These are what we call the 'YMMV items.' Things that some people find in this work. We call them 'your mileage might vary' because not everyone sees these things in the same way. This starts discussions in the trope lists, a thing we don't want. Please use the discussion page if you'd like to discuss any of these items.
How messed up is this guy? The people under him were trying to get him ousted from Umbrella for the sick stuff he was doing by reporting to corporate headquarters, and the game indicates Umbrellawould have done it. Or at the very least, Vincent took the threat of that happening seriously. This is the same group of people who gave Alfred Ashford his own private stock of prisoners to torture and execute and gave the position of Raccoon City Police Chief to a psychotic rapist.
Then the game actually starts, and heavy Amnesiac Dissonance kicks in... Vincent's not happy upon learning just who he is. Then it gets subverted when "Vincent" turns out to not actually be Vincent.
Hype Backlash: Amazingly, yes. When Survivor was first revealed via import information, magazines were crazy for it, touting it as a bold new step in the Resident Evil franchise. Then the game reached America, and lacking its GunCon compatibility to boot, and gamers were less than impressed.
Moral Event Horizon: Umbrella stamps their ticket across with this game. As one plot analysis puts it, "For every Tyrant that's created, a teenager died screaming."