Location: Queens, New York
This supposed high-end steakhouse has been fizzling out since the death of one of the owner's brother (who happens to be the business' namesake).
Note: Restaurant was renamed PJ's Grill during production.
Tropes
- Downer Ending: The episode ended with the owners admitting they weren't up to the task of running a restaurant and subsequently selling it.
- Epic Fail: Gordon tried a practice renewed-service to see if they could get customers 'excited.' The very first table served—the first—has their food stone cold. Seeing the head chef's attitude, one wonders if he wasn't deliberately sabotaging service.
- Incompetence, Inc.: As one owner, Joe, constantly sat down at a bar to drink wine and watch television, the other owner, Madalyn, would be unnecessarily rude to customers that had complaints. At one point, she walks away from a customer, icily dismissing them.
- Smug Snake: Head Cheft Eric, who tries to blow over every complaint his way. Ramsay basically puts him in his place 9 times out of 10.
- While Rome Burns: Ramsay arranges a screening for the staff, to view what the word on the street is about their establishment. Several people have nothing good to say, especially about the food's quality. Eric, the head chef, is actually smiling and eating popcorn, treating it like a joke... despite the fact he should be the one most ashamed.
