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Simone Deveaux (Tawny Cypress)The daughter of Charles Deveaux, Simone is unaware of her father's history with the Company and existence of evolved humans. She is an art dealer who used to date Isaac and still harbors feelings for him, but is also interested in Peter, who is her father’s hospice nurse.
Sandra Bennet (Ashley Crow)
- Kindhearted Dog Lover: She caretaker of the family pet—Mr. Muggles.
- Laser-Guided Amnesia: Noah keeps Sandra unaware of incidents involving his other work by using the Haitian to repeatedly erase her memory, but fails to help her when she suffers a brain hemorrhage.
- Mama Bear: She drives out some Company agents threatening her family at gunpoint.
- Muggle Foster Parents: Of Claire.
- Team Mom
- Second Love: The Heroes Reborn novellas state that she is now Happily Married to Doug, the boyfriend she brought to Thanksgiving dinner.
- Suddenly Always Knew That: She knows how to make convincing fake I.D.s (from sneaking into Def Leppard concerts.)
Lyle Bennet (Randall Bentley)Claire's little brother with the uncanny ability to be ignored by everyone.
- Accidental Misnaming "What was it... Larry?"
- Annoying Younger Sibling
- Badass Bystander: Attacks Ted Sprague with a baseball bat when he breaks into their home. In the Heroes Reborn novellas, it's stated that after Claire's big reveal, he uploads Zach's footage of Claire testing her ability onto the internet under the alias "Hellbee".
- Batter Up
- Flat Character
- Laser-Guided Amnesia
- Muggle Foster Sibling: Of Claire.
- Unfazed Everyman
Janice Parkman (Lisa Lackey)Matt's wife, with whom he has a strained relationship.
- Your Cheating Heart: Had an affair with Matt's partner and Matt believed her baby's father was the partner. Because of her past infidelity, Matt suspected she was cheating on him again with the water delivery man.
- Ooh, Me Accent's Slipping: Lisa Lackey is Australian and sometimes her accent slips through on certain words.
Zach (Thomas Dekker)Claire's friend, currently being chased by Terminators.
- Deadpan Snarker
- Laser-Guided Amnesia: In "Fallout" Zach's memory about Claire has been erased by the Haitian and he claim that Claire not talk to him since sixth grade. Claire is forced to rebuild their friendship.
- Nice Guy: Despite his limited role, he's one of the more likable characters in the series.
- Non-Action Guy
- Platonic Life Partners: He is Claire's best friend and no romance is ever hinted between them (though it initially had been written as such), mostly due to the below trope.
- Secret Keeper: He is initially one of the few people to know of Claire ability.
- Straight Gay: In an article, Tim Kring confirmed that he originally intended Zach to be gay. However, NBC's publicity department and Thomas Dekker's management have both claimed that the character is straight. Zach has never explicitly stated his sexual orientation.
Caitlin (Katie Carr)Oirish chick who is, as far as we know, still stranded in Bad Future Version 2.0.
- Forgotten Fallen Friend: After Season 2 Peter doesn't seem the slightest bit interested in what happened to Caitlyn and never refer to her.
- Temporary Love Interest: To Peter in Season 2.
- What Happened to the Mouse?: Peter accidentally leaves her in a plague ridden future. This is a major motivation for him to try and stop the virus from getting released. Then in the season finale, he prevents the virus from getting released, and afterward doesn't seem the slightest bit interested in what happened to Caitlyn. The real reason for this is that before the writer's strike, the virus was going to be released, and when they reshot the ending, they didn't have enough time to shoot a resolution to Caitlyn's story. Word of God makes it clear she'll never be seen or heard of again either.
Emile Danko a.k.a. "The Hunter" (Željko Ivanek)
The veteran leader of Nathan's government Black Ops team tasked with hunting down and capturing all evolved humans. A single-minded, ruthless, and somewhat unstable hardliner, he regards the supers as targets rather than people, and repeatedly expresses deep fear and hatred of them, seeming to believe that they should be killed off instead of merely detained. This attitude frequently leads him into conflict with Nathan and Noah Bennet, who advocate a more "humane approach" towards the superhuman roundup. His drive to be proven right and vindicated no matter what the cost leads him to attempt to fake a suicide bombing of Washington D.C. by a superpowered individual to turn public opinion in his favor. When that fails, leading to him being fired, he ends up shoving his boss Nathan out a window and taking total control of the operation himself. From there he gets crazier and crazier as the series progresses, to the point where he ends up secretly teaming up with Sylar, thinking that it's a good idea and he's got the situation completely under control. Sure, good luck with that...
- Bad Boss: Especially in the online comics and mini-series, where he's shown pushing his men to the brink and also sending them into potentially hazardous situations blind with poor intel. Plus it's implied that he's fed two of his men to Sylar so Sylar could assume their identities, as well as setting things up so that one of the personnel would end up killed by Tracey Strauss in an escape orchestrated by him to prevent an implied shutdown of the division by the government.
- It should be noted that when push came to shove, Danko's men were completely prepared to believe that he'd cracked and shot his own men, rather than believing Danko's story of shapeshifting killers, despite knowing that such things are entirely possible. Apparently that's the sort of reputation you get amongst your co-workers when you enlist them to fake attacks on your own citizens by the enemy.
- Badass Normal
- Bald of Evil
- Big Bad: All set to be Volume Four's, although Sylar made a last minute steal.
- Cape Busters: He led the Black Ops unit of the Department of Homeland Security, dubbed "Nathan's Nazis". The fact that Danko and several of his men were willing to False Flag a suicide bombing in D.C. and blame it on Supers to create a credible justification for their actions firmly shows which side of the moral line they're on.
- The Dragon: To Nathan. At first...
- Dropped a Bridge on Him: Despite to be a major threat in Volume 4, is easily killed in the first episode of Volume Five.
- Enemy Mine: Danko was implied to have been called by Samuel Sullivan's brother to arrest Samuel. Considering the fact that he actually accepted an offer from someone who is implied to be a well known evolved human, its implied that things with Samuel are as bad as they are gonna get if he actually wishes to work with the very thing he hates just to get rid of another one.
- Evil Counterpart: To Noah.
- Evil Is Not a Toy: Bennet outright spells this out to him when he calls Danko out on how stupid he was to think he could control Sylar:Bennet: Just how dumb are you? Who did you think would be left standing the minute Sylar got bored? You?
- A Father to His Men: Although he sometimes treats his men like dirt, he does seem to genuinely care about their lives. This is seemingly the only attribute of his that is in any way remotely positive... However, he did feed two of his men to Sylar so Sylar could assume their identities.
- Fantastic Racism: Has nothing but absolute disgust for evolved humans, to the point where he insists on referring to them as nothing but animals. Of course, this doesn't stop him from teaming up with Sylar... which, unsurprisingly, doesn't end well for him.
- Horrible Judge of Character: He trusted Sylar and believed to the end that he had him under control. Yeah, right.
- Humiliation Conga: Sylar frames Danko for murdering his own mooks so that they detain him at Building 26.
- Killed Off for Real: After being given a compass by Joseph Sullivan, Danko was killed by Edgar, whom Samuel Sullivan had ordered to murder Danko and retrieve the compass before Danko could take him in.
- Knight Templar: Nathan's plans involved simply rounding up all people with abilities and detaining them to protect national security, whereas Danko seems more interested in just eliminating them outright. They don't call him "The Hunter" for nothing.
- Manipulative Bastard: In the earliest point of the season, he deliberately set things up so that Tracey Strauss would escape and eventually kill a guard who tried to restrain her so as to give a reason why the division shouldn't be shut down, an action that was not only something Nathan disapproved of, but was also implied to have been done behind Nathan Petrelli's back without Nathan's knowledge.
- Morality Pet: His secret girlfriend, although since he was deceiving her and using her to fulfill his emotional needs, even that aspect of his life was pretty dickish.
- Muggle Power: Pretty much his entire reason for existing.
- Perpetual Frowner: His two main emotions seem to be deeply upset or completely pissed.
- Smug Snake: Especially in "I Am Sylar", where he thinks he has Sylar completely under control. When he realizes this has been, in fact, a fatal mistake, the look on his face is priceless.
- The Starscream: When he says he intends to take down all evolved humans, he means it, even if its towards his own boss.
- The Unfettered: Will shoot whatever dogs and cross whatever Moral Event Horizons he has to in order to accomplish whatever objective he's given.
- Villainous Breakdown: You can just see all the little psychological cracks in his brain get bigger and bigger as the season progresses. Not that it makes him any less dangerous, though.
- You Kill It, You Bought It: Seizes control of the government operation after throwing his boss out a window.
- You Have Outlived Your Usefulness: Subverted: Danko attempts to kill Sylar once his usefulness is at an end by stabbing his sweet spot. It backfires horribly after it became apparent that said "sweet spot" moved as a result of his enhanced chameleon abilities.
Kimiko Nakamura (Saemi Nakamura)
Gretchen Berg (Madeline Zima)Claire's roomate at college and now girlfriend.
- Bi the Way: Interestingly, this was because Claire assumed she was just a lesbian, and she explained she'd dated more guys than girls.
- I Just Want to Be Special: At least part of her attraction to Claire seems to be Claire's own specialness. Plus there was her desire to play Nancy Drew when Claire's first roommate died.
- Its Not You Its Your Enemies: Why she left.
- Offscreen Breakup: Their relationship probably came to an end after it was exposed to the media when Claire revealed the existence of evolved humans to the world.
- Rapunzel Hair: A brunette with long hair.
- Stalker with a Crush: Invoked almost word-for-word when Claire finds that Gretchen is wearing her sweater and several pages on Gretchen's laptop devoted to her.
Mr. Muggles (Lestat)The Bennet family's pet Pomeranian.
- Cute but Cacophonic: He gets really loud when he's barking.
- Evil-Detecting Dog: Subverted as he's happy getting pets from Sylar and Revenge!Ted
- Formally Named Pet
- Meaningful Name: "Muggles" pretty well describes the Bennet family.
- Mr Muffykins
- Right Hand Dog: He becomes Sylar's dog in one of alternative future.
- Team Pet