These are what we call the 'YMMV items.' Things that some people find in this work. We call them 'your mileage might vary' because not everyone sees these things in the same way. This starts discussions in the trope lists, a thing we don't want. Please use the discussion page if you'd like to discuss any of these items.
Heartwarming Moments: Ruby does her best pirate impression, complete with hook hand, to cheer a horribly sick Tom up. Double points as she succeeds!
Hell Is That Noise: Though, it is only narrated with drawn illustrations and no sounds are ever heard, what noises that are being described are sometimes very much so.
Lawful Good: Ruby mostly tries her best to reason, think things through, and choose the most responsible action in situations that she can.
Lawful Evil: The only reason Ace does anything bad is because he's taking orders from... someone. He's even seen helping Red after Ruby attacked him. As of recently, he holds absolutely no sympathy or empathy for his patients under his new master, apparently.
This may be because as his face seems to indicate, he's entirely become part of the corruption/Barbed Wheel.
Moral Event Horizon: Filbert was already far from sympathetic, but he crosses this line when it is revealed that he euthanized one of his patients just so that he could see what would happen when she came Back from the Dead.
The Woobie: Tom, while he was deathly ill and trapped in Red's cell; Stitches, due to his overall volatile Butt Monkey status; and Jay, who was (almost) left to suffer for who knows how long in the facility's water filtration unit in Cold Storage.