Follow TV Tropes

Following

Tire warranty help

Go To

Acebrock He/Him from So-Cal Since: Dec, 2009 Relationship Status: My elf kissing days are over
He/Him
#1: Feb 16th 2011 at 5:42:23 PM

Okay, five months ago I bought 4 Continental tires for my car from Tire Rack. Today, one of them got a sidewall puncture, and can't be repaired, but is under a road hazard/tire defect warranty. The thing is, the place I got them installed does not sell Continental tires. What I'm wondering is who I talk to, about a prorated replacement tire, Tire Rack, or the Tire Shop (The warranty is a little vague about this, because it assumes you bought them from the place they were installed at).

My troper wall
Madrugada Zzzzzzzzzz Since: Jan, 2001 Relationship Status: In season
Zzzzzzzzzz
#2: Feb 16th 2011 at 8:08:26 PM

The warranty comes from the place you bought them. It depends on the wording of the warranty whether you voided it by taking them somewhere else to have them installed...

...if you don’t love you’re dead, and if you do, they’ll kill you for it.
Deboss I see the Awesomeness. from Awesomeville Texas Since: Aug, 2009
I see the Awesomeness.
#3: Feb 17th 2011 at 1:59:37 AM

If they act like dicks and you need to buy new tires, I recommend Discount Tire, I've used them for almost a decade and never had any fuss. Plus you get the lifetime rotation dealie.

Fight smart, not fair.
Acebrock He/Him from So-Cal Since: Dec, 2009 Relationship Status: My elf kissing days are over
He/Him
#4: Feb 17th 2011 at 2:18:46 AM

^^You've simply made me more confused, as Tire Rack is an online tire store, that delivers to local shops for install.

My troper wall
Deboss I see the Awesomeness. from Awesomeville Texas Since: Aug, 2009
I see the Awesomeness.
#5: Feb 17th 2011 at 3:06:32 AM

Talk to the tire shop about what happened, mention that you got the tire from Tire Rack, and ask if there's anything you have to do about the warranty. I'd also check the site for any information.

Fight smart, not fair.
Add Post

Total posts: 5
Top