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Special Tactical Force
Claude McGarren
The main protagonist of Crisis Zone and an element leader of the British anti-terrorist unit STF.
- Cool Helmet: He has one of these in the arcade version.
- Divergent Character Evolution: In the arcade version, he look none too different compared to his squadmates. In the PS2 version...
- Helmets Are Hardly Heroic: He does not wear a helmet in the PS2 version, unlike his teammates.
- Inconsistent Spelling: "Croad MacGalain" in the arcade version.
- Not Even Bothering with the Accent: Despite being a British man, he doesn't speak with a British-based accent.
- The Stoic: Stays amazingly stone-faced throughout almost both main and extra storylines. Oddly he only expressively emotes during the extra PS2-exclusive mission; showing surprise when first attacked by an invisibility-cloaked mecha, and then finally smiling when the URDA has been fully neutralized and all hostages have been rescued.
Commander Kessler
He appears in the PS2's Grassmarket storyline. It's only mentioned there that he leads the STF.
- The Voice: In cutscenes, only his voice is heard.
URDA
Edge
- Dual Boss: Along with Tiger.
- Flechette Storm: He spams his throwing knives all over the damn place.
- Lightning Bruiser: Fast, can easily tear off most of your lives with his knives, and like other bosses in the game has multiple lifebars.
- McNinja: He throws blades at Claude. And he's black. According to information provided by Namco, he would've been a good Ninjitsu student if he wasn't violent.
- Psycho Knife Nut: He throws lots and lots of knives during his boss fight.
Tiger
- David Versus Goliath: Goliath to Claude's David.
- Dual Boss: Along with Edge.
- Expy: To Buff Bryant from Time Crisis.
- Mighty Glacier: He's very slow especially in contrast to his partner Edge, but he's also very durable and can throw the many objects around the player to attack.
- Scary Black Man: He is a Black man in this game, and is one of the bosses.
- Taking You with Me / Pineapple Surprise: Upon his defeat, he uses the last bit of strength he had to unpin a grenade (via Pin-Pulling Teeth), intending to blow up the player. But the defeated Edge falls on him, causing his grenade to take out both of them.
Derrick Lynch
"I have been waiting for you, my STF friends. The atomic reactor is on overdrive. Soon London will be nothing more than a memory, and then my wrath shall spread! It won't matter for you...you'll instantly die here anyway!"
The original URDA leader in the Garland Square storyline. He attempts to destroy London by operating the nuclear reactor known as Geyser 1.
- Big Bad: Of the Garland Square storyline.
- Boring, but Practical: The first three bosses are, respectively: a heavily-armored tank, an assault helicopter, and a ninja-and-heavy-lifter duo. Lynch's schtick is simply a highly-accurate shotgun that fires off nonstop Crisis Sightings and having some of his best Mooks as backup.
- Disney Villain Death: Played straight when he was killed and fell down in Geyser 1.
- Expy: He deserves a Shout-Out to Maboo, minus his superpowers.
- Final Boss: Of Garland Square storyline.
- Flunky Boss: His boss fight is frequently punctuated with firefights against his lackeys, who have some of the highest Crisis Sighting rates of any group of enemies in the game; at one point six blue soldiers show up at once and, despite not wearing red, all come at you with Crisis Sightings immediately.
- Shotguns Are Just Better: He wields a 12-gauge in his battle with you.
- Shout-Out: He's named after one of the staff of Time Crisis II.
- Time-Limit Boss: Subverted despite being a Plot Point. You won't get a Nonstandard Game Over if the reactor timer runs to zero.
Jared Hunter
"I didn't think you could make it this far. But your luck has run out. I'm gonna settle this once and for all!"
The new leader of URDA in Grassmarket District storyline.
- Big Bad: Of Grassmarket District storyline.
- Disney Villain Death: Averted. He didn't die after he fell from the building, but he lands on the boat, trying to escape the pursuit.
- Final Boss: Of Grassmarket District storyline.
- Scary Black Man: Has to be to rule over the URDA remnants.
Others
Melissa Kessler
Melisa is the daughter of the Commander Kessler. She was kidnapped by the URDA in the Grassmarket District storyline.
- Defiant Captive: She may be a damsel in distress, but she does love taunting the Jared and how his terrorist scheme would fail.