Basic Trope: A company uses an annoying Interactive Voice Response system.
- Straight: For contacting Reception, please press '1'. For contacting Premises, please press '2'.
- Justified: The boss of Trope Co. hates phone calls, so puts diallers through a million hoops so he has more time to read the paper and do nothing. With that said, if you need the assistance of Reception, please press '1'...
- Inverted: For <insert exactly what you want>, please press '3'.
- Exaggerated: please call '998'... and for all other general enquiries, please key '999'.
- Downplayed: Please press '1' to be connected to our helpdesk.
- Subverted: For <insert exactly what you need>, please press '1'.
- Double subversion:
- Insert 3-hour hold music here
- Now, to be connected to our Troper Assistance team, please press '1'. For our Cleanup team, please press '2'...
- Parodied:
- If you are still waiting for our services, please press '5'.
- The message isn't recorded, and someone is responding to every call in the same monotone voice.
- Averted: The company's PBX allows one to bypass the IVR by directly dialing the department needed using a not so Ridiculously Long Phone Number.
- Exploited: Call centre guy Bob knows the IVR takes ages, so goes to make a cup of tea.
- Discussed: I phoned up Trope Co but got stuck for ages in that 'Press 1' thing-
- Played for Laughs: If you are calling for <insert ridiculous reason>, please press '1'. If you are calling for <insert ridiculous reason>, press '2'.
- Played for Drama:
- If you are dying, press '1'.
- If you are experiencing a relationship break-up, press '2'.