Much better after two years.
I first tried this game in around December '10-Jan '11 and to be honest, I didn't really get into it. Sure, the customization was cool but that was about it. I decided to download it again after it went F 2 P
, and it has improved massively. Better ground environments, better... well, everything really. I've actually been hving fun with it now, even on a limited free account. The shooter control system is better (in my opinion) and the missions are very much improved (I've just completed the Klingon story arc).