Paranoia Fuel: You'll surely be worried about what could a plastic surgeon do to you while you're under anesthesia.
Tearjerker: Vicente discovering yoga. Specifically, the TV instructor's assurance that "There's a place where you can take refuge. A place inside you...a place to which no one else has access. A place that no one can destroy." Also the scene where he comes across a picture of himself before his kidnapping, kisses it, and runs his fingers down it.
The Woobie: From the death of her mother to her rape at Vicente's hands to her own suicide, Norma's life is one traumatic event after another.
Vicente's not a stellar person by any means, but his forced sex reassignment is so horrifying to watch that you just want to comfort him. Doesn't help that he's all wide eyes and haunted gazes.