Voiced by:Kristen Bell (Child Anna) Voiced by: Livvy Stubenrauch (speaking) and Katie Lopez (singing) (9-year old Anna) Voiced by: Agatha Lee Monn
The main protagonist of the film and the younger sister to Elsa.
Action Girl: Downplayed. She's shown to be able to hold her own well against a pack of wolves and an ice golem and can pack a mean punch when she wants to, but the story places more focus on her plucky aspects than her action ones.
Annoying Younger Sibling: Played for Laughs when she and Elsa were still kids. After the accident, Anna's relentless efforts to reach out to her older sister, who in turn continuously shrugs her off in order to to protect her, are depicted in a very heartbreaking way.
Badass in Distress: Saves herself from her curse as well as saving Elsa and stopping Hans all at the same time.
Badass Normal: She doesn't have any magical powers like Elsa, but is still more than capable of holding her own.
Badass Princess: This princess, who has been locked up in her home for 13 years, was able to help Kristoff take on a pack of wolves, stand up to an ice golem, and punch Hans in the face with enough force to knock him off a boat. Heck, she didn't even need a knight-in-shining-armor to finish the job.
Beware the Nice Ones: Gets angry enough at Marshmallow to throw a snowball at and provoke it. At the end, she punches Hans in the face so hard that he falls off a ship into the harbor.
Big Damn Heroes: Saves Elsa's life by taking a sword slash for her just as her body totally freezes, which counts as the act of true love that in turn saves her life.
Big "NO!": As she jumps in front of Elsa just as Hans is about to strike her with his sword.
Break the Cutie: Goes through a lot over the course of the film. If Elsa pushing her away and (accidentally) freezing her heart wasn't enough, Hans's reveal that he never truly loved her pushes her to the Despair Event Horizon.
Anna: Ooh, that's a rough business to be in right now!
Desperately Craves Affection: She grows up almost completely isolated from everyone except her parents and a few trusted servants, which leaves her starved for both attention and affection. She's so in need of both that she agrees to marry Hans on the day she meets him. This turns out to be an even worse idea than it already sounds.
Anna: This is awkward. I mean, not that you're awkward - we're-I'm awkward - you're gorgeous. ...Wait, what?
Didn't Think This Through: Not explicitly highlighted unlike her attitude towards romance, but the trait is there nonetheless; she clearly knows what she needs to do and does everything she can to do it, but doesn't necessarily think through all the actions on the way there. Case in point: she runs off after Elsa in naught but her summer gown and a cape, her plan in terms of confronting Elsa amount to 1) Find Elsa, 2) Talk to Elsa 3) ??? 4) Elsa defrosts Arendelle, provokes Marshmallow even after it began walking away...Coincides with the Fearless Fool entry below.
Disney Death: It feels like forever before she starts to unfreeze.
Do Not Taunt Cthulhu: Throws a snowball at Marshmallow, despite Kristoff telling her to leave him be. Needless to say, it doesn't go well.
Sibling Yin-Yang: Elsa is reserved, cautious and worries constantly. Anna on the other hand is open, happy-go-lucky and eager to meet people.
Friend to All Living Things: Three scene qualify her as one: 1). Makes friends with baby ducks in "For the First Time in Forever", 2). Charms Hans's horse, Sitron, 3). Waves at Sven when the latter is outside oaken's shop.
Friendless Background: Anna was raised in seclusion her whole life without any close friends and little to no contact with her sister, which may be the reason why she's so naive and willing to marry Hans, a guy she just met.
Genki Girl: Due to being cooped up in a castle for most of her life, Anna reacts to everything outside with enthusiasm and boundless energy. To the point that she's practically One of Us.
Girlish Pigtails: Had these when she was little. Eventually she wore braids instead.
Girly Bruiser: Oh, boy. She may seem girly, but that doesn't mean she can't pack a punch!
In Love with Love: She's far more interested in having a romance so she doesn't have to be alone anymore than in Hans himself. She even goes as far as to accept his proposal after knowing him for only one day, claiming he's her true love.
The Ingenue: She's been locked up at home all her life, making her very naive about the real world.
Innocently Insensitive: Hoo boy — especially during Do You Want to Build a Snowman? in which she begs Elsa to build a snowman with her, not knowing that the last time they built a snowman together, it almost killed her... There is a reason why she doesn't know better, though.
Ironic Echo: Elsa's "What do you know about true love?" is answered after Prince Hans leaves her to die by freezing.
Anna: I don't even know what love is.
Ironic Name: "Anna" means "grace", but she's hardly a graceful individual.
Kill the Cutie: Subverted. Though she is left to die by Hans, she gets better.
Large Ham: Quite possibly the hammiest princess in Disney, especially when she was a child.
Laser-Guided Amnesia: A troll modifies her memory after Elsa's initial blast hits her as a child, letting her keep the memories of the fun times she had with her sister, but removing all knowledge of Elsa's powers as a precaution.
Le Parkour: Even as a child, she leaps insanely high and has no trouble vaulting around the castle either. Ironically, she really sucks at climbing.
Little Sister Instinct: When Elsa runs off after accidentally freezing the castle, Anna immediately sets out in search of her, despite the inherent danger of traveling alone through a blizzard.
Locked into Strangeness: Developed a Skunk Stripe after Elsa accidentally struck her in the head with her ice powers. Later, her hair begins to turn completely white after Elsa accidentally freezes her heart, but it turns back to normal after the curse is broken.
Meaningful Name: On the other hand, 'grace' can also mean "kindness and caring," which Anna does have in spades.
Messianic Archetype: Even after Elsa was called a monster by everyone else, had unintentionally caused an Endless Winter, and had rejected and even nearly killed her by accident... she never gave up on her fallen sister, believing in the inherent goodness in Elsa's heart. In the end, the concept of true love came in the form of a Heroic Sacrifice, which allowed Elsa to finally redeem herself and brought Anna back from the dead.
Missing Steps Plan: Her plan to save Arendelle is basically 1. Find Elsa 2. Talk to Elsa 3.??? 4.Elsa thaws Arendelle. Lampshaded by Kristoff.
Morality Chain: Implied. If Anna wasn't around, Elsa would have probably remained in her own self-imposed exile within Arendelle Castle, struggling to keep her powers hidden.
Muscles Are Meaningless: Has a lot of strength for her size. She accidentally hammer tosses a statue bust across a room, and later sucker punches a grown man hard enough to send him over the railing of a ship.
Mystical White Hair: Has a streak of hair which turned white after Elsa accidentally struck her in the head as a child. When Elsa accidentally freezes her heart, her hair slowly turns white as she nears death.
The Not-Love Interest: Serves as this for Elsa to help her defrost. Ultimately, it's her act of saving Elsa that creates the act of true love: the bond between the sisters.
Oblivious Younger Sibling: Justified since Anna's memories of magic are taken away (not out of malice) by the trolls after Elsa's magic almost killed her. As a result, she is unaware of the reasons for Elsa's isolation.
Official Couple: With Kristoff, although they are not married by the movie's end.
Orphan's Ordeal: At the end of 'Do You Want To Build a Snowman', after her parents' death, she collapses against her sister's bedroom door, sobbing and begging Elsa for company.
OOC Is Serious Business: The moment Elsa runs off and Anna prepares to make chase, there is a very distinct difference in how she speaks when she demands her horse be readied and her tone when placing Hans in charge during her absence. It is a remarkable difference from her normal demeanor and shows just how important Elsa is to her. Compare and contrast her slightly less commanding tone and request towards Kristoff not much later.
Painful Transformation: Turning into ice from the inside out seems like an unpleasant experience. Fortunately, she gets better.
Pimped-Out Dress: Her dress during the coronation is several shades of green, has large pleats all around the billowy skirt, and is covered with intricate rosemaling. Her winter outfit, which she acquires during her search for Elsa, is less flamboyant but still quite detailed and beautiful.
Plucky Girl: Overlaps with hints of Action Girl, as she shows incredible moxie and always tries to help. The most notable instances are when she and Kristoff fight off a wolf pack, when they evade Marshmallow, and when she sucker punches Hans into the fjord.
The Pollyanna: Promotional material lists her defining trait as optimism.
The Power of Love: Word of God says that love is her defining trait and her "power", and also the reason for her apparent feats of superhuman strength at various points in the film.
Pretty in Mink: When she gets winter clothes from Oaken, she gets a cape and cap lined with white fur.
Redhead In Green: Nearly every outfit she's seen in is green, excepting the mourning dress and the winter dress bought from Oaken's.
Sadistic Choice: Once Anna realizes that Kristoff does love her and went back for her, she hopes she can get a kiss from him to save her life. On the other hand, she sees her emotionally-broken sister about to killed by traitorous ex-fiancée. It was her life or her sister's. She chooses the latter and it turned out to be a better choice.
Taken for Granite: When one of Elsa's blasts strikes her in the heart, her body slowly begins to turn into really hard ice. (Instead of the Literally Shattered Lives you'd expect from her being struck by a sword, it's the sword that shatters.)
Thanatos Gambit: Though unintentional, Anna throwing herself in front of Hans just as she began to expire earns Hans the ire and disgust of the Duke and many others who saw. After Anna thaws out, they cheer when she punches Hans off the boat, meaning that not only did her sacrifice help her sister end the winter, but it also gave them the opportunity to see what a traitor Hans really is.
True Blue Femininity: Her winter dress is mainly blue, although her preferred color seems to be green since every other outfit she wears has that color.
Undying Loyalty: She at no point believes Elsa is someone to fear. When Elsa's powers are revealed, and she runs away, Anna doesn't hesitate to go after her. "She's my sister - she would never hurt me." The fact that she is later dying because of Elsa's magic, and still doesn't hesitate to save her, really proves this trope.
Woman Child: She can be quite immature and childish. Justified, however: she was isolated in a castle for most of her life and had no contact with the world beyond the gates for years, which made her rather naive.
Wrong Genre Savvy: She's convinced that her Love at First Sight with Hans is true love. She learns otherwise the hard way when Hans reveals he only pretended to love her to get to the throne.
Your Days Are Numbered: Twice, both for the same reason: she's unintentionally blasted by Elsa's magic, which begins to freeze her from the inside. The king and queen appeal to the trolls to reverse it the first time, though they're unable to do anything the second time, due to the damage being done to the heart instead of the head.
Voiced by:Idina Menzel (Child Elsa) Voiced by: Eva Bella (12-year old Elsa) Voiced by: Spencer Lacey Ganus
The Snow Queen herself. Elsa had her ice powers from birth, but was forced to hide them, even from her sister Anna.
Above Good and Evil: After running away, she resolves to discard concepts like "right" and "wrong," and simply live by her own rules, no longer caring what the rest of the world will think of her actions.
The Ace: Shown to be this in A Sister More Like Me.
Action Girl: Elsa is one of the most powerful protagonists in the Disney franchise.
Adaptational Heroism: The Snow Queen was a neutral entity in the original tale, open to interpretation as either good or evil. While Elsa fears she's the latter, she's really the former.
Aloof Big Sister: To Anna. Significantly justified and deconstructed. She's like this because she's afraid of hurting Anna again.
Badass: Come down to it, only a handful of Disney villains (and the Genie) can compare to her power, and that's with perhaps two days of practice with her abilities.
Badass Adorable: She may not be as Adorkable as Anna, but when she lets emotion show on her face, you'll see the family resemblance to Anna.
Badass Boast: "Here I'll stand, and here I'll stay" is a rather cool boast to the world that it won't be making any more demands of her identity. In the same song: "I am one with the wind and sky."
Badass Bookworm: Her powers make her considerably badass. It is also stated in the book A Sister More Like Me that Elsa loves geometry. Note her mention of fractals during "Let it Go".
Badass Cape: She casts off her royal cape as a prelude to her costume switch, where she creates an absolutely stunning replacement woven from ice.
Badass In Charge: She becomes the Queen of Arendelle and over the course of the film, she gains more control over her ice and snow powers, even being able to put an end to the Endless Winter.
Cultured Badass: The "cultured" part is more prominent in A Sister More Like Me. The "badass" part comes from her powers, though it's implied that she's holding back.
Beware the Superman: Played with. She is generally good at heart, but shuts everyone, even her own sister out. The show of her powers made her someone to fear. Once she runs away, she decides "screw this, I'm going to run away and let loose", yet it causes an Endless Winter. Hans exploits this trope to justify killing Elsa.
Big Bad: Played with. While she isn't evil, her powers are the driving force of conflict in the film and she plays the role of main antagonist for the entire plot. This is made worse by the fact that several much more unsavory characters use the situation for their own evil ends, but at no point in the film is she intentionally trying to cause problems for anybody. In this manner, she is at best Obliviously Evil, if that - and a victim of the situation she finds herself in.
Breakout Character: Even before the movie's release, fans stated their love for Elsa because of her powers, complicated emotions, and beauty. The love for her only grew after the release: Many even wanted Elsa to be the actual protagonist instead of Anna.
Break the Cutie: The trauma the movie deals her exceeds even that dealt to Anna.
Broken Ace: How she truly is underneath her facade of perfection.
Broken Bird: After years of keeping her powers in check, she became more cynical and more detached from Anna.
Byronic Heroine: She is an Ice Queen who not only is brooding about her powers, but also exiles herself after her powers are exposed at the coronation. Though, unlike most byronic heroes, this is less due to selfish whining and more because she is forced to detach herself emotionally for her little sister's sake.
Celibate Heroine: Elsa doesn't get married or enter into a relationship during the course of the movie. To be honest, it appears that she has no interest in pursuing romance, much like Merida. Even Hans picked up on it and tried to woo Elsa's more impressionable sister instead. Of course, she's spent her whole life trying to suppress her emotions, so it would take a while after the end of the film for her to start opening up to anyone enough to form a romantic attachment.
Deadpan Snarker: Surprisingly enough, considering her overall personality and circumstances, she shows signs of this when Anna and Hans propose their marriage to her. It is gone as fast as it appears but this could be what lies Beneath the Mask.
Death Seeker: When Hans tricks her into thinking she killed Anna, she willingly allows him to kill her.
Defrosting Ice Queen: Again, pun intended, but it is Anna's love for her that ultimately frees her from her fears and unlocks the ability to thaw out the winter.
Despair Event Horizon: Much of the plot is the buildup to it. At the beginning, she accidentally almost kills Anna with her ice powers when they're playing together. Then her powers are exposed to the entire kingdom. Anna tells her that she accidentally froze Arendelle. And then Hans lies to her and convinces her that she killed Anna, thus making her not lift a finger when he tries to kill her. After Anna sacrifices herself, Elsa can no longer hold back her emotions and she breaks down weeping.
Emotional Powers: Her powers go out of control when she feels even the smallest bit of emotion. Her powers seem to react to whatever emotion she's feeling the most at the time of use. Olaf and Marshmallow show this best as the embodiment of Elsa's childhood happiness and her desire to be left alone, respectively.
Emotionless Girl: Becomes this to try to keep her powers in check. Arguably a Deconstructed Trope; she isn't completely emotionless so much as she's simply bottled them up inside herself. During her argument with Anna, the latter's Armor Piercing Questions cause her to snap, and she reveals her powers to the people gathered around them.
Everything's Better With Sparkles: Her ice dress is pretty glittery, particularly when she steps into the sunlight at the end of "Let It Go". There are also sparkles in her hair, as her braid is adorned with tiny sparkling snowflakes.
The Exile: When her powers are revealed, she exiles herself. Prior to that, she had already sort of exiled herself in her bedroom, at her parents' urging.
Expository Hairstyle Change: After "Let it Go", she drops her Prim and Proper Bun in favor of a braid. It's interesting to notice that, despite letting herself loose up a little now that she doesn't have to hide her powers, she still has an internal, deep emotional restraint. And though she finally gets in full control of her powers and her people accepted her at the end, she keeps the braid, showing that 13 years of emotional detachment and seclusion don't disappear in just one day.
Friendless Background: Like her sister, she was raised in seclusion and she doesn't have any friends her age.
Gender Flip: One of the characters she was based on was a boy named Kai.
Glass Cannon: She's very powerful, but still ultimately a young woman susceptible to conventional harm if one bypasses her icy defenses. When a crossbow knocks down the ice chandelier, it knocks her out.
Grumpy Bear: Years of isolation have made her a bit surly, to say the least.
Hair Decorations: Her hair is subtly adorned with snowflakes. As a kid, she had a blue headband.
Hair of Gold, Heart of Gold: Although she had to hide it due to years of seclusion, Elsa ultimately is sweet-hearted, generous, and kind.
Hates Being Touched: Justified since she can't control her powers and could accidentally freeze or even kill a person just by touch. Even while wearing gloves, she still refuses to touch anyone or allow herself to be touched; as a teenager, horrified that her powers are growing stronger and harder to control, she begs her parents not to so much as touch her shoulder lest she hurt them too. After the climax, once Elsa learns to control her powers, she is able to touch people just fine.
Hero Antagonist: She's the antagonist in that she drives the conflict, but her intentions are noble.
Hero with Bad Publicity: Well, things were going somewhat okay for her during her coronation and the ball. Then Anna accidentally screws things up and causes Elsa to unleash her powers. This also causes her to flee the kingdom due to not being able to keep it under control despite her attempts to. But more sinister characters attempt to use this to usurp power for their own benefit, such as the Duke of Weselton, and later, Hans.
Heroic BSOD: When Hans tells her that Anna's dead. When Elsa goes through these, the snow tends to freeze outside (also happened when she learned that her parents were dead).
Heroic Self-Deprecation: Because of her ice powers, Elsa grew up with low self-esteem. She does get better at the end when she finally learns to love and control her powers.
An Ice Person: Has the ability to create ice and snow, which also extends to creating sentient snowmen and even a dress made of ice for herself. It's never explained how or why she has this power in the first place, aside from the fact that she was born with it, but it serves as the main source of her insecurities.
Icy Blue Eyes: Not evil, but since her element is ice, this pretty much fits.
If You Kill Him, You Will Be Just Like Him: While it was completely justified self-defense, Hans pleas with Elsa not to kill the two assassins sent by the Duke of Weselton, because it would only end up painting her as a monster to everyone. Considering she had already accidentally plunged the country into an eternal winter a short while ago, he does have a point.
I Just Want to Be Normal: Subverted. An Ice Person and Power Incontinence are a terrible combination, and Elsa spends most of her life and significant portions of the movie terrified of herself. Yet she is never shown to resent her abilities and just accepts they are as much a part of who she is as is being royalty or a girl. The times she is shown to be happiest are when she is intentionally using her powers.
I Want My Beloved to Be Happy: Truly wishes for Anna to be happy and painfully regrets that she is the cause of Anna's loneliness. She says as much during the reprise of "For the First Time in Forever".
Inexplicably Awesome: Elsa is said to have been born with mystical ice powers, but there is no explanation as to how or why a child would be born with ice powers.
Instant Expert: During the course of "Let it Go", she gains increasing control of her powers, going from creating a few wisps of cold, to constructing a crude snowman, to a fairly large bridge, which becomes crystalline and intricate as she crosses it, to an entire palace made of ice. Also subverted in that while she knows how to direct it, she doesn't know how to turn it off. Justified in the fact that one of the tie-in books reveals that Elsa was a fan of geometry since she was little.
Internalized Categorism: Thanks to some childhood trauma, she grows up hating and fearing her own powers. This is especially bad for her since her powers can be triggered by her own emotions, so this made them even harder to control.
Jerkass Façade: Although Elsa may seem a bit aloof towards Anna, this is only her repressing her emotions in order to keep her powers in check, and she really does deeply care for her sister and her well-being, but always had to push her away, just to protect her.
Kicking Ass in All Her Finery: Best displayed when the Duke's guards tried to kill her. She's in her ice outfit, as in the slinky dress, cape, and heels, and her powers still make her formidable against them. The only reason they even stood a chance at first was because she didn't want to hurt anyone. Their relentless attacks drove her to fight back, and they were clearly no match.
Lonely Rich Kid: Isolates herself from everyone, including Anna, even though they live in the same house.
Mad God: In addition to having the power to annihilate whole nations in her wrath, also has the power to create life. She is something like a god. And, while certainly not mad, she's definitely neurotic; sadly, There Are No Therapists.
Madness Mantra: "Don't feel, don't feel, don't feel, don't feel!" She says this after Anna tells her that she caused an endless winter in Arendelle. And to make it creepier, the icy room around her turns red and ice spikes jut forth from the walls as she says this, springing from the dread she is unable to suppress.
The Makeover: With no one left to worry about once she leaves Arendelle, she quickly drops her restraint, lets down her hair, and puts on something way more flattering. Even when gaining control over her powers, Elsa still keeps the look. It's just too cool to lose.
Meaningful Name: "Elsa" is German for "noble", which alludes to her high status as a princess, her ascent as queen of Arendelle, and the fact that deep down she really has such a good heart and spirit. She is the Snow Queen for her heart is as pure as the driven snow!
When she and Anna are first playing with snow in the beginning, Elsa hitting her sister accidentally with her ice spell is what first causes her to hate her powers.
She's horrified when she learns that her powers have caused an endless winter, and utters the line word-for-word when she sees it firsthand.
My Greatest Failure: She deeply regrets how she almost killed Anna by accident when they were kids, and still worries it might happen again (in a Self-Fulfilling Prophecy, she does almost kill her again). This is the main reason she refuses to get close to her sister.
Mystical White Hair: She has nearly white (specifically platinum blonde) hair, matching her ice powers.
Neat Freak: More prominent in A Sister More Like Me. In the film itself, Anna admits that she always assumed that this was why Elsa wore gloves so much.
Nice Shoes: Her ice outfit includes a pair of ice-themed high-heeled slippers.
No Social Skills: Due to being shut up in her castle most of her life and only communicating with her parents and occasionally Anna. When it came time to be crowned, one can tell she feels rather awkward around everyone. And an argument with Anna certainly didn't help matters. She does manage a regal bearing, since that requires constraint and control anyway.
Not so Above It All: Despite her Emotionless Girl facade early in the film, she still has a (good-natured) Gadfly moment during the coronation when she manages to rope Anna into dancing with the Duke, who is a horrible dancer.
Not So Stoic: She manages to hold together a calm and aloof front for much of the coronation proceedings, but it begins to slip when Anna, during their confrontation, accidentally removes one of her gloves and refuses to return it; Elsa's reaction is borderline panic. Elsa's then visibly struggling to hold herself together throughout the remainder of their argument until she finally snaps, accidentally revealing her powers in the process, and is utterly horrified when she realizes.
Obliviously Evil: A particularly heartbreaking example; Elsa believes that her exile has ensured everyone's safety, not realizing that her unrestrained powers are creating a never-ending winter. Ultimately subverted, though, in that she finds out after Anna tells her (defying the "you can't reason with them" part of this trope's definition).
One Woman Army: Elsa was able to take on the Duke's lackeys; it got easier when she gained more control over her powers. Plus, if she can, by accident, set off an eternal winter to her own country, imagine what she can do to the country of her enemies.
Only Sane Woman: Considering what Hans turned out to be, Elsa was in the right when refusing to give her blessing to his and Anna's marriage on the basis that it was too fast; even though neither of them knew his true nature then, Elsa's point was nevertheless certainly valid. Not to mention, a proper courtship and the arrangement of a marriage - which would need to be recognized by both families and settled in legal terms - would have at least taken a year or two.
Orcus on His Throne: She plans on being this, but causes massive problems before she even sets up her throne. She ends up rejoining her people when she learns how to control her powers.
Parental Marriage Veto: Just as an older sister. She refuses to consent to Hans and Anna's wedding. Her reason? Anna has only known Hans for one day. In real life European monarchies of the time, any member of the court would need the permission of the reigning monarch to marry and sire/bear children. This applies to a monarch's relatives as well.
Pay Evil unto Evil: Averted for the most part. She only uses her ice powers maliciously against those who deliberately try to harm her. Compare and contrast her behavior towards Anna, who tries to reach out to her, and her behavior towards the Duke's henchmen, who try to kill her. And even then, she was trying to kick them out/contain them; killing them would have been easier.
Pimped-Out Dress: Her coronation dress has gold trimming on the waist and neckline, and floral motifs on the skirt and bodice. The dress she makes is loaded with small things that make it glitter.
Poor Communication Kills: Due to the accident she had with Anna as kids, she's afraid to even speak to her sister for years. Granted, the trolls mind-wiping Anna and her parents' decisions contributed, but a lot of the film's problems would've been solved quicker if she tried to open up more. She does get over it at the end.
Power Incontinence: On a massive scale. She accidentally creates an Endless Winter without even realizing it! She gains full control over her powers by the end, though. The only reason that anyone is the slightest threat to her in combat is because she's trying not to kill them by accident. Like she almost does to her sister. Twice.
Power Limiter: Her gloves are an extremely simple version, keeping her from turning things to ice just by touching them. The plot is kicked off when she loses one while arguing with Anna. Later, even those aren't enough, as hand-covering manacles can't keep her powers at bay.
Proper Lady: Especially in the book A Sister More Like Me.
Properly Paranoid: As a child, she's told to never reveal her powers, causing her to seclude herself inside her room constantly up until adulthood, refusing any physical contact with her parents as well as Anna, so not to hurt them. May seem like a bit of an over-reaction... until she appears publically for the first time on her coronation day, and, by the end of it, she's set off an eternal winter. Later, Anna momentarily gets too close and confrontational to her, resulting in her accidentally freezing her sister's heart within seconds.
Randomly Gifted: She's a Mage born into a family of Muggles. Exactly how that works isn't elaborated upon, but it's not that important to the story anyway.
Reasonable Authority Figure: When not freaking out, she is a sensible, competent ruler. Unfortunately, she's freaking out for around 90% of the movie. This is justified though, considering all the crap she had to go through.
Required Secondary Powers: "The cold never bothered me anyway." She builds herself a palace where everything is made of ice, and she lives in it wearing nothing but a gown made of ice. She also never slides when walking across ice unless she wants to (The exception being Anna's accident, where she slipped and tumbled over). Her body temperature may be colder; there are scenes where her breath isn't visible but people she's conversing with do have visible dress.
Sorceress Queen: Elsa's qualified as a sorceress due to her ice magic from childhood, and was her father's heir until his untimely death. However it is only when both she and her subjects fully accept her powersnote (which was helped along by her gaining proper control of them) that she properly fits this trope.
Spanner in the Works: Unintentional, but her denying Anna's marriage to Hans and running off wound up saving Anna, as it delayed his plans and gave Anna a lesson in trusting people so quickly while at the same time showing her the power of love.
Strong Family Resemblance: Elsa and Anna look similar to their mother, save for subtle differences in the shapes of their eyes, nose, chin, etc.
Suicide by Cop: After Hans lies to her and convinces her that she killed Anna, Elsa is willing to let him cut her down. Ultimately subverted though.
Sugar and Ice Personality: She's reserved and tries to control her emotions, but she clearly cares for her sister and the people of Arendelle. Note her shock when Anna tells her that Arendelle has been completely frozen. In this case, the 'ice' part mostly results from her self-discipline and lonely upbringing; when the reasons for both are erased, she noticeably lightens up. She's ultimately able to control her powers and undo the Endless Winter through her love for her sister and her country.
That Man Is Dead: In her own words, "That perfect girl is gone!" Ironically, she becomes "that perfect girl" at the end of the movie, having realized the key to controlling her power. By doing so, she allows herself to reconnect with Anna.
Then Let Me Be Evil: Downplayed in that it's about "no right, no wrong, no rules for me" instead of being evil. After failing to control her ice powers, she up and leaves to create her own ice palace in the mountains where she can rule a snowy kingdom of her own making with no living subjects and do whatever she wants with her powers without having to worry about hurting anyone. She had no idea she had caused an Endless Winter as she ran away, however, one that is only made WORSE as she runs wild with her powers in isolation.
Thirteen Is Unlucky: She was isolated for 13 years and she will be the 13th princess in the Disney Princess line. She's also a lot more unlucky than the other Disney Princesses, with her entire life from childhood being one long Trauma Conga Line that only ends after the climax of the movie. It extends beyond that. Elsa originally wore the braid as a child - before the accident that caused her to fear her powers - before sporting the bun once she grew older and became more emotionally restrained.
Took a Level in Kindness: After she defrosts, she uses the Power of Love to end the eternal winter, creates a small storm over Olaf so he'll never melt, makes Kristoff the official Ice Master and Deliverer, creates an ice skating rink for Arendelle, and in the final scene, she helps Anna learn how to ice skate.
Trauma Conga Line: She goes through one traumatic experience after another, and each one leaves a lasting impact: First, she accidentally injures her little sister with her ice powers, so she's forced to stay away from people, including her sister. Then her parents are lost at sea. She's crowned queen but her powers are exposed to the entire kingdom, so she runs away and accidentally freezes Arendelle in the process. Later, she's convinced that she killed Anna, and finally she's heartbroken when Anna sacrifices herself to save her.
What the Hell, Hero?: Anna really knows how to call her out for the many times she shut people out, including her.
When She Smiles: She's absolutely gorgeous when she shows those pearly whites. It's perhaps most notable during the "Let it Go" sequence, when she first begins to experiment with her ice powers.
When The Planets Align: The circumstances of her birth, according to Word of God. A child is born with ice magic every 1000 years, and only when Saturn is in a certain alignment with something. It was meant to be explained in the film but was left out.
Willfully Weak: After nearly killing Anna with her powers, she spent a good chunk of her life doing everything she can to keep her powers in check.
Winter Royal Lady: Aside from being based on the Snow Queen, she notes this trope in subtle ways during "Let It Go".
The Woman Wearing the Queenly Mask: Tries to be this, but fails miserably at her coronation when Anna confronts her. Abandoned completely by the end, as she entertains her subjects with a skating rink in summer, skating amongst them as well.
Woobie, Destroyer of Worlds: She's more of a repressed loner than anything due to years and years of trying to control her emotions and powers, only to have it amount to nothing. And the "Destroyer of Worlds" part is unintentional.
Youthful Freckles: They're not as prominent as Anna's, but if you look close enough, they are there.
"I don't trust your judgment! Who marries a man she just met?"
Adorkable: He has his moments. Especially once he begins to fall for Anna.
All There in the Manual: Kristoff is a member of the Sami people (the indigenous peoples of far northern Norway, Sweden, and Finland); perhaps not coincidentally, they are the only peoples in that region with the right to herd reindeer. Not so much hidden if you actually are Scandinavian, those pointy shoes were a dead giveaway.
Same goes for his last name—it was never stated in the film, but the Essential Guide reveals that it's Bjorgman.
Always Save the Girl: Seems to have a knack for it... in spite of his own denial. Most poignantly in the finale, where he gets this hard. Played with however, in that — in a circumstance perhaps unique to him and Anna, and maybe even the entire Disney Princess canon — Anna denies him the chance (not in a negative sense mind you), opting to make a Heroic Sacrifice instead.
Amazon Chaser: After Anna hits one of the wolves chasing her and Kristoff, the latter utters a very impressed "Whoa!"
Badass: He is able to ride an adult reindeer while sprinting fast pace through a severe snow storm without looking worried. And he's able to push an adult wolf away from him and Anna, with just one foot, in a fast-moving sled. He has to be; without a visible group of fellow ice harvesters, doing his job by himself, climbing mountains, and otherwise surviving the environment forces him to be tough. And if the movie is to be taken literally, he's lived with rock trolls his entire life, and has the muscle to carry several troll children at the same time. In the novelisation, he also punches out Hans.
Brown Eyes: He has been described as a Nature Lover and has shown his down-to-earth attitude when calling out Anna for marrying a guy she's just met and making a lot of rational decisions in stark contrast to Anna's more impulsive ones.
Brutal Honesty: Has no problem telling the Princess of Arendelle that he doesn't trust her judgement because she became engaged to a guy on the first day they met.
Butt Monkey: Gets attacked by wolves while dragged behind a sled, tries and fails to stop Anna from angering a snow golem, is covered in ice and snow in several scenes, and his job is selling ice when eternal winter starts.
Foil: Specifically, to Hans — as a total inverse in... well, everything.
Fourth Date Marriage: Heavily lampshades Anna wanting to marry Hans despite her having met him less than a day ago, even going so far as to say that he doesn't trust her judgement as a result. Subverted between him and Anna at the end.
Gender Flip: Kristoff is based off of the Robber Girl from the original tale.
Genre Savvy: Knows that running off into the mountains is usually shorthand for "I need time alone"...and also knows when to walk away from a fight (especially those involving massive and easily angered snowlems — when all you have is a pickaxe); unfortunately for him, Anna decidedly isn't. In the end, he also seems to be at least seemingly aware that his new title bestowed by Elsa might just be a show of appreciation.
Anna: She's named you the official Arendelle Ice Master and Deliverer! Kristoff: What? ...that's not a thing! Anna: Oh, sure it is!
Good Counterpart: To the richer and princely yet manipulative and conniving Hans, to whom Kristoff also serves as a foil.
Good Samaritan: In a sense. Anna's "request" of him was simply to help guide her through the wilderness and reach Elsa's Ice Palace. Throughout the trip, he goes above and beyond doing just that.
Grumpy Bear: In the beginning, though his attitude gradually lightens.
Hunk: Contrasting Prince Hans's more slim and cool appearance. Kristoff instead is modeled after the "ruggedly handsome" look (in spite of the shot at his "unmanly blondness").
Hypocritical Humor: He tells Anna to put her legs down when she puts them up on his freshly lacquered sled, asking her if she was raised in a barn... only to spit on where she put her feet and start rubbing it with his sleeve.
I Want My Beloved to Be Happy: Sort of. He and Anna both believe that bringing her to Hans would reverse the spell that is slowly turning her to ice with True Love's Kiss. At this point, Kristoff realizes he has feelings for Anna, but thinks she's in love with Hans anyways, and so chooses to leave her at the castle after taking her back.
Ineffectual Loner: Kristoff generally does not like interacting with other humans, and simply performs honest work with his reindeer companion. However, Kristoff is clearly not doing terribly well all on his own, needing to crash in random barn houses and being barely able to afford daily necessities.
Jerk with a Heart of Gold: Openly bickers with Anna and calls her out when she doesn't think things through... yet also does everything in his power to help her when it counts. One need only look at all the "heart of gold" tropes that apply to the man. Notably, this helps enforce him being a foil to Hans as his inverse; everything Kristoff does for Anna is genuine in intent.
Knight in Shining Armor: Sans the armor...though he probably wouldn't admit it. At heart, he bears this trope in spirit, and his daring sequence in the finale brings it to the forefront.
Nature Lover: He has been described as a "true outdoors man".
Nerves of Steel: Sees that hungry, strong, adult wolves are coming? Keeps his cool, while telling Sven to run and manages to push one away with just his foot.
Nice Hat: The hat he is seen with is a standard hat for ice harvesters.
No-Holds-Barred Beatdown: Subverted. He looks poised to teach Hans a painful lesson at the end of the film, but Anna stops him and punches the prince out herself. In the novelization, he does knock Hans out when he tries to kill Elsa again after Anna freezes. Anna herself still punches him later.
Noble Male, Roguish Male: As the rogue, with Hans. Subverted, as Hans's true character is Machiavellian and uses the noble ruse as a tool to usurp the throne, while Kristoff's persona was implied by the trolls to have been created to protect himself and hide his inner kindness and goodness.
Nose Nuggets: Claims that all guys eat their boogers. note The views and opinions expressed by Kristoff in the film that all men eat their own boogers are solely his own and do not necessarily reflect the views or opinions of The Walt Disney Company or the filmmakers. Neither The Walt Disney Company nor the filmmakers make any representation of the accuracy of any such views and opinions.
Official Couple: With Anna, although they are not married by the movie's end.
Only Sane Man: He's more practical than Anna and Olaf, and is the only one to think to tell Olaf just what exactly happens to snow in summer. Anna won't let him, though. With Anna being the hopeless romantic she is, he was quite suspicious of suddenly accepting a marriage proposal from Hans. Kristoff eventually turned out to be right.
The Pig Pen: His lack of hygiene is a Running Gag: he eats a saliva covered carrot (it was Sven's saliva), only ever tinkles in the woods, and (by his own admission) doesn't smell better than a reindeer. The trolls say he's smelly no matter how much he washes, and Olaf describes him as "a pungent reindeer king."
Talking to Himself: An in-universe example; Sven isn't a Talking Animal, so Kristoff sometimes provides a "voice" for him when they're alone. Hilariously, whenever they have an "argument", it's usually Sven who's right.
Badass: His biology has made him this; capable of leaping a wide ravine, surviving frigid waters, tearing through blizzards at breakneck speed, keeping ahead of wolves while towing a large sled, and pulling Kristoff and Anna out of holes and away from trouble while only eating a bunch of carrots, his favourite snack, and probably moss.
Big Eater: He really likes to eat. Especially if it involves carrots.
Brown Eyes: Like Kristoff, Sven has shown to be very trustworthy, as best shown in making Kristoff come to terms with his feelings for Anna and saving his best friend from falling into the icy sea.
Played with, as most of the time, Kristoff himself is the one actually making the argument. It's played straight near the end, though, when Sven proves he doesn't need Kristoff to speak for him to get his meaning across.
Cool Pet: This reindeer jumped off of a gorge! That's pretty awesome.
Cute Mute: This reindeer is silly, snarky, lovable, and yet he does not say a single word the entire movie.
Disney Death: It's small in comparison to everything happening when it does, but he manages to buck Kristoff off to safety during their breakneck run in the climactic blizzard when the fjord's icy surface cracks underneath them and sends him into the freezing waters below. It takes a harrowing moment, but he surfaces not long after. This is justified, since reindeer/caribou are easily capable of swimming even in icy arctic waters; the main peril comes because the audience knows if a horse or human fell inside, it would probably be fatal.
Expy: Sven is based on "Bae" from the original Snow Queen. He also looks suspiciously similar to Rutt and Tuke, the moose brothers from Brother Bear.
Happily Adopted: As a young reindeer, he and a child Kristoff were taken in, loved, and nurtured by trolls.
Heroic Sacrifice: Almost, see Disney Death above. When he surfaces, he urges Kristoff to keep moving while he's stuck out on a small ice platform.
Plucky Comic Relief: Like Olaf, he provides levity in a number of places; however he's not a magical creature and still quite vulnerable. He proves his pluckiness by taking a dive into a frozen fjord and coming out relatively none the worse for wear.
Silent Snarker: Shows shades of this when he tries to convince Kristoff to admit his feelings to Anna.
Talking Animal: Subverted; he cannot talk, but Kristoff likes to pretend he can, playing both sides of their conversation. Sven does make appropriate gesticulations for his part of the conversation, though.
The first snow golem made by Elsa. He dreams of enjoying the summer.
Accidental Misnaming: Due to a misunderstanding, Olaf believes that Kristoff's name is 'Sven'. Olaf continues to call him that until the Trolls correct him; he does use the right name when revealing to Anna that Kristoff loves her.
Arbitrary Skepticism: Initially believes Kristoff to be insane because he starts interacting with rocks like they're people (and, as it turns out, they are magical rock-people), when he's a sentient, animated snowman.
Catch Phrase: "Hi, I'm Olaf and I like warm hugs," a Callback to when Elsa and Anna first built him.
Chekhov's Gunman: The sisters first built him when they were children. He was later rebuilt by Elsa and becomes important for the rest of the film.
Cloudcuckoolander: A light version, as he is always happy and doesn't seem to understand that warmth is bad for him, as his biggest dream is to see summer, but is capable of great wisdom.
Kristoff: I'm gonna tell him. Anna: Don't you dare.
Creating Life Is Unforeseen: Elsa didn't consciously bring him to life, it just happened. His creation in general is a big old Freudian Slip, as Elsa unconsciously makes him while singing about how she's letting go of the past.
Dissonant Serenity: Can be seen smiling when Elsa creates Marshmallow to kick him, Anna, and Kristoff out. He also seems quite calm when Marshmallow forcefully tosses them all out of the ice palace. This is most likely due to his innocent, optimistic, and friendly nature; he just isn't seeing the danger.
Freudian Slip: Olaf is a walking talking Freudian slip, being the personification of the sororal bond between Anna and Elsa that the latter is trying to "let go". She so makes him completely off-hand in the beginning of her I Am Becoming Song that she doesn't even realize she made a snowlem.
Literal-Minded: When Anna tells him to "give [her and Elsa] a minute" at the ice castle, he counts to 60 before going in after her.
Nice Guy: He always does everything he can to help his friends.
Nigh Invulnerable: He suffers a lot of Amusing Injuries and is always falling apart, but his components never break apart. The only thing that can actually kill him is heat, and even that's not an issue when Elsa summons a personal snow cloud for him.
The Pollyanna: Despite all the injuries he suffers, he never loses his optimism. Even as he melts under the summer sun after Elsa restores the climate, he's cheerful (though Elsa quickly rectifies that with an endless winter in microcosm just for Olaf).
Spanner in the Works: If he hadn't found Anna after Hans left her for dead and led her outside, Hans's plot to kill Elsa and take the throne would have succeeded.
Too Dumb to Live: He loves all things warm and wants to experience summer, not realizing that heat is deadly to him.
Tulpa: He started out as a funny character Elsa made up to make Anna laugh when they were kids. Years later, Elsa's magic made him real and she didn't even intend to. Even Elsa's surprised when he shows up walking and talking in her castle, since she still remembers him.
Undying Loyalty: When he starts a fire to keep Anna warm, he discovers that he'll melt if he comes into contact with heat. Despite this, he chooses to stand by Anna as her curse slowly freezes her.
Prince Hans Westerguard of The Southern Isles
"Oh Anna. If only there was someone out there who loved you."
Voiced by: Santino Fontana
A prince of the Southern Isles, he comes to Arendelle for Elsa's coronation and quickly makes an impression on Anna. He's actually using Anna to rule the kingdom himself.
Abusive Parents: He reveals to Anna that he was neglected by his family due to being the very last in the line of his kingdom's succession. His brothers behaved even worse to him (going so far as to pretend that he was invisible). Word of God seems to support his stated backstory that he grew up without love.
Adorkable: To the same extent as Anna. However, he's evil and exploits his charm to woo Anna as part of his plan to become king.
All There in the Manual: Like Kristoff, his last name is never said in the film itself. Word of God confirmed through a Twitter post that Westerguard is indeed his last name, having never changed it back when he was just called "Admiral Westerguard" in the original script.
Big Bad: Zig-Zagged. While he doesn't become an active villain until the last act of the film, it was his plan to take over the kingdom that inadvertently led Elsa to reveal her ice powers and run away.
Big Damn Kiss: Dramatically subverted when he reveals his true nature.
Bitch in Sheep's Clothing: His acts of kindness as well as his Adorkable wooing of the impressionable, happy-go-lucky princess Anna, is revealed to be part of a calculated plot to marry into Arendell's royal family and ultimately murder Queen Elsa so he can ascend to the throne.
Disposable Fiancé: He and Anna get engaged almost immediately, but then the story makes it clear that she's really supposed to be with Kristoff... good thing that Hans was Evil All Along! This is even lampshaded by one of the trolls in "Fixer Upper".
Driven by Envy: His drive to come into power within a kingdom of his own — which he'll never get from his family, having twelve brothers ahead of him — is his primary motivator.
Evil All Along: Hans is that rare Disney villain whose true nature casts a very dark pallor over all of the supposedly altruistic and benevolent deeds he had done prior to The Reveal, when it becomes apparent that he had been planning to murder our heroes and usurp the kingdom right from the start. That Love at First Sight song? Hollow lies. His charitable deeds for the people while Anna is gone? Calculated to make his rise to power easier. His drive to keep Anna safe? A mask of concern, casually discarded when he realized he no longer needs her: it was safe to let her die.
Evil Counterpart: To the poorer, rugged-on-the-exterior yet genuinely well-intentioned Kristoff, to whom Hans also serves as a foil.
Exact Words: "I would never shut you out." Now, shutting her in ...
A lot of the stuff he says while seducing Anna is actually true, just reliant on double meanings that do not become apparent until his true nature is revealed.
Hans: I've been searching my whole life to find my own place...
Expy: Might be partially inspired by Gaston, in that he appears handsome, but turns out to be evil, and tries to kill the misunderstood character whom he believes is a monster.
Face-Heel Turn: His sudden turn to evil towards the end of the film can be a bit shocking, as his actions prior to this scene don't really seem "evil" per se. While he eventually reveals his motives, one could be forgiven if they thought he would have been one of the good guys just trying to help out Elsa and Anna such as when he is trying to help the people in the kingdom and prevents Elsa from killing some assassins.
Face of an Angel, Mind of a Demon: In promotional photos for the film, Hans is depicted as an innocent, handsome guy, until you watch the film, and you'll see that his mind totally contrasts his appearance.
Femme Fatale: Rare male version. Uses his charm for his own means and is not to be trusted.
Kristoff: The most obvious examples, seeing as the two men are the complete opposite of each other in almost every aspect.
Anna: Both are the youngest scion of a royal house and neglected by their own accounts, but where Anna is open and artless Hans is a skilled actor hiding his true motives.
Elsa: Hans acts friendly and kind-hearted only so he can manipulate and hurt people, all for his own benefit. Elsa acts cold and distant because she wants to keep her people (and her sister) safe from her Power Incontinence, despite the fact that she doesn't want to be alone.
Foreshadowing: It seemed completely unexpected when Hans was Evil All Along but there were few clues that showed him that he's not all what he seems.
During the song "Love Is An Open Door", Hans sings the line "I've been searching my whole life to find my own place." As he gestures at Anna's kingdom in the distance. We later find out that Hans only wanted to marry Anna to seize the throne.
Also, the way the song is sung has subtle hints that Hans is playing with Anna's feelings and is just leading her on, particularly when Hans sings the line about the two of them finishing each other's — only for Anna to jump in to say "sandwiches," followed by Hans's "That's what I was gonna say!" showing that he's tailoring his acting to draw her in.
Hidden Villain: You'd be very surprised when you find out he's the true villain of the movie, considering how he looks like he is going to be a supporting character and a potential love interest for one of the protagonists (Anna or Elsa) in promo photos for the movie.
Hypocrite: His last words to Anna before she departs to search for her sister actually reflect what he's going to do by the end of the movie.
Hans: Are you sure you can trust her? I don't want you to get hurt.
I Just Want to Be Special: Heavily implied—in addition to being the youngest of thirteen boys, three of them pretended he was invisible for two years.
Jerk with a Heart of Jerk: All of the good things that he did were for his own benefit (i.e. is a kind ruler while Anna is away because happy citizens are easier to rule, etc.)
Jerkass Has a Point: A strange case in that we don't realize who he is at the time, but while he told Elsa that if she killed the Duke's guards, she would become a monster presumably to get her to lower her guard, he had a point.
Kick the Dog: He coldly informs a dying Anna that he was never in love with her but rather had been exploiting her infatuation with him to seize power over her kingdom.
Klingon Promotion/The Usurper: Since he's 13th in line for the throne in his country, his main goal is to marry himself to the throne somewhere and rapidly make himself king as soon as he gets or/and sees the right chance.
Laser-Guided Karma: He gets punched in the face by Princess Anna and sent back to the Southern Isles to be judged by his brothers, the very people he was hoping to prove himself superior to by grabbing his own Kingdom.
Make It Look Like an Accident: Hans's initial plan, before Elsa revealed her magic, was for Elsa to have an "accident" so he could be king. It's unknown if he planned the same for Anna, but he presumably would have if she ever caught on to his involvement with Elsa's "accident". It is also highly unlikely he would have wanted to be Prince Consort and have no real power.
Manipulative Bastard: He has very little direct impact on the plot, and doesn't need it to pull off his plan - he's very good at manipulating people in minor ways to push them where he needs them to go. When he noticed how naive Anna is, he plays that up to seduce her. He helps the kingdom to gain their trust, and when Anna reveals she's dying, he says she's dead just to get other people to follow him in killing Elsa. Seriously, if Hans moved to Westeros, he'd fit right in.
Man in White: His characteristic blazer, atop otherwise blue inner vestiments, as well as his distinctive white gloves and a full-white suit during Elsa's coronation party. Contrary to Disney expectations, this doesn't affect his moralityone bit.
The Mole: He was working to subvert Arendelle's rulers from day one.
Murder Is the Best Solution: His plan was to marry Anna and kill her and her sister, presumably after fathering an heir to the throne so he could rule as regent.
Nice Guy: He is kind, generous, noble, and always speaking politely to both Anna and Elsa. It's all an act.
Nice Job Fixing It, Villain: By trying to kill Elsa, he gives Anna an opportunity to forgo what she thinks is a chance to save herself from the curse in order to save Elsa, enabling her to perform an act of true love that also saves herself.
Nice to the Waiter: He's nice to a random girl that just ran into his horse, making sure she's okay and even walking onto the not-that-stable boat to help her up—and that's before he learns she's Princess Anna. He also doesn't hesitate to hand out supplies and let common people into the palace to keep them warm. Of course, this just shows how dedicated he is to being a Villain with Good Publicity.
His comeback to Anna telling him he can't take out Elsa. For what it's worth, he's right: He is willing to subdue Elsa by attacking her psychologically.
Anna: You're no match for Elsa. Hans: No, you're no match for Elsa.
He's on the receiving end of one when after he says he thought Anna froze her heart, she tells him that he's the only one with a frozen heart.
Not So Different: Just like how Elsa shut Anna out, he has had trouble with his brothers ignoring him (some even pretended he was invisible). He uses this to try to manipulate her, leaving the viewer to wonder if his brothers' treatment of him is true or a case of Unreliable Narrator.
Noble Male, Roguish Male: As the gentle nobleman, with Kristoff. Subverted, as Hans's true character is Machiavellian and uses the noble ruse as a tool to usurp the throne, while Kristoff's persona was implied by the trolls to have been created to protect himself and hide his inner kindness and goodness.
Oh Crap: When his horse, Sitron, accidently lets go of the boat he is standing on and causes him to fall into the fjord. Additionally, in a more traditional context, this trope applies when he is shocked to find discover Anna is alive after failing to kill Elsa. He's so dumbstruck that he's only able to stammer out "But she froze your heart!"
Opportunistic Bastard: By his own admission, Hans pretty much developed his scheme as he went along. At first he had his eyes set on marrying Elsa but settled on Anna after she revealed she was in love with him. Next, he tries to murder Anna and just take over the kingdom directly. He always takes the path that will benefit him the most, as quickly as possible.
Pet the Dog: He acts as a benevolent regent, handing out cloaks to the freezing populace of Arendelle. Of course, it's probably just an act to make him look more sympathetic and nicer to the people of Arendelle, so that they would easily accept his ascent to the throne. He also saves Elsa's life from the Duke's men, though it could be because he had calculated he would need her alive; otherwise Anna's opinion of him would be shot and his plan fallen apart. So he locks her in the dungeon and pleads with her to end the winter. Perhaps he was considering marrying her at that moment before he learned his current fiancé was now dying and figured it would be easier to kill them both.
Playing Both Sides: Does this in the conflict between Anna and the Duke. He puts them both in situations where they feel they need to work with him. He almost wins.
Pragmatic Villainy: He is generally motivated by what will benefit him first, rarely deliberately going out of his way to screw people over like more traditional Disney antagonists, which is what probably makes him most creepy. Help people that are freezing? Sure, it gives him a better public image. Let a princess die by refusing to kiss her (not that it would work, given how he really felt)? The way to the throne is quicker that way, so yes.
Reasonable Authority Figure: Despite being a Manipulative Bastard intent on murder and usurpation, his brief regency while the sisters are away seems fair enough. He keeps the gates of the castle open, personally passes out blankets to the townsfolk, and even defends Elsa from the Duke's accusations. While some of it is certainly was an act, he seems sincerely committed to proving his greatness by transforming Arendelle into a powerful kingdom fully capable of defending itself against external threats. This is evidenced by his apparent hostility towards the Duke of Weselton, a high-ranking official from a neighboring kingdom with designs on dominating Arendelle's economy. However, judging by the unscrupulous lengths he goes merely to obtain the throne, it naturally follows that his approach to ruling Arendelle would be no different if not worse.
"The Reason You Suck" Speech: Upon revealing his true nature to Anna, he himself makes fun of her for being so desperate for love that she agreed to marry him "just like that", which made his plan that much easier.
Romantic False Lead: He's presented as being Anna's soulmate early on — then we meet Kristoff. Hans is also, you know, evil.
Satellite Love Interest: Early in the film, all that's to him other than his love for Anna is that he has some of Anna's surface Adorkable qualities and is a Nice Guy, he's from the Southern Isles, he has twelve older brothers, and he owns a horse, with nothing much else. Deconstructed later on: he deliberately manipulated Anna into falling in love with him by acting like the perfect Prince Charming she wanted just to use her to become king of Arendelle. This throws all of his earlier interactions with her into a darker light, and makes it unclear as to just how much of what he told her about himself was true.
Slasher Smile: He has a startlingly menacing smile on his face as he prepares to deliver a killing blow to Elsa.
Spanner in the Works: His initial plan is just to woo one of the princesses and manipulate his way into inheriting the kingdom. His actions accidentally unearth Elsa's secrets and kick off the entire plot, which luckily for him so happens to be exactly the kind of situation he can take advantage of.
Spare To The Throne: The youngest of thirteen princes, giving him an extremely small chance at inheriting his own throne.
Spell My Name with an S: His last name has been spelled as Westerguard, Westergard, and even Westergaard. Considering the fact that Jennifer Lee never directly stated in her post how to spell it, and didn't correct the poster who asked the question, it can be assumed that Westerguard is meant to be correct.
They Died Because of You: Tells Elsa about Anna being dead from her curse just to get her guard down so that he can kill her.
Thirteen Is Unlucky: Being the thirteenth in line for his kingdom's throne, he knows he doesn't stand a chance to be king, and this makes him do very desperate and unethical things.
You Have Outlived Your Usefulness: His plan for everyone involved. Just tweak it to "no longer about to live", and this is how he treats Anna when she reveals her curse. He also decides to kill Elsa when she says she can't stop the winter she caused. Judging by how he interacted with the Duke of Weselton, he would've taken care of him as well.
Aristocrats Are Evil: His Machiavellian plans to dominate Arendelle place him firmly in this trope. However, his ruthlessness pales in comparison to the thoroughly treacherous and cold-hearted Prince of the Southern Isles, Hans Westerguard.
Big Bad Wannabe: Although he does remain an active threat through the movie and the audience has come to believe that he's the mastermind, they couldn't be more wrong. Hans truly upstages him in terms of evilness.
Burn the Witch!: His attitude towards Elsa after her powers are revealed, including sending his men to kill her.
Cool Old Guy: In the ballroom scene, it's evident that he thinks he's this, but he just comes off as a buffoon. Granted, he is pretty spry for a man his age.
Even Evil Has Standards: The Duke may be a total Jerkass, but he was noticeably distraught when he was led to believe by Hans that Elsa had killed Anna with an ice curse. He's also one of the first men to depart the room when Anna demands that Hans kiss her.
Jerkass: It's takes a special kind of jerk to turn on the Queen who has benefitted your country for many years just because she has freaky ice powers.
Kick the Dog: He is willing to let freezing people die rather than give them blankets ("tradeable goods").
Laser-Guided Karma: He came to Arendelle hoping to gain control of the kingdom's wealth and discover its secrets for himself, even to the point of trying to have Elsa killed. In the end, he's sent home and Elsa cuts off all trade with Weselton.
Laughably Evil: He causes a lot of trouble for Elsa, but this is also the same guy who was afraid he could have died from slipping on ice.
Meaningful Name: Weselton is frequently mispronounced as 'Weaseltown' throughout the movie. Fittingly, the Duke is a rather weaselly and spineless character.
Not So Different: To Hans, though nowhere near as heinous. They're both capable of altruistic and decent acts towards those who don't threaten their narrow obsessions for money and power, and they both prefer to act ruthlessly but sneakily, always under the guise of propriety.
Obviously Evil: To the point of comic effect, as he catches himself muttering about exploiting Arendelle.
Red Herring: Virtually all promotional materials, including the voice acting leaks, have made him out to be the main villain of the story, when it's actually the younger and less Obviously Evil Prince Hans.
Pragmatic Villainy/It's All About Me: The only reason he wants to save the Kingdom in the first place is to make off with its riches and tradeable goods, which would cease to exist if the Kingdom was destroyed.
Running Gag: His duchy's name is mispronounced as the embarrassingly phonetic "Weaseltown".
Gentle Giant: He's sweet and pleasant for the most part, but when Kristoff makes the mistake of calling him a crook, he gets up out of his chair... revealing himself to be massive, utterly towering over Kristoff (who himself is a considerably big and muscular guy by any standard). He then bodily throws Kristoff out with no effort whatsoever.
No Hero Discount: Doesn't matter if she's on a mission to save her sister and kingdom, Anna has to pay for those boots. Though it's possible she declined to inform Oaken of her status as princess.
It was actually worse. He had jacked up the prices of his winter gear and his food due to "supply and demand" despite outright stating that nobody was out in the blizzard except Anna and Kristoff and knowing full well that anyone who needed the ice pick and rope probably wouldn't survive without them.
Tranquil Fury: He eighty-sixes Kristoff without losing his happy persona at all; however, he is by no means a Stepford Smiler, as his smile briefly fades after Kristoff makes the mistake of calling him a crook.
The pet horse of Prince Hans of the Southern Isles.
All There in the Manual: His name is revealed to Sitron in the books, which is Ascended Fanon after Jennifer Lee heard that fans were calling the horse "Lemon", so he was given the Norwegian equivalent.
Amplified Animal Aptitude: Like Sven, he's clearly a lot smarter than your average horse. He doesn't get as much screentime, though.
Nice Guy: Very sweet. A stark contrast to his owner.
"DON'T COME BACK!"
Voiced by: Paul Briggs
A large snow golem created by Elsa to keep people out of her castle.
Anti-Hero: All he wants to do is make sure that both he and Elsa are left alone. However, he is a little too protective of Elsa for his own good.
Badass: He's big, he's strong, and he kicks lots of ass!
Big Little Brother: Marshmallow was built by Elsa after she created Olaf; while the latter is small and friendly, the former is huge and intimidating. So, Marshmallow is technically Olaf's "baby" brother.
Cain and Abel: Since he doesn't hesitate on striking his "brother"...
Evil Counterpart: A larger, more dangerous version of Olaf. This was more explicit in early designs, where Marshmallow was essentially Olaf, but bigger and more evil-looking, with tree trunks for arms.
Gone Horribly Right: He seems to take his duty to protect Elsa a bit too seriously, given how viciously he chased after Anna and her companions even after they were leaving, something that Elsa wouldn't have wanted. Although this might have been because Anna provoked him by throwing a snowball at him (as he seemed perfectly content to just walk away after tossing them out).
Non-Malicious Monster: Since his only purpose is to keep people out of Elsa's palace, he's pretty content with just yelling at them or scaring them away. Notably, the only time he actively chases or threatens people is when they provoke him (Anna tossing the snowball and Hans's men shooting him).
One-Winged Angel: Grows icicle fangs, claws, and spikes when Hans and his men arrive. Earlier, there's a downplayed example when he pursues Kristoff, Anna, and Olaf; it's easy to assume that the number of claws, fangs, and spikes he grows depends on how much of a threat his opponents are.
Papa Wolf: To Elsa; his protectiveness is very extreme, but from Elsa's perspective necessary.
Rule of Symbolism: While Olaf represents the love Elsa and Anna have, Marshmallow can be interpreted as representing how Elsa wishes to be alone; notably, he's pretty adamant that other people should "GO AWAY!" The Stinger, while intended for humor, takes this further by having Marshmallow smile for the first time...because he's completely alone and is living in Elsa's isolated ice palace.
The Usurper: Played for Laughs. Played with as well, because he finds the tiara Elsa had tossed away in "Let it Go". And he then "crowns" himself "king" of Elsa's palace... the palace she created in the same song, and not the actual kingdom. So, he crowns himself king of Elsa's abandoned castle.
Upgrade vs. Prototype Fight: Olaf being alive was a surprise to Elsa. Marshmallow was deliberate after Elsa learned about Olaf, and much more powerful. They fight a bit while the heroes are trying to escape.
When She Smiles: In the post-credits scene, he picks up Elsa's old crown and grins so brightly that he loses his Spikes of Villainy. Also shows up in the storybook, An Amazing Snowman, where he's initially alone but ends up smiling with his brother Olaf, and later with the rest of his family.
Nice Job Breaking It, Hero: While their insistence that Elsa isolate herself and hide her powers was well-meaning, the reason her powers got so out of control as she grew older was because of the isolation. It's only once she opens up and accepts the love and affection of her friends and family that she regains the level of control over her powers that she had as a child. Many fans have interpreted this as An Aesop: When you have kids, don't make them feel ashamed or afraid of who they are, even if society may frown upon them. It will not end well.
Not Quite The Right Thing: The King tells Elsa to suppress her powers, and as a precaution keeps her and Anna isolated from each other and from the rest of the world, which leads to Elsa never really learning how to control her powers and to Anna being so desperate to end her loneliness that she rushes into the first relationship that presents itself.
Older than They Look: Both of them could be maintained in their early 30s or mid 20s, even though they had two daughters. Could actually be subverted (they actually are in their twenties) as people married and had children much earlier a few hundred years ago, especially royalty trying to preserve the family line.
Parents as People: Though they were actually very loving, without meaning to, they contributed to Elsa's problem. They taught her to fear her powers instead of trying to control them, and to bottle up her emotions rather than confront them.
Plot Triggering Deaths: Their deaths at the beginning of the film are why Elsa has to become Queen at a young age, kicking off the plot.
Prim and Proper Bun: The Queen's hair is styled like this. Elsa later wears her hair the same way.
Youthful Freckles: While not a child or teenager anymore, the Queen has them. She is in her twenties, which is only a little older than Elsa is during the whole...eternal winter thing, so she is only a little above the age range.
Pabbie Voiced by: Ciaran Hinds Bulda Voiced by: Maia Wilson Baby Troll Voiced by: Annie Lopez Gothi the Troll Priest Voiced by: Jack Whitehall
Boulder-like magical creatures who helped the king and queen save Anna from Elsa's magic when the sisters were children. Also Kristoff's adoptive family.
Adaptational Heroism: Originally they were evil and selfish. Here, they may be meddlesome, but they're also kind and always willing to help.
All There in the Manual: Frozen: The Essential Guide says that they turn to rocks during the day, although this is never seen in the movie.
All Trolls Are Different: They look like rocks when sleeping/hiding, and are very friendly towards humans, hence why they accept Kristoff as a family member.
Deus ex Machina: Invoked by the king to save Anna in the prologue, taking her to them after finding an old legend.
Exact Words: Both sets of advice handed down by Pabbie get taken for their worth at face value. The former leads to Elsa's repression (it wasn't the people's fear she needed to worry about, it was her own fear) while the latter was too open to interpretation and starts an assumption by his fellow Trolls that Anna takes to heart.
Expy: The trolls are based off of "The Robbers" from The Snow Queen.
Nice Job Breaking It, Hero: Pabbie removes Anna's memories of Elsa's magic under the vague assurance that it's for the best, then shows Elsa graphic depictions of what will happen if she doesn't learn to control her powers — but never tells her how she should go about doing so. Both of these actions prove to be disastrous.
Pink Girl, Blue Boy: The female trolls wear pink or red crystal necklaces, while male trolls wear blue or green crystal necklaces.
Poor Communication Kills: A lot of trouble could have been avoided if they had been a little more clear. Their proclamation that fear will be Elsa's greatest enemy was accompanied by a representation of townspeople attacking her (which would be an honest concern though), even though they meant her fear rather than the people's (which did turn out to be even more dangerous).
Sir Not-Appearing-in-This-Trailer: Appear in virtually none of the adverts, especially before the movie came out, despite showing up in the film's prologue in a fairly important role. For a while, the only clip was of two of them dancing with Olaf, though later adverts showed clips from their song.