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"To stop those monsters, one-two-three,
Here's a fresh new way that's trouble-free.
It's got Paul Anka's guarantee...
Guarantee void in Tennessee."
Hey! We've got a marvelous, fantastic deal for you, one that will make your wallet heavier, your life better, your teeth whiter and your significant other want to have sex with you every night. And the price is so damn low, we're CRAZY!
Except for you doofs in Nebraska. You're stuck out, and we're certainly not going to tell you why. Na na na-na na!
Why did Nebraska end up with the short end of the stick for so long? The answer lies deep in some silly rules imposed by the Bell System, combined with an odd bit of Cold War surplus.
Before deregulation of telephone services and the later cellphone revolution, the phone company (and we mean the phone company—in most places in the US, telephone service was a Bell monopoly) had no incentive to expand the infrastructure of any state more than what was necessary for its residents. The sole exception was Nebraska, because the Strategic Air Command or SAC (the Air Force command tasked with managing the Air Force's nuclear weapons) was based in Offutt Air Force Base in Omaha and needed insane amounts of incoming phone lines as insurance in the case of an attack. Needless to say, most of those lines went unused 365 days a year.
Mail-order companies, and especially those taking advantage of the new 800 service, saw potential in the infrastructure and petitioned Northwestern Bell and the government to let them make use of it. They agreed with the proviso that the businesses would be cut off if the Soviets attacked (well duh). There was a bigger problem, though: At the time, using the same 800 number both for calls within a specific state and calls from one state to another was against telephone company rules, one of many self-serving, seemingly random provisos people had to live with back in the Bell days. Sellers therefore had the choice of confusing their customers with two 800 numbers, one for callers within Nebraska and one for callers living in the rest of the country, or just having the one 800 number and barring Nebraska residents from calling (and possibly advertising a local number on local Omaha TV stations?). Most chose the latter.
As more call centers set up shop in Omaha, Northwestern Bell built more and more infrastructure to the point that the number of lines going into call centers dwarfed those originally used by the SAC. The rules about 800 numbers didn't change until the mid 1990s, when the SAC disbanded into the current STRATCOM. And Now You Know.
Often summed up quite simply with "Void where prohibited," a magical phrase which shifts the onus of learning about obscure laws away from the seller and onto the consumer.
The actual most likely U.S. state to be excluded from an offer broadcast on TV these days is Tennessee, with its strict advertising regulations (the absence of state income/interest taxes means shopping local is crucial). Alaska and Hawaii are also common exclusions for physical items, most likely as a result of the added shipping fees that come from delivering to non-contiguous states. This trope is not exclusive to America — in Canada, Quebec is often excluded from certain products and services due to both gambling laws and French language requirements. And in the UK, Northern Ireland misses out on a lot, but islands off the British Mainland may also find themselves exempt because the Royal Mail and most commercial couriers charge extra to mail packages to them.
Compare to No Export for You.
Examples
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Advertising
- An example of this played for comedy is in this
Microsoft video made as a joke advertisement for Windows 1.0. Apparently this "advanced operating environment" was available everywhere, "except in Nebraska!" for some indiscernible reason.
- Back in the 1980's, Augsburger Beer used to have their Brewmeister, Hans Kessler, do their radio commercials (he always pointed out that, in spite of its German-sounding name and German-accented Brewmeister, Augsburger was brewed "right hier in ze goot old U. S. ov A."). At one point, when they were holding a contest, he gave a brief summary of the rules, then added, "Just remember to drink Augsburger Beer, and void where prohibited." (beat) "Did I say zat right?"
- The infamous Westwood College "Tighten up the graphics" commercial was not intended for residents of Texas or Massachusetts.
- Nearly all Car insurance and similar things from the UK are not applicable in Northern Ireland despite being part of the United Kingdom.
- A jarring example for discounts and other goodies for Lasyk Eye Surgery was played in California. Except towards the very end of the ad, it says "Offer void in California".
Live Action TV
- Deal or No Deal's play-at-home Lucky Case Game cannot be played by residents of North Dakota, Tennessee, South Carolina, Nebraska, and Minnesota.
- When John Henson was host of Talk Soup on E!, he used to run fake offers with a long rolling list of disclaimers that always ended with "Valid in 49 states — sorry Tennessee!"
- Mystery Science Theater 3000 has made jokes about this.
- The Tush program on WTBS in the late 70's - early 80's would often have disclaimers on their fake ads stating 'Void where prohibited and, of course, in Wisconsin.'
- Parodied in The Daily Show skit "Freedom Packages," an imitation infomercial offering "packages" of US intervention. In the end, after a long list of possible "side effects," it says "Package not valid in West Bank and Gaza."
- Most Disney Channel contests have "Void were prohibited in Maine".
- Charter Communications has "Open to legal US residents of the 48 states (including DC) except New York and Florida.
Magazines
- MAD once spoofed this trope with a coupon that was "Void where prohibited. Prohibited where void. Void and prohibited where not allowed."
- If a British comic, such as The Beano or The Dandy, has a cover mounted free gift, it would often be absent when sold in the Republic of Ireland. Probably also applies to Canada and New Zealand.
Video Games
- Parodied in World of Warcraft: One of the demons a warlock can summon, the voidwalker, a kind of shadow/nothingness elemental, sometimes says "I...am...void...where...prohibited." when summoned.
- See also the many real-world competitions on the World of Warcraft website, as well as the recently launched Arena Tournaments. In Europe, many countries within the EU are prohibited from entering any such competition due to national laws that are beyond Blizzard's control. Regardless, guess who gets the blame for this...
- People in Quebec also cannot enter the tournaments; see Canada below.
- Happens frequently with contests in City of Heroes that have real-world prizes. Since European players were so often excluded there were eventually Europe-only contests held for those players that the Americans cannot enter.
- One of the major locations in the gameworld is Paragon City, Rhode Island. Guess which US state is excluded from participating in real-world contests?
- Spore recently had an expansion pack which was announced available to all players in the US, except residents of Maine.
- Parodied in Super MNC where, during an in-universe ad, the announcer rattles off a long disclaimer for a product before ending with "{Product} is NOT void where prohibited! You hear that Quebec? Go Suck it!"
Web Animation
- Parodied on Homestar Runner in a commercial for the "Strong Bad Sings!" music collection: "Refunds not available in Maine or Arkansas."
Western Animation
- It's got Paul Anka's Guarantee.
- Guarantee void in Tennessee.
- Lampshaded in the episode "Fear of Flying" where an official at Krazy Klown Airlines offers Homer and his family free tickets to anywhere in the U.S., "excluding Alaska and Hawaii, the freak states.".
- Sheep in the Big City exaggerated this to absurd lengths in a cutaway gag, with a list of terms and conditions that ran for at least a minute. And the prize was a single can of Shrimp Cola.
Other
- Played humorously by OK Go during their OK Go Dances With You
YouTube commercial, where people living in Antarctica were excluded from the contest, because they were too far away (sucks to be you)
- Parodied in the Capitol Steps's fake commercial to treat "Electile Dysfunction." Offer not good in Florida.
- Inverted in hayleyghoover's Annoyances 11-15
: the pilgrim figurines are available for 60 easy payments of 29.99, but only in Oregon (and you get a free spatula!)
Variations
Australia
- Competitions run by companies based in Australia which also market their product in New Zealand may only be open to residents of Australia.
- In Australia, it's South Australia, Western Australia and the Northern Territory, because only the east coast matters after all...
- SA has a very strict Trade Practices Act; NT may have inherited some of them, since it used to be ruled from SA.
- Similarly there's the rural (or "regional") areas: Any time any novel development occurs in Australia, Sydney, Melbourne, Brisbane, Adelaide and Perth will always get it first, and everywhere else will get it never. When Channel Ten launched ONE HD, it apparently neglected to mention that only the capital cities would get it, much to the chagrin of rural viewers.
- A Subversion of this is that all offers in South Australia are usually extended to Broken Hill, which is in New South Wales. Among other things linking SA to Broken Hill is the time zone, because during the late 1800's so much of mining industry and SA were tied together,
Canada
- The Canadian version is, "Offer not valid in Quebec." Quebec has its own gambling laws regarding sweepstakes, which differ widely from the rest of Canada, particularly the requirement that anything in English must also be present and accepted in French. There are also separate laws that make certain contests found in advertisements void; in particular it is illegal to advertise to children in Quebec. Since some of those publicity campaigns for contests run throughout Canada, the contest they advertise is made unavailable in Quebec.
- A recent variation has appeared in an ad campaign with the disclaimer "offer not available in Manitoba"
- Throughout Canada in general, if it's not run by a non-profit, it must also have some form of skill-testing, even a simple math problem, excluding many US promotions.
- The city of Kelowna, British Columbia, Canada
was apparently bribed to do this; EB Games (since bought out by GameStop; those that are still EB Games simply didn't feel like changing the signs) are prohibited from buying used games in city limits, because the pawn shops "complained" that the chain stores took away their business.
- Lampshaded by Tony Kornheiser on ESPN's Pardon The Interruption. After the standard half hour, he and Mike Wilbon "toss it up to SportsCenter," but briefly interrupt (no pun intended) the latter show with an extra segment, the "Big Finish," During which they truly close out their show. This extra segment wasn't aired on TSN in Canada, so at the end of every show, Kornheiser waves a Canadian flag and says "Goodnight, Canada."
- Though, SportsCentre has recently begun airing said segment now, at least.
- A variation, some randomly pulled cards could be exchanged by mail for small prizes: Canadians had to complete a brief math problem to get their prize.
Latin America
- Since several channels are broadcast all over Latin America, it's not rare to see adverts saying "Only applies to Argentina" or "Exclusively for Mexico."
Europe
United States and related
- Puerto Rico, Alaska and Hawaii get excluded quite a bit as well, especially from travel offers.
- And long-distance calling or cell phone plans, though with how cutthroat competitive the industry is getting, this is steadily fading away.
- The Pacific territories such as the Commonwealth of the Marianas are generally excluded from just about everything.
- "Price Slightly Higher West of the Rockies" used to be fairly common in U.S. advertisements, but improved transportation infrastructure and more facilities on the Pacific coast have rendered this a quaint reminder of the late 20th century.
- Which might explain why it's now "Prices higher in Alaska and Hawaii."
- Red Lobster takes this to the hilt, reminding the viewer that not only are their prices higher in Alaska and Hawaii, they are also higher at the chain's Times Square location (which is more likely to take advantage of tourism than anything).
- Now Wendy's and KFC are promising their meats will be fresh (refrigerated) and not frozen in the continental US.
- Massachusetts until recently heavily regulated auto insurance and thus auto companies could not set their own rates. Despite this, advertisements claiming "safe driver discounts" and such are constantly being played on Boston TV with fine print at the bottom noting that you can't buy it in this state.
- These ads, were, of course, aimed at viewers in New Hampshire. (Much of southern New Hampshire television is broadcast from Boston).
- If you have a gift card, chances are the fine print will tell you that a monthly "service charge" will be applied to your credit starting a year from purchase, except where prohibited. California is one state that prohibits retailers from slowly eating away your unused credit. This particular aspect of the trope is also becoming discredited in a number of other states as well, as A.) more states have implemented laws against this sort of thing, B.) consumers have become more aware of this and C.) this market has become much more competitive.
- In Southern California, a Metrolink rail ticket can get you on every bus for free or at a discount - unless you happen to be going to or from Santa Monica.
- The Lifelock company, which basically promised to protect your identity from any theft, ever, but people still had it happen, including the founder of the company, who would demonstrate the products effectiveness by putting his Social Security number on billboards. Now, laws have been passed that make them unable to offer the anti-theft guarantee it still makes in some states. New York is the big one.
- Safeway offers to match any competitors best deals, but only in Oahu, Hawaii.
- Many contests can't be entered by people who live in Rhode Island because it has a specific law that requires the company to file a legal statement with the secretary of state before it can run a contest there and pay $150. Since Rhode Island is so small anyway, most companies just figure "why bother?"
- A lot of promotional giveaways in the 1970s or earlier would include in the fine print "Offer void in ..." followed by a laundry list of states. In most cases this was due to poorly-written laws that effectively prevented a company from giving something away for free if there was an element of chance involved, since that made it "gambling". Many of these states have revised their gaming ordinances since and will now allow, for example, McDonald's to run their "Monopoly" promotion, provided that the sponsor makes a way for people to get the game pieces without making a purchase.
The Internet
- Even the Internet falls victim to this. Because television shows are almost always licensed for viewing only in certain countries, online players will usually block users from foreign countries. Never mind asking why the networks prefer to limit their potential advertising base, but they do. YouTube offers the ability to do this as well because it offers content from television networks. It's probably easier to list sites that don't do this. Unauthorized uploads on Vimeo and the like obviously don't count.
- This leads to such absurdities like a Sony ad not being viewable in Germany because it contains music by ... Sony Entertainment.
- They do this because they still think of themselves as TV broadcasters and any internet presence as something between a sideline and a Necessary Evil. They hope (in some cases against all hope) to sell the rights to a broadcaster in your region...
- Of course, Hulu is blocked outside the US. Sorry Canada...
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