As District Manager Maya continues to observe the store, Jonah and Glenn come up with a plan to make Amy look like a tough store manager and to gain control and respect of the employees. Maya invites Amy to lunch, where she proceeds to tell Amy that she has a great chance to move up with Cloud 9, but not if she's sympathetic to the union movement. Meanwhile, Dina asks Mateo to help her out with a anti-shoplifter seminar. Also, Sandra gets some unexpected bonding time with Carol.
Tropes:
- Continuity Nod: Maya bonds over Amy because both of them were told to put on a Spanish accent to sell food, a reference to Amy's plot way back in episode three.
