These are what we call the 'YMMV items.' Things that some people find in this work. We call them 'your mileage might vary' because not everyone sees these things in the same way. This starts discussions in the trope lists, a thing we don't want. Please use the discussion page if you'd like to discuss any of these items.
Crowning Moment of Awesome: Dorothy visits and decides to take Sophia home with her against Sophia's wishes. When she belittles Rose and Blanche's opinions, Rose eventually reads Dorothy the riot act and tells her that Sophia has the right to make her own decisions and that she must respect them. Dorothy asks what'll happen if she doesn't and Rose hits her on the head with a newspaper.
Crowning Moment of Funny: Believe it or not, there are quite a few. The ones that come to mind easiest would be the two-parter in which Bea Arthur makes an appearance. The show felt...complete. Still, it wouldn't be fair to say that there were plenty of scenes that weren't hilarious with the other three ladies.
Rose is absolutely hilarious in episode 10...Sophia convinces two radio DJs (played by Harvey Korman and Tim Conway to play a pretty nasty trick on Rose...the trick is that Rose must answer three farm-related questions before one of the DJs drowns in a glass container filled with water. Sophia thinks it goes off without a hitch...until the DJ that Rose presumed she killed comes back as a ghost and tries to scare the hell out of Rose. Sophia thinks it's hilarious until she hears the gunshots go off in the closet the DJ chased Rose into. When Sophia asks Rose what she did, Rose exclaims "I sent him back to HELL where he belongs! Why?"
Tear Jerker: Undoubtedly when Dorothy leaves the hotel at the end of her guest episode...the ladies didn't seem to have time for a tearful goodbye this time. She's looking at Sophia, Rose, and Blanche while they're busying themselves working around the hotel, and it seems to hit her that they've moved on with their lives...and she realizes that she now must do the same.
It's pretty sad when Miles and Rose finally call it quits. Made even MORE upsetting by the fact that she watches the wedding between Miles and his new girlfriend (who has quite a bit in common with Rose, it would seem) as it takes place at the hotel.
Tad, the entire main plot about Blanche's relationship with her disabled older brother.
They Changed It, Now It Sucks: Many felt that the ladies buying a hotel was a little bit unbelievable...that coupled with Bea Arthur's absence left many fans feeling like the show was missing something.