Thanks to Florence connecting the computers in the Ecosystems Unlimited compound to the commnet, the robots discover the security holes that the Robotic Safety Department put in their software to act as 'failsafes' — as Mr. Raibert finds out when he gets a message from them asking permission to initiate Failsafe "Armageddon". Raibert's reaction?
Raibert: [thinking] If I give the robots permission to patch themselves, we lose the ability to remotely get into their systems. My bosses are going to want those holes left open. They don't know who their friends and enemies are.
Raibert: [responding to the robot's requests] SEND: Patch the security holes.
Raibert: [thinking] My view? If you don't know who your friends are, you don't have any friends.