In Volume 1/Episode 9, when Klein asks Asuna to take care of Kirito. It's played for laughs in the LN, but is heartwarming in the anime.
Chapter 19, when we finally get to see the story behind Asuna and her actions with Kirito, and damn, isn't it full of fluff from their accidental meeting to their in-game marriage.
Episode 4 with Kirito and Silica with Kirito talking about his sister and how he's been so aloof towards her once he found out they're not biological siblings and feels so bad for ignoring her. Silica tells him that she's sure that his sister still loves him anyway which ends up making him smile.
The last parts of Chapter 15 and up until 16.
In Volume 2/Episode 3 "Red-nosed Reindeer", Kirito intends to solo a level boss to get a resurrection item to revive the dead Sachi, but is slipping deeper into a Death Seeker phase. Klein shows up, with the rest of his guild in tow, and begs Kirito to party with them and challenge the boss together, because Klein is afraid he'll die if he tries to solo the boss. When a PK-happy guild shows up, 30 men strong, Klein leads Furinkazan's 10 man guild to Hold the Line and give Kirito a chance to beat the boss.
After the boss is defeated, and Kirito learns the resurrection item won't work for Sachi, he gives it to Klein.
After that, during the Christmas of the first year in Sword Art Online, Sachi's recorded message for Kirito - obviously pulls double-duty as a Tearjerker.
Agil's wife kept his cafe running, and waited patiently for him to come back to her. He did.
The entire chapter/episode focusing on Kirito helping Silica revive her pet dragon Pina is just filled to the brim with this.
In Volume 7, overlapping with Awesome: Kirito and Klein arrive to Hold the Line against a rival guild, so that the Sleeping Knights and Asuna can challenge the level boss.
In Volume 7, Ill Girl Yuuki logs into ALO one last time as she's dying, to say goodbye to her friends. And then the leaders of the main factions of ALO perform a fly-past with their members. Over ONE THOUSAND ALO players from different factions put aside their differences to give her a send off.
Beyond that about two hundred players come to her real world funeral, surprising her remaining family who thought she had no friends.
Volume 4's denouement. Kirito and Leafa dancing together in the sky, and coming to terms with their emotional baggage.
For the anime, the end of Episode 10 where Kirito asks Asuna to marry him is chock full of this, and has a very powerful When She Smiles moment.
Episode 14, where Kirito and Asuna finally tell each other their real names. And when Kirito wakes up in the hospital, weak from two years on life support, he immediately gets up to find Asuna.
Episode 24: Kirito and Yui finally reach Asuna's cage; hugs and tears all around. After Sugou's dealt with, Asuna and Kirito embrace once again; she calls him her hero and while he says he's not one, he'll try for her sake. Asuna logs out and hopes that Kirito will be the first thing she sees when she wakes up. When Yui returns, (having been banished by Sugou) she hugs her papa and then asks if her mama is okay. Even Kayaba contributes by giving Kirito a Heroic Second Wind and a I Was Just Passing Through excuse.
The last twenty or so minutes of Episode 25, so much. Kirito and Asuna finally meet in real life. Asuna's hearing is off because of her prolonged dive but she understands what Kirito is trying to say. The next scene sees them in school, eating a lunch Asuna made, then sharing in minor PDA. The screen pans out to Lizbeth and Silica with their I Want My Beloved to Be Happy. THEN there's a party for the survivors of SAO that celebrates Kirito clearing the game. Back inside Alfheim, Leafa shows Kirito how to dance inside the game and then everyone (Asuna included, who is now an Undine) flies toward the reborn Aincrad.
Also making an appearance are Thinker and Yulier, who have married.
A small but meaningful detail: In Episode 1 of the anime, there's a scene of a G.I.R.L. and a young looking man revealed to be a skinny man and a stout somewhat older man when Kayaba resets all the player avatars to reflect their true real-world selves. A few episodes later, they're seen talking together. At the end of the Aincrad arc, there's a brief scene in a hospital where these two men reunite in the real world with much happiness, to the surprise of the hospital staff. Whether or not this included a Relationship Upgrade at any point is never addressed.
Episode 23: after finding out who Kirito is, Leafa challenges him to a sword fight. In the middle of the fight, she throws a fight, but he did the same as well. Then, they hugged each other and apologize for keeping their true identities a secret from one another.
Once Kirito enters into ALO he checks his inventory to make sure a very special item is still there. When he selects it Yui appears and he embraces his daughter tightly in their first reunion since SAO.
Once the ALfeim arc is finished, the extra addition follows the SAO crew going on an underwater quest so Yui can see whales. It's very touching the lengths they're willing to go in order to give the little girl a fun experience.
Episode 7, Season 2: Kirito is telling his nurse Aki about how he killed three people in SAO and only now feels the guilt for it due to having encountered one of the survivors of the group they were part of. What follows is Aki reassuring Kirito that he did the right thing and that he deserves to move on from the guilt.
Episode 13, Season 2: Sinon giving Kirito a big hug as she blows them both up with a grenade. Coming after everything that's happened, it really feels like everything will be alright ...until Kyouji tries to kill Shino.
The ending of the Phantom Bullet arc. Kirito meets with Sinon in the real world and brings her to Agil's bar (after a meeting with Kikuoka). There she meets Asuna and Lisbeth who Kirito told about Sinon's past, so they could track down the bank teller who the robber was threatening that day. It turns out, she was pregnant at the time and she and her then-unborn daughter wouldn't have lived if it weren't for Sinon doing what she did that day. The clincher is the picture that Mizue (the daughter) gives to her.
Shino onee-san, thank you for saving mama and Mizue
While this is already heartwarming enough, episode 14 of SAO II makes it even more heartwarming.
Caliber Epilogue: Kirito builds a system to let Yui interface with Agil's bar.
Episode 18, Season 2: The girls are all at that little house on Floor 22, at a sorta-sleepover, and a few of them are feeling sleepy. Why? Because of the adorable sight of Yui, cozily sleeping on the resting Pina, who is also resting on the asleep Kirito.
Then, in the flashback, the family's absolute tearful joy at finally getting their house back. Asuna said that it felt more like home than her one in the real world.
When they arrive at the purchase panel for the home, Navi-Pixie Yui flies out of Kirito's pocket and off-screen behind them; there's a flash of light, and then she drops down in her child mode and hugs them both from behind. The sight is enough to make a grown man squee.
Episode 23 is literally nothing but these. First, by using a setup similar to the one that allowed Yui to interface with Agil's bar, Asuna essentially brings Yuuki to school with her. What really takes the cake is how all of her teachers and classmates don't even bat an eye at this, and welcome her with open arms. Then, Asuna takes Yuuki to the home she used to live in, as she wanted to see it one last time before she died. The day ends on a bittersweet note; Yuuki thanks Asuna from the bottom of her heart for the wonderful experience, but it becomes increasingly clear that she doesn't have much time left. However, that's not all that happens. Encouraged by Yuuki's words, Asuna finally wins her mother over, by taking her inside the game and showing her some scenery that brought back some memories of her parents' home. After the fact, while she still seems to have her cold exterior, she decides to allow Asuna to continue going to the school she's currently attending, as opposed to forcing her to transfer as she initially intended.
Her mother, who was so icy and strict about everything and tried to keep a professional and distant attitude even with her own daughter at all times, breaks down into tears from the pleasant memories of her parents thanks to Asuna, who doesn't even hesitate to comfort her despite resenting how she's treated her.
Episode 24 comes the most Tear Jerker and Heart Warming moment of the entire Season 2 where thousands of SAO players pays their respect bidding Yuuki farewell after Yuuki logs into the Medicuboid one last time. It was very heartwarming that viewers would break into tears after her long battle against AIDS.
The episode also skips the opening for a montage of Asuna and Yuuki spending their days together making it all the more heartwrenching when Asuna learns that she's dying.
Before Asuna duels with Yuuki, Liz notes that Kirito wasn't Dual Wielding when he fought, and takes that as a key indicator that he doesn't fight seriously unless it's no longer just a game. An episode or two later, the Sleeping Knights go for their second attempt at the floor boss and they get stopped by the raid squad - a couple dozen are guarding the doors, and a couple hundred coming up from behind. Kirito comes out of nowhere to stop the crowd, and when Asuna gets the Sleeping Knights to deal with the vanguard, Kirito puts on a second sword. And not just "a second sword", but frickin' Excalibur. This is beforeThe Reveal that the Sleeping Knights are all terminally ill and Yuuki is a Medicuboid user, so for all Kirito knows, it is still just a game, which means that he's getting serious for the express purpose of letting his girlfriend and her new friends do what they're trying to do. Love at its finest.
Another way to look at it however? When Asuna asks why Yuuki didn't pick Kirito to help them despite being as strong of a player, Yuuki says it's because he found out her secret. Maybe it wasn't just a game to Kirito, but considering he realized Yuuki's secret, he likely realized the Sleeping Knights' reason for getting their names on the Monument of Swordsman actually was more than just a game to them. That means even though he barely knows the Knights, because Asuna wants to help them, he's following his usual rule for when he gets serious even for their sakes because this moment's more than a game for them.
A slight one outside of the SAO universe: in the fighting game Dengeki Bunko Fighting Climax, both Kirito and Asuna are playable characters. The game shows that even in another universe, they still love each other and the two are even shocked at the revelation of fighting the other if you decide to pit the two of them against each other. However, the biggest heartwarming moment comes when Asuna uses her strongest attack... which is Yuuki's Mother's Rosario. Even after she's long gone, Asuna still continues to remember her friend by using the move she entrusted to her. Now THAT'S true friendship.
Fridge Brilliance then kicks in when they announced a free DLC character for Ignition... Yuuki Konno herself!
Asuna explaining to the fisherman they befriended just how much meeting Kirito had helped her.
Asuna: When I began to think about Kirito-kun whenever I would fall asleep, the nightmares stopped.
The Ordinal Scale Motion Picture
After Asuna is forcibly stripped of the memories of the two years she spent in Aincrad, and is stricken by the grief of losing the precious moments where she met Kirito and Yui, the latter two huddle together with their wife and mother in a warm embrace, assuring her that memories or not,their love for her will remain. Though often snarked by mean-spirited hatedom as glorified "playing house", it is moments like this that prove the Kirigaya Household is truly a family.
Kirito discovering Asuna's scheduler she uses to remind her of the promise with him. He proceeds to give her a tackle... hug and promises her that he'll get her memories back.
Yuuki may may have passed away months ago but even that does not stop her spirit returning from Digital Heaven to guide Asuna's hand as she executes a devastating Mother's Rosario that defeats the True Final Boss of Aincrad Level 100 and saves a stadium of innocent SAO survivors and concertgoers. Friendship and Love truly does transcend Death.
The ending where Kazuto and Asuna fulfil their promise from Aincrad to go to a certain mountain and star-gaze. It ends with him officially giving her a real ring. They're engaged in real-life now.
The in-story book about SAO survivors originally ignored many lesser-known players, including Eiji (as Nautilus) and Yuuna. In the epilogue, the book is reprinted with additional tribute to these players.
Volume 9 Alicization Beginning has several moments:
Asuna and Suguha have apparently joined forces to make sure that Kazuto eats properly.
Asuna has an app on her phone that measures Kazuto's heartbeat (long story), and he teases her about checking it when she has a spare moment. She says it relaxes her. Adding to the heartwarming, Kazuto is so comfortable with her having data like this that he created the app himself.
Kazuto says that he's planning to go a college in America that's working on next-gen full dive technology and asks Asuna to come with him. He's nervous about it but she treats it like Ask a Stupid Question...; of course she'll go with him.
Kirito and Eugeo marching into the North Cave to look for Selka. When they find out that she has been captured by a band of thirty goblins, they don't hesitate to rescue her despite the fact that they are outnumbered, unarmed, Eugeo has no fighting experience and Kirito only has virtual experience from a game. Kirito sees it as his responsibility to save her because it's his fault she's in trouble and Euego has a Failure Knight thing he's working through.
We get this from Eugeo: when he leaps to Kirito's aid and saves his life. "Whe-When we were young…we promised…me, Kirito…and Alice, from the day we were born together, to the time we die together…this time, I must definitely…protect…I must…"
In order to confirm that he is truly himself and not a fluctlight clone, Kirito decides that he has to use a personal counterpart to the world's Taboo Index. If he defies something so intrinsic and personal, that will prove he is the real him. What does he choose? kissing Selka's forehead. He makes a silent apology to Asuna and Yui before hand.
Alicization Lasting is no slouch in this department:
After all the crap Kirito has been through since his first day in gaming, he gets a warm "welcome back" greeting from everyone upon his arrival for the ALO conference. Even his adopted parents are aware that he's the famed "Black Swordsman"; someone else wrote a book about Kirito's adventures in SAO and they read it.
Even before that, when Kirito and Asuna logged into ALO, Yui tackles the former while nozzling like a kitten. So cute~!
While Kazuto is still mourning over Eugeo's death in his room, Suguha comes in to comfort him. Then Kazuto tells her about his experiences in UW. Dude really misses Eugeo, huh?
Beating the Hollow area story means Philia can rejoin the players on floor 76+.
Re: Hollow Fragment adds a new side quest once you reach Floor 99, what makes this new quest heartwarming? You can actually rescue Strea, allowing you to partner with her on Floor 100. The scene where she reunites with all her friends when she returns to Arc Sophia is just beautiful.
Just the simple fact that Kirito and the rest of the gang can just hang out and play a game together without the fear of dying, seeing as in this timeline they were in SAO for even longer than usual.
Seeing Strea happily play with the rest of the party is this considering what happens to her in the climax of the previous game. She's alive and is no longer alone, surrounded by people who care about her and she cares about. Even in the amusing side stories where she makes outfits for the female members of the party, the only thing she cares about is seeing her friends' smiles.
The retelling of the Mother's Rosario arc is just as heartwarming as it is in the light novel and anime, except this time there's one more silver lining: Yuuki's condition improves, meaning that she'll be able to stay with her new friends in the long run. Yes, Yuuki survives in this route.
The scene where Rain and Seven, two estranged sisters, reunite for the first time in years. Then they later perform a duet together at one of Seven's concerts.
Sinon: This idiot right here, with his careless smile and his kind laugh and his constant miracles... You can always depend on him. He is stronger than anyone I've ever met, despite his irrational streak. He has saved me dozens of times. So yes, Premiere, you can trust him. Moreover, you should.
The simple fact that Yuuki is in this game, alive and well. In a contrast to her fate in canon, we get to experience firsthand what life could have been like if she survived the events of Mother's Rosario. Yuuki retains her trademark optimism and swordsmanship but is no longer held back by her disease and can freely interact and play games with the rest of the cast like a normal girl. She may not be able to meet the gang in real life just yet, but that doesn't stop her from enjoying her new life to the fullest and taking things easy at the same time. After an entire life's worth of fighting AIDS, Yuuki seems to have finally found her own inner peace.
If you look carefully at Yuuki's lines when she first appears in-game, you'll notice that she says she had to go to the hospital as part of why she couldn't play the other day. Since Yuuki has had to live in a sterile hospital room due to her AIDS, the fact she said this means her condition may have not just improved... it's possible she's actually been cured in the game continuity!
The sisters' bond in general, particularly when Aiko selflessly insists that Yuuki be able to test the Medicuboid, and with it, get a clean room and a better standard of living.
Yuuki's Character Development, particularly her epiphany around the time she, her sister and Merida plan on forming the Sleeping Knights.
She did not know how much time she had left. But if her life was to be shorter than others, she would only need to run on accordingly, at a faster rate, with a larger stride.
Merida snaps her SAO memory card in half as a birthday gift to the sisters, signifying that she's abandoned her desire to try to enter SAO and risk her life.
Alternative Title(s):Sword Art Online The Movie Ordinal Scale