Follow TV Tropes

Following

History Main / TheOperatorsMustBeCrazy

Go To

OR

Is there an issue? Send a MessageReason:
None

Added DiffLines:

* What motivated the first automated switchboard design? Acording to legend, [[http://en.wikipedia.org/wiki/Strowger_switch an undertaker believed that one of the local operators was routering calls to her husband, his compeditor.]]
Is there an issue? Send a MessageReason:
None


* In ''{{Dilbert}}'', Dogbert answers calls with "How may we abuse you?" when he is acting as a phone operator.

to:

* In ''{{Dilbert}}'', ''ComicStrip/{{Dilbert}}'', Dogbert answers calls with "How may we abuse you?" when he is acting as a phone operator.
Is there an issue? Send a MessageReason:
None
Is there an issue? Send a MessageReason:
None


** In the famous Michael Jackson episode, Marge is also driven to tears by the song "Crazy" (the Patsy Cline song, not the Aerosmith one) while being placed on hold with the Springfield Mental Hospital.

to:

** In the famous Michael Jackson episode, Marge is also driven to tears by the song "Crazy" (the Patsy Cline song, not the Aerosmith one) while being placed on hold with the Springfield Mental Hospital.
Hospital.
* ''WesternAnimation/TheLooneyTunesShow'', "Customer Service": Cecil Turtle disconnects Bugs' cable service on purpose, then pretends to be voice mail when he calls, tells him that he can't reconnect his cable (even though he only needs to click on a single button on his computer to do so), makes Bugs wait all day for a house call - and waits until he goes to the bathroom to leave a note on the door, and other indignities... all ForTheEvulz. Finally, Bugs declares "Of course you know, {{this means war}}!" and procedes to give Cecil a taste of his own medicine.
Is there an issue? Send a MessageReason:
None


** In the famous Michael Jackson episode, Marge is also driven to tears by the song "Crazy" (a country song, not the Aerosmith version) while being placed on hold with the Springfield Mental Hospital.

to:

** In the famous Michael Jackson episode, Marge is also driven to tears by the song "Crazy" (a country (the Patsy Cline song, not the Aerosmith version) one) while being placed on hold with the Springfield Mental Hospital.
Is there an issue? Send a MessageReason:
None


* One pre-geckko Geico ad featured a young man telling an Operator that his name was Bob Wehadababyitsaboy in order to save long distance rates.

to:

* One pre-geckko pre-gecko Geico ad featured a young man telling an Operator that his name was Bob Wehadababyitsaboy in order to save long distance rates.
Is there an issue? Send a MessageReason:
Air Force One



to:

* In ''Film/AirForceOne'', President Marshall finds a satellite phone in the luggage of the plane and tries to get through to the Vice President, but the White House switchboard operator refuses to believe the caller is the President, until Marshall is found by one of the terrorists.
Is there an issue? Send a MessageReason:
namespace


* ''AhMyGoddess'', Keiichi gets a direct line to the Goddess Help Line, when he's trying to order a meal.

to:

* ''AhMyGoddess'', ''Manga/AhMyGoddess'', Keiichi gets a direct line to the Goddess Help Line, when he's trying to order a meal.



* In the Chevy Chase film, ''Funny Farm,'' the protagonist is desperately trying to contact the sheriff's department on the phone (because there is a dead body in his back yard). He only has a normal phone, but apparently all phones in this region are pay-phones and the operator refuses to connect him unless he puts a couple of dimes into the nonexistant coin slot.

to:

* In the Chevy Chase film, ''Funny Farm,'' ChevyChase film ''FunnyFarm,'' the protagonist is desperately trying to contact the sheriff's department on the phone (because there is a dead body in his back yard). He only has a normal phone, but apparently all phones in this region are pay-phones and the operator refuses to connect him unless he puts a couple of dimes into the nonexistant coin slot.



* The soldiers in Grenada who called in their situation from a civilian telephone, and had to give a credit card number before the call was relayed (after which a gunship came in to save them). This is certainly the inspiration for the {{Film/Transformers}} example, and was depicted in the ClintEastwood movie HeartbreakRidge.

to:

* The soldiers in Grenada who called in their situation from a civilian telephone, and had to give a credit card number before the call was relayed (after which a gunship came in to save them). This is certainly the inspiration for the {{Film/Transformers}} ''Film/{{Transformers}}'' example, and was depicted in the ClintEastwood movie HeartbreakRidge.''HeartbreakRidge''.
Is there an issue? Send a MessageReason:
None


* ''DieHard'' had a police dispatcher give John [=McClane=] a hard time when he radioed in the terrorist attack.

to:

* ''DieHard'' ''Film/DieHard'' had a police dispatcher give John [=McClane=] a hard time when he radioed in the terrorist attack.
Is there an issue? Send a MessageReason:
None


* The recent Discover credit card commercials: "[[http://www.youtube.com/watch?v=F8L2cI8brzQ Thank you for calling USA Prime Credit. My name is Peggy...]]"

to:

* The recent Discover credit card commercials: "[[http://www.youtube.com/watch?v=F8L2cI8brzQ "[[{{Peggy}} Thank you for calling USA Prime Credit. My name is Peggy...]]"
Is there an issue? Send a MessageReason:
None


This trope actually is TruthInTelevision. In fact, one reason that telephone companies began hiring young women instead of young men was because the young men that they hired had a bad tendency to get into arguments with the callers.

to:

This trope actually is TruthInTelevision. In fact, one reason that telephone companies began hiring young women instead of young men was because the young men that they hired had a bad tendency to get into arguments with the callers. \n It eventually led to the invention of the automated telephone exchange.
Is there an issue? Send a MessageReason:
None

Added DiffLines:

* ''AhMyGoddess'', Keiichi gets a direct line to the Goddess Help Line, when he's trying to order a meal.


Added DiffLines:

Is there an issue? Send a MessageReason:
None


** In the episode where Maggie gets lost, Homer's on hold with '''the police department''' waiting for word on Maggie, and the song he hears on told, "Baby Come Back," brings him to TEARS.

to:

** In the episode where Maggie gets lost, Homer's on hold with '''the police department''' waiting for word on Maggie, and the song he hears on told, hold, "Baby Come Back," brings him to TEARS.

Added: 144

Changed: 287

Is there an issue? Send a MessageReason:
None


* David Spade played a very unhelpful operator in a series of Capital One commercials.

to:

* David Spade played a very unhelpful operator in a series of Capital One commercials.
commercials.
* In the late 80s and early 90s Cliff Robertson did a series of ads for AT&T. One featured frustrated former Ma Bell customers dealing with one of the competition's Operators, whose snide "Well, you're not dealing with AT&T anymore!" became something of a meme/CatchPhrase at the time.
* One pre-geckko Geico ad featured a young man telling an Operator that his name was Bob Wehadababyitsaboy in order to save long distance rates.

Added: 147

Changed: 7

Is there an issue? Send a MessageReason:
None


* ''DieHard'' had a police dispatcher give John McClain a hard time when he radioed in the terrorist attack.

to:

* ''DieHard'' had a police dispatcher give John McClain [=McClane=] a hard time when he radioed in the terrorist attack. attack.
-->'''Dispatcher:''' Sir, this frequency is for emergencies only.
-->'''John:''' ''No fuckin' shit, lady! Do I sound like I'm ordering a pizza???''
Is there an issue? Send a MessageReason:
None


** According to Micheal Bay, this was based on an [[TruthInTelevision actual incident that happened to an American soldier on the field.]]
Is there an issue? Send a MessageReason:
None

Added DiffLines:

** According to Micheal Bay, this was based on an [[TruthInTelevision actual incident that happened to an American soldier on the field.]]
Is there an issue? Send a MessageReason:
None


* Nichols And May - They do a sketch about a bizarre and difficult operator. Sink the link [[http://www.youtube.com/watch?v=-LjmG4qtkO0 here]].

to:

* Nichols ''Nichols And May May'' - They do does a sketch about a bizarre and difficult operator. Sink See the link [[http://www.youtube.com/watch?v=-LjmG4qtkO0 here]].
Is there an issue? Send a MessageReason:
None


** ''ScreamingSkull'': The movie opens with a bizarre message from the studio, warning that the film could kill viewers from sheer terror, and promising to provide a free coffin for anyone who dies. Halfway through watching the film, Crow calls the studio to scam a free coffin off them by claiming that Tom Servo died of fright. The operator is so completely professional about the proceedings that Crow begins to have second thoughts, and when she starts demanding personal information so the coffin can be delivered, Crow decides to abort. But before Crow can hang up, the operator announces that the coffin has already shipped, and if they want to return it they'll have to pay shipping both ways.

to:

** ''ScreamingSkull'': ''TheScreamingSkull'': The movie opens with a bizarre message from the studio, warning that the film could kill viewers from sheer terror, and promising to provide a free coffin for anyone who dies. Halfway through watching the film, Crow calls the studio to scam a free coffin off them by claiming that Tom Servo died of fright. The operator is so completely professional about the proceedings that Crow begins to have second thoughts, and when she starts demanding personal information so the coffin can be delivered, Crow decides to abort. But before Crow can hang up, the operator announces that the coffin has already shipped, and if they want to return it they'll have to pay shipping both ways.

Changed: 833

Is there an issue? Send a MessageReason:
None




to:

\n** ''OverdrawnAtTheMemoryBank'': As the film's credits roll, Mike and the 'bots decide to call the movie's toll-free help line to complain about it. The operator reads a list of painfully obvious troubleshooting tips ("Are you certain you're watching ''Overdrawn at the Memory Bank''? We get a lot of calls from people who thought they were watching ''Overdrawn at the Memory Bank'' but were actually watching a different film."), then tries to tell Mike that he can't judge the film without watching it all the way to the end (even though all that's left is a minute or so of ending credits). Finally, when Mike is unable to give her the registration number from their copy of the film, the operator says that this is violation of the terms of service and she has no choice but to report them. Mike hangs up in terror at this point.

Added: 701

Changed: 57

Is there an issue? Send a MessageReason:
None


* ''Series/GilligansIsland'' had one where an undersea cable washed up on the island and they tried to rig up a phone to tap into it, getting a very uncooperative operator who did things like ask them to insert ten cents without listening when told there's no place to put money in an undersea cable.

to:

* ''Series/GilligansIsland'' had one where an undersea cable washed up on the island and they tried to rig up a phone to tap into it, getting a very uncooperative operator who did things like ask them to insert ten cents without listening when told there's no place to put money in an undersea cable.
cable.
* Shows up a few times in ''MysteryScienceTheater3000''.
** ''ScreamingSkull'': The movie opens with a bizarre message from the studio, warning that the film could kill viewers from sheer terror, and promising to provide a free coffin for anyone who dies. Halfway through watching the film, Crow calls the studio to scam a free coffin off them by claiming that Tom Servo died of fright. The operator is so completely professional about the proceedings that Crow begins to have second thoughts, and when she starts demanding personal information so the coffin can be delivered, Crow decides to abort. But before Crow can hang up, the operator announces that the coffin has already shipped, and if they want to return it they'll have to pay shipping both ways.

Is there an issue? Send a MessageReason:
None


* In ''SmallSoldiers,'' Alan tries to call Globotech to complain about the Commando Elites coming to life and wrecking his dad's toy store, but the operator is actively unhelpful to the point that he ultimately ''asks'' to be transferred to a machine - right before the operator ''gets his gender wrong.''

to:

* In ''SmallSoldiers,'' Alan tries to call Globotech to complain about the Commando Elites coming to life and wrecking his dad's toy store, but the operator is actively unhelpful to the point that he ultimately ''asks'' to be transferred to a machine - right before the operator ''gets his gender wrong.''
''
* In the Chevy Chase film, ''Funny Farm,'' the protagonist is desperately trying to contact the sheriff's department on the phone (because there is a dead body in his back yard). He only has a normal phone, but apparently all phones in this region are pay-phones and the operator refuses to connect him unless he puts a couple of dimes into the nonexistant coin slot.
Is there an issue? Send a MessageReason:
None


* As with most comedy tropes, TheSimpsons has toyed around with this one.

to:

* As with most comedy tropes, TheSimpsons ''TheSimpsons'' has toyed around with this one.
Is there an issue? Send a MessageReason:
None


* FibberMcGeeAndMolly's Myrt, who was never heard, but always got sidetracked telling Fibber the latest gossip and never put the call through
* Gertrude Gearshift and Mabel Flapsaddle of TheJackBennyProgram, who were too busy making wisecracks and infuriating Jack to put the call through.

to:

* FibberMcGeeAndMolly's ''FibberMcGeeAndMolly'''s Myrt, who was never heard, but always got sidetracked telling Fibber the latest gossip and never put the call through
* Gertrude Gearshift and Mabel Flapsaddle of TheJackBennyProgram, ''TheJackBennyProgram'', who were too busy making wisecracks and infuriating Jack to put the call through.
Is there an issue? Send a MessageReason:
None


* AbbottAndCostello - [[http://www.youtube.com/watch?v=vOYMI3vR28E This skit]] in the episode "Who Done It."
* Nichols And May - [[http://www.youtube.com/watch?v=-LjmG4qtkO0 This sketch]]

to:

* AbbottAndCostello ''AbbottAndCostello'' has a skit about a particularly bizarre and abusive operator in the episode "Who Done It."
* Nichols And May
- They do a sketch about a bizarre and difficult operator. Sink the link [[http://www.youtube.com/watch?v=vOYMI3vR28E This skit]] in the episode "Who Done It."
* Nichols And May - [[http://www.youtube.
com/watch?v=-LjmG4qtkO0 This sketch]] here]].
Is there an issue? Send a MessageReason:
None


->...the third event, which was a rampaging mob of long-distance telephone operators who had got so twisted with having to say, all day and every day, "Thank you for using BS&S" to every single idiot who picked up a phone that they had finally taken to the streets with trash cans, megaphones and rifles.
->In the ensuing days of carnage every single window in the city, rocket-proof or not, was smashed, usually to accompanying cries of "Get off the line, asshole! I don't care what number you want, what extension you're calling from. Go and stick a firework up your bottom! Yeeehaah! Hoo Hoo Hoo! Velooooom! Squawk" and a variety of other animal noises that they didn't get a chance to practice in the normal line of their work.
->As a result of this, all telephone operators were granted a constitutional right to say "Use BS&S and die!" at least once an hour when answering the phone and all office buildings were required to have windows that opened, even if only a little bit.

to:

->...-->...the third event, which was a rampaging mob of long-distance telephone operators who had got so twisted with having to say, all day and every day, "Thank you for using BS&S" to every single idiot who picked up a phone that they had finally taken to the streets with trash cans, megaphones and rifles.
->In -->In the ensuing days of carnage every single window in the city, rocket-proof or not, was smashed, usually to accompanying cries of "Get off the line, asshole! I don't care what number you want, what extension you're calling from. Go and stick a firework up your bottom! Yeeehaah! Hoo Hoo Hoo! Velooooom! Squawk" and a variety of other animal noises that they didn't get a chance to practice in the normal line of their work.
->As -->As a result of this, all telephone operators were granted a constitutional right to say "Use BS&S and die!" at least once an hour when answering the phone and all office buildings were required to have windows that opened, even if only a little bit.
Is there an issue? Send a MessageReason:
None


* David Spade played a very unhelpful operator in a series of Credit One commercials.

to:

* David Spade played a very unhelpful operator in a series of Credit Capital One commercials.
Is there an issue? Send a MessageReason:
None


Except when they aren't. For some reason, the operators in this work don't want to do what they're supposed to, and they rebel against the system any time they're reached. At their worst, these operators will harass the calling people and verge on sounding like prank callers themselves, and it's hard to imagine that they'll keep their jobs for a particularly long time.

to:

Except when they aren't. For some reason, the operators in this work don't want to do what they're supposed to, and they rebel against the system any time they're reached. At their worst, these operators will harass the calling people and verge on sounding like prank callers themselves, and it's hard to imagine that they'll keep their jobs for a particularly long time. \n Even those that aren't flat out crazy and abusive will come across as an ObstructiveBureaucrat.
Is there an issue? Send a MessageReason:
None


* In ''{{Dilbert}}'', Dogbert use the CatchPhrase "!how may we abuse you ? " when he is a phone operator and is true to it

to:

* In ''{{Dilbert}}'', Dogbert use the CatchPhrase "!how answers calls with "How may we abuse you ? " you?" when he is acting as a phone operator and is true to it
operator.
Is there an issue? Send a MessageReason:
None

Added DiffLines:

Phone operators are mysterious people. Completely faceless and dedicated to following the correct protocol to reroute calls to the proper addresses when the person can't reach it on his own. Although they are humans, to some people, they can seem closer to machines.

Except when they aren't. For some reason, the operators in this work don't want to do what they're supposed to, and they rebel against the system any time they're reached. At their worst, these operators will harass the calling people and verge on sounding like prank callers themselves, and it's hard to imagine that they'll keep their jobs for a particularly long time.

This trope actually is TruthInTelevision. In fact, one reason that telephone companies began hiring young women instead of young men was because the young men that they hired had a bad tendency to get into arguments with the callers.

As phone operators become increasingly replaced by machines, this trope has become more and more displaced by ForInconveniencePressOne. However, the OperatorFromIndia is still a common subtrope.
----
!!Examples:

[[AC: Advertisements]]
*The recent Discover credit card commercials: "[[http://www.youtube.com/watch?v=F8L2cI8brzQ Thank you for calling USA Prime Credit. My name is Peggy...]]"
*David Spade played a very unhelpful operator in a series of Credit One commercials.

[[AC:{{Anime}} and {{Manga}}]]
*''DigimonAdventure'' loved to use jokes based on this. For instance, in one of the movies, when Tai is desperate to reach any of the other kids, but the phone lines have all been tied up by Infermon, a computer virus, he reaches a phone operator over and over who keeps telling him that the lines are busy in an increasingly frazzled tone until finally screaming at him "Did you hear me?! IT'S BUSY!!!!!"
**After the kids first reached the Digital World, they ran into a bunch of payphones and, overjoyed, desperately tried to call their homes. Unfortunately, when they tried, all they got were a variety of non-sequiturs from the operators up to and including a weather forecast that included "a slight chance of ice cream." The operators in the Digital World must be either crazy or stoned.
[[AC:{{Comics}}]]
* In ''{{Dilbert}}'', Dogbert use the CatchPhrase "!how may we abuse you ? " when he is a phone operator and is true to it

[[AC:{{Film}}]]
* ''Film/{{Transformers}}'' had that one operator who first demanded a credit card number for a long-distance call, then asked that the guy speak very clearly, then started offering premium service packages, while on the other end of the line was ''an embattled soldier trying to call in an airstrike''.
* ''DieHard'' had a police dispatcher give John McClain a hard time when he radioed in the terrorist attack.
* In ''SmallSoldiers,'' Alan tries to call Globotech to complain about the Commando Elites coming to life and wrecking his dad's toy store, but the operator is actively unhelpful to the point that he ultimately ''asks'' to be transferred to a machine - right before the operator ''gets his gender wrong.''

[[AC:{{Literature}}]]
*From ''H2G2/MostlyHarmless'':
->...the third event, which was a rampaging mob of long-distance telephone operators who had got so twisted with having to say, all day and every day, "Thank you for using BS&S" to every single idiot who picked up a phone that they had finally taken to the streets with trash cans, megaphones and rifles.
->In the ensuing days of carnage every single window in the city, rocket-proof or not, was smashed, usually to accompanying cries of "Get off the line, asshole! I don't care what number you want, what extension you're calling from. Go and stick a firework up your bottom! Yeeehaah! Hoo Hoo Hoo! Velooooom! Squawk" and a variety of other animal noises that they didn't get a chance to practice in the normal line of their work.
->As a result of this, all telephone operators were granted a constitutional right to say "Use BS&S and die!" at least once an hour when answering the phone and all office buildings were required to have windows that opened, even if only a little bit.

[[AC:LiveActionTV]]
*Lily Tomlin's [[LaughIn Ernestine]].
--> "We don't care. We don't have to. We're the telephone company."
* AbbottAndCostello - [[http://www.youtube.com/watch?v=vOYMI3vR28E This skit]] in the episode "Who Done It."
* Nichols And May - [[http://www.youtube.com/watch?v=-LjmG4qtkO0 This sketch]]
* ''Series/GilligansIsland'' had one where an undersea cable washed up on the island and they tried to rig up a phone to tap into it, getting a very uncooperative operator who did things like ask them to insert ten cents without listening when told there's no place to put money in an undersea cable.

[[AC:{{Radio}}]]
* FibberMcGeeAndMolly's Myrt, who was never heard, but always got sidetracked telling Fibber the latest gossip and never put the call through
* Gertrude Gearshift and Mabel Flapsaddle of TheJackBennyProgram, who were too busy making wisecracks and infuriating Jack to put the call through.

[[AC:WesternAnimation]]
* As with most comedy tropes, TheSimpsons has toyed around with this one.
** In "Tree House of Horror III," Marge tries to let the toy company know a Krusty Doll is attempting to drown her husband as she speaks. She holds and gets a song about how much fun it is to be clown.
** In the episode where Maggie gets lost, Homer's on hold with '''the police department''' waiting for word on Maggie, and the song he hears on told, "Baby Come Back," brings him to TEARS.
** In the famous Michael Jackson episode, Marge is also driven to tears by the song "Crazy" (a country song, not the Aerosmith version) while being placed on hold with the Springfield Mental Hospital.

[[AC:TruthInTelevision]]
* In RealLife, if you've ever called a company of which you're not a direct customer (for instance, a doctor's office calling a patient's insurance company), don't expect a sweet, "customer is always right" attitude. The operators ''know'' they don't have to worry about losing anyone's business.
* The soldiers in Grenada who called in their situation from a civilian telephone, and had to give a credit card number before the call was relayed (after which a gunship came in to save them). This is certainly the inspiration for the {{Film/Transformers}} example, and was depicted in the ClintEastwood movie HeartbreakRidge.
----

Top