911 dispatch has to go old school when their systems are hit with a massive power outage. Michael clashes with Bobby about trying to parent his kids.
Tropes featured in the episode:
- Angst? What Angst?: It doesn't go without comment that Maddie and Chimney are a little too eager to get back to their normal lives after their violent encounters with Doug.
- Hanlon's Razor: The FBI assumes that the power outage is due to a terrorist hack, and spends hours coming through the data and talking down to the first responders. It turns out the real reason was that a generator overheated close to a key part of 911's communications. It never occurred to the bigshots to ask about it.
- Surprisingly Realistic Outcome: Despite their best preparations, the 911 dispatchers still make several mixups due to the unfamiliar system and natural stress of the job, including sending multiple cars to the same resolved crisis.
- Wham Line: Early on:Cell phone: You have reached a number that is not in use. If you have reached this number in error, please check the number and try again.Scared father: Check the number?! It's 911!
