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Original Team One Members
Played by Enrico Colantoni
- A Father to His Men
- Affectionate Nickname: His team calls him "Boss" or "Sarge".
- Bald of Awesome
- First-Name Basis: Out of the team, only Ed is allowed to call him "Greg". When Leah first joins, she calls him Greg and is quickly corrected.
- Full Of Empathy: Greg's main gift. He can empathise with almost any subject and form a connection.
- Heterosexual Life-Partners: With Ed
- Non-Action Guy: For the most part, Greg is either in the command truck or negotiating with subjects , and focuses on the commanding the team and the larger picture. However, when push comes to shove, Greg can hold his own, even though he isn't in Ed or Sam's league.
- Team Dad:
- The Teetotaler: Because he's a recovering alcoholic.
- What the Hell, Hero?: He was called out on two occasions by Ed and Jules for putting himself in danger, exposing himself when confronting a subject and for not calling for backup.
- Why Did It Have To Be Flying?: Has a fear of flying, as mentioned in "Clean Hands".
Played by Hugh Dillion
- Affectionate Nickname: Greg calls him "Eddie" at times. So does Wordy, as they're the closest people to him.
- Bald of Awesome
- Big Brother Instinct: Towards Jules and Spike especially.
- Catch Phrase: The "Right there! Right there!" Ed uses to emphasize an order to drop a weapon or get on the ground is practically a Once an Episode thing starting with Season 3.
- Cold Sniper: Compared to Sam, Ed is the stoic and colder officer, and he's portrayed at this... before spending much of Season One stoically dealing with a Heroic B.S.O.D..
- Heroic B.S.O.D.: In the pilot episode, he has one when he thought he had killed the hostage taker's son who had ran into the line of fire just as Ed pulled the trigger. He is also disturbed by having to kill the man as well. The effects of this remain a long time.
- In "Broken Peace", when he was forced to shoot and kill an 18-year-old girl trying to kill her abusive father (who had taken her mother hostage).
- The Stoic: For the most part, this is his role. He's the only member of Team One who can beat a polygraph because no matter what, his reactions are controlled.
Julianna "Jules" Callaghan
Played by Amy Jo Johnson
- Action Girl: Surprisingly, Jules only takes one killshot over the course of the series, but she's consistently depicted as one of the more competent team members and skilled negotiators. Also, former Pink Ranger.
- The Chick: When she's off-duty, Jules likes to prettify herself with makeup, jewelry and pretty clothes.
- Cold Sniper: Averted. She clearly shows regret when forced to shoot a man in one episode (even though the man she kills is openly engaging her team in a firefight).
- Friendly Sniper: Especially when compared to Ed.
- Pregnant Badass: In season five.
- Real Life Writes the Plot: Invoked for the actress's pregnancy, leading to the character to be caught in the line of fire.
- Truth in Television: As noted above, during the entire run of the series, Jules uses her sniper training to kill a grand total of one man. This is closer to the reality of law enforcement where, despite recent controversies over police shootings, most officers, even those involved in a specialized unit such as SWAT, will rarely actually need to use deadly force. And they certainly don't stack up a large body count as often depicted in film and TV.
- UST: With Sam. It gets resolved.
Played by David Paetkau
- Amazon Chaser: Makes it clear that Jules being a "sniper chick" is part of her appeal to him.
- Cake Eater: Although his age isn't stated, Sam is visibly younger than Jules, who's 36.
- David Paetku is only two years younger than Amy Jo Johnson in real life...
- Cowboy Cop: When he first started, as the special forces mindset was still strong in him. He grew out of it.
- Deadpan Snarker
- Friendly Sniper
- New Meat: When he started, though he kept growing out of this until by Season 4, Greg and Ed are grooming him to be a future Team Leader.
- Shell-Shocked Veteran: He has shown some hints of this.
- Took a Level in Badass: Sam was always a badass, but as the seasons pass, he becomes much better at the SRU's jobscope.
- What the Hell, Hero?: In his first mission with SRU, he let a paramedic go into a dangerous hostage situation.
- UST: Between him and Jules
Michelangelo "Spike" Scarlatti
Played by Sergio Di Zio
- Badass Bookworm
- Break the Cutie: Admittedly all members of Team One go through their fair share of breakage over the course of the series, but Spike starts out the "cutest" (goofy sense of humor, always smiling and optimistic) and then gets dumped on in the middle of the series. In the course of a few dozen episodes, his best friend Lew dies (which he feels responsible for), he gets grabbed and used as a hostage in "Behind the Blue Line," causing Ed to have to shoot the guy, his mentor turns out to be a crooked cop, and then dies more or less in Spike's arms, we find out his father is angry with Spike because he thinks the SRU is too dangerous, and he also happens to be dying, said father then dies (through he does seem to reconcile with Spike first), and Spike gets taken hostage again this time with Sam's sister Natalie... during his captivity Spike has to orchestrate a robbery at the evidence locker, and briefly believes he's gotten his team members killed. Guy needs a hug.
- Embarrassing First Name: Spike doesn't mention his real first name if he can help it, although Parker calls him by it when he gets cocky.
- Heroic B.S.O.D.: Happens when Lewis dies after stepping on a landmine. He still retains extreme guilt over it.
- Heterosexual Life-Partners: With Lou.
- I Call It "Vera": His anti-bomb robot "Babycakes".
- Not Afraid to Die: Somewhere between this and Death Seeker... Spike's not reckless, per se, but he seems to place a low value for his own life. Seen first in "One Wrong Move" when he's willing to probably die in an attempt to save Lew; Lew realizes this and steps off the landmine so Spike won't have to try his plan, which has a slim chance of working. Seen later in "Shockwave" and "Blue on Blue." Spike will do anything to save his loved ones/ do his job, even if it involves a high probability of death.
- Stepford Smiler: Sam and Natalie point this out to him in "Blue on Blue," though he already seems well aware that he uses humor as a defense mechanism.
Kevin "Wordy" Wordsworth
Played by Michael Cram
- Commuting on a Bus: After he is diagnosed with Parkinson's Syndrome and is transferred out of the SRU in the fourth season, he still shows up regularly as a member of the "Guns and Gangs" department and at private stuff like team cookouts.
- Happily Married
- Real Men Wear Pink: Has no problem watching girl movies with his wife and daughters.
Lewis "Lou" Young
Played by Mark Taylor
Additions to Team One
Played by Jessica Steen
- Action Girl
- Cowboy Cop: She seems to have retained some "whatever it takes" attitude from her undercover days and has expressed frustration with following rules.
- Heroic B.S.O.D.:
- Gets one when she is forced to kill a customs official while protecting a serial killer.
- She has another one when a crime family who she had taken down years ago started hunting down loved ones of her and her old squad and her new husband was shot by her ex-colleague who was blackmailed to do it so he could protect her. She was very close to gunning down her ex-colleague before Team One talks her down.
- Hero of Another Story: After her stint substituting for Jules, she transfers to and eventually leads SRU Team Three (odd parallel to the original Trope Namer, who was the leader of SG-3 when the show was about SG-1).
- Killed Off for Real: In the first part of the series finale. Not only is Donna killed by a bomb (M112 demolition charge in a 'suicide vest' worn by Anson Holt), it was also a 'dirty' bomb. Even if she had somehow survived the initial blast, the radioactive contamination (if untreated) would also have been fatal.
- New Meat: Donna is recruited to replace Jules after a series of trials, some of which was shown in Season 2 episode 'Business As Usual'.
Played by Olunike Adeliyi
- Action Girl
- New Meat
- Put On The Bus: Part-way through the third season.
- The Bus Came Back: Returned in the fifth season (the explanation that her family was affected by the Haiti earthquake and she had to go help them out).
- The Stoic
- Twofer Token Minority
Rafik "Raf" Rousseau
Played by Clé Bennett
Supporting Cast and Recurring Characters
Played by Tattiawna Jones
- Catch Phrase: "Team One, gear up! Hot call!"
- Ship Tease: With Spike, prominently during the fifth season.
- Voice with an Internet Connection: The SRU's main dispatcher.
Played by Janaya Stephens
- Tsundere: Occasionally to Ed, although it's mostly understandable.
Played by Tyler Stentiford
- "Well Done, Son!" Guy: Shows some elements of this as he wants Ed's approval but Ed struggles to spend more time with him since his job takes so much of his time.
Played by Jack Knight
- Disappeared Dad: Parker was previously this before re-entering Dean's life in season 3.
- Follow in My Footsteps: He has inspirations to be a cop, just like his father. However, Parker wants Dean to think about it more before making a decision.
- Parent with New Paramour: It is mentioned that he has a stepfather who he loves. And also seen briefly interacting with Marina, a woman who is dating Parker.
Natalie (Nat) Braddock
Played by Rachel Skarsten
- Amicable Exes: She and Spike dated briefly, but Spike decided to call it off since he didn't want it to affect his working relationship with Sam.