These are what we call the 'YMMV items.' Things that some people find in this work. We call them 'your mileage might vary' because not everyone sees these things in the same way. This starts discussions in the trope lists, a thing we don't want. Please use the discussion page if you'd like to discuss any of these items.
Crowning Moment of Heartwarming: The endings, especially the ones in which Amy and the guy she chooses end up working together.
Hollywood Homely: Amy occasionally remarks how plain and average she is, but there's nothing to indicate that she's any less attractive than Abigail or the rest of the cast.