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Playing With / For Inconvenience, Press "1"

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Basic Trope: A company uses an annoying Interactive Voice Response system.

  • Straight: For contacting Reception, please press '1'. For contacting Premises, please press '2'.
  • Justified: The boss of Trope Co. hates phone calls, so puts diallers through a million hoops so he has more time to read the paper and do nothing. With that said, if you need the assistance of Reception, please press '1'...
  • Inverted: For <insert exactly what you want>, please press '3'.
  • Exaggerated: please call '998'... and for all other general enquiries, please key '999'.
  • Downplayed: Please press '1' to be connected to our helpdesk.
  • Subverted: For <insert exactly what you need>, please press '1'.
  • Double subversion:
  • Parodied:
    • If you are still waiting for our services, please press '5'.
    • The message isn't recorded, and someone is responding to every call in the same monotone voice.
  • Averted: The company's PBX allows one to bypass the IVR by directly dialing the department needed using a not so Ridiculously Long Phone Number.
  • Exploited: Call centre guy Bob knows the IVR takes ages, so goes to make a cup of tea.
  • Discussed: I phoned up Trope Co but got stuck for ages in that 'Press 1' thing-
  • Played for Laughs: If you are calling for <insert ridiculous reason>, please press '1'. If you are calling for <insert ridiculous reason>, press '2'.
  • Played for Drama:
    • If you are dying, press '1'.
    • If you are experiencing a relationship break-up, press '2'.

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