they weren't.
The Sword (Omar Bahir)
Chief Ripley's attacker, who the Bureau chases throughout the Sahara region.
- Arc Villain: Of the North Africa and Middle East region.
- Faux Affably Evil: The Sword appears before the final case of the Sahara, and is like this so the player wouldn't suspect them.
- Four Eyes, Zero Soul: One of the most evil characters, and sports a thick pair of glasses.
- Knight of Cerebus: The Sword is probably the most dangerous criminal the player's dealt with up to date, from shooting the Chief to luring the player into a trap in the Sahara. When the person behind it finally reveals himself, he proves himself to be extremely ruthless and deadly. He kills a man who he doesn't need anymore, orders the kidnapping of a little boy, poisons Du Pont, and leads Carmen and the player into a trap where he attempts to kill them too. The Sword is arguably just as bad, if not worse than The Crimson Order.
- Only Known by Their Nickname: The Bureau only know The Sword by their codename.
- Wicked Cultured: Speaks fluent Arabic and knows chemistry. And turns out to be Omar Bahir, a professor.
COSMORUS Mole (Natasha Romanova)
The Eurasian SOMBRA agent who leaks COSMORUS's confidential information to SOMBRA, and helps fulfilling their plan to send the world in dark ages by launching a satellite. Revealed to be the Head of COSMORUS, and Marina's mom in a surprising turn of events.
- Ambiguously Evil: The mole had been appeared before, and while some people hinted at possible dark motivations, their allegations appeared to be unfounded. This changed after the reveal.
- Arc Villain: Of the Russian and Central Asia section.
- Bitch in Sheep's Clothing: She seems both sweet and in command. She's not the first by any stretch.
- Evil Matriarch: To Marina.
- Evil Redhead: She's a redhead. And she is definitely evil.
- Faux Affably Evil: Acts very civil and calm towards the Bureau, but quickly drops this facade when they're exposed.
- Friendly Enemy: Pretends to be friends with the Bureau.
- Grandma, What Massive Hotness You Have: 56 years old, and is not bad looking in the slightest.
- Manipulative Bitch: Tricks an unwitting Yelena Tereshkova into killing someone who gets in her way.
- President Evil: The mole is The head of COSMORUS.
- Unwitting Pawn: While the mole truly is power-hungry and villainous, SOMBRA dumps her as soon as she launches the satellite, breaking their "promise" to give her control of Russia.
- Villains Want Mercy: She wants to be protected when she is caught, since she is a loose end. She doesn't get it.
- Villain with Good Publicity: The mole is respected by all, as they are the head of the COSMORUS. The only one who suspects them is dismissed until they're caught.
- Wounded Gazelle Gambit: Pulls this on the Bureau in the second case where she's a suspect, where she gets upset when the Bureau tells her there might be another COSMORUS mole and says they're victimizing her. She tries this again when she's being arrested by her own daughter, Marina, only this time it doesn't work.
A worker of the NGO Rising Hope. It is later revealed that he is the South Asian SOMBRA agent, who is behind O.M. Medilab and One Mother Milk.
- Affably Evil: He is really nice and an NGO worker, no less. Until he guts Sandeep Sadhra.
- Arc Villain: Of South Asia.
- Bitch in Sheep's Clothing: Hides in plain sight as an NGO worker aiding relief efforts.
- Card-Carrying Villain: After his scheme has been outed, he's PROUD of declaring himself a SOMBRA agent.
- Fat Bastard: A bit portly, and certainly evil.
- Four Eyes, Zero Soul: Sports a pair of frames, and his remorseless killing of Sandeep certainly qualifies.
- Ironic Name: Warren Goodfellow isn't exactly a good fellow...
- You Have Outlived Your Usefulness: Guts Sandeep after he does his job of framing the guru.
ObaasanAn elderly lady who is in charge of brainwashing the children and to make them kill each other in "the Hunt". East Asia's main villain.
- Bitch in Sheep's Clothing: Even more than Warren, she seems like a harmless old lady, but is a cruel, calculating bitch.
- Evil Old Folks: Considering she's willing to brainwash and murder children, she's certainly one.
- Improbable Aiming Skills: Is noted to be good with a crossbow.
- Knight of Cerebus: In the finale of East Asia, she drops her sweet old lady act, even before she is discovered to be part of SOMBRA. She's also the first member of the organization to kill a child with her own hands.
- Obfuscating Stupidity: She plays up her eccentric old lady shtick.
- Shaped Like Itself: Her name means "old woman" in Japanese. She's an old woman.
- The Social Darwinist: Believed that the weak die at the hands of the strong, and forced this ideology on children.
- Would Hurt a Child: She ordered children to kill each other until one was left, and killed Hiroshi herself when he refused to take part.
The Head Hunter (Ronin Ozawa)
Warren Goodfellow's SOMBRA contact, who comes across as a wanderer who protects children.
- Affably Evil: He's constantly polite to the Bureau despite his dirty work, and is the only major member of SOMBRA who actually agrees to help the Bureau's investigation until Michelle joins the team.
- Karma Houdini: As the Head Hunter, Ronin trafficked orphans for SOMBRA and supplied them with weapons, but the judge let him go Scot-free after he leaked some vague information about SOMBRA's next activities to The Bureau.
- Obfuscating Stupidity: He claims not to know of SOMBRA and their child trafficking plan despite the Bureau knowing otherwise.
- Red Herring: He's the Head Hunter that The Bureau's been searching all over East Asia for, and is connected to the child crisis in the region. However, there's something much more sinister at play and he's only a small part of it. He also turns out not to be the Big Bad of the region.
- Tattooed Crook: He's covered in tattoos, and works for SOMBRA and the Yakuza.
- Yakuza: He's not actually a member of SOMBRA. Instead, he's a part of the Yakuza group that deals closely with SOMBRA.
Launders money for SOMBRA
- Crocodile Tears: Whenever he's spoken to, at least until the player proves him guilty.
- Jerkass: His killing of Constance (and the reason for it) is so mean-spirited that Elliot calls him a disgusting human being.
- Knight of Cerebus: After being exposed as the killer of Constance Tan, the tone of Case 32 quickly darkens-particularly when he kidnaps Elliot and wounds both him and Jack in the process.
- Love Redeems: Painfully subverted with him murdering Constance Tan, who he admits to caring for, once she found a connection between him and SOMBRA.
- Would Hit a Girl: More like "Would Murder a Girl" but the trope still applies given what he did to Constance Tan.
- Would Hurt a Child: While Elliot isn't exactly a kid, he's one of the younger major cast members and Anbu pulled no punches in his treatment of Elliot after kidnapping the teen.
Doctor Marshall Metcalf
A strange doctor with pale blue skin. He runs the medical experiments on the "Next Level" kids like Baxter. Ends up killed on SOMBRA's volcano island.
- Accidental Murder: The victim of one, courtesy of Brice LeBeau.
- Asshole Victim: Such victims aren't unusual in this series. But Metcalf is so much one that it causes his killer to be sympathetic. After all, LuBeau acted in self-defense, Metcalf was attempting to murder him first.
- Amazing Technicolor Population: He has blue skin, the results of his own experimentation on himself.
- Evilutionary Biologist: Dear God, yes.
- Four Eyes, Zero Soul: Nonconsensual human experimentation, and he sports a pair of glasses. They are a clue to catch his killer.
- Morally Ambiguous Doctorate: Well, human experimentation certainly qualifies.
- Playing with Syringes: His favorite past time.
- Tested on Humans: Interestingly, he includes himself with those humans.
An American champion kickboxer living in Indonesia, Baxter is actually an assassin, one of the "Next Level" human experiments.
- Big Brother Is Watching: He was afraid that SOMBRA was tracking him, and goes into hiding because of it. In New Zealand, this is revealed to be true, and it causes him to panic nonstop.
- Escaped from the Lab: He ran away from SOMBRA. He pretended to return to kill Marshall Metcalf, the man who experimented on him. Marshall was killed by Brice LuBeau first.
- Heel–Face Turn: He wanted nothing to do with SOMBRA or their plans for him.
- Hidden in Plain Sight: This was his plan for hiding out on the Ringed Lord set by blending in as an extra. He wouldn't look unusual compared to people dressed up for a fantasy movie.
- Nice Job Breaking It, Hero: He's the victim of one of these. When Elliot wants Baxter to destroy a tracking device, Baxter instead panics and runs away.
- Revenge Before Reason: In the last case of Oceania, he reveals that he was bent on getting revenge on Metcalf, and is so angry throughout the case that he keeps on lashing out at the Bureau when they interrogate him.
- Super Strength: Among other things, the human experimentation was supposed to give him this, although it's never shown in game.
- Tested on Humans: He's the victim of such tests.
- The Dog Bites Back: His treatment at the hands of SOMBRA made him want to kill Marshall Metcalf, the man who experimented on him. Metcalf's paranoia and Brice's self-defense merely beat him to the punch.
- Used to Be a Sweet Kid: Baxter makes this statement of Riaja and Veronica, two other kids who were in the same boat with him. Baxter himself is also pretty nice when he's not plotting his revenge.
- Yellow Eyes of Sneakiness: The yellow eyes are a side-effect of the genetic mutation, all of the kids who underwent the tests have them. But Baxter is on the run and doing his best to hide, even disguising himself as an extra in a movie.
Lavinia de Brills
An heiress to a diamond fortune, Lavinia is in Kenya overseeing the work of her diamond mine, as SOMBRA is suspected of smuggling her diamonds. As it turns out, it's a mutual partnership, and Lavinia has been smuggling diamonds for years, although this is her first run with SOMBRA.
- Boom, Headshot: How Angela offs her in Case 42.
- Lady Drunk: She gets completely plastered on champagne.
- The Mole: Chief Ripley was revealed to have been attempting to turn her into one for SOMBRA. The Bureau learns this only after Lavinia dies, and it leads Ripley to be a suspect for Lavinia's death. It also causes a great deal of friction between Ripley and Ingrid.
- Non-Idle Rich: Invoked, she states she smuggles diamonds simply because she's bored to tears with the high life.
- Pretty Little Headshots: Justified. Angela is not only well trained with firearms and could get a clean shot easily (assisted by the fact that Lavinia trusted her), but she had the opportunity to clean up before the player and Michelle arrived.
- Rich Bitch: Is she ever.Lavinia: What dreams these peasants harbor.
- Rich in Dollars, Poor in Sense: Like so many other criminals, leaves clues at the crime scene, and literally thinks she can outwit SOMBRA simply because she's rich.
- Sex for Solace: With Jack, since he was grieving over breaking up with Asal.
- She Knows Too Much: She gets offed before she can reveal the identity of the SOMBRA mole.
- Tempting Fate: At her trial, she exclaims that she won't spend a day in jail. She turned out to be right, but not in the way she expected.
- Wounded Gazelle Gambit: Tries to play off that she's a victim, and that SOMBRA is after her.
Bureau MoleA SOMBRA spy within the Bureau, who sent orders to kill the team before they reached Kenya. Heavily implied to be one of this season's main characters.
- The Mole: For SOMBRA, within the Bureau. More details can be found under Angela Douglas's name.