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When Frollo holds baby Quasi over the well during 'Bells of Notre Dame', fully prepared to kill an infant. It's one of the most callous things a Disney villain has done - almost murdering a child purely due to dislike of their race.
Actually, I think he was doing it because he thought Baby!Quasi was an abomination before God because of what he looked like. Doesn't make it any less cruel what he's doing.
The fact that Frollo gave Quasi a name that means "half-formed" will in itself make you cry, if it doesn't make you boiling mad first. The guy is the epitome of Jerk Ass.
When Quasi thinks Esmeralda is dead, the look on his face is just so heartbreakingly sad.
The song at the end, with the line "Who is the monster and who is the man?" because it sums up the theme of the film, and causes you to flash back through the events of the story and appreciate Quasi's journey.
At the beginning, Quasi is all excited about going to the festival, but the second he bumps into Frollo, all joy is gone and he is scared and trembling. Quasimodo has to be the woobiest of all Disney heroes
During the opening of "Out There", Frollo curls his fist like his is threatening Quasimodo.
Try not to cry when Quasi finds out that Esmeralda loves Phoebus instead of him.
Especially when he rips the ace of hearts in half...
Topped off with the heartbreaking reprise of "Heaven's Light".
"I ask for nothing; I can get by. But I know so many less lucky than I..." Even after everything Esmeralda goes through—sexual harassment, imprisonment, persecution for her race—she still uses her prayer to ask God to help others, not herself, saying she'll be fine. That single line shows just how selfless she really is. And most people still only remember her as "the hot Disney girl".
True, most of Hellfire is Frollo singing about how much he blames Esmeralda for tempting him and how if she won't submit to him she'll burn aka he'll kill her - but after he throws her scarf on the fire, he murmurs "God have mercy on her," and his voice breaks as he whispers "God have mercy on me." He hates what's happening to him and knows it's wrong, but he can't see any way out. It's almost enough to make you feel sorry for him.