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Greetings. This is the thread for requesting assistance with recovering a TV Tropes account for which you have forgotten the password.

Before posting here, please note that Get Known has a comprehensive set of instructions for managing your account. To summarize, password resets are limited as follows:

  • If you have an associated email address, use the Lost Password link on the login screen to request a reset email. If that doesn't work, post here.
  • If you do not have an associated email address but you are still logged in, you can register an email address and use it for recovering your password.
  • If you do not have an associated email address, and have not used your previous account since September 18, 2013, we cannot verify your ownership for technical reasons.
  • To verify ownership without an email address, and if you have used your previous account recently, you should be logged in on the same computer and/or Internet connection that you most recently edited or posted from.
  • It is not currently possible for moderators to reset your password or change your registered email address. As a last resort, you may use our contact form to send a message to "The Staff".

Thanks for your understanding.

OP edited to make this header post. —Fighteer

Edited by Fighteer on Mar 8th 2022 at 11:58:30 AM

TheLock The Silencing Machine Since: Jan, 2015 Relationship Status: You cannot grasp the true form
#1051: Jan 12th 2015 at 12:23:53 PM

All right, am I getting overlooked? I'd like to fix the problem of being logged out of my own account and since honesty is the best policy, I feel like I'm getting ignored. am I missing some piece of info and should go somewhere else or keep posting here?

I am the end to all your dreams
SeptimusHeap from Switzerland (Edited uphill both ways) Relationship Status: Mu
#1052: Jan 12th 2015 at 12:25:42 PM

The email issue has been reported to the administrators for fixing.

"For a successful technology, reality must take precedence over public relations, for Nature cannot be fooled." - Richard Feynman
TheLock The Silencing Machine Since: Jan, 2015 Relationship Status: You cannot grasp the true form
#1053: Jan 12th 2015 at 12:29:59 PM

Thank you. Is there a good way for them to contact me when they fix the issue?

I am the end to all your dreams
Gen.Luigi Archon of Loving Tyranny from The Mountain Spire Since: Aug, 2014 Relationship Status: TV Tropes ruined my love life
Archon of Loving Tyranny
#1054: Jan 12th 2015 at 12:46:02 PM

Was my old account reset? If that's the case, I'd like to know how I go about changing the email address on file for my current account. I appear to be able to add an email, which I did a moment ago, but not change the main one on file. The one I originally used for this account is the one I want to use for my old account.

edited 12th Jan '15 12:46:16 PM by Gen.Luigi

Overlord Since: Mar, 2013
#1055: Jan 12th 2015 at 2:30:18 PM

Hmm, I am still having trouble logging in under my old handle, I guess its fine, I could just continue with this new one.

MasterJX The Deadpan Snarker from New Jersey Since: Jan, 2011
The Deadpan Snarker
#1056: Jan 12th 2015 at 7:46:01 PM

Hmm, therein lies the problem. I just tried creating a new account with the handle of "Diabman", and it said "This handle is already in use. Please choose another." So I know something is wrong; no password I get works. Should I go to the bugs thread instead, perhaps?

I'd link a gif to show that it isn't recognized, but I can't do that here, apparently.

edited 12th Jan '15 7:47:06 PM by MasterJX

Everytime I think of a sig, it sucks. That's why I get stuck with crap like this.
BlueWarrior Since: Jan, 2015
#1057: Jan 13th 2015 at 4:16:23 AM

Hi, I cannot log onto my old account, K Soni K, because my password didn't seem to work properly and I didn't have an email account attached to my old account. Can you help me please?

SeptimusHeap from Switzerland (Edited uphill both ways) Relationship Status: Mu
#1058: Jan 13th 2015 at 4:24:32 AM

@Gen.Luigi: Your old account was reset.

~Overlord: I can see that you successfully recreated the old account.

~Master JX: There is no account with that name in the system; asked for admin assistance.

~Blue Warrior: KSonic has been reset.

"For a successful technology, reality must take precedence over public relations, for Nature cannot be fooled." - Richard Feynman
BlueWarrior Since: Jan, 2015
#1059: Jan 13th 2015 at 4:26:29 AM

Thank you. So basically, what do you specifically mean when you "reset" accounts?

edited 13th Jan '15 4:30:40 AM by BlueWarrior

SeptimusHeap from Switzerland (Edited uphill both ways) Relationship Status: Mu
#1060: Jan 13th 2015 at 6:30:25 AM

It means that I delete the account from the database. You then need to Get Known on that name again.

"For a successful technology, reality must take precedence over public relations, for Nature cannot be fooled." - Richard Feynman
grrr (NOTE: is frustrated.) from I don't know, the took the sign down. Since: Sep, 2010 Relationship Status: She's holding a very large knife
(NOTE: is frustrated.)
#1061: Jan 13th 2015 at 6:36:45 AM

So, I asked if there was another way of me proving who I am and I didn't get an answer, is there anything I can do? I have also moved house recently, not sure if that explains the address change, I don't know how the internet works too well.

Reg Shoe here. Currently more or less unable to use site or get into my account thanks to switchover issues. I'm not bitter, just British.
SeptimusHeap from Switzerland (Edited uphill both ways) Relationship Status: Mu
#1062: Jan 13th 2015 at 6:51:27 AM

There is no way that I can use to verify that you are the same person. Maybe one of the admins can, though; I think they are very busy at the moment.

"For a successful technology, reality must take precedence over public relations, for Nature cannot be fooled." - Richard Feynman
IshiMatsu615 Since: Jan, 2015 Relationship Status: Chocolate!
#1063: Jan 13th 2015 at 8:14:07 AM

I'm not sure I understand what you're asking. I don't have any other emails I can attach to my account. There's the one that should've been on my original Scabex615 account, which is prophetparadox615@gmail.com, and my professional email account that I used to make this one. If a different account was made using the first email, which is what I'm being told when I try to remake Scabex615, then I don't remember making it. If it's possible I'd like it to be deleted so I can use my old account name again.

SeptimusHeap from Switzerland (Edited uphill both ways) Relationship Status: Mu
#1064: Jan 13th 2015 at 8:21:07 AM

You need to find a new email address if you can't use an older ones when recreating the Scabex account. Or ask an admin to reset such an older one.

"For a successful technology, reality must take precedence over public relations, for Nature cannot be fooled." - Richard Feynman
MasterJX The Deadpan Snarker from New Jersey Since: Jan, 2011
The Deadpan Snarker
#1065: Jan 13th 2015 at 10:10:40 AM

Okay, that's...really bizarre. I don't mean to continue to pester about this issue, and it's not a huge deal, but now I'm more curious to what actually happened. I still can't log in nor confirm that account, and I know I'm not insane. If it's not in the system, it's not in the system, but this is weird. Also, there's this since I looked at the markups and know how to properly link images.

I can just make another account if this can't be recovered, but I figure this is worth at least figuring out the reason why it happened since it's so odd.

edited 13th Jan '15 10:10:54 AM by MasterJX

Everytime I think of a sig, it sucks. That's why I get stuck with crap like this.
SeptimusHeap from Switzerland (Edited uphill both ways) Relationship Status: Mu
#1066: Jan 13th 2015 at 10:20:13 AM

Yeah, you need to ask an admin for assistance. The moderator tools don't reveal any account by that name.

"For a successful technology, reality must take precedence over public relations, for Nature cannot be fooled." - Richard Feynman
Emperor_Oshron Since: Jan, 2015
#1067: Jan 13th 2015 at 12:52:29 PM

so i had to make a new account just to post here (all the methods provided by the whole "help me" thing for getting back passwords, etc., was completely circular). i want to get my old account back in use (mainly for consistency) so i of course need to reset my password. any help on this?

(for a bit of context, my new account is named identically to my last one except for the _ in the middle)

edited 13th Jan '15 12:53:13 PM by Emperor_Oshron

Snowy66 Since: May, 2012
#1068: Jan 13th 2015 at 9:52:26 PM

How do we know if any progress has been made on the email issue?

SeptimusHeap from Switzerland (Edited uphill both ways) Relationship Status: Mu
#1069: Jan 14th 2015 at 1:11:06 AM

^^No IP address overlap.

^There'll be an announcement, I think.

"For a successful technology, reality must take precedence over public relations, for Nature cannot be fooled." - Richard Feynman
GeneralLuigi from Southern California Since: Jan, 2015 Relationship Status: Shipping fictional characters
#1070: Jan 14th 2015 at 12:57:24 PM

Got my account back. Thanks.

edited 14th Jan '15 12:58:38 PM by GeneralLuigi

Peace is not unity in similarity but unity in diversity, in the comparison and conciliation of differences. —M. S. Gorbachëv
Emperor_Oshron Since: Jan, 2015
#1071: Jan 14th 2015 at 5:49:12 PM

i understand the IP address overlap thing, but i'd still like to get my old account back. who do i talk to to request a password reset being sent to my regular email account? (like i said before, the process was entirely circular, at least it was for me—it said something to the effect of having to be sent to my email address, which i had to enter but it doesn't recognize anymore. the site doesn't recognize ANY of my old log-in information)

grrr (NOTE: is frustrated.) from I don't know, the took the sign down. Since: Sep, 2010 Relationship Status: She's holding a very large knife
(NOTE: is frustrated.)
#1072: Jan 15th 2015 at 12:39:47 AM

OK, I just tried logging in at work, does this IP address match Reg Shoe?

Reg Shoe here. Currently more or less unable to use site or get into my account thanks to switchover issues. I'm not bitter, just British.
SeptimusHeap from Switzerland (Edited uphill both ways) Relationship Status: Mu
#1073: Jan 15th 2015 at 12:49:09 AM

^^You'll need to ask an admin for assistance; no IP overlap means I can't verify you are indeed Emperor Oshron.

^Now it matches; I've reset Reg Shoe.

"For a successful technology, reality must take precedence over public relations, for Nature cannot be fooled." - Richard Feynman
SecondKaitenhammer Since: Jan, 2015
#1074: Jan 15th 2015 at 8:48:48 AM

I have been logged out and forgot my password. I tried to reset it but I didn't receive any e-mail. Could Kaitenhammer be reset?

grrr (NOTE: is frustrated.) from I don't know, the took the sign down. Since: Sep, 2010 Relationship Status: She's holding a very large knife
(NOTE: is frustrated.)
#1075: Jan 15th 2015 at 10:55:57 AM

OK, that's great! Um, is it possible to get Grrr deleted? Only I had to use my main email to set it up and I now can't created Reg Shoe again without creating a new email somewhere...

Reg Shoe here. Currently more or less unable to use site or get into my account thanks to switchover issues. I'm not bitter, just British.

Total posts: 1,267
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