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One aspect of it might be using a stereotypically "English" name, when you can probably guess that they don't have an English name. They do this in part to make it seem less like they've routed your call outside the country and in part because [[TheUnpronouncable you're not likely to be able to pronounce their real name]].

to:

One aspect of it might be using a stereotypically stereotypical "English" name, when you can probably guess that they don't have an English name. They do this in part to make it seem less like they've routed your call outside the country and in part because [[TheUnpronouncable you're not likely to be able to pronounce their real name]].



* If Indian ([[MyFriendsAndZoidberg and Pakistani]]) call centers are for the UK and US, and Filipino call centers are also for the US, who does Australia get? Typically, they get Indians and Filipinos trained to sound Aussie. It works; they sound exactly as if they've been trained to sound Aussie.

to:

* If Indian ([[MyFriendsAndZoidberg and Pakistani]]) call centers are for the UK and US, and Filipino call centers are also for the US, who does Australia get? Typically, they get Indians and Filipinos trained to sound Aussie. It works; they sound exactly as if they've been [[ShapedLikeItself trained to sound Aussie.Aussie]].


** In Spain, you'll get an Operator from Latin America. Meanwhile, in Latin America it's usually an Operator from the UsefulNotes/DominicanRepublic (who can usually speak English as well and do double-duty for the North Americans).

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** In Spain, you'll get an Operator from Latin America. Meanwhile, in Latin America itself it's usually an Operator from the UsefulNotes/DominicanRepublic (who can usually speak English as well and do double-duty for the North Americans).US callers).



** In German, you'll get an Operator from Turkey or perhaps Bosnia.

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** In German, Germany, you'll get an Operator from Turkey or perhaps Bosnia.


Added DiffLines:

** In certain parts of Europe, you'll get an Operator from Portugal.


* If Indian ([[MyFriendsAndZoidberg and Pakistani]]) call centers are for the UK, and Filipino call centers are for the US, who does Australia get? Typically, they get Indians and Filipinos trained to sound Aussie. It works; they sound exactly as if they've been trained to sound Aussie.

to:

* If Indian ([[MyFriendsAndZoidberg and Pakistani]]) call centers are for the UK, UK and US, and Filipino call centers are also for the US, who does Australia get? Typically, they get Indians and Filipinos trained to sound Aussie. It works; they sound exactly as if they've been trained to sound Aussie.


** In French, you'll get an Operator from North Africa (usually Algeria).

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** In French, Francophone regions (France, French-speaking Belgium, Quebec, etc.), you'll get an Operator from North Africa (usually Algeria).


A [[RaceTropes Race Trope]], where phone calls are redirected to outsourced operators in far-away countries. Expect the problems other native speakers encounter with foreign accents (and overuse of the MilitaryAlphabet so both parties can understand each other) to be comedy fodder.

While this is a relatively recent thing (almost unheard of before the 2000s), the trope is now firmly established as TruthInTelevision. For English speakers the most common call center locations are the territories of the former British Raj. Odds are within ten years, they'll have been sourced somewhere else. The {{UsefulNotes/Philippines}} is another common destination, on account of American colonialism there. Unlike with (stereotypical) Indian examples, expect no or minimal quirky accents if you're from the West—owing also to such thorough colonialism, and the subsequent ForeignCultureFetish it's engendered with it, Filipino call centre agents have been trained to mimic American (and possibly other Anglophone) accents so well, they would be mistaken for English-speaking Westerners without any further clues to their location! [[note]]At least, until a call needs to be paused, in which case a Filipino will say "For a while, Ma'am/Sir", where first-language Anglophones would say "Please hold" or "Just a minute".[[/note]] (And in some extreme cases, the Filipino call centers are staffed by American and British expatriates). For French speakers, it will typically be North African operators (from UsefulNotes/{{Algeria}}, usually).

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A [[RaceTropes Race Trope]], where phone calls are redirected to outsourced operators in far-away countries. Expect the problems other native speakers encounter with foreign accents (and overuse of the MilitaryAlphabet so both parties can understand each other) to be comedy fodder.

fodder. it doesn't ''have'' to be India, but it usually is.

One aspect of it might be using a stereotypically "English" name, when you can probably guess that they don't have an English name. They do this in part to make it seem less like they've routed your call outside the country and in part because [[TheUnpronouncable you're not likely to be able to pronounce their real name]].

While this is a relatively recent thing (almost unheard of before the 2000s), the trope is now firmly established as TruthInTelevision. For English speakers speakers, the most common call center locations are the territories in India (and other parts of the former British Raj. Odds are within ten years, they'll Raj), but [[UsefulNotes/{{Philippines}} the Philippines]] have been sourced somewhere else. The {{UsefulNotes/Philippines}} is another common destination, on account of also become more common, particularly for American colonialism there. Unlike with (stereotypical) Indian examples, expect no or minimal quirky accents if you're from callers, as the West—owing also to such thorough colonialism, and the subsequent ForeignCultureFetish it's engendered with it, Filipino call centre agents have been trained to mimic Philippines were an American (and possibly other Anglophone) accents so well, they would be mistaken for English-speaking Westerners without any further clues to colony rather than a British one. Other languages will have their location! [[note]]At least, until a call needs to be paused, in which case a Filipino will say "For a while, Ma'am/Sir", where first-language Anglophones would say "Please hold" or "Just a minute".[[/note]] (And in some extreme cases, the Filipino own "ex-colonial" locations for their call centers are staffed by American (''e.g.'' UsefulNotes/{{Algeria}} for Francophones). The trope often relies on quirky and British expatriates). For French speakers, it will typically be North African operators (from UsefulNotes/{{Algeria}}, usually).
incomprehensible accents, but modern-day call centers tend to have well-trained speakers -- people have been learning proper English in India and the Philippines for over a century now (using the accents of their former colonial masters -- hence Indians for the UK, and Filipinos for the US), and the only way you can really pick up on their real location is if you recognize the odd turns of phrase that have infiltrated English in these places over the years. And as they get better, they get more expensive, so the ''really'' cheap companies might move their tech support to Eastern Europe or wherever.



* In the [[AudioPlay/BigFinishDoctorWho Big Finish]] audioplay ''Fall to Earth'', [[Series/{{Torchwood}} Ianto]] is trapped on a privately-owned SpacePlane that has suffered a calamity and is falling to Earth. With him unable to reach anyone else at Torchwood, Ianto suddenly gets a call offering him health insurance. Deciding to keep the Middle Eastern sounding woman on the phone, he readily agrees to any terms and even gives her his credit card number (it's not like Torchwood is short on money). The entire audioplay involves Ianto chatting with Zeynep, a call center woman in Izmir, Turkey, while trying to figure out how to bring the craft safely down. [[spoiler:It turns out the call was no accident, as whoever was behind the sabotage (probably [[AncientConspiracy the Committee]]) wants the building Zeynep is in to be destroyed as well, so the falling craft is actually homing in on Zeynep's headset signal. Fortunately, while the craft does crash into the building, Zeynep has managed to evacuate everyone and has run out of the building just in time, while Ianto finds a parachute and ejects. Zeynep is happy to survive but refuses to meet Ianto for a proper thank you, telling him to call her instead]].

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* In the [[AudioPlay/BigFinishDoctorWho Big Finish]] audioplay ''Fall to Earth'', [[Series/{{Torchwood}} Ianto]] is trapped on a privately-owned SpacePlane that has suffered a calamity and is falling to Earth. With him unable Unable to reach anyone else at Torchwood, Ianto suddenly gets a call offering him health insurance. Deciding to keep the Middle Eastern sounding Eastern-sounding woman on the phone, he readily agrees to any terms and even gives her his credit card number (it's not like Torchwood is short on money). The entire audioplay involves Ianto chatting with Zeynep, a call center woman in Izmir, Turkey, while trying to figure out how to bring the craft safely down. [[spoiler:It turns out the call was no accident, as whoever was behind the sabotage (probably [[AncientConspiracy the Committee]]) wants the building Zeynep is in to be destroyed as well, so the falling craft is actually homing in on Zeynep's headset signal. Fortunately, while the craft does crash into the building, Zeynep has managed to evacuate everyone and has run out of the building just in time, while Ianto finds a parachute and ejects. Zeynep is happy to survive but refuses to meet Ianto for a proper thank you, telling him to call her instead]].



* ''Film/{{Transformers}}'': a distress call from a US Army soldier in Qatar is redirected to a disinterested Indian operator. According to director Creator/MichaelBay, however, this was based on a true story, presumably minus the giant robot attack.

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* ''Film/{{Transformers}}'': a distress call from a US Army soldier in Qatar is redirected to a disinterested Indian operator. According to director Creator/MichaelBay, however, this was based on a true story, presumably minus the giant robot attack.



* In ''Film/SlumdogMillionaire'', Jamal gets an internship at one of these places. The workers are supposed to pretend to be British, and are even briefed on British soap operas to maintain their guise.
** At one point Jamal (whose duties by this point were limited to making chai) takes a call and pretends to be British rather unsuccessfully: "I live near Loch... Big... Big Ben. Loch Big Ben."

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* In ''Film/SlumdogMillionaire'', Jamal gets an internship at one of these places. The workers are supposed to pretend to be British, and are even briefed on British soap operas to maintain their guise.
** At one point
guise. Jamal (whose duties by this point were limited to making chai) takes isn't actually in charge of the phones -- he's just a lowly [[YouGetMeCoffee chai wallah]] -- but he does take a call when no one's looking and pretends to be British British, rather unsuccessfully: "I unsuccessfully:
-->'''Jamal:''' I
live near Loch... Big... Big Ben. Loch Big Ben."



* "Gregory" from ''Film/HorribleBosses''. The guys make a game effort at calling him by his real name, but find it unpronounceable.

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* "Gregory" from ''Film/HorribleBosses''. The guys make a game effort at calling him by his real name, but find it unpronounceable.[[TheUnpronouncable unpronounceable]].



[[folder:Jokes]]
* The supervisor for an Indian call center rounds up the employees for a performance review. He explains that while the company's instruction do indeed tell the operators to give a Western name so as to reassure the caller, he's going to have to ask Creator/BruceWillis, Creator/ArnoldSchwarzenegger and Creator/AngelinaJolie to find new names. (Obviously this joke only works with operators from countries that retained indigenous naming customs—by contrast, this is generally a non-issue for Filipino operators, many of whom ''already'' have Western names to begin with, again owing to a double-dose of Spanish-Catholic ''and'' American colonialism.)
[[/folder]]



* The novel ''Literature/BangaloreCalling'' by Brinda Narayan digs into the inner workings of a call center in Bangalore and the inner lives of some of its employees. It attempts to examine the sociological and psychological effects of call center employees having to shrug off the culture they were inculcated in, and appropriating a different culture.

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* The novel ''Literature/BangaloreCalling'' by Brinda Narayan digs into the inner workings of a call center in Bangalore and the inner lives of some of its employees. It attempts to examine the sociological and psychological effects of call center employees having to shrug off the their real culture they were inculcated in, and appropriating appropriate a different culture.one.



* An episode of ''Series/{{Zoey 101}}'' had Chase and Zoey trying to communicate by webcam across the Atlantic, the picture fizzing out, and calling tech support. The guy on the line is clearly an Indian by his accent, and he has no tolerance for fools -- which Chase most definitely is.
* On ''Series/{{Reno 911}}'' the Sheriff's Department outsources 911 to India, [[HilarityEnsues with predictable results.]]

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* Several {{Work Com}}s are based in call centers like this, among them ''Series/HelloMumbai'', ''Series/MumbaiCalling'', and ''Series/{{Outsourced}}'' (along with the [[Film/{{Outsourced}} feature film it's based on]]).
* An episode of ''Series/{{Zoey 101}}'' had Chase and Zoey trying to communicate by webcam across the Atlantic, Atlantic -- the picture fizzing fizzes out, and calling and they have to call tech support. The guy on the line is clearly an Indian by his accent, and he has no tolerance for fools -- which Chase most definitely is.
* On ''Series/{{Reno 911}}'' 911}}'', the Sheriff's Department outsources 911 to India, [[HilarityEnsues with predictable results.]]



-->'''Tech Support''': Am I speaking to Mr Col-burt?\\
'''Stephen''': [[ItIsPronouncedTroPAY ...Close enough]].
* An episode of ''Series/TheDailyShow'' also poked fun at this by having Aasif Mandvi interrupt his "live" report from India to take someone's Tech Support call on his cell phone, while claiming to be an American named "Chandler". He then excuses himself to Jon by claiming this is an "Indian custom".
* ''Series/HelloMumbai'' is a Work Com based in one of these call centers.
* ''Series/MumbaiCalling'' is another one.
* Along with ''Series/{{Outsourced}}'' and [[Film/{{Outsourced}} the feature film it's based on]].
* Done on ''Series/TheSuiteLifeOnDeck'': When Zack and Cody go to the top of an Indian mountain (Cody hopes to meet a religious man who can help him reach nirvana), they discover that the so-called 'religious man' actually runs a technical-support center for computers... the same one that Mr. Moesby has been trying to contact so that he can fix his computer.
* In the ''Series/{{Life}}'' episode "Hit Me Baby", Crews gets tech support for his Bluetooth from an operator in India(though she refuses to disclose her location), and ends up calling her back during his latest case to bounce ideas off her.
* ''Series/TheWedge'': This Australian sketch show featured [[https://www.youtube.com/watch?v=aPWyfDYa8Twa recurring sketch]] set in an Indian call centre.

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-->'''Tech Support''': Support:''' Am I speaking to Mr Col-burt?\\
'''Stephen''': '''Stephen:''' [[ItIsPronouncedTroPAY ...Close enough]].
* An episode of ''Series/TheDailyShow'' also poked fun at this by having Aasif Mandvi interrupt his "live" report from India to take someone's Tech Support tech support call on his cell phone, while claiming to be an American named "Chandler". He then excuses himself to Jon by claiming this is an "Indian custom".
* ''Series/HelloMumbai'' is a Work Com based in one of these call centers.
* ''Series/MumbaiCalling'' is another one.
* Along with ''Series/{{Outsourced}}'' and [[Film/{{Outsourced}} the feature film it's based on]].
* Done on ''Series/TheSuiteLifeOnDeck'': When
On ''Series/TheSuiteLifeOnDeck'', Zack and Cody go to the top of an Indian mountain (Cody hopes hoping to meet a religious man who can help him Cody reach nirvana), they nirvana. They discover that the so-called 'religious man' "religious man" actually runs a technical-support center for computers... the same one that Mr. Moesby has been trying to contact so that he can fix his computer.
* In the ''Series/{{Life}}'' episode "Hit Me Baby", Crews gets tech support for his Bluetooth from an operator in India(though India (though she refuses to disclose her location), and he ends up calling her back during his latest case to bounce ideas off her.
* ''Series/TheWedge'': This Australian sketch show featured ''Series/TheWedge'' has a [[https://www.youtube.com/watch?v=aPWyfDYa8Twa recurring sketch]] set in an Indian call centre.



* An episode of ''Series/MyNameIsEarl'' involved a man who did not have much of a real-world social life, but had a very rich online social life, which included Skype dinner dates with a woman in India...while she was at work for her tech support company. She even takes a tech support call while she's at his funeral!
* In the curry episode of ''Series/GoodEats'', Alton Brown is trying to prove that curry is ''not'' really Indian cuisine. So, he calls the customer service number on his credit card, and asks "Bob" in India about where the best place to get curry in Delhi is. "Bob" replies that he has no idea what Alton is talking about.
** In the same episode, while explaining the history of what we know today as curry powder, India is [[AnthropomorphicPersonification represented as]] a prince wearing a phone headset.
* ''Series/TheBigBangTheory'':

to:

* An episode of ''Series/MyNameIsEarl'' involved involves a man who did does not have much of a real-world social life, life but had does have a very rich online social life, which included Skype dinner dates with a woman in India...India... while she was at work for her tech support company. She even takes a tech support call while she's at his funeral!
* In the curry episode of ''Series/GoodEats'', Alton Brown is trying to prove that curry is ''not'' really Indian cuisine. So, he calls the customer service number on his credit card, and asks "Bob" in India about where the best place to get curry in Delhi is. "Bob" replies that he has no idea what Alton is talking about.
**
about. In the same episode, while explaining the history of what we know today as curry powder, India is [[AnthropomorphicPersonification represented as]] a prince wearing a phone headset.
* ''Series/TheBigBangTheory'':''Series/TheBigBangTheory'' usually makes jokes about this involving [[BollywoodNerd Raj]]:



** And in another episode, Raj says he's going to use an American accent the next time he has to speak with a call center in India, as he feels like he's mocking them when using his normal voice.

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** And in In another episode, Raj says he's going to use an American accent the next time he has to speak with a call center in India, as he feels like he's mocking them when using his normal voice.



---> '''Raj:''' That's my father, you jerks!

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---> '''Raj:''' --->'''Raj:''' That's my father, you jerks!



* Parodied on ''Comedy Inc. The Late Shift'', where an Indian woman gets increasingly frustrated with an operator from Australia pretending to be Indian, who [[CriticalResearchFailure doesn't do a]] [[NotEvenBotheringWithTheAccent convincing job]].
* Also parodied in one episode of ''Series/TheITCrowd'', where Jen is having problems with her new laptop, but Roy and Moss are currently out of the office and she's forced to call the laptop's manufacturer's customer support number. She gets directed to a worker who speaks in an extremely incomprehensible French accent.
* ''Series/SaturdayNightLive'' subverts this with host Creator/KumailNanjanii as the only Indian operator in an American call center, and this isolated environment leads him to strike up a friendship with an equally lonely foreign woman. After she learns of how he's being treated at his workplace, she arrives in person just to tell them off. The twist? [[TakeThat She's Melania Trump.]]

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* Parodied on ''Comedy Inc. The Late Shift'', where an Indian woman gets increasingly frustrated with an operator from Australia pretending to be Indian, who [[CriticalResearchFailure doesn't do a]] Indian and [[NotEvenBotheringWithTheAccent not doing a convincing job]].
* Also parodied Parodied in one an episode of ''Series/TheITCrowd'', where ''Series/TheITCrowd'': Jen is having problems with her new laptop, but Roy and Moss are currently out of the office and she's forced to call the laptop's manufacturer's customer support number. She gets directed to a worker who speaks in an extremely incomprehensible French accent.
* ''Series/SaturdayNightLive'' subverts this with host Creator/KumailNanjanii Creator/KumailNanjiani as the only Indian operator in an American call center, and this center. This isolated environment leads him to strike up a friendship with an equally lonely foreign woman. After she learns of how he's being treated at his workplace, she arrives in person just to tell them off. The twist? [[TakeThat She's Melania Trump.]]



* One sketch on ''Series/LateNight'' had Andy Blitz attempting to fix his computer with the help of an Indian telephone IT technician... And traveling to India with his computer (in RealLife!) to pester her.

to:

* One sketch on ''Series/LateNight'' had Andy Blitz attempting to fix his computer with the help of an Indian telephone IT technician... And and traveling to India with his computer (in RealLife!) to pester her.



* {{Discussed}} in a Creator/JeffDunham bit where he tells Peanut about how it's more correct to refer to American Indians as "Native Americans." Peanut then says that it's better than trying to tell if "Indian" refers to people who chant and own casinos or people who say "Thank you for calling customer support!"

to:

* {{Discussed}} in a Creator/JeffDunham bit where he tells Peanut about how it's more correct to refer to American Indians as "Native Americans." Americans". Peanut then says that it's better than trying to tell if "Indian" refers to people who chant and own casinos or people who say say, "Thank you for calling customer support!"



* In ''VideoGame/DestroyAllHumans 2'', it turns out that even ''[[TheGreys the Furons]]'' have outsourced their customer service to India, as Crypto finds out the hard way when he's trying to fix a powerful new superweapon he's found.

to:

* In ''VideoGame/DestroyAllHumans 2'', it turns out that even ''[[TheGreys [[TheGreys the Furons]]'' Furons]] have outsourced their customer service to India, as Crypto finds out the hard way when he's trying to fix a powerful new superweapon he's found.



* Parodied by ''WebAnimation/HomestarRunner'' in the WebAnimation/StrongBadEmail "[[Recap/StrongBadEmailE152ISP isp]]", where Homestar acts as the tech support for Strong Bad's ISP, and one of the stock phrases Homestar parrots is "No, I'm not in India."
* ''WebAnimation/NeuroticallyYours'': One of the reoccurring characters is an Indian tech support operator, until he's fired and becomes a...[[JerkAss less than helpful]] suicide hotline operator. [[spoiler: His cure for all depression is 'Just shut the fuck up!]]
* In season five of ''Machinima/RedVsBlue'', Sarge attempts to contact Vic while Simmons is exploring the cavern. When Simmons gets too close to Vic's control console, Vic hurriedly hangs up. Sarge thinks this trope is about to kick in and asks not to be transferred to India.

to:

* Parodied by ''WebAnimation/HomestarRunner'' in the WebAnimation/StrongBadEmail "[[Recap/StrongBadEmailE152ISP isp]]", where Homestar acts as the tech support for Strong Bad's ISP, and one of the stock phrases Homestar parrots is is, "No, I'm not in India."
* ''WebAnimation/NeuroticallyYours'': One of the reoccurring characters is an Indian tech support operator, until he's fired and becomes a... [[JerkAss less than helpful]] suicide hotline operator. [[spoiler: His [[spoiler:His cure for all depression is 'Just "Just shut the fuck up!]]
up!"]]
* ''Machinima/RedVsBlue'':
**
In season five of ''Machinima/RedVsBlue'', five, Sarge attempts to contact Vic while Simmons is exploring the cavern. When Simmons gets too close to Vic's control console, Vic hurriedly hangs up. Sarge thinks this trope is about to kick in and asks not to be transferred to India.



* ''Website/{{Cracked}}'': [[http://www.cracked.com/photoplasty_14_25-rejected-ideas-from-grand-theft-auto-iv/ Rejected Ideas From GTA IV: Calling Dell Tech Support]]. You'll have to scroll down a bit to #19.
* In the WebSite/SFDebris review of the ''Series/StarTrekTheNextGeneration'' episode "Evolution", the part of the Operator From India is taken by the incomprehensible aliens from ''Darmok'' who speak entirely in metaphor.
* The day job—ahem, ''night'' job—of Izabel, the protagonist of ''WebVideo/ForeverSucks'', and her coworkers at a Filipino call centre. An ideal job for her too, considering [[WeakenedByTheLight she's a vampire]].

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* ''Website/{{Cracked}}'': Number 19 on the list of [[http://www.cracked.com/photoplasty_14_25-rejected-ideas-from-grand-theft-auto-iv/ Rejected Ideas From from GTA IV: Calling IV]] is "calling Dell Tech Support]]. You'll have to scroll down a bit to #19.
tech support".
* In the WebSite/SFDebris review of the ''Series/StarTrekTheNextGeneration'' episode "Evolution", the part of the Operator From from India is taken by the incomprehensible aliens from ''Darmok'' who speak entirely in metaphor.
* The day job—ahem, ''night'' job—of Izabel, the protagonist of ''WebVideo/ForeverSucks'', and her coworkers ''WebVideo/ForeverSucks'' works at a Filipino call centre. An ideal job for her too, considering center in the Philippines -- which is useful, because the time zones mean she has to work overnight, and [[WeakenedByTheLight she's a vampire]].



* The WebVideo/StuartAshen GagDub video "[[https://www.youtube.com/watch?v=AZ-lJpL2oVg Cybermen Call Centre]]" involves [[Series/DoctorWho the Daleks]] dealing with The Operator from Mondas.

to:

* The WebVideo/StuartAshen GagDub video "[[https://www.youtube.com/watch?v=AZ-lJpL2oVg Cybermen Call Centre]]" involves [[Series/DoctorWho the Daleks]] dealing with The the Operator from Mondas.



* [[http://kuuztinr.deviantart.com/art/AGR-332802660 This]] illustrated example certainly counts...

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* %%* [[http://kuuztinr.deviantart.com/art/AGR-332802660 This]] illustrated example certainly counts...



* Killface in ''WesternAnimation/FriskyDingo'' gets redirected to one of these when trying to contact his health insurance company, where the operator "shrieks" at him, "terminates" the call, and then gets praised by his supervisor.
* ''WesternAnimation/MonkeyDust'' had a sketch where a woman phones her bank and is answered by an operator in India (who pretends to be the bank manager in Britain.) She complains that the bank is too large and impersonal, and asks to close her account so she can move her money to a small, Scottish-run building society. She calls the building society -- and then another operator in the same Indian call centre answers, doing a very bad impersonation of a Scottish accent.
* On an episode of ''WesternAnimation/FamilyGuy'', crime had gotten so bad in Quahog that the bullies in Chris' school are outsourcing their bullying to Indian tech support workers. One tells Chris to give himself a wedgie.
** In the episode "Road to India," Brian falls in love with a tech-support worker, and spends long periods of time using the tech support chat option just so he can talk to her. [[HilarityEnsues Things become complicated]] when Brian goes to India to meet this woman and Stewie tags along.
* In the ''WesternAnimation/AmericanDad'' episode "Four Little Words" has Francine running away to India and is seen working with a computer and headset. "Thank you for calling Apple tech support."
* In the eighth season of "WesternAnimation/SouthPark," the episode "Grounded Vindaloop" had a run-in with an Indian Call Center thanks to a VR game. Cartman receives a phone call from an Indian call center employee calling himself Steve, from Oculus Rift's technical support, who tells him that he is actually the one trapped in a VR state. Stan tells Cartman and Kyle that what they are doing is all reality, while Cartman claims that he is a computer program, so one of the others must still be trapped in the VR world. Steve tells Stan that Butters was the first one to call customer service, then Steve calls customer service himself, getting another version of himself on the other end. Steve tells Steve that the call to customer service from within the VR setting has caused a feedback loop, which he names a customer service Vindaloop (a portmanteau of Vindaloo and loop).

to:

* In ''WesternAnimation/FriskyDingo'', Killface in ''WesternAnimation/FriskyDingo'' gets redirected to one of these when trying to contact his health insurance company, where the operator "shrieks" at him, "terminates" the call, and then gets praised by his supervisor.
* ''WesternAnimation/MonkeyDust'' had has a sketch where a woman phones her bank and is answered by an operator in India (who who pretends to be the bank manager in Britain.) Britain. She complains that the bank is too large and impersonal, and asks to close her account so she can move her money to a small, Scottish-run building society. She calls the building society -- and then another operator in the same Indian call centre answers, doing a very bad impersonation of a Scottish accent.
* On an ''WesternAnimation/FamilyGuy'',
** One
episode of ''WesternAnimation/FamilyGuy'', demonstrates how bad crime had has gotten so bad in Quahog that by showing the bullies in Chris' Chris's school are outsourcing their bullying to Indian tech support workers. One tells Chris to give himself a wedgie.
** In the episode "Road to India," India", Brian falls in love with a tech-support worker, worker and spends long periods of time using the tech support chat option just so he can talk to her. [[HilarityEnsues Things become complicated]] when Brian goes to India to meet this woman and Stewie tags along.
* In the ''WesternAnimation/AmericanDad'' episode "Four Little Words" has Words", Francine running runs away to India and is seen working with a computer and headset. "Thank you for calling Apple tech support."
* In the eighth season of "WesternAnimation/SouthPark," the season ''WesternAnimation/SouthPark'' episode "Grounded Vindaloop" had a run-in with an Indian Call Center thanks to a VR game. Vindaloop", Cartman receives calls Oculus Rift's tech support and gets a phone call from guy at an Indian call center employee calling himself Steve, from Oculus Rift's technical support, who tells him that he is actually the one he's trapped in a VR state. Stan tells Cartman tries to convince Stan and Kyle that what they are doing is all reality, while Cartman claims that he is a computer program, so one of the others must still be trapped ''they're'' also stuck in the VR world. Steve tells Stan world, while they try to convince him that Butters was the first one to call customer service, then Steve calls ThisIsReality. It ends with "Steve" calling customer service himself, himself and getting another a VR version of himself on at the other end. Steve tells Steve that the end, then convincing ''that'' version to call to customer service from within the VR setting has caused a feedback loop, which he names and create an infinite loop -- or rather, a customer service Vindaloop (a portmanteau of Vindaloo and loop). "Vindaloop".



* Indian ([[MyFriendsAndZoidberg and Pakistani]]) call centers make outgoing telemarketer calls as well. Most cold call scams supposedly from Microsoft, the federal revenue agency, phone company, law enforcement, debt collectors etc. are sadly...you guessed it, from the former British Raj, especially if they ask for payment or banking details. [[Administrivia/YouHaveBeenWarned The second the call goes in this direction just hang up and report it to the authorities.]] Of course, that hasn't stopped people from conversing in [[PrankCall prank calls]] with them for their own entertainment.
* Some UK and Australian companies are now explicitly advertising the fact they have local call centres. Ironically, [[LoopholeAbuse they still contain many Indian immigrants who simply moved to take the job]].
* Some Australian companies have their call centre employees in India and the Philippines trained to sound Aussie. It works; they sound exactly as if they've been trained to sound Aussie.
* In Spain, this trope is known as The Operator from South America.
* In Francophone Europe and certain parts of French-speaking Canada, it's The Operator from North Africa.
* In Germany it's Operator from Bosnia or Turkey.
* In some cases, oddly inverted, with companies based in India operating call centers in the US with American employees.
* Nearly every live person you engage at Dell tech support is based in India.
* According to current trends, in Europe this trope might eventually morph into the [[http://www.npr.org/blogs/parallels/2013/07/08/199032441/Call-Centers-Call-On-Multilingual-Portuguese Operator From Portugal]].
* If you call for support with your [=TracFone=] or [=BasicTalk=] phone service, you'll find that their call center has the Operator From Puerto Rico.
* In South Korea (and possibly Japan as well), this trope is known as The Operator from China.
** This also is the case for overseas Chinese communities. Infamously, these Chinese call centers also originate the infamous Chinese-language scam phone calls common in the United States, Singapore and Australia supposedly from a [=PRC=] Consulate, Bank of America, or [=AT&T=].
* In Latin America, this trope is known as The Operator from the Dominican Republic. Dominican operators also take English-language calls for U.S. persons.
* Some large tech companies have major operations in India(including engineering/R&D), so you may call for support and be connected to an American operator, then as your case is escalated be transferred to the(much more senior and technically experienced) Indian operator.
* A whole bunch of IT-related companies prefer to have support division in Eastern Europe (mainly Poland and Ukraine) as it allows to have a better service level than with Indian teams but for a manageable cost.

to:

* If Indian ([[MyFriendsAndZoidberg and Pakistani]]) call centers make outgoing telemarketer calls as well. Most cold are for the UK, and Filipino call scams supposedly from Microsoft, centers are for the federal revenue agency, phone company, law enforcement, debt collectors etc. are sadly...you guessed it, from the former British Raj, especially if US, who does Australia get? Typically, they ask for payment or banking details. [[Administrivia/YouHaveBeenWarned The second the call goes in this direction just hang up get Indians and report it to the authorities.]] Of course, that hasn't stopped people from conversing in [[PrankCall prank calls]] with them for their own entertainment.
* Some UK and Australian companies are now explicitly advertising the fact they have local call centres. Ironically, [[LoopholeAbuse they still contain many Indian immigrants who simply moved to take the job]].
* Some Australian companies have their call centre employees in India and the Philippines
Filipinos trained to sound Aussie. It works; they sound exactly as if they've been trained to sound Aussie.
* In Spain, Foreign call centers make outgoing telemarketer calls as well. There's a particularly insidious version where someone from India (or pretending to sound like it) pretends to be from Microsoft, the phone company, the police, debt collectors, tax authorities, you name it and tries to trick you into giving them your password or account details (''don't ever'' say your password out loud -- no reputable entity will ever ask you to do it). People have been so used to being redirected out of the country that it sounds more genuine when ''incoming'' calls come from outside the country as well.
* Some companies tout that they ''don't'' do this, putting all their call centers within the country. Then they [[LoopholeAbuse staff them with immigrants from India or the Philippines]].
* Many tech companies are stocked with [[BollywoodNerd well-trained and technically savvy Indians]], so in some cases, the tech support in based locally, but if you need an expert they'll route you to India. This also means that ''Indians'' calling for tech support might be [[InvertedTrope routed to America]], to them populated by [[{{Eagleland}} ignorant foreigners with funny accents]].
* Non-English speakers naturally will have an operator somewhere other than India, and different languages all have their own foreign countries that serve
this trope is known just as The well:
** In Spain, you'll get an
Operator from South America.
* In Francophone Europe and certain parts of French-speaking Canada,
Latin America. Meanwhile, in Latin America it's The usually an Operator from the UsefulNotes/DominicanRepublic (who can usually speak English as well and do double-duty for the North Americans).
** In French, you'll get an
Operator from North Africa.
*
Africa (usually Algeria).
**
In Germany it's German, you'll get an Operator from Bosnia Turkey or Turkey.
*
perhaps Bosnia.
**
In some cases, oddly inverted, with companies based in India operating call centers in the US with American employees.
* Nearly every live person you engage at Dell tech support is based in India.
* According to current trends, in Europe this trope might eventually morph into the [[http://www.npr.org/blogs/parallels/2013/07/08/199032441/Call-Centers-Call-On-Multilingual-Portuguese Operator From Portugal]].
* If you call for support with your [=TracFone=] or [=BasicTalk=] phone service,
Japan and South Korea, you'll find that their call center has the Operator From Puerto Rico.
* In South Korea (and possibly Japan as well), this trope is known as The
get an Operator from China.
** This also is the case for overseas
China. Heck, if you speak Chinese communities. Infamously, these outside of China (''e.g.'' Chinese call centers also originate the infamous Chinese-language scam phone calls common populations in the United States, Singapore and Australia supposedly from a [=PRC=] Consulate, Bank of America, or [=AT&T=].
* In Latin America, this trope is known as The Operator from the Dominican Republic. Dominican operators also take English-language calls for
U.S. persons.\n* Some large tech companies , Australia, Singapore, Malaysia), you'll get an Operator from China. These guys have major operations in India(including engineering/R&D), so you may call for support and be connected also been known to an American operator, then as your case is escalated be transferred to the(much more senior and technically experienced) Indian operator.
* A whole bunch of IT-related companies prefer to have support division in Eastern Europe (mainly Poland and Ukraine) as it allows to have a better service level than
target the Chinese-speaking diaspora with Indian teams but for a manageable cost.incessant telemarketing and occasional scams (now pretending to be from the notoriously bureaucratic and hardline PRC government).


** At one point Jamal (whose duties by this point were limited to making chai) takes a call and pretends to be British rather unsucessfully: "I live near Loch... Big... Big Ben. Loch Big Ben."

to:

** At one point Jamal (whose duties by this point were limited to making chai) takes a call and pretends to be British rather unsucessfully: unsuccessfully: "I live near Loch... Big... Big Ben. Loch Big Ben."






** In a similar vein, a Season 11 PSA about the NSA reveals that when Sarge calls tech support, he ends up getting their Spanish-speaking teammate Lopez. Sarge genuinely thought he was talking to someone named Tim from Ohio.



* A whole bunch of IT-related companies prefer to have support division in Eastern Europe (mainly Poland and Ukraine) as it allowes to have a better service level than with Indian teams but for manageble cost.

to:

* A whole bunch of IT-related companies prefer to have support division in Eastern Europe (mainly Poland and Ukraine) as it allowes allows to have a better service level than with Indian teams but for manageble a manageable cost.

Added DiffLines:

* A whole bunch of IT-related companies prefer to have support division in Eastern Europe (mainly Poland and Ukraine) as it allowes to have a better service level than with Indian teams but for manageble cost.


* ''Series/SaturdayNightLive'' subverts this with host Creator/KumailNanjani as the only Indian operator in an American call center, and this isolated environment leads him to strike up a friendship with an equally lonely foreign woman. After she learns of how he's being treated at his workplace, she arrives in person just to tell them off. The twist? [[TakeThat She's Melania Trump.]]

to:

* ''Series/SaturdayNightLive'' subverts this with host Creator/KumailNanjani Creator/KumailNanjanii as the only Indian operator in an American call center, and this isolated environment leads him to strike up a friendship with an equally lonely foreign woman. After she learns of how he's being treated at his workplace, she arrives in person just to tell them off. The twist? [[TakeThat She's Melania Trump.]]

Added DiffLines:

* ''Series/SaturdayNightLive'' subverts this with host Creator/KumailNanjani as the only Indian operator in an American call center, and this isolated environment leads him to strike up a friendship with an equally lonely foreign woman. After she learns of how he's being treated at his workplace, she arrives in person just to tell them off. The twist? [[TakeThat She's Melania Trump.]]

Added DiffLines:

* Some large tech companies have major operations in India(including engineering/R&D), so you may call for support and be connected to an American operator, then as your case is escalated be transferred to the(much more senior and technically experienced) Indian operator.


* Indian ([[MyFriendsAndZoidberg and Pakistani]]) call centers make outgoing telemarketer calls as well. Most cold call scams supposedly from Microsoft, the tax office, phone company, etc. are sadly...you guessed it, from the former British Raj, especially if they ask for payment or banking details. [[Administrivia/YouHaveBeenWarned The second the call goes in this direction just hang up and report it to the authorities.]] Of course, that hasn't stopped people from conversing in [[PrankCall prank calls]] with them for their own entertainment.

to:

* Indian ([[MyFriendsAndZoidberg and Pakistani]]) call centers make outgoing telemarketer calls as well. Most cold call scams supposedly from Microsoft, the tax office, federal revenue agency, phone company, law enforcement, debt collectors etc. are sadly...you guessed it, from the former British Raj, especially if they ask for payment or banking details. [[Administrivia/YouHaveBeenWarned The second the call goes in this direction just hang up and report it to the authorities.]] Of course, that hasn't stopped people from conversing in [[PrankCall prank calls]] with them for their own entertainment.


TruthInTelevision, of course. For English speakers the most common call center locations are the territories of the former British Raj. Odds are within ten years, they'll have been sourced somewhere else. The {{UsefulNotes/Philippines}} is another common destination, on account of American colonialism there. Unlike with (stereotypical) Indian examples, expect no or minimal quirky accents if you're from the West—owing also to such thorough colonialism, and the subsequent ForeignCultureFetish it's engendered with it, Filipino call centre agents have been trained to mimic American (and possibly other Anglophone) accents so well, they would be mistaken for English-speaking Westerners without any further clues to their location! [[note]]At least, until a call needs to be paused, in which case a Filipino will say "For a while, Ma'am/Sir", where first-language Anglophones would say "Please hold" or "Just a minute".[[/note]] (And in some extreme cases, the Filipino call centers are staffed by American and British expatriates). For French speakers, it will typically be North African operators (from UsefulNotes/{{Algeria}}, usually).

to:

TruthInTelevision, While this is a relatively recent thing (almost unheard of course.before the 2000s), the trope is now firmly established as TruthInTelevision. For English speakers the most common call center locations are the territories of the former British Raj. Odds are within ten years, they'll have been sourced somewhere else. The {{UsefulNotes/Philippines}} is another common destination, on account of American colonialism there. Unlike with (stereotypical) Indian examples, expect no or minimal quirky accents if you're from the West—owing also to such thorough colonialism, and the subsequent ForeignCultureFetish it's engendered with it, Filipino call centre agents have been trained to mimic American (and possibly other Anglophone) accents so well, they would be mistaken for English-speaking Westerners without any further clues to their location! [[note]]At least, until a call needs to be paused, in which case a Filipino will say "For a while, Ma'am/Sir", where first-language Anglophones would say "Please hold" or "Just a minute".[[/note]] (And in some extreme cases, the Filipino call centers are staffed by American and British expatriates). For French speakers, it will typically be North African operators (from UsefulNotes/{{Algeria}}, usually).


TruthInTelevision, of course. For English speakers the most common call center location are the territories of the former British Raj. Odds are within ten years, they'll have been sourced somewhere else. The {{UsefulNotes/Philippines}} are another common destination, on account of American colonialism there. Unlike with (stereotypical) Indian examples, expect no or minimal quirky accents if you're from the West—owing also to such thorough colonialism, and the subsequent ForeignCultureFetish it's engendered with it, Filipino call centre agents have been trained to mimic American (and possibly other Anglophone) accents so well, they would be mistaken for English-speaking Westerners without any further clues to their location! [[note]]At least, until a call needs to be paused, in which case a Filipino will say "For a while, Ma'am/Sir", where first-language Anglophones would say "Please hold" or "Just a minute".[[/note]] (And in some extreme cases, the Filipino call centers are staffed by American and British expatriates). For French speakers, it will typically be North African operators (from UsefulNotes/{{Algeria}}, usually).

to:

TruthInTelevision, of course. For English speakers the most common call center location locations are the territories of the former British Raj. Odds are within ten years, they'll have been sourced somewhere else. The {{UsefulNotes/Philippines}} are is another common destination, on account of American colonialism there. Unlike with (stereotypical) Indian examples, expect no or minimal quirky accents if you're from the West—owing also to such thorough colonialism, and the subsequent ForeignCultureFetish it's engendered with it, Filipino call centre agents have been trained to mimic American (and possibly other Anglophone) accents so well, they would be mistaken for English-speaking Westerners without any further clues to their location! [[note]]At least, until a call needs to be paused, in which case a Filipino will say "For a while, Ma'am/Sir", where first-language Anglophones would say "Please hold" or "Just a minute".[[/note]] (And in some extreme cases, the Filipino call centers are staffed by American and British expatriates). For French speakers, it will typically be North African operators (from UsefulNotes/{{Algeria}}, usually).


TruthInTelevision, of course. For English speakers the most common call center location are the territories of the former British Raj. Odds are within ten years, they'll have been sourced somewhere else. The {{UsefulNotes/Philippines}} are another common destination, on account of American colonialism there. Unlike with (stereotypical) Indian examples, expect no or minimal quirky accents if you're from the West—owing also to such thorough colonialism, and the subsequent ForeignCultureFetish it's engendered with it, Filipino call centre agents have been trained to mimic American (and possibly other Anglophone) accents so well, they would be mistaken for English-speaking Westerners without any further clues to their location! [[note]]At least, until a call needs to be paused, in which case a Filipino will say "For a while, Ma'am/Sir", where first-language Anglophones would say "Please hold" or "Just a minute".[[/note]] (And in some extreme cases, the Filipino call centers are staffed by American and British expatriates). For French speakers, it will typically be North African operators (from Algeria, usually).

to:

TruthInTelevision, of course. For English speakers the most common call center location are the territories of the former British Raj. Odds are within ten years, they'll have been sourced somewhere else. The {{UsefulNotes/Philippines}} are another common destination, on account of American colonialism there. Unlike with (stereotypical) Indian examples, expect no or minimal quirky accents if you're from the West—owing also to such thorough colonialism, and the subsequent ForeignCultureFetish it's engendered with it, Filipino call centre agents have been trained to mimic American (and possibly other Anglophone) accents so well, they would be mistaken for English-speaking Westerners without any further clues to their location! [[note]]At least, until a call needs to be paused, in which case a Filipino will say "For a while, Ma'am/Sir", where first-language Anglophones would say "Please hold" or "Just a minute".[[/note]] (And in some extreme cases, the Filipino call centers are staffed by American and British expatriates). For French speakers, it will typically be North African operators (from Algeria, UsefulNotes/{{Algeria}}, usually).


TruthInTelevision, of course. For English speakers the most common call center location are the territories of the former British Raj. Odds are within ten years, they'll have been sourced somewhere else. The {{UsefulNotes/Philippines}} are another common destination, on account of American colonialism there. Unlike with (stereotypical) Indian examples, expect no or minimal quirky accents if you're from the West—owing also to such thorough colonialism, and the subsequent ForeignCultureFetish it's engendered with it, Filipino call centre agents have been trained to mimic American (and possibly other Anglophone) accents so well, they would be mistaken for English-speaking Westerners without any further clues to their location! [[note]]At least, until a call needs to be paused, in which case a Filipino will say "For a while, Ma'am/Sir", where first-language Anglophones would say "Please hold" or "Just a minute".[[/note]] (And in some extreme cases, the Filipino call centers are staffed by American and British expatriates). For French speakers, it will typically be North African operators.

to:

TruthInTelevision, of course. For English speakers the most common call center location are the territories of the former British Raj. Odds are within ten years, they'll have been sourced somewhere else. The {{UsefulNotes/Philippines}} are another common destination, on account of American colonialism there. Unlike with (stereotypical) Indian examples, expect no or minimal quirky accents if you're from the West—owing also to such thorough colonialism, and the subsequent ForeignCultureFetish it's engendered with it, Filipino call centre agents have been trained to mimic American (and possibly other Anglophone) accents so well, they would be mistaken for English-speaking Westerners without any further clues to their location! [[note]]At least, until a call needs to be paused, in which case a Filipino will say "For a while, Ma'am/Sir", where first-language Anglophones would say "Please hold" or "Just a minute".[[/note]] (And in some extreme cases, the Filipino call centers are staffed by American and British expatriates). For French speakers, it will typically be North African operators.
operators (from Algeria, usually).

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