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** [[spoiler: No longer ambiguous--Buck kisses and agrees to go on a date with Tommy Kinard in the series' 100th episode, and has confirmed to be bisexual by Tim Minear.]]

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** [[spoiler: No longer ambiguous--Buck kisses and agrees to go on a date with Tommy Kinard kiss in the series' 100th episode, and he has confirmed to be bisexual by Tim Minear.]]
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* Queer Establishing Moment: [[spoiler: When he and Tommy Kinard kiss in 7x04.]]

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* Queer Establishing Moment: QueerEstablishingMoment: [[spoiler: When he and Tommy Kinard kiss in 7x04.]]
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* Queer Establishing Moment: [[spoiler: When he and Tommy Kinard kiss in 7x04.]]
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[[**spoiler: No longer ambiguous--Buck kisses and agrees to go on a date with Tommy Kinard in the series' 100th episode, and has confirmed to be bisexual by Tim Minear.]]

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[[**spoiler: **[[spoiler: No longer ambiguous--Buck kisses and agrees to go on a date with Tommy Kinard in the series' 100th episode, and has confirmed to be bisexual by Tim Minear.]]
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[[**No longer ambiguous--Buck kisses and agrees to go on a date with Tommy Kinard in the series' 100th episode, and has confirmed to be bisexual by Tim Minear.]]

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[[**No [[**spoiler: No longer ambiguous--Buck kisses and agrees to go on a date with Tommy Kinard in the series' 100th episode, and has confirmed to be bisexual by Tim Minear.]]
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[[**No longer ambiguous--Buck kisses and agrees to go on a date with Tommy Kinard in the series' 100th episode, and has confirmed to be bisexual by Tim Minear.]]
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* DecoyProtagonist: She gives the opening monologue in the pilot, and at first she is the only main character who is a 9-1-1 dispatcher. She's the first main character [[PutOnABus to leave]].
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* AmicableExes: Divorced her husband of 14 years in "Karma's a Bitch", but her and her ex-husband Michael become this almost immediately after their divorce. Michael encourages her relationship with Bobby, and Athena grows to like Michael's boyfriend Glen, bonding with him over dinner. Seasons later Michael wants to propose to his boyfriend David, Athena gives him her blessing and helps him pick out a suit for the occasion.

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* AmicableExes: Divorced her husband of 14 years in "Karma's a Bitch", but her she and her ex-husband Michael become this almost immediately after their divorce. Michael encourages her relationship with Bobby, and Athena grows to like Michael's boyfriend Glen, bonding with him over dinner. Seasons later Michael wants to propose to his boyfriend David, Athena gives him her blessing and helps him pick out a suit for the occasion.



** Her and Bobby become an item in “A Whole New You”.

to:

** Her She and Bobby become an item in “A Whole New You”.



* ShipTease: Between her and Bobby. It becomes real starting from "Under Pressure"

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* ShipTease: Between her herself and Bobby. It becomes real starting from "Under Pressure"



* RelationshipUpgrade: Her and Chimney get together in late season two. She ends up pregnant in Season 3, giving birth in Season 4.

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* RelationshipUpgrade: Her She and Chimney get together in late season two. She ends up pregnant in Season 3, giving birth in Season 4.
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* CursedWithAwesome: Has a super rare blood type, as in only one other person in the world has been discovered to have, that can provide a cure for Rhesus Disease, a condition where a pregnant mother's antibodies attack the fetus's blood cells. Unfortunately Bobby also has "trouble" with donating blood. He bit a doctor trying to take his blood as a kid, and fainted and fell off the chair as an adult. Whether this is a fear of needles or fear of blood is not specified.

to:

* CursedWithAwesome: Has a super rare blood type, as in only one other person in the world has been discovered to have, that can provide a cure for Rhesus Disease, a condition where a pregnant mother's antibodies attack the fetus's blood cells. Unfortunately Bobby also has "trouble" with donating blood.blood due to a fear of needles. He bit a doctor trying to take his blood as a kid, and fainted and fell off the chair as an adult. Whether this is a fear of needles or fear of blood is not specified.

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Added cool aunt for Pepa


* CoolAunt: Eddie is very close to his Aunt Pepa, and to his Abuela (when she lives in town.)



* ToughLove: Leans towards this to everyone not named Christopher, especially with Buck after his blood clots prevent him from returning to duty. It's very much something he got from his father. Part of his storyline is growing out of this.

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* ToughLove: Leans towards this to everyone not named Christopher, especially with Buck after his blood clots prevent him from returning to duty. It's very much something he got from his father. Part of his storyline is growing out of this. This lessens as the series goes on.

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Added Agent Scully to Eddie's tropes


* TheBabyOfTheBunch: Is the youngest of the 118 crew until Ravi joins them.

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* TheBabyOfTheBunch: Is the youngest of the 118 crew until Ravi joins them. (Eddie may actually be a little bit younger than Buck, but emotionally, Buck is the thebabyofthebunch.)



* AgentScully: Eddie is the skeptic of the team. He's the only one who doesn't believe in the "jinx" on the team, or in any curses or cursed objects.



* ToughLove: Leans towards this to everyone not named Christopher, especially with Buck after his blood clots prevent him from returning to duty. It's very much something he got from his father.

to:

* ToughLove: Leans towards this to everyone not named Christopher, especially with Buck after his blood clots prevent him from returning to duty. It's very much something he got from his father. Part of his storyline is growing out of this.
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* IconicSequelCharacter: He's introduced in the premiere of season two.

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Jerkass Woobie is YMMV.


%%* AngerBornOfWorry:
%%* BigSisterInstinct: To Buck on multiple occasions.

to:

%%* AngerBornOfWorry:
%%*
* AngerBornOfWorry: She initially, though while very much a NiceGirl, has a string of hostility and paranoia about her because of her trauma as a survivor of domestic violence.
*
BigSisterInstinct: To Buck on multiple occasions. One notable case is when [[spoiler:she had declined to go with Buck after he offered to take her with him because her husband had viciously assaulted her the previous night, and she knew Buck would confront him. She couldn't bear the thought that he could be killed by her husband and thus refused to even see Buck.]]



* IconicSequelCharacter: She's not introduced until Season 2, with Buck never even mentioning her in the first season.



* RememberTheNewGuy: A justified example. She's never mentioned by Buck in season one because they'd been estranged and low contact for three years when she abruptly shows up in the season two premiere.



* InnocentlyInsensitive: He curiously asks Sue why she and her husband chose not to have kids when discussing Maddie being their fifth parent among the operators. He immediately apologizes for it, but she's not offended.



* BitchInSheepsClothing: Gloria seems to have it all figured out, and even offers Maddie a muffin when they meet. Then we see her slowly begin to reject call after call with rude, insensitive, and even racist remarks.

to:

* BitchInSheepsClothing: Gloria seems to have it all figured out, and even offers Maddie a muffin when they meet. Then we see her slowly begin to reject call after call with rude, insensitive, and even racist remarks. She gets better.



* JerkassWoobie: She's awful for hanging up on people, but it's incredibly difficult not to feel ''something'' when she's stuck in her car after getting into an accident and she's practically in tears because she thinks she's going to die. A testament to Christine Estabrook's acting.


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* AscendedExtra: She starts playing a more active role in season three, even becoming a 911 operator.
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* InformedAttribute: After being struck by lightning, Buck displays increased math skills, which Eddie tries to put to use playing poker. The parts of the game that were shown all had Buck winning because he had the highest hand, which means Buck won by pure luck not math skill.
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* HasTwoMommies: Played straight and invoked regarding her father Michael and stepfather Bobby. Technically she'd also get a third when Michael gets engaged to David. After Bobby rescues her from a burning 911 center and has to be taken by the EMTs, May demands to ride with because Bobby is her father. Bobby tells her she doesn't have to lie, to which May replies, "I have two fathers and you are one of them".
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* HeroicBSOD: While off duty he attempted to rescue a family in a drowning car. He was able to save the father, but only one of the two children. In a rare twist on this trope, it wasn't the child he couldn't save that haunted him, it was the fact that he did save the father, who Ravi subsequently learned tried to [[MurderSuicide kill himself and take his children with him]].


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--> '''Sue''': I have kids. A floor full of them.
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They Do is now a disambig page


* ShipTease: Between him and Athena. TheyDo.

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* %%* ShipTease: Between him and Athena. TheyDo.Athena.
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* BattleInTheCenterOfTheMind: His entire storyline in 6x11 is him fighting to escape his coma dreams
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* WalkingTransplant: [[spoiler:It's revealed in ''Buck Begins'' that his parents gave birth to him so that they could find a suitable bone marrow donor for their other son Daniel who suffered from leukemia. Sadly Daniel died anyway, and Maddie was prohibited from ever telling Buck this until later on.]]

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* WalkingTransplant: [[spoiler:It's revealed in ''Buck Begins'' that his parents gave birth to him so that they could find have a suitable bone marrow donor for their other son Daniel who suffered from leukemia. Sadly Daniel died anyway, and Maddie was prohibited from ever telling Buck this until later on.]]
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* RecoveredAddict: Has struggled with alcohol and painkillers in the past. Aside from a one-time relapse in Season 1, he has stayed on the wagon throughout the series.


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* NoodleIncident: How he got the nickname "Chimney" has never been revealed.


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* BotheringByTheBook: Few things are as unwelcome at the 118 as the sight of Buck with a clipboard in his hand.
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* HasTwoMommies: Played straight and invoked regarding her father Michael and stepfather Bobby. Technically she'd also get a third when Michael gets engaged to David. After Bobby rescues her from a burning 911 center and has to be taken by the EMTs, May demands to ride with because Bobby is her father. Bobby tells her she doesn't have to lie, to which May replies, "I have two fathers and you are one of them".

Added: 258

Changed: 57

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* BenevolentBoss: She's the reason Josh became a 911 operator after she helped save his life in an emergency. When she ends up in the hospital after being deliberately hit by a car, the dispatchers give her a round of applause once she returns to the Center.



%%* TheCaretaker: Is this to her mother.

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%%* * TheCaretaker: Is Was this along with Carla to her mother.mother diagnosed with Alzheimer's disease.
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** Absolutely do NOT read, touch, or even ask about his book of names. Buck learned this the hard way.
** It's not seen after 1X05, but Bobby absolutely ''loathes'' buildings that aren't up to code or built poorly, mostly because it's the reason his family died.

to:

** Absolutely do NOT read, touch, or even ask about his book of names. Buck learned this the hard way.
way. Averted when Bobby decides to discard it moments before heading off to Athena's date.
** It's not Only seen after 1X05, but in 1X05 where Bobby absolutely ''loathes'' buildings that aren't up to code or built poorly, mostly because it's the reason his family died.died the same way.



* ExperiencedProtagonist: Has had a very long career as a firefighter.

to:

* ExperiencedProtagonist: Has had a very long career as a firefighter.firefighter of over 30 years.



* ILetGwenStacyDie: He and his best friend Kevin joined the fire department together. Kevin dies saving a pregnant woman during a fire with Chimney standing a few feet away. Chimney is traumatized and feels SurvivorGuilt because he could have done what Kevin did, but hesitated so Kevin died instead of him.

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* ILetGwenStacyDie: He and his best friend Kevin joined the fire department together. Kevin dies saving a pregnant woman during a fire with Chimney standing a few feet away. Chimney is traumatized and feels SurvivorGuilt because he could have done what Kevin did, so, but hesitated so and Kevin died instead of for him.



* JumpedAtTheCall: When the karaoke bar he worked at caught fire, Chim snapped into action, evacuating the building and putting out a woman on fire. He applied to the LAFD before he even went home.

to:

* JumpedAtTheCall: When the karaoke bar he worked at caught fire, Chim he snapped into action, evacuating the building and putting out a woman on fire. He applied to the LAFD before he even went home.



* AgeGapRomance: Has one with Abby in the first season. She’s sixteen years older than he is, but they make it work for a while.

to:

* AgeGapRomance: Has one with Abby in the first season. She’s sixteen years older than he is, but they make it work for a while.while [[spoiler:until Abby leaves.]]



* HeroicBSOD: After he loses his first patient in the second episode of the first season. It takes a bit of prodding from Bobby to pull him out of it.

to:

* HeroicBSOD: After he loses his first patient victim in the second episode of the first season. It takes a bit of prodding from Bobby to pull him out of it.



* WalkingTransplant: [[spoiler:It's revealed in ''Buck Begins'' that his parents gave birth to him so that they could find a suitable bone marrow donor for their other son Daniel who suffered from leukemia. Sadly Daniel died anyway.]]

to:

* WalkingTransplant: [[spoiler:It's revealed in ''Buck Begins'' that his parents gave birth to him so that they could find a suitable bone marrow donor for their other son Daniel who suffered from leukemia. Sadly Daniel died anyway.anyway, and Maddie was prohibited from ever telling Buck this until later on.]]



* CombatMedic: He served as one, prior to leaving the military.

to:

* CombatMedic: He served as one, one prior to leaving the military.

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* AffectionateNickname: Maddie calls him "Howie."

to:

* AffectionateNickname: Maddie calls Those who know him for a long time call him "Howie."


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* TheMatchMaker: He's the one who sets Karen and Hen on their first date.
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I feel that's misuse.


* AssholeVictim: While she's basically a bully to May, she doesn't deserve[[spoiler: getting her heart stopped by a paramedic with [[EngineeredHeroics hero complex]] and then failed to be resuscitated]].
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* WhyDidItHaveToBeSnakes: ExactlyWhatItSaysOnTheTin. Chimney is terrified of snakes due to having been traumatized from watching a scene from Film/ConanTheBarbarian.

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* WhyDidItHaveToBeSnakes: ExactlyWhatItSaysOnTheTin. Chimney is terrified of snakes due to having been traumatized from watching a scene from Film/ConanTheBarbarian.Film/ConanTheBarbarian1982.
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* HeroismAddict: The exposure he got for being a child hero turns him into this. He administers drugs to stable patients to induce cardiac arrest and then performs resuscitation so that he can get the praise. The reason it goes unnoticed for so long is because 1) The drugs he administers are drugs that do help patients with cardiac arrest (despite the lack of cardiac arrest symptoms and dose detail given on the report) and 2) He moves from firehouses to firehouses to cover his tracks.

to:

* HeroismAddict: EngineeredHeroics: The exposure he got for being a child hero turns him into this. He administers drugs to stable patients to induce cardiac arrest and then performs resuscitation so that he can get the praise. The reason it goes unnoticed for so long is because 1) The drugs he administers are drugs that do help patients with cardiac arrest (despite the lack of cardiac arrest symptoms and dose detail given on the report) and 2) He moves from firehouses to firehouses to cover his tracks.



* AssholeVictim: While she's basically a bully to May, she doesn't deserve[[spoiler: getting her heart stopped by a paramedic with [[HeroismAddict hero complex]] and then failed to be resuscitated]].

to:

* AssholeVictim: While she's basically a bully to May, she doesn't deserve[[spoiler: getting her heart stopped by a paramedic with [[HeroismAddict [[EngineeredHeroics hero complex]] and then failed to be resuscitated]].

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Hiding characters with no tropes. Removed "The Childless", which is not a trope


----



[[folder:Lena Bosko]]
!!Lena Bosko
[[quoteright:350:https://static.tvtropes.org/pmwiki/pub/images/lena_bosko.jpg]]
!!! '''Profession:''' Firefighter
!!! '''Played By:''' Creator/RondaRousey
!!! '''Appearances:''' ''Series/NineOneOne''

Lena Bosko is a firefighter with Station 136 with the Los Angeles Fire Department. She was recently temporarily assigned to Station 118 after her team was injured during the tsunami.

to:

[[folder:Lena %%[[folder:Lena Bosko]]
!!Lena %%!!Lena Bosko
[[quoteright:350:https://static.%%[[quoteright:350:https://static.tvtropes.org/pmwiki/pub/images/lena_bosko.jpg]]
!!! %%!!! '''Profession:''' Firefighter
!!! %%!!! '''Played By:''' Creator/RondaRousey
!!! %%!!! '''Appearances:''' ''Series/NineOneOne''

Lena %%Lena Bosko is a firefighter with Station 136 with the Los Angeles Fire Department. She was recently temporarily assigned to Station 118 after her team was injured during the tsunami.tsunami.
%%----
%%[[/folder]]

%%[[folder:Captain Vincent Gerrard]]
%%!!Captain Vincent Gerrard
%%!!!'''Profession:''' Firefighter
%%!!!'''Played By:''' Creator/BrianThompson
%%!!!'''Appearances''' ''Series/NineOneOne''

%%The previous LAFD captain, who was transferred out for his sexist behavior towards Hen.
%%----
%%[[/folder]]

%%[[folder:Tommy Kinard]]
%%!!Tommy Kinard
%%!!! '''Profession:''' Firefighter
%%!!! '''Played By:''' Creator/LouFerrignoJr
%%!!! '''Appearances:''' ''Series/NineOneOne''

%%A firefighter who worked at the station prior to the series.
%%----
%%[[/folder]]

[[folder:Jonah Greenway '''*SPOILER ALERT*''']]
!! Jonah Greenway
!!! '''Profession:''' [=Firefighter/Paramedic=] (former)
!!! '''Played By:''' Creator/BryceDurfee
!!! ''' Appearances:''' ''Series/NineOneOne''
A paramedic brought in by Bobby as temporarily replacement for Chimney when he goes to look for Maddie at the second half of Season 5. Hen dislikes him solely because she thinks he's permanently replacing her best friend. It's revealed later that his heroic act of saving a school bus driver suffering from a heart attack makes him thirsty for glory that turns him into trying to recreate the situation as an adult, the reason he becomes a paramedic.



*

to:

* CreepyChild: The beginning of his flashback shows him [[NightmareFuelColoringBook drawing a man beheaded by guillotine]] and rambles to a girl who asks him about the drawing how cool the execution method is.
* AGodAmI: The thrill of saving the bus driver twists into this, as he demonstrates by stopping Chimney's heart and then use defibrilation on him ''TWICE''.
* HeroismAddict: The exposure he got for being a child hero turns him into this. He administers drugs to stable patients to induce cardiac arrest and then performs resuscitation so that he can get the praise. The reason it goes unnoticed for so long is because 1) The drugs he administers are drugs that do help patients with cardiac arrest (despite the lack of cardiac arrest symptoms and dose detail given on the report) and 2) He moves from firehouses to firehouses to cover his tracks.
* HeyYou: Hen calls him "Monday" because she always finds different people replacing Chimney every Monday, but Jonah unfortunately sticks around so he gets the nickname instead.
* IHaveYourWife: Hen initially thought the reason he called her in Hero Complex was because he planned on invoking this. Turns out he's kidnapping Chimney.
* LackOfEmpathy: His response to Claudette's death lacks remorse and regret for not being able to save her, instead saying "I usually save them." This makes Hen suspicious, thinking that Jonah did something to Claudette before her death. She's right.
* ShoutOut: His character arc is most likely inspired from [[https://en.wikipedia.org/wiki/Niels_H%C3%B6gel Niels Högel]], a former nurse who killed hundreds of people with similar modus operandi.
* WalkingSpoiler: A good chunk of his character is him having a hero complex, so tough luck avoiding it.



[[folder:Captain Vincent Gerrard]]
!!Captain Vincent Gerrard
!!!'''Profession:''' Firefighter
!!!'''Played By:''' Creator/BrianThompson
!!!'''Appearances''' ''Series/NineOneOne''

The previous LAFD captain, who was transferred out for his sexist behavior towards Hen.

to:

[[folder:Captain Vincent Gerrard]]
!!Captain Vincent Gerrard
!!!'''Profession:''' Firefighter
!!!'''Played
!LAPD
[[folder:Police Sergeant Athena Grant]]
!!Police Sergeant Athena Grant
[[quoteright:350:https://static.tvtropes.org/pmwiki/pub/images/athena_grant.png]]
!!! '''Profession:''' Police Sergeant
!!! '''Played
By:''' Creator/BrianThompson
!!!'''Appearances''' ''Series/NineOneOne''

The previous LAFD captain, who was transferred
Creator/AngelaBassett
!!! ''' Appearances:''' ''Series/NineOneOne'', ''Series/NineOneOneLoneStar''
An LAPD Sergeant trying to figure
out what's best for his sexist behavior towards Hen.her family after her husband reveals he's gay.



* AmicableExes: Divorced her husband of 14 years in "Karma's a Bitch", but her and her ex-husband Michael become this almost immediately after their divorce. Michael encourages her relationship with Bobby, and Athena grows to like Michael's boyfriend Glen, bonding with him over dinner. Seasons later Michael wants to propose to his boyfriend David, Athena gives him her blessing and helps him pick out a suit for the occasion.
* TheBeard: She is unknowingly this for her husband. She had an inkling he might have been gay but dismissed the thought because she loved him and wanted to have children.
* DeadpanSnarker: How she handles her job as a cop, and often has to deal with stupid people.
* IncompatibleOrientation: The reason she and Micheal got a divorce. He was gay.
* KinkyCuffs: It seems like she finds enjoyment in playing with handcuffs in bed.
** In season 1, Athena and her new lover tried to play this with the bedposts...only to accidentally cuff them both. Athena has to secretly call Abby to call Hen ("911 is the only number I know!") to get the key to her handcuffs within her reach because she wants to ''continue''
** In Season 5, she takes out her handcuffs in front of Bobby during dinner together to subtly suggest they use them in bed.
* MamaBear: She won't tolerate anyone hurting her family, and is willing to use her authority as a police officer to protect them.
* MeaningfulName: She absolutely fits her namesake, the Greek goddess of Wisdom and War.
** Invoked when Hen warns Bobby about Athena's mother.
* MissingChild: A missing childhood friend that comes up time to time again throughout the show becomes Athena's primary motivation in becoming a police officer. This particularly incident finally gets solved in ''The Devil You Know''.
* OfficialCouple: With Bobby, as of "Under Pressure" they have been dating for 4 months. As of "This Life We Choose" they get married.
%%* ReasonableAuthorityFigure:
* RelationshipUpgrade:
** Her and Bobby become an item in “A Whole New You”.
** They then get married in “This Life We Choose”.
* SecretRelationship: Tries to make her relationship with Bobby this because she feels ashamed of her failed marriage and the stigma that comes with it and dating again in 2x01. Michael talks her out of it and she finally is willing to make the relationship public at the end of the episode.
* ShipTease: Between her and Bobby. It becomes real starting from "Under Pressure"



[[folder:Tommy Kinard]]
!!Tommy Kinard
!!! '''Profession:''' Firefighter
!!! '''Played By:''' Creator/LouFerrignoJr

to:

[[folder:Tommy Kinard]]
!!Tommy Kinard
[[folder:Captain Elaine Maynard]]
!!Captain Elaine Maynard
!!! '''Profession:''' Firefighter
Police Captain
!!! '''Played By:''' Creator/LouFerrignoJrCreator/ClaudiaChristian




A firefighter who worked at the station prior to the series.

to:

\nA firefighter who worked at the station prior to the series.Athena's direct superior.



* ReasonableAuthorityFigure: She recognizes Athena is a good cop and can sympathize with the latter's motivations behind some of their actions and decisions that end up saving the day, but will still delve out appropriate punishments when those actions and decisions break protocol or are out of line.



[[folder:Jonah Greenway '''*SPOILER ALERT*''']]
!! Jonah Greenway
!!! '''Profession:''' [=Firefighter/Paramedic=] (former)
!!! '''Played By:''' Creator/BryceDurfee

to:

[[folder:Jonah Greenway '''*SPOILER ALERT*''']]
%%[[folder:Detective Rick Romero]]
%%!!Detective Rick Romero
%%!!! '''Profession:''' Detective
%%!!! '''Played By:''' Creator/DannyNucci
%%!!! '''Appearances:''' ''Series/NineOneOne''
%%[[/folder]]

%%[[folder:Detective Lou Ransone]]
%%!!Detective Lou Ransone
%%!!! '''Profession:''' Detective
%%!!! '''Played By:''' Creator/SashaRoiz
%%!!! '''Appearances:''' ''Series/NineOneOne''
%%[[/folder]]

!911 Operators
!! Jonah Greenway
Current Operators
[[folder:Maddie Buckley]]
!!Maddie Buckley
[[quoteright:350:https://static.tvtropes.org/pmwiki/pub/images/maddie_buckley.jpg]]
!!! '''Profession:''' [=Firefighter/Paramedic=] (former)
911 Operator
!!! '''Played By:''' Creator/BryceDurfeeCreator/JenniferLoveHewitt



A paramedic brought in by Bobby as temporarily replacement for Chimney when he goes to look for Maddie at the second half of Season 5. Hen dislikes him solely because she thinks he's permanently replacing her best friend. It's revealed later that his heroic act of saving a school bus driver suffering from a heart attack makes him thirsty for glory that turns him into trying to recreate the situation as an adult, the reason he becomes a paramedic.

to:

A paramedic brought in by Bobby 911 operator as temporarily replacement for Chimney when he goes to look for Maddie at the second half of Season 5. Hen dislikes him solely because she thinks he's permanently replacing her best friend. It's revealed 2. Buck's older sister and later that his heroic act of saving a school bus driver suffering from a heart attack makes him thirsty for glory that turns him into trying to recreate the situation as an adult, the reason he becomes a paramedic.Chimney's girlfriend.



* AGodAmI: The thrill of saving the bus driver twists into this, as he demonstrates by stopping Chimney's heart and then use defibrilation on him ''TWICE''.
* CreepyChild: The beginning of his flashback shows him [[NighmareFuelColoringBook drawing a man beheaded by guillotine]] and rambles to a girl who asks him about the drawing how cool the execution method is.
* HeroismAddict: The exposure he got for being a child hero turns him into this. He administers drugs to stable patients to induce cardiac arrest and then performs resuscitation so that he can get the praise. The reason it goes unnoticed for so long is because 1) The drugs he administers are drugs that do help patients with cardiac arrest (despite the lack of cardiac arrest symptoms and dose detail given on the report) and 2) He moves from firehouses to firehouses to cover his tracks.
* HeyYou: Hen calls him "Monday" because she always finds different people replacing Chimney every Monday, but Jonah unfortunately sticks around so he gets the nickname instead.
* IHaveYourWife: Hen initially thought the reason he called her in Hero Complex was because he planned on invoking this. Turns out he's kidnapping Chimney.
* LackOfEmpathy: His response to Claudette's death lacks remorse and regret for not being able to save her, instead saying "I usually save them." This makes Hen suspicious, thinking that Jonah did something to Claudette before her death. She's right.
* ShoutOut: His character arc is most likely inspired from [[https://en.wikipedia.org/wiki/Niels_H%C3%B6gel Niels Högel]], a former nurse who killed hundreds of people with similar modus operandi.
* WalkingSpoiler: A good chunk of his character is him having a hero complex, so tough luck avoiding it.

to:

* AGodAmI: The thrill of saving the bus driver twists into this, as he demonstrates by stopping Chimney's heart and then use defibrilation %%* AngerBornOfWorry:
%%* BigSisterInstinct: To Buck
on him ''TWICE''.multiple occasions.
* CreepyChild: The beginning of his flashback shows him [[NighmareFuelColoringBook drawing a man beheaded by guillotine]] and rambles to a girl CoolBigSis: To Buck who asks him about looks up to her.
* DarkAndTroubledPast: Was married to an abusive husband who would go violent on her, even for
the drawing how cool the execution method is.
* HeroismAddict: The exposure he got for being a child hero turns him into this. He administers drugs to stable patients to induce cardiac arrest and then performs resuscitation so that he can get the praise. The reason it goes unnoticed for so long is because 1) The drugs he administers are drugs that do help patients with cardiac arrest (despite the lack of cardiac arrest symptoms and dose detail given on the report) and 2) He moves from firehouses to firehouses to cover his tracks.
* HeyYou: Hen calls him "Monday" because
slightest mistakes she always finds different people replacing Chimney every Monday, but Jonah unfortunately sticks around so he gets the nickname instead.makes.
* IHaveYourWife: Hen initially thought the reason he called TheDogBitesBack: [[spoiler:After living in fear of Doug, her in Hero Complex was because he planned on invoking this. Turns out he's kidnapping Chimney.
* LackOfEmpathy: His response to Claudette's death lacks remorse
abusive ex-husband, for so long, she decides she's had enough of his violence, and regret for not being able fights back against him upon getting kidnapped to save her, instead saying "I usually save them." This makes Hen suspicious, thinking that Jonah did something to Claudette before be killed. It culminates with her death. She's right.''killing him''.]]
* DomesticAbuse: She moved to LA to get away from her abusive husband, who had promised to kill her when she left him.

* ShoutOut: His character arc is most likely inspired from [[https://en.wikipedia.org/wiki/Niels_H%C3%B6gel Niels Högel]], HospitalHottie: She was a former nurse who killed hundreds before moving to LA.
* ProperlyParanoid: She is utterly ''terrified'' that her husband will break into her new apartment and kill her to the point she can't sleep some nights. He found out where she was living in “Merry Ex-Mas”.
* PutOnABus: [[spoiler:Suffering from post-partum depression and after a scare that briefly endangers her daughter's life, she takes off and disappears out
of fear she's a danger to their daughter. (RealLifeWritesThePlot as a set up for a pregnant Jennifer Love Hewitt's maternity leave)]]
* RelationshipUpgrade: Her and Chimney get together in late season two. She ends up pregnant in Season 3, giving birth in Season 4.
* SexWithTheEx: She sleeps with [[spoiler:Chimney]] in ''Let The Games Begin'' after a movie marathon session.
* ShipTease: She has a crush on Chimney, as shown in “Dosed”. They eventually become an official couple.
* ShrinkingViolet: She is a trained nurse, but didn't want to work with
people when she came to LA. Somewhat justified, since she doesn't want to deal with similar modus operandi.
* WalkingSpoiler: A good chunk
the possibility of his character is him having a hero complex, so tough luck avoiding it. running into her abusive husband.



!LAPD
[[folder:Police Sergeant Athena Grant]]
!!Police Sergeant Athena Grant
[[quoteright:350:https://static.tvtropes.org/pmwiki/pub/images/athena_grant.png]]
!!! '''Profession:''' Police Sergeant
!!! '''Played By:''' Creator/AngelaBassett
!!! ''' Appearances:''' ''Series/NineOneOne'', ''Series/NineOneOneLoneStar''
An LAPD Sergeant trying to figure out what's best for her family after her husband reveals he's gay.

to:

!LAPD
[[folder:Police Sergeant Athena Grant]]
!!Police Sergeant Athena Grant
[[quoteright:350:https://static.tvtropes.org/pmwiki/pub/images/athena_grant.png]]
[[folder:Josh Russo]]
!!Josh Russo
!!! '''Profession:''' Police Sergeant
911 Operator
!!! '''Played By:''' Creator/AngelaBassett
Creator/BryanSafi
!!! ''' Appearances:''' ''Series/NineOneOne'', ''Series/NineOneOneLoneStar''
An LAPD Sergeant trying to figure out what's best for her family after her husband reveals he's gay.
''Series/NineOneOne''



* AmicableExes: Divorced her husband of 14 years in "Karma's a Bitch", but her and her ex-husband Michael become this almost immediately after their divorce. Michael encourages her relationship with Bobby, and Athena grows to like Michael's boyfriend Glen, bonding with him over dinner. Seasons later Michael wants to propose to his boyfriend David, Athena gives him her blessing and helps him pick out a suit for the occasion.
* TheBeard: She is unknowingly this for her husband. She had an inkling he might have been gay but dismissed the thought because she loved him and wanted to have children.
* DeadpanSnarker: How she handles her job as a cop, and often has to deal with stupid people.
* IncompatibleOrientation: The reason she and Micheal got a divorce. He was gay.
* KinkyCuffs: It seems like she finds enjoyment in playing with handcuffs in bed.
** In season 1, Athena and her new lover tried to play this with the bedposts...only to accidentally cuff them both. Athena has to secretly call Abby to call Hen ("911 is the only number I know!") to get the key to her handcuffs within her reach because she wants to ''continue''
** In Season 5, she takes out her handcuffs in front of Bobby during dinner together to subtly suggest they use them in bed.
* MamaBear: She won't tolerate anyone hurting her family, and is willing to use her authority as a police officer to protect them.
* MeaningfulName: She absolutely fits her namesake, the Greek goddess of Wisdom and War.
** Invoked when Hen warns Bobby about Athena's mother.
* MissingChild: A missing childhood friend that comes up time to time again throughout the show becomes Athena's primary motivation in becoming a police officer. This particularly incident finally gets solved in ''The Devil You Know''.
* OfficialCouple: With Bobby, as of "Under Pressure" they have been dating for 4 months. As of "This Life We Choose" they get married.
* ReasonableAuthorityFigure:
* RelationshipUpgrade:
** Her and Bobby become an item in “A Whole New You”.
** They then get married in “This Life We Choose”.
* SecretRelationship: Tries to make her relationship with Bobby this because she feels ashamed of her failed marriage and the stigma that comes with it and dating again in 2x01. Michael talks her out of it and she finally is willing to make the relationship public at the end of the episode.
* ShipTease: Between her and Bobby. It becomes real starting from "Under Pressure"

to:

* AmicableExes: Divorced her husband of 14 years in "Karma's a Bitch", but her and her ex-husband Michael become this almost immediately after their divorce. Michael encourages her relationship with Bobby, and Athena grows to like Michael's boyfriend Glen, bonding with him over dinner. Seasons later Michael wants to propose to his boyfriend David, Athena gives him her blessing and helps him pick out a suit for BigBrotherInstinct: Towards May when she begins working at the occasion.
* TheBeard: She is unknowingly this for her husband. She had an inkling he might have been gay but dismissed the thought because she loved him and wanted to have children.
* DeadpanSnarker: How she handles her job as a cop, and often has to deal with stupid people.
* IncompatibleOrientation: The reason she and Micheal got a divorce. He was gay.
* KinkyCuffs: It seems like she finds enjoyment in playing with handcuffs in bed.
call center.
** In season 1, Athena * CharacterizationMarchesOn: He's rather blunt and her new lover tried to play this with the bedposts...only to accidentally cuff them both. Athena has to secretly call Abby to call Hen ("911 is the only number I know!") to get the key to her handcuffs within her reach because she wants to ''continue''
** In Season 5, she takes out her handcuffs
standoffish in front of Bobby during dinner together to subtly suggest they use them in bed.
* MamaBear: She won't tolerate anyone hurting her family, and is willing to use her authority
his first appearance, but as a police officer to protect them.
* MeaningfulName: She absolutely fits her namesake, the Greek goddess of Wisdom and War.
** Invoked when Hen warns Bobby about Athena's mother.
* MissingChild: A missing childhood friend that comes up time to time again throughout the show becomes Athena's primary motivation in becoming a police officer. This particularly incident finally
he gets solved in ''The Devil You Know''.
* OfficialCouple: With Bobby, as of "Under Pressure" they have been dating for 4 months. As of "This Life We Choose" they get married.
* ReasonableAuthorityFigure:
* RelationshipUpgrade:
** Her
more screentime he's shown to be compassionate and Bobby become an item in “A Whole New You”.
** They then get married in “This Life We Choose”.
* SecretRelationship: Tries
good-hearted. He also begins to make her relationship with Bobby this because she feels ashamed of her failed marriage and the stigma that comes with it and dating again in 2x01. Michael talks her out of it and she finally is willing to make the relationship public at the end of the episode.
take on more leadership roles.
* ShipTease: Between her and Bobby. It becomes real starting from "Under Pressure"GayBestFriend: To Maddie.



[[folder:Captain Elaine Maynard]]
!!Captain Elaine Maynard
!!! '''Profession:''' Police Captain
!!! '''Played By:''' Creator/ClaudiaChristian
!!! '''Appearances:''' ''Series/NineOneOne''
Athena's direct superior.

to:

[[folder:Captain Elaine Maynard]]
!!Captain Elaine Maynard
!!! '''Profession:''' Police Captain
[[folder:Sue Blevins]]
!! Sue Blevins
!!! '''Played By:''' Creator/ClaudiaChristian
Debra Chistofferson
!!! '''Appearances:''' ''' Appearances:''' ''Series/NineOneOne''
Athena's direct superior.911 Operator Supervisor at the Los Angeles Service Center and boss to Abby Clark (formerly), Maddie, Josh, and May.



* ReasonableAuthorityFigure: She recognizes Athena is a good cop and can sympathize with the latter's motivations behind some of their actions and decisions that end up saving the day, but will still delve out appropriate punishments when those actions and decisions break protocol or are out of line.

----

to:

* OhCrap: Her expression turns to one of pure horror when she realizes that in the chaos of [[spoiler: Dispatch catching fire]], she completely forgot [[spoiler: that May and Claudette were still in the building]].
* ReasonableAuthorityFigure: She recognizes Athena Like most of the other characters in positions of authority, Sue is a good cop and can sympathize able to empathise with the latter's motivations behind some of their actions and decisions that end up saving the day, dispatchers but will still delve out appropriate punishments when those actions also lay down the law if they overstep their boundaries.
* TeamMom: Is very much considered a mother figure by the other dispatchers
and decisions break protocol or are out in turn, she will not hesitate to intervene if one of line.

----
her own is in trouble.



[[folder:Detective Rick Romero]]
!!Detective Rick Romero
!!! '''Profession:''' Detective
!!! '''Played By:''' Creator/DannyNucci
!!! '''Appearances:''' ''Series/NineOneOne''

to:

[[folder:Detective Rick Romero]]
!!Detective Rick Romero
!! Former Operators
[[folder:Abigail “Abby” Clark]]
!!Abigail “Abby” Clark
[[quoteright:350:https://static.tvtropes.org/pmwiki/pub/images/abigail_clark.png]]
!!! '''Profession:''' Detective
911 Operator
!!! '''Played By:''' Creator/DannyNucci
Creator/ConnieBritton
!!! '''Appearances:''' ''' Appearances:''' ''Series/NineOneOne''
911 operator of Season 1. A 42 year old woman trying to take care of her mother. She later befriends and starts dating Buck after he helps in a call during the Pilot.
----
* AgeGapRomance: Has one with Buck in the first season. She’s sixteen years older than he is, but for a while they made it work.
%%* TheCaretaker: Is this to her mother.
* DeadpanSnarker: Has her moments, like this comment after her first date with Buck went wrong when he started choking on bread:
--> '''Abby''': It was all going great till I had to cut a hole in his throat.
* TheDutifulSon: She takes care of her Alzheimer's-stricken mother at the expense of herself.
* PutOnABus: Leaves for Europe at the end of Season 1, following her mother's death.
** TheBusCameBack: Returns at the end of Season 3 with a new fiancé, and manages to get closure with Buck.



[[folder:Detective Lou Ransone]]
!!Detective Lou Ransone
!!! '''Profession:''' Detective
!!! '''Played By:''' Creator/SashaRoiz
!!! '''Appearances:''' ''Series/NineOneOne''

[[/folder]]

!911 Operators
!! Current Operators
[[folder:Maddie Buckley]]
!!Maddie Buckley
[[quoteright:350:https://static.tvtropes.org/pmwiki/pub/images/maddie_buckley.jpg]]

to:

[[folder:Detective Lou Ransone]]
!!Detective Lou Ransone
!!! '''Profession:''' Detective
!!! '''Played By:''' Creator/SashaRoiz
!!! '''Appearances:''' ''Series/NineOneOne''

[[/folder]]

!911 Operators
!! Current Operators
[[folder:Maddie Buckley]]
!!Maddie Buckley
[[folder:Gloria Wagner]]
!!Gloria Wagner
[[quoteright:350:https://static.tvtropes.org/pmwiki/pub/images/maddie_buckley.jpg]] org/pmwiki/pub/images/gloria_wagner.png]]



!!! '''Played By:''' Creator/JenniferLoveHewitt

to:

!!! '''Played By:''' Creator/JenniferLoveHewittCreator/ChristineEstabrook



A 911 operator as of Season 2. Buck's older sister and later Chimney's girlfriend.

to:

A 911 operator as of Season 2. Buck's older sister and later Chimney's girlfriend.that takes Maddie under her wing, when she first arrives.



* AngerBornofWorry:
* BigSisterInstinct: To Buck on multiple occasions.
* CoolBigSis: To Buck who looks up to her.
* DarkAndTroubledPast: Was married to an abusive husband who would go violent on her, even for the slightest mistakes she makes.
* TheDogBitesBack: [[spoiler:After living in fear of Doug, her abusive ex-husband, for so long, she decides she's had enough of his violence, and fights back against him upon getting kidnapped to be killed. It culminates with her ''killing him''.]]
* DomesticAbuse: She moved to LA to get away from her abusive husband, who had promised to kill her when she left him.
* HospitalHottie: She was a nurse before moving to LA.
* ProperlyParanoid: She is utterly ''terrified'' that her husband will break into her new apartment and kill her to the point she can't sleep some nights. He found out where she was living in “Merry Ex-Mas”.
* PutOnABus: [[spoiler:Suffering from post-partum depression and after a scare that briefly endangers her daughter's life, she takes off and disappears out of fear she's a danger to their daughter. (RealLifeWritesThePlot as a set up for a pregnant Jennifer Love Hewitt's maternity leave)]]
* RelationshipUpgrade: Her and Chimney get together in late season two. She ends up pregnant in Season 3, giving birth in Season 4.
* SexWithTheEx: She sleeps with [[spoiler:Chimney]] in ''Let The Games Begin'' after a movie marathon session.
* ShipTease: She has a crush on Chimney, as shown in “Dosed”. They eventually become an official couple.
* ShrinkingViolet: She is a trained nurse, but didn't want to work with people when she came to LA. Somewhat justified, since she doesn't want to deal with the possibility of running into her abusive husband.

to:

* AngerBornofWorry:
* BigSisterInstinct: To Buck on multiple occasions.
* CoolBigSis: To Buck
BeneathTheMask: Gloria puts out a friendly and welcoming front, but underneath that she is a bitter old woman, who looks hangs up on people calling for help.
* BitchInSheepsClothing: Gloria seems
to her.
* DarkAndTroubledPast: Was married to an abusive husband who would go violent on her,
have it all figured out, and even offers Maddie a muffin when they meet. Then we see her slowly begin to reject call after call with rude, insensitive, and even racist remarks.
-->'''Gloria:''' If you were really going to jump, I doubt you'd be calling me.
* BrokenPedestal: She is this to Maddie. Maddie really thought that Gloria was someone to look up to, as she had been in the 911 operator job
for the slightest mistakes she makes.
* TheDogBitesBack: [[spoiler:After living in fear of Doug,
years and seemed to have it all figured out, but her abusive ex-husband, true colours are shown when her previous recorded calls are heard and Gloria is heard being rude, insensitive and even racist to people calling for so long, she decides help.
* FiringDay: Is fired in “Awful People” and could be facing jail time for interfering with emergency calls.
* JerkassWoobie: She's awful for hanging up on people, but it's incredibly difficult not to feel ''something'' when
she's had enough of his violence, and fights back against him upon stuck in her car after getting kidnapped into an accident and she's practically in tears because she thinks she's going to die. A testament to Christine Estabrook's acting.
* TheMentor: It looked like Gloria was going
to be killed. It culminates this for Maddie, showing her to balance the stress of their work with her ''killing him''.]]
* DomesticAbuse: She moved to LA to get away from her abusive husband, who had promised to kill her when she left him.
* HospitalHottie: She was a nurse before moving to LA.
* ProperlyParanoid: She is utterly ''terrified''
living life. But that is not the case by the end of the episode.
* OneShotCharacter: Averted, as she returns later in the season in "This Life We Choose".
* TragicVillain: She qualifies as this, as it's heavily implied that she ''was'' a good operator at one point. But that all changed eight months prior to "Awful People" when, on the same day
her husband will break into had served her new apartment and kill her to the point she can't sleep some nights. He found out where she was living in “Merry Ex-Mas”.
* PutOnABus: [[spoiler:Suffering from post-partum depression and after a scare that briefly endangers her daughter's life, she takes off and disappears out of fear she's a danger to their daughter. (RealLifeWritesThePlot as a set up for a pregnant Jennifer Love Hewitt's maternity leave)]]
* RelationshipUpgrade: Her and Chimney get together in late season two. She ends up pregnant in Season 3, giving birth in Season 4.
* SexWithTheEx: She sleeps
with [[spoiler:Chimney]] in ''Let The Games Begin'' after a movie marathon session.
* ShipTease: She has a crush on Chimney, as shown in “Dosed”. They eventually become an official couple.
* ShrinkingViolet: She is a trained nurse, but didn't want to work with people when
divorce papers, she came to LA. Somewhat justified, since she doesn't want had to deal with a very bad "dead-end call" (a 9-1-1 call in which the possibility of running into caller inevitably dies no matter what the operator does to help); in this case, the caller's workplace was being shot up by a disgruntled ex-client, and Gloria, upon hearing the gunshots getting closer and unable to face the inevitable, cut off the call. From then on, hanging up on callers just became easier and easier for her, until she was exposed by Maddie and fired. After this, she begin harassing Maddie nonstop with calls and texts, even manipulating a 9-1-1 from her abusive husband.call to Maddie, until while doing this, she ends up in a car accident. Believing that she is going to die, she confesses the reasons behind her decline, and is surprised and touched when Maddie not only sends help for her, but stays on the line to listen and be there for her, even in spite of her actions. This ultimately leads to her...
* TookALevelInKindness: By her second appearance in "This Life We Choose", it's revealed that she has taken a plea to avoid jail time, and she appears with along with many other callers that Maddie had helped in her time at the call center. Gloria reveals that by not hanging up on her following her accident despite Gloria previously harassing her over being fired, Maddie showed her how wrong she was to hang up on people, especially regarding the "dead-end calls", whom Gloria believed that there was nothing that could be done for. She admits that she now knows that there was something she could've done for them: listen to them and be there for them to the end, so that way they wouldn't have had to spend their last moments of life all alone.



[[folder:Josh Russo]]
!!Josh Russo

to:

[[folder:Josh Russo]]
!!Josh Russo
[[folder:Claudette Collins]]
!!Claudette Collins



!!! '''Played By:''' Creator/BryanSafi

to:

!!! '''Played By:''' Creator/BryanSafiCreator/VanessaAWilliams



A veteran 911 operator brought in as Maddie's temporary replacement.



* BigBrotherInstinct: Towards May when she begins working at the call center.
* CharacterizationMarchesOn: He's rather blunt and standoffish in his first appearance, but as he gets more screentime he's shown to be compassionate and good-hearted. He also begins to take on more leadership roles.
* GayBestFriend: To Maddie.

to:

* BigBrotherInstinct: Towards AssholeVictim: While she's basically a bully to May, she doesn't deserve[[spoiler: getting her heart stopped by a paramedic with [[HeroismAddict hero complex]] and then failed to be resuscitated]].
* EstablishingCharacterMoment: She doesn't wear dispatch uniform and then calls
May when "fetus" the moment she begins working at saw her, establishing her character as a bully superior who doesn't play by the call center.rules because she's great at her job.
* JerkassHasAPoint: She may be harsh toward May, but she can pinpoint where May's doubt toward her future career lies instantly.
-->'''Claudette''': Yeah, and because if you were sure you wanted to be a dispatcher for the rest of your life, you'd have already thrown that letter away.

* CharacterizationMarchesOn: He's rather blunt ToughLove: Her angle in being very tough on May is because she saw greatness in her that deserves a proper place to shine, but not the dispatch center.
* WeHardlyKnewYe: Other than her pyrophobia
and standoffish in his first appearance, but as he gets more screentime he's shown being a bully to be compassionate May, nothing else is really known about her. Lampshaded by May after [[spoiler:her funeral]] when she said Claudette has a life outside being an operator she doesn't know about and good-hearted. He also begins to take on more leadership roles.
* GayBestFriend: To Maddie.
a family who loves her.



[[folder:Sue Blevins]]
!! Sue Blevins
!!! '''Played By:''' Debra Chistofferson

to:

[[folder:Sue Blevins]]
!! Sue Blevins
[[folder:May Grant]]
!!May Grant
[[quoteright:350:https://static.tvtropes.org/pmwiki/pub/images/may_grant.png]]
!!! '''Played By:''' Debra Chistofferson Creator/CorinneMassiah



911 Operator Supervisor at the Los Angeles Service Center and boss to Abby Clark (formerly), Maddie, Josh, and May.

to:

911 Operator Supervisor May Grant is the daughter of Athena Grant and Michael Grant. As of ‘This Life We Choose’, she is also the stepdaughter of Bobby Nash. She joins the dispatch team on Season 4 as part of her gap year, but then quits at the Los Angeles Service Center and boss end of Season 5 when she chooses to Abby Clark (formerly), Maddie, Josh, and May.continue her college education.



* TheChildless: Considers the dispatchers to be her own kids - see TeamMom below.
* OhCrap: Her expression turns to one of pure horror when she realizes that in the chaos of [[spoiler: Dispatch catching fire]], she completely forgot [[spoiler: that May and Claudette were still in the building]].
* ReasonableAuthorityFigure: Like most of the other characters in positions of authority, Sue is able to empathise with the dispatchers but will also lay down the law if they overstep their boundaries.
* TeamMom: Is very much considered a mother figure by the other dispatchers and in turn, she will not hesitate to intervene if one of her own is in trouble.

[[/folder]]

!! Former Operators
[[folder:Abigail “Abby” Clark]]
!!Abigail “Abby” Clark
[[quoteright:350:https://static.tvtropes.org/pmwiki/pub/images/abigail_clark.png]]
!!! '''Profession:''' 911 Operator
!!! '''Played By:''' Creator/ConnieBritton
!!! ''' Appearances:''' ''Series/NineOneOne''
911 operator of Season 1. A 42 year old woman trying to take care of her mother. She later befriends and starts dating Buck after he helps in a call during the Pilot.
----
* AgeGapRomance: Has one with Buck in the first season. She’s sixteen years older than he is, but for a while they made it work.
* TheCaretaker: Is this to her mother.
* DeadpanSnarker: Has her moments, like this comment after her first date with Buck went wrong when he started choking on bread:
--> '''Abby''': It was all going great till I had to cut a hole in his throat.
* TheDutifulSon: She takes care of her Alzheimer's-stricken mother at the expense of herself.
* PutOnABus: Leaves for Europe at the end of Season 1, following her mother's death.
** TheBusCameBack: Returns at the end of Season 3 with a new fiancé, and manages to get closure with Buck.
[[/folder]]

[[folder:Gloria Wagner]]
!!Gloria Wagner
[[quoteright:350:https://static.tvtropes.org/pmwiki/pub/images/gloria_wagner.png]]
!!! '''Profession:''' 911 Operator
!!! '''Played By:''' Creator/ChristineEstabrook
!!! ''' Appearances:''' ''Series/NineOneOne''
A 911 operator that takes Maddie under her wing, when she first arrives.
----
* BeneathTheMask: Gloria puts out a friendly and welcoming front, but underneath that she is a bitter old woman, who hangs up on people calling for help.
* BitchInSheepsClothing: Gloria seems to have it all figured out, and even offers Maddie a muffin when they meet. Then we see her slowly begin to reject call after call with rude, insensitive, and even racist remarks.
-->'''Gloria:''' If you were really going to jump, I doubt you'd be calling me.
* BrokenPedestal: She is this to Maddie. Maddie really thought that Gloria was someone to look up to, as she had been in the 911 operator job for years and seemed to have it all figured out, but her true colours are shown when her previous recorded calls are heard and Gloria is heard being rude, insensitive and even racist to people calling for help.
* FiringDay: Is fired in “Awful People” and could be facing jail time for interfering with emergency calls.
* JerkassWoobie: She's awful for hanging up on people, but it's incredibly difficult not to feel ''something'' when she's stuck in her car after getting into an accident and she's practically in tears because she thinks she's going to die. A testament to Christine Estabrook's acting.
* OneShotCharacter: Averted, as she returns later in the season in "This Life We Choose".
* TheMentor: It looked like Gloria was going to be this for Maddie, showing her to balance the stress of their work with living life. But that is not the case by the end of the episode.
* TragicVillain: She qualifies as this, as it's heavily implied that she ''was'' a good operator at one point. But that all changed eight months prior to "Awful People" when, on the same day her husband had served her with divorce papers, she had to deal with a very bad "dead-end call" (a 9-1-1 call in which the caller inevitably dies no matter what the operator does to help); in this case, the caller's workplace was being shot up by a disgruntled ex-client, and Gloria, upon hearing the gunshots getting closer and unable to face the inevitable, cut off the call. From then on, hanging up on callers just became easier and easier for her, until she was exposed by Maddie and fired. After this, she begin harassing Maddie nonstop with calls and texts, even manipulating a 9-1-1 from her call to Maddie, until while doing this, she ends up in a car accident. Believing that she is going to die, she confesses the reasons behind her decline, and is surprised and touched when Maddie not only sends help for her, but stays on the line to listen and be there for her, even in spite of her actions. This ultimately leads to her...
* TookALevelInKindness: By her second appearance in "This Life We Choose", it's revealed that she has taken a plea to avoid jail time, and she appears with along with many other callers that Maddie had helped in her time at the call center. Gloria reveals that by not hanging up on her following her accident despite Gloria previously harassing her over being fired, Maddie showed her how wrong she was to hang up on people, especially regarding the "dead-end calls", whom Gloria believed that there was nothing that could be done for. She admits that she now knows that there was something she could've done for them: listen to them and be there for them to the end, so that way they wouldn't have had to spend their last moments of life all alone.
[[/folder]]
[[folder:Claudette Collins]]
!!Claudette Collins
!!! '''Profession:''' 911 Operator
!!! '''Played By:''' Creator/VanessaAWilliams
!!! ''' Appearances:''' ''Series/NineOneOne''
A veteran 911 operator brought in as Maddie's temporary replacement.
----
* AssholeVictim: While she's basically a bully to May, she doesn't deserve[[spoiler: getting her heart stopped by a paramedic with [[HeroismAddict hero complex]] and then failed to be resuscitated]].
* EstablishingCharacterMoment: She doesn't wear dispatch uniform and then calls May "fetus" the moment she saw her, establishing her character as a bully superior who doesn't play by the rules because she's great at her job.
* JerkassHasAPoint: She may be harsh toward May, but she can pinpoint where May's doubt toward her future career lies instantly.
-->'''Claudette''': Yeah, and because if you were sure you wanted to be a dispatcher for the rest of your life, you'd have already thrown that letter away.
* ToughLove: Her angle in being very tough on May is because she saw greatness in her that deserves a proper place to shine, but not the dispatch center.
* WeHardlyKnewYe: Other than her pyrophobia and being a bully to May, nothing else is really known about her. Lampshaded by May after [[spoiler:her funeral]] when she said Claudette has a life outside being an operator she doesn't know about and a family who loves her.
[[/folder]]

[[folder:May Grant]]
!!May Grant
[[quoteright:350:https://static.tvtropes.org/pmwiki/pub/images/may_grant.png]]
!!! '''Played By:''' Creator/CorinneMassiah
!!! ''' Appearances:''' ''Series/NineOneOne''
May Grant is the daughter of Athena Grant and Michael Grant. As of ‘This Life We Choose’, she is also the stepdaughter of Bobby Nash. She joins the dispatch team on Season 4 as part of her gap year, but then quits at the end of Season 5 when she chooses to continue her college education.
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* MissingChild: A missing childhood friend that comes up time to time again throughout the show becomes Athena's primary motivation in becoming a police officer. This particularly incident finally gets solved in ''The Devil You Know''.
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Reality Ensues is no longer a trope, and when it was, it wasn't about the show's reality ensuing


* RealityEnsues: Hen was appointed as the interim captain during her finals week on her third year of medical school on ''Let The Games Begin'' and she accepts the responsibility despite the hellish workload she's going to have to face. [[spoiler: Hen almost crashing her car due to heavy schedule, failing her neurology exam, and having to redo her second year serve as a wake-up call that she can't be both doctor and paramedic at the same time.]]

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