Location: Brooklyn, New York
A 55-year-old Italian restaurant is being stifled by its owner's inability to move past the death of his parents, who founded the restaurant.
Tropes
- Breather Episode: This episode, which probably had the most sympathetic owner, came after the "La Galleria 33" two-parter.
- Cerebus Syndrome: John at first seemed like one of many arrogant owners. After he nearly kills one of his customers, his attitude is revealed to have come from missing his parents and being scared to lose their legacy.
- Drowning My Sorrows: John hits the bar hard after being forced to call 911 on a customer suffering food poisoning from a tainted lobster tail.
- I Need a Freaking Drink: John has this reaction when a customer starts vomiting in his restaurant after eating rotten lobster, asking for a shot of vodka so he can cope with the stress.
- Lethal Chef: Had a chef cook a lobster that was rotten and serve it to one customer, who then got extremely ill from it. The customer had to be taken by ambulance to the hospital and the restaurant closed early to prevent any more people from becoming sick. Gordon plainly pointed out that the food could have killed someone.
- Manchild: John's not necessarily lazy or careless, he just won't abandon the pizza-making post, the job he had since he was a child. Ramsay convinces him it's long past due for him to become an adult and take charge of things.
- Oh, Crap!: Gordon has this reaction when he finds out what a sick customer just ate: lobster. "Damn." The head chef has a similar reaction when he smells the ammonia in it.
- This Is Gonna Suck: The staff (who were a whole lot more competent than the owner) knew exactly what they were going to be dealing with when Gordon Ramsay set foot on their premises, and spent most of the ensuing lunch service bracing themselves for the inevitable outburst.
- Wham Line: "Since my parents died."—John's response when Gordon asked him how long the specials sign had been up. Suddenly his resistance to change takes on a whole new meaning.
