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Your mama may have had eyes in the back of her head, but our admin team just can't see everything at once. It takes a village to make sure TVTropes is running the way it should, so when it comes to spotting tech snafus, dreaming up a better digital mousetrap, or just diagnosing plain old asshattery, the quicker you let us know something's up, the quicker we can address it. See a bug? Point to it and we'll squash it. Have idea for a new feature? Post in the Tech Wishlist.

NOTE: Do not post duplicate bug queries, please check existing queries to see if your issue has already been reported and then comment on it.

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kory MOD (The New Guy)
21st Dec, 2023 06:46:07 PM

I actually noticed this earlier today and thought it was a fluke. I’ll check the database query for ATT and see why it’s so slow. It also seems like TF is slow too.

Edited by kory Now monitoring Wishlist and Bugs
kory MOD (The New Guy)
22nd Dec, 2023 10:57:58 AM

Going to push up a hotfix for this soon. it was sorting through nearly the entire table just to pull the first page of results.

Now monitoring Wishlist and Bugs
WarJay77 (Troper Knight)
WarJay77 (Troper Knight)
26th Apr, 2024 12:19:58 PM

Note that this is happening again. Already twice in the same few minutes.

Edit: Make that 3

Edited by WarJay77 Currently Working On: Incorruptible Pure Pureness
Coachpill Since: Aug, 2022
26th Apr, 2024 02:36:40 PM

The same thing is happening with Trope Finder for me

Edited by Coachpill Silver and gold, silver and gold
Amonimus (Sergeant)
26th Apr, 2024 04:50:40 PM

If it happens again, please screenshot immediately, because it's not something I've ever observed, and would be strange considering queries don't load dynamically.

TroperWall / WikiMagic Cleanup
kory MOD (The New Guy)
26th Apr, 2024 05:14:11 PM

Ya the queries aren’t optimized well and sometimes exceed the 5 second threshold that we set and will cancel before it finishes. I’ll look into improving the queries so this doesn’t happen in a future update.

Now monitoring Wishlist and Bugs
Amonimus (Sergeant)
26th Apr, 2024 05:17:52 PM

This isn't the first time I hear a section of the site blanks out because it was too slow. Shouldn't there be a placeholder with an error saying what has failed to load?

TroperWall / WikiMagic Cleanup
kory MOD (The New Guy)
26th Apr, 2024 05:46:58 PM

Like what other section? Because this isn’t something the user should ever experience since most queries load within a single second. It’s just that back when the query for ATT/TF was made there wasn’t many entries so it got slower and slower over many years.

Now monitoring Wishlist and Bugs
Amonimus (Sergeant)
26th Apr, 2024 06:03:41 PM

I'm sure there was a report about user's edit history not loading at all because the query couldn't get all of them in time and halted half-way, which was fixed by increasing the timeout. Since it's also something a user shouldn't experience, I'd figure it'd be normal to show a message saying just that.

The query in question doesn't seem to appear when I search for it, and I feel I may be pushy with personal practices, so feel free to disregard.

TroperWall / WikiMagic Cleanup
WarJay77 (Troper Knight)
27th Apr, 2024 08:20:32 AM

Since I was asked to give a screenshot...

https://static.tvtropes.org/pmwiki/pub/images/1000000146_0.jpg

Currently Working On: Incorruptible Pure Pureness
Floater (The New Guy)
28th Apr, 2024 05:52:23 PM

https://static.tvtropes.org/pmwiki/pub/images/screen_shot_2024_04_27_at_84735_pm.png

And that makes three of us.

There's beauty in even the smallest moments.
kory MOD (The New Guy)
8th May, 2024 12:38:28 PM

Just sent up a hotfix for the ATT query. it should be much faster now and not timeout anymore.

Now monitoring Wishlist and Bugs
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